---
title: Missive Reviews
meta_title: 'Missive Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 854 reviews by the users' company size, role or industry
  to find out how Missive works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 854
  scale: '5'
date_modified: '2026-07-30'
parent_category:
  name: Collaboration & Productivity
  url: https://www.g2.com/categories/collaboration-productivity
---

# Missive Reviews
**Vendor:** Missive  
**Category:** [Shared Inbox Software](https://www.g2.com/categories/shared-inbox)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 854
## About Missive
Are you double sending emails? Not knowing who&#39;s responding to what, or whether they&#39;ve responded at all? What if your business could manage all your email accounts, including its shared inboxes like support@, sales@, info@, and accounting@, along with SMS, WhatsApp, Messenger, and Instagram—all in one place? Missive is inbox collaboration for teams that run on email—eliminating chaos and ensuring everyone is aligned. Our powerful tool simplifies collaboration and boosts productivity, breaking down silos between your business&#39;s internal and external communications. We help your team work together effortlessly. Used by over 4500 businesses, including accounting firms, logistics companies, travel agencies, and start up tech companies. -- Key features • Teams Inbox: Centralize all your communication channels into shared inboxes for efficient management across your different teams. • Internal Team Chat: Facilitate real-time collaboration and discussions within your team, directly alongside your external communications. • Automated Workflows: Create customizable rules to automate repetitive tasks and use AI to get even more efficiency. Popular use cases include auto-categorization of emails, auto-follow-up emails, automatic forwarding of receipts, and out-of-office auto-responses. • Canned responses: Save time with pre-written replies to customer inquiries, sales pitches, or to include that PDF you always need to attach when signing up a new client • Integrations: Enhance your workflow with integrations to popular tools like OpenAI, ClickUp, Asana, GitHub, HubSpot, Zapier, and many more.



## Missive Pros & Cons
**What users like:**

- Users love the **seamless team collaboration** in Missive, enhancing communication and streamlining workflow with shared inbox features. (343 reviews)
- Users value the **enhanced communication** features of Missive, promoting collaboration and efficiency within teams. (306 reviews)
- Users find Missive&#39;s **ease of use** enhances collaboration and simplifies inbox management, boosting overall productivity. (269 reviews)
- Users love the **seamless integration and collaborative features** of Missive, enhancing teamwork and productivity in email management. (219 reviews)
- Users value the **collaborative features** of Missive, enhancing teamwork and improving email organization effortlessly. (166 reviews)
- Users appreciate the **seamless communication** capabilities of Missive, enhancing team collaboration and productivity effortlessly. (164 reviews)
- Users value the **fantastic customer support** of Missive, enhancing team coordination and email efficacy. (159 reviews)
- Collaboration Efficiency (146 reviews)
- Helpful (140 reviews)
- Efficiency (127 reviews)

**What users dislike:**

- Users find **missing features** such as offline support, labeling improvements, and enhanced search functionality to be limitations. (123 reviews)
- Users find the **learning curve challenging** at first, requiring effort to understand and utilize all features effectively. (95 reviews)
- Users find the **search functionality lacking** for locating older messages, despite some recent improvements noted. (90 reviews)
- Users find the **search functionality lacking** , making it difficult to locate previous messages and labels efficiently. (72 reviews)
- Users find the **steep learning curve** challenging, often needing assistance to navigate Missive&#39;s powerful features. (64 reviews)
- Email Issues (56 reviews)
- Poor Search Functionality (55 reviews)
- Email Management (53 reviews)
- Not Intuitive (52 reviews)
- Inadequate Search Functionality (45 reviews)

## Missive Reviews
  ### 1. Great replacement for Outlook

**Rating:** 5.0/5.0 stars

**Reviewed by:** Maxime L. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 13, 2025

**What do you like best about Missive?**

Awesome software that totally replace using Outlook and extremely customizable to the point we can make it totally ours.

**What do you dislike about Missive?**

Wish I could modify some of the built-in integrations, but there are workarounds.

**What problems is Missive solving and how is that benefiting you?**

It's great to be able to assign emails from a main (info@) inbox between staff members and be able to merge multiple emails into one. Also, super nice to be able to comment and tag other staff members under emails. Reduces the amount of emails sent between the team.

  ### 2. Intuitive UI and Seamless Integrations for Customer Communications

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 26, 2025

**What do you like best about Missive?**

clean ui and it is very intuitive. it's great with integration too (sms, whatsapp, dialpad etc), so forms a solid basis for all customer comms. Google cal integration helps a bunch with not missing deadlines.

**What do you dislike about Missive?**

the way we use tasks to log all actions on customer communication coupled with the volume of emails that we get through, means that the task view isn't all that intuitive as it only shows like 10 tasks at a time before you have to click 'show more'

**What problems is Missive solving and how is that benefiting you?**

we moved onto missive because we needed a platform that centralised our customer communication.

  ### 3. Game-Changer for Small Business Owners Managing Multiple Inboxes

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sadie  C. | Sales Associate and Lead Interior Designer, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 21, 2025

**What do you like best about Missive?**

I run two separate and very different businesses; an interior design studio and a luxury charter company. Missive has been a game-changer, allowing me to manage all my business communications and team collaborations in one place. It is now the Only email platform I use, all day, everyday. 

The ability to assign, tag, and collaborate on emails with my team has really helped to streamline our workflow. I like that we can comment internally on client emails without confusing the client and stay on the same page.

Finally, customer support has been awesome. They are quick to reply are very helpful in navigating all of the features.

**What do you dislike about Missive?**

The learning curve can be a bit steep at first—especially if you’re new to shared inboxes or advanced email workflows. There are a lot of features and customization options, which is great once you get into the flow, but it took a bit of trial and error to figure out how to set everything up just right.

