---
title: Missive Reviews
meta_title: 'Missive Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 854 reviews by the users' company size, role or industry
  to find out how Missive works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 854
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Collaboration & Productivity
  url: https://www.g2.com/categories/collaboration-productivity
---


# Missive Reviews
**Vendor:** Missive  
**Category:** [Shared Inbox Software](https://www.g2.com/categories/shared-inbox)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 854
## About Missive
Are you double sending emails? Not knowing who's responding to what, or whether they've responded at all? What if your business could manage all your email accounts, including its shared inboxes like support@, sales@, info@, and accounting@, along with SMS, WhatsApp, Messenger, and Instagram—all in one place? Missive is inbox collaboration for teams that run on email—eliminating chaos and ensuring everyone is aligned. Our powerful tool simplifies collaboration and boosts productivity, breaking down silos between your business's internal and external communications. We help your team work together effortlessly. Used by over 4500 businesses, including accounting firms, logistics companies, travel agencies, and start up tech companies. -- Key features • Teams Inbox: Centralize all your communication channels into shared inboxes for efficient management across your different teams. • Internal Team Chat: Facilitate real-time collaboration and discussions within your team, directly alongside your external communications. • Automated Workflows: Create customizable rules to automate repetitive tasks and use AI to get even more efficiency. Popular use cases include auto-categorization of emails, auto-follow-up emails, automatic forwarding of receipts, and out-of-office auto-responses. • Canned responses: Save time with pre-written replies to customer inquiries, sales pitches, or to include that PDF you always need to attach when signing up a new client • Integrations: Enhance your workflow with integrations to popular tools like OpenAI, ClickUp, Asana, GitHub, HubSpot, Zapier, and many more.



## Missive Pros & Cons
**What users like:**

- Users love the **seamless team collaboration** in Missive, enhancing communication and streamlining workflow with shared inbox features. (343 reviews)
- Users value the **enhanced communication** features of Missive, promoting collaboration and efficiency within teams. (306 reviews)
- Users find Missive's **ease of use** enhances collaboration and simplifies inbox management, boosting overall productivity. (269 reviews)
- Users love the **seamless integration and collaborative features** of Missive, enhancing teamwork and productivity in email management. (219 reviews)
- Users value the **collaborative features** of Missive, enhancing teamwork and improving email organization effortlessly. (166 reviews)
- Users appreciate the **seamless communication** capabilities of Missive, enhancing team collaboration and productivity effortlessly. (164 reviews)
- Users value the **fantastic customer support** of Missive, enhancing team coordination and email efficacy. (159 reviews)
- Collaboration Efficiency (146 reviews)
- Helpful (140 reviews)
- Efficiency (127 reviews)

**What users dislike:**

- Users find **missing features** such as offline support, labeling improvements, and enhanced search functionality to be limitations. (123 reviews)
- Users find the **learning curve challenging** at first, requiring effort to understand and utilize all features effectively. (95 reviews)
- Users find the **search functionality lacking** for locating older messages, despite some recent improvements noted. (90 reviews)
- Users find the **search functionality lacking** , making it difficult to locate previous messages and labels efficiently. (72 reviews)
- Users find the **steep learning curve** challenging, often needing assistance to navigate Missive's powerful features. (64 reviews)
- Email Issues (56 reviews)
- Poor Search Functionality (55 reviews)
- Email Management (53 reviews)
- Not Intuitive (52 reviews)
- Inadequate Search Functionality (45 reviews)

## Missive Reviews
  ### 1. Good Idea, Not an Intuitive Execution

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 07, 2025

**What do you like best about Missive?**

It is actually a useful tool. I think of it as a mix of Asana and Gmail. Probably the best feature it has is the fact that I can tag my colleagues on a thread to bring it to their attention and leave any comments on it that only we can see. That is a huge plus. No need for forwarding or formal emails to introduce topics just simple tagging.

**What do you dislike about Missive?**

I really dislike the UI and practical functionality of the app. It is not intuitive at all, and that is the biggest thing dragging the product down! When I use a product, I don't want to need to invest hours upon hours of time learning how it actually works and how I can take advantage of its full features and functionality. But sadly, Missive has a cluttered UI with too many elements and layers to it that makes even the simplest of tasks unpleasant to carry out. Often, it feels easier to just use email for simple thing, it is straight to the point and there are no question marks. In Missive however, it's confusing, sometimes slow, and just not clear really overall. Ease of use needs improvement!

**What problems is Missive solving and how is that benefiting you?**

The problem of getting my colleague up to speed on client communication, or them taking over the communication for me. That solves the issue of forwarding a whole email chain, starting from scratch, and being able to keep track of all the clients and tasks.


