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Pimcore Reviews & Product Details

Pricing

Pricing provided by Pimcore.

Professional

$9,900.00
Per Year

Pimcore Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Pimcore, and what problem is it built to solve?

Pimcore is an open-core platform for managing digital experiences and data. It brings together tools for product information, digital assets, customer data, and content management to help businesses streamline data and workflows and deliver personalized experiences across channels.

What languages does Pimcore support?

Pimcore supports 13 languages, including Chinese (Simplified), Dutch, English, French, German, and others.

What company sizes and industries is Pimcore the best fit for?

Pimcore’s positive-use cases cluster most around mid-market and small businesses, with Information Technology and Services standing out among the industries represented. Other industries also appear across a varied set of product and digital experience projects.
  • Company size: Mid-Market (51–1,000 employees) and Small Business (50 or fewer employees) are the most represented segments.
  • Industry: Information Technology and Services is the most represented industry.

What customer support options does Pimcore provide, and how do users find the overall support experience?

Pimcore provides support through 24/7 live-rep support, chat, and email/help desk, alongside self-service resources. The support experience is mixed: some users find assistance helpful, while others point to gaps in developer support and documentation that can make troubleshooting or getting started harder.

Pimcore Reviews (50)

Reviews

Pimcore Reviews (50)

4.5
50 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

Generated from real user reviews
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Magnus T.
MT
Magnus T.
Head of PIM / DAM / CMS
Mid-Market (51-1000 emp.)
"Pimcore: Highly Customizable Platform with Powerful Workflows, Data Hub, and Studio UI"
5/5
What do you like best about Pimcore?

It can be customised to handle virtually any business logic and comes with a wide range of features and functions that you can use out of the box or extend as needed. This includes workflows, role-based permissions, completeness rules, and automation for mundane tasks, and more recently an added framework for AI and AI refinement. Pimcore used to offer a very low TCO for companies, and although they moved to a licensing model in later versions, the cost still isn’t huge. The new Studio UI provides a much better user experience along with improved performance. The Data Hub is essential as well, since Pimcore is where you want to maintain a single source of truth for all consuming systems, and you typically need both input and output integrations with support for whatever formats those systems require. You need to set up and understand the company data model and channels, once you have that mapped out, most of the work is detailing how you and your different departments are to work with the software. One key change for us was coming from a flat structure to a hierarchy structure with use of inheritance. We had a great partner help us. Review collected by and hosted on G2.com.

What do you dislike about Pimcore?

The only thing I dislike about Pimcore is the redefinition of bundles that used to be part of the community offering but were later moved to the Enterprise subscription. This means that companies already building on top of bundles like Web2Print not only have to pay for a Professional edition, but may end up having to jump from the zero-cost Community edition straight to the Enterprise edition. That’s a much bigger cost to swallow than being able to move gradually from Community 2024.4 to Professional 2025.1. If they used Web2Print features in 2024.4, then they will need the Enterprise edition to upgrade to 2025.1 or beyond. Review collected by and hosted on G2.com.

Response from Pimcore Team of Pimcore

Hi Magnus,

Thank you for the detailed review and for sharing how Pimcore is working for your team.

We also appreciate the honest feedback on the redefinition of bundles. We understand that shifting a bundle from Community to Enterprise, especially for teams already relying on it, might be a meaningful cost jump rather than a gradual step. We're always weighing this kind of feedback as we shape future licensing and edition changes, so thank you for raising it clearly.

Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Flexible and constantly evolving, but complex setup"
4.5/5
What do you like best about Pimcore?

I like that Pimcore is very flexible and allows me to manage and output data very easily. Building websites with Pimcore is very pleasant. I also find the constant development impressive because you can see that the product is always improving and nothing stands still. Review collected by and hosted on G2.com.

What do you dislike about Pimcore?

The documentation is often somewhat lax, which can be irritating when using it. However, if you are well-versed in the code, you know what to do. The initial setup was somewhat complicated, but understandable after the first time. Review collected by and hosted on G2.com.

Response from Pimcore Team of Pimcore

Hi there,

thank you so much for taking the time to share your experience! It's great to hear that Pimcore's flexibility makes managing and delivering data easy for you, whether for websites, PIM or MDM. And we're glad you've noticed the continuous development - we keep improving the platform with every release.

Thanks also for your honest feedback on the documentation and initial setup. We know there's room for improvement here and are actively working on making our docs clearer and more complete. Good to hear the setup felt much easier after the first time.

If you ever need support, our community and team are always happy to help.

Dietmar R.
DR
Dietmar R.
"Simplicity and Flexibility Combined in One Platform"
4.5/5
What do you like best about Pimcore?

I really appreciate Pimcore's simplicity in managing both data and experiences using a single interface, which means we don't need multiple applications anymore. I also like how you can create data models specifically tailored for our industry, addressing our complex and varied product workflows. Pimcore's ability to handle data modeling and governance without us having to adapt to the platform is a significant positive. It's pleasant that Pimcore adapts to our needs rather than the other way around. Review collected by and hosted on G2.com.

What do you dislike about Pimcore?

I found Pimcore a little bit complex in the past. It seemed to be very complex, but this has now been solved with the new Pimcore Studio. Review collected by and hosted on G2.com.

