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SurveyMonkey

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24,367 reviews
  • 3 profiles
  • 8 categories
Average star rating
4.4
#1 in 9 categories
Grid® leader
Serving customers since
1999

Profile Name

Star Rating

15773
7052
1238
180
126

SurveyMonkey Reviews

Review Filters
Profile Name
Star Rating
15773
7052
1238
180
126
Love J.
LJ
Love J.
Associate Director – Sales | North & East India | Enterprise Sales | AI, Contact Center & CX Solutions | Business Growth
09/29/2026
Validated Reviewer
Review source: Organic

Effortless Survey Creation with Powerful Insights

I really like how easy it is to create professional surveys with SurveyMonkey without needing technical expertise. The wide range of question types and customizable templates are great, and the easy sharing options help spread the surveys quickly. I also appreciate the clear response analytics which make understanding feedback a lot easier. The reporting features help me quickly grasp survey results and identify trends – it's very organized. Customizing surveys and sharing them through different channels is super convenient, which makes the feedback collection process simple. The initial setup was straightforward, and we could create surveys without a hassle. To top it off, I would rate it a 10 for recommending it to a friend or colleague. Overall, it's a useful tool for efficiently gathering and analyzing feedback.
Verified User
G
Verified User
09/25/2026
Validated Reviewer
Review source: G2 invite on behalf of seller

Easy Setup, Minor Reporting Confusion

I like SurveyMonkey so far, especially because it was pretty easy to set up. I appreciated that it only took a few minutes to get started, which was very convenient. I also found it valuable to have assistance from Claude to set up my first survey quickly, which helped me overcome the initial learning curve. Overall, the process went smoothly, making it an effective tool for getting employee feedback on new software changes at work.
George Jnr B.
GB
George Jnr B.
Transforming Strategy into Human Capability
09/24/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller

User-Friendly Surveys with Straightforward AI and Staff Support

SurveyMonkey is very user friendly whether you are a 1st time user or have experience using it. The pricing also is user friendly. The support from given by both AI and the staff is very straightforward and easy to follow through.

About

Contact

HQ Location:
San Mateo, CA

Social

@SurveyMonkey

What is SurveyMonkey?

SurveyMonkey is a global leader in online surveys and forms. Our fast, intuitive platform empowers people with the insights they need to make decisions quickly and confidently. We provide answers to more than 20 million questions every day, helping organizations of all sizes build products people love, create winning marketing strategies, delight their customers, and cultivate an engaged and happy workforce.

Details

Year Founded
1999