--- title: Zoho Survey Reviews meta_title: 'Zoho Survey Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1041 reviews by the users' company size, role or industry to find out how Zoho Survey works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 1041 scale: '5' date_modified: '2026-08-09' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Zoho Survey Reviews **Vendor:** Zoho **Category:** [Survey Software](https://www.g2.com/categories/survey) **Average Rating:** 4.4/5.0 **Total Reviews:** 1,041 ## About Zoho Survey Zoho Survey is online survey and questionnaire creation software.   We give you all the essentials to create surveys, distribute them and analyze their responses.  ● Over 200 expertly made templates across a wide range of topics, ● Themes, fully customizable to suit your brand, ● Skip logic, ● Response collection from nearly every medium and screen size—even offline, ● Survey panels, for when you need responses from specific demographics, ● Collaborative editing and report sharing, ● Integration with Zoho CRM, SalesIQ, Campaigns, Sheet, MailChimp, and Google Sheets, ● SSL certification, ● Survey builder in 7 languages, ● Password, muti-response and spam protection.   Informed decisions are just around the corner. Learn more at https://www.zoho.com/survey/. ## Zoho Survey Pros & Cons **What users like:** - Users favor the **ease of use** of Zoho Survey, benefiting from its intuitive design and customizable templates. (70 reviews) - Users appreciate the **ease of creation** in Zoho Survey, finding it intuitive and straightforward for building surveys quickly. (30 reviews) - Users appreciate the **intuitive interface** of Zoho Survey, finding it user-friendly and efficient for survey creation. (29 reviews) - Users praise the **ease of use** in Zoho Survey, enabling quick survey creation and efficient feedback collection. (24 reviews) - Users appreciate the **helpful integrations and clear reporting** of Zoho Survey, enhancing their survey experience significantly. (23 reviews) - Users find the **built-in templates** of Zoho Survey highly beneficial for quickly creating effective surveys. (20 reviews) - Integrations (19 reviews) - Users value the **robust customization options** of Zoho Survey, enabling tailored and visually appealing surveys effortlessly. (18 reviews) - Quick Setup (17 reviews) - Users appreciate the **efficiency** of Zoho Survey, enabling quick creation and analysis of surveys with minimal effort. (16 reviews) **What users dislike:** - Users note **limited customization** options for advanced features and templates, impacting design flexibility and branding control. (25 reviews) - Users note **limited design options** and occasional lags, impacting the overall experience of Zoho Survey. (15 reviews) - Users find the **limited features** of Zoho Survey restrictive, particularly in the free plan and advanced options. (12 reviews) - Users find **limited data analysis** in Zoho Survey, feeling restricted by basic reporting tools and advanced feature paywalls. (10 reviews) - Users find the **outdated design** of Zoho Survey unappealing, lacking a modern aesthetic compared to competitors. (10 reviews) - Poor Reporting (8 reviews) - Users feel **restrictions on advanced features** and limited customization hinder their experience with Zoho Survey. (8 reviews) - Users find Zoho Survey to be **expensive** , especially for smaller teams needing advanced features and customizations. (7 reviews) - Users often experience **integration issues** with Zoho Survey, leading to confusion and complicating the overall user experience. (7 reviews) - Difficult Setup (6 reviews) ## Zoho Survey Reviews ### 1. Perfect to segment your surveys. **Rating:** 4.0/5.0 stars **Reviewed by:** Tristan R. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2020 **What do you like best about Zoho Survey?** Our company needed a way to collect survey answers in a way that we could segment them into areas We wanted to know the overall score on our questions, but also know score's in specific areas and compere them with each other. Zoho had the perfect solution for this with their 'collectors' feature. For a single survey we can now create different 'collectors', which are the different areas we operate in. For every area, we send a unique url to fill in the same survey so we can later compare areas with each other. **What do you dislike about Zoho Survey?** There are not that many things I dont like about Zoho. The only thing I can come up with is that the user interface looks a little old. But it is al about the data we collect. **What problems is Zoho Survey solving and how is that benefiting you?** With Zoho, we can segment answers of the same surveys into different areas by using collectors. ### 2. The best supports to create surveys **Rating:** 5.0/5.0 stars **Reviewed by:** Juan Manuel L. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2020 **What do you like best about Zoho Survey?** The best thing about this software is that it has an excellent interface, the appearance really catches you, it is extremely clean and aesthetic, which allows you to have an intuitive experience and a very comfortable handling of the page or application. I like that it has many templates to carry out your surveys, very innovative and easy models to ask your questions. **What do you dislike about Zoho Survey?** We have not found anything negative, really delighted with this software. **Recommendations to others considering Zoho Survey:** Absolutely recommended, easy to use and very effective, fully guaranteed. **What problems is Zoho Survey solving and how is that benefiting you?** One of the best things that Zoho has is that you can test the product instantly, you can synchronize it with different social networks. It has synchronization with google to see the results of the surveys, it is very good to save time and still get a clean and fast job. ### 3. Gets the job done, with easy to use **Rating:** 3.5/5.0 stars **Reviewed by:** Ankit A. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2020 **What do you like best about Zoho Survey?** Easy to use, steps by step guide given in a proper way, the ease of usage to everyone really appeals to me the most, all different types of age groups can easily use zoho survey and even create various surveys. **What do you dislike about Zoho Survey?** not as great compared to al the international sites offering similar service **Recommendations to others considering Zoho Survey:** You should definitely go for using the zoho survey, the soft ware is also made in india and helps us to not send google the data it tries to take from us. **What problems is Zoho Survey solving and how is that benefiting you?** From time to time we need to go to market surveys for understating customer reactions and other sentiments before releasing a new product. Zoho survey helps with a great platform to conduct such surveys ### 4. it's easy to build. all part of Zoho CRM **Rating:** 5.0/5.0 stars **Reviewed by:** don d. | Sales and Marketing Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2021 **What do you like best about Zoho Survey?** it's easy to build, integrated in Zoho CRM. once completed, it can be analyzed using ZIA **What do you dislike about Zoho Survey?