SurveyMonkey's free Basic plan allows unlimited surveys but caps responses at 25 per survey and limits questions to 10, with no data export or custom branding. G2 reviewers frequently cite these restrictions as the primary driver for upgrading. SurveyMonkey's paid plans, starting at $39/month for Advantage, unlock up to 15,000 annual responses, unlimited questions, skip logic, custom branding, CSV exports, and templates. The Premier plan at $139/month adds multilingual surveys, AI sentiment analysis, and crosstab reports. G2 users note that even basic professional needs like removing SurveyMonkey branding or exporting data require a paid subscription, making the free tier suitable only for very simple, low-volume use cases.