# Best VoIP Providers - Page 12 *By [Neeraja Prakash](https://research.g2.com/insights/author/neeraja-prakash)* Voice over Internet Protocol (VoIP) software transmits phone calls over an IP network without relying on traditional telephone infrastructure, functioning as a modern alternative to private branch exchange (PBX) systems. It helps organizations cut communication costs, support remote work, and maintain secure calling capabilities. ### Core Capabilities of Voice over Internet Protocol (VoIP) Software To qualify for inclusion in the VoIP category, a product must: - Provide VoIP PBX systems for businesses or offer a VoIP softphone application - Include features that help manage incoming calls, such as call forwarding, call transferring, and routing - Enable real-time network monitoring via dashboards - Offer integration compatibility with communication and CRM platforms ### Common use cases for Voice over Internet Protocol (VoIP) Software VoIP software supports scalable, reliable communication for internal collaboration and customer-facing interactions. It also benefits teams using related tools such as [video conferencing software](https://www.g2.com/categories/video-conferencing), [UCaaS platforms](https://www.g2.com/categories/ucaas-platforms), [contact center software](https://www.g2.com/categories/contact-center), and [CRM systems](https://www.g2.com/categories/crm). ### How Voice over Internet Protocol (VoIP) Software Differs from Other Tools VoIP differs from traditional PBX by replacing legacy on-premises telephony systems with IP-based calling, reducing infrastructure and maintenance costs while improving flexibility for remote and hybrid teams. Compared with broader UCaaS platforms, VoIP primarily focuses on voice calling, softphones, and SIP-based PBX functionality, though VoIP is typically a core component of most UCaaS offerings. ### Insights from G2 on Voice over Internet Protocol (VoIP) Software Based on category trends on G2, VoIP's reliability, cost savings, ease of remote access, and the convenience of softphone options that replace or supplement physical desk phones. ## Top VoIP Providers at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [RingEX](https://www.g2.com/products/ringex/reviews) | 4.2/5.0 (1,364 reviews) | Unified calling, texting, and team communication | "[Seamless Communication, Unifies Our Workflow](https://www.g2.com/survey_responses/ringex-review-12983792)" | | 2 | [Nextiva](https://www.g2.com/products/nextiva/reviews) | 4.5/5.0 (3,541 reviews) | Managed business phone setup with support | "[User-Friendly Phone Service Provider For Small Business](https://www.g2.com/survey_responses/nextiva-review-12747800)" | | 3 | [Zoom Phone](https://www.g2.com/products/zoom-zoom-phone/reviews) | 4.6/5.0 (2,630 reviews) | Cloud calling inside the Zoom workflow | "[Seamless Integration, Reliable Cloud Phone Solution](https://www.g2.com/survey_responses/zoom-phone-review-12110885)" | | 4 | [Quo](https://www.g2.com/products/quo-quo/reviews) | 4.7/5.0 (3,360 reviews) | Shared calls, texts, and summaries | "[Simple, Modern UI and a Standout AI Auto-Responder](https://www.g2.com/survey_responses/quo-review-12904103)" | | 5 | [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) | 4.4/5.0 (4,026 reviews) | AI-assisted calls with transcripts and CRM context | "[Portable, Phone-Mirroring, Connected](https://www.g2.com/survey_responses/dialpad-connect-review-7418441)" | | 6 | [Webex Calling](https://www.g2.com/products/webex-calling/reviews) | 4.5/5.0 (614 reviews) | Stable calling inside the Webex ecosystem | "[Webex Calling Makes Switching Between Calls Effortless](https://www.g2.com/survey_responses/webex-calling-review-12721066)" | | 7 | [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) | 4.2/5.0 (17,655 reviews) | Meetings, calls, and collaboration in one suite | "[All Your Collaboration Tools United with Brilliant AI Audio and Ironclad Security](https://www.g2.com/survey_responses/webex-suite-review-13050555)" | | 8 | [8x8 Work](https://www.g2.com/products/8x8-work/reviews) | 4.2/5.0 (893 reviews) | Cloud telephony with SMS and Teams support | "[Feature-Rich Phone System with Great Ring Groups & Analytics](https://www.g2.com/survey_responses/8x8-work-review-13060988)" | | 9 | [Aircall](https://www.g2.com/products/aircall/reviews) | 4.4/5.0 (1,570 reviews) | Sales and support call management | "[Aircall: Powerful Cloud Phone System with Excellent Support](https://www.g2.com/survey_responses/aircall-review-13051826)" | | 10 | [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) | 4.4/5.0 (1,800 reviews) | — | "[CloudTalk’s Analytics, Seamless Pipedrive Integration, and Smart Local Area Code Dialing](https://www.g2.com/survey_responses/cloudtalk-review-12856744)" | ## How Many VoIP Providers Products Does G2 Track? **Total Products under this Category:** 425 ### Category Stats (Jul 2026) - **Average Rating**: 4.37/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: Phone2 (+9.09%) - Among all products in this category, Phone2 recorded the largest rating increase compared to last month *Last updated: July 06, 2026* ## How Does G2 Rank VoIP Providers Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 61,000+ Authentic Reviews - 425+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which VoIP Providers Is Best for Your Use Case? - **Leader:** [RingEX](https://www.g2.com/products/ringex/reviews) - **Highest Performer:** [NUACOM](https://www.g2.com/products/nuacom/reviews) - **Easiest to Use:** [Crexendo](https://www.g2.com/products/crexendo/reviews) - **Top Trending:** [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) - **Best Free Software:** [Nextiva](https://www.g2.com/products/nextiva/reviews) --- **Sponsored** ### Ultatel Ultatel is an intelligent cloud communications platform that brings AI into everyday business conversations across calling, meetings, messaging, and customer interactions. With 50+ advanced features, Ultatel brings all your business communications into one powerful platform built to support organizations at scale. From AI meeting assistant tools that automatically capture summaries and action items, to Intelligent Voice AI Agents that help automate repetitive workflows, Ultatel is designed to help teams communicate more efficiently and stay focused on what matters most. With integrated calling, collaboration, Microsoft Teams connectivity, CRM integrations, and 24/7 live support, Ultatel delivers a modern communications experience built for growing businesses. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=118&secure%5Bchosen_at%5D=2026-07-06T20%3A01%3A33Z&secure%5Bdisplayable_resource_id%5D=118&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=118&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1206636&secure%5Bresource_id%5D=118&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fvoip-providers%3Fpage%3D2&secure%5Btoken%5D=bfe49ae3796aedd1c0bb985f2b347b921528cb8ee5fa94dce870abb6c1c79eeb&secure%5Burl%5D=https%3A%2F%2Fwww.ultatel.com%2Fcloud-based-phone-system%2F%3Futm_source%3DG2&secure%5Burl_type%5D=custom_url) --- ## What Are the Top-Rated VoIP Providers Products in 2026? ### 1. [Ajoxi](https://www.g2.com/products/ajoxi/reviews) AJOXI, the ultimate solution for remote contact centers. With AJoXI, businesses can seamlessly manage their contact center operations from anywhere in the world. Experience the power of virtual connectivity as AJoXI enables remote agents to handle customer interactions with efficiency and professionalism. With advanced features and a user-friendly interface, AJoXI ensures smooth collaboration, real-time monitoring, and exceptional customer service. Embrace the flexibility and convenience of a remote contact center with AJoXI, revolutionizing the way businesses engage with their customers. **Who Is the Company Behind Ajoxi?