**What problems is Missive solving and how is that benefiting you?**

All emails in one place and easy instant chat with other members of my team

  ### 4. Has Revolutionized Communication For Our Team!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Karl S. | Owner , Small-Business (50 or fewer emp.)

**Reviewed Date:** August 05, 2025

**What do you like best about Missive?**

I love that I can chat with my team about emails while keeping that communication internal and organized in the email thread. The way that we can organize and assign emails has completely change the way we communicate.

I just on board of the new employee and when we did a quick training to overview the platform she was blown away and said wow they could’ve really used this at my last job.

If you’re managing emails, or have a team missive is an absolute must!

**What do you dislike about Missive?**

I don’t think there are any downsides to missive except maybe the price. Software gets expensive, but ultimately this is worth the price and we have built our company around it.

I would like to see it further integrate with AI. It does have some AI integration, but that could use work.

**What problems is Missive solving and how is that benefiting you?**

Keeping things organized and being able to chat with my team members

  ### 5. Missive has transformed the way we work

**Rating:** 4.5/5.0 stars

**Reviewed by:** Apexure S. | Client Support Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 05, 2025

**What do you like best about Missive?**

As part of the Account Success team at Apexure, I’ve seen firsthand how Missive has transformed the way we work. We've been using it for more than five years, and it has made managing client communications incredibly smooth and efficient. The interface is user-friendly, and the shared inbox feature has allowed us to centralize all conversations in one place, making it easier to track progress and follow up on client needs. The support team has been exceptional — they are always quick to assist with any questions, providing detailed solutions every time. Missive has truly become an indispensable tool for us.

**What do you dislike about Missive?**

AI integrations could get a bit better, in house LLM support should be a feature.

**What problems is Missive solving and how is that benefiting you?**

Missive solves several key problems for us, primarily by streamlining communication and collaboration across our team. As a shared inbox platform, it centralizes all client emails and internal discussions in one place, making it easy for everyone to stay on top of conversations and tasks. This reduces the risk of missed emails or miscommunication, which is especially important for our fast-paced team.

  ### 6. Customizable Inbox That Keeps Everything Organized in One Place

**Rating:** 5.0/5.0 stars

**Reviewed by:** Quinn D. | Scheduling/Sales/Office Support, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 05, 2026

**What do you like best about Missive?**

I love the ability to customize your inbox, connect other applications, and make tasks in any chat. This allows me to reduce the number of programs I have to use to one and stay organized.

**What do you dislike about Missive?**

I haven't found anything that I dislike; it's a fantastic program.

**What problems is Missive solving and how is that benefiting you?**

It puts my texts, emails, and tasks all in one place and streamlined.

  ### 7. Great tool for team collaboration and email management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stephanie N. | Executive Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 29, 2025

**What do you like best about Missive?**

I really like how Missive combines email, chat, and tasks all in one place. It makes collaboration with my team a lot smoother since we don’t have to switch between multiple apps. The shared inbox and ability to assign conversations are super helpful for staying organized.

**What do you dislike about Missive?**

Takes a little time to get used to all the features, but once you do, it’s very efficient.

**What problems is Missive solving and how is that benefiting you?**

Missive helps our team manage a shared inbox. We can assign emails, leave comments internally, and keep track of customer inquiries in one place. It saves a lot of back-and-forth and makes sure nothing gets missed.

  ### 8. Game-Changing Email Client & Business Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Malia C. | Bilingual Client Success Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 11, 2025

**What do you like best about Missive?**

Missive has had a huge impact in my Client Success role especially when it comes to inbox management, collaboration, and automation. I love how easy it makes a bulk of my day to day. Their team is top notch and very hands-on. I could not live (or work) without it!

**What do you dislike about Missive?**

I'm excited to see the team continue to improve the search bar/search functionality in the platform. It's often hit or miss for me when looking for an email or conversation.

**What problems is Missive solving and how is that benefiting you?**

Missive is helping our Client Success team streamline and optimize or inbox management and collaboration. They help us keep our communications clear and efficient, both internally and externally.

  ### 9. All Star

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 04, 2026

**What do you like best about Missive?**

It's fairly straightforward to use and relatively easy to organize the different chat rooms or make different tabs.

**What do you dislike about Missive?**

It wasn't the easiest getting my account set up and all the correct permissions. Took a bit of trial and error.

**What problems is Missive solving and how is that benefiting you?**

It's helping us keep all emails and texts from clients all in one place for us to find them.

  ### 10. Team Inboxes and Threaded Conversations That Keep Everything Organized

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 25, 2026

**What do you like best about Missive?**

Assigning to team inboxes, and containing the informaion in on thread

**What do you dislike about Missive?**

Search features do not work as well as Gmail

**What problems is Missive solving and how is that benefiting you?**

The whole Team can address issues, and be able to follow what has occurred

  ### 11. Great easy to use, Can have some bugs

**Rating:** 4.0/5.0 stars

**Reviewed by:** Caleb P. | Sales Associate, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 17, 2025

**What do you like best about Missive?**

The most helpful part is being able to organize and keep track of everything that we would need to and the fact that it can link to the email and other platforms so easily

**What do you dislike about Missive?**

Sometimes it can be a little bit buggy or hard to find certain things within the search feature.

**What problems is Missive solving and how is that benefiting you?**

It is solving the issue with sometimes losing track of certain contacts or people it s very easy to organize every conversation

  ### 12. Utilizing Missive for Inbox, Project, and People Management

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 13, 2025

**What do you like best about Missive?**

Since joining Ficks in July 2025, I've exclusively used Missive on a daily basis for all personal email communications, as well as within shared Team inboxes. I especially love the ability to cruise through Team inboxes and get a snapshot of what is going on within the business. We are a small, but growing team dealing with wildly different areas of business, and this view is critical in my ability to manage projects and people.

I've also used Missive's native conversations to set up areas to track recurring conversations around things like Purchasing or direct conversations with other members of staff.

