# Cortavo Reviews **Vendor:** Cortavo **Category:** [Managed IT Services Providers](https://www.g2.com/categories/managed-it-services) **Average Rating:** 4.7/5.0 **Total Reviews:** 57 ## About Cortavo Cortavo is a managed IT services provider built for growing small and mid-sized organizations that need a simpler, more reliable way to manage their technology. Acting as a full-service IT department, Cortavo takes care of the essentials—hardware, helpdesk, cybersecurity, cloud, and connectivity—so teams can stay productive without constant IT disruptions. From day one, Cortavo was designed to serve small businesses, but as our clients have grown, so have we. Today, we help organizations that are scaling quickly, adding new locations, or simply outgrowing the limits of internal IT support. Cortavo steps in wherever you're at — launching your first IT function or strengthening an existing one — with the tools and people to keep you moving forward. What you get with Cortavo: Highly skilled help desk team: Support from U.S.-based technicians who know your environment and understand your business needs. Hardware & software included: desktops, laptops, monitors, docking stations, plus licensing for Microsoft 365 or Google Workspace, all bundled on a per-user basis for simplicity and predictability. Always-on security: Modern cybersecurity services designed to protect against evolving threats without slowing you down. Reliable internet and cloud storage: Business-class connectivity and secure cloud backups to keep your operations online. Strategic advice, not just tech support: Cortavo acts as a technology partner, helping you plan for growth, prevent problems, and make the most of your IT investment. Based in Atlanta and serving businesses across the U.S., Cortavo’s approach extends past solving immediate problems — it’s about equipping organizations with the tools and strategies they need to evolve confidently, beyond day-to-day IT management. Cortavo is committed to building a reliable technology foundation for every customer. By providing proactive support and maintaining robust infrastructure, we help organizations minimize downtime, increase productivity, and create the conditions for sustainable, long-term growth. Headquartered in Atlanta, GA, with full-service coverage available across the United States. ## Cortavo Pros & Cons **What users like:** - Users value the **fast response time** of Cortavo, enhancing IT management with efficient support and seamless communication. (6 reviews) - Users highlight Cortavo's **phenomenal customer support** , noting the responsiveness and knowledgeable service from qualified technicians. (5 reviews) - Users commend Cortavo's **top-notch expertise** , ensuring prompt resolutions and knowledgeable support across various IT challenges. (5 reviews) - Users value the **proactive approach** of Cortavo, which anticipates needs and enhances overall service efficiency. (5 reviews) - Users value the **exceptional team collaboration** of Cortavo, highlighting fast support and effective communication for all users. (4 reviews) - Users value Cortavo's **timely service** and effective support, enhancing their operational efficiency and responsiveness. (4 reviews) - Users appreciate the **responsive communication** from Cortavo, ensuring quick and knowledgeable support for their needs. (3 reviews) - Users value the **helpfulness** of Cortavo's friendly staff, who provide quick and clear solutions. (3 reviews) - Users commend Cortavo for their **professionalism** , highlighting responsive support and proactive IT management that enhances business focus. (3 reviews) - Reliability (3 reviews) **What users dislike:** - Users express concerns over **poor customer support** , particularly slow response times to support tickets. (1 reviews) ## Cortavo Reviews ### 1. Seamless Transition, Outstanding IT Service **Rating:** 4.5/5.0 stars **Reviewed by:** Drew F. | Software Development Project Manager **Reviewed Date:** January 09, 2026 **What do you like best about Cortavo?** I find Cortavo's services to be absolutely fantastic for IT management. The level of service is probably the best aspect, with fast response times and multiple ways to connect, not just for IT managers but also for individual users and employees. It's surprising to me that an IT organization can provide such a high level of service, especially since it usually involves a lot of bureaucracy elsewhere. Additionally, the expertise is top-notch as they always know what they're talking about. The speed and customer service are fantastic, with the team sticking to what they promise. I really like the Slack integration for IT support ticketing, which makes it super easy and quick to track and manage tickets. This wasn't something we had before and it's a huge improvement. Also, the smoothness of the transition and the people involved have all been great. They've developed a contract tailored to our specific needs and concerns, which aligns perfectly with what we need. Their ability to keep us informed during delays, like with Meraki access points, has also been excellent. **What do you dislike about Cortavo?** We were promised some Meraki access points as part of the contract, but there's been a little bit of a delay on those. I recognize that's outside Cortavo's control because Meraki is on back order, but it's still a negative. Maybe just outlining that ahead in the contract is probably our biggest concern at this point. **What problems is Cortavo solving and how is that benefiting you?** Cortavo has revolutionized our IT management by seamlessly integrating Slack for support tracking, enhancing service responsiveness. Their tailored contract supports our growth from a 5 to 50-person organization. The level of service and communication, even in the face of delays, sets them apart. **Official Response from Team Cortavo:** > Hi Drew, Thank you so much for taking the time to share such a thoughtful review. We appreciate you highlighting the service experience, responsiveness, and expertise of our team. We’re especially glad to hear the Slack integration has been such a positive change for your team and that it’s made support easier to track and manage. Hearing that the transition was smooth, the contract was tailored to your needs, and that our communication stood out means a great deal to us. Supporting Dispo Depot's growth and keeping your team informed every step of the way is exactly what we aim to deliver. We also appreciate your feedback regarding the Meraki access point delays. Your note about setting clearer expectations upfront is valuable input we’ll continue to take seriously as we refine our process. Thank you again for trusting Cortavo as your IT partner. If there’s ever anything you need or anything we can improve on, please don’t hesitate to reach out to your account manager or email us at ClientSuccess@cortavo.com. We’re always here to help. ### 2. Exceptional Support and Strategic Partnership **Rating:** 5.0/5.0 stars **Reviewed by:** Kris D. | Vice President, Technology **Reviewed Date:** December 30, 2025 **What do you like best about Cortavo?** The user orchestration and user lifecycle management is very valuable. I do appreciate their cyber awareness and the ability to respond as needed to any potential cyber threats. Also, I think their service management expertise and desktop support elements are timely and well managed. However, I feel that their vendor management and partnership components, are what truly sets them apart. Their willingness and ability to understand of the business we're in, and cater the support they provide to specifically to our needs. They also assisted in migration and setup of our company support center. **What do you dislike about Cortavo?** I think a potential opportunity for improvement could be offering different packages that allow some on-site support for local clients for specific periods of time as needed, but otherwise, I think they have a pretty robust offering. **What problems is Cortavo solving and how is that benefiting you?** Cortavo helps us with desktop setup and support, user lifecycle management, and enterprise application support. They enhance our information security and cyber threat response and have established a local support center. Their services are aligned with our growth and technology needs, making them a valuable partner. **Official Response from Team Cortavo:** > Thank you, Kris, for this thoughtful and detailed review! We’re glad to hear that our user lifecycle management, cybersecurity awareness, and service management support have been valuable, and especially that our vendor management and partnership approach stands out. Understanding Small Sliders and tailoring support to fit how you operate is something we take seriously, so we appreciate that recognition. We also value your feedback around on-site support options and will certainly keep that in mind as we continue evolving our offerings to better support your team. Thank you for trusting Cortavo, and we’re happy to be a strategic IT partner for Small Sliders. ### 3. Lightning-Fast Support—Email Issue Fixed in 10 Minutes **Rating:** 5.0/5.0 stars **Reviewed by:** Jason W. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2026 **What do you like best about Cortavo?** Their speed of service. My email problem was fixed within 10 min. From alerting Cortavo of the issue to hanging up with the representative after regaining control of my email again. **What do you dislike about Cortavo?** Nothing, so far. All of my experiences have been overwhelmingly positive. **Recommendations to others considering Cortavo:** They are worth their weight in gold. They are knowledgeable and fast and will get you back to work as soon as possible. **What problems is Cortavo solving and how is that benefiting you?** There have been many issues that Cortavo has solved for me over the past few months. Most recently, my email got hacked and they assisted me in resetting my passwords and making sure I was able to log back in and changing my email's rules. **Official Response from Team Cortavo:** > Hi Jason! We can't thank you enough for sharing all of this. We know how heart-dropping it feels when your email isn't acting right, so we are just thrilled our team could jump in, reset those passwords, and get your rules cleaned up so quickly. Hearing that you think our team is "worth their weight in gold" honestly made our entire week, Jason. We’re looking forward to continuing this partnership and helping keep everything running smoothly for Dispo Depot! ### 4. Expert IT Solutions with Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Tonia D B. **Reviewed Date:** December 16, 2025 **What do you like best about Cortavo?** I enjoy Cortavo's timely service and quick response when help is needed. Their expertise is valuable, and they are very quick to respond and escalate items when necessary. I appreciate that I can reach out and get a quick resolution. They provide and set up all of our equipment, keep us updated on the latest cybersecurity, and ensure we are protected. The tech support helps keep us moving and allows me to track tickets and see a holistic view of any issues. I also like that they send a dedicated person once a week to work on-site, helping with real-time issues and keeping the human side of the business at the forefront. Additionally, Cortavo assists with integrations with other tools, streamlining operations and maintaining efficiency. **What do you dislike about Cortavo?** I don't have a dislike at this time. **What problems is Cortavo solving and how is that benefiting you?** Cortavo handles our IT needs by providing equipment, setup, software updates, and cybersecurity, ensuring smooth operations. Their responsive tech support lets us track issues easily, solve them quickly, and focus on business growth. They monitor for security threats and respond swiftly to maintain productivity. **Official Response from Team Cortavo:** > Thank you, Tonia. We truly appreciate you taking the time to share such a thoughtful review. It means a great deal to hear that the weekly onsite support and real-time issue handling are helping keep operations running smoothly and that they have made a meaningful difference for True North Companies. If you ever need anything, our team is always here to support you. Thank you again for your partnership with Cortavo. ### 5. Streamlined All-in-One IT **Rating:** 4.5/5.0 stars **Reviewed by:** Cory R. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2025 **What do you like best about Cortavo?** I like that they take the whole IT mess off my plate and wrap it into one predictable service. One partner, one bill, and a help desk that actually responds quickly. It gives me peace of mind and lets me focus on the business instead of chasing tech issues. **What do you dislike about Cortavo?** Current limitations of not being able to provide tablets that are service-connected, so we can’t get everything we need from one place—but they’re still working with us the best they can to find a solution. **Recommendations to others considering Cortavo:** I’d recommend Cortavo if you’re looking to simplify and centralize your IT. They respond quickly to help desk tickets, which keeps our team moving and cuts down on downtime. They also handle all of our company software subscriptions and user management, so we’re not juggling logins, licenses, and renewals ourselves. On top of that, they’re willing to take on new IT projects and deployments as needed, which makes them feel less like a vendor and more like an outsourced IT department that can grow and adapt with your business. **What problems is Cortavo solving and how is that benefiting you?** Cortavo is solving the classic small-to-mid-size IT problems: unpredictable costs, downtime, security risk, and vendor chaos. They bundle our hardware, support, cybersecurity, and cloud into a flat monthly per-user fee and actively monitor everything, so issues get fixed before they become outages. For us, the benefit is huge—I have predictable IT spend, far less firefighting, better security, and a single partner who handles the day-to-day tech so I can focus on running the business instead of being the accidental IT manager. **Official Response from Team Cortavo:** > Hello Cory, Thank you so much for this thoughtful and detailed review. It means a lot to our team! We’re thrilled to hear that Cortavo has helped lift the weight of IT management off your plate. We’re always actively exploring solutions and won’t stop until we land on the right one for your team. In the meantime, please don’t hesitate to reach out to your account manager or clientsuccess@cortavo.com if we can assist further. Thanks again for the kind words and for trusting us to be your IT partner! ### 6. Open, Helpful, Highly Skilled Team **Rating:** 5.0/5.0 stars **Reviewed by:** Fern S. | Attorney, Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2026 **What do you like best about Cortavo?** Everyone is very open, helpful and highly skilled. **What do you dislike about Cortavo?** I prefer the phone conversations, but it's usually both phone and email. **Recommendations to others considering Cortavo:** Think about the level of skills employees have with IT issues. Cortavo can resolve issues even if you don't explain well. **What problems is Cortavo solving and how is that benefiting you?** Cortavo has solved lock-out issues for me and provided excellent IT advice generally. **Official Response from Team Cortavo:** > Hi Fern, thanks so much for taking the time to share your experience with us on G2! We truly appreciate your kind words about our team being open, helpful, and highly skilled. It’s our goal to make technical hurdles feel seamless, so we’re especially glad to hear we’ve been able to resolve those lock-out issues and provide the IT advice you need to keep your business moving forward. We also appreciate your feedback regarding communication. We understand the value of a direct phone conversation and will certainly keep that preference in mind to ensure we’re supporting you as effectively as possible. Thank you for being a valued Cortavo partner. We look forward to continuing to support your team! ### 7. “Set It and Forget It” IT Support That Just Works with Cortavo **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2026 **What do you like best about Cortavo?** "Set it and forget it." We are a small company with simple needs. We have had two prior IT partners that required nearly constant monitoring both for following procedure and billing. We no longer have these issues with Cortavo. **What do you dislike about Cortavo?** Expanded technology training (even at additional cost) would be beneficial. There is a lot of good training, but as a software company, more advanced security training would be beneficial. **What problems is Cortavo solving and how is that benefiting you?