Missive Features
Communication (2)
Pop-up Chat
Based on 150 Missive reviews. Enables a popup chat window on company websites to encourage interaction between website visitors and designated company representatives.
Notifications
As reported in 153 Missive reviews. Delivers notifications to both sides of the conversation.
Internal Use (4)
Conversation Archiving
As reported in 154 Missive reviews. Archives conversations in a separate location for later reference.
Lead Development
Based on 143 Missive reviews. Enables employees to denote potential customers.
Team Inbox
Based on 153 Missive reviews. Provides a central location for help requests, helping employees respond sooner.
Customer Profiles
Allows for the creation of profiles for contacts and customers. 141 reviewers of Missive have provided feedback on this feature.
Process (1)
Macros
Allows administrators to create templated responses to frequently asked questions. 110 reviewers of Missive have provided feedback on this feature.
Channels (7)
Email
Ability to connect agents with customers through Live Chat. 108 reviewers of Missive have provided feedback on this feature.
Social
As reported in 109 Missive reviews. Connects employees with customers through a social media solution.
Live Chat
Based on 104 Missive reviews. Ability to connect agents with customers through email.
Phone
Connects employees with customers through a calling solution. This feature was mentioned in 102 Missive reviews.
Text
Based on 105 Missive reviews. Ability to connect agents with customers through text message solution.
Multi-Channel Coverage
Software incorporates multiple digital communications channels. 286 reviewers of Missive have provided feedback on this feature.
Open Listening
Allows incorporation of inbound contacts from non-marketing channels. This feature was mentioned in 270 Missive reviews.
Business Instant Messaging (6)
File Sharing
Allows users to send and open various file types. 223 reviewers of Missive have provided feedback on this feature.
Notifications
As reported in 227 Missive reviews. Notifies users when they have been contacted or tagged.
Search
Based on 229 Missive reviews. Message content search capability.
Mobile Application
Software can be accessed through a downloadable mobile application. This feature was mentioned in 221 Missive reviews.
Web Application
As reported in 223 Missive reviews. Software can be accessed through a downloadable desktop app or a cloud-based site.
Integrations
Application integrates with other outside software. 216 reviewers of Missive have provided feedback on this feature.
Design (5)
Communications Strategy Development
Allows planning and deployment of an overall communications strategy. 264 reviewers of Missive have provided feedback on this feature.
Create Content
Based on 255 Missive reviews. Includes or integrates with content creation apps.
Personalization
Outbound communications are segmented and personalized. 266 reviewers of Missive have provided feedback on this feature.
Inbound Identification
As reported in 267 Missive reviews. Inbound contacts are identified and handled based on history.
Regulatory Compliance
As reported in 254 Missive reviews. Software verifies compliance with GDPR, CAN-SPAM, and other legal requirements.
Productivity Tools (7)
Notes
Based on 466 Missive reviews. Allows users to leave notes or comments on emails or relevant cases.
Internal Discussion
Provides a dedicated space or a thread feature that allows for long-form discussion. 468 reviewers of Missive have provided feedback on this feature.
Assignments and Tasks
Offer in-application assignment and task tracking functionality. This feature was mentioned in 462 Missive reviews.
Workflows
Allows users to create and follow predetermined workflows attached to actions. 454 reviewers of Missive have provided feedback on this feature.
Templates
Allows users to create canned answers or templates for email responses. This feature was mentioned in 463 Missive reviews.
Integrations
Integrates without outside software to provide additional functionality or pull information. This feature was mentioned in 447 Missive reviews.
Tagging System
Based on 460 Missive reviews. Provides a tagging system to allow users to sort emails by relevant subject.
Analytics (3)
Trends
Based on 414 Missive reviews. Analyzes trends in email content and resolution.
Performance Tracking
Based on 412 Missive reviews. Tracks performance and productivity of users inside the application.
Email Tracking
Tracks email analytics like emails opened, how long the email was opened for, etc. This feature was mentioned in 417 Missive reviews.
Inbox Tools (4)
Unified Inbox
As reported in 435 Missive reviews. Consolidates multiple email accounts into one viewable platform.
Filters
As reported in 429 Missive reviews. Allows users to filter their emails by sender, date received, opened, etc.
Reminders
Based on 423 Missive reviews. Gives users reminders to send or reply to emails.
Notifications
Provides notifications when users receive new emails. 427 reviewers of Missive have provided feedback on this feature.