** - **Seller:** [Ajoxi](https://www.g2.com/sellers/ajoxi) - **HQ Location:** Az Zahrah Dist, Al Madinah - **LinkedIn® Page:** https://www.linkedin.com/company/ajoxi (20 employees on LinkedIn®) ### 2. [AllCloudIP](https://www.g2.com/products/allcloudip/reviews) AllCloud IP offers businesses a full suite of enterprise voice and data applications without the enterprise cost. With over 12 years of voice and data cloud experience and a hands-on approach AllCloud IP customers can rest assured the vital components of their business will continue to run no matter what the world throws at them. With the world of technology ever changing AllCloud IP understands that there is no one size fits all, with that AllCloud IP prides itself with having access to a long list of carriers and partners to ensure the end user is getting the best possible service at the best possible price as well as having one point of contact to bring it all together. With our approach customers can take full advantage of their private cloud to bring out the best of their products and people weather its business continuity for uptime or unified communications such as VOIP or messaging to bring everyone together and everything in between to collaborate. AllCloud IP stands above the rest with ability to remain fluid in a moving world. **Who Is the Company Behind AllCloudIP?** - **Seller:** [AllCloud IP](https://www.g2.com/sellers/allcloud-ip) - **HQ Location:** Indianapolis, US - **LinkedIn® Page:** https://www.linkedin.com/company/49141997 (3 employees on LinkedIn®) ### 3. [Alltel SmartConnect](https://www.g2.com/products/alltel-smartconnect/reviews) Alltel Australia empowers businesses with telecommunications technology designed to help them thrive amid a changing communication environment. Our solutions support SMEs and enterprises across multiple industries with a focus on seamless collaborations and flexible connections. **Who Is the Company Behind Alltel SmartConnect?** - **Seller:** [Alltel](https://www.g2.com/sellers/alltel) - **Year Founded:** 2007 - **HQ Location:** Wheelers Hill, AU - **LinkedIn® Page:** https://www.linkedin.com/company/alltel-pty-ltd (35 employees on LinkedIn®) ### 4. [AOneVoIP VoIP Provider](https://www.g2.com/products/aonevoip-voip-provider/reviews) AOneVoIP helps to optimize manual and autogenerated calls: while cost reduces, customer loyalty rises. With VoIP solution you can stay in touch with your audience 24/7 from any part of the world. **Who Is the Company Behind AOneVoIP VoIP Provider?** - **Seller:** [AOneVoIP](https://www.g2.com/sellers/aonevoip) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 5. [banter](https://www.g2.com/products/banter/reviews) banter’s cloud communication suite offers talk, text, and fax tools for businesses. Our products can be accessed on any device, allowing users to easily communicate using their desktop browser, desk phone, or smartphone. We also provide complete customization, developing solutions that meet unique needs and fit existing workflows. **Who Is the Company Behind banter?** - **Seller:** [banter.io](https://www.g2.com/sellers/banter-io) - **Year Founded:** 2019 - **HQ Location:** Irving, US - **LinkedIn® Page:** https://www.linkedin.com/company/banter-io (7 employees on LinkedIn®) ### 6. [Banx VoIP](https://www.g2.com/products/banx-voip/reviews) Banx VoIP offers a comprehensive Voice over Internet Protocol service designed to replace traditional landline systems, enabling businesses to make and receive calls over high-speed internet connections. This transition not only reduces costs associated with conventional phone systems but also introduces a suite of advanced features that enhance communication efficiency and flexibility. Banx supports the 2talk platform, ensuring reliability and stability comparable to major telecom providers. Additionally, Banx specializes in the deployment of 3CX and Yeastar Cloud PBX systems, providing scalable and secure solutions tailored to diverse business needs. , [banx.net.nz] Key Features and Functionality: - Advanced Call Routing and Interactive Voice Response : Direct incoming calls to appropriate departments or individuals using customizable menus, improving customer experience and operational efficiency. - Voicemail and Call Recording: Access voicemails for each phone line and utilize call recording for accountability, quality assurance, and training purposes. - Call Redirection and Advanced Routing: Easily reroute calls to voicemail or emergency numbers during holidays or after hours, ensuring continuous business operations. - Multiple Direct-Dial Numbers: Assign up to five direct-dial numbers in the basic plan, allowing employees to have individual extensions for direct customer contact. - Softphone Integration: Replace traditional desk phones with softphone applications on PCs or smartphones, enabling call management from any location and supporting remote work environments. - Unified Communications: Beyond voice calls, Banx VoIP supports audio and video calls, real-time team availability status, video meetings with chat and screen sharing, and instant messaging with file sharing capabilities. - Security and Backup: Features include automatic detection and blacklisting of SIP attack tools, global IP blacklist updates, encrypted traffic via the 3CX Tunnel, and automatic failover for instant backup. Primary Value and Solutions Provided: Banx VoIP addresses the limitations of traditional telephony by offering a cost-effective, feature-rich communication solution that leverages existing internet infrastructure. Businesses benefit from reduced operational costs, enhanced call management capabilities, and the flexibility to support remote work setups. The integration of advanced PBX systems like 3CX and Yeastar Cloud ensures scalability and security, catering to the evolving needs of modern enterprises. By adopting Banx VoIP, organizations can streamline their communication processes, improve customer interactions, and adapt to dynamic business environments with ease. , [banx.net.nz] **Who Is the Company Behind Banx VoIP?** - **Seller:** [Banxware](https://www.g2.com/sellers/banxware) - **Year Founded:** 2020 - **HQ Location:** Berlin, DE - **LinkedIn® Page:** https://www.linkedin.com/company/banxware/ (60 employees on LinkedIn®) ### 7. [Bitcall](https://www.g2.com/products/bitcall/reviews) Bitcall is an all-in-one telecom platform for businesses and resellers, built to make global communications simple, scalable, and reliable. We provide high-quality international voice services (SIP trunking, CLI/NCLI, call termination and routing), alongside eSIM, OTP/verification numbers, SMS, and DIDs—all managed from a modern self-service panel. With global coverage, competitive rates, smart traffic management, and 24/7 support, Bitcall helps teams, call centers, and telecom entrepreneurs launch, operate, and grow their communications stack in one place. **Who Is the Company Behind Bitcall?