# Hiver in Gmail vs Missive Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Hiver excels in **ease of use** , particularly for teams already using Gmail. Users appreciate its seamless integration, stating that it allows for quick adoption with minimal training, making it a great choice for organizations looking to streamline their email management.
- **Users say** Missive stands out for its **modern user experience** , with many finding it fast and intuitive. Reviewers highlight its ability to collaborate on multiple inboxes, which enhances team communication and efficiency, making it a strong contender for businesses that prioritize collaboration.
- **According to verified reviews** , Hiver's **support quality** is highly praised, with users noting the availability of 24/7 assistance. This level of support can be crucial for teams that require immediate help, especially when managing client communications.
- **Reviewers mention** that Missive offers a good level of **customizability** , allowing users to tailor their experience to better fit their workflow. This flexibility can be a significant advantage for teams with specific needs, as it helps them optimize their communication processes.
- **G2 reviewers highlight** that while Hiver is particularly strong in **email organization** , it may not be as robust in multi-channel coverage compared to Missive. Users appreciate Hiver's ability to keep notes and tasks organized per email, but some feel it could benefit from broader communication features.
- **Users report** that Missive's **performance tracking** features, while decent, do not quite match the level of detail that some users find in Hiver. This could be a consideration for teams that rely heavily on analytics to drive their communication strategies.



---
## Frequently Asked Questions

### What is the difference between Hiver in Gmail vs Missive?

Hiver in Gmail and Missive differ most clearly in their integration with Gmail and their reviewer-cited strengths, with Hiver in Gmail excelling in Gmail-based team collaboration and Missive leading in overall team collaboration features.

| | [Hiver in Gmail](https://www.g2.com/products/hiver-in-gmail/reviews) | [Missive](https://www.g2.com/products/missive/reviews) |
| --- | --- | --- |
| G2 Rating (reviews) | 4.6/5 (1283 reviews) | 4.7/5 (854 reviews) |
| Largest Segment | Small-Business | Small-Business |
| Ease of Setup score | 9.0 | 8.7 |
| Quality of Support score | 9.2 | 9.3 |
| Top Reviewer-Cited Strength | Gmail Integration (57 all-time mentions) | Team Collaboration (343 all-time mentions) |



### How do the pricing models of Hiver in Gmail and Missive compare?

Missive is rated higher for value, with reviewers expressing greater satisfaction with its pricing and cost structure.

- **Hiver in Gmail:** In recent reviews, several reviewers describe Hiver as expensive, especially for small teams, and cite price increases as a reason for switching away.
- **Missive:** Reviewers highlight Missive as more affordable and cost-effective, with one noting it is "three times more affordable" than a previous solution and praising its value for money.
- **Switching-reason:** Recent reviewers mention switching from Hiver in Gmail to Missive due to Hiver's price increases and Missive's more attractive pricing.



### What are the best alternatives to Hiver in Gmail and Missive?

The top 3 alternatives to Hiver in Gmail and Missive are Front, Zendesk for Customer Service, and Freshdesk.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Hiver in Gmail](https://www.g2.com/products/hiver-in-gmail/reviews) | 4.6/5 (1283 reviews) | Small-Business | In recent reviews, many cite high cost as a drawback for small teams | Gmail Integration (57 all-time mentions) |
| [Missive](https://www.g2.com/products/missive/reviews) | 4.7/5 (854 reviews) | Small-Business | Reviewers highlight affordability and strong value for money | Team Collaboration (343 all-time mentions) |
| [Front](https://www.g2.com/products/front/reviews) | 4.7/5 (2507 reviews) | Small-Business | — | Collaboration and shared inbox management |
| [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) | 4.3/5 (7035 reviews) | Mid-Market | — | Comprehensive ticketing and automation |
| [Freshdesk](https://www.g2.com/products/freshdesk/reviews) | 4.4/5 (3762 reviews) | Small-Business | — | Ease of use and customer support |



### Which Help Desk features should I prioritize when comparing Hiver in Gmail and Missive?

Buyers comparing Hiver in Gmail and Missive should prioritize team collaboration, ease of use, automation, integrations, and assignment management.

- **Team Collaboration:** Missive: 343 all-time mentions; Hiver in Gmail: 149 all-time mentions.
- **Ease of Use:** Hiver in Gmail: 182 all-time mentions, 9.1 score; Missive: 269 all-time mentions, 8.8 score.
- **Automation:** Missive: 80 all-time mentions; Hiver in Gmail: 55 all-time mentions.
- **Integrations:** Hiver in Gmail: Slack (18 all-time mentions), Google Workspace (8), Shopify (3); Missive: ClickUp (11), Calendar (38).
- **Assignment Management:** Hiver in Gmail: 78 all-time mentions; Missive: Supported in recent reviews as a core workflow feature.



### What are the pros and cons of Hiver in Gmail vs Missive?

Hiver in Gmail's headline strength is Gmail-based team collaboration, while Missive's is overall team collaboration and workflow efficiency.

- **Hiver in Gmail strengths:** Gmail Integration (57 all-time mentions), Ease of Use (182), Team Collaboration (149), Assignment Management (78), Easy Setup (66), Unified Inbox (65).
- **Hiver in Gmail trade-offs:** Email Issues (72 all-time mentions), Missing Features (47), higher cost for small teams cited in recent reviews.
- **Missive strengths:** Team Collaboration (343 all-time mentions), Communication (306), Ease of Use (269), Features (219), Automation (80), Unified Inbox (106), Time-saving (127).
- **Missive trade-offs:** Learning Curve (95 all-time mentions), Steep Learning Curve (64), Overwhelming Experience (16), some reviewers note setup and advanced features require more time to master.