** font, color, needs to look more business like **Recommendations to others considering Zoho Survey:** start with the free trial, to make sure it will meet what you are looking for. **What problems is Zoho Survey solving and how is that benefiting you?** to make sure we send custom marketing strategies and offerings for different types of customers. ### 5. The information that can be entered in Zoho Surveys surveys is small and accurate **Rating:** 5.0/5.0 stars **Reviewed by:** Cecil S. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 14, 2020 **What do you like best about Zoho Survey?** The fact that a description can be added for the surveys at the time of their creation is something very favorable, as it helps the respondents feel more oriented about the topic of the same or about the approach they should have when talking about certain topics in it. **What do you dislike about Zoho Survey?** No problem was found using the Zoho Surveys platform. Every survey carried out has shown a good quality and has served to carry out deep market research, so there seems to be nothing negative to talk about it. **Recommendations to others considering Zoho Survey:** To work with survey templates and make them easier to recycle, Zoho Surveys is definitely a good choice. I want to recommend it for all kinds of research purposes, especially if it's market research. Also recommended for working with rankings. **What problems is Zoho Survey solving and how is that benefiting you?** Previously, I couldn't so easily change the annotation box layouts for each survey, so my brand had to always use the same templates. With Zoho Surveys you can use more attractive elements such as stars or stripes, so there are a variety of buttons. ### 6. Zoho Surveys makes survey collection processes simple **Rating:** 5.0/5.0 stars **Reviewed by:** Pamela W. B. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 06, 2020 **What do you like best about Zoho Survey?** At Zoho Surveys we can work with many great survey management tools. Not only can they be created, they can also be measured according to a ranking system to know which surveys have been more successful than the rest, and you can work with templates. **What do you dislike about Zoho Survey?** The checkbox system used in matrix choice surveys sometimes does not select the options correctly, so we decided to implement the radio buttons system. There is not a big problem with this as the solution was very straightforward, but the dev team should check this out. **Recommendations to others considering Zoho Survey:** There are over 200 templates to work with in Zoho Surveys, so the scope of a single survey is entirely relative to the template you choose. It is recommended to review the catalog of templates carefully so that the choices are appropriate for each work topic. **What problems is Zoho Survey solving and how is that benefiting you?** Before using Zoho Surveys, the time spent generating a survey was much longer, and the data collection tools weren't that good at accuracy. It's great to be able to work with software where we can draw conclusions so quickly. ### 7. Zoho Survey - Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2020 **What do you like best about Zoho Survey?** Zoho Survey is user friendly, with a professional output. It encompasses numerous streamlined features and resources. One can add additional pages and cycle between questions with ease. It's simple to embed and share as well. The customisation and branding process are intuitive with an aesthetic final result. **What do you dislike about Zoho Survey?** There aren't any significant downsides to Zoho Survey as of now, having fulfilled our needs satisfactorily. **Recommendations to others considering Zoho Survey:** For quality, professionalism and a smooth user experience, try Zoho Survey today. **What problems is Zoho Survey solving and how is that benefiting you?** Zoho Survey allows the user to amend details while the survey is live, ensuring an ongoing optimisation of the questions. ### 8. Zoho Survey is a really easy to use and feature rich survey platform **Rating:** 4.0/5.0 stars **Reviewed by:** Alfonso R. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2020 **What do you like best about Zoho Survey?** I am satisfied with the features to create surveys that Zoho Survey offers. What I like the most is that it suggests different categories for creating surveys, as well as offering predefined templates and allowing you to copy existing surveys. Another feature that I like is that it offers a preview screen on different devices. Also, it has mobile apps to manipulate the platform through a smartphone or tablet. **What do you dislike about Zoho Survey?** I find the subscription very costly compared to other survey platforms that have similar features, however the enterprise version is great. **Recommendations to others considering Zoho Survey:** We have used Zoho Survey for some time and are very familiar with the product. We consider that although its price is expensive, its functions will bring positive results to your company. **What problems is Zoho Survey solving and how is that benefiting you?** Zoho Surveys has allowed us to create different types of surveys to improve our strategies such as: - We have created customer satisfaction surveys in order to have a more direct opinion of our offers. - We have also used this platform to create surveys of customer expectations that have helped us to adjust our prices. ### 9. Zoho Surveys is the best tool for analyzing surveys and responses **Rating:** 4.5/5.0 stars **Reviewed by:** Russel A. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 31, 2020 **What do you like best about Zoho Survey?** Zoho Surveys has incredible features that we have been able to use to implement active and comprehensive survey campaigns and that attracts our audience in a very responsive way. We have been able to design survey campaigns that are highly equipped and intuitive and that we have been able to equip them with videos and images to attract a certain exclusive audience. **What do you dislike about Zoho Survey?** The errors in this app are very minor. Sometimes it is difficult for us to analyze and study personalized responses to some surveys we conduct. If we base a campaign on large audiences we require an enormous amount of time to implement certain complex procedures. **Recommendations to others considering Zoho Survey:** Zoho Surveys from the beginning has allowed us to efficiently and quickly generate campaigns more reliably. We have managed to customize surveys to target certain filtered audiences and we were able to use them to collect effective feedback from our employees and customers. **What problems is Zoho Survey solving and how is that benefiting you?** With past programs we had problems using the reporting feature and it was difficult for new users to analyze the reports for each survey, but with Zoho Surveys we were able to fix it. ### 10. Good for daily communicate with members **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2021 **What do you like best about Zoho Survey?