I have not used Missive's rules engine enough, but it seems to be extremely powerful and a useful way to share relevant information with staff members, even if an email only goes to my direct inbox.

**What do you dislike about Missive?**

I wish that Missive Tasks were a little more robust, and obvious from a UI perspective. I'm not expecting Missive to replace a full-fledged project management tool, but when I create individual tasks for myself, they tend to disappear into the volume of communication since they aren't integrated into my inbox itself.

Similarly, I wish that Missive internal chats were a little more robust. They work well enough, but are a bit tricky to find and refer to. I know that I can pin them to the sidebar, but it would be nice if there was a default sub-area for them to live within my larger inbox.

**What problems is Missive solving and how is that benefiting you?**

Inbox management, customer service, and internal project/people management.

  ### 13. A Tool That Meets My Needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Justyna C. | purchase manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 11, 2025

**What do you like best about Missive?**

In our company, we use many external tools, but the process of implementing Missive was definitely one of the most pleasant. It's an intuitive tool that includes a lot of useful features, and using them is easy. Communication in threads with the ability to exchange messages between team members is convenient, and the rules facilitate the proper assignment of messages.

**What do you dislike about Missive?**

Searching by email addresses could be slightly improved.

**What problems is Missive solving and how is that benefiting you?**

It systematizes and streamlines my daily work and communication with people from my department, as well as with other departments in the company. I find it a tool that combines several previous ones into a single, complete solution.

  ### 14. Email Chat Makes Collaborating Easy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 09, 2026

**What do you like best about Missive?**

the ability to chat to colleagues in emails

**What do you dislike about Missive?**

kinda hard to search for older emails tbh

**What problems is Missive solving and how is that benefiting you?**

removes the need to forward emails to colleagues

  ### 15. Game-Changer for Team Inboxes

**Rating:** 5.0/5.0 stars

**Reviewed by:** Wardah N. | Remote Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 11, 2025

**What do you like best about Missive?**

Missive has been a game-changer for managing multiple inboxes and team communication. I love that we can have internal conversations right on specific emails, and the ability to label and organize everything makes staying on top of things so much easier. It keeps our workflow clean and efficient. Plus, their support team is incredibly responsive and helpful. Highly recommend!

**What do you dislike about Missive?**

Here is couple things that would make it even better is:
1- If we could start quick calls or huddles right within the app, without needing external meeting tools.
2- The search features within a chat or conversation. For example, being able to go back to a long conversation by searching a keyword instead of scrolling up would be awesome.

**What problems is Missive solving and how is that benefiting you?**

Shared Inboxes and Email Management

  ### 16. Modern interface with intuitive collab tools

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kyle W. | Product Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 13, 2025

**What do you like best about Missive?**

I'm mainly using it on macOS and iOS to collaborate on emails with other internal team members via comments and shared inboxes. For our small team, it has been a great alternative to Front.

**What do you dislike about Missive?**

There have been a couple of times when I've noticed a small delay with new emails getting displayed in the client (the new email message will be in my provider's inbox, but not in my Missive inbox), but this might be a provider issue. The delay is usually less than a minute or two, so it's not a big deal overall.

**What problems is Missive solving and how is that benefiting you?**

Allows for collaboration on emails. Works great with macOS

  ### 17. Game changer for our small business when we hit growing pains

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jacob S. | Co-founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 12, 2025

**What do you like best about Missive?**

- Collaboratively working on emails with the team
- Faster response rates due to efficiencies
- Beautifully designed
- Super simple to use and get started from gmail
- Team inboxes
- Finding previous emails from others from the same organization
- Daily driver for the whole team
- Automations, including AI workflows and rules
- Custom in-app customer support that't not as heavy as the competitors
- Custom integrations with customer data
- Unreal amount of customization (such as custom length of mobile swipe actions)
- Support is always quick to respond

**What do you dislike about Missive?**

- Only negative I can think of is some minor auto text formatting such as "-" and "1." becoming a list.

**What problems is Missive solving and how is that benefiting you?**

As we grew, we were responding to the same customer problem in different ways, it was slow to communicate internally about a customer problem and everything customer related was split into 3-4 tools. We now use Missive as the single entry to solve customer questions and requests 10x faster, more consistently and without double replying.

  ### 18. Workflow and Task Management in Missive

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Music | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 09, 2025

**What do you like best about Missive?**

I really enjoy being able to assign emails to myself, and then be sure they won't be lost in an email inbox that has a lot of noise and messages I'm not personally responsible for. As someone who can be a bit scattered, and doesn't spend all day on email, it's helpful to have a place where open problems live where I can check in and make sure I closed the loop.

I also enjoy how all my mailboxes can just live in one place. The sense of distinction between mailboxes is clear despite them all living on one screen and it makes navigating multiple mailboxes easy and intuitive. 

In terms of internal communication, I love being able to "chat" with team members under an email rather than having to forward or reply in order to have a clunky back and forth about it. It just makes sense.

**What do you dislike about Missive?**

Not all tools are clear in how to use them and what they do. I get the sense there's a lot of capabilities I'm missing out on, and even tools I use regularly I'm not always sure if they have unintended consequences.

Related to that, a downside of the way I use Missive to assign emails to myself is that I'm never 100% sure if "closing" or "archiving" an email will hide it from others who want to keep track of it or have outstanding tasks pertaining to it. If I accidentally delete an email and then undelete it, it becomes unassigned as well. 

Basically, you have the capacity to mess up others' workflows by accident.

**What problems is Missive solving and how is that benefiting you?**

Organization of email inboxes managed by multiple people. We have a customer service inbox and a vendor inbox, both of which multiple people need access to and use to communicate and store information such as customer requests, invoices, etc. Missive helps us know who is handling what messages and hand off tasks to each other.

