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Best Survey Software for Small Business

Nana Serwah Nkrahene
NSN
Researched and written by Nana Serwah Nkrahene

Products classified in the overall Survey category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Survey to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Survey category.

In addition to qualifying for inclusion in the Survey Software category, to qualify for inclusion in the Small Business Survey Software category, a product must have at least 10 reviews left by a reviewer from a small business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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153 Listings in Small Business Survey Available

(47,302)4.6 out of 5
3rd Easiest To Use in Survey software
View top Consulting Services for Google Workspace
Save to My Lists
Entry Level Price:$6.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Google Workspace is a comprehensive productivity and collaboration solution designed to help users streamline their work processes by integrating essential tools such as email, chat, file storage, and

    Users
    • Student
    • Teacher
    Industries
    • Information Technology and Services
    • Education Management
    Market Segment
    • 46% Small-Business
    • 35% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Google Workspace is a suite of cloud-based tools including Gmail, Drive, Docs, and Meet, designed to facilitate collaboration and streamline daily work tasks.
    • Users frequently mention the seamless integration of tools, real-time collaboration, and the platform's user-friendly interface as key benefits of Google Workspace.
    • Users experienced limitations with advanced features, occasional performance issues with large files, and complexities in navigating advanced admin and security settings.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Google Workspace Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,837
    Team Collaboration
    1,048
    Integrations
    1,005
    Intuitive
    822
    Features
    793
    Cons
    Missing Features
    704
    Limited Features
    669
    Lacking Features
    352
    Limited Customization
    277
    Expensive
    272
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Google Workspace features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.9
    9.0
    Permissions
    Average: 8.6
    9.0
    Question Types
    Average: 8.8
    9.0
    Data Exporting
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Google
    Company Website
    Year Founded
    1998
    HQ Location
    Mountain View, CA
    Twitter
    @google
    31,586,146 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    325,935 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Google Workspace is a comprehensive productivity and collaboration solution designed to help users streamline their work processes by integrating essential tools such as email, chat, file storage, and

Users
  • Student
  • Teacher
Industries
  • Information Technology and Services
  • Education Management
Market Segment
  • 46% Small-Business
  • 35% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Google Workspace is a suite of cloud-based tools including Gmail, Drive, Docs, and Meet, designed to facilitate collaboration and streamline daily work tasks.
  • Users frequently mention the seamless integration of tools, real-time collaboration, and the platform's user-friendly interface as key benefits of Google Workspace.
  • Users experienced limitations with advanced features, occasional performance issues with large files, and complexities in navigating advanced admin and security settings.
Google Workspace Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,837
Team Collaboration
1,048
Integrations
1,005
Intuitive
822
Features
793
Cons
Missing Features
704
Limited Features
669
Lacking Features
352
Limited Customization
277
Expensive
272
Google Workspace features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.9
9.0
Permissions
Average: 8.6
9.0
Question Types
Average: 8.8
9.0
Data Exporting
Average: 8.6
Seller Details
Seller
Google
Company Website
Year Founded
1998
HQ Location
Mountain View, CA
Twitter
@google
31,586,146 Twitter followers
LinkedIn® Page
www.linkedin.com
325,935 employees on LinkedIn®
(23,325)4.4 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SurveyMonkey is the world’s most popular platform for surveys and forms, built for business and loved by users. We combine powerful capabilities with intuitive design, effectively serving every us

    Users
    • Teacher
    • Owner
    Industries
    • Education Management
    • Hospital & Health Care
    Market Segment
    • 36% Small-Business
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SurveyMonkey Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    247
    Ease of Creation
    110
    Intuitive
    84
    Simple
    72
    Templates
    54
    Cons
    Expensive
    71
    Limitations
    59
    Survey Issues
    59
    Limited Features
    47
    Limited Customization
    36
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SurveyMonkey features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.9
    8.4
    Permissions
    Average: 8.6
    8.9
    Question Types
    Average: 8.8
    8.5
    Data Exporting
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1999
    HQ Location
    San Mateo, CA
    Twitter
    @SurveyMonkey
    43,019 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,372 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business and loved by users. We combine powerful capabilities with intuitive design, effectively serving every us

