SurveySparrow Pricing Overview

SurveySparrow does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details.

Based on G2 reviewer demographics and SurveySparrow's pricing structure, the Basic ($19) and Starter ($39) plans suit freelancers, consultants, and small businesses running regular customer feedback or NPS surveys. The Business ($79) tier appeals to growing teams needing recurring surveys, custom workflows, and CRM integrations like Zendesk and Intercom. The Professional ($249) plan fits compliance-sensitive SMBs requiring HIPAA, multilingual support, and white-labeling. G2 reviewers from IT, marketing, healthcare, and education industries are well-represented across tiers. The CX Basic ($199) and enterprise-level NPS plus CX Suite are best suited for mid-market and enterprise teams prioritizing structured customer experience programs with advanced analytics and dedicated support.

SurveySparrow's free plan limits users to 50 responses per month, 3 active surveys, and 10 questions per survey, with no access to display logic, skip logic, integrations beyond Zapier, or advanced reporting. G2 reviewers frequently note the free tier is too restrictive for meaningful business use, with one reviewer describing it as practically useless for most cases. SurveySparrow's paid plans starting at $19 unlock higher response limits, payment collection, scheduling, Google Sheets integration, and logic features. Higher tiers add branding controls, custom workflows, HIPAA compliance, and enterprise integrations. A free trial is available, though G2 users note it can be unclear which features carry over to specific paid tiers post-trial.

G2 reviewers of SurveySparrow broadly consider it good value relative to competitors like Typeform and SurveyMonkey, with many citing lower pricing as a key reason for switching. Reviewers in small business segments frequently praise the conversational survey format and feature depth at the price point. However, a recurring theme across G2 reviews is that advanced features such as white-labeling, custom CSS, HIPAA compliance, and Salesforce integration are locked behind higher tiers, creating frustration for budget-conscious users. Students, nonprofits, and infrequent users consistently flag pricing as prohibitive. Overall, SurveySparrow's pricing delivers strong value for regular business users but may feel steep for individuals or organizations with minimal survey needs.