  ### 19. A useful tool in your belt

**Rating:** 3.5/5.0 stars

**Reviewed by:** Lance V. | Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 09, 2025

**What do you like best about Missive?**

My favorite feature of Missive is the ability to have entire discussions around an email. Many times coworkers will leave out details that are necessary in an email. This feature has been saved me hours of "digging into" issues. I can easily have a coworker share the email so I can read it in its entirety. This feature along with the ability to assign emails to other coworkers is such a time saver, I can't see working without it.

**What do you dislike about Missive?**

I think the search  needs some refinement. Searching in Missive works and seems to be getting better, but currently I tend to hop over to Gmail to search for things since the results tend to be more accurate.

**What problems is Missive solving and how is that benefiting you?**

Missive solves the "shared inbox" issue better than I have see any other service. The ability to assign and collaborate on emails is such a useful feature and saves me hours of headaches.

  ### 20. Good Idea, Not an Intuitive Execution

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 07, 2025

**What do you like best about Missive?**

It is actually a useful tool. I think of it as a mix of Asana and Gmail. Probably the best feature it has is the fact that I can tag my colleagues on a thread to bring it to their attention and leave any comments on it that only we can see. That is a huge plus. No need for forwarding or formal emails to introduce topics just simple tagging.

**What do you dislike about Missive?**

I really dislike the UI and practical functionality of the app. It is not intuitive at all, and that is the biggest thing dragging the product down! When I use a product, I don't want to need to invest hours upon hours of time learning how it actually works and how I can take advantage of its full features and functionality. But sadly, Missive has a cluttered UI with too many elements and layers to it that makes even the simplest of tasks unpleasant to carry out. Often, it feels easier to just use email for simple thing, it is straight to the point and there are no question marks. In Missive however, it's confusing, sometimes slow, and just not clear really overall. Ease of use needs improvement!

**What problems is Missive solving and how is that benefiting you?**

The problem of getting my colleague up to speed on client communication, or them taking over the communication for me. That solves the issue of forwarding a whole email chain, starting from scratch, and being able to keep track of all the clients and tasks.

  ### 21. Great Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michelle B. | Brand Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 07, 2025

**What do you like best about Missive?**

Missive is great for team collab and notes! We are able to chat and make notes internally right in the email, but just for us. I absolutely love this whether it's to chat with our team or to make notes for myself later.

the send later feature is also great and has helped me balance/stagger my responses better which helps my workflow.

the customer service is excellent whether you have questions or if there's a bug (rare) they help you immediately and very well. Phil L. specifically helped me today and was superb!

**What do you dislike about Missive?**

I personally don't like how it duplicates emails if you respond from other email clients but I know they do this intentionally related to privacy so I'm guessing there are people who prefer it this way.

**What problems is Missive solving and how is that benefiting you?**

we often have projects that need to be discussed so its a great benefit to be able to collaborate right in the email thread instead of having to communicate somewhere separate about it and then forget what was said or where that chat is.

  ### 22. Blocks Some Trash Emails, But Needs Improvement

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 24, 2026

**What do you like best about Missive?**

Block some spam
create conversation by email

**What do you dislike about Missive?**

hard to organize with folder/tag
calender not work well like google

**What problems is Missive solving and how is that benefiting you?**

create conversation by email
so teams can have an convenient way

  ### 23. Missive - a reliable partner in email management for our team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daniel M. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 21, 2025

**What do you like best about Missive?**

We've been using Missive for just under two years, and from the very beginning, this tool has earned our full trust. What convinced us? Primarily, the enormous customization possibilities, seamless integration of multiple email accounts in one place, and extensive integration options that allow us to tailor the system to our specific needs.
We particularly appreciate the Missive support team - they respond to our questions quickly and effectively, and reported issues are never left unanswered. This gives us the feeling that we are truly being heard.
The integration features are top-notch, including the option to create custom solutions, which opens doors to non-standard applications. Advanced filters and email sorting systems really save us a lot of time. instead of manually sorting emails, we can focus on what's important.
The internal comments system is another hit: it facilitates communication in threads, especially when several team members are working on the same topic. Thanks to this, everything is clear and organized.
We like the direction in which Missive is developing, and the fact that as users, we have a real influence on new features, suggestions are taken into account. We recommend

**What do you dislike about Missive?**

The initial learning curve was noticeable, as it took some time for our team to fully adapt to the interface and customization options.

**What problems is Missive solving and how is that benefiting you?**

Missive solves the chaos of managing multiple email accounts and integrations by providing a unified platform with advanced customization and filtering. This has streamlined our workflow, saving hours on manual sorting and allowing us to focus on core tasks. It also addresses team communication issues in shared threads through internal comments, which has improved collaboration and reduced miscommunications. Overall, it's boosted our productivity and given us real input on tool development, making email management efficient and user-driven.

  ### 24. Absolutely Love It – Exceeds Expectations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Inês S. | Customer support, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 04, 2025

**What do you like best about Missive?**

I really like Missive because it’s a very complete platform with lots of different features that make our day easier. I also appreciate that it integrates AI, which helps a lot, and that it’s very easy to use and work with.

**What do you dislike about Missive?**

Nothing at the moment. Everything seems good.

**What problems is Missive solving and how is that benefiting you?**

At the moment I cannot think in anything that I would change.

  ### 25. 2 years of use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 31, 2025

**What do you like best about Missive?**

I've been using Missive for two years now, and I can't imagine going back to a traditional email service. This tool is incredibly useful for ensuring collaboration within a single team: shared mailbox and individual mailboxes, assignment of emails based on projects managed by employees, integrated chat. It makes our work more fluid and easier to follow. We've already had to contact support, and the team is super fast and helpful.

**What do you dislike about Missive?**

Settings management: we are always concerned about the impact of deleting a user on the organization of our shared mailbox.

