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EdCast MyGuide Reviews & Product Details

MyGuide by EdCast is a leading digital adoption platform that provides in-app guidance to users & employees and helps organizations secure a smooth digital transformation journey. MyGuide works like a GPS for software and provides its users contextual in-app audio/video help at the moment of need and help your users and employees complete complex app workflow. It acts like navigation for users on any web page or software and makes him/her perform complex steps in easy ways. It's easy to install and simple to use tool which can help companies achieve the adoption goals for their digital spend. Key Highlights of MyGuide: 1) Automation: MyGuide offers powerful automation mode which allows Machine to auto-create tours (in more than 10 languages) and AI-assisted mode which can auto-suggest tours based on customer workflow. MyGuide even offers self-driving software mode to enterprise customers. This ensures accurate process completion and productivity soaring. 2) Insights: MyGuide enables change managers to gain full visibility via reports & powerful dashboards into all user activities and provide adoption metrics so that decision-makers can make strategic & data-driven decisions to accelerate digital adoption. 3) Enterprise-Grade Security: The security needs of Enterprise customers are met by our certified, secure, reliable and scalable platform which is specific to the user's role, hierarchies, tasks, and device. MyGuide is available for Enterprise-grade customers where the users are spread across organization, SMB edition for small & medium businesses and lastly Freemium edition for freelancers focused on creating How-to Guides. In digital adoption life-cycle, MyGuide caters to different role levels like Trainers/Program Designers, Software End Users and Digital Transformation leaders/managers. 1. MyGuide Creator for Trainers/Program Designers - A typical day in the life of trainers revolves around creating program, content & providing training sessions. In spite of all the hard inputs by these roles, digital adoption at times is slow due to the absence of "in the moment" help or trainee retention. To solve this problem, we have MyGuide creator mode in our product using which trainers can create digital "how-to guides" by installing the MyGuide extension on Google Chrome. Creators can create interactive in-app guides for providing "in the moment" assistance to complete a specific software process task. Creators can create different types of steps like inline, message, video and branch steps to aid digital navigation for users. Creators can link guides, create push notifications and beacons when a user lands on a web page. For understanding the working of MyGuide creator in a better way, please request a demo by clicking on - https://ed.edcast.com/myguide-demo/ 2. MyGuide Player for End Users- The MyGuide player works at the user’s end as it helps the user to understand how a website or software flow works. A user can play the step by step guides for understanding how to complete any given task on any software. Alternatively, users can see the workflow beforehand in slide shows, videos or GIFs. It is available as an App exchange app and browser extension for Google Chrome, Internet Explorer, Firefox, Safari, and .JS file. Also, a user can download these guides in the following formats i.e. video file, ppt, gif, pdf, HTML and plain text. 3. MyGuide Insights- MyGuide Insights is used for analytics purposes and keeps a record of user behavior when they are using MyGuide. Whether creating guides or playing the guides, MyGuide analyzer keeps a track record of each and every activity. It helps the change managers have full visibility via reports & powerful dashboards into all user activities and adoption metrics so that you can make strategic & data-driven decisions to accelerate digital adoption. Schedule a demo today and see how MyGuide can add enormous value to your business - https://ed.edcast.com/myguide-demo/ MyGuide provides multilingual support for the player mode in 40+ languages which helps companies create guides in English and roll out to a global audience rapidly.

Seller

EdCast

Discussions

EdCast MyGuide Community

Languages Supported

English

Product Description

EdCast MyGuide is a developer and manufacturer of on screen training software.

Overview by

Ashish Shakrawar

Pricing

Pricing provided by EdCast MyGuide.

Free Edition

$ 0

Single user/month

Professional

single user/month/ app

View More Pricing Information

Top-Rated Alternatives

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EdCast MyGuide Media

EdCast MyGuide Demo - Step by Step Guidance to Explore Applications and Flows

MyGuide provides step-by-step guidance to your application flows using In-App Guides enabled with audio/video in your native language. MyGuide enables trainers to easily create multiple interactive on-screen step by step guidance that enables users to quickly and easily complete even the most...

EdCast MyGuide Demo - Rapidly Create Guides for Web, Desktop or Mobile Apps

MyGuide gives the flexibility to your users to access In-App guidance across web & mobile browsers so that they can access content on the go, anywhere, anytime. MyGuide enables interactive in-app guided tours for web and mobile applications across all operating systems.

EdCast MyGuide Demo - Generate Actionable Intelligence with MyGuide Insights

Learn about how your guides are performing via MyGuide Insights. Delve deep into your usage data of the app and how it is performing via pages, features, workflows and funnel intelligence. This gives you insights about user on-boarding, user journey, and guide usages.