### Is Hiver in Gmail or Missive better for small businesses?

Missive is the better fit for small businesses, with both products serving this segment but Missive receiving stronger value and affordability sentiment.

- **Hiver in Gmail:** Largest segment is Small-Business; reviewers praise its Gmail integration and ease of use but frequently cite high cost as a drawback for small teams.
- **Missive:** Largest segment is Small-Business; reviewers consistently highlight affordability, value, and strong collaboration features for small teams.



### Which Help Desk platform has better integrations?

Missive is favored for integrations, with reviewers citing a broader range of connected tools and workflow automations.

- **Hiver in Gmail:** Slack integration (18 all-time mentions), Google Workspace, and Shopify are cited in recent reviews as key integrations.
- **Missive:** ClickUp (11 all-time mentions), Calendar (38), and Shopify are highlighted in recent reviews for integration depth and workflow connectivity.



### How do Hiver in Gmail and Missive compare on customer support?

Hiver in Gmail and Missive are rated in near-parity for Quality of Support, with Missive at 9.3 and Hiver in Gmail at 9.2, both receiving strong reviewer praise.

- **Hiver in Gmail:** Reviewers frequently mention responsive 24/7 support, helpful onboarding, and efficient problem resolution.
- **Missive:** Reviewers highlight fast, accommodating support and helpful guidance during setup and ongoing use.



### Which is easier to implement, Hiver in Gmail or Missive?

Hiver in Gmail and Missive score within 0.3 points on Ease of Setup, with Hiver in Gmail at 9.0 and Missive at 8.7, indicating near-parity in implementation experience.

- **Hiver in Gmail:** Reviewers describe setup as quick and straightforward, especially for Gmail-based teams, with onboarding often completed in minutes and minimal training required.
- **Missive:** Reviewers note setup is generally easy, but some mention a learning curve for advanced features and workflow configuration, with initial onboarding supported by helpful documentation and support.



### Which product has better Notes?

Missive is favored for Notes, with reviewers citing its internal comments and real-time collaboration as standout features.

- **Hiver in Gmail:** Notes and internal chat are praised for keeping team discussions in context, with 82 all-time mentions for Collaboration and 57 for Conversations.
- **Missive:** Notes functionality is highlighted in recent reviews for enabling private, in-thread team discussions, with 343 all-time mentions for Team Collaboration and 306 for Communication.



| | Hiver in Gmail | Missive | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 1,290 | 854 | 

---
## Top Pros & Cons

### Hiver in Gmail

Pros:
- Ease of Use (182 reviews)
- Team Collaboration (149 reviews)

Cons:
- Email Issues (72 reviews)
- Missing Features (47 reviews)

### Missive

Pros:
- Team Collaboration (343 reviews)
- Communication (306 reviews)

Cons:
- Missing Features (123 reviews)
- Learning Curve (95 reviews)

---
## Ratings Comparison
| Rating | Hiver in Gmail | Missive | 
|---|---|---|
  | **Meets Requirements** | 9.0 (995 reviews) | 9.0 (820 reviews) | 
  | **Ease of Use** | 9.1 (1019 reviews) | 8.8 (837 reviews) | 
  | **Ease of Setup** | 9.0 (595 reviews) | 8.7 (741 reviews) | 
  | **Ease of Admin** | 9.2 (457 reviews) | 9.0 (253 reviews) | 
  | **Quality of Support** | 9.2 (923 reviews) | 9.3 (706 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.2 (448 reviews) | 9.6 (249 reviews) | 
  | **Product Direction (% positive)** | 9.1 (988 reviews) | 9.4 (798 reviews) | 

---
## Pricing

### Hiver in Gmail

#### Entry-Level Pricing

Plan: GROWTH

Price: $25.00 Per Month

Description: Ideal for small teams to deliver effortless, multi-channel support.

Key Features:
- Everything in Free plan and
- AI Compose
- AI Summarizer

[Browse all 4 editions](https://www.g2.com/products/hiver-in-gmail/pricing)

#### Free Trial

Yes

### Missive

#### Entry-Level Pricing

Plan: Starter

Price: Starting at $14.00 1 User Per Year

Description: For teams with simple inbox needs.

Key Features:
- Up to 5 users
- Unlimited history
- Email, SMS, social accounts

[Browse all 3 editions](https://www.g2.com/products/missive/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Artificial Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Hiver in Gmail** | N/A | N/A |
| **Missive** | N/A | N/A |

#### Additional Functionality

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Tagging** | Not enough data | Not enough data | 
| **Natural Language Processing** | Not enough data | Not enough data | 
| **Data Extraction** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Speech Recognition** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Data Storage Management** | Not enough data | Not enough data | 
| **Virtual Personal Assistant (VPA)** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **For eCommerce** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Trend Analysis** | Not enough data | Not enough data | 
| **Machine Learning** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Alerts/Escalation** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Mobile App** | Not enough data | Not enough data | 
| **Multiple Data Sources** | Not enough data | Not enough data | 
| **For Sales Teams/Organizations** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Chatbot** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 

### Collaboration & Productivity

| Product | Score | Reviews |
|---|---|---|
| **Hiver in Gmail** | N/A | N/A |
| **Missive** | N/A | N/A |

#### Additional Functionality

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **To-Do List** | Not enough data | Not enough data | 
| **@mentions** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Screen Sharing** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Brainstorming** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Real Time Editing** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Assignment Management** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Task Progress Tracking** | Not enough data | Not enough data | 
| **Discussions/Forums** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 

### AI IT Agents

| Product | Score | Reviews |
|---|---|---|
| **Hiver in Gmail** | N/A | N/A |
| **Missive** | N/A | N/A |