**What problems is Missive solving and how is that benefiting you?**

There are three of us managing a single coworking space. Missive allows us to assign emails based on the distribution of our clients and service providers. The chat feature is very useful for easily asking colleagues for their opinion or providing information about a request w

  ### 26. Using Missive for the first time for my engineering job

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alberto M. | Senior Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 14, 2025

**What do you like best about Missive?**

I love the way Missive combines email, chat, and tasks in one place, so that our team can discuss and reply without jumping between apps. Shared inboxes and internal comments are game changers. I use it on a daily basis now. Integration is seamless.

**What do you dislike about Missive?**

If anything, I’d just like even smoother mobile handling for long replies.

**What problems is Missive solving and how is that benefiting you?**

Endless back-and-forth forwarding, switching between tools, and losing context in team conversations.

  ### 27. Would have never used, but my work uses it.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Angie A. | Senior Bookkeeper, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 15, 2025

**What do you like best about Missive?**

I'm not a tech savvy person and do not like learning new technology.  Missive ended up being easy and helps with making tasks from the emails.  I have had to call customer service twice and they were super quick to respond and fixed my problems quickly and efficiently.  I do use missive everyday, I like the features that take it from the team inbox and push it to the proper person to take care of the email.  I like being able to close the emails or just archive them.  I like being able to tag a team member and ask a question and the client does not see our communication.  I would recommend it for businesses.

**What do you dislike about Missive?**

I haven't really found a downside.  I really wasn't too excited about using it, but all and all it's been a good experience.

**What problems is Missive solving and how is that benefiting you?**

Makes it easy to ask my boss about something in the business instant messaging.

  ### 28. Very helpful in terms of cross-team cooperation

**Rating:** 4.0/5.0 stars

**Reviewed by:** Patricia B. | Customer Experience Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 13, 2025

**What do you like best about Missive?**

Very helpful in terms of cross-team cooperation, AI assistance, automatic flagging and labeling

**What do you dislike about Missive?**

Lack of customization in terms of tabs and space. I'd love to be able to rearrange the different side tabs for more effective use of space

**What problems is Missive solving and how is that benefiting you?**

Mainly, being able to share and access conversations without forwarding. 
Conversations right in the thread. 
Flagging of conversation based on key words, which saves me a lot of time.

  ### 29. Excellent tool for mail-first teams

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 26, 2025

**What do you like best about Missive?**

Missive has become an essential tool for our team thanks to its sleek and intuitive interface, rich set of functionalities, and deep customization options. The omnichannel approach (email, whatsapp, and integrations in one place) keeps communication seamless. I particularly value the smooth integration with OpenAI, which makes drafting and organizing messages much more efficient. Both the desktop and mobile apps are polished and reliable, and the customer support is truly best-in-class — fast, knowledgeable, and proactive.

**What do you dislike about Missive?**

The only area that could use improvement is the label system. Even with colors applied, labels are not always as visible as they could be, and the ability to choose labels from other inboxes can sometimes be confusing. Enhancing label visibility and making the labeling process more intuitive would take the product from excellent to outstanding.

**What problems is Missive solving and how is that benefiting you?**

Missive solves the problem of fragmented communication by bringing all of our email, chat, and integrations together in one place. Having everything in a single, sleek interface saves us from constantly switching between tools and ensures nothing gets lost. The rich functionality, automation options, and customization make our workflows faster and more reliable, so we can stay focused on the actual work instead of managing communications.

  ### 30. Already awesome and getting better all the time!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Noelle R. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 11, 2025

**What do you like best about Missive?**

The ability to add so many teams and have custom rules related to labels. It allows us to get really specific on who sees what and receives notifications.

**What do you dislike about Missive?**

Little glitches here and there. The SLAs have never been quite right so I end up with a lot of SLA notification clutter that's not necessary.

**What problems is Missive solving and how is that benefiting you?**

The ability to share inboxes and collaborate across teams has enabled us to connect with each other easily no matter which country or time zone we operate from.

  ### 31. A good replacement for solving a simple problem

**Rating:** 4.0/5.0 stars

**Reviewed by:** Josiah H. | Operations Director, Internet, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 13, 2025

**What do you like best about Missive?**

Inbox sharing is probably my favorite feature in Missive. Having a comment thread on an email is so helpful in that the conversation has context - whereas if I was to move the conversation to Slack, for instance, I would need screenshots everyone involved would need to know what I was talking about. With this, I just @ my team and away we go.

**What do you dislike about Missive?**

I think the rules are really neat, but overused for simple features. I would like a vacation responder setting, not a rule.

**What problems is Missive solving and how is that benefiting you?**

Shared inboxes make it easy to collaborate with my team.

  ### 32. Great for Team Organization, But Recent Updates Hinder Workflow

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 04, 2025

**What do you like best about Missive?**

It helps me organize my work and communicate easily with my colleagues.
The assign system, the snooze feature, and the chat in the emails are all tools that I use every day.

**What do you dislike about Missive?**

Recently, the Missive search bar was updated. Before, I could search for an email from any tag. Now, I have to click on my inbox to search all correspondence, so I am able to check all emails sent or received from the address.

Another aspect is that my team needs organization. If an email is created in "Geral" and needs to be moved to "Quotes," the person who was originally assigned ends up being unassigned. Then, we have to manually assign it again. In my opinion, this process is unnecessary.

**What problems is Missive solving and how is that benefiting you?**

At the moment, I don’t recall anything else.

  ### 33. Easy Email Management and Seamless Info Sharing

**Rating:** 3.5/5.0 stars

**Reviewed by:** Andreia C. | Supervisor, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 04, 2025

**What do you like best about Missive?**

The possibility of sharing information with colleagues and the fact that it is fairly easy to work with and manage the email

**What do you dislike about Missive?**

the fact that sometimes it doesn't show all emails from the same sender in an easy and straightforward way.