** This is good for developer to manage project with flow and also with documentation. **What do you dislike about Zoho Survey?** As per the use I never seen that drowback for Zoho. **What problems is Zoho Survey solving and how is that benefiting you?** Daily communicate with user and maitin the documentation and also communicate with mailing. ### 11. It has very fixable price list **Rating:** 4.5/5.0 stars **Reviewed by:** Moataz M. | Directional Driller, Enterprise (> 1000 emp.) **Reviewed Date:** January 03, 2021 **What do you like best about Zoho Survey?** It has a very flixable and suitable price list can fit with all needs and help the beginner to dig deep before they issue the paid plan. **What do you dislike about Zoho Survey?** The interference with the customer need more attention, by develop the General design of the site. **Recommendations to others considering Zoho Survey:** If you are new in this field Try the Zoho Survey its easy and give you all what you need in this field. **What problems is Zoho Survey solving and how is that benefiting you?** Its an Excellent web for the beginner to start exercise the survey method and apply it ### 12. Most intuitive tool any SME can use to support their marketing needs **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2020 **What do you like best about Zoho Survey?** It is so easy to use and the output is extremely professional. Loads of features and offers a fully integrated suite of resources **What do you dislike about Zoho Survey?** Pricing model could allow for 3 or 6 months packages as well for businesses than only need to cherry pick some of the features and benefits **Recommendations to others considering Zoho Survey:** If you are looking for a functional tool that offers the sophistication of enterprises CMS tools without the additional cost of paying for functionality that you do not require look no further. **What problems is Zoho Survey solving and how is that benefiting you?** The task is a brand engagement survey with a number of external stakeholder groups. The opportunity is the ability to copy and reedit core survey for each stakeholder group. Also the ability to easily edit and update the questionnaire without having to start from scratch ### 13. Zoho Survey Review **Rating:** 5.0/5.0 stars **Reviewed by:** Vibhuti P. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2020 **What do you like best about Zoho Survey?** I like the most is that in zoho survey we can create survey forms fast as compare to google survey. In zoho survey, we have different types of emojis and pointers to express the ratings and nps scores. Also we can duplicate the forms and edit with new date and hurray your form is ready . Just love its simplicity. **What do you dislike about Zoho Survey?** Little lagging part rest all things are good. **What problems is Zoho Survey solving and how is that benefiting you?** Earlier i stuck into problem like to create survey forms, to create emailer , to create insights in all different platforms. But i got to know about zoho survey and campaigns. It does all things that i want and solved my problems. ### 14. An excellent optimised suvery tool **Rating:** 4.5/5.0 stars **Reviewed by:** Vijay V. | Multi-Cloud Kubernetes & Database Engineer at Netcracker Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** January 07, 2021 **What do you like best about Zoho Survey?** Automatically opimised Multi support Realtime expert reviews or suggestions to improve the quality Can easly create from existing templates or customised Can share easly on all major social media platforms **What do you dislike about Zoho Survey?** All are good, only, I feel GUI is not attractive while compared with other survey products. Its my personal opinion, but not a major concern **Recommendations to others considering Zoho Survey:** Good for small or startuo companies **What problems is Zoho Survey solving and how is that benefiting you?** Automatically optimisation helps alot Social media platforms sharing also very good ### 15. New Survey **Rating:** 3.5/5.0 stars **Reviewed by:** Shyam V. | Sales and Business development, Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2020 **What do you like best about Zoho Survey?** It's simple user interface and the zoho survey offers many different question types for creators. Publishing surveys is easy to do. user friendly and Survey scoring is a great feature. It has a large number of surveys that are free and customization.Live tracking and communicating of survey results. It's good start. and feedback is good option for try to understand the person. **What do you dislike about Zoho Survey?** The pricing is a little high to clutch than other products. Customization is not as flexible when compared to other products. the normal survey analysis could be a little easier to use. Poor customer service. I think its high cost for what you guys giving to customers. Country like India or other having so much of other option so you have to consider about the price. **Recommendations to others considering Zoho Survey:** Make it more question for the users then only they can putting the interest to see what you people got in your hand. When it's payable to have to give something more when compared to others. but you guys already doing great but need some implementation. **What problems is Zoho Survey solving and how is that benefiting you?** Zoho Survey is used by the Human resource and sales department. So the customer service and guidance it lacks a lot. The same with those emails from the technical support team as they took so long to get back to you on anything. This is the problem I'm heard about from my team. ### 16. Easy and Affordable Survey Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2020 **What do you like best about Zoho Survey?** We've used several different survey software. For this particular project, we wanted something very simple, affordable and quick to set up. I looked at several online surveys before selecting Zoho and found that Zoho fit all of our needs. **What do you dislike about Zoho Survey?** I found it a little cumbersome to run individual result reports. The design tools were limited but for what I needed, it wasn't a deal-breaker. I also found it was a little difficult to get back to my surveys when I went to the payment or account page. **Recommendations to others considering Zoho Survey:** I found Zoho Survey a little less user friendly (frustrating) because Zoho offers a lot of apps. Once I figured out how to quickly get to the actual Survey tool (versus the payment or account page), everything came together nicely. **What problems is Zoho Survey solving and how is that benefiting you?** We are working with a client who wishes to offer their employes diversity and inclusion training. We recommended that a "snapshot" of their current diversity and inclusion climate be taken to encourage thinking, self-reflection, and discussion during the training. ### 17. An effective tool to create surveys. **Rating:** 4.5/5.0 stars **Reviewed by:** Ben T. | Business Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** July 24, 2020 **What do you like best about Zoho Survey?