Papirfly Reviews & Product Details

We us Papirfly to manage Rolls Royce and it does the job perfectly. I would say so well that I could not recognize that it was hosted by papirfly. What I like about it is that it is super easy to use especially with some training. The freedom you have with making it your own is incredible and stands out from the rest. Once I got training on it, I was amazed with how well organized everything is and easy to fund stuff. I would recommend this to any brand no matter the size. Review collected by and hosted on G2.com.

There is not much but at first, it does seem like there is a lot and a bit overwhelming but once you get some training, you'll see that everything is pretty self explanatory and a lot less intimidating. Review collected by and hosted on G2.com.

First and foremost, I love their customer service. Our account manager Peter is always happy to help us add users, walk us through features and work with us to ensure we're satisfied.

As far at the platform goes, our team loves having a singular platform that is sorted by tags, campaigns and even media types. We love all the different categories when logging in that show the most updated assets. Overall, it's a very comprehensive platform that is easy to use Review collected by and hosted on G2.com.

Would love the search to be more robust, for example, the ability to search for pictures of a vehicle with people or without people, etc. Subject matter tags would help and predictive search based on most popular inputs could really push the platform forward. Review collected by and hosted on G2.com.

Customer Suport, Quick Responses, Ease of Use, Professionalism in agent's responses, Thorough responses, Efficient recommendations/next steps Review collected by and hosted on G2.com.

I do wish there was a live chat functionality, but the responsiveness of the agents is typically very timely, thorough and effective to solve the issue. Review collected by and hosted on G2.com.

I like the platform in general and technical support people are very helful and nice. Review collected by and hosted on G2.com.

I think the platform could be even more user-friendly for both admins and users. For example, once you upload files, you cannot easily rearrange their order, which means I often have to spend extra time re-uploading them.

I used to have an excellent CSM who had deep knowledge of the platform, which made it easier for me to resolve issues or get support.

My current CSM is nice,He gets the job done, and I appreciate it, but overall, my experience is less smooth than before. Review collected by and hosted on G2.com.

My organization uses Papirfly to organize all brand assets, like images and campaigns. This makes it incredibly easy to centralize everything we need to product company materials, and keep everyone 'singing from the same hymn sheet'.

Overall, it does the job very well and is intuitive to use. Customer support are also very helpful. Review collected by and hosted on G2.com.

There was an error on the 'reset password' form when I last used it. That's the only thing I can think of though. Review collected by and hosted on G2.com.

I reached out via email and this method was extremely easy. When receiving responses, the chain of communication maintained which made referencing other comments easy. Review collected by and hosted on G2.com.

There could have been more attention given to the section that provides the ticket URL. I hadn't noticed this for the first few communications that I had using the emails. Review collected by and hosted on G2.com.

As mentioned in the title, I didn't have to wait long to get support for my log-in issues. They reached out quickly and had me up and running within minutes of receiving the first email support response. It was quick and easy. I was able to login and get my job done with their help. It was my first time having using them even though I use it all the time, but it's good knowing their team is well-versed and efficient. Review collected by and hosted on G2.com.

I don't see any downsides as of yet. If I had to nit-pick, additional pop-up windows vs direct page links would be nice. Review collected by and hosted on G2.com.

I greatly appreciate Papirfly’s seamless integration, especially with the ecommerce platform, which has streamlined my workflow significantly. Setting up was a breeze, thanks to the smooth integration options, including signing in with Google. The platform's efficiency allows me to manage multiple websites effortlessly, ensuring my clients are never left waiting. Review collected by and hosted on G2.com.

I would like if they can add more to the email marketing side. I don't want to have to be switching between Papirfly and Brivo. If Papirfly had everything Brivo does with API integration, then email marketing would be a breeze. Review collected by and hosted on G2.com.

I have been using the system for a year and a Half now and I have found my experience to be pleasant. The customer support team has been incredibly helpful and quick to respond. The team have also shared great insights into how best to run the platform and are available to provide assistance when needed. Review collected by and hosted on G2.com.

Would love to see some sort of user guide with all the templates and functions that the system has to offer because have found myself stumbling across features that are very helpful but unbeknown to me beforehand. Review collected by and hosted on G2.com.

This platform brings together marketing operations, content creation, distribution, and analytics, making it easy to manage everything from a single location. Additionally, the customer support is responsive and helpful whenever I have a question. Review collected by and hosted on G2.com.

Managing the storage and distribution of brand assets can be quite challenging. Review collected by and hosted on G2.com.