**What problems is Missive solving and how is that benefiting you?**

The major problem we had was not being able to organize the email seemlessly

  ### 34. Missive made my life a lot easier

**Rating:** 5.0/5.0 stars

**Reviewed by:** Deborah R. | 2024 Physicians Foundation Fellow, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 24, 2025

**What do you like best about Missive?**

I’ve tried Spark, Outlook, Superhuman, and a few others, but Missive is by far the best email client I’ve used. The interface is clean, fast, and makes it easy to filter through emails quickly. Even though I don’t use their team collaboration tools (what they’re best known for), I love how all my accounts flow into one inbox.  I’ve collected multiple email addresses over the years from school, work, and other projects, and Missive saves me from juggling tabs or apps.

Another huge plus is that there’s no limit on the number of email accounts I can connect, even on their most affordable plan. This alone has saved me so much hassle. Other platforms often restrict the number of accounts or charge more for added flexibility. So glad I chose Missive, honestly. Their customer service is also such a strength.

**What do you dislike about Missive?**

I do think the cost could be slightly cheaper. Currently I'm paying $18/month. If I wasn't drowning in e-mails and didn't need the organization Missive lends me, honestly I wouldn't be paying for this.

**What problems is Missive solving and how is that benefiting you?**

It's allowed me to streamline my emails.

  ### 35. Using Missive for Multiple Inboxes and Roles

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Music | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 08, 2025

**What do you like best about Missive?**

I appreciate that all data is in one spot, and I don't have to have multiple Gmail inbox windows open at the same time. The chat and tag feature is great for our remote employee group.

**What do you dislike about Missive?**

The search filter needs to be cleared constantly when I'm looking for info across various inboxes. I would also like the ability to pop-out a draft email on a separate screen.

**What problems is Missive solving and how is that benefiting you?**

I can access responses from various inboxes in the same place/screen, rather than searching individual inboxes in Gmail. I assist with customer service, AR, purchase order placement and vendor relations, so I need to switch roles constantly.

  ### 36. Superb Email Templates That Boost Work Productivity

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 05, 2026

**What do you like best about Missive?**

The email template is superb and very useful for work productivity.

**What do you dislike about Missive?**

Sometimes the system doesn’t work, although it rarely happens.

**What problems is Missive solving and how is that benefiting you?**

Before, my emails were messy, but now they’re organized. The tagging and filing features work well for me.

  ### 37. Excellent Customer Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jessica R. | Operations Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 12, 2025

**What do you like best about Missive?**

Missive makes our life as an insurnace agency so much more prouctive and organized. We are able to quickly sort through thousands of client emails and can have a great origanziation system within Missive for our workflow. ts intuitive tools and customizable features allow us to maintain a well-structured, streamlined workflow that supports both our internal collaboration and client service.

**What do you dislike about Missive?**

Thus far nothing, the settings, rules and roles have ben exponentially helpful for our business.

**What problems is Missive solving and how is that benefiting you?**

Missive has greatly improved our ability to organize communications, enabling us to respond to clients more quickly and efficiently.

  ### 38. All-in-One Email Access with Seamless Messaging

**Rating:** 4.5/5.0 stars

**Reviewed by:** Caitlyn P. | Junior Accountant, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 07, 2025

**What do you like best about Missive?**

I appreciate being able to access both of my email accounts and message someone all within the same app.

**What do you dislike about Missive?**

I don't really have any dislikes, but I would appreciate improved options for organizing sent emails.

**What problems is Missive solving and how is that benefiting you?**

We are working on minimizing the number of apps we rely on, to be more efficient.

  ### 39. Group Conversations We Love

**Rating:** 5.0/5.0 stars

**Reviewed by:** Peter B. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 12, 2026

**What do you like best about Missive?**

Group conversations is really helpful, and support from Missive team has been fast and helpful.

**What do you dislike about Missive?**

It's has far more features than we will ever need but we only use what is required for our team

**What problems is Missive solving and how is that benefiting you?**

Team communication is really good

  ### 40. Using Missive in a heavy and fast customer service role

**Rating:** 4.5/5.0 stars

**Reviewed by:** James T. | Customer Service Agent, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 08, 2025

**What do you like best about Missive?**

Most helpful is the efficient search filter. I can quickly narrow down what I need in a matter of seconds, when time is of essence. I also enjoy the macros and easily they can be edited on the fly.

**What do you dislike about Missive?**

I currently do not have any dislikes about Missive.

**What problems is Missive solving and how is that benefiting you?**

Missive recently added drop down filters while searching for particular email threads. This is a huge help.

  ### 41. Effortless Email Organization Made Simple

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cláudia B. | Travel Agent, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 04, 2025

**What do you like best about Missive?**

How easy is to organize all the email we receive.

**What do you dislike about Missive?**

Some email takes time to come in and sincronize.

**What problems is Missive solving and how is that benefiting you?**

Missive is helping us solve the problem of scattered communication and lack of collaboration around emails and messages. By centralizing our team’s conversations, tasks, and emails in one platform, it’s much easier to stay organized and ensure everyone is on the same page. This has improved our response times, reduced miscommunication, and made it simpler to delegate and track tasks. Overall, it’s made our workflow much more efficient and collaborative.

  ### 42. Great All-in-One Communication App, but Email Search Is Slow

**Rating:** 3.5/5.0 stars

**Reviewed by:** Emmanuel G. | Ops manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 23, 2026

**What do you like best about Missive?**

All being to communicate in the same app

**What do you dislike about Missive?**

Searching for previous emails takes a lot of time

**What problems is Missive solving and how is that benefiting you?**

Sharing and tagging

  ### 43. Great Collaboration Features, But Login Issues Need Fixing

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sondre . | Driftsleder, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 22, 2025

**What do you like best about Missive?**

I find it helpful that you can tag other people and include them in emails, making collaboration easier. Additionally, it's simple to get a clear overview of conversations. I use it every time i am at work

**What do you dislike about Missive?**

Sometimes it can be difficult to log in, and occasionally my profile gets stuck on someone else's account.