** It has a generation of online surveys and questionnaires, very easy to use, I like its adaptation of the priority needs for users and its exclusive feature for independent platform members, which gives high expectations and even contains in its software programming the function of the information of the data sent through emails announcing the progress, the payments made and among other priorities highlighted personally or by the platform, highlighting above all, especially, its considerable cost for the start from work. **What do you dislike about Zoho Survey?** It omits the accessibility of work through smartphones, which forces it to only be computer work on the web, it does not have data management that users must have intellectual knowledge to carry out each survey given by the platform, taking time. so that the lack of automation of the information has a greater frequency of completing questionnaires, that is, there is little indecent workflow that leads to the improvisation of unknown mandatory content. **Recommendations to others considering Zoho Survey:** It is highly recommended since it is not only available for large, medium or small companies, but also for users with an independent intention, providing the opportunity for visions of large companies, achieving the objective of achieving a digital company of online surveys or low-cost and easy-to-use questionnaires, highlighting its understandable interface of fresh environment and providing brief necessary information on both the cost of using the software and its essential functionalities. **What problems is Zoho Survey solving and how is that benefiting you?** It has as main functional character in my company due to the great management of surveys that zoho survey software offers, contributing in a beneficial way due to its great profitability of the benefits obtained, one of the functions of its system that it exercises. its statistical analysis of each individual data of our company and its great adaptation of the scalable needs to create surveys, distribute them and analyze them appropriately. ### 18. Great Survey product and serves the purpose for my organizations **Rating:** 4.5/5.0 stars **Reviewed by:** Upahar S. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2020 **What do you like best about Zoho Survey?** Feature-packed, easy to build a survey from scratch and add logic jumps. I can easily add pages and jump between questions based on logic and choices. Easy to embed and share as well. Easy to customize and brand the page as well. I was able to quickly develop the entire survey and share it with my users **What do you dislike about Zoho Survey?** Look and feel can improve - Also adding specific types of choices can be improved as well. I think UX for tools like Typeform is a lot better - also integration with other tools like slack and asana should be enabled as it will help in getting real-time answers to problems. **What problems is Zoho Survey solving and how is that benefiting you?** Surveying potential users of my app and understanding their personas and preferences. I can easily build and share the survey across different social channels. I haven't tried it out yet with real users. ### 19. To get extracted results **Rating:** 5.0/5.0 stars **Reviewed by:** Piyush P. | Sales Consultant & Bidder ( Presently working...), Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2021 **What do you like best about Zoho Survey?** Easyiest way to creates share and analysis of data crunching **What do you dislike about Zoho Survey?** For setup and everything, you need to be an expert **Recommendations to others considering Zoho Survey:** To get the perfect result for survey, you can go with it. **What problems is Zoho Survey solving and how is that benefiting you?** Many benefits like targeted types of answer we can get with throwing many optional questions ### 20. Surveying at ease **Rating:** 4.5/5.0 stars **Reviewed by:** Sanskriti G. | Senior Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2020 **What do you like best about Zoho Survey?** Easy to use, handy survey tool. The basic tool for your utmost surveying experiences. **What do you dislike about Zoho Survey?** Only downside is, I need to keep updating the survey procedures each time, wish there was a save function, to save my progress and continue thereafter. **Recommendations to others considering Zoho Survey:** Great tool to improve communication with the customers, you're likely to get optimal results in surveying, much easier to implement. **What problems is Zoho Survey solving and how is that benefiting you?** Zoho survey has been beneficial for bringing the best possible results and getting the stats of customer involvement is a breeze. It is likely to simply my workloads and has been a time saver. ### 21. Easy and Presentable! **Rating:** 4.5/5.0 stars **Reviewed by:** Amelia W. | Audit Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2020 **What do you like best about Zoho Survey?** Zoho Survey could provide to me the questions layout that I visualise before creating the platform and the end product looks very professional **What do you dislike about Zoho Survey?** It takes awhile to explore and toggle around to design the perfect survey form that meets our needs but you'll get accustomed to the whole system pretty quickly if you do a thorough exploration. **Recommendations to others considering Zoho Survey:** If your survey form is slightly more complex than the usual yes/no, true/false, multiple choice question you should consider Zoho Survey **What problems is Zoho Survey solving and how is that benefiting you?** Creating a complex survey form that other survey platforms couldn't really deliver ### 22. Survey form creation software. **Rating:** 4.5/5.0 stars **Reviewed by:** Fran G. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 14, 2020 **What do you like best about Zoho Survey?** Zoho Survey is amazing at creating survey forms, the support is amazing at achieving effective communication and answering questions. It's very easy to use and the results are accurate. **What do you dislike about Zoho Survey?** I don't like that Zoho Survey has errors when it finishes a survey, I have to restart the job and start over sometimes. **Recommendations to others considering Zoho Survey:** It is very practical, has the necessary scope to collect information at any time. It includes an interface that gives you the peace of mind of not being confused with the tools. It is excellent. **What problems is Zoho Survey solving and how is that benefiting you?** The organization is satisfied with the surveys that are carried out periodically with Zoho Survey, mainly we manage to obtain precision and scope of the opinions of diverse people to undertake new projects. ### 23. Good survey tool for students **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 01, 2020 **What do you like best about Zoho Survey?** I like a good variety of question types: scale, multiple answers, stars, ranking, etc. Also, you can export data immediately to SPSS format. It is a huge benefit for all who analyse data in SPSS. And you can randomize questions within a survey page in order to eliminate the order bias. **What do you dislike about Zoho Survey?