## Missive Discussions
  - [What does Missive do?](https://www.g2.com/discussions/what-does-missive-do) - 1 comment
  - [Is Front app good?](https://www.g2.com/discussions/is-front-app-good) - 1 comment
  - [What is Missive app?](https://www.g2.com/discussions/what-is-missive-app) - 1 comment
  - [How do you use missive?](https://www.g2.com/discussions/how-do-you-use-missive) - 1 comment

- [View Missive pricing details and edition comparison](https://www.g2.com/products/missive/reviews?filters%5Bnps_score%5D%5B%5D=2&section=pricing&secure%5Bexpires_at%5D=2026-08-12+21%3A56%3A30+-0500&secure%5Bsession_id%5D=9c1aa2da-929e-48b8-90b2-39f8f3bf0278&secure%5Btoken%5D=e496df525c414179b3dd72c81f3a6215c005c47a380ffd6d9f183856f1b7f2a5&format=llm_user)
## Missive Integrations
  - [Aircall](https://www.g2.com/products/aircall/reviews)
  - [Airtable](https://www.g2.com/products/airtable/reviews)
  - [Apple iOS](https://www.g2.com/products/apple-ios/reviews)
  - [Asana](https://www.g2.com/products/asana/reviews)
  - [Bubble](https://www.g2.com/products/bubble/reviews)
  - [Calendar](https://www.g2.com/products/calendar/reviews)
  - [Chargebee](https://www.g2.com/products/chargebee/reviews)
  - [ChatGPT](https://www.g2.com/products/chatgpt/reviews)
  - [ChatGPT Plugin](https://www.g2.com/products/chatgpt-plugin/reviews)
  - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews)
  - [ClickUp](https://www.g2.com/products/clickup/reviews)
  - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews)
  - [Dropbox](https://www.g2.com/products/dropbox/reviews)
  - [Dubsado](https://www.g2.com/products/dubsado/reviews)
  - [Facebook](https://www.g2.com/products/facebook/reviews)
  - [GIF Studios](https://www.g2.com/products/gif-studios/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [GPT Workspace](https://www.g2.com/products/qualtir-gpt-workspace/reviews)
  - [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [Missive](https://www.g2.com/products/missive/reviews)
  - [monday CRM](https://www.g2.com/products/monday-crm/reviews)
  - [n8n](https://www.g2.com/products/n8n/reviews)
  - [Notion](https://www.g2.com/products/notion/reviews)
  - [Openai](https://www.g2.com/products/openai/reviews)
  - [OpenAI Whisper](https://www.g2.com/products/openai-whisper/reviews)
  - [Ortto](https://www.g2.com/products/ortto/reviews)
  - [Pipedrive](https://www.g2.com/products/pipedrive/reviews)
  - [Pipedrive CRM for Sales for G Suite](https://www.g2.com/products/pipedrive-crm-for-sales-for-g-suite/reviews)
  - [Shopify](https://www.g2.com/products/shopify/reviews)
  - [Softr](https://www.g2.com/products/softr/reviews)
  - [Todoist](https://www.g2.com/products/todoist/reviews)
  - [Trello](https://www.g2.com/products/trello/reviews)
  - [Twilio](https://www.g2.com/products/twilio/reviews)
  - [WApp Chat](https://www.g2.com/products/wapp-chat/reviews)
  - [WhatsApp Business Platform](https://www.g2.com/products/whatsapp-business-platform/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)
  - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews)

## Missive Features
**Additional Functionality**
- Third-Party Integrations
- To-Do List
- @mentions
- Single Sign On
- File Management
- Activity Dashboard
- Drag & Drop
- Alerts/Notifications
- Prioritization
- Access Controls/Permissions
- Screen Sharing
- Content Management
- Brainstorming
- AI Copilot
- File Transfer
- Calendar Management
- Status Tracking
- Real-Time Notifications
- Version Control
- Task Management
- Activity Tracking
- Real Time Editing
- Communication Management
- Chat/Messaging
- Tagging
- Generative AI
- Assignment Management
- Task Scheduling
- Project Management
- Collaboration Tools
- Workflow Management
- Secure Data Storage
- File Sharing
- Document Storage
- Task Progress Tracking
- Discussions/Forums
- Commenting/Notes
- Reporting & Statistics
- Contact Management
- Video Conferencing
- Progress Tracking
- Mobile Access
- API
- Document Management
- Customizable Branding

**Business Instant Messaging**
- File Sharing
- Notifications
- Search
- Screen Sharing
- Alerts/Notifications

**Channels**
- Multi-Channel Coverage
- Open Listening

**Productivity Tools**
- Notes
- Internal Discussion
- Assignments and Tasks
- Workflows
- Templates
- Integrations
- Tagging System

**Inbox Tools**
- Unified Inbox
- Filters
- Reminders
- Notifications

**Sorting & Filtering**
- Attachment Search
- Tags
- AI Sorting
- Predefined Rules

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Communication**
- Pop-up Chat
- Notifications
- Real-Time Notifications
- Real-time Consumer-facing Chat

**Process**
- Macros

**Business Instant Messaging **
- Two-Way Audio & Video
- Conferencing

**Design**
- Communications Strategy Development
- Create Content
- Personalization
- Inbound Identification
- Regulatory Compliance
- Batch Communications
- Multi-Channel Communication
- On-Demand Communications
- Interactive Content

