# Sylius Reviews **Vendor:** Sylius **Category:** [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms) **Average Rating:** 4.3/5.0 **Total Reviews:** 8 ## About Sylius Open Source eCommerce Framework on Symfony ## Sylius Pros & Cons **What users like:** - Users appreciate the **responsive customer support** of Sylius, providing assistance whenever questions or issues arise. (1 reviews) - Users value the **customizability** of Sylius, which allows them to tailor storefronts to their unique brand identities. (1 reviews) - Users value the **customization options** in Sylius, allowing tailored storefront designs that enhance brand identity. (1 reviews) - Users find Sylius **extremely easy to use** , appreciating its implementation and responsive customer support. (1 reviews) - Users value the **diverse feature set** of Sylius, as it includes many necessary tools right from the start. (1 reviews) - Implementation Ease (1 reviews) - Quick Setup (1 reviews) **What users dislike:** - Users find the **complex implementation** of Sylius challenging, requiring technical skills for successful setup. (1 reviews) - Users find the **costly developments and plugins** for B2B features in Sylius to be a significant drawback. (1 reviews) - Users find the **missing B2B features** in Sylius require extra development effort and costly plugins, impacting usability. (1 reviews) - Users find the **time-consuming implementation** of B2B features in Sylius frustrating, requiring extensive development efforts. (1 reviews) ## Sylius Reviews ### 1. Flexible, Multi-Channel Growth Platform with Learning Curve **Rating:** 5.0/5.0 stars **Reviewed by:** Kàmál F. | Data analist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2026 **What do you like best about Sylius?** What I appreciate most about Sylius is its uncompromising flexibility. I also find it valuable that I can customize the 'Core' without breaking it. This flexibility and ability to tailor the framework is a significant advantage for me. **What do you dislike about Sylius?** High Barrier to Entry (Learning Curve) **What problems is Sylius solving and how is that benefiting you?** I use Sylius for multi-channel and international growth. I appreciate its uncompromising flexibility, allowing me to customize the core without breaking it. ### 2. Effortless to Use with Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Yana N. | Catalog Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2025 **What do you like best about Sylius?** It is extremely easy to use and implement, thanks to its wide range of features. I use it very frequently, and whenever I have a question or issue, their customer support is always available and ready to help. **What do you dislike about Sylius?** There's nothing I would say to dislike about it. **What problems is Sylius solving and how is that benefiting you?** It has all the flexibility for all my business requirements with its best ecosystem & extensibility. ### 3. Includes useful tools and services **Rating:** 4.0/5.0 stars **Reviewed by:** Angela A. | Tax Manager, Construction, Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2024 **What do you like best about Sylius?** As a developer working for e-commerce platform for small business, Sylius went through many changes, being an open-source framework based on Symfony helped me. It also gives us an opportunity to design the storefront to suit our brand image and this is something very unique. **What do you dislike about Sylius?** It can be said that the support for comprehensive B2B features seems somewhat deficient in Sylius. These functionalities might have to be implemented by doing much more development work or installing extra plugins which are costlier and take time. **What problems is Sylius solving and how is that benefiting you?** Sylius is an open-source solution that offers elementary and affordable solutions for the creation of e-commerce stores. This is because it is an open source software whose modular design affords easy control over the functionalities incorporated. ### 4. My experience using sylius for e-commerce **Rating:** 3.5/5.0 stars **Reviewed by:** Etornam K. | Software engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 01, 2024 **What do you like best about Sylius?** The number of features and a lot of tools you need come out of the box **What do you dislike about Sylius?** The setup can be a little bit difficult and it is technical **What problems is Sylius solving and how is that benefiting you?** Helping create a customizable ecommerce platform with a lot of tools for integration and use ### 5. Good Headless E-commerce platform **Rating:** 4.0/5.0 stars **Reviewed by:** Nishit C. | software developer, Enterprise (> 1000 emp.) **Reviewed Date:** August 11, 2022 **What do you like best about Sylius?** From Management of inventory, promotions, and customer support to checkout and payment tracking. Sylius provide Rest-API's for each flow required to make complete e-commerce. **What do you dislike about Sylius?