** Design is not the best, quite difficult to start using this tool. I will need to spend some time to get familiar with all functions. Also, it is not comfortable to move questions. **What problems is Zoho Survey solving and how is that benefiting you?** I use Zoho Survey to collect data for social research and for the commercial company. Benefits - integration with other tools, google sheets, fast export into SPSS. ### 24. Nice replacement for other surveying company **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2021 **What do you like best about Zoho Survey?** It was actually very simple and easy to use **What do you dislike about Zoho Survey?** I can't say I disliked anything. It's just that account setup can be made more easy and simple **Recommendations to others considering Zoho Survey:** Yes I would definitely recommend as they can curate questions based on the needs. **What problems is Zoho Survey solving and how is that benefiting you?** We were running a survey through zoho for electric car users and were trying to understand if they are okay to use their unused energy someplace else. ### 25. Zoho Survey Review!!! **Rating:** 3.0/5.0 stars **Reviewed by:** Martin B. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2020 **What do you like best about Zoho Survey?** Zoho Survey is offering astonishing services and fulfills all our needs. It is the best platform. We can create surveys in professional ways and set up everything according to our needs. It is generally advanced and reliable platform. It also provides different survey designs with user-friendly capabilities. The thing I like in Zoho Survey is the way it lets us make customization in the survey. With more than 25 types of questions, we can create various surveys. Its customer service is also offering responsive services with their professional skills. Survey collected by and hosted on G2.com. **What do you dislike about Zoho Survey?** As far as I am concerned about the Zoho Survey tool, it is offering amazing services. It is not only easy to use but also provides reliable solutions for online surveys and questions. Honestly speaking, since I have been using its services, I have never faced any major issues. Review collected by and hosted on G2.com. **Recommendations to others considering Zoho Survey:** I strongly suggest it. Since it is extremely simple to utilize. Not just for the individual who prepares the review but also for responders. Also, this is significant because when you conduct a survey you would want to reach people from all different social levels. **What problems is Zoho Survey solving and how is that benefiting you?** Zoho Survey has made it simple to create a unique review online. It provides easy-to-use services and also offers various options to customize things. It is a flexible tool and now holds value in the programming market. It has become my preferred survey platform. Review collected by and hosted on G2.com. ### 26. Amazing basic software for publishing surveys! **Rating:** 4.0/5.0 stars **Reviewed by:** Sally T. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2020 **What do you like best about Zoho Survey?** This product is utilized for making a survey that is identified with business advancement and the executives and by utilizing these, gaining reports and groundsheet of an organization. The special component of this application is that customized overviews can be made through this and picking a distinct number of the crowd should likewise be possible. Any sort of record sharing and structures can be made with video and picture sharing apparatuses. Audit gathered by and facilitated on G2.com. **What do you dislike about Zoho Survey?** The fundamental issue an individual needs to manage is battle in customized overview dealings. It gradually investigation information. In any case, no other issue is found in this and individuals have astounding reports with respect to its usefulness. Survey gathered by and facilitated on G2.com. **Recommendations to others considering Zoho Survey:** Too Easy and Fast to utilize. I had the option to make and distribute a study in under 60 minutes. **What problems is Zoho Survey solving and how is that benefiting you?** Zoho study gives on the web and disconnected review sharing and checking with the customers to speed up work and business execution can be improved. Audit gathered by and facilitated on G2.com. ### 27. Zoho Surveys is unrivaled. **Rating:** 5.0/5.0 stars **Reviewed by:** Philipp M. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 16, 2020 **What do you like best about Zoho Survey?** It is above the competition in integrations, interface, price, support, forms, originality, fluidity. Zoho Surveys has many advantages to collect opinions in a feasible and secure way. **What do you dislike about Zoho Survey?** I don't have any negative comments, it works great. **Recommendations to others considering Zoho Survey:** It allows you to improve based on the results obtained from the information provided by the respondents, it is a fabulous application, how it works is great and the reach it can give to any organization is important. **What problems is Zoho Survey solving and how is that benefiting you?** Zoho Surveys has been precise in giving a result, this has given us the benefit of always getting it right when placing the exact service on offer. We can know what our audience thinks and give our best to them. ### 28. Zoho Survey **Rating:** 4.5/5.0 stars **Reviewed by:** Ana R. | Business support and optimization analyst, Enterprise (> 1000 emp.) **Reviewed Date:** July 09, 2020 **What do you like best about Zoho Survey?** It's incorporated with some other Zoho apps, therefore it is not hard to work with. I love exactly how you are able to review the surveys of yours, too. No need to be concerned since the responses of yours while testing will not get captured. **What do you dislike about Zoho Survey?** UI for producing the survey is a little unpleasant. I believe they might drive this particular product a lot further - for instance letting me publish a photo or even having much more control of the layout of the survey form. **Recommendations to others considering Zoho Survey:** Try it...you'll be amazed just how much you love it. Use the free trial to get a concept of just how simple it's using. **What problems is Zoho Survey solving and how is that benefiting you?** Our Board of Directors has several complicated and difficult choices to explain to a few 100 stakeholders. The Zoho Survey is actually enabling us to get comments on how efficiently we are communicating to the stakeholders. ### 29. Great for IT help **Rating:** 5.0/5.0 stars **Reviewed by:** Rob J. | Partner, Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2020 **What do you like best about Zoho Survey?** I like that when I need IT help we can log into Zoho and the IT dept can take control of my screen and remedy my issues. This saves us time having to try and schedule an IT Tech to arrive to our offices to diagnose the issues. Zoho allow us to screen share immediately and we normally have the issue resolved within minutes. **What do you dislike about Zoho Survey?