2026 Best Software Awards are here!See the list

Best Survey Software for Small Business

Nana Serwah Nkrahene
NSN
Researched and written by Nana Serwah Nkrahene

Products classified in the overall Survey category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Survey to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Survey category.

In addition to qualifying for inclusion in the Survey Software category, to qualify for inclusion in the Small Business Survey Software category, a product must have at least 10 reviews left by a reviewer from a small business.

Show More
Show Less

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

  • Small-Business
  • Rating
  • Language
  • Pricing
  • Survey Use Cases
1 filter applied
Clear All
  • Small-Business
  • Rating
  • Language
  • Pricing
  • Survey Use Cases
Clear Filter
More Filters
Market Segments
All Segments
Small Business
Mid Market
Enterprise
Avg. Customer Review
Language
Pricing
Survey Use Cases
Sort by
Clear All

158 Listings in Small Business Survey Available

  • Sort By:
    G2 Score
Google Workspace
(47,490)4.6 out of 5
3rd Easiest To Use in Survey software
View top Consulting Services for Google Workspace
Save to My Lists
Entry Level Price:$6.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Google Workspace is a comprehensive productivity and collaboration solution designed to help users streamline their work processes by integrating essential tools such as email, chat, file storage, and

    Users
    • Student
    • Teacher
    Industries
    • Information Technology and Services
    • Education Management
    Market Segment
    • 46% Small-Business
    • 35% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Google Workspace is a platform that provides tools for data analysis, collaboration, document creation, and file storage, used across various industries such as finance, HR, sales, and more.
    • Reviewers frequently mention the ease of use, seamless integration of various tools, real-time collaboration capabilities, and the convenience of having all necessary tools in one place.
    • Users mentioned limitations in Google Sheets for handling large datasets and complex analytics, challenges in managing file permissions and shared folders, and dependency on stable internet connection for optimal performance.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Google Workspace Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2,077
    Team Collaboration
    1,226
    Integrations
    1,167
    Features
    994
    Intuitive
    972
    Cons
    Missing Features
    822
    Limited Features
    768
    Lacking Features
    434
    Limited Customization
    317
    Internet Dependency
    314
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Google Workspace features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.9
    9.0
    Permissions
    Average: 8.6
    9.0
    Question Types
    Average: 8.8
    9.0
    Data Exporting
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Google
    Year Founded
    1998
    HQ Location
    Mountain View, CA
    Twitter
    @google
    31,726,776 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    325,935 employees on LinkedIn®
    Ownership
    NASDAQ:GOOG
Product Description
How are these determined?Information
This description is provided by the seller.

Google Workspace is a comprehensive productivity and collaboration solution designed to help users streamline their work processes by integrating essential tools such as email, chat, file storage, and

Users
  • Student
  • Teacher
Industries
  • Information Technology and Services
  • Education Management
Market Segment
  • 46% Small-Business
  • 35% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Google Workspace is a platform that provides tools for data analysis, collaboration, document creation, and file storage, used across various industries such as finance, HR, sales, and more.
  • Reviewers frequently mention the ease of use, seamless integration of various tools, real-time collaboration capabilities, and the convenience of having all necessary tools in one place.
  • Users mentioned limitations in Google Sheets for handling large datasets and complex analytics, challenges in managing file permissions and shared folders, and dependency on stable internet connection for optimal performance.
Google Workspace Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2,077
Team Collaboration
1,226
Integrations
1,167
Features
994
Intuitive
972
Cons
Missing Features
822
Limited Features
768
Lacking Features
434
Limited Customization
317
Internet Dependency
314
View All Pros and Cons
Google Workspace features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.9
9.0
Permissions
Average: 8.6
9.0
Question Types
Average: 8.8
9.0
Data Exporting
Average: 8.7
Seller Details
Seller
Google
Year Founded
1998
HQ Location
Mountain View, CA
Twitter
@google
31,726,776 Twitter followers
LinkedIn® Page
www.linkedin.com
325,935 employees on LinkedIn®
Ownership
NASDAQ:GOOG
SurveyMonkey
(23,383)4.4 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SurveyMonkey is the world’s most popular platform for surveys and forms, built for business and loved by users. We combine powerful capabilities with intuitive design, effectively serving every us

    Users
    • Teacher
    • Owner
    Industries
    • Education Management
    • Hospital & Health Care
    Market Segment
    • 36% Small-Business
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • SurveyMonkey Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    308
    Ease of Creation
    136
    Intuitive
    101
    Simple
    97
    Easy Setup
    70
    Cons
    Expensive
    91
    Limitations
    71
    Survey Issues
    66
    Limited Features
    58
    Limited Customization
    49
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SurveyMonkey features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.9
    8.4
    Permissions
    Average: 8.6
    8.9
    Question Types
    Average: 8.8
    8.5
    Data Exporting
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SurveyMonkey
    Company Website
    Year Founded
    1999
    HQ Location
    San Mateo, CA
    Twitter
    @SurveyMonkey
    42,974 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,412 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business and loved by users. We combine powerful capabilities with intuitive design, effectively serving every us

