NUACOM Reviews & Product Details

What I like most about NUACOM is the flexibility it offers for my business. As a small independent clinic, having a local phone number while being able to manage calls through a mobile app is very convenient. The system is professional, and the team have been very helpful and responsive throughout the setup process. Review collected by and hosted on G2.com.

Since I’ve only recently started using NUACOM, it’s still a bit too early for me to point out any downsides. So far, my experience has been positive, and I haven’t run into any issues. Review collected by and hosted on G2.com.

I like NUACOM because it helps us manage business calls more efficiently and makes it easier for our team to stay connected. The call management features are especially useful for handling employer enquiries, coordinating staff bookings, and responding quickly to urgent shift requests. Overall, it improves communication, keeps our calls better organised, and helps us provide a more professional service to both our employers and our agency staff. Review collected by and hosted on G2.com.

As we are still getting familiar with NUACOM, it would be helpful to have more guidance on some features and settings during the initial setup. Improving the onboarding process and providing clearer instructions would make it easier for new users to get started and use the system more efficiently. Review collected by and hosted on G2.com.

Speed of service and attention to detail. Review collected by and hosted on G2.com.

I genuinely have very little to dislike about NUACOM. The UI/UX is straightforward and easy to navigate, and we have found the system simple to use day to day. The integrations have worked well for our requirements without creating unnecessary complexity.

In terms of performance, the platform has been reliable and consistent, which is particularly important for a business phone system. From a pricing and ROI perspective, I feel it provides good value for the functionality and flexibility offered.

The support and onboarding experience has also been positive, with help available when required and the setup process being relatively straightforward. The AI and intelligent features are a useful addition and add further value to the overall platform.

Overall, I have not encountered any significant problems or shortcomings that I could fairly highlight as a dislike. NUACOM has met our business needs very well so far. Review collected by and hosted on G2.com.

We recently moved four numbers across to NUACOM — US, Canada, Ireland and UK — and Vaibhav handled the whole process from start to finish.

What stood out was the communication. Every update came before I had to ask. When the Irish port hit a snag early on, he flagged it straight away, explained it needed no action from our side, and resubmitted — no drama. The US and Canadian numbers went across first, then Ireland and the UK number went live today exactly when he said it would.

It's the kind of service where you notice what didn't happen: no chasing, no confusion. Vaibhav was responsive, competent, clear and just got it done.

Highly recommend.

The desktop app was very easy to download and the phone works smoothly and is very intuitive. Review collected by and hosted on G2.com.

Nothing, the onboarding process was very smooth and the assigned contact extremely competent and available for questions. Review collected by and hosted on G2.com.

Support is key in a telecoms partner, and Nuacom are very responsive. The platform is comprehensive, sophisticated, and still easy to understand, and the apps are straightforward too. Calls can be handled on mobile via the app, as well as on Mac/PC and IP phones, which makes it flexible for day-to-day use. The use of AI to set up the IVR, along with call recording and redirecting, is excellent. The monthly fee includes all calls under a fair usage policy. Call quality is on par with, or even superior to, other providers in the IP telephony space. They also offer integrations, although I haven’t explored those yet. Review collected by and hosted on G2.com.

The only negative with Nuacom is the same as with all IP telephony platforms: it depends on the quality of the internet connection. That said, I think it performs extremely well. Review collected by and hosted on G2.com.

On behalf of Cost Management Ireland Specialist Limited, I would like to say that the team at Nuacom were extremely helpful and very easy to deal with throughout the entire process.

They answered all of my questions clearly and arranged online calls with me to make sure I was completely happy with everything I wanted set up. Once connected and provided with a new number, I was assigned a dedicated specialist who helped me with everything I needed.

They handled the setup for me, meaning I didn’t have to do anything myself, which made the whole process very straightforward and stress-free. The level of support and communication has been excellent from start to finish.

I would highly recommend their service. In my opinion, so far, everything has been perfect Review collected by and hosted on G2.com.

Not sure, only started using the service Review collected by and hosted on G2.com.

What I like best is the unified desktop app and mobile synchronization. In recruitment, we are rarely sitting at a desk all day; NUACOM allows us to transition from a candidate interview on my laptop to a client follow-up on my mobile without any drop in call quality or data tracking. Review collected by and hosted on G2.com.

If your business relies on high-volume, high-touch relationship management like recruitment or consulting, stop looking at basic VoIP providers. NUACOM is a productivity platform first and a phone system second. It pays for itself in the time it saves your team. Review collected by and hosted on G2.com.

Nuacom contacted me almost immediately when I inquired about their services and within an hour, I was set up. The guys fast tracked installation also which was a great help. They are very knowledgeable and helpful. Delighted with my new supplier. Review collected by and hosted on G2.com.

Nothing - everything has been great. Delighted with all of the new functionality also. Review collected by and hosted on G2.com.

I find NUACOM seamless, and the customer service and response time are excellent. I can connect it to our CRM without needing a specific build, which saves time, and use it with different voice applications and mobile phones. The onboarding was really simple: the team called, talked me through it, and did it for me. Review collected by and hosted on G2.com.

we dont have any negatives or dislikes Review collected by and hosted on G2.com.

It seems to be user friendly for the team and also has features we did not use before but will use going forward. Monitoring will be much improved for our organisation Review collected by and hosted on G2.com.

We have not used it enough yet to have a dislike list but will reach out if we do have any issues or queries Review collected by and hosted on G2.com.