Users
  • Teacher
  • Owner
Industries
  • Education Management
  • Hospital & Health Care
Market Segment
  • 36% Small-Business
  • 34% Mid-Market
SurveyMonkey Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
247
Ease of Creation
110
Intuitive
84
Simple
72
Templates
54
Cons
Expensive
71
Limitations
59
Survey Issues
59
Limited Features
47
Limited Customization
36
SurveyMonkey features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.9
8.4
Permissions
Average: 8.6
8.9
Question Types
Average: 8.8
8.5
Data Exporting
Average: 8.6
Seller Details
Company Website
Year Founded
1999
HQ Location
San Mateo, CA
Twitter
@SurveyMonkey
43,019 Twitter followers
LinkedIn® Page
www.linkedin.com
1,372 employees on LinkedIn®

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(4,610)4.7 out of 5
Optimized for quick response
10th Easiest To Use in Survey software
Save to My Lists
50% Off: $19.50/user/month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Trusted by more than 35 million users worldwide, Jotform is a powerful online form builder designed to help individuals and organizations create, customize, and publish forms in minutes, from any devi

    Users
    • Owner
    • CEO
    Industries
    • Non-Profit Organization Management
    • Education Management
    Market Segment
    • 70% Small-Business
    • 21% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • JotForm is a digital tool used for creating and managing various types of online forms such as contact forms, surveys, registrations, and payment forms.
    • Reviewers frequently mention the ease of use, customization options, and the ability to integrate with other platforms as key benefits of using JotForm.
    • Reviewers experienced issues with the pricing being high for small businesses, limitations in the free version, and occasional slow loading times for complex forms.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Jotform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    951
    Simple
    583
    Ease of Creation
    407
    Features
    407
    User-Friendly
    405
    Cons
    Expensive
    214
    Limited Customization
    189
    Missing Features
    187
    Form Issues
    176
    Form Design
    170
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Jotform features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.9
    8.5
    Permissions
    Average: 8.6
    9.3
    Question Types
    Average: 8.8
    8.8
    Data Exporting
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Jotform
    Company Website
    Year Founded
    2006
    HQ Location
    San Francisco, California
    Twitter
    @Jotform
    39,485 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    866 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Trusted by more than 35 million users worldwide, Jotform is a powerful online form builder designed to help individuals and organizations create, customize, and publish forms in minutes, from any devi

Users
  • Owner
  • CEO
Industries
  • Non-Profit Organization Management
  • Education Management
Market Segment
  • 70% Small-Business
  • 21% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • JotForm is a digital tool used for creating and managing various types of online forms such as contact forms, surveys, registrations, and payment forms.
  • Reviewers frequently mention the ease of use, customization options, and the ability to integrate with other platforms as key benefits of using JotForm.
  • Reviewers experienced issues with the pricing being high for small businesses, limitations in the free version, and occasional slow loading times for complex forms.
Jotform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
951
Simple
583
Ease of Creation
407
Features
407
User-Friendly
405
Cons
Expensive
214
Limited Customization
189
Missing Features
187
Form Issues
176
Form Design
170
Jotform features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.9
8.5
Permissions
Average: 8.6
9.3
Question Types
Average: 8.8
8.8
Data Exporting
Average: 8.6
Seller Details
Seller
Jotform
Company Website
Year Founded
2006
HQ Location
San Francisco, California
Twitter
@Jotform
39,485 Twitter followers
LinkedIn® Page
www.linkedin.com
866 employees on LinkedIn®
(7,232)4.1 out of 5
Optimized for quick response
14th Easiest To Use in Survey software
View top Consulting Services for Constant Contact
Save to My Lists
Entry Level Price:Starting at $12.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    We deliver for small businesses with powerful tools to simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience, we help you build strong con

    Users
    • Marketing Manager
    • Owner
    Industries
    • Non-Profit Organization Management
    • Marketing and Advertising
    Market Segment
    • 70% Small-Business
    • 23% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Constant Contact is a platform designed for email marketing, social media management, and customer outreach, offering features such as user-friendly interface, customizable templates, and analytics.
    • Reviewers like the platform's user-friendly interface, the ability to reach multiple clients at once, the customizable templates, and the analytics that provide an overview of the reach and organization ability.
    • Users reported issues with the platform's processing speed, high cost, limited automation features, and difficulties in setting up custom templates and organizing email lists.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Constant Contact Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,060
    Easy Creation
    494
    Email Marketing
    485
    Simple
    457
    Helpful
    420
    Cons
    Missing Features
    280
    Limited Customization
    255
    Limited Features
    246
    Limited Templates
    212
    Layout Issues
    185
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Constant Contact features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.9
    8.8
    Permissions
    Average: 8.6
    8.4
    Question Types
    Average: 8.8
    8.6
    Data Exporting
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1995
    HQ Location
    Waltham, US
    Twitter
    @ConstantContact
    67,402 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,108 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