Users
  • Teacher
  • Owner
Industries
  • Education Management
  • Hospital & Health Care
Market Segment
  • 36% Small-Business
  • 34% Mid-Market
SurveyMonkey Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
308
Ease of Creation
136
Intuitive
101
Simple
97
Easy Setup
70
Cons
Expensive
91
Limitations
71
Survey Issues
66
Limited Features
58
Limited Customization
49
View All Pros and Cons
SurveyMonkey features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.9
8.4
Permissions
Average: 8.6
8.9
Question Types
Average: 8.8
8.5
Data Exporting
Average: 8.7
Seller Details
Seller
SurveyMonkey
Company Website
Year Founded
1999
HQ Location
San Mateo, CA
Twitter
@SurveyMonkey
42,974 Twitter followers
LinkedIn® Page
www.linkedin.com
1,412 employees on LinkedIn®
G2 Advertising
Sponsored
G2 Advertising
Get 2x conversion than Google Ads with G2 Advertising!
G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments.
Learn More
Jotform
(4,789)4.7 out of 5
Optimized for quick response
10th Easiest To Use in Survey software
Save to My Lists
DealsSpecial offer!
50% Off: $19.50/user/month
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Trusted by more than 35 million users worldwide, Jotform is a powerful online form builder designed to help individuals and organizations create, customize, and publish forms in minutes, from any devi

    Users
    • Owner
    • CEO
    Industries
    • Non-Profit Organization Management
    • Education Management
    Market Segment
    • 69% Small-Business
    • 21% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Jotform is a tool for creating and customizing forms, collecting data, and integrating with various applications, used for various business needs such as filing taxes, collecting client information, and creating workflows.
    • Users like Jotform's user-friendly interface, ease of setup, secure signing features, customization options, and its ability to integrate with other tools like Google Sheets, Slack, and payment gateways.
    • Users experienced issues with the limitations of the free plan, complexity in form creation, occasional lag in the form editor, and difficulties with certain features like conditional logic and payment integrations.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Jotform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,004
    Simple
    639
    Features
    441
    Ease of Creation
    439
    User-Friendly
    428
    Cons
    Expensive
    233
    Limited Customization
    207
    Missing Features
    206
    Form Issues
    199
    Form Design
    185
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Jotform features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.9
    8.5
    Permissions
    Average: 8.6
    9.3
    Question Types
    Average: 8.8
    8.8
    Data Exporting
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Jotform
    Company Website
    Year Founded
    2006
    HQ Location
    San Francisco, California
    Twitter
    @Jotform
    39,464 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    900 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Trusted by more than 35 million users worldwide, Jotform is a powerful online form builder designed to help individuals and organizations create, customize, and publish forms in minutes, from any devi

Users
  • Owner
  • CEO
Industries
  • Non-Profit Organization Management
  • Education Management
Market Segment
  • 69% Small-Business
  • 21% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Jotform is a tool for creating and customizing forms, collecting data, and integrating with various applications, used for various business needs such as filing taxes, collecting client information, and creating workflows.
  • Users like Jotform's user-friendly interface, ease of setup, secure signing features, customization options, and its ability to integrate with other tools like Google Sheets, Slack, and payment gateways.
  • Users experienced issues with the limitations of the free plan, complexity in form creation, occasional lag in the form editor, and difficulties with certain features like conditional logic and payment integrations.
Jotform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,004
Simple
639
Features
441
Ease of Creation
439
User-Friendly
428
Cons
Expensive
233
Limited Customization
207
Missing Features
206
Form Issues
199
Form Design
185
View All Pros and Cons
Jotform features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.9
8.5
Permissions
Average: 8.6
9.3
Question Types
Average: 8.8
8.8
Data Exporting
Average: 8.7
Seller Details
Seller
Jotform
Company Website
Year Founded
2006
HQ Location
San Francisco, California
Twitter
@Jotform
39,464 Twitter followers
LinkedIn® Page
www.linkedin.com
900 employees on LinkedIn®
Constant Contact
(7,250)4.1 out of 5
Optimized for quick response
15th Easiest To Use in Survey software
View top Consulting Services for Constant Contact
Save to My Lists
Entry Level Price:Starting at $12.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    We deliver for small businesses with powerful tools to simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience, we help you build strong con