**Analytics**
- Trends
- Performance Tracking
- Email Tracking

**Coordination Tools**
- Calendar
- Contacts
- Task Management

**Integrations**
- Microsoft Outlook Integration
- Gmail Integration
- Apple Calendar Integration
- Social Media Integration
- Third-Party Integrations

** Internal Use**
- Conversation Archiving
- Lead Development
- Team Inbox 
- Customer Profiles

**Channels**
- Email
- Social
- Live Chat
- Phone
- Text

**Business Instant Messaging**
- Mobile Application
- Web Application
- Third-Party Integrations
- Active Directory Integration

**Software Options**
- Desktop Application
- Mobile Application

**Time Management**
- Unified Inbox
- Email Automation
- Snooze

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Agentic AI - Shared Inbox**
- Autonomous Task Execution
- Decision Making

**Additional Functionality**
- Real-Time Analytics
- Email Management
- API
- Single Sign On
- Search/Filter
- Collaboration Tools
- Third-Party Integrations
- Activity Dashboard
- Canned Responses
- Surveys & Feedback
- Reporting/Analytics
- Transfers/Routing
- Geotargeting
- Interaction Tracking
- CRM
- Transcripts/Chat History
- Document Storage
- Screen Sharing
- Contact Management
- Autoresponders
- Multi-Channel Communication
- Mobile Access
- AI Copilot
- Offline Form
- Real-Time Monitoring
- Support Ticket Management
- File Sharing

**Additional Functionality**
- Chat/Messaging
- Customer Database
- Customizable Branding
- Call Recording
- Autoresponders
- IVR
- Email Management
- Template Management
- SMS Messaging
- Surveys & Feedback
- Content Management
- Knowledge Base Management
- Compliance Management
- Multi-Language
- Interaction Tracking
- Third-Party Integrations
- Social Media Integration
- Workflow Management
- Customer History
- Activity Dashboard
- AI Copilot
- Video Support
- CRM
- Inbox Management
- API
- Alerts/Notifications
- Feedback Management
- Reporting & Statistics
- Collaboration Tools
- Activity Tracking

**Generative AI**
- AI Text Generation
- AI Text-to-Speech
- AI Text Summarization
- Generative AI

**Generative AI - Business Instant Messaging**
- Text Summarization

**Email Client - Agentic AI**
- Autonomous Task Execution
- Cross-system Integration

**AI - Business Instant Messaging**
- AI Powered Search
- Smart Notifications
- AI Powered Language Translation
- Content Generation
- Generative AI

**Agentic AI - Email Management**
- Autonomous Task Execution
- Cross-system Integration

**Additional Functionality**
- Whitelisting/Blacklisting
- Customizable Fields
- Signature Management
- Shared Inboxes
- Email Distribution
- Prioritization
- Customizable Forms
- AI Copilot
- Mobile App
- Routing
- Activity Dashboard
- Collaboration Tools
- Inbox Management
- Queue Management
- Drag & Drop
- Contact Management
- Email Marketing
- Data Recovery
- Archiving & Retention
- Real-Time Monitoring
- Autoresponders
- Multiple User Accounts
- API
- Real-Time Analytics
- Customer Segmentation
- Search/Filter
- Support Ticket Management
- Canned Responses
- Workflow Management
- Reporting/Analytics
- Chat/Messaging
- Response Management
- Email Templates
- Email Monitoring
- Campaign Management
- Email Tracking
- Access Controls/Permissions
- Spam Blocker
- Alerts/Notifications
- Customizable Templates
- Real-Time Reporting
- Tagging
- Campaign Analytics
- Workflow Automation

**Agentic AI - Business Instant Messaging**
- Cross-system Integration
- Natural Language Interaction
- Multi-Language

**Additional Functionality**
- Group Messaging
- Bulk Send
- Meeting Management
- Mobile Access
- Rich Text Editor
- Role-Based Permissions
- Discussions/Forums
- Transcripts/Chat History
- Contact Management
- User Management
- Message Recall
- Canned Responses
- Document Storage
- Collaboration Tools
- Activity Dashboard
- Reporting & Statistics
- Multi-Channel Communication
- Workflow Configuration
- Single Sign On
- Access Controls/Permissions
- Task Management
- Reminders
- Read Receipts
- @mentions
- API
- AI Copilot
- Real-Time Chat
- SSL Security
- Data Import/Export
- Email Management
- Search/Filter
- Secure Data Storage
- Activity Tracking
- Broadcast Messaging
- Customizable Branding
- Drag & Drop
- Commenting/Notes
- Employee Database
- One-to-One Messaging
- Event Calendar
- Tagging
- Customizable Templates
- Real-Time Updates
- Employee Photos
- Mobile Alerts
- Engagement Tracking
- Blogs

## Top Missive Alternatives
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