We deliver for small businesses with powerful tools to simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience, we help you build strong con

Users
  • Marketing Manager
  • Owner
Industries
  • Non-Profit Organization Management
  • Marketing and Advertising
Market Segment
  • 70% Small-Business
  • 23% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Constant Contact is a platform designed for email marketing, social media management, and customer outreach, offering features such as user-friendly interface, customizable templates, and analytics.
  • Reviewers like the platform's user-friendly interface, the ability to reach multiple clients at once, the customizable templates, and the analytics that provide an overview of the reach and organization ability.
  • Users reported issues with the platform's processing speed, high cost, limited automation features, and difficulties in setting up custom templates and organizing email lists.
Constant Contact Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,060
Easy Creation
494
Email Marketing
485
Simple
457
Helpful
420
Cons
Missing Features
280
Limited Customization
255
Limited Features
246
Limited Templates
212
Layout Issues
185
Constant Contact features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.9
8.8
Permissions
Average: 8.6
8.4
Question Types
Average: 8.8
8.6
Data Exporting
Average: 8.6
Seller Details
Company Website
Year Founded
1995
HQ Location
Waltham, US
Twitter
@ConstantContact
67,402 Twitter followers
LinkedIn® Page
www.linkedin.com
1,108 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    QuestionPro is a comprehensive insights and experience management platform trusted by over 5.3 million users in 100+ countries, from individual researchers to Fortune 100 corporations. Our powerful an

    Users
    • Executive Director
    • Student
    Industries
    • Non-Profit Organization Management
    • Higher Education
    Market Segment
    • 60% Small-Business
    • 22% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • QuestionPro Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    285
    Helpful
    115
    Intuitive
    98
    Customer Support
    82
    Ease of Creation
    82
    Cons
    Survey Issues
    73
    Learning Curve
    46
    Expensive
    30
    Limited Customization
    25
    Not Intuitive
    23
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • QuestionPro features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.9
    8.6
    Permissions
    Average: 8.6
    9.1
    Question Types
    Average: 8.8
    8.9
    Data Exporting
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2005
    HQ Location
    Austin , Texas
    Twitter
    @questionpro
    13,170 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    518 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

QuestionPro is a comprehensive insights and experience management platform trusted by over 5.3 million users in 100+ countries, from individual researchers to Fortune 100 corporations. Our powerful an

Users
  • Executive Director
  • Student
Industries
  • Non-Profit Organization Management
  • Higher Education
Market Segment
  • 60% Small-Business
  • 22% Mid-Market
QuestionPro Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
285
Helpful
115
Intuitive
98
Customer Support
82
Ease of Creation
82
Cons
Survey Issues
73
Learning Curve
46
Expensive
30
Limited Customization
25
Not Intuitive
23
QuestionPro features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.9
8.6
Permissions
Average: 8.6
9.1
Question Types
Average: 8.8
8.9
Data Exporting
Average: 8.7
Seller Details
Year Founded
2005
HQ Location
Austin , Texas
Twitter
@questionpro
13,170 Twitter followers
LinkedIn® Page
www.linkedin.com
518 employees on LinkedIn®
(939)4.5 out of 5
9th Easiest To Use in Survey software
View top Consulting Services for Typeform
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Typeform is a refreshingly different form builder. We help over 150,000 businesses collect the data they need with forms, surveys, and quizzes people enjoy. Designed to look striking and feel effortle

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 65% Small-Business
    • 28% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Typeform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    138
    Intuitive
    83
    Simple
    58
    Integrations
    52
    Ease of Creation
    47
    Cons
    Expensive
    47
    Limited Features
    20
    Missing Features
    18
    Limited Customization
    17
    Poor Design
    13
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Typeform features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.9
    8.7
    Permissions
    Average: 8.6
    9.1
    Question Types
    Average: 8.8
    8.8
    Data Exporting
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Typeform
    Company Website
    Year Founded
    2012
    HQ Location
    Barcelona
    Twitter
    @typeform
    28,542 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    843 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Typeform is a refreshingly different form builder. We help over 150,000 businesses collect the data they need with forms, surveys, and quizzes people enjoy. Designed to look striking and feel effortle