** Cortavo provides full IT services for our company, supplying corporate laptops and support for all corporate systems. **Official Response from Team Cortavo:** > Hello, Thank you so much for taking the time to share this review. One of the biggest frustrations we hear from teams before they come to Cortavo is exactly what you described: having to constantly watch their IT provider to make sure things are being done correctly, billed correctly, and followed through on. Knowing that those headaches are no longer part of your day-to-day is incredibly meaningful to our wholte team! We also understand how important deeper, security-focused education can be for software-driven teams, and your input helps inform where we continue to evolve our services. If you’d ever like to discuss your security needs in more depth, please don’t hesitate to reach out to your account manager or email us at ClientSuccess@cortavo.com. Thank you again for trusting Cortavo as your all-inclusive IT partner. ### 8. Exceptional Personalized Support, Always There When Needed **Rating:** 4.5/5.0 stars **Reviewed by:** Erica W. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2025 **What do you like best about Cortavo?** I like the personalized touch and how Veronica in particular is always available to help! I also like how communicative they are and proactive in keeping up with our needs. **What do you dislike about Cortavo?** The response times to tickets can be longer than we would like. **What problems is Cortavo solving and how is that benefiting you?** They handle our IT tasks for us. **Official Response from Team Cortavo:** > Thank you, Erica, for the thoughtful review. We’re glad to hear our personalized support and proactive communication have made a difference for Staffing Boutique, and we’ll be sure to share your kind words with Veronica. We also appreciate the feedback on ticket response times, especially in a fast-paced staffing environment. That input helps us continue improving, and if something ever needs urgent attention, please reach out to your account manager or email clientsuccess@cortavo.com so we can assist quickly. We appreciate the trust you place in Cortavo. ### 9. We chose Cortavo after evaluating 13 vendors and are happy with our decision **Rating:** 5.0/5.0 stars **Reviewed by:** Stephan A. | IT Manager: TOP HIGHLIGHTED ACHIEVEMENTS: ALDF and prior, Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2025 **What do you like best about Cortavo?** Everything is included in the monthly services agreement, no surprises. It's just one monthly invoice, competitively priced. Labor for laptop replacements? No extra charge. Special projects (which our previous MSP would have charged labor for, e.g. cloud-based backup platform deployment) are all included. Cortavo's service desk team staff are extremely professional and show due diligence in either resolving the ticket, or engaging an engineer if help is needed. In cases where I've asked to raise priority on a particular request, they are happy to do so. The initial onboarding process was smooth and transparent for our staff, and they gave us admin access to the various dashboards, such as ticketing system, which has paid off for both organizations. We're a nationwide organization, and although Cortavo is located in Atlanta GA, they provide nationwide support during business covering all our time zones. Which is great for me, because I'm on the west coast. :) We consider Cortavo to be one of our best partners, and are happy with our decision. **What do you dislike about Cortavo?** There was a brief period last year when we experienced some hold times. Cortavo was already in the process of adding staff to their service desk and engineering teams, so that issue cleared up pretty quickly, and we were back to having our helpdesk calls answered right away again. **Recommendations to others considering Cortavo:** Gather a list of all your IT platforms, line-of-business applications, installed software and software licensing costs to present to the Cortavo rep so they can build that into their presentation and cover any questions about integration, etc. This helped to speed up our own vendor evaluation process and eventual onboarding. Best of luck! **What problems is Cortavo solving and how is that benefiting you?** Cortavo took over co-managed IT of our complex technology infrastructure (MS O365, Azure, Intune, GoTo phones, antivirus, cybersecurity training, ticket tracking, etc.), along with the day-to-day IT Helpdesk needs, including laptop hardware procurement, Windows OS, Mac OS, applications, mobile devices, etc. Pretty much, everything IT. Our management and staff are thrilled with the support we're getting. **Official Response from Team Cortavo:** > Hello Stephan, thank you for the detailed review and for choosing Cortavo after a thorough evaluation. We’re glad our all-inclusive model and nationwide support are delivering value. Thank you also for noting the hold-time period last year, we expanded our service desk to address that and appreciate your patience while we improved. Thanks for the partnership! ### 10. Truly Professional—They’re Great! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2026 **What do you like best about Cortavo?** Professional, they quickly resolved my issue **What do you dislike about Cortavo?** nothing - they're great and easy to work with **Recommendations to others considering Cortavo:** None - they are a class outfit **What problems is Cortavo solving and how is that benefiting you?** system admin and support **Official Response from Team Cortavo:** > Hello there, thank you so much for this review! It’s wonderful to hear that our team has been easy to work with and was able to quickly resolve your issues. Providing seamless system admin and support is one of the things we strive for every day, so knowing you feel we’re a "class outfit" is the best feedback we could ask for! We’re honored to be your partner in keeping things running smoothly. Please don’t hesitate to reach out to your account manager or email us at ClientSuccess@cortavo.com. ### 11. Seamless IT Support That Lets Us Focus on What We Do Best **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2024 **What do you like best about Cortavo?** What I appreciate most about Cortavo is their proactive, hands-on approach. The team is incredibly responsive and friendly, and they take the time to truly understand our business. Instead of just fixing problems as they come up, they anticipate our IT needs and prevent issues before they ever impact us — which lets us focus on our clients with complete peace of mind. **What do you dislike about Cortavo?** Nothing so far, we have had nothing but a great experience. **Recommendations to others considering Cortavo:** Cortavo has been a game-changer for The Perfect Companion. From day one, their team has taken the headache out of IT so we can focus on delivering personalized, concierge-level care to our clients. Their proactive support, quick responses, and friendly expertise mean we never have to worry about our technology — it just works. Onboarding was smooth, and they truly understand the unique needs of a small, service-driven company like ours. If you’re looking for a trustworthy IT partner that feels like an extension of your team, I highly recommend Cortavo. **What problems is Cortavo solving and how is that benefiting you?** Cortavo takes all the complexity of IT off our plate — from device management and software updates to network security and helpdesk support. That means we spend less time worrying about tech issues and more time focused on what we do best: delivering high-quality, personal care to our clients. Their proactive, dependable service has increased our efficiency and given us peace of mind that our technology is always running smoothly and securely. **Official Response from Team Cortavo:** > Hello there, thank you so much, we’re thrilled to hear our proactive approach is helping your team focus on clients. Onboarding smoothly and becoming an extension of your team is exactly what we aim for. If there’s ever anything we can refine for your workflows, please let us know. We appreciate your trust! ### 12. Strong Follow Up, Responsive, Available and Cost Effective **Rating:** 5.0/5.0 stars **Reviewed by:** James T. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2025 **What do you like best about Cortavo?** -Cost effective for small companies -Responsiveness of support -Dashboard for tickets -Monthly meetings and follow-through -Ability to route issues to a SME if needed. -Takes on monthly IT projects to keep company up-to-date -Provides computers and hardware too... that is actually a good value. **What do you dislike about Cortavo?** Nothing to speak of. May not be right for very small companies. **Recommendations to others considering Cortavo:** When comparing, ask and evaluate what is NOT included in the service and what is charged separately. Cortavo has never over billed me and includes everything I expected in the fixed price amount. I have been surprised by other companies by the services that are not included in their monthly service fee. With any company, I recommend that there is a clear expectation for deliverables and that they are received. **What problems is Cortavo solving and how is that benefiting you?