The Top 20 Survey Software

Check out this list of the top Survey Software products based on user satisfaction. A product's satisfaction score is calculated by a proprietary algorithm that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers.

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G2 Satisfaction Score

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Google Workspace

100

Overall Satisfaction Score

100

Top Industries of Reviewers:

Education Management

43%

Information Technology and Services

20%

Higher Education

19%

Marketing and Advertising

18%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.5

Meets Requirements

Average: 9.5

9.4

Ease of Doing Business With

Average: 9.6

9.4

Ease of Setup

Average: 9.5

9.5

Quality of Support

Average: 9.5

8.7

Ease of Admin

Average: 9.5

9.3

SurveyMonkey

Overall Satisfaction Score

Top Industries of Reviewers:

Education Management

34%

Hospital & Health Care

23%

Higher Education

23%

Marketing and Advertising

20%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.3

Meets Requirements

Average: 9.5

9.1

Ease of Doing Business With

Average: 9.6

8.8

Ease of Setup

Average: 9.5

9.2

Quality of Support

Average: 9.5

8.7

Ease of Admin

Average: 9.5

8.9

Jotform

Overall Satisfaction Score

Top Industries of Reviewers:

Non-Profit Organization Management

45%

Marketing and Advertising

21%

Education Management

18%

Health, Wellness and Fitness

16%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.3

Meets Requirements

Average: 9.5

9.3

Ease of Doing Business With

Average: 9.6

9.3

Ease of Setup

Average: 9.5

9.3

Quality of Support

Average: 9.5

9.0

Ease of Admin

Average: 9.5

9.3

SurveyMars

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

29%

Retail

27%

Information Technology and Services

23%

Marketing and Advertising

22%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.8

Meets Requirements

Average: 9.5

9.8

Ease of Doing Business With

Average: 9.6

9.1

Ease of Setup

Average: 9.5

9.7

Quality of Support

Average: 9.5

9.8

Ease of Admin

Average: 9.5

9.1

Matter

Overall Satisfaction Score

Top Industries of Reviewers:

Information Services

43%

Information Technology and Services

21%

Computer Software

19%

Marketing and Advertising

16%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.7

Meets Requirements

Average: 9.5

9.6

Ease of Doing Business With

Average: 9.6

9.5

Ease of Setup

Average: 9.5

9.7

Quality of Support

Average: 9.5

9.7

Ease of Admin

Average: 9.5

9.7

Leapsome

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

40%

Information Technology and Services

40%

Marketing and Advertising

11%

Financial Services

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.4

Meets Requirements

Average: 9.5

9.4

Ease of Doing Business With

Average: 9.6

9.4

Ease of Setup

Average: 9.5

9.3

Quality of Support

Average: 9.5

9.5

Ease of Admin

Average: 9.5

9.1

Userpilot

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

57%

Information Technology and Services

27%

Financial Services

Internet

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

8.8

Meets Requirements

Average: 9.5

8.9

Ease of Doing Business With

Average: 9.6

9.5

Ease of Setup

Average: 9.5

8.8

Quality of Support

Average: 9.5

9.5

Ease of Admin

Average: 9.5

9.1

QuestionPro

Overall Satisfaction Score

Top Industries of Reviewers:

Non-Profit Organization Management

50%

Higher Education

28%

Education Management

12%

Research

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

8.9

Meets Requirements

Average: 9.5

9.3

Ease of Doing Business With

Average: 9.6

9.2

Ease of Setup

Average: 9.5

9.1

Quality of Support

Average: 9.5

9.1

Ease of Admin

Average: 9.5

9.0

Assembly

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

30%

Consumer Services

27%

Information Technology and Services

27%

Accounting

16%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.5

Meets Requirements

Average: 9.5

9.6

Ease of Doing Business With

Average: 9.6

9.7

Ease of Setup

Average: 9.5

9.6

Quality of Support

Average: 9.5

9.6

Ease of Admin

Average: 9.5

9.7

#10

Mentimeter

Overall Satisfaction Score

Top Industries of Reviewers:

Higher Education

50%

Primary/Secondary Education

19%

Education Management

17%

Consulting

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.2

Meets Requirements

Average: 9.5

9.1

Ease of Doing Business With

Average: 9.6

9.4

Ease of Setup

Average: 9.5

9.3

Quality of Support

Average: 9.5

9.3

Ease of Admin

Average: 9.5

9.2

#11

Vevox

Overall Satisfaction Score

Top Industries of Reviewers:

