Top Free Survey Software

Survey software allows users to create custom surveys, send them out to a select group of people and receive some kind of reporting on the answer. It can be as small as voting on a restaurant for an evening out with friends or as large as a customer satisfaction survey for an enterprise company to send to thousands of customers. The only limit is your imagination. If you’re just starting your business, surveys can be an invaluable way to find out what you’re doing well and where you need to improve. The fact that there are a variety of free survey options is just icing on the cake. If you don’t want to spend a lot of cash, you can get a good amount of information that will help you build your business directly from your customers using a free online survey tool.

If you'd like to see more products and to evaluate additional feature options, compare all Survey Software to ensure you get the right product.

Results: 77
(16,594)4.4 out of 5

Trusted by 98% of the Fortune 500 and used in over 335,000 organizations, SurveyMonkey’s gives millions of people around the world a way to turn feedback into action that drives growth and innovation. Learn more at surveymonkey.com

Snehashis C.
SC
SurveyMonkey is an online tool deployed on SaaS which lets the users create surveys and which can be done anonymously. The responding users on the... Read review
Ashley B.
AB
Love the ease of the system, pre-made questions, and the reporting section, cost effective. Read review
(2,225)4.4 out of 5
Optimized for quick response

From customer insights to market research to concept testing, Qualtrics CoreXM is the central research platform that allows anyone to capture experience insights and take action. More than 11,000+ of the world’s best brands rely on Qualtrics to power their most critical business decisions. Make sophisticated research simple: - 100+ question types with robust logic paired with ease of use - 80+ integrations with 3rd party platforms to integrate with the way you work - Best-in-class panel man

UR
The platform is easy to make online surveys then send them my targeted audience such as residents that are past and current. There are many... Read review
Sameer D.
SD
Type of questions are very interactive and appealing. The lag is very less from moving from one page to other. Read review
(2,017)4.4 out of 5
Entry Level Price:$6/month 1 User

The world’s leader in online scheduling, Doodle is the most powerful way to schedule meetings with clients, colleagues, and teams. Find the best time for one-to-ones, team meetings, and more with our suite of user-friendly calendar tools. Learn why Doodle is trusted by 30 million users every month to get people together, regardless of the calendar solution they use.

Archana N.
AN
The software is simple and easy to use. It spends a lot of time coordinating different schedules between people. I've been using the free version... Read review
Nitin M.
NM
Doodle is very simple even if you are a new user. You can quickly establish unlimited time selections that everybody is able to see, and most... Read review
(635)4.4 out of 5
Optimized for quick response
Entry Level Price:$300 Annually

Founded in 2006, Alchemer (formerly SurveyGizmo) transforms raw feedback into operational gold by putting feedback data in the hands of the people who can take action, through the systems they use every day. We make feedback actionable. First, we help customers collect the best feedback from any source, simply and without hidden costs. Second, we make it easy to integrate that feedback into our customers’ core business applications. Third, we help customers consolidate and connect feedback acros

Grace D.
GD
Building a survey with Alchemer was very straightforward. Easy to add questions and see the responses. Read review
PM
To take a survey within your hand with the seamless quality of technology used in this software and this technology also occupies less ever space,... Read review
(601)4.3 out of 5
Entry Level Price:0

Zoho Survey is online survey and questionnaire creation software.   We give you all the essentials to create surveys, distribute them and analyze their responses.  ● Over 200 expertly made templates across a wide range of topics, ● Themes, fully customizable to suit your brand, ● Skip logic, ● Response collection from nearly every medium and screen size—even offline, ● Survey panels, for when you need responses from specific demographics, ● Collaborative editing and report sharing, ● In

Yash T.
YT
It is very straightforward to use, it incorporates very easy design. It permits the survey designer to check all queries on one page with the... Read review
CA
zoho survey gives quality consumer opinion in midsize budget to companies to help them increase topline and bottomline and market share market... Read review
(382)4.4 out of 5
Entry Level Price:Free

SurveyLegend is the next generation of online surveys — engaging, platform-independent and beautiful. We empower companies - large & small - and individuals, to create mobile-friendly, gorgeous surveys; most importantly with ease and a smile on their faces! Now you can create great-looking surveys on your computer or tablet wherever you are, customize the look of your survey however you like, and display collected data with eye-catching and insightful graphics. Creating questionnaires is d