Ofir M.
OM
Ofir M.
Global Marketing manager
Mid-Market (51-1000 emp.)
"Pim-Core as a Single Source of Truth—8-Language Publishing Like Clockwork"
4.5/5
What do you like best about Pimcore?

Pim-Core became the only source of information about product data in our organization, also we have automated all publishing of product pages in 8 languages direct to our website, the hole process took some time but it works like a Swiss clock. Review collected by and hosted on G2.com.

What do you dislike about Pimcore?

I'd like our people to be mor independent with changes, and not to relay on the integrators Review collected by and hosted on G2.com.

Response from Pimcore Team of Pimcore

Thank you so much for the great review — we truly appreciate it! 🙌

It’s fantastic to hear that Pimcore has become your single source of truth and that your 8-language publishing runs like clockwork. That’s exactly the kind of impact we love to see.

And thank you as well for the honest feedback. Enabling teams to work more independently is incredibly important, and we’re continuously improving the platform and resources to make that easier over time.

Verified User in Information Technology and Services
II
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Easy to Configure, Open API Makes Integrations a Breeze"
4.5/5
What do you like best about Pimcore?

It’s easy to configure to fit my needs, and the open API makes integrations straightforward. Saving us time. Review collected by and hosted on G2.com.

What do you dislike about Pimcore?

There’s almost nothing to it—except the price tag it comes with and that you´ll need a partner. It takes a lot of time to learn configuring all by yourself Review collected by and hosted on G2.com.

Response from Pimcore Team of Pimcore

Thank you for the great feedback and 4-star rating! We truly appreciate that.

We’re glad to hear that Pimcore’s flexibility and open API are helping you configure the platform to your needs and integrate systems efficiently. Saving time through seamless integrations is exactly what we aim for.

Rajesh B.
RB
Rajesh B.
CEO
Information Technology and Services
Mid-Market (51-1000 emp.)
"Comprehensive Solution for Multifaceted Features"
4/5
What do you like best about Pimcore?

- Provides an open-source solution with various features like PIM, DAM, CMS, and MDM, allowing for the management of all products across multiple channels in a single unit. Review collected by and hosted on G2.com.

What do you dislike about Pimcore?

- The admin/backend section is a bit complex and lacks customization options. Review collected by and hosted on G2.com.

LI
Lynda I.
Information Technology and Services
Small-Business (50 or fewer emp.)
"Multifunctional and hyperflexible hub for data management at its best!"
5/5
What do you like best about Pimcore?

Pimcore is the main touchpoint where corporate information and assets reside (multifunction hub). We use the solution as DXP for major tour operators and various industries who need to centralise, rationalise and elevate their digital information. Also, B2B solutions are enhanced thanks to the platform. Review collected by and hosted on G2.com.

What do you dislike about Pimcore?

The solution is not usually requested for its e-commerce features but we recommend Pimcore for all the aspects mentioned in the pros. Review collected by and hosted on G2.com.

SA
Stephan A.
Managing director
Mid-Market (51-1000 emp.)
"Pimcore helped us to connect e-commerce and retail stores seamlessly."
5/5
What do you like best about Pimcore?

Our company likes the flexibility and scalability of the platform. We were able to customize Pimcore to our exact requirements and connect it with a wide range of external systems. Over time, the platform has continued to grow with us, and we are far from reaching the limits of its functionality. Review collected by and hosted on G2.com.

What do you dislike about Pimcore?

As a flexible framework, Pimcore offers many possibilities and functionalities. This can be intimidating for beginners at first. However, once the system is set up according to your needs, you will quickly find your way around the backend. We recommend working with a Pimcore partner to ideally adapt Pimcore to your own requirements and wishes and to achieve the greatest possible added value for your own business. Review collected by and hosted on G2.com.

Pavan M.
PM
Pavan M.
Tech Lead
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"The best CMS, MDM, PIM, DAM for any organization"
5/5
What do you like best about Pimcore?

Pros:

1. The best part is enterprise-grade software is Open Source freely available for everyone

2. Best of bread WYSWYG CMS (Content Management System), WCMS (Web CMS)

3. Best of bread MDM - Keep multiple versions of the data at a central place

4. Strong ACL (Access Control List), RBAC (Role-based Access Control)

5. Easily extensable and can integrate with any system via webservice

Enterprise-grade support and SLA also available on subscription (very reasonable and rational cost) Review collected by and hosted on G2.com.

What do you dislike about Pimcore?

Cons:

1. A little bit complex for the new developer Review collected by and hosted on G2.com.

ZAHED H.
ZH
ZAHED H.
Founder/Consultant
Small-Business (50 or fewer emp.)
"Mudicart"
4.5/5
What do you like best about Pimcore?

Its best for digital content delivery for ecommerce Review collected by and hosted on G2.com.

What do you dislike about Pimcore?

Installing to cpanel need more upgrade version Review collected by and hosted on G2.com.

Questions about Pimcore? Ask real users or explore answers from the community

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What is Pimcore pricing?

Pricing Options

Pricing provided by Pimcore.

Professional

$9,900.00
Per Year

Enterprise Edition

$29,900.00
Per Year

Platform as a Service

Starting at $39,900.00
Per Year
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