    Users
    • Marketing Manager
    • Owner
    Industries
    • Non-Profit Organization Management
    • Marketing and Advertising
    Market Segment
    • 70% Small-Business
    • 23% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Constant Contact is a platform for creating and managing email campaigns, with features for analytics, social media management, and marketing automation.
    • Reviewers appreciate Constant Contact's user-friendly interface, its integration with other platforms, and its comprehensive analytics that provide clear insights into campaign performance.
    • Reviewers noted limitations in design capabilities, issues with the unsubscriber feature, and a lack of advanced automation compared to other platforms.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Constant Contact Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,062
    Easy Creation
    493
    Email Marketing
    488
    Simple
    458
    Helpful
    418
    Cons
    Missing Features
    281
    Limited Customization
    258
    Limited Features
    250
    Limited Templates
    211
    Layout Issues
    185
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Constant Contact features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.9
    8.8
    Permissions
    Average: 8.6
    8.4
    Question Types
    Average: 8.8
    8.6
    Data Exporting
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Constant Contact
    Company Website
    Year Founded
    1995
    HQ Location
    Waltham, US
    Twitter
    @ConstantContact
    67,334 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,147 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

We deliver for small businesses with powerful tools to simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience, we help you build strong con

Users
  • Marketing Manager
  • Owner
Industries
  • Non-Profit Organization Management
  • Marketing and Advertising
Market Segment
  • 70% Small-Business
  • 23% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Constant Contact is a platform for creating and managing email campaigns, with features for analytics, social media management, and marketing automation.
  • Reviewers appreciate Constant Contact's user-friendly interface, its integration with other platforms, and its comprehensive analytics that provide clear insights into campaign performance.
  • Reviewers noted limitations in design capabilities, issues with the unsubscriber feature, and a lack of advanced automation compared to other platforms.
Constant Contact Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,062
Easy Creation
493
Email Marketing
488
Simple
458
Helpful
418
Cons
Missing Features
281
Limited Customization
258
Limited Features
250
Limited Templates
211
Layout Issues
185
View All Pros and Cons
Constant Contact features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.9
8.8
Permissions
Average: 8.6
8.4
Question Types
Average: 8.8
8.6
Data Exporting
Average: 8.7
Seller Details
Seller
Constant Contact
Company Website
Year Founded
1995
HQ Location
Waltham, US
Twitter
@ConstantContact
67,334 Twitter followers
LinkedIn® Page
www.linkedin.com
1,147 employees on LinkedIn®
Typeform
(956)4.5 out of 5
9th Easiest To Use in Survey software
View top Consulting Services for Typeform
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Typeform is a refreshingly different form builder. We help over 150,000 businesses collect the data they need with forms, surveys, and quizzes people enjoy. Designed to look striking and feel effortle

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 65% Small-Business
    • 28% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Typeform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    141
    Intuitive
    86
    Simple
    61
    Integrations
    53
    Ease of Creation
    51
    Cons
    Expensive
    50
    Limited Features
    20
    Limited Customization
    18
    Missing Features
    18
    Poor Design
    15
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Typeform features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.9
    8.7
    Permissions
    Average: 8.6
    9.1
    Question Types
    Average: 8.8
    8.8
    Data Exporting
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Typeform
    Company Website
    Year Founded
    2012
    HQ Location
    Barcelona
    Twitter
    @typeform
    28,481 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    859 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Typeform is a refreshingly different form builder. We help over 150,000 businesses collect the data they need with forms, surveys, and quizzes people enjoy. Designed to look striking and feel effortle

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 65% Small-Business
  • 28% Mid-Market
Typeform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
141
Intuitive
86
Simple
61
Integrations
53
Ease of Creation
51
Cons
Expensive
50
Limited Features
20
Limited Customization
18
Missing Features
18
Poor Design
15
View All Pros and Cons
Typeform features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.9
8.7
Permissions
Average: 8.6
9.1
Question Types
Average: 8.8
8.8
Data Exporting
Average: 8.7
Seller Details
Seller
Typeform
Company Website
Year Founded
2012
HQ Location
Barcelona
Twitter
@typeform
28,481 Twitter followers
LinkedIn® Page
www.linkedin.com
859 employees on LinkedIn®
QuestionPro
(1,109)4.5 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    QuestionPro is a comprehensive insights and experience management platform trusted by over 5.3 million users in 100+ countries, from individual researchers to Fortune 100 corporations. Our powerful an

    Users
    • Executive Director
    • Student
    Industries
    • Non-Profit Organization Management
    • Higher Education
    Market Segment
    • 60% Small-Business
    • 22% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • QuestionPro Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    293
    Helpful
    121
    Intuitive
    104
    Customer Support
    84
    Ease of Creation
    83
    Cons
    Survey Issues
    76
    Learning Curve
    49
    Expensive
    30
    Limited Customization
    27
    Not Intuitive
    24
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • QuestionPro features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.9
    8.6
    Permissions
    Average: 8.6
    9.1
    Question Types
    Average: 8.8
    8.9
    Data Exporting
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    QuestionPro
    Year Founded
    2005
    HQ Location
    Austin , Texas
    Twitter
    @questionpro
    13,150 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    523 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