#### Feedback Management

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Feedback Management** | Not enough data | Not enough data | 

#### Proactive Error Detection

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Proactive Error Detection** | Not enough data | Not enough data | 

#### Alerts/Notifications

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Alerts/Notifications** | Not enough data | Not enough data | 

#### Document Management

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Document Management** | Not enough data | Not enough data | 

#### Self Service Portal

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Self Service Portal** | Not enough data | Not enough data | 

#### Autonomous Task Execution

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

#### Reporting/Analytics

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Reporting/Analytics** | Not enough data | Not enough data | 

#### Security & Compliance

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Security & Compliance** | Not enough data | Not enough data | 

#### Natural Language Processing

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Natural Language Processing** | Not enough data | Not enough data | 

#### Integration into Third Party Applications

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Integration into Third Party Applications** | Not enough data | Not enough data | 

#### AI Agent Configuration

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **AI Agent Configuration** | Not enough data | Not enough data | 

#### Adaptive Learning

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 

#### IT Incident Management

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **IT Incident Management** | Not enough data | Not enough data | 

#### Automated Routing

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Automated Routing** | Not enough data | Not enough data | 

#### Service Level Agreement (SLA) Management

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | 

#### Knowledge Base Integration

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Knowledge Base Integration** | Not enough data | Not enough data | 

#### Support Ticket Management

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Support Ticket Management** | Not enough data | Not enough data | 

#### Workflow Automation

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Workflow Automation** | Not enough data | Not enough data | 

#### Automation - AI IT Agents

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Document Processing** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 

#### Autonomy - AI IT Agents

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Independent Decision Making** | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | 

#### IT Ticket Management - AI IT Agents

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Ticket Status Updates** | Not enough data | Not enough data | 
| **SLA Monitoring** | Not enough data | Not enough data | 
| **Ticket Categorization** | Not enough data | Not enough data | 
| **Ticket Assignment** | Not enough data | Not enough data | 
| **Automated Ticket Creation** | Not enough data | Not enough data | 

#### IT Support Automation - AI IT Agents

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Knowledge Base Utilization** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 
| **Real-Time Troubleshooting** | Not enough data | Not enough data | 
| **User Self-Service Assistance** | Not enough data | Not enough data | 
| **Proactive Issue Detection** | Not enough data | Not enough data | 

### AI Customer Support Agents

| Product | Score | Reviews |
|---|---|---|
| **Hiver in Gmail** | N/A | N/A |
| **Missive** | N/A | N/A |

#### Dashboard

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Dashboard** | Not enough data | Not enough data | 

#### Speech Recognition

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Speech Recognition** | Not enough data | Not enough data | 

#### Compliance Management

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Compliance Management** | Not enough data | Not enough data | 

#### Autonomous Task Execution

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

#### Sentiment Analysis

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Data Security

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Data Security** | Not enough data | Not enough data | 

#### Third-Party Integration

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Third-Party Integration** | Not enough data | Not enough data | 

#### Human-in-the-loop (HITL)

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Human-in-the-loop (HITL)** | Not enough data | Not enough data | 

#### Agentic Task Execution

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Agentic Task Execution** | Not enough data | Not enough data | 

#### Natural Language Processing

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Natural Language Processing** | Not enough data | Not enough data | 

#### Conversational AI

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Conversational AI** | Not enough data | Not enough data | 

#### Performance Metrics

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Performance Metrics** | Not enough data | Not enough data | 

#### Interaction Tracking

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Interaction Tracking** | Not enough data | Not enough data | 

#### Knowledge Base Management

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Knowledge Base Management** | Not enough data | Not enough data | 

#### CRM Integration

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **CRM Integration** | Not enough data | Not enough data | 

#### Inquiry Routing

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Inquiry Routing** | Not enough data | Not enough data | 

#### Contextual Guidance

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Contextual Guidance** | Not enough data | Not enough data | 

#### Communications Management

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Communications Management** | Not enough data | Not enough data | 

#### Proactive Chat

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Proactive Chat** | Not enough data | Not enough data | 

#### Ticket Management

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Ticket Management** | Not enough data | Not enough data | 

#### Customer Query Resolution - AI Customer Support Agents

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Automated Ticket Resolution** | Not enough data | Not enough data | 
| **Contextual Response Generation** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Knowledge Base Utilization** | Not enough data | Not enough data | 
| **Multilingual Support** | Not enough data | Not enough data | 

#### Customer Interaction Automation - AI Customer Support Agents

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Proactive Customer Outreach** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Escalation Handling** | Not enough data | Not enough data | 
| **Workflow Optimization** | Not enough data | Not enough data | 

#### Automation

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Customer Interaction Automation** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | 

#### Autonomy

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | 

### Help Desk

| Product | Score | Reviews |
|---|---|---|
| **Hiver in Gmail** | 8.0/10 | 357 |
| **Missive** | N/A | N/A |

#### Ticket and Case Management

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Ticket creation user experience** | 8.8 (211 reviews) ✓ Verified | Not enough data | 
| **Ticket response user experience** | 8.7 (215 reviews) ✓ Verified | Not enough data | 
| **Workflow** | 8.6 (222 reviews) ✓ Verified | Not enough data | 
| **Response Automation** | 8.5 (204 reviews) ✓ Verified | Not enough data | 
| **SLA Management** | 8.2 (176 reviews) ✓ Verified | Not enough data | 
| **Attachments/Screencasts** | 8.3 (188 reviews) | Not enough data | 
| **Ticket Collaboration** | 8.6 (211 reviews) ✓ Verified | Not enough data | 
| **Customer and Contacts Database** | 8.1 (112 reviews) | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Knowledge Base Management** | Not enough data | Not enough data | 
| **Ticket Management** | Not enough data | Not enough data | 
| **Call Center Management** | Not enough data | Not enough data | 
| **Queue Management** | Not enough data | Not enough data | 
| **Inbox Management** | Not enough data | Not enough data | 
| **Support Ticket Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **AI Text Generation** | 7.2 (74 reviews) | Not enough data | 
| **AI Text Summarization** | 7.3 (73 reviews) | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Agentic AI - Help Desk

