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42 Paperform Reviews
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The forms can use all your branding, fonts, design, and the questions themselves can use advanced logic. Paperform has connections to Stripe and Zapier making it easy to collect payments and update our CRM. We use for our application form on our website. Review collected by and hosted on G2.com.
Wish there were webhooks for partial applies. Review collected by and hosted on G2.com.
I've researched and used a few other solutions before discovering Paperform, and so far Paperform has been the only one that offered features and integrations that tend to all of my needs. I usually work with very long and complex forms and Paperform's simple interface makes it a lot easier. Also, Paperform communicates really well with Zapier, which was one of my main issues before I started working with it. Review collected by and hosted on G2.com.
When I need to ask questions that have a lot of multiple-choice answers, it would be nice to have more customization options, like a dropdown with a search bar and such. I would also like to have an option to keep partial submissions for responders in case they lose connection or can't answer everything all at once, so they can start where they left off instead of having to start all over again. Review collected by and hosted on G2.com.
We use paperform for all our projects. We use it daily and have integrated it with Zulip Chat, our internal communication platform. The whole interface is fantastic, and before using paperform, I couldn’t think we could do so much from just a form builder software. Review collected by and hosted on G2.com.
I dont dislike anything about paperform. I think the price is on the higher side, which limits a lot of small organizations from using it. It will be great if it can come up with better pricing for nonprofits. Review collected by and hosted on G2.com.
Being able to collect names and emails using a survey is super helpful for my email marketing to new potential customers Review collected by and hosted on G2.com.
The cost is a little high. I pay the $24 a month right now. I am just starting a business and the cost is a little high when I'm not making a lot of income. Review collected by and hosted on G2.com.
Paperform is easy to use and functional. And when I've been stuck on something, I can usually turn to Paperform as they already have a solution. Review collected by and hosted on G2.com.
Sometimes I ask for an obscure feature (auto calculating ages, for example), which isn't available. But also, they are always improving and updating. Review collected by and hosted on G2.com.
We love how easy it is to create forms -- from using their pre-built templates to even creating them from scratch. The templates are easy to customize, albeit with some limits (such as only two columns for questions side-by-side), but it does everything else so well that those limits are a non-issue. Their customer service is also phenomenal, and so easy to reach them via the corner chat if I ever run into problems. Review collected by and hosted on G2.com.
I would love the ability to apply our brand colors and fonts automatically to a new form even after selecting a template. But it is easy enough to change everything over that it isn't a HUGE issue. But it would be a nice-to-have feature. Review collected by and hosted on G2.com.
I like the clean design and user interface. Also, the Google Sheets and Activecampaign integrations allow us to automate a number of tasks. Review collected by and hosted on G2.com.
There's not much for me to complain about but I do wish we could set up on our own domain. Review collected by and hosted on G2.com.
Paperform ease of use relies on being able to create complex yet straightforward forms. I really like how at the beginning, it seems that it's a blank page, but as soon as you get the hang of it, you can add logic jumps and integrations. Comparatively to Typeform, I've seen better response rates because people are used to the Google Forms formula and Paperform does that but even better. Review collected by and hosted on G2.com.
I'm pretty happy with what I have accomplished with Paperform; maybe the one thing would be that the learning curve was a bit longer than when I used Typeform and that I can't seem to find how to archive instead of delete Forms. I ended up creating a Folder. Review collected by and hosted on G2.com.
Provides easy access (with a lot of templates) to create good-looking and easy-to-access forms. Also provides shortcodes to pull or display data at different locations in notifications and confirmation emails. Review collected by and hosted on G2.com.
Does not provide a recurring form serial number, so one has to put a time stamp to distinguish Review collected by and hosted on G2.com.
Intuitive and ease of use
But less ecommerce oriented
The Cons is the lack of Klaviyo EP Integration. you must use Zapier for this at an additional fees (paying for tasks) Review collected by and hosted on G2.com.
Lack of direct integration WITH ecommerce ESP and ecommerce Helpdesks.
The essential integration with KLAVIYO is not available (vs Typeform)despite the increase of pricing (more than doubled) Review collected by and hosted on G2.com.