** So far I haven't found anything that i dislike about the software. It offers everything we need to handle the tasks at the moment. **What problems is Zoho Survey solving and how is that benefiting you?** We really only use Zoho when we are in need of technical assistance within our computers. so we are able to contact our IT dept and they are able to log into our towers and navigate through the screens to find where the problem lies. this saves us time and money. ### 30. Excellent Site to collect response **Rating:** 5.0/5.0 stars **Reviewed by:** Imran S. | Catalogue Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** June 25, 2020 **What do you like best about Zoho Survey?** Best site to create survey's and to get responses from the users, there are many unique options and categories to conduct survey's. I would 100% recommend to all who wants to create a survey to collect the best innovative response. There are many options,designs while creating a survey like add a graph,video bar and polls etc, when i started to use it, i just became a fan of this survey provider. Finally i would tell that the responses which we get from the user are so attractive results, it will show us in many attractive designs. also there are lots of feature that everyone should try it. **What do you dislike about Zoho Survey?** I honestly like to tell that there's no dislikes here to tell about the zoho survey, the only thing i have a issue is about the pricing but after watching the results of the survey looks like really a worthy of pricing for attractive designs and best responses. **Recommendations to others considering Zoho Survey:** This is really a cool and awesome place to make a survey live and get the best responses from the users, trust me friends. am using it from many months, i usually create surveys and collect the responses to improve my business, there are plenty of options and features,designs which actually attracts the user to participate in zoho surveys. just try it, you feel the difference. thank you. **What problems is Zoho Survey solving and how is that benefiting you?** I really like the template designs of the survey, that is also a reason to attract the users to participate in the survey, so i think this is really a cool site to conduct surveys. ### 31. zoho survey is the best way to get feedback from customers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2020 **What do you like best about Zoho Survey?** i love how zoho survey allows me to send beautiful surveys to get their feedback on my services and learn how to improve customer satisfaction **What do you dislike about Zoho Survey?** there’s nothing to dislike about it, all the features that i needed are available at my disposal thanks to zoho survey **Recommendations to others considering Zoho Survey:** zoho survey is a great way of creating professional and good looking survey and easily share them with your customers to get their feedback and i really recommend it if you’re considering zoho survey don’t hesitate, it’s the right tool for your survey needs **What problems is Zoho Survey solving and how is that benefiting you?** i’m getting feedback from my customers to learn how to improve customer satisfaction in my service business ### 32. Very useful **Rating:** 4.5/5.0 stars **Reviewed by:** NIZAR F. | Enterprise (> 1000 emp.) **Reviewed Date:** June 14, 2020 **What do you like best about Zoho Survey?** Since I am an engineer and work mostly on the field, I only bring my phones with me, so I need a tool that still accessible from a mobile phone. And I think Zoho survey mobile apps is great, it still has some useful features and works pretty well. The customization feature is also amazing, this feature allows me to do surveys with a lot of options. **What do you dislike about Zoho Survey?** This tool is amazing but I think that the free trial is very bad, and the paid version is good but quite expensive. **Recommendations to others considering Zoho Survey:** If you are new to Zoho survey and want to use the paid version, I recommend you to pay monthly first, in case you aren't satisfied with this tool. **What problems is Zoho Survey solving and how is that benefiting you?** I used this tool to do some research regarding my projects, which is very helpful to gather some data and information. This tool also helps me to analyze the results after the survey is done and I found it very cool and useful. ### 33. Zoho Survey is good software & easy to setup **Rating:** 5.0/5.0 stars **Reviewed by:** Khurram D. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 13, 2020 **What do you like best about Zoho Survey?** Its very to easy to setup & it fully support Arabic language **What do you dislike about Zoho Survey?** It still have old front end user interface which need to be change & they must add conversational User Interface which is more like one to one experience for customers **What problems is Zoho Survey solving and how is that benefiting you?** Getting market insights, customer feedback , Employee Evaluation and employee details ### 34. decent online survey tool **Rating:** 4.0/5.0 stars **Reviewed by:** Vikas J. | finance manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2021 **What do you like best about Zoho Survey?** it has a simple and decent interface, it has great functions for analyzing results, and has various templates. **What do you dislike about Zoho Survey?** it is difficult to extract all responses, and also the result analysis should be little easier **Recommendations to others considering Zoho Survey:** it is a simple and decent tool **What problems is Zoho Survey solving and how is that benefiting you?** survey, collecting information ### 35. Simplifies my jobs **Rating:** 5.0/5.0 stars **Reviewed by:** James F. | Enterprise (> 1000 emp.) **Reviewed Date:** June 19, 2020 **What do you like best about Zoho Survey?** I loved how the surveys can be created without any special knowledge. I also loved the analytics tool, this tool could help you identifying and analyzing the survey results. The customizable survey feature is also very great, the users can customize their own survey to gather more specific and accurate data. **What do you dislike about Zoho Survey?** The design is dull and too simple, and I experienced page glitch sometimes, but not very often. That's all, no complaint besides that. **Recommendations to others considering Zoho Survey:** I've been using this tool for about 2 years, and I recommend it for anyone looking for a survey tool. **What problems is Zoho Survey solving and how is that benefiting you?** With this tool, I have been able to create my own surveys with a specific topic. This tool also helps me to analyze and distribute my surveys. Collecting my client's data becomes easier with this tool. I also recommend this tool to my friends and most of them are satisfied with it. ### 36. Best services and useer friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Madhukar R. | Digital Marketing Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2021 **What do you like best about Zoho Survey?** Zoho email services iked the most still continues the same **What do you dislike about Zoho Survey?