Apium Additive Technologies G.
AG
Nice design, many options when creating survey forms and questions. Read review
Pablo Daniel T.
PT
The best are the options to show question using graphs, like stars for rating, or slides (I have used only this on my surveys) Read review
(407)4.5 out of 5
Entry Level Price:$0

SurveySparrow is an end to end omnichannel experience management platform that bundles Customer Experience and Employee Experience tools such as NPS, Offline, Chat, Classic, and 360° Surveys which are mobile-first, highly engaging, and user-friendly. The conversational UI lets your surveys deliver a chat-like experience and increases survey completion rates by a whopping 40%. Our key features include: * Chat-like Surveys that switch from static to dynamic conversations. * Classic Surveys that

UH
The interface and the way the form questions are staggered - making the surveys seem less intimidating. Read review
Kaz Z.
KZ
Surveysparrow is an excellent alternative to the other commercial survey (SAAS) software available on the market. Customer service was outstanding... Read review
(418)4.5 out of 5
Optimized for quick response
Entry Level Price:Free

The future of online forms & surveys is here. Power your brand’s interactions with beautifully designed, professional-looking online forms & surveys that people just love. Collect feedback, sign people up to events, receive job applications, take payments, create engaging quizzes or interactive stories.

AM
Easy, intuitive, with great appearance and functionality! Read review
MM
it is an extremely easy tool both to use and to implement. Creating forms with even a logical scheme is a breeze and can be easily integrated with... Read review
(4,393)4.4 out of 5
Entry Level Price:$0

Mailchimp’s all-in-one Marketing Platform helps small businesses market smarter so you can grow faster. As the backbone for your customer relationships, they provide AI-powered, user-friendly tools anyone can use to be successful. Mailchimp puts your audience at the center so you can send marketing emails and automated messages, create targeted ad campaigns, build landing pages, send postcards, facilitate reporting and analytics, and sell online. Millions of businesses and individuals - from com

CM
MailChimp's new All-in-One marketing Platform is easy and well supported. The on-line support is current and clear. They also make available a... Read review
Ivan L.
IL
Support; deliverability; free version (still) gives quite some possibilities for small companies to get started with email marketing, the fact it... Read review
(266)4.2 out of 5
Entry Level Price:FREE

Wufoo is a web application that helps anybody build amazing online forms. When you design a form with Wufoo, it automatically builds the database, backend and scripts needed to make collecting and understanding your data easy, fast and fun. Because we host everything, all you need is your web browser and a few short minutes to build a form and start using it right away. While we've collected a few of our favorite features here, the best way to experience Wufoo is first hand. So be sure to sign

UH
I use Wufoo several times a year for the ease that it provides with distributing surveys to my constituents. It allows for a collection of... Read review
Albert G.
AG
The simplicity with which you can build forms is what I enjoyed about the software, as all its functionality is really well thought through and... Read review
(398)4.6 out of 5
Entry Level Price:FREE

Trusted by over 8 million users, JotForm's form builder is the easy way to create and publish online forms from any device. The company offers 10,000+ ready-made form templates, 100+ integrations to 3rd party apps, and advanced design features making it the leading online form builder for organizations all over the world. It's popularly used to create payment forms, lead generation forms, registration forms, contact forms, application forms, and more.

Alba S.
AS
Making forms with Jotform is very easy and the structure of the website is very intuitive. You can apply conditional logics and adjust many... Read review
AR
Great and friendly form maker for business user and integration with Wordpress Read review
(239)4.4 out of 5
Entry Level Price:$19 per month

Formstack is a versatile online form builder that enables you to build and design web forms without any coding knowledge. Embed mobile-friendly forms on your website and social media to capture leads, collect online payments, gather customer feedback, and turn bulky business processes into streamlined digital workflows. The platform integrates with over 50 popular web apps, including Salesforce, MailChimp, and PayPal. Smart conversion features make it easy to pinpoint your best strategies for c

AI
Form builder is very user friendly and exporting submissions so I can manipulate the data is great. Read review
Caleb U.
CU
Formstack's logic rules, and integrations are really rich and allow power users to create powerful workflows with customer or employee submitted... Read review
(158)4.3 out of 5