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Autonomous Task Execution** | 7.3 (29 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.2 (29 reviews) | Not enough data | 
| **Proactive Assistance** | 6.8 (28 reviews) | Not enough data | 

#### Communication Channels

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Customer Portal** | 8.2 (160 reviews) | Not enough data | 
| **Email to Case** | 8.9 (217 reviews) ✓ Verified | Not enough data | 
| **Chat/Live Support** | 8.5 (190 reviews) | Not enough data | 
| **Social Integration** | 7.5 (109 reviews) | Not enough data | 
| **Voice** | 7.5 (104 reviews) | Not enough data | 
| **Video Chat** | Not enough data | Not enough data | 

#### Platform

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Mobile User Support** | 7.5 (175 reviews) ✓ Verified | Not enough data | 
| **Customization ** | 7.8 (160 reviews) | Feature Not Available | 
| **User, Role, and Access Management** | 8.8 (213 reviews) ✓ Verified | Not enough data | 
| **Third-Party Integrations** | 8.2 (175 reviews) ✓ Verified | Not enough data | 
| **Reporting** | 8.2 (193 reviews) ✓ Verified | Not enough data | 
| **Activity Dashboard** | 8.4 (206 reviews) ✓ Verified | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Automated Routing** | Not enough data | Not enough data | 
| **Chatbot** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Autoresponders** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Gamification** | Not enough data | Not enough data | 
| **Conversation Intelligence** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Key Performance Indicators** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Voice Recognition** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Task Automation** | Not enough data | Not enough data | 
| **IVR** | Not enough data | Not enough data | 
| **Language Detection** | Not enough data | Not enough data | 
| **Multiple Data Sources** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Alerts/Escalation** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Macros/Templated Responses** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Mobile App** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Email Templates** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Automated Responses** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 

### Business Instant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Hiver in Gmail** | N/A | N/A |
| **Missive** | 7.8/10 | 244 |

#### Business Instant Messaging

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **File Sharing** | Not enough data | 8.7 (227 reviews) | 
| **Notifications** | Not enough data | 8.9 (236 reviews) | 
| **Search** | Not enough data | 7.8 (236 reviews) | 
| **Screen Sharing** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 

#### Business Instant Messaging 

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Audio Conferencing** | Not enough data | Feature Not Available | 
| **Video Conferencing** | Not enough data | Feature Not Available | 
| **Two-Way Audio & Video** | Not enough data | Not enough data | 
| **Conferencing** | Not enough data | Not enough data | 

#### Business Instant Messaging

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Mobile Application** | Not enough data | 8.7 (225 reviews) | 
| **Web Application** | Not enough data | 9.1 (226 reviews) | 
| **Third-Party Integrations** | Not enough data | 8.3 (222 reviews) | 
| **Active Directory Integration** | Not enough data | Not enough data | 

#### Generative AI - Business Instant Messaging

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Text Summarization** | Not enough data | 7.1 (97 reviews) | 

#### AI - Business Instant Messaging

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **AI Powered Search** | Not enough data | 6.9 (96 reviews) | 
| **Smart Notifications** | Not enough data | 7.0 (95 reviews) | 
| **AI Powered Language Translation** | Not enough data | 6.9 (93 reviews) | 
| **Content Generation** | Not enough data | 7.0 (94 reviews) | 
| **Generative AI** | Not enough data | Not enough data | 

#### Agentic AI - Business Instant Messaging

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 7.3 (40 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.4 (41 reviews) | 
| **Multi-Language** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Group Messaging** | Not enough data | Not enough data | 
| **Bulk Send** | Not enough data | Not enough data | 
| **Meeting Management** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Rich Text Editor** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Discussions/Forums** | Not enough data | Not enough data | 
| **Transcripts/Chat History** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Message Recall** | Not enough data | Not enough data | 
| **Canned Responses** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Workflow Configuration** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Read Receipts** | Not enough data | Not enough data | 
| **@mentions** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Real-Time Chat** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Broadcast Messaging** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Employee Database** | Not enough data | Not enough data | 
| **One-to-One Messaging** | Not enough data | Not enough data | 
| **Event Calendar** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Employee Photos** | Not enough data | Not enough data | 
| **Mobile Alerts** | Not enough data | Not enough data | 
| **Engagement Tracking** | Not enough data | Not enough data | 
| **Blogs** | Not enough data | Not enough data | 

### Customer Communications Management

| Product | Score | Reviews |
|---|---|---|
| **Hiver in Gmail** | 7.6/10 | 152 |
| **Missive** | 8.1/10 | 295 |

#### Channels

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Multi-Channel Coverage** | 7.9 (149 reviews) | 8.7 (289 reviews) | 
| **Open Listening** | 7.6 (143 reviews) | 8.2 (270 reviews) | 
| **Physical Media** | 6.7 (141 reviews) | Feature Not Available | 