QuestionPro is a comprehensive insights and experience management platform trusted by over 5.3 million users in 100+ countries, from individual researchers to Fortune 100 corporations. Our powerful an

Users
  • Executive Director
  • Student
Industries
  • Non-Profit Organization Management
  • Higher Education
Market Segment
  • 60% Small-Business
  • 22% Mid-Market
QuestionPro Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
293
Helpful
121
Intuitive
104
Customer Support
84
Ease of Creation
83
Cons
Survey Issues
76
Learning Curve
49
Expensive
30
Limited Customization
27
Not Intuitive
24
View All Pros and Cons
QuestionPro features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.9
8.6
Permissions
Average: 8.6
9.1
Question Types
Average: 8.8
8.9
Data Exporting
Average: 8.7
Seller Details
Seller
QuestionPro
Year Founded
2005
HQ Location
Austin , Texas
Twitter
@questionpro
13,150 Twitter followers
LinkedIn® Page
www.linkedin.com
523 employees on LinkedIn®
SurveyMars
(429)4.9 out of 5
8th Easiest To Use in Survey software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SurveyMars is a completely free survey and poll maker platform. With unlimited surveys, questions, and responses, you can gather insights quickly and effortlessly. Get started for free and there is no

    Users
    • CEO
    • Project Manager
    Industries
    • Computer Software
    • Retail
    Market Segment
    • 45% Small-Business
    • 25% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • SurveyMars Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    288
    Simple
    139
    Ease of Creation
    128
    Helpful
    122
    Easy Setup
    105
    Cons
    Limited Customization
    70
    Survey Issues
    51
    Limited Data Analysis
    49
    Missing Features
    38
    Poor Visualization
    33
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SurveyMars features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.9
    9.3
    Permissions
    Average: 8.6
    9.6
    Question Types
    Average: 8.8
    9.2
    Data Exporting
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SurveyMars
    HQ Location
    N/A
    LinkedIn® Page
    www.linkedin.com
    7 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SurveyMars is a completely free survey and poll maker platform. With unlimited surveys, questions, and responses, you can gather insights quickly and effortlessly. Get started for free and there is no

Users
  • CEO
  • Project Manager
Industries
  • Computer Software
  • Retail
Market Segment
  • 45% Small-Business
  • 25% Mid-Market
SurveyMars Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
288
Simple
139
Ease of Creation
128
Helpful
122
Easy Setup
105
Cons
Limited Customization
70
Survey Issues
51
Limited Data Analysis
49
Missing Features
38
Poor Visualization
33
View All Pros and Cons
SurveyMars features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.9
9.3
Permissions
Average: 8.6
9.6
Question Types
Average: 8.8
9.2
Data Exporting
Average: 8.7
Seller Details
Seller
SurveyMars
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
7 employees on LinkedIn®
Zoho Survey
(978)4.4 out of 5
Save to My Lists
Entry Level Price:0
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zoho Survey is online survey and questionnaire creation software.   We give you all the essentials to create surveys, distribute them and analyze their responses.  ● Over 200 expertly made template

    Users
    • Engineer
    • Founder
    Industries
    • Information Technology and Services
    • Education Management
    Market Segment
    • 50% Small-Business
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Zoho Survey Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    56
    Ease of Creation
    26
    Intuitive
    19
    Simple
    19
    Templates
    19
    Cons
    Limited Customization
    19
    Survey Issues
    11
    Limited Features
    9
    Expensive
    7
    Restrictions
    7
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zoho Survey features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.9
    8.7
    Permissions
    Average: 8.6
    9.1
    Question Types
    Average: 8.8
    8.8
    Data Exporting
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zoho
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    136,993 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29,794 employees on LinkedIn®
    Phone
    +1 (888) 900-9646
Product Description
How are these determined?Information
This description is provided by the seller.

Zoho Survey is online survey and questionnaire creation software.   We give you all the essentials to create surveys, distribute them and analyze their responses.  ● Over 200 expertly made template

Users
  • Engineer
  • Founder
Industries
  • Information Technology and Services
  • Education Management
Market Segment
  • 50% Small-Business
  • 32% Mid-Market
Zoho Survey Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
56
Ease of Creation
26
Intuitive
19
Simple
19
Templates
19
Cons
Limited Customization
19
Survey Issues
11
Limited Features
9
Expensive
7
Restrictions
7
View All Pros and Cons
Zoho Survey features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.9
8.7
Permissions
Average: 8.6
9.1
Question Types
Average: 8.8
8.8
Data Exporting
Average: 8.7
Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
136,993 Twitter followers
LinkedIn® Page
www.linkedin.com
29,794 employees on LinkedIn®
Phone
+1 (888) 900-9646
Microsoft 365
(5,710)4.6 out of 5
4th Easiest To Use in Survey software
View top Consulting Services for Microsoft 365
Save to My Lists
Entry Level Price:$6.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Launch and grow your business with Microsoft 365. Do more, faster, with intelligent tools to create, send, share, and store professional, branded documents with your customers and team - securely in t