** As per my usage nothing much to say about dislike **What problems is Zoho Survey solving and how is that benefiting you?** I am using zoho email services for my friends start-up company.we are more likely to continue the same ### 37. Relevant. Meaningful. Informative. **Rating:** 5.0/5.0 stars **Reviewed by:** CA Karan S. | Area Credit Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2021 **What do you like best about Zoho Survey?** Relevant. Meaningful. Informative. Highly process based approach. Systematic resolution. **What do you dislike about Zoho Survey?** Sometimes irrelevant information is asked. **What problems is Zoho Survey solving and how is that benefiting you?** 1. Systematic solutions to issues 2. Process based approach 3. Relevant Choices offered 4. Conclusive outcome is reached ### 38. The easy way to survey away! **Rating:** 4.5/5.0 stars **Reviewed by:** Mirko T. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2020 **What do you like best about Zoho Survey?** The ease of implementing and the training for new users can be super quick and swift. Never had any issues with the surveys we had done in our company! **What do you dislike about Zoho Survey?** Honestly not much to not like. Everything has been quick and easy to use and deploy. **What problems is Zoho Survey solving and how is that benefiting you?** Zero problems so far! We have been able to survey our employees and clients whenever needed to help drive our business and revenue! ### 39. review **Rating:** 3.0/5.0 stars **Reviewed by:** Cassandra G. | Admin Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** August 03, 2020 **What do you like best about Zoho Survey?** I like the ease of getting the survey done however setting it up is not an easy task. I like that it draws people to your survey and that it has lots of platforms to use. **What do you dislike about Zoho Survey?** I do not like how hard it is t0o set up and to send out to people. I think it is not a known survey program so many people do not feel comfortable taking the survey when given the chance to do so. **Recommendations to others considering Zoho Survey:** I think you need to really read the insturctuion and watch videos on how to set it up. **What problems is Zoho Survey solving and how is that benefiting you?** We are sendign to parents and staff. So this is many different situation that we are trying to get information with. ### 40. Not so friendlyyy **Rating:** 3.0/5.0 stars **Reviewed by:** ABHISHEK P. | Professional Freelancer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2021 **What do you like best about Zoho Survey?** Can be used over internal office group chats **What do you dislike about Zoho Survey?** Not many features available like other applications in the market also its user interface is not so good **What problems is Zoho Survey solving and how is that benefiting you?** Was using in the office while I was working in my training days ### 41. An excellent solution for creating professional forms **Rating:** 4.5/5.0 stars **Reviewed by:** Rémi C. | CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2020 **What do you like best about Zoho Survey?** The simplicity of creating forms. To add an item, simply drag it. Elements are movable, customizable and there are many **What do you dislike about Zoho Survey?** The free version is far too light, but the paid version is affordable. **Recommendations to others considering Zoho Survey:** Zoho forms is a very comprehensive platform. If you are a small business, check that other platforms just provide the features you need at a cheaper price **What problems is Zoho Survey solving and how is that benefiting you?** Our customers can fill out ergonomic forms, and sending the form is secure. We were able to create forms with integrated payment, a great feature! ### 42. Most customizable surveys **Rating:** 5.0/5.0 stars **Reviewed by:** Mahesh K. | Full Stack Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 05, 2020 **What do you like best about Zoho Survey?** Zoho surveys is easily the most customizable surveys and best in the market. **What do you dislike about Zoho Survey?** Zoho surveys is the best in surveys category. There is nothing I dislike about it **What problems is Zoho Survey solving and how is that benefiting you?** I have to get my colleagues opinion while making any decisions. Zoho surveys is helping me get their opinions easily. ### 43. It's good but need certain amendments in features **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2020 **What do you like best about Zoho Survey?** The ease to use and the user experience is good **What do you dislike about Zoho Survey?** No sync with the CRM, the fields are not updated and you can't let the user select multiple options and if the conditional logics can be added in the fields it will work great **What problems is Zoho Survey solving and how is that benefiting you?** Trying to automate the process based on the service selected and update the user based on the service chosen ### 44. zoho survey gives quality consumer opinion my call as a consultant **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2020 **What do you like best about Zoho Survey?** zoho survey gives quality consumer opinion in midsize budget to companies to help them increase topline and bottomline and market share market penetration and quality data which is genuine and affordable **What do you dislike about Zoho Survey?** nothing new features and new industries need to be introduced by zoho survey **Recommendations to others considering Zoho Survey:** a must buy and adapt consumer opinion zoho survey for midsize corporations at affordable budget **What problems is Zoho Survey solving and how is that benefiting you?** zoho surveys give quality consumer opinion through genuine feedback and helped my clients improve market share and penetration and improve topline and growth at a affordable price ### 45. Zoho Survey **Rating:** 5.0/5.0 stars **Reviewed by:** Brent H. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2020 **What do you like best about Zoho Survey?** This tool is an easy-to-use survey answer that permits me and my groups to create customized surveys for a variety of applications. The system is intuitive and simple, but additionally feature-rich. For the money, there's no longer much available on the market I've found better than Zoho. **What do you dislike about Zoho Survey?** I haven't discovered any inconvenience when the usage of the application, I remember that it admits much stuff and gives a good feeling when using it, the simplest issue is that it's miles a little expensive, however, due to the traits it provides it's far quite profitable. **Recommendations to others considering Zoho Survey:** it's terrific for clean and quick surveys sent out to a mailing list, and it is free with simply the proper amount of options you need, without being confusing! **What problems is Zoho Survey solving and how is that benefiting you?** Zoho has helped get more facts on possible customers as I attempt to start a fitness business. It has allowed me to gain insight into what human beings are interested in most. ### 46. Zoho Survey is very easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Owen N. | Marketing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 31, 2019 **What do you like best about Zoho Survey?