#### Design

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Communications Strategy Development** | 7.9 (142 reviews) | 8.4 (268 reviews) | 
| **Create Content** | 7.3 (142 reviews) | 7.2 (255 reviews) | 
| **Personalization** | 8.0 (144 reviews) | 8.5 (270 reviews) | 
| **Inbound Identification** | 8.2 (144 reviews) | 8.7 (269 reviews) | 
| **Regulatory Compliance** | 7.8 (141 reviews) | 8.4 (255 reviews) | 
| **Batch Communications** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **On-Demand Communications** | Not enough data | Not enough data | 
| **Interactive Content** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **AI Text Generation** | 7.1 (107 reviews) | 7.7 (241 reviews) | 
| **AI Text Summarization** | 7.1 (105 reviews) | 7.5 (238 reviews) | 
| **Generative AI** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Call Recording** | Not enough data | Not enough data | 
| **Autoresponders** | Not enough data | Not enough data | 
| **IVR** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Knowledge Base Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Customer History** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Video Support** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Inbox Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Feedback Management** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 

### Complaint Management

| Product | Score | Reviews |
|---|---|---|
| **Hiver in Gmail** | N/A | N/A |
| **Missive** | N/A | N/A |

#### Usability

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **All-Employee Access** | Not enough data | Not enough data | 
| **Supporting Documents** | Not enough data | Not enough data | 
| **Two-Way Communication** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 

#### Reporting

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Priority Case Alerts** | Not enough data | Not enough data | 
| **Trend Analysis** | Not enough data | Not enough data | 
| **Performance Monitoring** | Not enough data | Not enough data | 
| **Social Media Monitoring** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Social Media Integration** | Not enough data | Not enough data | 
| **Survey/Poll Management** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Support Ticket Tracking** | Not enough data | Not enough data | 
| **Knowledge Base Management** | Not enough data | Not enough data | 
| **Customer Complaint Tracking** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Case Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Issue Management** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Corrective and Preventive Actions (CAPA)** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Multi-Channel Management** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Canned Responses** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Routing** | Not enough data | Not enough data | 
| **Support Ticket Management** | Not enough data | Not enough data | 
| **Widgets** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Alerts/Escalation** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Quality Assurance** | Not enough data | Not enough data | 
| **Feedback Management** | Not enough data | Not enough data | 
| **Issue Tracking** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Customer Service Analytics** | Not enough data | Not enough data | 
| **Assignment Management** | Not enough data | Not enough data | 
| **Email Templates** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 

### Shared Inbox

| Product | Score | Reviews |
|---|---|---|
| **Hiver in Gmail** | 8.4/10 | 621 |
| **Missive** | 8.1/10 | 596 |

#### Productivity Tools

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Notes** | 8.9 (571 reviews) | 9.2 (512 reviews) | 
| **Internal Discussion** | 8.7 (544 reviews) | 9.4 (523 reviews) | 
| **Assignments and Tasks** | 9.2 (574 reviews) | 8.6 (505 reviews) | 
| **Workflows** | 8.7 (502 reviews) | 8.3 (481 reviews) | 
| **Templates** | 8.7 (529 reviews) | 8.8 (477 reviews) | 
| **Integrations** | 8.2 (445 reviews) | 8.2 (479 reviews) | 
| **Tagging System** | 9.1 (557 reviews) | 8.9 (490 reviews) | 

#### Analytics

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Trends** | 8.0 (432 reviews) | 7.4 (417 reviews) | 
| **Performance Tracking** | 8.3 (463 reviews) | 7.5 (419 reviews) | 
| **Email Tracking** | 8.8 (499 reviews) | 7.5 (425 reviews) | 

#### Agentic AI - Shared Inbox

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Autonomous Task Execution** | 7.2 (24 reviews) | 6.7 (145 reviews) | 
| **Decision Making** | 7.2 (24 reviews) | 6.9 (143 reviews) | 

### Email Client

| Product | Score | Reviews |
|---|---|---|
| **Hiver in Gmail** | N/A | N/A |
| **Missive** | 8.4/10 | 464 |

#### Inbox Tools

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Unified Inbox** | Not enough data | 9.3 (449 reviews) | 
| **Filters** | Not enough data | 8.8 (439 reviews) | 
| **Reminders** | Not enough data | 8.7 (436 reviews) | 
| **Notifications** | Not enough data | 9.0 (436 reviews) | 

#### Coordination Tools

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Calendar** | Not enough data | 8.2 (421 reviews) | 
| **Contacts** | Not enough data | 8.5 (421 reviews) | 
| **Task Management** | Not enough data | 8.0 (428 reviews) | 

#### Software Options

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Desktop Application** | Not enough data | 9.1 (426 reviews) | 
| **Mobile Application** | Not enough data | 8.8 (428 reviews) | 

#### Email Client - Agentic AI

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.6 (87 reviews) | 
| **Cross-system Integration** | Not enough data | 7.1 (95 reviews) | 

### Chatbots

| Product | Score | Reviews |
|---|---|---|
| **Hiver in Gmail** | N/A | N/A |
| **Missive** | N/A | N/A |

#### Responses

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Customization** | Not enough data | Not enough data | 
| **Control** | Not enough data | Not enough data | 
| **Route To Human** | Not enough data | Not enough data | 
| **Menu bars** | Not enough data | Not enough data | 
| **Drip sequences** | Not enough data | Not enough data | 

#### Platform

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Live chat** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 
| **Branding** | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | 
| **A/B testing** | Not enough data | Not enough data | 
| **Role-based access** | Not enough data | Not enough data | 
| **Collection of information** | Not enough data | Not enough data | 
| **Augmented Analytics** | Not enough data | Not enough data | 
| **Proactive Chat** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Customer Surveys** | Not enough data | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | 
| **Transcripts/Chat History** | Not enough data | Not enough data | 
| **Language Detection** | Not enough data | Not enough data | 
| **Pre-Configured Bot** | Not enough data | Not enough data | 
| **Lead Capture** | Not enough data | Not enough data | 
| **Code-free Development** | Not enough data | Not enough data | 
| **Natural Language Processing** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **For Sales/Marketing** | Not enough data | Not enough data | 
| **Contextual Guidance** | Not enough data | Not enough data | 
| **Automated Responses** | Not enough data | Not enough data | 
| **Customer Support** | Not enough data | Not enough data | 
| **Chatbot** | Not enough data | Not enough data | 
| **Intent Recognition** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Customer Experience Management** | Not enough data | Not enough data | 
| **Query Suggestions** | Not enough data | Not enough data | 
| **Transfers/Routing** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Canned Responses** | Not enough data | Not enough data | 
| **AI/Machine Learning** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Automated Routing** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 