** - **Seller:** [Bitcall](https://www.g2.com/sellers/bitcall) - **HQ Location:** london, GB - **LinkedIn® Page:** https://www.linkedin.com/company/bitcall-io/ (6 employees on LinkedIn®) ### 8. [BluIP Cloud UC](https://www.g2.com/products/bluip-cloud-uc/reviews) Unified Communications as a Service (UCaaS) Delivering enterprise-grade voice, video, messaging, and collaboration Cloud Telephony Products We offer a comprehensive suite of services including Cloud PBX, a feature-rich virtual phone system, SIP Trunking for seamless integration with your existing infrastructure, and direct PSTN calling for both Microsoft Teams and Webex. This powerful combination empowers your teams to collaborate and connect effortlessly, regardless of location or platform. Cloud PBX Enhanced SIP Trunking BluIP Connect with Webex Microsoft Operator Connect Enhanced Cloud Calling for Microsoft Teams WebRTC Console **Who Is the Company Behind BluIP Cloud UC?** - **Seller:** [BluIP](https://www.g2.com/sellers/bluip) - **Year Founded:** 2011 - **HQ Location:** Las Vegas, US - **Twitter:** @BluIPinc (556 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/bluip/ (78 employees on LinkedIn®) ### 9. [Business Phone Systems (VoIP)](https://www.g2.com/products/business-phone-systems-voip/reviews) OFFICErING was created in 2017 after the merging of these two giants of the Industry. The combination assembled the most advanced telecommunication hardware, software, expert and client service within one company. **Who Is the Company Behind Business Phone Systems (VoIP)?** - **Seller:** [OFFICErING](https://www.g2.com/sellers/officering) - **Year Founded:** 2013 - **HQ Location:** Houston, US - **LinkedIn® Page:** https://www.linkedin.com/company/officering (13 employees on LinkedIn®) ### 10. [BVoIP](https://www.g2.com/products/bvoip/reviews) bvoip (www.bvoip.com) helps IT and Managed Service Providers attack voice and unified communications worldwide. Having come out of the MSP space, bvoip designed its program to not only automate how MSP’s interact with their existing systems and tools but to also assist MSP’s with an offering to standardize their Unified Communications offering to their customers. bvoip is currently available in North America, Europe, and the Australian / New Zealand Regions. **Who Is the Company Behind BVoIP?** - **Seller:** [BVoIP](https://www.g2.com/sellers/bvoip) - **Year Founded:** 2014 - **HQ Location:** Hatfield, US - **Twitter:** @bvoipllc (1,870 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/bvoip (11 employees on LinkedIn®) ### 11. [CaberTel](https://www.g2.com/products/cabertel/reviews) Our business phone service is a PBX hosted in the cloud and utilizes Voice Over Internet Protocol (VoIP) to ensure an exceptionally high quality of service and crystal clear communications. **Who Is the Company Behind CaberTel?** - **Seller:** [CaberTel](https://www.g2.com/sellers/cabertel) - **HQ Location:** Redmond, us - **Twitter:** @cabertelcloud (402 Twitter followers) - **LinkedIn® Page:** http://www.linkedin.com/company/cabertel (1 employees on LinkedIn®) ### 12. [CallGear](https://www.g2.com/products/callgear/reviews) CallGear is an online service that shows you where your phone leads come from. **Average Rating:** 5.0/5.0 **Total Reviews:** 2 **Who Is the Company Behind CallGear?** - **Seller:** [Callgear](https://www.g2.com/sellers/callgear) - **Year Founded:** 1999 - **HQ Location:** Dubai, AE - **LinkedIn® Page:** https://www.linkedin.com/company/33276968 (46 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Enterprise, 50% Small-Business #### What Are Recent G2 Reviews of CallGear? **"[Gearup with CallGear](https://www.g2.com/survey_responses/callgear-review-5434673)"** **Rating:** 5.0/5.0 stars *— Tanisha B.* [Read full review](https://www.g2.com/survey_responses/callgear-review-5434673) --- **"[Calling Experience and Ease of Use](https://www.g2.com/survey_responses/callgear-review-7024498)"** **Rating:** 5.0/5.0 stars *— Akash K.* [Read full review](https://www.g2.com/survey_responses/callgear-review-7024498) --- #### What Are G2 Users Discussing About CallGear? - [What is CallGear used for?](https://www.g2.com/discussions/what-is-callgear-used-for) ### 13. [CallHarbor VoIP](https://www.g2.com/products/callharbor-voip/reviews) CallHarbor provides the 360 approach to communications, with voice, messaging, video, and mobile. CallHarbor is not your average VoIP provider. CallHarbor provides nationwide white glove service, including free onsite installation, free onsite training, and top tier 24/7 Michigan-based customer service and support. Our onboarding process makes it effortless for you to switch over from an existing provider or from aging technology. We provide organizations with VoIP systems that have all the telephony advantages of an enterprise solution, at a manageable price. We always offer the latest technology with robust features including easy to change auto attendants, call recording, mobile app, web softphone, SMS/MMS, voicemail transcription, text-to-speech functionality, and much more. **Who Is the Company Behind CallHarbor VoIP?** - **Seller:** [CallHarbor](https://www.g2.com/sellers/callharbor) - **Year Founded:** 2006 - **HQ Location:** Dearborn, US - **LinkedIn® Page:** http://www.linkedin.com/company/callharbor (13 employees on LinkedIn®) ### 14. [Calltuv](https://www.g2.com/products/calltuv/reviews) CallTuv.com is a type of browser-based softphone (VoIP) and international calling solution that helps users place outbound calls to landline and mobile phone numbers worldwide using prepaid, pay-as-you-go credits. It is intended for individuals and organizations that need to reach standard telephone numbers from a web browser rather than only app-to-app calling. Typical audiences include remote and distributed teams, customer-facing business functions (sales and support), travelers, and people who regularly call internationally. The product centers on a web dialer workflow: a user creates an account, adds calling credit, and dials international numbers directly in the browser. CallTuv is positioned around international coverage and destination-based pricing, with per-minute rates that vary by country and number type. It also describes collaboration features for multi-user workspaces, which can be relevant for small businesses and teams that want shared calling resources and visibility. Browser-based outbound calling: place calls from a desktop or mobile browser without installing a dedicated app, targeting both landlines and mobile numbers. Pay-as-you-go credit model: prepaid credits are used for calling, with charges deducted based on time spent on calls and billed per minute according to stated billing rules. International reach and rate lookup: supports calling across many countries and provides destination-based pricing so users can estimate costs before dialing. Team and workspace features: supports inviting teammates, sharing contacts, using pooled balances, and providing administrators with shared call visibility/logs for a workspace. Security and usage constraints: the service describes encrypted calling and includes policy constraints such as not using the service for emergency calling; it also references call recording only where legally permitted. Common use cases include making international personal calls when mobile roaming or carrier international plans are costly, enabling outbound calling for globally distributed sales or support teams, and placing calls from shared or temporary devices where installing software is undesirable. **Who Is the Company Behind Calltuv?