NUACOM Reviews & Product Details

The service works, with a great clarity on the call. It was also a very good experience to sign up with the people working for NUACOM being very helpful and had great attitudes. When I initially signed up I dealt with Anthony and Vaibhav, both of whom were excellent and flexible. Review collected by and hosted on G2.com.

I have had only good experiences so far, for my simple needs it is perfect. I suppose if I was to say something I would say the online advertising could better highlight pricing, because its excellent value, and what you get, because it is awesome, and I have shopped around. Review collected by and hosted on G2.com.

The thing I like best about NuaCom is the promptness of which I can get my questions answered. I had a couple of question about an Integration I needed to do, and in a couple of minutes after talking with Vaibhav, all my questions were answered. Not to mention his promptness in answering general questions, not just regarding the integration. He is also very prompt when I have to do major changes to the call menu or other changes. I am amazed by how quick our problem can get sorted. Review collected by and hosted on G2.com.

From my personal experience, its very luck based when calling customer support. You can get someone who will be able to help you, or you can get someone who needs more knowledge about the product, perhaps they are still learning about the product but say that you are still learning or send the call to someone more knowledgeable. Review collected by and hosted on G2.com.

From our first phone call to Sales, right thorough to production we have found NUACOM to be very helpful. We are moving as our CRM and Pipedrive are integrated with NUACOM therefore allowing us handle incoming customer calls more efficiently. We will admin the system ourselves and the portal is laid out very well and if you are unsure you can search the many 'How to' videos if you are unsure if anything. Review collected by and hosted on G2.com.

I have no dislikes. Their service has been exceptional to date. Review collected by and hosted on G2.com.

What I appreciate most about NUACOM is its flexibility, ease of use and the wide range of features it offers, along with its reliability, even when working remotely or on mobile. Their support team is quick to respond, friendly, and always attentive. Our changeover and integration was painless and seamless. Review collected by and hosted on G2.com.

NUACOM needs a certain minimum speed + stable upload/download for VoIP to work well. If bandwidth dips, calls might drop, but with stable connectivity at our site we're hopeful this won't affect us. Review collected by and hosted on G2.com.

The onboarding was excellent and very efficient. I was fully set up within 24 hours, which was exactly what my business needed. Clear communication and a smooth process from start to finish. Review collected by and hosted on G2.com.

Nothing really, very happy with the service Review collected by and hosted on G2.com.

I’ve had a great experience working with Naucom so far. James and Anthony, my account managers, were excellent. I did have a few billing concerns early on, but they took the time to listen, address them, and provide a solution that made me feel both heard and valued. My onboarding session with Vaibhav was also very helpful. He answered all of my questions thoroughly and offered thoughtful suggestions that gave me confidence in the process. Overall, I’m happy with the service and look forward to continuing to work with the team at Naucom. Review collected by and hosted on G2.com.

The only area I would mention is around billing and user expectations. While everything was clearly explained upfront, it still took me a little time to adjust. That said, the team was responsive and worked with me to make sure I felt comfortable with the process. Review collected by and hosted on G2.com.

James Hawkins made the sales process very easy. There was nothing hidden. He has the quote through to me before I was off the call with him. James also came back to me very quickly if I had any questions. Vaibhav Sharma also made the onboarding very easy and was very knowledgeable. The switch over from Eir to Nuacom was instant and no issues Review collected by and hosted on G2.com.

There was nothing I disliked as all was made very easy for us Review collected by and hosted on G2.com.

From the Sales to the Customer Support Department everything is working like a dream. The proccess was explained very well and worked just as promised. The features are excellent on the Dashboard and app. Review collected by and hosted on G2.com.

Nothing I dislike so far................ Review collected by and hosted on G2.com.

The team are very friendly and provide excellent customer service, particularly Anthony and Vaibhav who we dealt with. The onboarding support in particular for integrating with our main business software, was truly excellent, and we have been able to get our system set up much quicker than we thought due to this. Any issues we had were resolved quickly. We think Nuacom is incredible value for money, and will really help our business to grow and adapt. The AI facility in particular, saves a lot of time and is very convenient for us compared to our previous provider who did not have this facility. Review collected by and hosted on G2.com.

Nothing so far, it's great and we feel very satisfied. Review collected by and hosted on G2.com.

We’ve been using Nuacom for our office phone system, and the experience has been genuinely excellent. The setup is reliable, easy to use, and fits our needs perfectly. A special thank-you to Vaibhav, who was extremely helpful throughout the process. He responded to every question quickly and clearly, which made everything run smoothly. Highly recommend both the service and the support team. Review collected by and hosted on G2.com.

Nothing! It is very easy to use which makes taking our day to day office calls much better Review collected by and hosted on G2.com.