### Conversational Support

| Product | Score | Reviews |
|---|---|---|
| **Hiver in Gmail** | 7.3/10 | 5 |
| **Missive** | N/A | N/A |

#### Conversational Platform

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Personalization** | Not enough data | Not enough data | 
| **Omnichannel** | Not enough data | Not enough data | 
| **Contextual Engagement** | Not enough data | Not enough data | 
| **Proactive Engagement** | Not enough data | Not enough data | 

#### Support Automation

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Intelligent Routing** | Not enough data | Not enough data | 
| **Seamless Escalation** | Not enough data | Not enough data | 
| **Transcripts** | Not enough data | Not enough data | 
| **Self-Serve Support** | 7.3 (5 reviews) | Not enough data | 

#### Generative AI

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Email Management

| Product | Score | Reviews |
|---|---|---|
| **Hiver in Gmail** | 7.8/10 | 411 |
| **Missive** | 7.8/10 | 225 |

#### Sorting & Filtering

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Attachment Search** | 8.1 (350 reviews) | 7.8 (203 reviews) | 
| **Tags** | 8.8 (385 reviews) | 8.8 (206 reviews) | 
| **AI Sorting** | 7.5 (330 reviews) | 6.9 (179 reviews) | 
| **Predefined Rules** | 8.0 (347 reviews) | 8.2 (193 reviews) | 

#### Integrations

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Microsoft Outlook Integration** | 6.8 (286 reviews) | 7.4 (161 reviews) | 
| **Gmail Integration** | 9.3 (396 reviews) | 8.9 (191 reviews) | 
| **Apple Calendar Integration** | 7.1 (281 reviews) | 7.3 (154 reviews) | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Time Management

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Unified Inbox** | 8.7 (351 reviews) | 9.1 (192 reviews) | 
| **Email Automation** | 8.5 (344 reviews) | 8.7 (174 reviews) | 
| **Snooze** | 8.0 (313 reviews) | 9.0 (190 reviews) | 

#### Generative AI

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **AI Text Generation** | 7.5 (204 reviews) | 7.3 (171 reviews) | 
| **AI Text-to-Speech** | 7.2 (199 reviews) | 6.3 (157 reviews) | 
| **AI Text Summarization** | 7.4 (202 reviews) | 7.0 (164 reviews) | 
| **Generative AI** | Not enough data | Not enough data | 

#### Agentic AI - Email Management

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Autonomous Task Execution** | 7.2 (31 reviews) | 6.6 (78 reviews) | 
| **Cross-system Integration** | 7.2 (32 reviews) | 7.0 (77 reviews) | 

#### Additional Functionality

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Whitelisting/Blacklisting** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Signature Management** | Not enough data | Not enough data | 
| **Shared Inboxes** | Not enough data | Not enough data | 
| **Email Distribution** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Mobile App** | Not enough data | Not enough data | 
| **Routing** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Inbox Management** | Not enough data | Not enough data | 
| **Queue Management** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **Data Recovery** | Not enough data | Not enough data | 
| **Archiving & Retention** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Autoresponders** | Not enough data | Not enough data | 
| **Multiple User Accounts** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Support Ticket Management** | Not enough data | Not enough data | 
| **Canned Responses** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Response Management** | Not enough data | Not enough data | 
| **Email Templates** | Not enough data | Not enough data | 
| **Email Monitoring** | Not enough data | Not enough data | 
| **Campaign Management** | Not enough data | Not enough data | 
| **Email Tracking** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Spam Blocker** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Campaign Analytics** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 

### Customer Service Automation

| Product | Score | Reviews |
|---|---|---|
| **Hiver in Gmail** | N/A | N/A |
| **Missive** | N/A | N/A |

#### Customer Support

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Text** | Not enough data | Not enough data | 
| **Speech** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 
| **Knowledge Base Management** | Not enough data | Not enough data | 

#### Automation

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Ticket Resolution** | Not enough data | Not enough data | 
| **Customization** | Not enough data | Not enough data | 
| **Intelligent Routing** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 

#### Artificial Intelligence

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Learning** | Not enough data | Not enough data | 
| **Language** | Not enough data | Not enough data | 
| **Conversational AI** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Workflow Management** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Client Portal** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Configurable Workflow** | Not enough data | Not enough data | 
| **Customer History** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Support Ticket Management** | Not enough data | Not enough data | 
| **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | 
| **Widgets** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Chatbot** | Not enough data | Not enough data | 
| **Email Templates** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Feedback Management** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Event Triggered Actions** | Not enough data | Not enough data | 
| **Website Integration** | Not enough data | Not enough data | 
| **Help Desk Management** | Not enough data | Not enough data | 
| **Call Center Management** | Not enough data | Not enough data | 
| **Queue Management** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Customer Communication** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Application Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 

### Live Chat

| Product | Score | Reviews |
|---|---|---|
| **Hiver in Gmail** | 6.5/10 | 213 |
| **Missive** | 8.3/10 | 163 |