** Cortavo is our company's managed service provider (MSP) and delivers IT support, hardware, security special IT project services, We are a small company of less than 50 and it makes sense for us to out source our IT. The cost is about 1/3 of a full time IT person, but with the capabilities of a small team of IT engineers, help desk and project managers. We have folks 5 time zones with varying needs. We have never had an issue getting timely support. **Official Response from Team Cortavo:** > Hi James, Thank you! Glad to hear the fixed price, responsiveness, and monthly follow-through are working well for your team. We pride ourselves on delivering small-team expertise at an efficient cost. Thanks for the partnership. ### 13. Excellent IT Partner **Rating:** 5.0/5.0 stars **Reviewed by:** Ana Maria P. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2025 **What do you like best about Cortavo?** Their team is friendly, proactive and always ready to help — solutions come quickly and clearly **What do you dislike about Cortavo?** Sometimes response times can vary, but overall, the service remains very good. **What problems is Cortavo solving and how is that benefiting you?** Cortavo simplifies and centralizes our IT services, giving us faster response times and peace of mind. **Official Response from Team Cortavo:** > Hi Ana Maria, thank you for the kind words! 🌟 We’re so glad to hear our team has been proactive and helpful in supporting your business. We also appreciate your feedback on response times — we’re always working to improve consistency so you get the same great experience every time. It means a lot to know Cortavo is bringing peace of mind and simplifying IT for your team! ### 14. Adequately handles all types of issues **Rating:** 5.0/5.0 stars **Reviewed by:** Syneria M. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2025 **What do you like best about Cortavo?** Cortavo is easily accessible, transparent and responsive. **What do you dislike about Cortavo?** There are times in which the wait time from a help desk ticket to a call is a little long. **Recommendations to others considering Cortavo:** I would recommend Cortavo for any technical, software or hardware troubleshooting. **What problems is Cortavo solving and how is that benefiting you?** I have had software issues, log-in mishaps and issues related to the functionality of my computer systems. Cortavo has swiftly handled the issues to my satisfaction. **Official Response from Team Cortavo:** > Hey Syneria, thank you for the kind words and for recommending Cortavo. We’re glad our accessibility and transparency have been helpful. We also appreciate the candid note about occasional wait times; that’s exactly the kind of feedback we use to improve our service. Thanks again for being part of the Cortavo family! ### 15. Great IT support for all your needs! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2025 **What do you like best about Cortavo?** The tech support is phenomenal! Very responsive to calls or email help requests. **What do you dislike about Cortavo?** I turly can't think of a downside. The services they offer are competatively priced and the tech support is fast to respond and solve the issues at hand. **Recommendations to others considering Cortavo:** If you're looking for a company to keep your computers running smoothly and without viruses, Cortavo is competatively priced and does it all! **What problems is Cortavo solving and how is that benefiting you?** Each individual has access to an IT expert for any problem that arises pertaining to any computer problem or office software. Complete setup of new hardware with the latest operating systems and licensed products that they control for us. They also constantly monitor each of our machines for malware and update our machines continually, we don't even have to worry about it since they complete the updates after our hours of operation. **Official Response from Team Cortavo:** > Hey there, Thank you for such a thoughtful review! We’re thrilled to hear that our responsive tech support and proactive monitoring have made things easier for your team. Knowing that you don’t have to worry about updates or security because we handle it after hours is exactly the peace of mind we want to deliver. ### 16. Cortavo IT Review **Rating:** 4.5/5.0 stars **Reviewed by:** Mitch M. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2025 **What do you like best about Cortavo?** Quick response and they are close by. My IT Manager is satisified. **What do you dislike about Cortavo?** I have not personally had any issues with Cortavo **Recommendations to others considering Cortavo:** For companies that have limited IT Staff or do not have IT personnel, Cortavo is a great fit. **What problems is Cortavo solving and how is that benefiting you?** Cortavo typically handles any situation we throw at them. The benefit is not having to worry about IT and security issues as we only have one full time on staff person **Official Response from Team Cortavo:** > Thanks for the recommendation, Mitch. We’re happy proximity and quick response have made a difference. Please let your IT manager know that we appreciate the feedback and are here whenever you need us. We look forward to keeping your technology running smoothly. ### 17. Impressive Professionalism, Exceptional Responsiveness **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin H. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2025 **What do you like best about Cortavo?** They work hard to keep their staff trained, and they speak in plain language which takes the mystery out of issues we encounter. They are always helpful in finding proactive solutions. **What do you dislike about Cortavo?** Billing had been delayed, but has improved immensely. **Recommendations to others considering Cortavo:** This is the IT Support Provider you want for your business!! **What problems is Cortavo solving and how is that benefiting you?** IT Technical Support and Services **Official Response from Team Cortavo:** > Thanks for the feedback, Kevin! We’re glad our team’s clear communication and proactive training help remove the mystery from IT. We also appreciate the note about billing, our team worked to streamline that, and we’re happy it’s improving. If anything else comes up, please don't hesitate to contact your account manager, and we’ll take care of it. ### 18. Quality Service **Rating:** 4.5/5.0 stars **Reviewed by:** Rene B. | Sales and Marketing Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2022 **Describe the project or task Cortavo helped with:** Integration **What do you like best about Cortavo?** Contavo answers the phone when we call with qualified technicians who provide friendly, knowledgeable service. **What do you dislike about Cortavo?** When a technician has a strong accent and is difficult to understand. **Recommendations to others considering Cortavo:** Crystal is our account manager. She does an excellent job of managing our account. **What problems is Cortavo solving and how is that benefiting you?** Tech support for our staffing firm. **Official Response from Team Cortavo:** > Thank you for sharing this constructive note, Rene. We’re glad to hear our technicians have been helpful and knowledgeable. We also understand how important clear communication is, and we always want to ensure everything is easy to follow. Please don’t hesitate to let us know if adjusting how we communicate — whether through screen sharing, video calls, or extra follow-up — would make things smoother. Thank you! ### 19. Great Value, Service, and Pricing **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin D. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2024 **What do you like best about Cortavo?** I like that they are able to provide a single-point billing for a variety of solutions that our organization requires. I like that they have a team of technicians that are responsive and capable to address all of the requirement of our organization. I like that the company is always willing to go the extra mile to services our account. **What do you dislike about Cortavo?** There are times when Cortavo struggles to provide expanded services related to security. There is a lack of transparency related to the Technology Stack and solutions that are supporting the end users. However, this is something that they have actively communicated they are working on. **Recommendations to others considering Cortavo:** My only recommendation for Cortavo is to provide Security Assessment and Compliance services to assist clients with addressing their security programs. **What problems is Cortavo solving and how is that benefiting you?