    Users
    • Owner
    • Software Engineer
    Industries
    • Information Technology and Services
    • Education Management
    Market Segment
    • 37% Mid-Market
    • 35% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Microsoft 365 is a cloud-based productivity suite that integrates applications like Word, Excel, PowerPoint, Outlook, and Teams, offering features for documentation, communication, collaboration, and cloud storage.
    • Users like the seamless integration of various applications, the ability to access work files from anywhere, real-time collaboration, and the security features provided by Microsoft 365.
    • Reviewers noted that the subscription cost can be high for some users, the interface can sometimes feel overwhelming with many apps and features, and there can be occasional performance lags.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Microsoft 365 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    267
    Team Collaboration
    215
    Features
    205
    Integrations
    184
    Seamless Integration
    163
    Cons
    Expensive
    108
    Learning Curve
    84
    Missing Features
    84
    Limited Features
    66
    Slow Performance
    66
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Microsoft 365 features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.9
    8.9
    Permissions
    Average: 8.6
    9.0
    Question Types
    Average: 8.8
    9.0
    Data Exporting
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Microsoft
    Year Founded
    1975
    HQ Location
    Redmond, Washington
    Twitter
    @microsoft
    13,093,068 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    226,132 employees on LinkedIn®
    Ownership
    MSFT
Product Description
How are these determined?Information
This description is provided by the seller.

Launch and grow your business with Microsoft 365. Do more, faster, with intelligent tools to create, send, share, and store professional, branded documents with your customers and team - securely in t

Users
  • Owner
  • Software Engineer
Industries
  • Information Technology and Services
  • Education Management
Market Segment
  • 37% Mid-Market
  • 35% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Microsoft 365 is a cloud-based productivity suite that integrates applications like Word, Excel, PowerPoint, Outlook, and Teams, offering features for documentation, communication, collaboration, and cloud storage.
  • Users like the seamless integration of various applications, the ability to access work files from anywhere, real-time collaboration, and the security features provided by Microsoft 365.
  • Reviewers noted that the subscription cost can be high for some users, the interface can sometimes feel overwhelming with many apps and features, and there can be occasional performance lags.
Microsoft 365 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
267
Team Collaboration
215
Features
205
Integrations
184
Seamless Integration
163
Cons
Expensive
108
Learning Curve
84
Missing Features
84
Limited Features
66
Slow Performance
66
View All Pros and Cons
Microsoft 365 features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.9
8.9
Permissions
Average: 8.6
9.0
Question Types
Average: 8.8
9.0
Data Exporting
Average: 8.7
Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
13,093,068 Twitter followers
LinkedIn® Page
www.linkedin.com
226,132 employees on LinkedIn®
Ownership
MSFT
Mentimeter
(782)4.7 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Mentimeter is the audience engagement platform. Easy-to-use, interactive, and innovative; presenting has never been less stressful and more effortless! Create unique and dynamic presentations that wil

    Users
    • Teacher
    • Lecturer
    Industries
    • Higher Education
    • Education Management
    Market Segment
    • 36% Small-Business
    • 34% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Mentimeter is an interactive presentation tool that allows real-time audience participation through features like live polls, word clouds, and quizzes.
    • Reviewers like how Mentimeter enhances engagement in both educational and corporate settings, with its ease of use, instant data analysis, and variety of question types that make sessions more dynamic.
    • Reviewers experienced limitations with the free version of Mentimeter, including a strict participant limit, limited customization options, and the need for a stable internet connection.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Mentimeter Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    402
    Engagement
    345
    Interactive Engagement
    281
    Fun
    246
    Presentations
    232
    Cons
    Limited Customization
    124
    Missing Features
    108
    PowerPoint Integration
    101
    Limited Features
    98
    PowerPoint Issues
    94
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Mentimeter features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.9
    8.1
    Permissions
    Average: 8.6
    8.9
    Question Types
    Average: 8.8
    8.3
    Data Exporting
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Mentimeter
    Year Founded
    2014
    HQ Location
    Stockholm
    Twitter
    @Mentimeter
    10,483 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    412 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Mentimeter is the audience engagement platform. Easy-to-use, interactive, and innovative; presenting has never been less stressful and more effortless! Create unique and dynamic presentations that wil