GreenRope is your one-stop shop to help you with sales, marketing, and operations. GreenRope includes advanced marketing automation capabilities, sales force automation, and a tool box of features to help manage and operate your business. GreenRope is a company built around providing exceptional value to our customers. In the past 14 years, we have evolved from being one of the first email marketing service providers to being the only Complete CRM on the market. Combining sales, marketing, a

Mike H.
MH
Greenrope gave us a generous free trial and spent a lot of time with us answersing questions and showing us how the product worked before we had to... Read review
AL
The price for the functionality is great. Read review
(215)4.4 out of 5
Entry Level Price:$89/mo 1 user

FormAssembly is an all-in-one web form building and data collection platform. With the combination of our easy-to-use form builder, robust integration to Salesforce, and high security and compliance standards, companies are able to save time, money, and effort in their day-to-day processes and get the maximum benefit out of the data they collect.

AP
A versatile tool. I have been using Formassembly for many years for customer satisfaction assessment and for collecting applications and reports.... Read review
Gor N.
GN
drag and drop editor, easy settings and integration Read review
(129)4.4 out of 5

Survio is a global online survey platform that helps millions of users around the globe to research, collect & analyse valuable data effectively. This do-it-yourself software combines an intuitive, user-friendly tool with modern design and plenty of clever features which makes building of surveys, analysing of collected data and sharing the results easier than ever. Survio’s professional-looking surveys always provide a perfectly suitable solution whether you apply them to Human Resources, M

UC
Good tool for carrying out questionnaires Read review
MO
Design of the surveys is very user-friendly. The making of the survey is easy and there are many functions. Price is reasonable. Read review
(89)4.3 out of 5
Entry Level Price:Free 1 user

QuestionPro provides powerful online survey software designed to help you make better business decisions. Our easy to use software includes tools for creation, distribution, and analysis of online surveys, polls, forms, and quizzes. Use our advanced features to completely customize the survey experience and power sophisticated analysis. Best of all, our customer support team is available 24-hrs a day to guarantee your project is a success! QuestionPro includes multiple pre-built survey template

Giorgia C.
GC
Question Pro was one of the several survey platforms I've tried to set up my research. I found the services offered more than excellent and... Read review
Andreana D.
AD
I love the analytics and the different formatting and sharing options, and I absolutely love that it is free to create an account. Read review
(77)4.7 out of 5
Entry Level Price:Free

Tired of boring questionnaires? So are we... Discover why companies like Capgemini, Eneco, Accor Hotels, as well as many midsize consulting companies and agencies use Survey Anyplace to create fun and interactive surveys, assessments, and quizzes. The kind that allows you to engage with your audience and leaves room for your own brand identity or personality. And you get more and better feedback via email, variable end screens or via an auto-generated PDF report based on each respondent's ans

Jasper S.
JS
In my opinion Survey Anyplace has a great workflow for setting up questions and possible answers. It all follows quite a natural flow which makes... Read review
TS
Survey Anyplace provides our local non-profit with many ways to brand and personalize our survey instruments. That's important to our public... Read review
(116)3.2 out of 5

VerticalResponse®, a Deluxe company, helps businesses connect with their customers on email, social media and more. Create, manage and optimize email marketing campaigns in just a few clicks, with no design or coding experience needed. Choose from a variety of mobile-responsive, attractive templates, or build messages from scratch using our easy email editor. Save time with automatic welcome messages and other autoresponders that ensure a great experience for your email subscribers. Engage you

UN
Vertical response is very easy to use. YOu dont have to be professional or know HTML. It has great integration with my web site forms, this allows... Read review
PN
The user interface was upgraded a couple of years ago, and now there are many templates that can be customized and saved. The analytics tools are... Read review
(44)4.6 out of 5
Entry Level Price:$0 for 15 days

Web surveys are great for collecting data from literate, computer-savvy, Internet-connected users. For collecting data from the rest of the world, we’ve built SurveyCTO. SurveyCTO is a professionally supported, cloud hosted data collection software that allows you to conduct surveys on mobile devices, even completely offline and off-the-grid, and is packed with intelligent features relevant for public health, M&E, academic research, humanitarian crises, and clinical research, such as error

R R.
RR
One click hassle free setup. Amazing ODK plus features with great support. Customized billing plans for organizations like us. Good discounted... Read review
UR
I have been managing household data collection activities in Uganda for three years. I have seen and used many different types of software, and... Read review
(65)4.5 out of 5
Entry Level Price:Starting at $3.890 /Year