EdCast MyGuide Demo - Drive Employee productivity with MyGuide's Automation Stack

With MyGuide's DoItForMe feature, you can easily automate numerous tasks for your users, saving them time and improving their user experience. This way, your employees and end-users can focus on what really matters, instead of where to navigate to get to a feature. With DoItForMe, automat...

EdCast MyGuide Demo - Accelerate your Data Entry via Power Forms

Make it easy for your employees to make data entry an easier task via Power Form. On click of a rich text box, MyGuide can bring a Power Form which can then further input structured data in a specific format and allow it to be posted inside the rich text box. The structured data entry also im...

EdCast MyGuide Demo - The In-App guidance delivered at the moment of need

Contextually drive users to action with in-app step by step guidance. This way you make your training sessions go digital and improve the employee productivity by manifolds.

G2 reviews are authentic and verified.

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Syed Ahsan Saleem B.

Sales and Adminstration Manager

Small-Business (50 or fewer emp.)

2/1/2024

"Easy Contact Management"

5/5

What do you like best about EdCast MyGuide?

Found the contact management system user-friendly and efficient. Review collected by and hosted on G2.com.

What do you dislike about EdCast MyGuide?

Suggests the inclusion of more advanced segmentation features. Review collected by and hosted on G2.com.

Verified User in E-Learning

Mid-Market (51-1000 emp.)

8/26/2020

"So much more than you might expect"

5/5

What do you like best about EdCast MyGuide?

MyGuide delivers powerful inline guide capabilities, but so much more.

When I first started using MyGuide, I was not aware of Surveys, Automation, Form Validation, Digital Duct Tape, Video creation. I am pleasantly surprised by the breadth of capabilities. Review collected by and hosted on G2.com.

What do you dislike about EdCast MyGuide?

Learning curve is greater than I expected. It's easy to create simple guides. It's hard to create more sophisticated guides on complex software that work in every fathomable scenario. Review collected by and hosted on G2.com.

Recommendations to others considering EdCast MyGuide:

Dig deep into the core functions. The MyGuide team will help you meet your needs.

Explore the other capabilities (i.e. Survey) you will find a use for them. Review collected by and hosted on G2.com.

What problems is EdCast MyGuide solving and how is that benefiting you?

I run a training site and run a lot of surveys. These are launched by beacons on a page. Also using inline guides and tool tips.

We offer registration for an online instructor led course, and MyGuide helps users enroll in all of the correct modules which used to be a problem. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals

Mid-Market (51-1000 emp.)

3/4/2021

"Great tool to skyrocket salesforce adoption."

5/5

What do you like best about EdCast MyGuide?

Easiness to create guided workflows and show me features for on demand learning. Review collected by and hosted on G2.com.

What do you dislike about EdCast MyGuide?

Admin panel can use some improvisation. Review collected by and hosted on G2.com.

Verified User in Computer Software

Enterprise (> 1000 emp.)

3/4/2021

"Very useful for new employees on boarding on multiple software."

5/5

What do you like best about EdCast MyGuide?

Ability to create step-by-step guidance, surveys, and multiple multimedia options for guided navigation. Review collected by and hosted on G2.com.

What do you dislike about EdCast MyGuide?

Nothing much to dislike but I wish they had more free training sessions for authors. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

8/31/2020

"A Great DAP for end users"

5/5

What do you like best about EdCast MyGuide?

The step by step instructions provided by MyGuide enables users like us to master the software easily and without any external help. Review collected by and hosted on G2.com.

What do you dislike about EdCast MyGuide?

Surveys feature could have been more exhaustive. Review collected by and hosted on G2.com.

Recommendations to others considering EdCast MyGuide:

Its a great DAP product which will help you solve your business goals like employee training , User on boarding. The team is friendly, flexible and provide good discounts based on negotiations Review collected by and hosted on G2.com.

What problems is EdCast MyGuide solving and how is that benefiting you?

MyGUide was used to onboard sales representatives on SFDC applications and train sales team on SFDC. This helped us increase the efficiency of sales users on applications.

We saw reduction in support tickets and increase employee engagement. Review collected by and hosted on G2.com.

Eric L.

Small-Business (50 or fewer emp.)

2/5/2020

"Intelligent features, innovative technology, and knowledgeable training"

5/5

What do you like best about EdCast MyGuide?

I love the variety of different features the program has. You can use tooltips hat show up anytime you go to a specified webpage. You can cover and use digital hiders to control what the user sees if information needs to be kept secure. You can use automation to simplify everyday tasks or for something that is long and tedious and only needs a bit of human interaction besides clicking and moving around the page. It is an awesome program! Review collected by and hosted on G2.com.

What do you dislike about EdCast MyGuide?

I can't really give any dislikes. They are constantly improving the software and if there is ever an issue, they are extremely quick to resolve and improve upon it. Review collected by and hosted on G2.com.

