Zoho Survey Pricing Overview

Zoho Survey does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details.

According to G2 reviews of Zoho Survey, the free tier suits individuals, students, and small organizations running short, infrequent surveys. Zoho Survey's Plus plan at $20 is well-matched for small businesses needing unlimited responses and basic logic features, particularly those in healthcare, education, staffing, and retail. The Pro tier appeals to mid-market teams in financial services, IT, and marketing that require CRM integration, white-labeling, and multilingual capabilities. G2 reviewers from enterprise segments in telecommunications, pharmaceuticals, and higher education gravitate toward the Enterprise tier for user management and departmental workflows. Zoho Survey's pricing structure is especially advantageous for organizations already using other Zoho products.

Zoho Survey's free tier allows unlimited surveys but caps users at 10 questions per survey and 100 responses, with only one response collector and basic integrations like Mailchimp and Zoho Campaigns. G2 reviewers frequently cite these limits as the primary driver for upgrading. Zoho Survey's paid plans starting at $20 per month unlock unlimited questions, unlimited responses, skip logic, email distribution, offline collection, advanced reporting, and spam protection. The Pro tier at $25 adds white-labeling, multilingual surveys, piping logic, Zoho CRM and Google Sheets integration, and SPSS export. The Enterprise tier at $60 introduces user management and department creation for larger teams.

G2 reviewers broadly consider Zoho Survey good value, particularly when compared to alternatives like SurveyMonkey or Qualtrics. Reviewers from small businesses and mid-market companies frequently praise its affordable pricing relative to its feature set, with several noting it offers more than competitors at a lower cost. However, pricing concerns are a recurring theme across G2 reviews, especially among students, nonprofits, freelancers, and small organizations with limited budgets. Some G2 users specifically mention that advanced analytics, white-labeling, and deeper customization locked behind higher tiers feel restrictive. Overall, Zoho Survey's pricing delivers strong value for teams already embedded in the Zoho ecosystem, but may feel steep for individual or budget-constrained users.