Omniconvert's Explore is a conversion rate optimization tool which allows marketers to deploy A/B tests, surveys and personalization experiments with minimum help from the IT department. The platform has been built with the conversion optimization process in mind: 1. Run on-site surveys in order to find out specific barriers the website users might have (eg. lack of trust, bad UX, no purchase intention etc.) 2. Based on the survey results, create a hypothesis about what can be done in order to

UM
I use Omniconvert to deliver email acquisition pop-ups. I've used more robust marketing conversion platforms and Omniconvert is a fraction of the... Read review
Andrew C.
AC
Omniconvert has a simple to learn, elegant interface and top-notch support. Read review
(49)4.3 out of 5
Entry Level Price:$9.95 per month

EmailMeForm benefits at a glance: - Built for non-tech savvy users, no coding required - DIY intuitive form and survey builder interface - Drag & drop fields ready for immediate implementation and customization - Unlimited number of forms you can create at no cost - Advanced features like autoresponder, form logic, email notifications, security data encryption, reports, personalization, collaboration, file upload, and more. - 100+ free editable templates for quick setup - Bespoke solutions

Hannah M.
HM
Want a form and survey builder that is as easy to use as Google forms but gives you web code to paste into your browser? This is your completely... Read review
UA
I think it has a pretty smooth looking interface but could probably work on some of its functionality and add a few other cool add ons to it as... Read review
(49)4.4 out of 5

User Interviews helps teams make better business and product decisions by making user research easier, faster, and more joyful. Researchers want to spend more time actually doing research, and we help them do that with recruiting and participant management tools for teams of any size or budget.

UE
Clarity, and how the website is built! Easy to use, good and silple money Read review
AC
Get first qualified participants within hours after you start your project. 99% of participants show up on interview on time 100% of... Read review
(37)4.5 out of 5
Entry Level Price:£30/month 1 user

With the SmartSurvey SaaS platform, users can capture, analyse and report virtually any type of data via a simple, yet stylish, online survey service. SmartSurvey allows users to directly reach the people whose opinions matter the most – clients, partners, patients, students and suppliers. SmartSurvey specialises in providing survey solutions for multinational business and enterprise clients, offering dedicated support and secure data storage on EU based servers. SmartSurvey is used by over 100

Suzanne M.
SM
We are using SmartSurvey to gather views from both our employees and our customers. We have set up a few surveys now, collecting responses in the... Read review
Ramin (Remi) S.
RS
Easy to maintain, create and expand all market research for multiple surveys. Easy to upload creative and the customer service team is very helpful. Read review
(36)4.3 out of 5

ArcGIS Survey123 provides an end to end, location aware, form-centric data gathering solution. With Survey123 you can design powerful smart forms and leverage them throughout your organization to streamline the way you work. Organizations worldwide use Survey123 to support asset and inventory inspection workflows, perform field damage assessments, support citizen science, crowdsourcing efforts and much more. Survey123 is included with ArcGIS, and provides powerful features to help you leverage

AG
Simple to use but has the capability for complex forms. GREAT support staff at Esri who will gladly help you with any problems you have to get your... Read review
(32)4.8 out of 5
Entry Level Price:$29 per month

SurveyLab is a professional survey tool. It has all the required features for conducting great quality research and even more. That's why it is so flexible and is being used by many companies and individuals for different purposes: Customer Experience, Market Research, HR, website intercept, knowledge tests and more. Surveys might be created in any language, including right-to-left written languages. Our distinguishing feature is providing dedicated customer support and on-demand development f

Maciek D.
MD
The possibility of using several channels to collect the answers, the multitude of types of questions, the unlimited number of surveys and... Read review
Mariusz P.
MP
We were looking for a company that provides survey system with clear reporting. The responsiveness of the surveys was very important for us because... Read review
(29)4.2 out of 5
Entry Level Price:Free

Make flexible surveys with Crowd Signal. Collect, organize and analyze data from a variety of sources, including social media and mobile.