Users
  • Teacher
  • Lecturer
Industries
  • Higher Education
  • Education Management
Market Segment
  • 36% Small-Business
  • 34% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Mentimeter is an interactive presentation tool that allows real-time audience participation through features like live polls, word clouds, and quizzes.
  • Reviewers like how Mentimeter enhances engagement in both educational and corporate settings, with its ease of use, instant data analysis, and variety of question types that make sessions more dynamic.
  • Reviewers experienced limitations with the free version of Mentimeter, including a strict participant limit, limited customization options, and the need for a stable internet connection.
Mentimeter Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
402
Engagement
345
Interactive Engagement
281
Fun
246
Presentations
232
Cons
Limited Customization
124
Missing Features
108
PowerPoint Integration
101
Limited Features
98
PowerPoint Issues
94
View All Pros and Cons
Mentimeter features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.9
8.1
Permissions
Average: 8.6
8.9
Question Types
Average: 8.8
8.3
Data Exporting
Average: 8.7
Seller Details
Seller
Mentimeter
Year Founded
2014
HQ Location
Stockholm
Twitter
@Mentimeter
10,483 Twitter followers
LinkedIn® Page
www.linkedin.com
412 employees on LinkedIn®
G2 Profile and Reviews
(4,191)4.7 out of 5
View top Consulting Services for G2 Profile and Reviews
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    G2 is the world's largest and most trusted software marketplace. More than 90 million people annually — including employees at all of the Fortune 500 companies — use G2 to make smarter software decisi

    Users
    • Software Engineer
    • Software Developer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 48% Small-Business
    • 32% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • G2 Profile and Reviews is a platform for collecting and showcasing customer feedback, helping users make informed decisions about software purchases.
    • Users like the platform's transparency, credibility, and the ability to compare features, with many finding it a valuable resource for understanding customer needs and gaining insights.
    • Users experienced issues with review moderation, inconsistencies in the amount of feedback for different products, and some found the platform complex to navigate or felt the need for better support.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • G2 Profile and Reviews Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    222
    Authenticity
    154
    User Reviews
    138
    Reviews
    135
    Genuine Reviews
    121
    Cons
    Review Issues
    95
    Biased Reviews
    61
    Lack of Clarity
    45
    Insufficient Information
    32
    Time Consumption
    29
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • G2 Profile and Reviews features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.9
    8.8
    Permissions
    Average: 8.6
    9.0
    Question Types
    Average: 8.8
    9.0
    Data Exporting
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    G2
    Company Website
    Year Founded
    2012
    HQ Location
    Chicago, USA
    Twitter
    @G2dotcom
    33,026 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,096 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

G2 is the world's largest and most trusted software marketplace. More than 90 million people annually — including employees at all of the Fortune 500 companies — use G2 to make smarter software decisi

Users
  • Software Engineer
  • Software Developer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 48% Small-Business
  • 32% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • G2 Profile and Reviews is a platform for collecting and showcasing customer feedback, helping users make informed decisions about software purchases.
  • Users like the platform's transparency, credibility, and the ability to compare features, with many finding it a valuable resource for understanding customer needs and gaining insights.
  • Users experienced issues with review moderation, inconsistencies in the amount of feedback for different products, and some found the platform complex to navigate or felt the need for better support.
G2 Profile and Reviews Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
222
Authenticity
154
User Reviews
138
Reviews
135
Genuine Reviews
121
Cons
Review Issues
95
Biased Reviews
61
Lack of Clarity
45
Insufficient Information
32
Time Consumption
29
View All Pros and Cons
G2 Profile and Reviews features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.9
8.8
Permissions
Average: 8.6
9.0
Question Types
Average: 8.8
9.0
Data Exporting
Average: 8.7
Seller Details
Seller
G2
Company Website
Year Founded
2012
HQ Location
Chicago, USA
Twitter
@G2dotcom
33,026 Twitter followers
LinkedIn® Page
www.linkedin.com
1,096 employees on LinkedIn®
Tally
(88)4.8 out of 5
View top Consulting Services for Tally
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Say Goodbye to Boring Forms Tally is the simplest way to create online forms for free. No coding required — just type your questions like you would in a doc, and you’re ready to go. The best part?

    Users
    • Founder
    Industries
    • Computer Software
    • Education Management
    Market Segment
    • 81% Small-Business
    • 9% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Tally is a form creation tool that allows users to create and customize forms for various purposes.
    • Reviewers appreciate Tally's ease of use, customization options, integration with other tools, and the analytics provided, along with the responsive customer support.
    • Reviewers mentioned that Tally has a learning curve, lacks visual representation of logic flows, has limitations on document types that can be received, and lacks built-in CRM tools and email automation capabilities.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Tally Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    26
    Integrations
    13
    Easy Setup
    11
    Easy Integrations
    9
    Simple
    9
    Cons
    Learning Curve
    5
    Limited Customization
    5
    Form Issues
    4
    Missing Features
    4
    Layout Issues
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Tally features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 8.9
    8.9
    Permissions
    Average: 8.6
    9.3
    Question Types
    Average: 8.8
    9.2
    Data Exporting
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Tally Forms
    Year Founded
    2020
    HQ Location
    Ghent, BE
    Twitter
    @TallyForms
    14,015 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    403 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Say Goodbye to Boring Forms Tally is the simplest way to create online forms for free. No coding required — just type your questions like you would in a doc, and you’re ready to go. The best part?

