SurveySparrow Pricing Overview

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Free Trial

Basic

$19.00

Essential features for individuals to get started in one pack.

Starter

$39.00

Best for startups who want to understand their customer better.

Business

$79.00

Best for mid-size businesses to scale up customer experience.

Professional

$249.00

Best for SMBs aspiring to widen their market with consistent CX.

Free

All the integral features to get started with data collection.

CX Basic

$199.00

Find areas for improvement, take action, and track customer loyalty trends with NPS.

100000 Responses

200000 Email Shares

5 Admin Users

Multi Lingual Surveys (Manual)

Redirect on completion

Advanced Follow-Up Question

Default Answer Values

Pull contact details in questions

Track User Location

1000 APIs Per Day

Randomization

Multiple Thank You Pages

Personalize with Hidden variables

Share Via Email, In-App, Web Link, Email Embed, SMS, QR Code, Slack & Teams

Smart Contact List

Schedule Close Date

Password Protected Surveys

Redirect on completion

Customizable Email Templates

Display Logic & Skip Logic

Question & Answer Piping

Recurring Surveys

Webhooks

Default Workflows

Survey Scheduling

Tags & Themes

NPS Trend Graph

NPS Word Cloud

Share Reports As Links

Schedule reports

Data Exports (CSV, PDF, XLS)

Roles Management

Remove SurveySparrow Branding

Integrations: Google Sheets, Facebook Pixel, Google Tag Manager, Rybbon, Slack, monday.com, ActiveCampaign, Mailchimp, Zendesk, Freshdesk, Intercom, Hubspot, Pipedrive, Microsoft Teams, Google Analytics, Zapier, AWeber, Excel, Salesforce, PowerBI, Tableau

NPS + CX Suite

Take charge of your customer experience journey with NPS, CES and CSAT.

Multi Lingual Surveys (Manual)

Redirect on completion

Advanced Follow-Up Question

Default Answer Values

Pull contact details in questions

Track User Location

1000 APIs Per Day

Randomization

Multiple Thank You Pages

Custom response limits

Unlimited Contacts

Scoring

Group Rating Question

Multi Language Answer Translations

Personalize with Hidden variables

Share Via Email, In-App, Web Link, Email Embed, SMS, QR Code, Slack & Teams

Smart Contact List

Schedule Close Date

Password Protected Surveys

Redirect on completion

Customizable Email Templates

Custom share limits

Response Quota Control

Survey Throttling

Share Via Whatsapp (*Coming soon)

Share via SDK

Display Logic & Skip Logic

Question & Answer Piping

Webhooks

Recurring Surveys

Default Workflows

Survey Scheduling

Custom workflows

Multi-Lingual NPS Surveys

Send Reminders

Tags & Themes

NPS Trend Graph

NPS Word Cloud

Sentiment Analysis

Expressions/Calculations

Executive Dashboards

Import Historical NPS® Data

Share Reports As Links

Schedule reports

Data Exports (CSV, PDF, XLS)

Edit Survey Responses

Case Management

Reputation Management

TV dashboard

Roles Management

Remove SurveySparrow Branding

Sub-Account Management

1 Free Custom SSL

SMTP Relay

Password Policy

IP Whitelisting

HIPAA

Custom NDA

Custom Data Center

Activity Log

Custom Domain Name

Custom Implementation

Whitelabeling/CSS

2FA

Dedicated Customer Success

24/5 Email & Chat Support

Integrations: Google Sheets, Facebook Pixel, Google Tag Manager, slack, monday.com, ActivCampaign, Mailchimp, Zendesk, Freshdesk, Intercom, Hubspot, Pipedrive, Microsoft Teams, Google analytics, Zapier, AWeber, Excel Online, Salesforce, PowerBI, Tableau

Enterprise

Automate, gather, analyze and act on every conversation to craft world-class experiences.

Complete branding

Global throttling

Custom data center

Single Sign On

Share via native SMS & WhatsApp

Auto-reset submissions per user

Option display logic

Executive dashboard

Custom NDA

Advanced password protected surveys

Set hierarchies for data access

Prevent bot submissions

Survey catalog

Integrate with Salesforce

Integrate with Tableau

Integrate with MS Power BI

Custom implementation

Dedicated Customer Success Manager

Prices start from 19 USD per month, billed on a quarterly or annual basis.

SurveySparrow has 8 pricing editions. A free trial of SurveySparrow is also available. Look at different pricing editions below and see what edition and features meet your budget and needs.

Pricing information for SurveySparrow is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase SurveySparrow must be conducted with the seller.

Pricing information was last updated on October 10, 2024

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SurveySparrow Pricing Reviews

(2)

Emmanuel A.

Sales And Marketing Specialist

Mid-Market (51-1000 emp.)

8/5/2025

"A Modern Conversational Survey Tool for Business and Team"

5/5

What do you like best about SurveySparrow?

SurveySparrow’s conversational interface makes surveys feel like natural chats, boosting engagement and response rates. Its sleek design, automation features, and easy integrations help businesses collect feedback smoothly while offering a modern, user-friendly experience across devices. Review collected by and hosted on G2.com.

What do you dislike about SurveySparrow?

SurveySparrow can get pricey for small teams, especially on higher plans with advanced features. Some users also report limited customization in lower tiers and occasional lags in real-time analytics or reporting. Integration depth could be improved for niche tools. Review collected by and hosted on G2.com.

What problems is SurveySparrow solving and how is that benefiting you?

SurveySparrow solves the problem of low survey engagement by offering a conversational, chat-like format that feels more interactive. It also automates recurring surveys and centralizes feedback, helping businesses track customer or employee sentiment over time boosting retention, satisfaction, and decision-making. Review collected by and hosted on G2.com.

Vignesh S.

Data analyst

Mid-Market (51-1000 emp.)

10/1/2025

"Cost-Effective with Multilingual Capabilities"

4/5

What do you like best about SurveySparrow?

I appreciate SurveySparrow's affordability, which offers a lower quotation compared to previous tools. I love the simplicity and straightforward nature of the service, which makes it easy to get clear insights directly from customers without needing to call each one. The premium multilingual features are highly useful, adding great value for our diverse needs. Review collected by and hosted on G2.com.

What do you dislike about SurveySparrow?

I experienced challenges during the initial setup of SurveySparrow. It was difficult to provide the expected answers to questions because the user interface was tricky and not intuitive. Instead of being able to use existing templates, we had to build everything from scratch. Additionally, the reporting and analytics layer could be improved to provide real-time data visualizations like pie charts and bar graphs with filters, which would make it easier to solve issues. Review collected by and hosted on G2.com.