** Cortavo provides Managed Technology Services for our organization. Cortavo has helped our organization by providing cost-effective solutions to our IT needs. Their support services have consistently improved and they are always open and responsive to feedback. ### 20. Good support **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2024 **What do you like best about Cortavo?** Great team, speedy response and try to work within your time frames **What do you dislike about Cortavo?** sometimes escalations needed to specialists, so delay in solving **What problems is Cortavo solving and how is that benefiting you?** Software issues to hardware issues. ### 21. Quick Turn Around with Southern Charm **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** February 29, 2024 **What do you like best about Cortavo?** Cortavo is a true partner and their staff is patient. They communicate well and when they are unsure of how to fix a problem, they do not give up but look for a solution internally and externally without giving up. Our staff is no longer "afraid" to get our IT partner involved and reach out instead of "just living with an IT issue" because the issue is easier to live with than to get the vendor involved. **What do you dislike about Cortavo?** They are so far away! Sometimes it would be great to have them near by - but if that is the only dislike, I see that as a win! **Recommendations to others considering Cortavo:** They are as great as they sound. We were "gun-shy" shy at first but we haven't regretted our decision since signing with them! **What problems is Cortavo solving and how is that benefiting you?** We switched to Cortavo from our previous Managed Service provider because we saw long wait times for Help Desk tickets being resolved. There were issues with ownership/access to our own MS365 Suite and just general onboarding and offboarding of employees. After the initial changeover to Cortavo, we went from 1-2 weeks of wait times for bandaid resolutions to 1-2 days of full problem-solving or at least the next steps to possible solutions. We received full transparency of our MS365 Suite and could onboard new employees within a week instead of 3+ weeks. Staff offboarding experience turned into a much smoother transition with much shorter request times. ### 22. Smooth Onboarding and Transition for Staff **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2024 **What do you like best about Cortavo?** Easy to work with, reliable answers, good communication, willingness to partner when a need or solution isn't clear from the start. **What do you dislike about Cortavo?** No issues so far, so there is nothing to dislike. Everyone on the team has been great. **What problems is Cortavo solving and how is that benefiting you?** Our growing company needed a more robust MSP for staff questions, ad hoc integration projects, data security, and ensuring our various SaaS products worked together as they should. Cortavo has that all covered for us and has already handled some last might hardware issues caused by another company. Our staff report getting the answers they need quickly and as the IT point I'm aware of questions or concerns which require us to make decisions. We trust them to do what's right as quickly as possible, and to help us look ahead to avoid any future issues. ### 23. Wonderful partnership with Cortavo **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** July 02, 2024 **What do you like best about Cortavo?** The staff is knowledgable and reliable. And very responsive. Whenever we need to resolve a problem, we collaborate and work together for the best solution. **What do you dislike about Cortavo?** Switching to GCC High was not a seamless process. We had to learn along with Cortavo since they did not have much experience with this. **What problems is Cortavo solving and how is that benefiting you?** Cortavo has been our MSP for many years and is helping the company achieve the CMMC requirements. ### 24. Through sales and onboarding procedure **Rating:** 5.0/5.0 stars **Reviewed by:** Adam S. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2024 **What do you like best about Cortavo?** Turn key solution for IT, including employee support and projects. **What do you dislike about Cortavo?** Though there are a few managers who help you through the process, and they are helpful, but at the end of the day they are not your employees **Recommendations to others considering Cortavo:** If you're looking for turn key IT provider, this is it! **What problems is Cortavo solving and how is that benefiting you?** An business hours online IT service, to help our employees work through technical issues and work through IT related projects. ### 25. Great IT partner for small business **Rating:** 5.0/5.0 stars **Reviewed by:** Nathan S. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2023 **What do you like best about Cortavo?** Responsive and they have done what they said they would do, on time, without additional fees or issues. Their level of service implementing has been great. I would recomend them. **What do you dislike about Cortavo?** As with any new relationship it takes a little time to learn what service standard expectations should be as well as how they like to work. Cortavo's responsiveness and professionalism has been great. **Recommendations to others considering Cortavo:** Cortavo's pricing and process has been just as they described. The onboarding process was straighforward, there are no hidden or additional fees and they have followed up and followed through just as they can promised. I have been pleased with them as a new vendor. **What problems is Cortavo solving and how is that benefiting you?** I had a free lancer IT Specialist who has been helpful but is just one person. I wanted a more durable, responsive outsource IT solution and Cortavo as taken that role and at a cost savings compared to the freelancer. ### 26. Great staff that helped us with our transition. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** July 05, 2024 **What do you like best about Cortavo?** The status updates and the friendly staff. **What do you dislike about Cortavo?** The ticketing system was a little wonky in the beginning, but we figured it out. **Recommendations to others considering Cortavo:** No advice. **What problems is Cortavo solving and how is that benefiting you?** Setting up computers, phones, email, and website for our new office. ### 27. Cortavo has been awesome **Rating:** 5.0/5.0 stars **Reviewed by:** Sarra M. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2024 **What do you like best about Cortavo?** Quick response times and regular checkins **What do you dislike about Cortavo?** I would say the only downside to Cortavo is there is no chat feature. It would be helpful if we could just message Cortavo on Teams. **Recommendations to others considering Cortavo:** Very great service. **What problems is Cortavo solving and how is that benefiting you?** Cortavo is freeing up the time that some of our employees spend playing IT role and they have also helped make our virtual environment more secure. ### 28. Cortavo Services saved us money during our Startup **Rating:** 5.0/5.0 stars **Reviewed by:** Shayan L. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2022 **Describe the project or task Cortavo helped with:** Cortavo was able to supply, set up and manage our new employees with workspace seamlessly. **What do you like best about Cortavo?** We got top of the line dual monitors, laptops, softphones, and assistance setting up our cloud services. **What do you dislike about Cortavo?** No issues so far, they've been quick to respond to our tickets. **Recommendations to others considering Cortavo:** Definitely worth reaching out to them, they offer a slew of services at aggressive prices. Saving you money is their goal. **What problems is Cortavo solving and how is that benefiting you?** As a start-up, the initial cost of these setups would be significant with no support. However, on a monthly plan, we can budget and get support immediately. **Official Response from Team Cortavo:** > Hey Shayan! We appreciate you leaving us this 5-star review and sharing your experience about how we're helping your business save money through our flat-fee managed services plans. ### 29. Excellent, the team was very attentive and assisted me through the entire onboarding process. **Rating:** 5.0/5.0 stars **Reviewed by:** Glenn S. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 05, 2023 **What do you like best about Cortavo?