Jason P.
JP
The thing that I like best has to be that Polldaddy offers a completely free plan. Usually, free plans with similar websites end after a certain... Read review
UE
I’m able to make surveys on my iPad easily. It’s free unless you go over a certain amount. Read review
(30)4.5 out of 5
Entry Level Price:$10 per month

Mailigen is a new generation of integrated marketing platform, which includes social, email and mobile marketing. Mailigen offers email marketing automation software and services. Email marketing helps you grow your audience and build loyal relationships with your customer base. With Mailigen you can count on full performance of email, mobile and social media marketing. Send responsive emails and get in-depth reports to analyse your performance. It's free to try and offers knowledgeable customer

AN
Customer support requests are answered promptly, a low cost and simple option that gets the job done. Read review
AM
Customer Service Easy to use Price Reports Read review
(22)4.3 out of 5
Entry Level Price:$ 7 per month (annually)

ProProfs Survey Maker is SaaS-based survey software that helps businesses create attractive and personalized feedback surveys through professionally-designed themes. You can use a pre-made survey or create a customized survey to gather data that enables you to measure customer loyalty and satisfaction levels with ease. ProProfs survey maker offers a great survey design to fetch more accurate data. It helps you collect unbiased survey data on a diverse range of topics. More than 100 ready-made

AC
This tool is very nicely built, as it helps users to get survery directly amd get the results on real time basis. Read review
UE
I like the fact that you can link your profile to various accounts i.e. google, hotmail to login.I like that I can get helpful tips via a youtube... Read review
(19)4.8 out of 5
Entry Level Price:$49 per month

We deliver world-class solutions for online surveys – from gathering data and analysis to undertaking appropriate actions that change brand recognition for the better.

Harshal P.
HP
Some the features I like most are mentioned here - Emailing surveys - Data sets - Survey Interface - Custom Reports Read review
(20)4.2 out of 5
Entry Level Price:$9 Monthly

Survey Kiwi is a cloud SaaS that lets you build beautiful and professionally designed mobile-ready surveys in minutes. Thanks to 3 main characteristics the product has an average completion rate of 83% vs 20% market average. MOBILE: Now a days more than 70% of surveys are being opened on mobile devices, Survey Kiwi has been thought to work on any device making the mobile UX absolutely stunning. CUSTOMIZATION: Survey Kiwi lets you completely customize your forms and surveys, using colors, image

AI
- Predictive reporting - Ease of use - User management - Use of colors and graphics Read review
UT
Survey Kiwi is more professional compared to SurveyMonkey in my opinion. Because Survey Kiwi lets you create unique and most customizable surveys... Read review

Top 10 Free Survey Software in 2021

  • SurveyMonkey
  • Qualtrics Core XM
  • Doodle
  • Alchemer
  • Zoho Survey

Learn More About Survey Software

What is Survey Software?

Survey software allows users to create various survey types to gather information. These solutions are useful across a wide range of industries and for collecting different sets of information. Businesses can gather customer feedback to inform their product development and marketing strategies. This information can also be used to develop internal employee engagement strategies. Survey software can even be used to poll constituents in a political district. That data is then used to shape campaign strategies. Mobile survey software applications have now expanded the possibilities for use. In short, survey software is a multiuse tool that is limited only by the creativity of its users during deployment.

Key Benefits of Survey Software

  • Collect feedback and data efficiently
  • Leverage data to develop strategy
  • Gain customer insight
  • Manage the survey process

Why Use Survey Software?

Survey software has many different use cases. Businesses may use survey software to shape product development based on customer feedback, and educational institutions use survey software to assess their academic programs and employees. Corporations may use it to solicit feedback from employees, take that feedback, and use it to create an employee engagement strategy. Survey tools can be used during live events and even in the field to collect valuable data.

Product Development — Products, be they software products or otherwise, can always improve. Internal product teams are often extremely close to the product they’re developing, so it can be difficult to stay objective and maintain an unbiased perspective when it comes to evaluating potential areas for improvement. Survey software can be used prelaunch to help teams put together a comprehensive, customer-focused product or postlaunch to help product teams tweak the product to improve it.

Education Program Assessment — Academic program surveys have long been a part of university-level courses. They give students a voice that can be heard by the administration by producing teacher evaluations. Course evaluations are also given to compile feedback about the actual structure and content of the course itself. The feedback is then used to improve teacher performance and increase the amount of value students are seeing from their courses.