Recommendations to others considering EdCast MyGuide:

Try the program and make sure to ask about the many features it has. The expansive selection of features has given me many new things that I can use MyGuide to accomplish. It is not just a guide for clicking and moving around the page like many of the others. It has options on top of options to make for a very customized, intelligent program. Review collected by and hosted on G2.com.

What problems is EdCast MyGuide solving and how is that benefiting you?

We now use Edcast MyGuide for automation and user onboarding! Review collected by and hosted on G2.com.

Chris M.

Small-Business (50 or fewer emp.)

2/3/2020

"MyGuide has made training our clients a more interactive, and effective experience!"

5/5

What do you like best about EdCast MyGuide?

With MyGuide we are able to ensure that our clients receive interactive training that is ongoing. We are able to change how we train our clients by moving away from the traditional classroom training to hands-on interactive training of new applications and programs. With MyGuide we are already seeing an increase in productivity and knowledge of users during the on-boarding process. Review collected by and hosted on G2.com.

What do you dislike about EdCast MyGuide?

I haven't found anything to dislike about MyGuide. Review collected by and hosted on G2.com.

Recommendations to others considering EdCast MyGuide:

If you're looking for a way to shorten the on-boarding process or keep your users current and productive with your applications then MyGuide is the way to go. Review collected by and hosted on G2.com.

What problems is EdCast MyGuide solving and how is that benefiting you?

We are using MyGuide to improve our training and on-boarding processes for clients and their users. By providing our clients with more hands-on and interactive training, with MyGuide, we are able to ensure that new users will be confident with the applications and programs they are using. With MyGuide we are also able to make training on updates easy by having users experience the updates and completing any new steps correctly with MyGuide. Review collected by and hosted on G2.com.

Badrinath M.

Co-Founder

Small-Business (50 or fewer emp.)

1/10/2020

"Great tool to help your product grow!"

5/5

What do you like best about EdCast MyGuide?

MyGuide helped us in on-boarding new users and increased product adoptions. MyGuide allowed us to easily create walkthroughs for our product without writing a single line of code, Now we know where our users struggle with the help of MyIntel, Overall MyGuide is a must-have tool for every company willing to drive their product adoption and improve the onboarding experience.

I will recommend this product to all SaaS companies, every SaaS application must have MyGuide Review collected by and hosted on G2.com.

What do you dislike about EdCast MyGuide?

There's nothing I dislike as such, but there are probably many new nice-to-haves I'd like to see in MyGuide such as some additional reporting capabilities and similar. Review collected by and hosted on G2.com.

Recommendations to others considering EdCast MyGuide:

It's a must-have tool if you are a SaaS company it reduces more than 90% of your training efforts.

If you are Enterprise and you apps like Salesforce or HCM or complex ERP systems you should use MyGuide as it increases employee productivity by providing them in-app contextual help. Review collected by and hosted on G2.com.

What problems is EdCast MyGuide solving and how is that benefiting you?

We are solving problems like onboarding, Product adoption, In-App Training, New feature announcements, in-app surveys, we are also exploring MyGuide's automation capabilities. Review collected by and hosted on G2.com.

Vinod V.

Technical Project Manager

Mid-Market (51-1000 emp.)

1/22/2020

"Amazing Onboarding software, it has eliminated the need for in person training sessions."

5/5

What do you like best about EdCast MyGuide?

We like Slideshow and video functionality most. Slideshow feature helps us to learn and perform activities step by step and video feature is the combination of all the steps. Also, it provides the Inline guide to play functionality. Review collected by and hosted on G2.com.

What do you dislike about EdCast MyGuide?

As of now, we did not find anything major issue in functionality. Review collected by and hosted on G2.com.

What problems is EdCast MyGuide solving and how is that benefiting you?

We use the MyGuide app for providing the training to our employees for using our internal software. Its gr8 tool that created the various guides according to the training that our members are needed.

Whenever a new employee came to an organization they need to get the details for HR system, Internal system, payroll system. Now all these are easy one with help of MyGuide. Review collected by and hosted on G2.com.

Anand R.

Enterprise (> 1000 emp.)

2/5/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"Wonderful on-boarding experience"

5/5

What do you like best about EdCast MyGuide?

Simple to use authoring environment with wizard based input screens to make the SME life easy. Different modes like training, simulation, assessment and in-app guidance with one publishing option. Being in cloud make the content available after it get published immediately to the user. Overall it is a great Digital Adoption Solution. Review collected by and hosted on G2.com.

What do you dislike about EdCast MyGuide?

MyGuide could have created more base guides on popular apps so that organization shall have some base guides to start adopting and further customize. Review collected by and hosted on G2.com.