** They are responsive and can be reached even if you have a major issue late at night. We had a system production issue that went well into the early morning and Cortavo was there assisting with the fix. **What do you dislike about Cortavo?** Haven't discovered any so far. They have been excellent with taking care of our needs even through supportability when they had limited access. Peter is a great partner and found ways to make it happen and not excuses of why it cannot. **Recommendations to others considering Cortavo:** Shop around so you can see the value the team brings. Everytime I have had to call in I get a person not a call center or voicemail. They start helping right away and if they cannot fix it remote they send a tech to the site. Major thanks to will for showing up each time as quick as he did to help me fix our issues. **What problems is Cortavo solving and how is that benefiting you?** Coratvo, is helping solve a multitude of issues. We especially have problems with our network, domain, security and inventory of tech. They are assisting in organizing the processes we use and streamlining the network for a faster more reliable system. They are also putting security checkpoints on every device and backing up our data in the event of a disaster. ### 30. Good service **Rating:** 4.0/5.0 stars **Reviewed by:** Jim K. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2024 **What do you like best about Cortavo?** Responsiveness, on time delivery and follow up **What do you dislike about Cortavo?** Nothing at this moment. They have been on to of issus **Recommendations to others considering Cortavo:** Be communicative and thorough on your needs **What problems is Cortavo solving and how is that benefiting you?** Intenet issues, cameras, file storage ### 31. Quick to respond **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2022 **Describe the project or task Cortavo helped with:** Quick customer service to fix computer issues **What do you like best about Cortavo?** The speed! They are quick to reply most of the time. **What do you dislike about Cortavo?** Not much, though I haven't used their services personally very often. **Recommendations to others considering Cortavo:** Good IT help for mid sized companies. **What problems is Cortavo solving and how is that benefiting you?** N/A **Official Response from Team Cortavo:** > Hey there! We sincerely appreciate you taking the time to leave us a review, although it's not the 5-star service we strive to provide. We didn't read anything you dislike or that you're having issues with when it comes to using our services. We'd really like to understand what we can do better to provide you and your company with a 5-star experience. Since your review is anonymous, would you mind reaching out to marketing@cortavo.com so we can chat further? Please mention G2 in the subject line of your email and we look forward to speaking with you. ### 32. IT solution **Rating:** 4.0/5.0 stars **Reviewed by:** James S. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2023 **What do you like best about Cortavo?** They respond quickly and will send someone onsite if needed. **What do you dislike about Cortavo?** They are IT which means when you call you are already upset. So thing i dislike is when i need to call them. **Recommendations to others considering Cortavo:** Their price is great. They will communicate with you on a level you can understand. They work very hard to find solutions to issues you have. **What problems is Cortavo solving and how is that benefiting you?** Cortavo is our IT solution for networking and server backup. ### 33. Great company to have for IT or software stuff. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2023 **What do you like best about Cortavo?** They are quick at getting back to you and assisting you with any computer issues that may arise. The whole team is really nice and very responsive when you need their help. **What do you dislike about Cortavo?** I think they are quick and very responsive when service tickets are put in. They always find a way to assist and resolve any issues with your computer or phones. **Recommendations to others considering Cortavo:** Cortavo is a great company. They are quick to resolve any issues and if you need any extra equipment they are able to provide it to you asap. **What problems is Cortavo solving and how is that benefiting you?** any issues with computers or setting up new updates. Installing new software and overall making it easier for us to work with our computers and systems in order to make our jobs easier. ### 34. Outstanding Level of Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Music | Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2022 **Describe the project or task Cortavo helped with:** Backing up data. **What do you like best about Cortavo?** Speed and attention to detail. They do a great job and respond through the help desk around the clock. **What do you dislike about Cortavo?** Nothing.Nothing missing.Keep up the great work please. Great friendly staff as well. **Recommendations to others considering Cortavo:** Keep up the great work please. Your staff is extremely knowledgeable and always helpful. **What problems is Cortavo solving and how is that benefiting you?** Backing up years of data, upgrading all our storage equipment and keeping our system secure. ### 35. Honest Review about Cortavo **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2022 **What do you like best about Cortavo?** Best Filtering system when it comes to email and also while setting up my new laptop I had an Engineer call me to address my setup issues within two minutes. Also, the engineers are based out of the US so it makes my job easier. **What do you dislike about Cortavo?** SOo far I haven't seen any dislike just yet. If I do, I will be sure to come back here and update it! Keep doing what you are doing for now! **Recommendations to others considering Cortavo:** I would recommend them to the organization that is thinking of doing IT Managed Services or are in the market for one. **What problems is Cortavo solving and how is that benefiting you?** The problem Cortavo is solving at my organization is email/spam emails. Most junk emails are filtered out by their system before it even reaches our inbox. If by any chance it does make it to our inbox we can always forward the email to their IT team and they will take care of it and make sure others are not affected by this. **Official Response from Charity McFather:** > Hey there, Thank you so much for your honest review! We are happy to hear that our team is helping to filter your emails and proactively taking care of the problem before it even reaches your inbox! We want to make sure we are doing everything in our power to help you and your organization do your job effectively. We appreciate you sharing your experience so we can help other businesses do the same. ### 36. Great IT Support Service! **Rating:** 5.0/5.0 stars **Reviewed by:** Roberto R. | Recruiter, Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2022 **Describe the project or task Cortavo helped with:** Cortavo is always there to help with issues with laptop or internet issues, or phone resetting. **What do you like best about Cortavo?** They are quick to respond and quick to resolve issues. They don't hesitate to pick up the call or email you back about time frames if they can't help you right away. **What do you dislike about Cortavo?** I think they are great! I haven't had any issues with their services. Their technicians are quick to get job done and very thorough on explaining everything to us. **Recommendations to others considering Cortavo:** Cortavo is great, they are prompt and quick in responding to your issues. **What problems is Cortavo solving and how is that benefiting you?** Internet issues, computer resetting or system updating. They have been very helpful when called. When emailed or call, they ask what the issue is and they get right to work. **Official Response from Team Cortavo:** > Hey Roberto, We're honored to be your company's IT provider and appreciate you taking the time to leave us such a fabulous review. We're happy to hear that our team is serving you in a timely and helpful manner. If you ever need anything, you know where to find us! ### 37. Cortavo is very helpful and I'm not technical. **Rating:** 5.0/5.0 stars **Reviewed by:** terri p. | Senior Business Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2022 **Describe the project or task Cortavo helped with:** Setting my computer up. When I have issues they take control of my system and fix it while I watch. I'm not technical at all so it is wonderful to have that capability. I'm in Sales so don't have the patients to deal with computer issues. I just need it to work. **What do you like best about Cortavo?