Employee Feedback — One of the use cases of survey software is gathering employee feedback. These surveys are often anonymous to solicit the most accurate, unfiltered feedback from employees. Businesses then compile the data gathered from employees during the survey and analyze it. Management and human resources teams then use the insights gained through the analysis of the data to identify employee-highlighted problem areas and put in place active strategies to improve those areas. While survey tools can be used to solicit employee feedback, employee engagement tools contain both survey features and comprehensive tools to address employee concerns and increase engagement levels.

Who Uses Survey Software?

HR departments, educational institutions (typically universities), product teams, marketers, and researchers all use survey software. Because survey software can be used to structure and distribute surveys in a multitude of ways, the user base is extremely diverse and the use cases varied. Each group uses survey software to gather specific sets of information.

Marketers — Marketers use survey software to gauge customer reaction to advertisements and campaigns they produce. They also use these solutions to conduct in-depth market research, laying the groundwork for product development and marketing campaigns by seeing what their target demographic wants and needs.

Academic Researchers — Researchers use survey software to collect the data that drives their insights. A lot of academic research, particularly in the social sciences, is conducted using surveys, and survey software is increasingly used to carry out those surveys.

HR Departments — Human resources professionals use survey software to carry out employee satisfaction surveys. These surveys typically hit on things like employee happiness, the perceived availability of career advancement opportunities, company culture, and more. Tools, like the net promoter score (NPS), can be tabulated from the answers given to gauge overall employee contentment with their workplace.

Product Teams — Product teams can use survey software to solicit customer feedback on their product. They can ask questions about specific features, desired features, and more to improve upon their existing product. This can always be a vital tool but is particularly useful in the initial stages of development.

Kinds of Survey Software

There are three main types of survey software: telephone, in-person, and web-based. Telephone survey software automates the process of calling people and collecting and recording their answers. Computer-assisted in-person survey software is designed to be used for in-depth answer collection when both parties, interviewer and interviewee are in the same room. There are prompts delivered via the software interface on both sides. Entirely web-based survey software is the most common type and is conducted entirely online.

Survey Software Features

Survey software often contains, but is not limited to, the following features:

Survey Builder — Survey software comes with a feature, often a drag-and-drop tool, that enables users to easily build surveys within the solution. This tool allows users to craft every aspect of the survey, including the form of question, the layout of the survey, and more.

Survey Template — Survey solutions typically offer pre-built templates for users to save time when creating surveys. These templates will vary depending on the type of survey being constructed. For example, a survey to gather feedback for academic research will look a lot different from a market research survey put together by a marketing team.

Multimedia Support — Certain surveys work better when there is rich media included. Some survey solutions offer the ability to include multimedia like images, videos, and more.

Analytics — This feature allows users to gain insights from the data collected within the software. The analytics capabilities within survey software can range from fairly basic to quite complex, with the ability to have different types of weighting, filtering, and multivariable analysis.

Email Distribution — Use email to distribute survey questions. This feature may be an integration or just built in to the application itself.

Mobility — This feature allows users to distribute surveys via mobile devices, which is an increasingly important feature to have, as people spend more time and conduct more activity on their phones and tablets than ever before.

Additional Survey Software Features

Multilingual Support — The ability to produce surveys in multiple languages can be vital if conducting international data collection.

White-Labeling — This feature allows users to completely brand their surveys with their company or organization logo and feel. The fully branded survey may be helpful in raising brand awareness.

Answer Scoring — Survey software can calculate survey scores automatically, which is dependent on the scoring algorithm for each survey. The algorithm sets the weight of different questions to determine the final score.

Answer Flows — This feature handles the survey’s reaction to different answers that are given. As users go through the survey, different paths may be taken, depending on their answers to certain questions.

Potential Issues with Survey Software

Subpar Answers — This is a potential issue that can hamper the data collection process, particularly during anonymous surveys. If someone’s name is not attached to something, they might feel less of an obligation to fill out answers to the extent they otherwise might.

Survey Question Ambiguity — This issue is not exclusive to surveys conducted with survey software but is still something to be aware of. If a company wants to use the data gathered by their survey, it should ensure that the open-ended questions are clear and the answers can be standardized. Ambiguities in the questions can lead to bad data, which then defeats the purpose of carrying the survey out in the first place.

Privacy — The issue of survey data being exposed is always a concern, so organizations should take extra steps to ensure that the data they collect is being protected.