Coordination Tools (3)
Calendar
As reported in 412 Missive reviews. Provides a native calendar.
Contacts
As reported in 414 Missive reviews. Provides a native contact book.
Task Management
As reported in 414 Missive reviews. Offers built-in task creation and assignment functionality.
Software Options (2)
Desktop Application
Based on 418 Missive reviews. Software available as a downloadable desktop application.
Mobile Application
Software available as a mobile application. 419 reviewers of Missive have provided feedback on this feature.
Sorting & Filtering (4)
Attachment Search
Enables users to search for specific email attachments. 194 reviewers of Missive have provided feedback on this feature.
Tags
Allows users to create and assign custom tags to emails. 195 reviewers of Missive have provided feedback on this feature.
AI Sorting
Based on 176 Missive reviews. Automatically sorts mail into untuitive categories and/or folders.
Predefined Rules
Allows users to set up predefined rules to automatically sort incoming mail. This feature was mentioned in 186 Missive reviews.
Integrations (3)
Microsoft Outlook Integration
As reported in 159 Missive reviews. This software integrates with Microsoft Outlook.
Gmail Integration
This software integrates with Gmail. This feature was mentioned in 182 Missive reviews.
Apple Calendar Integration
This software integrates with Apple Calendar. This feature was mentioned in 153 Missive reviews.
Time Management (3)
Unified Inbox
Provide a unified inbox to manage multiple accounts at once. 183 reviewers of Missive have provided feedback on this feature.
Email Automation
Provide the ability to automatically send recurring emails. 171 reviewers of Missive have provided feedback on this feature.
Snooze
As reported in 179 Missive reviews. Provide a feature to snooze, or defer, non-urgent emails.
Generative AI (9)
AI Text Generation
Based on 166 Missive reviews. Allows users to generate text based on a text prompt.
AI Text-to-Speech
As reported in 155 Missive reviews. Simulates human-like speech from text inputs.
AI Text Summarization
Condenses long documents or text into a brief summary. 160 reviewers of Missive have provided feedback on this feature.
AI Text Generation
Based on 121 Missive reviews. Allows users to generate text based on a text prompt.
AI Text Summarization
Based on 120 Missive reviews. Condenses long documents or text into a brief summary.
AI Text Generation
Allows users to generate text based on a text prompt. 93 reviewers of Missive have provided feedback on this feature.
AI Text Summarization
Condenses long documents or text into a brief summary. This feature was mentioned in 90 Missive reviews.
AI Text Generation
Allows users to generate text based on a text prompt. This feature was mentioned in 240 Missive reviews.
AI Text Summarization
Condenses long documents or text into a brief summary. 237 reviewers of Missive have provided feedback on this feature.
Generative AI - Business Instant Messaging (1)
Text Summarization
Condenses long documents or text into a brief summary. 97 reviewers of Missive have provided feedback on this feature.
AI - Business Instant Messaging (4)
AI Powered Search
Based on 96 Missive reviews. Improves search functionality by prioritizing search results based on a user's previous interactions and relevance, enabling users to find messages, files, and people without the need for exact search terms.
Smart Notifications
Prioritizes user notifications by suggesting channels, people, and messages relevant to a user's work. 94 reviewers of Missive have provided feedback on this feature.
AI Powered Language Translation
Uses AI-powered language translation tools to translate messages in real-time. This feature was mentioned in 93 Missive reviews.
Content Generation
Based on 94 Missive reviews. Creates, assists, or automates the generation of text-based content within the platform.
Agentic AI - Business Instant Messaging (2)
Cross-system Integration
Works across multiple software systems or databases This feature was mentioned in 40 Missive reviews.
Natural Language Interaction
As reported in 41 Missive reviews. Engages in human-like conversation for task delegation
Agentic AI - Shared Inbox (2)
Autonomous Task Execution
Capability to perform complex tasks without constant human input This feature was mentioned in 141 Missive reviews.
Decision Making
As reported in 140 Missive reviews. Makes informed choices based on available data and objectives
Email Client - Agentic AI (2)
Autonomous Task Execution
Based on 85 Missive reviews. Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases This feature was mentioned in 90 Missive reviews.
Agentic AI - Email Management (2)
Autonomous Task Execution
Based on 75 Missive reviews. Capability to perform complex tasks without constant human input
Cross-system Integration
Based on 75 Missive reviews. Works across multiple software systems or databases