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 65% Small-Business
  • 28% Mid-Market
Typeform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
138
Intuitive
83
Simple
58
Integrations
52
Ease of Creation
47
Cons
Expensive
47
Limited Features
20
Missing Features
18
Limited Customization
17
Poor Design
13
Typeform features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.9
8.7
Permissions
Average: 8.6
9.1
Question Types
Average: 8.8
8.8
Data Exporting
Average: 8.6
Seller Details
Seller
Typeform
Company Website
Year Founded
2012
HQ Location
Barcelona
Twitter
@typeform
28,542 Twitter followers
LinkedIn® Page
www.linkedin.com
843 employees on LinkedIn®
(499)4.9 out of 5
7th Easiest To Use in Survey software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SurveyMars is a completely free survey and poll maker platform. With unlimited surveys, questions, and responses, you can gather insights quickly and effortlessly. Get started for free and there is no

    Users
    • CEO
    • Project Manager
    Industries
    • Computer Software
    • Retail
    Market Segment
    • 38% Small-Business
    • 20% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SurveyMars Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    199
    Helpful
    89
    Simple
    89
    Ease of Creation
    86
    Efficiency
    61
    Cons
    Limited Customization
    47
    Survey Issues
    34
    Missing Features
    24
    Limited Data Analysis
    22
    Limited Options
    19
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SurveyMars features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.9
    9.4
    Permissions
    Average: 8.6
    9.7
    Question Types
    Average: 8.8
    9.3
    Data Exporting
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    HQ Location
    N/A
    LinkedIn® Page
    www.linkedin.com
    7 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SurveyMars is a completely free survey and poll maker platform. With unlimited surveys, questions, and responses, you can gather insights quickly and effortlessly. Get started for free and there is no

Users
  • CEO
  • Project Manager
Industries
  • Computer Software
  • Retail
Market Segment
  • 38% Small-Business
  • 20% Mid-Market
SurveyMars Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
199
Helpful
89
Simple
89
Ease of Creation
86
Efficiency
61
Cons
Limited Customization
47
Survey Issues
34
Missing Features
24
Limited Data Analysis
22
Limited Options
19
SurveyMars features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.9
9.4
Permissions
Average: 8.6
9.7
Question Types
Average: 8.8
9.3
Data Exporting
Average: 8.6
Seller Details
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
7 employees on LinkedIn®
(5,671)4.6 out of 5
4th Easiest To Use in Survey software
View top Consulting Services for Microsoft 365
Save to My Lists
Entry Level Price:$6.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Launch and grow your business with Microsoft 365. Do more, faster, with intelligent tools to create, send, share, and store professional, branded documents with your customers and team - securely in t

    Users
    • Owner
    • Software Engineer
    Industries
    • Information Technology and Services
    • Education Management
    Market Segment
    • 37% Mid-Market
    • 35% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Microsoft 365 is a suite of applications that can be installed on multiple devices, providing features such as email, collaboration, security, and device management.
    • Users like the seamless integration of Microsoft 365's applications, its user-friendly interface, the convenience of cloud storage, and the ability to access and edit documents in real time from any device.
    • Reviewers mentioned that Microsoft 365 can be expensive, especially for small businesses or individual users, and that it requires a stable internet connection, which can be inconvenient in areas with unstable connectivity.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Microsoft 365 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    244
    Team Collaboration
    201
    Features
    191
    Integrations
    174
    Seamless Integration
    151
    Cons
    Expensive
    100
    Learning Curve
    77
    Missing Features
    75
    Slow Performance
    61
    Limited Features
    60
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Microsoft 365 features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.9
    8.9
    Permissions
    Average: 8.6
    9.0
    Question Types
    Average: 8.8
    9.0
    Data Exporting
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Microsoft
    Year Founded
    1975
    HQ Location
    Redmond, Washington
    Twitter
    @microsoft
    13,084,579 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    226,132 employees on LinkedIn®
    Ownership
    MSFT
Product Description
How are these determined?Information
This description is provided by the seller.