** I like the sheer amount of question varieties you can use in your surveys. I also find Zoho Survey very easy to use compared to some other alternatives. The UI is nice and easy to understand. You have lots of customization available with Zoho Survey also. **What do you dislike about Zoho Survey?** Zoho Survey performs well, there's nothing I can think about that I don't like. **Recommendations to others considering Zoho Survey:** Zoho Survey is great to use; however as ActiveCampaign grows we're finding we'll need to use something else soon. **What problems is Zoho Survey solving and how is that benefiting you?** I'm able to create surveys to see customer feedback and interests. ### 47. Make your simple with ZOHO survey **Rating:** 4.5/5.0 stars **Reviewed by:** Sai Gangadhar B. | Project Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** October 22, 2020 **What do you like best about Zoho Survey?** It's ease of creating questions by drag and drop and moreover it has large set of data types. **What do you dislike about Zoho Survey?** For me personally I'm a developer so I think it'd be better if it has more functional approach, which makes its flexible **Recommendations to others considering Zoho Survey:** No need creating fields seperately and by using this you can create simply by drag and drop. **What problems is Zoho Survey solving and how is that benefiting you?** We can use this for surveys, questionnaires, feedback we can use for all these. ### 48. Zoho Survey **Rating:** 4.5/5.0 stars **Reviewed by:** Leire B. | Project Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 14, 2020 **What do you like best about Zoho Survey?** Fantastic tool for an interactive survey evaluation. Zoho is the world's leading survey software that facilitates market research and immediate response from respondents. **What do you dislike about Zoho Survey?** The software interface is a bit clumsy and you have to get used to it. **Recommendations to others considering Zoho Survey:** If you want the survey to be easy to use for both administrators and users, then it' s the survey you want to use. You should try it on. The price will be reasonable in comparison to other prices. **What problems is Zoho Survey solving and how is that benefiting you?** That' s the basic software we use to enter our source code. The software is very well organized and eliminates duplication when importing stakeholder lists, thus avoiding overlaps. ### 49. A simple and fast platform to create professional surveys **Rating:** 4.0/5.0 stars **Reviewed by:** Serafin M. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2020 **What do you like best about Zoho Survey?** I like Zoho Survey because it has a very interactive and simple survey creation wizard. Another feature that I like is that it is possible to create surveys optimized for mobile devices. In addition, this software allows us to store survey data on platforms such as Google Drive. **What do you dislike about Zoho Survey?** The only thing I dislike about Zoho Survey are the high prices of their packages. The enterprise package costs around $ 60 a month, which seems excessive to me. **Recommendations to others considering Zoho Survey:** Zoho Survey is a tool to create corporate campaigns. It is a simple and easy to use platform. I highly recommend it for brands or companies that are taking their first steps. **What problems is Zoho Survey solving and how is that benefiting you?** We are using Zoho Survey to create email survey campaigns to customers who buy products on our page, so that we can evaluate your opinion and improve our sales strategies. People have been very responsive to our surveys and we have had really positive results. ### 50. Zoho Recruit **Rating:** 4.0/5.0 stars **Reviewed by:** Tamara M. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2020 **What do you like best about Zoho Survey?** easy to learn software and the intergration **What do you dislike about Zoho Survey?** pricing is a bit high for 1 user and small business starting out **Recommendations to others considering Zoho Survey:** do trail first to obtain setup and how to use before purchasing **What problems is Zoho Survey solving and how is that benefiting you?** getting the opportunity to see what zoho highest plan has to offer. Haven't realized any benefits yets as I'm a small company growing and have no use for all options just yet. ## Zoho Survey Discussions - [What is Zoho Survey used for?](https://www.g2.com/discussions/what-is-zoho-survey-used-for) - 4 comments, 1 upvote - [How do I overcome not being qualified for a survey?](https://www.g2.com/discussions/how-do-i-overcome-not-being-qualified-for-a-survey) - 1 comment, 1 upvote - [Is Zoho survey legit?](https://www.g2.com/discussions/is-zoho-survey-legit) - 2 comments, 1 upvote - [What is Zoho survey?](https://www.g2.com/discussions/what-is-zoho-survey) - 2 comments, 1 upvote - [his is very useful](https://www.g2.com/discussions/his-is-very-useful) - 2 comments, 1 upvote - [View Zoho Survey pricing details and edition comparison](https://www.g2.com/products/zoho-survey/reviews?page=16§ion=pricing&secure%5Bexpires_at%5D=2026-08-09+23%3A52%3A25+-0500&secure%5Bsession_id%5D=3a7bf6c9-7f52-4343-b4bf-aafcd1fd07d5&secure%5Btoken%5D=0dbcbf8e9710e7e246d8b792a9c836b7da30a1566f155c5b4731821feeb6c1a1&format=llm_user) ## Zoho Survey Integrations - 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Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Survey Management** - Survey Builder - Customizable Questions - Templates - Survey Distribution - Mobile Survey - Site Intercept Survey - Pulse Surveys **Survey Customization** - Question Branching - Branding - Multimedia Support - Multilingual Surveys **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions - Collaboration Tools - Presentation Tools - Data Analysis Tools - Real-Time Data - Visual Analytics **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making - Dynamic Content **Additional Functionality** - Single Sign On - Phone Polling - Online Polling - Support Audio/Images/Video - Engagement Tracking - Question Library - Data Visualization - Survey/Poll Management - Generative AI - Word Clouds - Alerts/Notifications - AI Copilot - Customizable Fields - Template Management - Email Management - Interactive Content - Q&A Management - Surveys & Feedback - Activity Tracking - Feedback Management - API - Data Cleansing - Email Marketing - Data Security - Anonymous Feedback - URL Customization - Question Piping - Offline Response Collection - Activity Dashboard - NPS Survey Structure - Drag & Drop - Data Import/Export - Response Validation - Customer Segmentation - Response Quotas - Multi-Language - Sentiment Analysis - Email Reminders - Gamification - Randomization ## Top Zoho Survey Alternatives - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,550 reviews) - [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) - 4.4/5.0 (2,913 reviews) - [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) - 4.4/5.0 (940 reviews)