#### Generative AI

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.0 (121 reviews) | 
| **AI Text Summarization** | Not enough data | 7.9 (120 reviews) | 
| **AI Text-to-Speech** | Not enough data | Feature Not Available | 
| **Generative AI** | Not enough data | Not enough data | 

#### Communication

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Pop-up Chat** | Not enough data | 7.7 (154 reviews) | 
| **Notifications** | Not enough data | 8.6 (158 reviews) | 
| **Targeted Emails** | Not enough data | Feature Not Available | 
| **In-App Messaging** | Not enough data | Feature Not Available | 
| **Co-Browsing** | Not enough data | Feature Not Available | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Real-time Consumer-facing Chat** | Not enough data | Not enough data | 

####  Internal Use

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Customization ** | 7.8 (160 reviews) | Feature Not Available | 
| **Conversation Archiving** | Not enough data | 8.7 (160 reviews) | 
| **Lead Development** | Not enough data | 8.0 (144 reviews) | 
| **Knowledge Base** | Not enough data | Feature Not Available | 
| **Team Inbox ** | Not enough data | 9.2 (160 reviews) | 
| **Customer Profiles** | Not enough data | 8.1 (142 reviews) | 

#### Additional Functionality

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Canned Responses** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Transfers/Routing** | Not enough data | Not enough data | 
| **Geotargeting** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Transcripts/Chat History** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Screen Sharing** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Autoresponders** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Offline Form** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Support Ticket Management** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 

### Customer Self-Service

| Product | Score | Reviews |
|---|---|---|
| **Hiver in Gmail** | 8.4/10 | 8 |
| **Missive** | N/A | N/A |

#### Generative AI

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **AI Text Summarization** | 8.6 (6 reviews) | Not enough data | 

#### Self-Service Experience

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Knowledge Base** | 8.6 (7 reviews) | Not enough data | 
| **Searchable Articles** | 8.3 (7 reviews) | Not enough data | 
| **Community Forums** | 8.6 (7 reviews) | Not enough data | 
| **Mobile Optimization** | 8.3 (7 reviews) | Not enough data | 
| **Personalization** | 8.3 (7 reviews) | Not enough data | 

#### Self-Service Platform

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Branding** | 8.6 (7 reviews) | Not enough data | 
| **Automation** | 8.6 (7 reviews) | Not enough data | 
| **Artificial Intelligence** | 8.8 (7 reviews) | Not enough data | 
| **Integrations** | 8.8 (7 reviews) | Not enough data | 

#### Agentic AI - Customer Self-Service

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Autonomous Task Execution** | 8.6 (6 reviews) | Not enough data | 
| **Multi-step Planning** | 8.6 (6 reviews) | Not enough data | 
| **Cross-system Integration** | 8.3 (6 reviews) | Not enough data | 
| **Adaptive Learning** | 7.8 (6 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.8 (6 reviews) | Not enough data | 
| **Proactive Assistance** | 8.1 (6 reviews) | Not enough data | 
| **Decision Making** | 8.3 (6 reviews) | Not enough data | 

### Social Customer Service

| Product | Score | Reviews |
|---|---|---|
| **Hiver in Gmail** | N/A | N/A |
| **Missive** | 8.3/10 | 113 |

#### Generative AI

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.9 (93 reviews) | 
| **AI Text Summarization** | Not enough data | 7.8 (90 reviews) | 

#### Process

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Mentions** | Not enough data | Feature Not Available | 
| **Tickets** | Not enough data | Feature Not Available | 
| **Macros** | Not enough data | 8.6 (111 reviews) | 

#### Channels

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Email** | Not enough data | 8.8 (110 reviews) | 
| **Social** | Not enough data | 8.7 (110 reviews) | 
| **Live Chat** | Not enough data | 8.6 (105 reviews) | 
| **Phone** | Not enough data | 7.3 (103 reviews) | 
| **Text** | Not enough data | 8.5 (105 reviews) | 

#### Insight

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Surveys** | Not enough data | Feature Not Available | 
| **Reporting** | Not enough data | Feature Not Available | 
| **Visitor Activity** | Not enough data | Feature Not Available | 
| **Help Desk** | Not enough data | Feature Not Available | 

### Digital Customer Service Platforms

| Product | Score | Reviews |
|---|---|---|
| **Hiver in Gmail** | 9.0/10 | 5 |
| **Missive** | N/A | N/A |

#### Generative AI

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **AI Text Generation** | 9.0 (5 reviews) | Not enough data | 
| **AI Text Summarization** | 9.0 (5 reviews) | Not enough data | 

### Google Workspace Communication Tools

| Product | Score | Reviews |
|---|---|---|
| **Hiver in Gmail** | 7.2/10 | 6 |
| **Missive** | N/A | N/A |

#### Agentic AI - Google Workspace Communication Tools

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Cross-system Integration** | 7.2 (6 reviews) | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Hiver in Gmail** | N/A | N/A |
| **Missive** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Hiver in Gmail | Missive | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (7):** [Shared Inbox Software](https://www.g2.com/categories/shared-inbox), [Email Management Software](https://www.g2.com/categories/email-management), [Customer Communications Management Software](https://www.g2.com/categories/customer-communications-management), [Live Chat Software](https://www.g2.com/categories/live-chat), [Help Desk Software](https://www.g2.com/categories/help-desk), [Conversational Support Software](https://www.g2.com/categories/conversational-support), [Social Customer Service Software](https://www.g2.com/categories/social-customer-service)

**Unique to Hiver in Gmail (8):** [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents), [Digital Customer Service Platforms](https://www.g2.com/categories/digital-customer-service-platforms), [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service), [Complaint Management Software](https://www.g2.com/categories/complaint-management), [Customer Service Automation Software](https://www.g2.com/categories/customer-service-automation), [Google Workspace Communication Tools ](https://www.g2.com/categories/google-workspace-communication-tools), [AI IT Agents Software](https://www.g2.com/categories/ai-it-agents), [Chatbots Software](https://www.g2.com/categories/chatbots)