Launch and grow your business with Microsoft 365. Do more, faster, with intelligent tools to create, send, share, and store professional, branded documents with your customers and team - securely in t

Users
  • Owner
  • Software Engineer
Industries
  • Information Technology and Services
  • Education Management
Market Segment
  • 37% Mid-Market
  • 35% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Microsoft 365 is a suite of applications that can be installed on multiple devices, providing features such as email, collaboration, security, and device management.
  • Users like the seamless integration of Microsoft 365's applications, its user-friendly interface, the convenience of cloud storage, and the ability to access and edit documents in real time from any device.
  • Reviewers mentioned that Microsoft 365 can be expensive, especially for small businesses or individual users, and that it requires a stable internet connection, which can be inconvenient in areas with unstable connectivity.
Microsoft 365 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
244
Team Collaboration
201
Features
191
Integrations
174
Seamless Integration
151
Cons
Expensive
100
Learning Curve
77
Missing Features
75
Slow Performance
61
Limited Features
60
Microsoft 365 features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.9
8.9
Permissions
Average: 8.6
9.0
Question Types
Average: 8.8
9.0
Data Exporting
Average: 8.6
Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
13,084,579 Twitter followers
LinkedIn® Page
www.linkedin.com
226,132 employees on LinkedIn®
Ownership
MSFT
Entry Level Price:0
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zoho Survey is online survey and questionnaire creation software.   We give you all the essentials to create surveys, distribute them and analyze their responses.  ● Over 200 expertly made template

    Users
    • Engineer
    • Founder
    Industries
    • Information Technology and Services
    • Education Management
    Market Segment
    • 51% Small-Business
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Zoho Survey Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    43
    Ease of Creation
    19
    Templates
    18
    Simple
    17
    Efficiency
    13
    Cons
    Limited Customization
    15
    Survey Issues
    9
    Expensive
    8
    Limited Features
    6
    Integration Issues
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Zoho Survey features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.9
    8.7
    Permissions
    Average: 8.6
    9.1
    Question Types
    Average: 8.8
    8.8
    Data Exporting
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Zoho
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    136,526 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29,794 employees on LinkedIn®
    Phone
    +1 (888) 900-9646
Product Description
How are these determined?Information
This description is provided by the seller.

Zoho Survey is online survey and questionnaire creation software.   We give you all the essentials to create surveys, distribute them and analyze their responses.  ● Over 200 expertly made template

Users
  • Engineer
  • Founder
Industries
  • Information Technology and Services
  • Education Management
Market Segment
  • 51% Small-Business
  • 33% Mid-Market
Zoho Survey Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
43
Ease of Creation
19
Templates
18
Simple
17
Efficiency
13
Cons
Limited Customization
15
Survey Issues
9
Expensive
8
Limited Features
6
Integration Issues
4
Zoho Survey features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.9
8.7
Permissions
Average: 8.6
9.1
Question Types
Average: 8.8
8.8
Data Exporting
Average: 8.7
Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
136,526 Twitter followers
LinkedIn® Page
www.linkedin.com
29,794 employees on LinkedIn®
Phone
+1 (888) 900-9646
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Mentimeter is the audience engagement platform. Easy-to-use, interactive, and innovative; presenting has never been less stressful and more effortless! Create unique and dynamic presentations that wil

    Users
    • Teacher
    • Lecturer
    Industries
    • Higher Education
    • Education Management
    Market Segment
    • 36% Small-Business
    • 34% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Mentimeter is a presentation tool that allows real-time audience participation through features like live polls, word clouds, and quizzes.
    • Users like how Mentimeter makes presentations interactive and engaging, boosts participation, and provides instant data analysis, making it suitable for both educational and corporate settings.
    • Users mentioned limitations in the free version, limited customization options, reliance on a stable internet connection, and the inability to export or download participant responses as drawbacks.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Mentimeter Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    408
    Engagement
    351
    Interactive Engagement
    285
    Fun
    249
    Presentations
    235
    Cons
    Limited Customization
    124
    Missing Features
    106
    PowerPoint Integration
    102
    Limited Features
    95
    PowerPoint Issues
    95
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Mentimeter features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.9
    8.1
    Permissions
    Average: 8.6
    8.9
    Question Types
    Average: 8.8
    8.3
    Data Exporting
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2014
    HQ Location
    Stockholm
    Twitter
    @Mentimeter
    10,525 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    411 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Mentimeter is the audience engagement platform. Easy-to-use, interactive, and innovative; presenting has never been less stressful and more effortless! Create unique and dynamic presentations that wil