** Fast service. Almost if not always immediate. **What do you dislike about Cortavo?** Had a problem with the password not being recognized several times. But the last person figured out the problem and fixed it and found another one while fixing that one that he fixed before it became a problem. **What problems is Cortavo solving and how is that benefiting you?** Service Fast is the most important to me. I can't do my job without my system working. The equipment is the best and is replaced when new technology is needed. **Official Response from Team Cortavo:** > Terri, thank you from the bottom of our hearts for this honest review. With us on your team, there's no need to have any technical knowledge, that's exactly why your company brought us on board to be your resident technology nerds. We're happy to hear we're quickly and proactively resolving your issues so you aren't experiencing any downtime from getting your job done. ### 38. Great Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Zachary C. | Lead Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2022 **What do you like best about Cortavo?** I appreciate their quick responses and willingness to stick with an issue regardless of how long it takes. **What do you dislike about Cortavo?** It can be frustrating to not have a local presence when we do not have the bandwidth to assist with any troubleshooting. Sometimes it's easier to just have someone come over and handle the issue instead of screen-shares and giving them computer control wirelessly. **What problems is Cortavo solving and how is that benefiting you?** They implemented new technology and cloud-hosted servers to bring our company together digitally. **Official Response from Charity McFather:** > Hey Zachary, Thank you for taking the time to leave us a review! We are very happy to hear that we are meeting your expectations by responding quickly and fixing your issues no matter how long it may take. We are considering expanding our team into other areas to better serve our clients. Our customers love our remote access feature and find that we are able to address any issues quickly and effectively. We appreciate your kind words and thank you for helping us better serve our Cortavo family with your feedback. ### 39. Nice group of people! Glad to have local help on hand for errors. **Rating:** 5.0/5.0 stars **Reviewed by:** Adrienne D. | Independent Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2022 **Describe the project or task Cortavo helped with:** We use Cortavo for our managed IT services. They handle all of our tech and software. **What do you like best about Cortavo?** Super nice group! They're local too, so if they need to run in to fix an issue, they can. Otherwise, service is quick and accessible by email, phone, or Teams. **What do you dislike about Cortavo?** I wish the starting hours were a little earlier. We're in the office for an hour and a half before they start work, so if there's an issue, we wait. **Recommendations to others considering Cortavo:** Much happier with them compared to previous IT company. **What problems is Cortavo solving and how is that benefiting you?** Being able to push off a lot of implementation duties is great. We don't need to order equipment anymore, either - saves a ton of time. **Official Response from Team Cortavo:** > Hey Adrienne, We really appreciate you taking some of your valuable time to leave us this glowing review. We're thrilled to hear that you and your team are happier with our services compared to your previous provider and that our team is helping you save time while providing excellent service, that's our goal! Please know we passed your comment about our starting hours over to our executive team for consideration, as we're always looking for better ways to support our Cortavo family. ### 40. Great service **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel H. | Branch Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2022 **Describe the project or task Cortavo helped with:** Network, Email setups, Remote desktop issues, Other concerns such as screen recorder for training, Drive access on many computers, PC maintence, and much more, **What do you like best about Cortavo?** How fast any issues presented are resolved on the spot, whether you send an email or call, they will take care of any concerns with pleasure. **What do you dislike about Cortavo?** There is honestly nothing to dislike, all my problems are solved in a timely matter also with a great attitude. **What problems is Cortavo solving and how is that benefiting you?** Great maintenance service on all our office computers without any hesitation. ### 41. Cortavo is my bestfriend **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2022 **Describe the project or task Cortavo helped with:** Cortavo has helped me with all my IT needs, big or small they are always so convienent. **What do you like best about Cortavo?** Speed of Support, and how friendly staff is, even when my issue is the smallest issue they are always there to help and fix any issue I call about almost immediately. They also have provided Microsoft chat teams support for me when the line was busy! **What do you dislike about Cortavo?** Nothing. They are so quick, convenient and provide all the support needed. **What problems is Cortavo solving and how is that benefiting you?** Knowledge of how software is used. I have realized that I am glad I did not go into IT because I would have no idea how to navigate as efficiently as they do. **Official Response from Team Cortavo:** > Hey, there, best friend! We aren't going to lie, your review brought a tear to our entire team's eye. We're so glad you chose us to be your nerdy IT friends to support your business's technology. Like true best friends, we aren't going anywhere and always have your back, no matter the challenge. Thank you from the bottom of our hearts for these kind words. ### 42. Very responsive **Rating:** 5.0/5.0 stars **Reviewed by:** Sharon S. | Senior Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2022 **Describe the project or task Cortavo helped with:** Anytime I need Cortavo they respond very efficient and take care of any problem I have. **What do you like best about Cortavo?** I like their responsiveness the best and helpful. **What do you dislike about Cortavo?** Nothing is missing from their product. They aim to please. **What problems is Cortavo solving and how is that benefiting you?** Cortavo helps me with IT issues that I am unable to perform myself. The benefits is having a team behind me so that I can become more productive and not get slowed down. **Official Response from Team Cortavo:** > Hey Sharon, We're ecstatic to hear that our team is helping you be more productive and that technology challenges are no longer holding you back from shining in your role! That's the whole reason why we do what we do, provide a complete technology package so you can do your job effectively. We appreciate you sharing your experience so we can help other small businesses do the same. ### 43. Aventis manages our infrastructure in a SunGard COLO Data Center. **Rating:** 5.0/5.0 stars **Reviewed by:** Joe M. | CIO, Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2022 **Describe the project or task Cortavo helped with:** Installed all software and hardware. Manages network and provides ongoing IT consulting and support **What do you like best about Cortavo?** Knowledge of technology with prompt attention. **What do you dislike about Cortavo?** THey have always been professional and were able to provide for our requirements. **Recommendations to others considering Cortavo:** Very reliable with a high level of Industry-standard IT knowledge. Their services have been extremely valuable to our growth over the last 7 years. **What problems is Cortavo solving and how is that benefiting you?** More security for the network. Upgrade OS and SQL Server. **Official Response from Team Cortavo:** > Hey Joe! As always, we appreciate you being our #1 fan. We honestly can't believe we've been assisting your business for 7 years! Boy does time fly when you're having fun!? It's been an absolute pleasure to share our wealth of technical knowledge with your team and watch your business grow right alongside ours. ### 44. Fantastic Service, Fair Pricing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2022 **Describe the project or task Cortavo helped with:** They took over our entire IT infrastructure including the internet and phone. **What do you like best about Cortavo?