** - **Seller:** [Calltuv](https://www.g2.com/sellers/calltuv) - **Year Founded:** 2025 - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/calltuv/ (1 employees on LinkedIn®) ### 15. [Carusto IP-PBX](https://www.g2.com/products/carusto-ip-pbx/reviews) Carusto offers professional software solutions for telecommunication tasks. Our software solutions allow you to automate business processes quickly and efficiently, to improve service quality and reduce costs. **Who Is the Company Behind Carusto IP-PBX?** - **Seller:** [Carusto](https://www.g2.com/sellers/carusto) - **Year Founded:** 2009 - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/carusto (2 employees on LinkedIn®) ### 16. [Cebod Telecom](https://www.g2.com/products/cebod-telecom/reviews) Cebod Telecom provides cloud-based telephony solutions to all types of businesses, small or large. **Who Is the Company Behind Cebod Telecom?** - **Seller:** [Cebod Telecom](https://www.g2.com/sellers/cebod-telecom) - **Year Founded:** 2015 - **HQ Location:** Tustin, US - **Twitter:** @CebodT (131 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/cebodtelecom (16 employees on LinkedIn®) ### 17. [Celerity Telecom](https://www.g2.com/products/celerity-telecom/reviews) Celerity Telecom offers two cloud-based auto dialer platforms to meet user needs. Managerial training and support provided for every platform. **Who Is the Company Behind Celerity Telecom?** - **Seller:** [Celerity Telecom](https://www.g2.com/sellers/celerity-telecom) - **Year Founded:** 2011 - **HQ Location:** Hollywood, US - **LinkedIn® Page:** http://www.linkedin.com/company/celerity-telecom (12 employees on LinkedIn®) ### 18. [Clarity Business VoIP](https://www.g2.com/products/clarity-business-voip/reviews) Clarity has a cloud based solution that is ideal for your business. Clarity guarantees to provide customized business solutions with exceptional customer service and support. **Who Is the Company Behind Clarity Business VoIP?** - **Seller:** [Clarity Telecom](https://www.g2.com/sellers/clarity-telecom) - **Year Founded:** 2001 - **HQ Location:** Lawrenceville, US - **Twitter:** @claritytel (44 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/clarity-telemanagement (5 employees on LinkedIn®) ### 19. [Cloud Based VoIP PBX](https://www.g2.com/products/cloud-based-voip-pbx/reviews) Cloud Vision Technologies is a provider of integrated communication suites for small and medium businesses. Our communication suite includes voice, SMS, messaging, internet faxing, conference bridging, and more. We provide a unified communication experience with excellent Quality of Service (QoS), to help you succeed. What differentiates our services from others is our end-to-end knowledge of network infrastructure and data networks. For example, we do not ship you pre-configured phones and leave you on your own. Also, we help and assist you all the way, from cabling, network infrastructure adjustment and QoS. **Who Is the Company Behind Cloud Based VoIP PBX?** - **Seller:** [Cloud Vision Technologies](https://www.g2.com/sellers/cloud-vision-technologies) - **Year Founded:** 2017 - **HQ Location:** East Brunswick, US - **LinkedIn® Page:** https://www.linkedin.com/company/cloudvisiontechnologies/ (12 employees on LinkedIn®) ### 20. [Cloudli TalkNText](https://www.g2.com/products/cloudli-talkntext/reviews) Cloudli Communications delivers feature-rich communications solutions to businesses of all types and sizes, with a track record that spans decades. Cloudli's solutions include TalkNText, a unified voice and Business Texting app designed for micro-SMBs and franchises; Cloudli Connect, a work-from-anywhere unified communications solution with innovative features and flexible service-based pricing; VoIP connectivity solutions optimized for businesses of any size; and highly reliable, highly secure IP fax solutions that leverage new and proprietary technologies without disrupting trusted and established workflows. Serving over 7,000 customers in the United States and Canada, Cloudli helps businesses across North America better communicate with their customers – how, where and when they want – without compromising security, reliability and efficiency. **Who Is the Company Behind Cloudli TalkNText?** - **Seller:** [Cloudli Communications](https://www.g2.com/sellers/cloudli-communications) - **Year Founded:** 1995 - **HQ Location:** Montreal, CA - **LinkedIn® Page:** https://www.linkedin.com/company/cloudli (71 employees on LinkedIn®) ### 21. [Coeo](https://www.g2.com/products/coeo/reviews) Cloud PBX is an internet-based phone system. Traditional legacy systems require hardware and installation, must run on site and come with significant management and maintenance challenges, as well as increased costs. **Who Is the Company Behind Coeo?** - **Seller:** [Coeo Solutions](https://www.g2.com/sellers/coeo-solutions) - **Year Founded:** 2014 - **HQ Location:** Downers Grove, US - **LinkedIn® Page:** https://www.linkedin.com/company/coeo-solutions-llc (33 employees on LinkedIn®) ### 22. [Comza](https://www.g2.com/products/comza/reviews) Comza is a simple and convenient way to make international calls directly from your web browser no apps, no downloads, and no complicated setup required. With **Who Is the Company Behind Comza?** - **Seller:** [Comza](https://www.g2.com/sellers/comza) - **HQ Location:** Mexico City, MX - **LinkedIn® Page:** https://linkedin.com/company/comza/ (7 employees on LinkedIn®) ### 23. [Continent Telecom Virtual IP PBX](https://www.g2.com/products/continent-telecom-virtual-ip-pbx/reviews) Virtual local phone number (also called voip did number) is like a usual telephone number. It is a service to forward incoming calls. The incoming calls to virtual number are automatically forwarded to another landline or cell phone number of that city or country which the client chooses. **Who Is the Company Behind Continent Telecom Virtual IP PBX?** - **Seller:** [Continent Telecom](https://www.g2.com/sellers/continent-telecom) - **Year Founded:** 2009 - **HQ Location:** Warsaw, PL - **Twitter:** @continenttel (24 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/11481091 (2 employees on LinkedIn®) ### 24. [CoreNexa](https://www.g2.com/products/corenexa/reviews) CoreDial is a leading white label SaaS provider that empowers more than 500 channel partners to provide cloud communications to more than 20,000 businesses in the United States. CoreDial’s revolutionary SaaS platform, SwitchConnex, enables the channel to quickly and cost effectively sell, deliver, manage and invoice for reliable, private label cloud communication services, including hosted PBX solutions, VoIP, SIP trunking and unified communications. With no hardware or software to buy, CoreDial’s channel partners – MSPs, VARs and IT solution providers – deliver valuable end-user solutions while generating recurring revenue with margins well above industry averages and building value in their personal brand. **Average Rating:** 2.5/5.0 **Total Reviews:** 1 **How Do G2 Users Rate CoreNexa?** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.7/10) - **Phone Calls:** 6.7/10 (Category avg: 9.1/10) - **VOiP Number:** 6.7/10 (Category avg: 9.0/10) - **Desk-to-Desk Calls:** 5.0/10 (Category avg: 8.6/10) **Who Is the Company Behind CoreNexa?** - **Seller:** [CoreDial](https://www.g2.com/sellers/coredial) - **HQ Location:** Blue Bell, PA - **Twitter:** @coredial (2,548 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are Recent G2 Reviews of CoreNexa? **"[Great whitelabel product for MSP's.](https://www.g2.com/survey_responses/corenexa-review-2428614)"** **Rating:** 4.0/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/corenexa-review-2428614) --- #### What Are G2 Users Discussing About CoreNexa? - [What is CoreNexa used for?](https://www.g2.com/discussions/what-is-corenexa-used-for) ### 25. [Coztel](https://www.g2.com/products/coztel/reviews) Coztel provides cloud based call center softwares for inbound, outbound and blended type of call centers. **Who Is the Company Behind Coztel?** - **Seller:** [Coztel](https://www.g2.com/sellers/coztel) - **Year Founded:** 2017 - **HQ Location:** Lewes, US - **Twitter:** @Coz_tel (14 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/coztel (4 employees on LinkedIn®) ## What Is VoIP Providers? [Collaboration & Productivity Software](https://www.g2.com/categories/collaboration-productivity) ## What Software Categories Are Similar to VoIP Providers? - [Contact Center Software](https://www.g2.com/categories/contact-center) - [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci) - [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms) --- ## How Do You Choose the Right VoIP Providers? ### What You Should Know About VoIP Software ### What is VoIP software? Voice-over-internet protocol, or VoIP, is a communication technology that allows audio and video interaction over the internet. It is a mode of phone transmission that enables internet phone calls using any smart device as opposed to traditional telephone services. [VoIP](https://www.g2.com/glossary/voip-definition), often pronounced as “vŏy'p” or “V-O-I-P,” is also commonly called voice-over IP. VoIP software enables online calling using digital signals, making it a more cost-effective alternative to traditional phone lines. It includes functions such as automated calls, phone and video calls, call queuing, and screen sharing. VoIP relies on a fast and dependable internet connection, and it can be understood as an “internet telephone" in layman’s terms. VoIP providers, also known as virtual phone systems, can help companies significantly improve call quality and reduce communication costs. VoIP solutions streamline communications and standardize the workflow, enabling companies to make international or overseas audio and video calls without expensive payments. It’s also a more flexible solution that allows employees to communicate long distances when away from their typical office space. ### Who uses VoIP software? Generally, VoIP calls can be accessed by everyone. Although most people use video calling platforms for personal use, VoIP products are adopted by large corporations. More options are available with advancements in technology and VoIP itself, especially regarding professional solutions for meetings and conferences with ethernet. VoIP software is often used in the following industries:  - **Customer service:** VoIP services have nearly taken over this industry, with customer service centered on phone lines. It reduces wait time by automatically redirecting calls to available people. It also has live monitoring and data-collecting capabilities, making it ideal for this type of work. - **Hotel and tourism:** The backbones of this sector are effective communication and 24-hour service. For best customer satisfaction, hotels use VoIP services to assist in managing calls and avoiding congestion on a single line at a time. - **Healthcare:** Healthcare industries use cloud-based VoIP phone systems to book online consultations with doctors, patient registrations, floor-to-floor communications, inventory management, etc.  - **Financial institutions:** Besides assisting with encrypted communication and authentication, VoIP allows finance professionals to communicate in real-time with their peers and customers. It also provides its consumers with financial data, news, and evaluations, which is necessary for making informed investment decisions. - **Manufacturing:** Manufacturing includes a variety of fields such as finance, accounting, sales, and warehouse, making it an industry for VoIP networks. Employees benefit significantly from VoIP software features like instant messaging, video conferencing, file sharing, advanced voice call management, etc., which enable effective telecommunication and collaboration.  ### What types of VoIP software exist? Five types of VoIP services are available in the market for interested buyers.  - **Residential VoIP services:** The landline phone is linked to a Wi-Fi modem via an adapter to make and receive internet calls. Charges are set according to different plans. Example: VoIP.com and Lingo. - **Device-based VoIP services:** To make free calls within the United States involves purchasing a VoIP device from a service provider and connecting it to an already-owned device. This removes the requirement for equipment other than a conventional landline phone and a monthly fee. Example: MagicJack and Ooma. - **Software-based VoIP services:** This is the most commonly used VoIP service. It requires a web-based application online or installed PC software. It’s then used via the computer's audio input and output devices. Example: Skype and Zoom. - [Mobile VoIP services](https://www.g2.com/categories/voip/f/voip-number) **:** Mobile VoIP is an application installed on mobile phones, allowing call access from anywhere with a reliable internet connection. Example: WhatsApp and Google Hangouts - **Business VoIP services:** The two VoIP choices for businesses are on-premises and cloud-based. Both offer far more cost-effective communication options than traditional landlines and have several valuable features. These include video and audio conferencing services, screen-sharing, interactive voice response, automated attendants, call queues, and call reports. These often expandable features come with comprehensive technical assistance. ### What are the benefits of VoIP software? - **Cost-effective:** An important advantage of VoIP technology is its low-cost hardware and software. This also decreases the need to buy more smartphones and or other gadgets. - **Reliable:** While traditional or regular phone systems can be prone to failures, [unified communication systems (UCaas)](https://www.g2.com/categories/ucaas-platforms) are often backed by multiple data centers, preventing an outage. Even if a business has issues with its internet connection, incoming calls can always be routed to mobile devices, even if the power or internet connection fails. - **Flexibility:** Users of VoIP systems can add and remove phone lines as required, and unlike traditional landline phone systems, removing or adding VoIP lines requires little effort and time. - **Integration:** IP phone systems integrate seamlessly with several existing business platforms. Many VoIP systems, for example, integrate with [customer relationship management (CRM)](https://www.g2.com/glossary/crm-definition) tools, benefitting both large and small enterprises. Businesses can reap the benefits of VoIP software without modifying current applications or IT infrastructure. - [Remote access:](https://www.g2.com/glossary/remote-access-definition) VoIP makes calling from anywhere using any device possible. This is becoming more important with remote work. Every user in the VoIP system has a unique [VoIP number](https://www.g2.com/categories/voip/f/voip-number) assigned to them. Using this number, the user can place and receive calls in the office or from home. VoIP software can be used on any mobile device, including phones and laptops across Apple and Microsoft. - **Advanced features and settings:** VoIP can offer premium company management services such as auto attendants, [call recording](https://www.g2.com/glossary/call-recording-definition), and call queuing. With custom VoIP services, companies can design a system to match their needs.  ### What are the challenges with VoIP software? - **Network dependency:** VoIP tools require a reliable network infrastructure for successful integration. VoIP relies on an internet connection to exchange voice data packets, and network failures can significantly impact call quality and reliability. Businesses should assess the stability of their network infrastructure and identify potential bottlenecks such as insufficient bandwidth, network overload, or unreliable connections. ** ** - **Bandwidth and internet connection:** Insufficient bandwidth or inconsistent internet access while using VoIP solutions leads to poor phone service, failed calls, and latency issues. Working with an internet service provider (ISP) that provides dedicated bandwidth or employing traffic prioritization techniques such as quality of service (QoS) can enhance VoIP speed. - **Security and firewall configuration:** VoIP deployments are prone to eavesdropping, toll fraud, denial-of-service attacks, and other security issues. Robust security strategies such as [encryption](https://www.g2.com/articles/what-is-encryption) protocols, firewalls, and intrusion detection systems must be implemented to protect VoIP networks. Since configuring these can be challenging, businesses must work with IT specialists or VoIP service providers to ensure correct firewall settings and security best practices are implemented. - **Power supply and backup:** Unlike traditional private branch exchange (PBX), VoIP requires a consistent power source. Power outages can render VoIP systems inoperable, causing communication routes to be disrupted and company operations to suffer. Power outages can be reduced by deploying uninterruptible power supply (UPS) devices or backup power generators. Furthermore, organizations should consider establishing [failover](https://www.g2.com/articles/failover) solutions, such as automated call routing to mobile devices or alternate sites, to ensure ongoing availability during power outages. - **Staff training and user adoption:** Effective training and user acceptance approaches are essential when adopting a new communication system. Employees may be inexperienced with VoIP systems instead of traditional phone systems, resulting in reluctance or difficulties adapting to the latest technology. In addition, due to protocol differences, data formats, or compatibility issues, integrating VoIP systems with existing corporate applications may be problematic. Provide substantial training sessions, user manuals, and regular assistance to employees using VoIP solutions.  ### What are the common features of VoIP software? VoIP provides a variety of features that facilitate communication. While specific features differ between providers and plans, the following are some common features found within UCaaS platforms and VoIP: - **Phone calls:** VoIP telephony allows users to place phone calls online. As a result, organizations can benefit from a low-cost, dependable, and portable solution. Internet calls are ideal for businesses with remote or field employees. - [Instant messaging](https://www.g2.com/categories/voip/f/instant-messaging) **:** Users of VoIP software can send and receive instant messages over the internet, which benefits customer support and internal communication. Employees can discuss an action item or touch base informally via texting, improving cooperation, productivity, and team engagement. - [Screen sharing](https://www.g2.com/categories/voip/f/screen-sharing) **:** VoIP software allows users to share screens in real-time, saving time and increasing productivity. Screen sharing is often used for collaboration and presentations, which is helpful for hybrid and remote workers. - **Call monitoring:** VoIP software allows businesses to monitor, record, and track calls, helping companies simplify customer service and enhance performance. - **Caller ID:** VoIP service providers display the name and phone number of incoming callers, allowing users to see who is calling. - [Video conferencing](https://www.g2.com/glossary/video-conferencing-definition) **:** Users can utilize VoIP software to make video calls via the Internet, which can lower operational and travel expenses by eliminating the need to travel for meetings. Video conferencing also benefits users by boosting distant worker engagement and cooperation. - **Desk-to-desk calls:** VoIP software enables users to contact one another through mobile phones and landlines. This helps maintain communication flow, which is important when multiple users handle a single call. For example, a call center would benefit from VoIP technology as transferring customers on time would be much easier.  - [Conference calls](https://www.g2.com/articles/conference-call) **:** Users can host conference calls – which enables multiple users to make phone or video calls over the internet at once. This is essential for team collaboration and communication with remote workers. - [VoIP phone number](https://www.g2.com/categories/voip?utf8=%E2%9C%93&order=g2_score&filters%5Bverified_features%5D%5B%5D=2144) **:** VoIP telephony offers users a unique phone number that can be dialed anywhere. Unique numbers are great for businesses that don’t have a landline but want to have a number that reflects their location. Many VoIP providers will also offer the following features:  - [VoIP providers with software pairing capabilities](https://www.g2.com/categories/voip/f/software-pairing) - [VoIP providers with automated attendant capabilities](https://www.g2.com/categories/voip?utf8=%E2%9C%93&order=g2_score&filters%5Bverified_features%5D%5B%5D=2143) - [VoIP providers with browser extension capabilities](https://www.g2.com/categories/voip/f/browser-extension) - [VoIP providers with hold music capabilities](https://www.g2.com/categories/voip/f/hold-music) - [VoIP providers with individual download capabilities](https://www.g2.com/categories/voip/f/individual-download) ### VoIP software pricing A VoIP phone system typically costs between $25 and $35 per line monthly. Call recording, toll-free lines, and equipment rentals are optional extras.  