Users
  • Founder
Industries
  • Computer Software
  • Education Management
Market Segment
  • 81% Small-Business
  • 9% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Tally is a form creation tool that allows users to create and customize forms for various purposes.
  • Reviewers appreciate Tally's ease of use, customization options, integration with other tools, and the analytics provided, along with the responsive customer support.
  • Reviewers mentioned that Tally has a learning curve, lacks visual representation of logic flows, has limitations on document types that can be received, and lacks built-in CRM tools and email automation capabilities.
Tally Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
26
Integrations
13
Easy Setup
11
Easy Integrations
9
Simple
9
Cons
Learning Curve
5
Limited Customization
5
Form Issues
4
Missing Features
4
Layout Issues
3
View All Pros and Cons
Tally features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 8.9
8.9
Permissions
Average: 8.6
9.3
Question Types
Average: 8.8
9.2
Data Exporting
Average: 8.7
Seller Details
Seller
Tally Forms
Year Founded
2020
HQ Location
Ghent, BE
Twitter
@TallyForms
14,015 Twitter followers
LinkedIn® Page
www.linkedin.com
403 employees on LinkedIn®
Paperform
(77)4.8 out of 5
13th Easiest To Use in Survey software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Paperform is a modern online form builder designed for small and growing businesses that want their forms to run the business, not just collect data. Start on a generous free plan and use a familiar d

    Users
    • Founder
    Industries
    • Marketing and Advertising
    • Non-Profit Organization Management
    Market Segment
    • 82% Small-Business
    • 6% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Paperform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    9
    Ease of Use
    8
    Helpful
    8
    Customizability
    6
    Customization
    6
    Cons
    Limited Customization
    3
    Expensive
    2
    Missing Features
    2
    Restrictions
    2
    Dependency Issues
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Paperform features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 8.9
    8.6
    Permissions
    Average: 8.6
    9.4
    Question Types
    Average: 8.8
    9.1
    Data Exporting
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Paperform
    Company Website
    Year Founded
    2016
    HQ Location
    Sydney, AU
    Twitter
    @PaperformCo
    1,426 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    18 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Paperform is a modern online form builder designed for small and growing businesses that want their forms to run the business, not just collect data. Start on a generous free plan and use a familiar d

Users
  • Founder
Industries
  • Marketing and Advertising
  • Non-Profit Organization Management
Market Segment
  • 82% Small-Business
  • 6% Mid-Market
Paperform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
9
Ease of Use
8
Helpful
8
Customizability
6
Customization
6
Cons
Limited Customization
3
Expensive
2
Missing Features
2
Restrictions
2
Dependency Issues
1
View All Pros and Cons
Paperform features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 8.9
8.6
Permissions
Average: 8.6
9.4
Question Types
Average: 8.8
9.1
Data Exporting
Average: 8.7
Seller Details
Seller
Paperform
Company Website
Year Founded
2016
HQ Location
Sydney, AU
Twitter
@PaperformCo
1,426 Twitter followers
LinkedIn® Page
www.linkedin.com
18 employees on LinkedIn®
Okendo
(266)4.6 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:$19.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Okendo is the customer marketing platform built for Shopify brands to strengthen relationships and maximize lifetime value. Okendo makes it easy to collect feedback, reward engagement, and personalize

    Users
    • Marketing Manager
    • CEO
    Industries
    • Retail
    • Consumer Goods
    Market Segment
    • 58% Small-Business
    • 20% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Okendo is a customer review platform that integrates with Shopify and Klaviyo, offering features such as review collection, surveys, and loyalty programs.
    • Reviewers frequently mention the ease of use, seamless integration with Shopify and Klaviyo, and the responsive customer support as key benefits of using Okendo.
    • Reviewers experienced challenges with the platform's customization options, lack of certain features, and difficulties in navigating the interface.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Okendo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    141
    Customer Support
    122
    Helpful
    101
    Features
    93
    Review Management
    70
    Cons
    Expensive
    22
    Missing Features
    20
    Limited Customization
    19
    Lack of Customization
    15
    Usage Difficulty
    10
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Okendo features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.9
    8.2
    Permissions
    Average: 8.6
    8.7
    Question Types
    Average: 8.8
    7.8
    Data Exporting
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Okendo
    Company Website
    Year Founded
    2016
    HQ Location
    Sydney, Australia
    Twitter
    @GetOkendo
    1,263 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    147 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Okendo is the customer marketing platform built for Shopify brands to strengthen relationships and maximize lifetime value. Okendo makes it easy to collect feedback, reward engagement, and personalize