** Customer support and documentation for Sylius are not really great. Eco-system for the development of other competitors like Magento is far better. Since it's headless you might need to integrate it with some User interface **What problems is Sylius solving and how is that benefiting you?** A scalable and open-source solution for e-commerce. Features and services that you need are all provided by them. No hassle compared to integration and going live with customers using it ### 6. Reliable ecommerce software **Rating:** 5.0/5.0 stars **Reviewed by:** Sapana T. | Sr. Executive Online Marketing , Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2022 **What do you like best about Sylius?** Sylius is a good platform to create a customer experience. It can be easily integrated with the running business. It is easy to implement and also provides an easy interface. It can be used for B2B AND B2C targeting. Filteration and customization are easy. **What do you dislike about Sylius?** Nothing to dislike as of now except it's design theme. **What problems is Sylius solving and how is that benefiting you?** It connects big to SMB'S and provides a better understanding to the customers. ### 7. The best ecommerce software **Rating:** 5.0/5.0 stars **Reviewed by:** Yazan J. | Structural Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2021 **What do you like best about Sylius?** The best features of this application is that it is light, fast and very understandable for people or company want to sale products. And where the customer can understand the settings of this application and that most of the users by small business companies that use this application who deal with me do not face any problem learn to adjust the settings. **What do you dislike about Sylius?** Previously, the browser was not free for a limited period for the purpose of testing because some of its most important features you have to pay in order to be able to check these features. This is something that makes its pioneers very anxious to be convinced to buy it. **Recommendations to others considering Sylius:** This is an advantage that you can invest in creating a website for sale to companies that are middle-income because it is easy to use and uncomplicated **What problems is Sylius solving and how is that benefiting you?** We have designed a lot of special websites for our clients who have middle income companies. It is light in navigation, designed and suitable for the needs of clients ### 8. Review Sylius **Rating:** 3.5/5.0 stars **Reviewed by:** Jonathan D. | Enterprise (> 1000 emp.) **Reviewed Date:** May 30, 2018 **What do you like best about Sylius?** Has it is based on the popular framework Symfony, Sylius is realy easy to extend with custom development. It is opensource and really active on github so we can easily participate and send code to the sylius team. **What do you dislike about Sylius?** Maybe be the original design which is to simple and white for ec-ommerce view (the admin panel is quite beautiful). But anyway it is easy to change it and add our own templates. **What problems is Sylius solving and how is that benefiting you?** We create ecommerce websites based on Symfony framework very easily. It is lightweight and allows us to create websites that really fits customer needs by overriding parts of the application and add our own logic and code. ## Sylius Discussions - [What is Sylius used for?](https://www.g2.com/discussions/what-is-sylius-used-for) - [View Sylius pricing details and edition comparison](https://www.g2.com/products/sylius/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+23%3A10%3A49+-0500&secure%5Bsession_id%5D=1d71d23e-6b2b-4cef-8819-9eaa27959316&secure%5Btoken%5D=add11485d03d2169dcb4f96f21cd09f681c0d3801c983ec6388b094c693df933&format=llm_user) ## Sylius Features **Headless Commerce** - Decoupling - REST APIs - Data Orchestration - Customization - Extensibility **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - E-Commerce Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Merchandising/Marketing** - Storefront Design Tools - Product Visualization - Recommendations / Personalization - Promotions and Discounts - Shopping Cart Abandonment - Product Reviews **Product Catalog** - Content Management - Product Configuration - Product Search and Filtering - Intangible Products **Order Process** - Checkout Process - Shipping Options - Tax Display and Processing - Payment Processing - Order Management - Returns / Refunds - Inventory Management - Multi-Channel Fulfillment **Multi-Channel Support** - Omnichannel - Mobile - Social Commerce - Store Locator - 3rd-Party Store Integration - B2B **Platform** - APIs - Customization - Integrations to Add-on Tools - User Management - Reporting / Analytics - Security - Admin Access Rights - Test-to-Product Migration - Internationalization - Cross Browser Support - Performance and Reliability ## Top Sylius Alternatives - [Shopify](https://www.g2.com/products/shopify/reviews) - 4.4/5.0 (4,913 reviews) - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) - 4.2/5.0 (570 reviews) - [WooCommerce](https://www.g2.com/products/woocommerce/reviews) - 4.4/5.0 (1,224 reviews)