These expenses can be divided into "recurring" and "one-time" charges. Subscription fees and per-user or per-line prices are the most common recurring expenses, whereas setup and equipment costs are often one-time expenses. Call forwarding, voicemail, and domestic calling are common VoIP features included in the standard subscription rates. It is expected to have unlimited outgoing and receiving calls across the country. Advanced features such as CRM integration, complex analytics, unlimited calling, international calls, and premium customer support will entail extra charges. Defining and budgeting for the fundamental components of business operations is critical. ### How to choose the best VoIP software? When purchasing a VoIP solution, it is crucial to determine if an on-premises or cloud-based solution is better suited for the business. Cloud-based or hosted VoIP software typically requires no additional hardware and delivers calls to phones installed at the business, but it comes with a higher monthly cost than onsite VoIP options. Furthermore, most cloud-based VoIP products offer mobile applications that integrate with business phones, allowing users to make and receive calls using a data connection while traveling. On-premises or onsite VoIP systems require supplemental hardware that must be purchased upfront. Still, it can compensate for this by offering a lower monthly cost, additional security, and more flexibility during setup. Onsite VoIP systems need an IP-PBX and a public switched telephone network (PSTN) gateway device to function correctly. The IP-PBX routes calls to the correct phones on the web, while the PSTN gateway device converts calls from the analog voice signals of the PSTN to digital signals for the IP-PBX and back, as necessary. Whether a company is just starting to explore VoIP software or is looking for a more appropriate solution for their needs, [G2](https://www.g2.com/) can help inform buyers of the market and assist them in selecting the best software product for their business. #### Requirements gathering (RFI/RFP) for VoIP software A buyer should assess the needs of their organization when deciding on the kind of VoIP software to purchase. Does the organization already use this kind of software? Is this the first time the organization will be using VoIP software? If that’s the case, buyers must determine how they plan to implement this software and what features the organization will need.  Some points to consider are: **Company size ** Buyers will need to ensure that the products they are looking at will suit the size and needs of the organization. Ensuring the product has the appropriate flexibility and scalability to adapt to changing conditions is essential when purchasing software. **Integration requirements** Buyers must know which business systems require integration with a new VoIP system beforehand. For example, will the product need to be integrated within existing systems, such as CRM or ERP platforms? Some VoIP products may come with [application programming interfaces (APIs)](https://www.g2.com/glossary/api-definition) for integration with specific software. However, other phone systems do not offer this capability. #### Compare VoIP software products **Create a long list** The first step to finding the perfect software solution is to create a preliminary list of products that fit the buyer’s general needs. The next step is to narrow down the list by selecting specific features that are must-haves or requirements for the buyer. G2.com provides information about the best VoIP software, allowing buyers to filter options and user reviews to help narrow the product list to a more relevant selection. **Create a short list** Shortlisting software products is an essential step in buying. While it may be daunting to filter through various products, users can get help by utilizing [G2’s compare](https://www.g2.com/compare) feature. This feature will take products of choice and display them side by side so the buyer can quickly determine which software ticks the essential boxes on the list.  **Conduct demos** Once the buyer has narrowed down the product list, the next step is to conduct a demo. Demos allow buyers to see a product and its features in more detail. Buyers should have a business scenario ready to test the product thoroughly. Additionally, buyers should inquire about cost, vendor support, and any concerns about the product. #### Selection of VoIP software **Choose a selection team** VoIP software is efficient and widely used in many businesses. With that in mind, a good starting point would be to select three to five team members from various departments (such as IT, management, sales, etc.) and seniority levels to be part of the selection team. The more varied the selection team is, the better a company can assess how well a product will meet their needs.  **Negotiation** Once the selection team has narrowed their software picks, it’s time to discuss customization options, pricing, and the type of support the vendor needs. It’s always important to address pricing options, even when they are listed on a vendor’s website. Many software vendors will provide discounts and custom pricing options based on what the buyer is looking to purchase.  **Final decision** Before making the final decision on a product and moving forward with a purchase, utilizing a free trial and conducting a last demo can give a buyer an additional sense of security and confidence when making a final decision. ### Software and services related to VoIP software - [Audio conferencing software:](https://www.g2.com/categories/audio-conferencing) Audio conferencing software uses a hosted voice connection for communication. These are valuable tools for huge communication parties since they host conversations among large groups. They also make international calls easier by giving regional dial-in numbers, eliminating the need for international phone plans.  - [Video conferencing software:](https://www.g2.com/categories/video-conferencing) Video conferencing software allows online communication via audio meetings, video meetings, and seminars with built-in features such as chat, screen sharing, and recording. These applications improve cooperation, save travel costs, and facilitate long-distance or international communication. Employees at all levels of a business can use video conferencing systems to plan or attend virtual meetings with coworkers, corporate partners, or customers – anywhere in the world. - [Webinar platforms:](https://www.g2.com/categories/webinar) Webinars essentially involve a conductor and an audience. The audience size might range from a small staff training to a large-scale TED lecture. Webinar platforms assist in the creation of presentations that adhere to business brand rules while offering customization. These platforms make it effortless for companies, schools, and other professionals to exchange information and connect with their audiences without being physically present.  - [Internal communications software:](https://www.g2.com/categories/internal-communications) Internal communications software offers users [instant messaging systems](https://www.g2.com/categories/business-instant-messaging) that enable direct and group conversations within a company. These tools are designed to be simple and accessible, allowing for fast communication among team members. Business messaging technologies make communicating with coworkers as simple as texting friends on social media or via SMS. Most internal communication solutions include emojis and GIF support to encourage genuine and natural workplace discussion. However, some internal communication offerings have recently added limited VoIP functionality to their products for extra channel coverage. ### What are the most reliable VoIP systems for office communications? Here are some of the most reliable VoIP systems to ensure smooth and consistent office communications: - [RingEX](https://www.g2.com/products/ringex/reviews) delivers enterprise-grade call quality and unified communications, making it a dependable choice for office teams across locations. - [Nextiva](https://www.g2.com/products/nextiva/reviews) offers a highly stable VoIP platform with built-in team messaging and call routing tailored for office workflows. - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) combines voice, AI-powered transcriptions, and seamless integrations to keep office communications efficient and context-aware. - [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) provides a reliable cloud phone system with intuitive admin controls, ideal for office teams managing hybrid or remote setups. - [Ooma Office](https://www.g2.com/products/ooma-office/reviews) designed for small to mid-sized offices, it offers easy setup and consistent call quality without heavy IT requirements. ### What are the top-rated VoIP providers for tech startups? Here are some of the best VoIP providers tailored to meet the fast-changing needs of tech startups and [small businesses](https://www.g2.com/categories/voip-providers/small-business): - [OpenPhone](https://www.g2.com/products/openphone/reviews) is built for startups. It offers flexible VoIP features, such as shared numbers and CRM integrations, to streamline team communications. - [Aircall](https://www.g2.com/products/aircall/reviews) provides scalable VoIP with strong app integrations, making it ideal for sales and support teams in fast-moving tech startups. - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) combines voice, messaging, and AI-driven transcription tools to help startups stay organized and responsive. - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) offers powerful outbound calling and automation features that empower growth-focused teams to engage users globally. - [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) is optimized for customer-facing teams, and it delivers reliable call quality and performance analytics to support startup scaling. ### VoIP software trends #### 5G networks will become mainstream 5G networks, also known as fifth-generation wide-area wireless networks, have the potential to alter internet connectivity. It improves communication speeds and reaction times while minimizing call jitter and data packet loss during data transfer. As a result, users will have a faster broadband internet connection, lightning-fast surfing speeds, and expanded network capabilities. #### Smart VoIP assistants  Because of ongoing breakthroughs in language processing, [virtual assistants](https://www.g2.com/glossary/virtual-assistant-definition) are now more intelligent than ever. By automating routine communication chores, VoIP assistants can help users focus on more attention-demanding obligations. In terms of customer service, intelligent assistants can help speed up and increase the quality of conversations. Furthermore, when it comes to internal communications, modern VoIP assistants can record and transcribe meetings on the fly, reducing the time spent on back-office activities. Reviewed and edited by [Shanti S Nair](https://in.linkedin.com/in/shanti-nair-b75075164) --- ## What Are the Most Common Questions About VoIP Providers? *AI-generated · Last updated: June 3, 2026* ### Cheapest business voip providers that are still decent for customer support lines Based on G2 reviews, several voip providers in this category are commonly mentioned for handling business calls, routing, voicemail, and support needs. - [Nextiva](https://www.g2.com/products/nextiva) — call routing and voicemail management. - [RingEX](https://www.g2.com/products/ringex) — support workflows with familiar apps. - [Zoom Phone](https://www.g2.com/products/zoom-zoom-phone) — centralized calling for remote teams. - [8x8 Work](https://www.g2.com/products/8x8-work) — mobile and desktop business calling. ### Looking for a voip provider that works great with Microsoft Teams, which ones are actually good According to verified users, Microsoft Teams compatibility comes up most often around call access inside familiar workflows, easier adoption, and less app switching. Reviews mention RingEX working with Microsoft Teams so users can place and receive calls inside tools they already use. Some Webex Calling and 8x8 Work reviews also mention Teams-related compatibility or comparisons, but the strongest recent theme is that integrations reduce training time and help teams keep customer conversations, call handling, and follow-up work more connected. Buyers should also note that some reviews still mention setup complexity, occasional delays, or uneven admin experiences depending on the workflow. ### Top rated voip providers for businesses that need toll free and international calling Based on G2 reviews, buyers in this category most often mention reliability, clear call quality, remote access, and easier global communication when evaluating providers for toll free and international calling. - [Nextiva](https://www.g2.com/products/nextiva) — long-distance communication across locations. - [RingEX](https://www.g2.com/products/ringex) — international calling with unified messaging. - [Zoom Phone](https://www.g2.com/products/zoom-zoom-phone) — global calling from any device. - [Webex Calling](https://www.g2.com/products/webex-calling) — international calls with remote flexibility. ### What should buyers look for in voip providers According to verified users, buyers most often focus on call quality, ease of setup, reliability across desktop and mobile devices, and how well the system supports routing, voicemail, texting, and remote work. Reviews also repeatedly mention the importance of an admin experience that makes it easier to add users, adjust call flows, and manage multiple locations without heavy support needs. For teams with customer-facing workflows, reviewers highlight voicemail transcription, call recording, analytics, and integration with tools like Salesforce, Microsoft Teams, and calendars. Support responsiveness matters too, especially when businesses are replacing legacy phone systems or handling high call volumes across distributed teams. ### What features define modern voip providers According to verified users, modern voip providers are defined by more than basic calling. Review themes consistently highlight mobile and desktop access, voicemail transcription, call routing, auto attendants, messaging, and centralized administration. Many reviewers also value conference calling, call recording, analytics, and the ability to keep business and personal numbers separate while still answering from any device. Integration is another recurring theme, especially with CRM systems, Microsoft Teams, Salesforce, calendars, and other collaboration tools. More recent reviews also mention AI-assisted call summaries, receptionist features, and automated follow-up support, though setup quality and usability still affect how valuable those advanced capabilities feel in practice.