** The ease of on and off-boarding employees One vendor to deal with Hardware is included Super easy ticketing system **What do you dislike about Cortavo?** There is nothing that I dislike about them, they have taken care of everything we needed **Recommendations to others considering Cortavo:** Make sure to get the Cortavo complete so you don't miss out on the amazing features it offers. **What problems is Cortavo solving and how is that benefiting you?** I don't have to worry about security when employees are terminated I only have one bill to pay now I can focus on my business rather than IT break fix **Official Response from Team Cortavo:** > Hey there! Thank you for this awesome review as it encapsulates everything we do to help small business leaders not have to worry about the technology powering their business. We totally agree, our Complete Techtility plan is the way to go to get all the features a business needs to have a complete technology utility to power your business, similar to your water and electricity. ### 45. Have already referred to colleagues **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa S. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2022 **Describe the project or task Cortavo helped with:** ongoing technical support and equipment leasing. They have been amazing. **What do you like best about Cortavo?** very quick to respond and solve our issues **What do you dislike about Cortavo?** nothing that I can think of. It would be great if our equipment never failed, but no one can offer that. **What problems is Cortavo solving and how is that benefiting you?** At the height of the pandemic we were able to quickly obtain inventory for our remote users. This was a lifesaver. **Official Response from Team Cortavo:** > Hey Lisa! We appreciate you taking the time to leave us this review and giving us the ultimate kudos by referring our services to your colleagues. We're not sure if you're aware of our referral program, but we'll give you $2,500 for every referral you provide us that joins the Cortavo family. Please take advantage of that, it's our mission to simplify IT for as many small businesses as possible and we appreciate you helping us do so! We provided a link with more information about this program below. ### 46. Almost too good to be true! **Rating:** 5.0/5.0 stars **Reviewed by:** Timothy G. | Senior Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2022 **Describe the project or task Cortavo helped with:** We now have Cortavo as our MSP and they handle everything for our organization. They have everything from the server, to the phones, to the actual computer hardware. **What do you like best about Cortavo?** The Service, the staff, and the concept that keeps us up and running **What do you dislike about Cortavo?** Nothing really. I've found this to be a successful relationship **What problems is Cortavo solving and how is that benefiting you?** We are working through all of our decentralized processes **Official Response from Team Cortavo:** > Hey Timothy, Having amazing clients like you is almost too good to be true! We truly appreciate all your kind words, they definitely brought a tear to our team's eyes. We're so glad that out of all the providers out there, you chose to join the Cortavo family. Thank you for leaving us this review to show other businesses the impact we are making on how small businesses handle their technology management! ### 47. Cortavo Works! **Rating:** 5.0/5.0 stars **Reviewed by:** Janniece L. | H, Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2022 **Describe the project or task Cortavo helped with:** Cortavo handles a multitude of items for us. I call on them for everything from email migration to software uploads to troubleshooting. **What do you like best about Cortavo?** They are always available and very thorough. **What do you dislike about Cortavo?** I haven't found anything that I dislike as of yet. **What problems is Cortavo solving and how is that benefiting you?** It helps to know you have a team of professionals to go to that have a large knowledge base. ### 48. Cortavo at its best **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer S. | Branch Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2022 **Describe the project or task Cortavo helped with:** Cortavo assists me every time I encounter issues with my scanner and my computer. Also has the answers to my questions **What do you like best about Cortavo?** Has and or finds the solutions to all isues **What do you dislike about Cortavo?** No downsize, service is well and always helpfull **Recommendations to others considering Cortavo:** Cortavo always helps and always has answers 24/7 **What problems is Cortavo solving and how is that benefiting you?** Scanner, Printer and computers **Official Response from Team Cortavo:** > Hey Jennifer, We sincerely appreciate your 5-star review. We know that dealing with issues with your hardware can be a pain, so we're honored that your company decided to partner with us to assist your team day in and day out with your technology. We're always here for you and look forward to chatting again soon! ### 49. Much better than our former IT company! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2022 **Describe the project or task Cortavo helped with:** Company-wide outsourced IT service provider. **What do you like best about Cortavo?** They are very responsive when we have technical issues. We get emails or calls back within several minutes typically. They accommodate any changes we need and have learned all software vendors we use to be able to integrate and operate effectively. **What do you dislike about Cortavo?** Sometimes there have been onsite assistance for our hardware, and the individuals could be more helpful and explanatory. **What problems is Cortavo solving and how is that benefiting you?** They are helping us with our cybersecurity and helping us run more efficiently, instead having an internal IT team. **Official Response from Team Cortavo:** > Hey there! We're so happy to hear you are having a great experience working with our team. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Please know that we've passed your comment regarding your on-site experience to our leadership team so we can coach our team on how to improve. Thanks again, and we hope to speak with you again soon. ### 50. They are very responsive. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2022 **Describe the project or task Cortavo helped with:** Troubleshooting computer issues with my database, internet and email. **What do you like best about Cortavo?** They respond when I contact them. They can remote access my computer screen. No tools just a laptop and monitor set-up. Not sure how it compares to competitors. **What do you dislike about Cortavo?** Sometimes they are not always able to help with technical issues. My company cloud is not equipped to handle massive network use all the time. Not sure at the moment. **What problems is Cortavo solving and how is that benefiting you?** Mostly network/internet issues. Remote or video call accessible. No financial gain. I'm always productive. **Official Response from Team Cortavo:** > Hey there! Thanks so much for sharing your feedback about your experience working with our team. While we appreciate all your positive remarks, we do strive for a 5-star experience. Would you mind sharing more about the issues we haven't been able to help you solve with team.cortavo@cortavo.com? We want to ensure our team receives the proper training or gets the additional resources they need to assist with these types of situations should they arise again. We truly appreciate you helping us better serve our Cortavo family with your feedback. ## Cortavo Discussions - [What is Cortavo used for?](https://www.g2.com/discussions/what-is-cortavo-used-for) - 1 comment - [View Cortavo pricing details and edition comparison](https://www.g2.com/products/cortavo/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+19%3A46%3A27+-0500&secure%5Bsession_id%5D=10627e45-4401-4b08-bf1c-4b903484c610&secure%5Btoken%5D=b3fec61188d2bcf3e87ec49ad7eb6fa404e22a7127360eb983de42adfdbf5575&format=llm_user) ## Cortavo Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Support** - Go Live Support - Documentation - Training - Metrics - Admin Services **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top Cortavo Alternatives - [Coastal](https://www.g2.com/products/coastal/reviews) - 5.0/5.0 (183 reviews) - [Western Computer](https://www.g2.com/products/western-computer/reviews) - 4.6/5.0 (200 reviews) - [Magna5](https://www.g2.com/products/magna5/reviews) - 4.6/5.0 (66 reviews)