Users
  • Marketing Manager
  • CEO
Industries
  • Retail
  • Consumer Goods
Market Segment
  • 58% Small-Business
  • 20% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Okendo is a customer review platform that integrates with Shopify and Klaviyo, offering features such as review collection, surveys, and loyalty programs.
  • Reviewers frequently mention the ease of use, seamless integration with Shopify and Klaviyo, and the responsive customer support as key benefits of using Okendo.
  • Reviewers experienced challenges with the platform's customization options, lack of certain features, and difficulties in navigating the interface.
Okendo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
141
Customer Support
122
Helpful
101
Features
93
Review Management
70
Cons
Expensive
22
Missing Features
20
Limited Customization
19
Lack of Customization
15
Usage Difficulty
10
View All Pros and Cons
Okendo features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.9
8.2
Permissions
Average: 8.6
8.7
Question Types
Average: 8.8
7.8
Data Exporting
Average: 8.7
Seller Details
Seller
Okendo
Company Website
Year Founded
2016
HQ Location
Sydney, Australia
Twitter
@GetOkendo
1,263 Twitter followers
LinkedIn® Page
www.linkedin.com
147 employees on LinkedIn®
SurveySparrow
(2,037)4.4 out of 5
View top Consulting Services for SurveySparrow
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SurveySparrow is an end to end omnichannel experience management platform that bundles Customer Experience and Employee Experience tools such as NPS, Offline, Chat, Classic, and 360° Surveys which are

    Users
    • Founder
    • CEO
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 68% Small-Business
    • 24% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • SurveySparrow is a survey creation and management platform with a drag-and-drop interface, tracking capabilities, and integration with Slack and Microsoft Teams.
    • Users frequently mention the intuitive and engaging nature of the surveys, the ease of setup, the conversational interface, and the ability to customize themes, question logic, and automated workflows.
    • Reviewers noted limitations in the analytics dashboard, a slight learning curve when setting up more complex surveys, occasional performance lag on very large surveys, and the need for higher-tier plans for advanced customizations and reporting.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • SurveySparrow Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    36
    Features
    21
    Helpful
    21
    Intuitive
    21
    User Interface
    19
    Cons
    Expensive
    13
    Limitations
    12
    Missing Features
    11
    Limited Customization
    10
    Limited Features
    8
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SurveySparrow features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.9
    8.5
    Permissions
    Average: 8.6
    8.8
    Question Types
    Average: 8.8
    8.6
    Data Exporting
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SurveySparrow Inc.
    Company Website
    Year Founded
    2017
    HQ Location
    Palo Alto, California
    Twitter
    @surveysparrow
    918 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    446 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SurveySparrow is an end to end omnichannel experience management platform that bundles Customer Experience and Employee Experience tools such as NPS, Offline, Chat, Classic, and 360° Surveys which are

Users
  • Founder
  • CEO
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 68% Small-Business
  • 24% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • SurveySparrow is a survey creation and management platform with a drag-and-drop interface, tracking capabilities, and integration with Slack and Microsoft Teams.
  • Users frequently mention the intuitive and engaging nature of the surveys, the ease of setup, the conversational interface, and the ability to customize themes, question logic, and automated workflows.
  • Reviewers noted limitations in the analytics dashboard, a slight learning curve when setting up more complex surveys, occasional performance lag on very large surveys, and the need for higher-tier plans for advanced customizations and reporting.
SurveySparrow Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
36
Features
21
Helpful
21
Intuitive
21
User Interface
19
Cons
Expensive
13
Limitations
12
Missing Features
11
Limited Customization
10
Limited Features
8
View All Pros and Cons
SurveySparrow features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.9
8.5
Permissions
Average: 8.6
8.8
Question Types
Average: 8.8
8.6
Data Exporting
Average: 8.7
Seller Details
Seller
SurveySparrow Inc.
Company Website
Year Founded
2017
HQ Location
Palo Alto, California
Twitter
@surveysparrow
918 Twitter followers
LinkedIn® Page
www.linkedin.com
446 employees on LinkedIn®
Filters
Filter
Clear Filter
More Filters
Market Segments
All Segments
Small Business
Mid Market
Enterprise
Avg. Customer Review
Language
Pricing
Survey Use Cases
Sort by
Clear All
  • Small-Business
Clear Filter
More Filters
Market Segments
All Segments
Small Business
Mid Market
Enterprise
Avg. Customer Review
Language
Pricing
Survey Use Cases
Sort by
Clear All

158 Listings in Small Business Survey Available

  • Sort By:
    G2 Score

Recommended For You

Scalefusion
JumpCloud
TeamViewer
NinjaOne
ManageEngine Endpoint Central