**What problems is Missive solving and how is that benefiting you?**

Team communication

  ### 44. Internal Conversations and Tagging Make Collaboration Effortless

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 02, 2025

**What do you like best about Missive?**

The ability to have internal conversations within the email thread as well as tag colleagues.

**What do you dislike about Missive?**

The emails that notify an individual that they have been tagged are inconsistent. There have been several conversations that have been overlooked because that notification did not go out.

**What problems is Missive solving and how is that benefiting you?**

The ability to assign emails to individuals on my team and have it show up in their tasks is a great tool. Allows me to keep the team inbox organized.

  ### 45. A Game-Changer for Team Collaboration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 04, 2025

**What do you like best about Missive?**

Missive is an outstanding tool for teams seeking to streamline communication and efficiently manage shared inboxes. Its clean, intuitive interface allows users to easily organize emails, chats, and tasks in one centralized platform, greatly enhancing team collaboration.

**What do you dislike about Missive?**

Sometimes but raraly ahve some glitch however rapidly fixed.

**What problems is Missive solving and how is that benefiting you?**

So in general, Missive centralizes emails, chats, and tasks, streamlining team communication and shared inbox management. It enables internal discussions on emails, ensures clear assignment of responsibilities, and turns messages into actionable tasks, making team collaboration more organized, efficient, and responsive.

  ### 46. Easy to use and super helpful for staying organized with multiple users.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shasta B. | Project Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 19, 2025

**What do you like best about Missive?**

Missive has been a game changer for our team. It’s super easy to use and incredibly helpful for staying organized, especially with multiple users involved. I love how it combines email, chat, and task management all in one place. It really streamlines our communication and keeps everything on track. The shared inboxes make working together so much smoother. Highly recommend!

**What do you dislike about Missive?**

Nothing we would change! Works great for our team!

**What problems is Missive solving and how is that benefiting you?**

Missive has been incredibly helpful for organizing emails, both internally within our team and externally with clients

  ### 47. Centralized communication and seamless collaboration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adriaan M. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 03, 2025

**What do you like best about Missive?**

I love that I can search across all my mailboxes -both personal and professional- in one place. It's incredibly helpful that conversations can be assigned, turning my inbox into an actionable to-do list. The ability to chat with colleagues directly within message threads saves a lot of time. I also appreciate the powerful rule-based automation for triaging messages and the team-based round-robin assignment for support emails.

**What do you dislike about Missive?**

I'd love to see support for ticket numbers in the future, which would make Missive even more useful as a full-fledged help desk system

**What problems is Missive solving and how is that benefiting you?**

Missive helps us collaborate on emails by making it easy to assign responsibility and communicate internally without switching tools. It removes the ambiguity of who's following up, reduces back-and-forth, and keeps everything in context.

  ### 48. Effortless Collaboration Without Endless Emails

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 20, 2025

**What do you like best about Missive?**

The most helpful thing for me is the easy way to discuss a problem with colleagues, within the  same thread, so there is no need to resend emails or files.

**What do you dislike about Missive?**

It’s not very intuitive, so whenever I need to do something new, I have to ask someone who knows Missive well for guidance.

**What problems is Missive solving and how is that benefiting you?**

Missive helps me when I need a quick conversation about a file or when I need to bring a new colleague up to speed, with no need to explain anything because they can see the conversation history in the thread.

  ### 49. Missive: The Email Client That Saved Our Sanity (and Our Reply Times)

**Rating:** 5.0/5.0 stars

**Reviewed by:** John S. | Director of Business Development (CONSULTANT), Small-Business (50 or fewer emp.)

**Reviewed Date:** April 09, 2025

**What do you like best about Missive?**

Before Missive, our inbox looked like a Black Friday sale—chaotic, noisy, and full of questionable decisions. It was every person for themselves in the wild west of email. But then cue dramatic music… Missive entered our lives.

From day one, it was like hiring a super-organized, always-on-time assistant who never takes lunch breaks. Suddenly, emails were being answered on time, teammates weren't stepping on each other's toes, and we actually knew who was replying to what (what a concept, right?). Collaboration in email? Who knew that was even a thing!

Missive didn’t just improve our internal workflow—it gave our customers a noticeably better experience. Since implementing it, our customer feedback scores have gone way up. Like, "wow, are you guys psychic or just really on top of things?" kind of up. Turns out, when your team isn't drowning in reply-all storms, they have time to be helpful and human. Go figure.

It’s fast, it’s efficient, and it makes shared inboxes feel less like a group project gone wrong and more like an actual team effort. We don’t just use Missive—we rely on it. Honestly, if Missive ever left us, we’d probably write it a breakup letter… and then cry into our keyboard.

Bottom line: Missive is the hero our inbox deserved. 11/10 would recommend.

**What do you dislike about Missive?**

NOTHING at all. Missive is an amazing email client that we are pleased to have.

**What problems is Missive solving and how is that benefiting you?**

RESPONSE TIMES!!

  ### 50. The best tool for customer service work.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Agnieszka M. | Sales specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 04, 2025

**What do you like best about Missive?**

As a long-time user of Missive, I can confidently say it's one of the best team communication tools I've ever worked with.
Thanks to the shared inbox feature, our team saves a huge amount of time, and the ability to comment internally on emails (without sending additional messages) has completely transformed our workflow.
Big plus is the responsiveness of the support team — they’re quick to help and genuinely committed to improving the product.
Missive hasn’t just streamlined our daily work, it’s also helped us organize client communication more effectively. I highly recommend it to any team looking for a professional and flexible email and messaging solution.

**What do you dislike about Missive?**

There is no feature in Missive that does not meet my expectations.

