Missive Features

Enables a popup chat window on company websites to encourage interaction between website visitors and designated company representatives.

Delivers notifications to both sides of the conversation.

Archives conversations in a separate location for later reference.

Enables employees to denote potential customers.

Provides a central location for help requests, helping employees respond sooner.

Allows for the creation of profiles for contacts and customers.

Allows administrators to create templated responses to frequently asked questions.

Ability to connect agents with customers through Live Chat.

Connects employees with customers through a social media solution.

Ability to connect agents with customers through email.

Connects employees with customers through a calling solution.

Ability to connect agents with customers through text message solution.

Software incorporates multiple digital communications channels.

Allows incorporation of inbound contacts from non-marketing channels.

Allows users to send and open various file types.

Notifies users when they have been contacted or tagged.

Message content search capability.

Software can be accessed through a downloadable mobile application.

Software can be accessed through a downloadable desktop app or a cloud-based site.

Application integrates with other outside software.

Allows planning and deployment of an overall communications strategy.

Includes or integrates with content creation apps.

Outbound communications are segmented and personalized.

Inbound contacts are identified and handled based on history.

Software verifies compliance with GDPR, CAN-SPAM, and other legal requirements.

Allows users to leave notes or comments on emails or relevant cases.

Provides a dedicated space or a thread feature that allows for long-form discussion.

Offer in-application assignment and task tracking functionality.

Allows users to create and follow predetermined workflows attached to actions.

Allows users to create canned answers or templates for email responses.

Integrates without outside software to provide additional functionality or pull information.

Provides a tagging system to allow users to sort emails by relevant subject.

Analyzes trends in email content and resolution.

Tracks performance and productivity of users inside the application.

Tracks email analytics like emails opened, how long the email was opened for, etc.

Consolidates multiple email accounts into one viewable platform.

Allows users to filter their emails by sender, date received, opened, etc.

Gives users reminders to send or reply to emails.

Provides notifications when users receive new emails.

Provides a native calendar.

Provides a native contact book.

Offers built-in task creation and assignment functionality.

Software available as a downloadable desktop application.

Software available as a mobile application.

Enables users to search for specific email attachments.

Allows users to create and assign custom tags to emails.

Automatically sorts mail into untuitive categories and/or folders.

Allows users to set up predefined rules to automatically sort incoming mail.

This software integrates with Microsoft Outlook.

This software integrates with Gmail.

This software integrates with Apple Calendar.

Provide a unified inbox to manage multiple accounts at once.

Provide the ability to automatically send recurring emails.

Provide a feature to snooze, or defer, non-urgent emails.

Allows users to generate text based on a text prompt.

Simulates human-like speech from text inputs.

Condenses long documents or text into a brief summary.

Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary.

Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary.

Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary.

Condenses long documents or text into a brief summary.

Improves search functionality by prioritizing search results based on a user's previous interactions and relevance, enabling users to find messages, files, and people without the need for exact search terms.

Prioritizes user notifications by suggesting channels, people, and messages relevant to a user's work.

Uses AI-powered language translation tools to translate messages in real-time.

Creates, assists, or automates the generation of text-based content within the platform.

Works across multiple software systems or databases

Engages in human-like conversation for task delegation

Capability to perform complex tasks without constant human input

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases