--- title: Intermedia Unite Reviews meta\_title: 'Intermedia Unite Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 522 reviews by the users' company size, role or industry to find out how Intermedia Unite works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 522 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- ### Intermedia Unite Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **quick and effective customer support** from Intermedia Unite, enhancing their overall experience and reliability. [(14 mentions)](https://www.g2.com/products/intermedia-unite/reviews?filters%5Bsentiment_snippet%5D=1254808&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of Intermedia Unite, finding it user-friendly and effective for communication needs. [(14 mentions)](https://www.g2.com/products/intermedia-unite/reviews?filters%5Bsentiment_snippet%5D=1254130&qs=pros-and-cons#reviews) Users value the **knowledgeable and responsive customer support** of Intermedia Unite, enhancing their onboarding and technical issue resolution experience. [(9 mentions)](https://www.g2.com/products/intermedia-unite/reviews?filters%5Bsentiment_snippet%5D=1253356&qs=pros-and-cons#reviews) Users appreciate the **intuitive design** of Intermedia Unite, making communication seamless and user-friendly for all ages. [(9 mentions)](https://www.g2.com/products/intermedia-unite/reviews?filters%5Bsentiment_snippet%5D=1252519&qs=pros-and-cons#reviews) Users value the **reliability** of Intermedia Unite, appreciating consistent performance and excellent support throughout their experience. [(9 mentions)](https://www.g2.com/products/intermedia-unite/reviews?filters%5Bsentiment_snippet%5D=1254434&qs=pros-and-cons#reviews) Users face **internet dependency issues** with Intermedia Unite, leading to dropped calls during network challenges. [(3 mentions)](https://www.g2.com/products/intermedia-unite/reviews?filters%5Bsentiment_snippet%5D=1253168&qs=pros-and-cons#reviews) Users often face **administrative complexities** in Intermedia Unite, leading to frequent calls for support and concerns over consistency. [(2 mentions)](https://www.g2.com/products/intermedia-unite/reviews?filters%5Bsentiment_snippet%5D=1252569&qs=pros-and-cons#reviews) Users report **admin control issues** with Intermedia Unite, leading to complexities that frustrate new administrators. [(2 mentions)](https://www.g2.com/products/intermedia-unite/reviews?filters%5Bsentiment_snippet%5D=2017739&qs=pros-and-cons#reviews) Users experience frequent **connection issues** with Intermedia Unite, leading to dropped calls and frustration during use. [(2 mentions)](https://www.g2.com/products/intermedia-unite/reviews?filters%5Bsentiment_snippet%5D=1254235&qs=pros-and-cons#reviews) Users often face **poor customer service** , experiencing frustrating transfers and unresolved issues despite polite support staff. [(2 mentions)](https://www.g2.com/products/intermedia-unite/reviews?filters%5Bsentiment_snippet%5D=1254171&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Intermedia Unite ##### 1. Customer Support Users value the **quick and effective customer support** from Intermedia Unite, enhancing their overall experience and reliability. [ See 14 mentions ](https://www.g2.com/products/intermedia-unite/reviews?filters%5Bsentiment_snippet%5D=1254808&qs=pros-and-cons#reviews) See Related User Reviews NL nancy l. Mid-Market (51-1000 emp.) 4.5/5 "Reliable" What do you like about Intermedia Unite? It's scallable. For the most part is works very well and I would not change. I really am glad there are several tools included with out service. We ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Reliable" What do you like about Intermedia Unite? We use Unite for our phone system which is also integrated with our voice mail services and it works great. We have been using it for years on recom ##### 2. Ease of Use Users appreciate the **ease of use** of Intermedia Unite, finding it user-friendly and effective for communication needs. [ See 14 mentions ](https://www.g2.com/products/intermedia-unite/reviews?filters%5Bsentiment_snippet%5D=1254130&qs=pros-and-cons#reviews) See Related User Reviews ![Samarah A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samarah A.") SA Samarah A. 4.0/5 "Intuitive Video Conferencing with AI Power" What do you like about Intermedia Unite? I find Anymeeting Video Conferencing incredibly easy to use, which greatly enhances my online meeting experience. The AI capabilities are a standout f ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Comprehensive, Reliable Suite with Minor Connectivity and Admin Hurdles" What do you like about Intermedia Unite? Intermedia Unite provides a comprehensive, genuine and professional communication suite that ensures team chat, video conferencing, file sharing, and ##### 3. Customer Service Users value the **knowledgeable and responsive customer support** of Intermedia Unite, enhancing their onboarding and technical issue resolution experience. [ See 9 mentions ](https://www.g2.com/products/intermedia-unite/reviews?filters%5Bsentiment_snippet%5D=1253356&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Efficient Communication and Strong Support, but Needs Better Integration" What do you like about Intermedia Unite? Intermedia Unite has guaranteed efficiency in uniting all communications processes, by connecting chats, video, voice cals, content sharing, among man NL nancy l. Mid-Market (51-1000 emp.) 4.5/5 "Reliable" What do you like about Intermedia Unite? It's scallable. For the most part is works very well and I would not change. I really am glad there are several tools included with out service. We ##### 4. Intuitive Users appreciate the **intuitive design** of Intermedia Unite, making communication seamless and user-friendly for all ages. [ See 9 mentions ](https://www.g2.com/products/intermedia-unite/reviews?filters%5Bsentiment_snippet%5D=1252519&qs=pros-and-cons#reviews) See Related User Reviews ![Samarah A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samarah A.") SA Samarah A. 4.0/5 "Intuitive Video Conferencing with AI Power" What do you like about Intermedia Unite? I find Anymeeting Video Conferencing incredibly easy to use, which greatly enhances my online meeting experience. The AI capabilities are a standout f ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Comprehensive, Reliable Suite with Minor Connectivity and Admin Hurdles" What do you like about Intermedia Unite? Intermedia Unite provides a comprehensive, genuine and professional communication suite that ensures team chat, video conferencing, file sharing, and ##### 5. Reliability Users value the **reliability** of Intermedia Unite, appreciating consistent performance and excellent support throughout their experience. [ See 9 mentions ](https://www.g2.com/products/intermedia-unite/reviews?filters%5Bsentiment_snippet%5D=1254434&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Comprehensive, Reliable Suite with Minor Connectivity and Admin Hurdles" What do you like about Intermedia Unite? Intermedia Unite provides a comprehensive, genuine and professional communication suite that ensures team chat, video conferencing, file sharing, and ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Efficient Communication and Strong Support, but Needs Better Integration" What do you like about Intermedia Unite? Intermedia Unite has guaranteed efficiency in uniting all communications processes, by connecting chats, video, voice cals, content sharing, among man ### 5 Cons or Disadvantages of Intermedia Unite ##### 1. Internet Dependency Users face **internet dependency issues** with Intermedia Unite, leading to dropped calls during network challenges. [ See 3 mentions ](https://www.g2.com/products/intermedia-unite/reviews?filters%5Bsentiment_snippet%5D=1253168&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Comprehensive, Reliable Suite with Minor Connectivity and Admin Hurdles" What do you dislike about Intermedia Unite? Intermedia Unite has remote connectivity problems, which makes our calls to drop and this happens when there is network connectivity challenges Some ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Efficient Communication and Strong Support, but Needs Better Integration" What do you dislike about Intermedia Unite? Intermedia Unite has high network dependence, which is instantly affected by poor quality network The program is selective in matters integration, a ##### 2. Admin Control Users often face **administrative complexities** in Intermedia Unite, leading to frequent calls for support and concerns over consistency. [ See 2 mentions ](https://www.g2.com/products/intermedia-unite/reviews?filters%5Bsentiment_snippet%5D=1252569&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Comprehensive, Reliable Suite with Minor Connectivity and Admin Hurdles" What do you dislike about Intermedia Unite? Intermedia Unite has remote connectivity problems, which makes our calls to drop and this happens when there is network connectivity challenges Some ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "VOIP made Simple" What do you dislike about Intermedia Unite? If you're twisting my arm for negative feedback then I would like to see more consistency in the admin portal. It's only fair to mention that I've def ##### 3. Admin Control Issues Users report **admin control issues** with Intermedia Unite, leading to complexities that frustrate new administrators. [ See 2 mentions ](https://www.g2.com/products/intermedia-unite/reviews?filters%5Bsentiment_snippet%5D=2017739&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Comprehensive, Reliable Suite with Minor Connectivity and Admin Hurdles" What do you dislike about Intermedia Unite? Intermedia Unite has remote connectivity problems, which makes our calls to drop and this happens when there is network connectivity challenges Some ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "VOIP made Simple" What do you dislike about Intermedia Unite? If you're twisting my arm for negative feedback then I would like to see more consistency in the admin portal. It's only fair to mention that I've def ##### 4. Connection Issues Users experience frequent **connection issues** with Intermedia Unite, leading to dropped calls and frustration during use. [ See 2 mentions ](https://www.g2.com/products/intermedia-unite/reviews?filters%5Bsentiment_snippet%5D=1254235&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Comprehensive, Reliable Suite with Minor Connectivity and Admin Hurdles" What do you dislike about Intermedia Unite? Intermedia Unite has remote connectivity problems, which makes our calls to drop and this happens when there is network connectivity challenges Some ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Rock solid reliability" What do you dislike about Intermedia Unite? At one point, we had some trouble finding a new desktop VOIP phone that was compatible with Intermedia. For some reason, only older discontinued model ##### 5. Customer Service Users often face **poor customer service** , experiencing frustrating transfers and unresolved issues despite polite support staff. [ See 2 mentions ](https://www.g2.com/products/intermedia-unite/reviews?filters%5Bsentiment_snippet%5D=1254171&qs=pros-and-cons#reviews) See Related User Reviews NL nancy l. Mid-Market (51-1000 emp.) 4.5/5 "Reliable" What do you dislike about Intermedia Unite? the tiered support line. I have to repeat myself many times after being transferred to higher and higher levels at tech support instead of directly wo ![Chad P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chad P.") CP Chad P. Small-Business (50 or fewer emp.) 0.5/5 "Nice People But Horrible At Resolving Issues" What do you dislike about Intermedia Unite? There is extremely poor communication on what the software is capable of. If you want to integrate to NetSuite, they say they can do it but only can h CB Christopher B. IT Manager Small-Business (50 or fewer emp.) 7/28/2026 "Intermedia Unite: Flexible Phone Reassignment and Fast, Helpful Support" 5/5 What do you like best about Intermedia Unite? There are several things I like about Intermedia Unite. As with any company, there’s a certain level of turnover, so the ability to remove and reassign phones to a new user is awesome. I also really appreciate being able to review analytics for missed calls and troubleshoot issues on the back end. Whenever there’s an issue, or a feature I’ve forgotten how to use or set up (or simply haven’t needed in a while), reaching out to support has been my number one go-to. I’ve never had a long wait, and they’ve always been able to help me resolve my issue. They’ll point you to where it is in their help files, but they’ll also walk you through what you need to do or even make the adjustment for you. Review collected by and hosted on G2.com. What do you dislike about Intermedia Unite? Honestly, the only real issue for me is the back-and-forth when you need to switch a phone over to a new user. It’s great that you have the control to do that, but I feel the process could be a bit more intuitive and straightforward. Review collected by and hosted on G2.com. What problems is Intermedia Unite solving and how is that benefiting you? We are a smaller company so our biggest issue has always been reliability of service. There have been very few issues since we have had them. Even when there are we are immediately notified. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Robert L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Robert L.") RL Robert L. CEO Small-Business (50 or fewer emp.) 5/16/2024 "Automated Scammer Blocker with Reliable Support" 5/5 What do you like best about Intermedia Unite? I use Intermedia Unite for my business, and I really like the ability to easily set up an automated attendant, which has solved my spam call problem by screening them out. I save a lot of money on my monthly phone bill, and it's really inexpensive because they never raise the prices; it's only about $35 a month. The auto attendant feature is really nice, and the phone hardware I got from them makes things very easy. The app is good, and the service is excellent whenever I have an issue or problem. It's easy to get a hold of somebody, and they provide really great support. Setting it up was very easy with helpful guidance on which phone hardware to get, backed by very helpful customer service. Review collected by and hosted on G2.com. What do you dislike about Intermedia Unite? I have zero complaints. Review collected by and hosted on G2.com. What problems is Intermedia Unite solving and how is that benefiting you? I use Intermedia Unite to solve my spam call problem with its automated attendant and save money on my phone bill, which is just $35 a month. Review collected by and hosted on G2.com. Show More 7/20/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Bruce H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bruce H.") BH Bruce H. Chief Executive Officer Small-Business (50 or fewer emp.) 4/8/2026 "Clean, Easy, and Perfect for Simple Setup" 5/5 What do you like best about Intermedia Unite? I really like how simple Intermedia