Users
  • Teacher
  • Lecturer
Industries
  • Higher Education
  • Education Management
Market Segment
  • 36% Small-Business
  • 34% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Mentimeter is a presentation tool that allows real-time audience participation through features like live polls, word clouds, and quizzes.
  • Users like how Mentimeter makes presentations interactive and engaging, boosts participation, and provides instant data analysis, making it suitable for both educational and corporate settings.
  • Users mentioned limitations in the free version, limited customization options, reliance on a stable internet connection, and the inability to export or download participant responses as drawbacks.
Mentimeter Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
408
Engagement
351
Interactive Engagement
285
Fun
249
Presentations
235
Cons
Limited Customization
124
Missing Features
106
PowerPoint Integration
102
Limited Features
95
PowerPoint Issues
95
Mentimeter features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.9
8.1
Permissions
Average: 8.6
8.9
Question Types
Average: 8.8
8.3
Data Exporting
Average: 8.7
Seller Details
Year Founded
2014
HQ Location
Stockholm
Twitter
@Mentimeter
10,525 Twitter followers
LinkedIn® Page
www.linkedin.com
411 employees on LinkedIn®
(4,141)4.7 out of 5
12th Easiest To Use in Survey software
View top Consulting Services for G2 Profile and Reviews
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    G2 is the world's largest and most trusted software marketplace. More than 90 million people annually — including employees at all of the Fortune 500 companies — use G2 to make smarter software decisi

    Users
    • Software Engineer
    • Software Developer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 49% Small-Business
    • 32% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • G2 Profiles and Reviews is a platform that allows users to evaluate and understand user feedback on tools they are considering trying or purchasing.
    • Users like the platform's ease of use, the depth and authenticity of reviews, and the ability to compare products across features, pricing, and customer support.
    • Users reported issues with the G2 moderator team, the frequency of review requests and notifications, and the lack of depth in some reviews.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • G2 Profile and Reviews Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    204
    Authenticity
    141
    User Reviews
    132
    Reviews
    123
    Genuine Reviews
    116
    Cons
    Review Issues
    93
    Biased Reviews
    59
    Lack of Clarity
    42
    Insufficient Information
    31
    Time Consumption
    27
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • G2 Profile and Reviews features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.9
    8.8
    Permissions
    Average: 8.6
    9.0
    Question Types
    Average: 8.8
    9.0
    Data Exporting
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    G2
    Company Website
    Year Founded
    2012
    HQ Location
    Chicago, USA
    Twitter
    @G2dotcom
    33,059 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,096 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

G2 is the world's largest and most trusted software marketplace. More than 90 million people annually — including employees at all of the Fortune 500 companies — use G2 to make smarter software decisi

Users
  • Software Engineer
  • Software Developer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 49% Small-Business
  • 32% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • G2 Profiles and Reviews is a platform that allows users to evaluate and understand user feedback on tools they are considering trying or purchasing.
  • Users like the platform's ease of use, the depth and authenticity of reviews, and the ability to compare products across features, pricing, and customer support.
  • Users reported issues with the G2 moderator team, the frequency of review requests and notifications, and the lack of depth in some reviews.
G2 Profile and Reviews Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
204
Authenticity
141
User Reviews
132
Reviews
123
Genuine Reviews
116
Cons
Review Issues
93
Biased Reviews
59
Lack of Clarity
42
Insufficient Information
31
Time Consumption
27
G2 Profile and Reviews features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.9
8.8
Permissions
Average: 8.6
9.0
Question Types
Average: 8.8
9.0
Data Exporting
Average: 8.6
Seller Details
Seller
G2
Company Website
Year Founded
2012
HQ Location
Chicago, USA
Twitter
@G2dotcom
33,059 Twitter followers
LinkedIn® Page
www.linkedin.com
1,096 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SurveySparrow is an end to end omnichannel experience management platform that bundles Customer Experience and Employee Experience tools such as NPS, Offline, Chat, Classic, and 360° Surveys which are