**What problems is Missive solving and how is that benefiting you?**

It allows you to maintain continuity of correspondence with the customer.


## Missive Discussions
  - [What does Missive do?](https://www.g2.com/discussions/what-does-missive-do) - 1 comment
  - [Is Front app good?](https://www.g2.com/discussions/is-front-app-good) - 1 comment
  - [What is Missive app?](https://www.g2.com/discussions/what-is-missive-app) - 1 comment
  - [How do you use missive?](https://www.g2.com/discussions/how-do-you-use-missive) - 1 comment

- [View Missive pricing details and edition comparison](https://www.g2.com/products/missive/reviews?page=5&section=pricing&secure%5Bexpires_at%5D=2026-08-01+13%3A15%3A04+-0500&secure%5Bsession_id%5D=4ea02933-ce58-40e1-8b04-306edc573f1e&secure%5Btoken%5D=a883ad2bfa8a050e6b048041935bd3f0ea64160f416f93eed60d2e48b8a9c98c&format=llm_user)
## Missive Integrations
  - [Aircall](https://www.g2.com/products/aircall/reviews)
  - [Airtable](https://www.g2.com/products/airtable/reviews)
  - [Apple iOS](https://www.g2.com/products/apple-ios/reviews)
  - [Asana](https://www.g2.com/products/asana/reviews)
  - [Bubble](https://www.g2.com/products/bubble/reviews)
  - [Calendar](https://www.g2.com/products/calendar/reviews)
  - [Chargebee](https://www.g2.com/products/chargebee/reviews)
  - [ChatGPT](https://www.g2.com/products/chatgpt/reviews)
  - [ChatGPT Plugin](https://www.g2.com/products/chatgpt-plugin/reviews)
  - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews)
  - [ClickUp](https://www.g2.com/products/clickup/reviews)
  - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews)
  - [Dropbox](https://www.g2.com/products/dropbox/reviews)
  - [Dubsado](https://www.g2.com/products/dubsado/reviews)
  - [Facebook](https://www.g2.com/products/facebook/reviews)
  - [GIF Studios](https://www.g2.com/products/gif-studios/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [GPT Workspace](https://www.g2.com/products/qualtir-gpt-workspace/reviews)
  - [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [Missive](https://www.g2.com/products/missive/reviews)
  - [monday CRM](https://www.g2.com/products/monday-crm/reviews)
  - [n8n](https://www.g2.com/products/n8n/reviews)
  - [Notion](https://www.g2.com/products/notion/reviews)
  - [Openai](https://www.g2.com/products/openai/reviews)
  - [OpenAI Whisper](https://www.g2.com/products/openai-whisper/reviews)
  - [Pipedrive](https://www.g2.com/products/pipedrive/reviews)
  - [Pipedrive CRM for Sales for G Suite](https://www.g2.com/products/pipedrive-crm-for-sales-for-g-suite/reviews)
  - [Retool](https://www.g2.com/products/retool/reviews)
  - [Shopify](https://www.g2.com/products/shopify/reviews)
  - [Softr](https://www.g2.com/products/softr/reviews)
  - [Todoist](https://www.g2.com/products/todoist/reviews)
  - [Trello](https://www.g2.com/products/trello/reviews)
  - [Twilio](https://www.g2.com/products/twilio/reviews)
  - [WApp Chat](https://www.g2.com/products/wapp-chat/reviews)
  - [WhatsApp Business Platform](https://www.g2.com/products/whatsapp-business-platform/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)
  - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews)

## Missive Features
**Business Instant Messaging**
- File Sharing
- Notifications
- Search

**Channels**
- Multi-Channel Coverage
- Open Listening

**Productivity Tools**
- Notes
- Internal Discussion
- Assignments and Tasks
- Workflows
- Templates
- Integrations
- Tagging System

**Inbox Tools**
- Unified Inbox
- Filters
- Reminders
- Notifications

**Sorting & Filtering**
- Attachment Search
- Tags
- AI Sorting
- Predefined Rules

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Communication**
- Pop-up Chat
- Notifications

**Process**
- Macros

**Design**
- Communications Strategy Development
- Create Content
- Personalization
- Inbound Identification
- Regulatory Compliance

**Analytics**
- Trends
- Performance Tracking
- Email Tracking

**Coordination Tools**
- Calendar
- Contacts
- Task Management

**Integrations**
- Microsoft Outlook Integration
- Gmail Integration
- Apple Calendar Integration

** Internal Use**
- Conversation Archiving
- Lead Development
- Team Inbox 
- Customer Profiles

**Channels**
- Email
- Social
- Live Chat
- Phone
- Text

**Business Instant Messaging**
- Mobile Application
- Web Application
- Integrations

**Software Options**
- Desktop Application
- Mobile Application

**Time Management**
- Unified Inbox
- Email Automation
- Snooze

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Shared Inbox**
- Autonomous Task Execution
- Decision Making

**Generative AI**
- AI Text Generation
- AI Text-to-Speech
- AI Text Summarization

**Generative AI - Business Instant Messaging**
- Text Summarization

**Email Client - Agentic AI**
- Autonomous Task Execution
- Cross-system Integration

**AI - Business Instant Messaging**
- AI Powered Search
- Smart Notifications
- AI Powered Language Translation
- Content Generation

**Agentic AI - Email Management**
- Autonomous Task Execution
- Cross-system Integration

**Agentic AI - Business Instant Messaging**
- Cross-system Integration
- Natural Language Interaction

## Top Missive Alternatives
  - [Front](https://www.g2.com/products/front/reviews) - 4.7/5.0 (2,448 reviews)
  - [Hiver in Gmail](https://www.g2.com/products/hiver-in-gmail/reviews) - 4.6/5.0 (1,251 reviews)
  - [Freshdesk](https://www.g2.com/products/freshdesk/reviews) - 4.4/5.0 (3,676 reviews)