**Unique to Missive (2):** [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging), [Email Client Software](https://www.g2.com/categories/email-client)


---
## Reviewer Demographics

### By Company Size

| Segment | Hiver in Gmail | Missive | 
|---|---|---|
| **Small-Business** | 66.8% | 88.2% | 
| **Mid-Market** | 27.3% | 11.6% | 
| **Enterprise** | 5.9% | 0.2% | 

### By Industry

#### Hiver in Gmail

- **Computer Software:** 6.8%
- **Information Technology and Services:** 5.6%
- **Marketing and Advertising:** 5.4%
- **Accounting:** 4.8%
- **Financial Services:** 4.3%
- **Retail:** 3.8%
- **Leisure, Travel & Tourism:** 3.5%
- **Logistics and Supply Chain:** 3.5%
- **Real Estate:** 3.1%
- **Consumer Services:** 2.6%
- **Other:** 56.6%

#### Missive

- **Accounting:** 11.0%
- **Marketing and Advertising:** 6.4%
- **Construction:** 5.8%
- **Leisure, Travel & Tourism:** 5.2%
- **Real Estate:** 5.0%
- **Computer Software:** 4.7%
- **Information Technology and Services:** 4.4%
- **Consulting:** 3.4%
- **Retail:** 2.8%
- **Apparel & Fashion:** 2.4%
- **Other:** 48.9%

---
## Alternatives

### Alternatives to Hiver in Gmail

- [Front](https://www.g2.com/products/front/reviews) — 4.7/5 stars (2513 reviews)
- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (7085 reviews)
- [Freshdesk](https://www.g2.com/products/freshdesk/reviews) — 4.4/5 stars (3776 reviews)
- [Help Scout](https://www.g2.com/products/help-scout/reviews) — 4.4/5 stars (431 reviews)
- [Gmelius](https://www.g2.com/products/gmelius/reviews) — 4.4/5 stars (776 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3918 reviews)
- [Drag](https://www.g2.com/products/drag/reviews) — 4.5/5 stars (261 reviews)
- [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) — 4.4/5 stars (7969 reviews)
- [LiveAgent](https://www.g2.com/products/liveagent/reviews) — 4.5/5 stars (1537 reviews)
- [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) — 4.4/5 stars (3017 reviews)

### Alternatives to Missive

- [Front](https://www.g2.com/products/front/reviews) — 4.7/5 stars (2513 reviews)
- [Freshdesk](https://www.g2.com/products/freshdesk/reviews) — 4.4/5 stars (3776 reviews)
- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (7085 reviews)
- [Help Scout](https://www.g2.com/products/help-scout/reviews) — 4.4/5 stars (431 reviews)
- [Gmelius](https://www.g2.com/products/gmelius/reviews) — 4.4/5 stars (776 reviews)
- [Superhuman Mail](https://www.g2.com/products/superhuman-mail/reviews) — 4.7/5 stars (1311 reviews)
- [Trengo](https://www.g2.com/products/trengo/reviews) — 4.3/5 stars (246 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3918 reviews)
- [Helpwise](https://www.g2.com/products/helpwise/reviews) — 4.6/5 stars (181 reviews)
- [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) — 4.4/5 stars (3017 reviews)

---
## Top Discussions

### Hiver in Gmail

- Title: [How can i separate Hiver tickets from my own emails in Gmail?](https://www.g2.com/discussions/how-can-i-separate-hiver-tickets-from-my-own-emails-in-gmail) — 1 comment, 1 upvote
  > **Top comment:** "We just create a filter that auto archives anything in the Shared Inbox from Hiver so that those emails only show up in the Hiver folder. "
- Title: [Is there a way to make pending items show up in my hiver inbox? Right now, they are separate.](https://www.g2.com/discussions/33985-is-there-a-way-to-make-pending-items-show-up-in-my-hiver-inbox-right-now-they-are-separate) — 1 comment, 1 upvote
  > **Top comment:** "Hi Makisha, 
I am Pratibha from the Product team at Hiver. 

As of now, there's no way to show Pending conversations assigned to you in your Inbox. But I..."
- Title: [What is the future development direction for Hiver?](https://www.g2.com/discussions/27934-what-is-the-future-development-direction-for-hiver) — 1 comment
  > **Top comment:** "Hi George. Thanks for being a Hiver champion over the years. I'm Niraj, founder and CEO at Hiver. Hope you remembers our communication from a few years back..."

### Missive

- Title: [What does Missive do?](https://www.g2.com/discussions/what-does-missive-do) — 1 comment *(includes official response)*
  > **Top comment:** "Missive is a team collaboration and productivity tool built around your communication. Its main objective is to break silos between your internal and..."
- Title: [Is Front app good?](https://www.g2.com/discussions/is-front-app-good) — 1 comment *(includes official response)*
  > **Top comment:** "Yes, Front is a good and solid software. One of the main differences is that Missive does not offer a feature where you forward emails to a Front address and..."
- Title: [What is Missive app?](https://www.g2.com/discussions/what-is-missive-app) — 1 comment *(includes official response)*
  > **Top comment:** "Missive is a team collaboration and productivity tool built around your communication. Its main objective is to break silos between your internal and..."
- Title: [How do you use missive?](https://www.g2.com/discussions/how-do-you-use-missive) — 1 comment *(includes official response)*
  > **Top comment:** "Comment deleted by user."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/hiver-in-gmail-vs-missive)