    Users
    • Founder
    • CEO
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 68% Small-Business
    • 24% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • SurveySparrow is a platform for creating and managing surveys, collecting feedback, and understanding customer opinions.
    • Reviewers like the intuitive user interface, the ability to customize themes, question logic, and automated workflows, and the conversational survey experience that boosts response rates and makes surveys feel natural and engaging.
    • Users mentioned that advanced customizations and reporting can feel a bit limited without higher-tier plans, occasional performance lag on very large surveys, and a steeper learning curve for advanced features.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SurveySparrow Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    29
    Intuitive
    17
    Features
    16
    Helpful
    16
    User Experience
    14
    Cons
    Limitations
    10
    Missing Features
    10
    Expensive
    9
    Limited Customization
    7
    Limited Features
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SurveySparrow features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.9
    8.5
    Permissions
    Average: 8.6
    8.8
    Question Types
    Average: 8.8
    8.6
    Data Exporting
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2017
    HQ Location
    Palo Alto, California
    Twitter
    @surveysparrow
    914 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    446 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SurveySparrow is an end to end omnichannel experience management platform that bundles Customer Experience and Employee Experience tools such as NPS, Offline, Chat, Classic, and 360° Surveys which are

Users
  • Founder
  • CEO
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 68% Small-Business
  • 24% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • SurveySparrow is a platform for creating and managing surveys, collecting feedback, and understanding customer opinions.
  • Reviewers like the intuitive user interface, the ability to customize themes, question logic, and automated workflows, and the conversational survey experience that boosts response rates and makes surveys feel natural and engaging.
  • Users mentioned that advanced customizations and reporting can feel a bit limited without higher-tier plans, occasional performance lag on very large surveys, and a steeper learning curve for advanced features.
SurveySparrow Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
29
Intuitive
17
Features
16
Helpful
16
User Experience
14
Cons
Limitations
10
Missing Features
10
Expensive
9
Limited Customization
7
Limited Features
6
SurveySparrow features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.9
8.5
Permissions
Average: 8.6
8.8
Question Types
Average: 8.8
8.6
Data Exporting
Average: 8.6
Seller Details
Year Founded
2017
HQ Location
Palo Alto, California
Twitter
@surveysparrow
914 Twitter followers
LinkedIn® Page
www.linkedin.com
446 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Say Goodbye to Boring Forms Tally is the simplest way to create online forms for free. No coding required — just type your questions like you would in a doc, and you’re ready to go. The best part?

    Users
    • Founder
    Industries
    • Computer Software
    • Consulting
    Market Segment
    • 81% Small-Business
    • 10% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Tally is a form creation tool that allows users to create and customize forms for various purposes.
    • Reviewers appreciate Tally's ease of use, customization options, integration with other tools, and the analytics provided, along with the responsive customer support.
    • Reviewers mentioned that Tally has a learning curve, lacks visual representation of logic flows, has limitations on document types that can be received, and lacks built-in CRM tools and email automation capabilities.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Tally Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    19
    Easy Setup
    8
    Integrations
    8
    Simple
    8
    Customer Support
    6
    Cons
    Limited Customization
    5
    Missing Features
    4
    Form Issues
    3
    Layout Issues
    3
    Learning Curve
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Tally features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 8.9
    8.9
    Permissions
    Average: 8.6
    9.3
    Question Types
    Average: 8.8
    9.2
    Data Exporting
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2020
    HQ Location
    Ghent, BE
    Twitter
    @TallyForms
    13,990 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    344 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Say Goodbye to Boring Forms Tally is the simplest way to create online forms for free. No coding required — just type your questions like you would in a doc, and you’re ready to go. The best part?

Users
  • Founder
Industries
  • Computer Software
  • Consulting
Market Segment
  • 81% Small-Business
  • 10% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Tally is a form creation tool that allows users to create and customize forms for various purposes.
  • Reviewers appreciate Tally's ease of use, customization options, integration with other tools, and the analytics provided, along with the responsive customer support.
  • Reviewers mentioned that Tally has a learning curve, lacks visual representation of logic flows, has limitations on document types that can be received, and lacks built-in CRM tools and email automation capabilities.
Tally Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
19
Easy Setup
8
Integrations
8
Simple
8
Customer Support
6
Cons
Limited Customization
5
Missing Features
4
Form Issues
3
Layout Issues
3
Learning Curve
3
Tally features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 8.9
8.9
Permissions
Average: 8.6
9.3
Question Types
Average: 8.8
9.2
Data Exporting
Average: 8.7
Seller Details
Year Founded
2020
HQ Location
Ghent, BE
Twitter
@TallyForms
13,990 Twitter followers
LinkedIn® Page
www.linkedin.com
344 employees on LinkedIn®
(70)4.8 out of 5
15th Easiest To Use in Survey software
Save to My Lists
Entry Level Price:Starting at $24.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Paperform is an online form builder that helps you create beautiful and powerful forms. From our launch in 2016, we've always been about being beautiful, easy, and yours. Paperform's form builder can