Higher Education

40%

Pharmaceuticals

33%

Oil & Energy

18%

Information Technology and Services

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.4

Meets Requirements

Average: 9.5

9.4

Ease of Doing Business With

Average: 9.6

9.6

Ease of Setup

Average: 9.5

9.5

Quality of Support

Average: 9.5

9.7

Ease of Admin

Average: 9.5

9.6

#12

Constant Contact

Overall Satisfaction Score

Top Industries of Reviewers:

Non-Profit Organization Management

51%

Marketing and Advertising

24%

Education Management

15%

Religious Institutions

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.0

Meets Requirements

Average: 9.5

9.0

Ease of Doing Business With

Average: 9.6

9.2

Ease of Setup

Average: 9.5

9.2

Quality of Support

Average: 9.5

8.8

Ease of Admin

Average: 9.5

9.2

#13

Fairing

Overall Satisfaction Score

Top Industries of Reviewers:

Apparel & Fashion

33%

Consumer Goods

25%

Retail

25%

Fine Art

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.9

Meets Requirements

Average: 9.5

9.8

Ease of Doing Business With

Average: 9.6

10.0

Ease of Setup

Average: 9.5

9.8

Quality of Support

Average: 9.5

9.9

Ease of Admin

Average: 9.5

9.6

#14

Paperform

Overall Satisfaction Score

Top Industries of Reviewers:

Non-Profit Organization Management

33%

Computer Software

27%

Marketing and Advertising

20%

Education Management

20%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.6

Meets Requirements

Average: 9.5

9.9

Ease of Doing Business With

Average: 9.6

10.0

Ease of Setup

Average: 9.5

9.6

Quality of Support

Average: 9.5

9.9

Ease of Admin

Average: 9.5

10.0

#15

1000minds

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

40%

Education Management

20%

Food Production

20%

Computer Games

20%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.8

Meets Requirements

Average: 9.5

10.0

Ease of Doing Business With

Average: 9.6

10.0

Ease of Setup

Average: 9.5

9.8

Quality of Support

Average: 9.5

9.9

Ease of Admin

Average: 9.5

9.7

#16

Centiment

Overall Satisfaction Score

Top Industries of Reviewers:

Higher Education

38%

Marketing and Advertising

25%

Computer Software

19%

Research

19%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.5

Meets Requirements

Average: 9.5

9.7

Ease of Doing Business With

Average: 9.6

10.0

Ease of Setup

Average: 9.5

9.6

Quality of Support

Average: 9.5

9.9

Ease of Admin

Average: 9.5

10.0

#17

Delighted

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

38%

Computer Software

38%

Internet

17%

Consumer Services

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.9

Meets Requirements

Average: 9.5

9.8

Ease of Doing Business With

Average: 9.6

9.8

Ease of Setup

Average: 9.5

9.8

Quality of Support

Average: 9.5

9.9

Ease of Admin

Average: 9.5

9.8

#18

DonkeyWorks Survey Platform

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

36%

Automotive

27%

Accounting

18%

Computer Networking

18%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.8

Meets Requirements

Average: 9.5

9.8

Ease of Doing Business With

Average: 9.6

9.9

Ease of Setup

Average: 9.5

9.6

Quality of Support

Average: 9.5

9.9

Ease of Admin

Average: 9.5

9.9

#19

G2 Profile and Reviews

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

42%

Computer Software

36%

Marketing and Advertising

12%

Financial Services

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.4

Meets Requirements

Average: 9.5

9.4

Ease of Doing Business With

Average: 9.6

9.5

Ease of Setup

Average: 9.5

9.6

Quality of Support

Average: 9.5

9.3

Ease of Admin

Average: 9.5

9.4

#20

Opinion Stage Form, Survey & Quiz Maker

Overall Satisfaction Score

Top Industries of Reviewers:

Higher Education

31%

Marketing and Advertising

23%

Civic & Social Organization

23%

Online Media

23%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

10.0

Meets Requirements

Average: 9.5

9.7

Ease of Doing Business With

Average: 9.6

9.6

Ease of Setup

Average: 9.5

10.0

Quality of Support

Average: 9.5

9.6

Ease of Admin

Average: 9.5

10.0