Unite is to use, especially for someone who hasn't used it before, like a new speaker. It's super easy to use and doesn't cause confusion among our varied speakers. We offer a lot of webinars over the course of a year, all with different speakers, and this makes Intermedia Unite a very simple platform that's easy to train amongst a large group of people. We've used a lot of different platforms, but Intermedia Unite was the cleanest and easiest. It was fairly easy right from the get go, and there's not a whole lot to it, making it very easy to get started. Review collected by and hosted on G2.com. What do you dislike about Intermedia Unite? I would like to see the polling feature more integrated and automated. Review collected by and hosted on G2.com. What problems is Intermedia Unite solving and how is that benefiting you? I find Intermedia Unite is super easy to use, reducing confusion among varied speakers, and it's straightforward to train large groups on. Review collected by and hosted on G2.com. Show More 4/14/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") UN Verified User in Non-Profit Organization Management Mid-Market (51-1000 emp.) 4/21/2026 "Seamless, Reliable Communication Across Devices with Powerful Texting and Integrations" 4.5/5 What do you like best about Intermedia Unite? Intermedia Unite allows our team to communicate seamlessly through physical desktop phones, mobile apps, and PC apps. This makes it easy for remote staff to stay reachable even when they’re not in the office, without needing to use their personal number. When someone steps away from their desk, the mobile app effectively acts as an extension wherever they have cell service, so they can still take calls and stay connected. So far, the system has been reliable and dependable. The texting feature has also been very helpful, since it lets our staff communicate with clients and partners without having to share personal cell numbers or purchase cell phones for employees who engage with clients. The mobile and PC apps are easy to use, and were very easy to train staff on use. The wide array of features has offered us a better product at a competitive price point. The integration with our office apps is also helpful, and the AI transcripts of voicemails is fairly accurate. Review collected by and hosted on G2.com. What do you dislike about Intermedia Unite? The voicemail notification emails were flagged by our email provider as suspicious due the the volume of emails coming through with attached voice recording. Review collected by and hosted on G2.com. What problems is Intermedia Unite solving and how is that benefiting you? Our old VoIP provider was leaving the VoIP business, so we needed to find a new provider. Intermedia was recommended by a partner, and they connected us with the right people so we could explore the product. It turned out to be a good fit and has given us more resources to communicate in a world where communication is changing rapidly. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Daniel Q.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel Q.") DQ Daniel Q. Oral and Maxillofacial Surgeon Small-Business (50 or fewer emp.) 4/8/2026 "Feature-Rich, Affordable VoIP That Fits Our Healthcare Office" 5/5 What do you like best about Intermedia Unite? Intermedia Unite provides my office a VOIP system that is full of features that we need and use as a healthcare provider at a very reasonable cost. Review collected by and hosted on G2.com. What do you dislike about Intermedia Unite? Would like to be able to delete calls from the call log Review collected by and hosted on G2.com. What problems is Intermedia Unite solving and how is that benefiting you? We were previously an AT&T customer using analog phones and a fax line. Intermedia provided us with a full featured system with telephones that we are able to use to perform a number of functions our analog system could not. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Gina B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gina B.") GB Gina B. Small-Business (50 or fewer emp.) 4/14/2026 "Seamless Call Management for Small Teams" 5/5 What do you like best about Intermedia Unite? I love the integration of Intermedia Unite with the Unite app as it works seamlessly with our desktop phones. The feature that syncs voicemail messages from our desktop phones to our smartphones is incredibly handy as it allows us to answer calls in real-time, even when we're not in the office. The initial setup was very easy, and everything works seamlessly. I wouldn't change a thing. Review collected by and hosted on G2.com. What do you dislike about Intermedia Unite? Everything about the product is fantastic. Review collected by and hosted on G2.com. What problems is Intermedia Unite solving and how is that benefiting you? Intermedia Unite helps us promptly answer calls and direct them to the correct extension. Its seamless app integration allows us to handle calls in real time, even when away from the office, and syncs voicemails between desktop phones and smartphones. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Erez L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Erez L.") EL Erez L. CTO Mid-Market (51-1000 emp.) 7/21/2026 Guest users or non-business users of the software, not included in G2 scores. "Efficient, Friendly Service—Highly Recommend" 5/5 What do you like best about Intermedia Unite? Michael Andreson was great to work with. He was efficient, friendly, and knowledgeable throughout the process. I highly recommend this company. Review collected by and hosted on G2.com. What do you dislike about Intermedia Unite? There was nothing that I disliked about this company. Review collected by and hosted on G2.com. What problems is Intermedia Unite solving and how is that benefiting you? we were integrating with a mutual client. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Fred S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fred S.") FS Fred S. Director Small-Business (50 or fewer emp.) 5/5/2026 "Unite Has Everything We Need—and It’s Easy to Use" 5/5 What do you like best about Intermedia Unite? It’s very easy to use, and it has everything we need. Review collected by and hosted on G2.com. What do you dislike about Intermedia Unite? We like everything about Unite. It has everything we need. Review collected by and hosted on G2.com. What problems is Intermedia Unite solving and how is that benefiting you? Whenever Intermedia has problems, they usually do not affect us. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite NL nancy l. Sales Director Mid-Market (51-1000 emp.) 8/9/2025 "Reliable" 4.5/5 What do you like best about Intermedia Unite? It's scallable. For the most part is works very well and I would not change. I really am glad there are several tools included with out service. We use the Unite for the phone and can also use it as an app for desktop and mobile which is used every day. As the admin, I can add or reduce the amount of user licenses according to our business growth. I have access to call logs and can see our peak call volume times. I can perform team meetings with the anywhere meeting that is also part of our plan. It really does UNITE our workforce. Relatively simple to manage and use. When i need to make a change and not sure about it, Tech support is available and helpful. It's easy to train my new employees on how to use the system. Review collected by and hosted on G2.com. What do you dislike about Intermedia Unite? the tiered support line. I have to repeat myself many times after being transferred to higher and higher levels at tech support instead of directly working with an assigned representative. Each employee does their best to help. The security authentication while a good concept is 50% good and 50%failure. It's a failure when I can't get verified because email and /or the text codes for verification don't arrive, even though I'm the admin. Seems to be a technical limitation or glitch. But the pros outweigh the negatives which is why I still recommend this company. Review collected by and hosted on G2.com. What problems is Intermedia Unite solving and how is that benefiting you? It keeps the communication lines working. Unite basically is well named for it keeps my team united. We all work remotely . The unite app for desktop or mobile is very useful for my sales rep whether working at home or on the road. The app has a chat function that we can use that is faster than relying on email. It's also relatively easy to launch a team meeting or a training session with anywhere meeting built into the app. It can do more but that is all I really use it for. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Samarah A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samarah A.") SA Samarah A. 11/11/2025 "Intuitive Video Conferencing with AI Power" 4/5 What do you like best about Intermedia Unite? I find Anymeeting Video Conferencing incredibly easy to use, which greatly enhances my online meeting experience. The AI capabilities are a standout feature, making it unique among other conferencing platforms. I especially appreciate how I can seamlessly join meetings from either my mobile or laptop, and how easy and quick it is to add other participants. The unified communication tool integrates everything I need for efficient meetings. I also value the AI's assistance during meetings, as it provides helpful responses when I ask questions about topics I'm unfamiliar with. Overall, the features make my online meetings smooth and productive. Review collected by and hosted on G2.com. What do you dislike about Intermedia Unite? nothing much to say since it works well so far Review collected by and hosted on G2.com. What problems is Intermedia Unite solving and how is that benefiting you? I find Anymeeting Video Conferencing easy to use with AI capabilities that answer my questions during meetings. It supports mobile and laptop access, allowing quick meeting setups and easy friend additions. Review collected by and hosted on G2.com. 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