Emplifi Reviews & Product Details

I like that Emplifi’s layout is clean cut and an easy tool to learn, which I can appreciate. What I like the most is its ability to pulls together analytics, publishing, and community management all in one place. The reporting and listening tools are pretty decent when you need to grab quick insights, and you're able to customize dashboards to fit your reporting needs. When it’s running smooth, it really does help teams stay on the same page and cuts down on unnecessary manual work. Review collected by and hosted on G2.com.

The tool can be a hit or miss sometimes. Some features run as intended, while others can be a bit glitchy. I find that the publishing and analytics were the main culprits of this if you’re managing a lot of accounts. Several instancs I’ve had random issues pop up after updates that mess with my workflows, which would frustrate anyone. While support can be helpful, it’s not always consistent. Overall, it's not a bad tool, but it needs more stability for what it costs. Review collected by and hosted on G2.com.

Its open social media browser, it has multiple functions and filters to estimate and comparate the impact of the posts, do listening and benchmarking Review collected by and hosted on G2.com.

The content and profile levels allow to do complex analisis, making categories of the contents to see the different themes performance Review collected by and hosted on G2.com.

It offers features that help capture the details of a case. Review collected by and hosted on G2.com.

Learning the platform requires time, and it's not something you can easily master on your own. Review collected by and hosted on G2.com.

The platform offers a solid suite of tools for scheduling, reporting and social listening. Review collected by and hosted on G2.com.

We ultimately made the decision to switch providers due to ongoing challenges with customer support. One questions or technical issues arose, responses from the support team are often delayed or lacked clarity and follow through We needed to keep our workflow running smoothly. As a team managing multiple brands and high volume content, reliable and responsive support is essential and unfortunately, that's where amplify fell short for us. Review collected by and hosted on G2.com.

It's super useful to gather in a dashboard all moderation channels. Also, for making monthy/yearly reports, it has more data than what Meta provides. Review collected by and hosted on G2.com.

I would prefer more agility on updating the platform with the fast-paced updates that instagram proposes, specially this first month o the year. Review collected by and hosted on G2.com.

I like that you can gather all your social media and content in one place and also post directly to all or one social media the content, as well as you can review every stat from one place. Review collected by and hosted on G2.com.

What I find difficult is that by the way our social media is linked to the platform we aren´t able to see the stats of paid posts made only organic post are able to give the data. Review collected by and hosted on G2.com.

I find the 'community' tab very benefical for keeping up to date of not only social inboxes but what people are saying on their public profiles about the company. I also found the customer support very quick to respond to queries and dedicated to ensuring that the problem is resolve. Review collected by and hosted on G2.com.

What I dislike the most is the ability to integrate platforms. From our side the person who set up the company's instagram account has left the business so we have yet to be able to set up that channel on our page. However, I must say when we wished to add our LinkedIn page the emplifi team were able to quickkly set it up ad all previous posts were also visible on the page. Review collected by and hosted on G2.com.

It's a complete plataform and thats makes de difference. I really appreciate how easy is responding social interacions, create and organize tags and take insighsts. Emplifi is always improving tools to turns it into a complete plataform

The plataform is stable, never has fail conections, it's fast and fluid. Review collected by and hosted on G2.com.

IA texts could help in other languages. Publish tool could suport HEIC images as thumbails, and sometimes the thumbnail flip when get published. Review collected by and hosted on G2.com.

Emplifi has a nice user interface, the implementation is easy with real fast social channel integrations, and a great customer service, with quick replies and extensive documentation, including a Learning through on-demand trainings, how-to videos, guides and certifications. Review collected by and hosted on G2.com.

They do need to improve LinkedIn and TikTok integrations, allowing users to track mentions and other features. That is one major setback for users, which will have a better experience at these social networks' native dashboard. Review collected by and hosted on G2.com.

I love being able to store, schedule and then report on social media content. Its an intuitive platform with regularly updated features that are useful for a wide array of social media marketing roles - from creative to community management. This is a platform I use every day, all day for majority of my work. Also appreciate the speedy support anytime there's been an issue, including updates. Review collected by and hosted on G2.com.

I do wish there was more consistency among reporting for various channels, but understand some of that is limited API based on the specific channel. I also wish there was more customization opportunity for content collections, such as bulk tagging. Review collected by and hosted on G2.com.