    Users
    • Founder
    Industries
    • Marketing and Advertising
    • Non-Profit Organization Management
    Market Segment
    • 84% Small-Business
    • 7% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Paperform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    8
    Ease of Use
    8
    Customizability
    6
    Customization
    6
    Helpful
    6
    Cons
    Limited Customization
    3
    Restrictions
    2
    Dependency Issues
    1
    Editing Difficulty
    1
    Expensive
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Paperform features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 8.9
    8.6
    Permissions
    Average: 8.6
    9.4
    Question Types
    Average: 8.8
    9.1
    Data Exporting
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Paperform
    Company Website
    Year Founded
    2016
    HQ Location
    Sydney, AU
    Twitter
    @PaperformCo
    1,432 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    18 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Paperform is an online form builder that helps you create beautiful and powerful forms. From our launch in 2016, we've always been about being beautiful, easy, and yours. Paperform's form builder can

Users
  • Founder
Industries
  • Marketing and Advertising
  • Non-Profit Organization Management
Market Segment
  • 84% Small-Business
  • 7% Mid-Market
Paperform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
8
Ease of Use
8
Customizability
6
Customization
6
Helpful
6
Cons
Limited Customization
3
Restrictions
2
Dependency Issues
1
Editing Difficulty
1
Expensive
1
Paperform features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 8.9
8.6
Permissions
Average: 8.6
9.4
Question Types
Average: 8.8
9.1
Data Exporting
Average: 8.7
Seller Details
Seller
Paperform
Company Website
Year Founded
2016
HQ Location
Sydney, AU
Twitter
@PaperformCo
1,432 Twitter followers
LinkedIn® Page
www.linkedin.com
18 employees on LinkedIn®
(215)4.6 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:$19.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Okendo is the customer marketing platform built for Shopify brands to strengthen relationships and maximize lifetime value. Okendo makes it easy to collect feedback, reward engagement, and personalize

    Users
    • Marketing Manager
    • CEO
    Industries
    • Retail
    • Consumer Goods
    Market Segment
    • 64% Small-Business
    • 20% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Okendo is a platform that integrates with Shopify and Klaviyo, offering features for managing customer reviews, surveys, loyalty programs, and quizzes.
    • Users frequently mention the ease of use, seamless integration with other platforms, and the ability to collect high-quality customer reviews as key benefits of Okendo.
    • Users reported issues with the platform's analytics capabilities, lack of customization options, and difficulties in navigating its numerous features.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Okendo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    114
    Customer Support
    104
    Helpful
    87
    Features
    77
    Review Management
    56
    Cons
    Expensive
    21
    Missing Features
    17
    Limited Customization
    11
    Lack of Customization
    10
    Usage Difficulty
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Okendo features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.9
    8.1
    Permissions
    Average: 8.6
    8.6
    Question Types
    Average: 8.8
    7.7
    Data Exporting
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Okendo
    Company Website
    Year Founded
    2016
    HQ Location
    Sydney, Australia
    Twitter
    @GetOkendo
    1,267 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    145 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Okendo is the customer marketing platform built for Shopify brands to strengthen relationships and maximize lifetime value. Okendo makes it easy to collect feedback, reward engagement, and personalize

Users
  • Marketing Manager
  • CEO
Industries
  • Retail
  • Consumer Goods
Market Segment
  • 64% Small-Business
  • 20% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Okendo is a platform that integrates with Shopify and Klaviyo, offering features for managing customer reviews, surveys, loyalty programs, and quizzes.
  • Users frequently mention the ease of use, seamless integration with other platforms, and the ability to collect high-quality customer reviews as key benefits of Okendo.
  • Users reported issues with the platform's analytics capabilities, lack of customization options, and difficulties in navigating its numerous features.
Okendo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
114
Customer Support
104
Helpful
87
Features
77
Review Management
56
Cons
Expensive
21
Missing Features
17
Limited Customization
11
Lack of Customization
10
Usage Difficulty
8
Okendo features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.9
8.1
Permissions
Average: 8.6
8.6
Question Types
Average: 8.8
7.7
Data Exporting
Average: 8.6
Seller Details
Seller
Okendo
Company Website
Year Founded
2016
HQ Location
Sydney, Australia
Twitter
@GetOkendo
1,267 Twitter followers
LinkedIn® Page
www.linkedin.com
145 employees on LinkedIn®