Introducing G2.ai, the future of software buying.Try now

Best Knowledge Management Software

Gauri Pawsey
GP
Researched and written by Gauri Pawsey

Knowledge management software, or KM software, supports an integrated approach to identifying, capturing, retrieving, and sharing information assets that have a strong focus on—how to accomplish a task, how to handle a situation, how a process works, and how to get a job done. These assets may include text documents, presentations, images, audio and video files, and other data types.

The purpose of knowledge management software is to capture and distribute knowledge, allowing members of an organization, along with its partners and customers, to access and use the information effectively. Having a centralized repository where this knowledge is stored helps create a single source of truth in an organization, eliminating confusion and reducing the time to find information.

Knowledge management encompasses a range of specialized software products, with four subcategories—knowledge base software, Q&A platforms software, standard operating procedures software, and work instructions software. While some products are solely placed in one category, others with overlapping feature sets are placed in multiple.

Show More
Show Less

Best Knowledge Management Software At A Glance

Leader:
Highest Performer:
Top Trending:
Best Free Software:
Show LessShow More
Top Trending:
Best Free Software:

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

Coming Soon
Get Trending Knowledge Management Products in Your Inbox

A weekly snapshot of rising stars, new launches, and what everyone's buzzing about.

Sample Trending Products Newsletter
No filters applied
406 Listings in Knowledge Management Available
(37,332)4.5 out of 5
Optimized for quick response
View top Consulting Services for Slack
Save to My Lists
25% Off
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Slack is your single workspace that connects you with the people and tools you work with everyday, no matter where you are or what you do. With Slack you get real-time messaging through calls and chat

    Users
    • Software Engineer
    • Project Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 41% Small-Business
    • 41% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Slack is a communication platform designed to facilitate seamless collaboration and messaging among team members.
    • Users like Slack's user-friendly interface, efficient search function, and its ability to integrate with other tools like Google Drive, Trello, or Zoom, which enhances workflow and real-time information sharing.
    • Users reported that managing numerous channels can be confusing and overwhelming, and the platform's notification system can be slow or excessive, leading to missed updates or information overload.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Slack Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2,983
    Team Collaboration
    2,797
    Communication
    2,453
    Integrations
    1,934
    Features
    1,573
    Cons
    Notification Issues
    873
    Missing Features
    736
    Limited Features
    699
    Overwhelming Experience
    600
    Channel Management
    494
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Slack features and usability ratings that predict user satisfaction
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1999
    HQ Location
    San Francisco, CA
    Twitter
    @salesforce
    578,227 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    86,064 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Slack is your single workspace that connects you with the people and tools you work with everyday, no matter where you are or what you do. With Slack you get real-time messaging through calls and chat

Users
  • Software Engineer
  • Project Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 41% Small-Business
  • 41% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Slack is a communication platform designed to facilitate seamless collaboration and messaging among team members.
  • Users like Slack's user-friendly interface, efficient search function, and its ability to integrate with other tools like Google Drive, Trello, or Zoom, which enhances workflow and real-time information sharing.
  • Users reported that managing numerous channels can be confusing and overwhelming, and the platform's notification system can be slow or excessive, leading to missed updates or information overload.
Slack Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2,983
Team Collaboration
2,797
Communication
2,453
Integrations
1,934
Features
1,573
Cons
Notification Issues
873
Missing Features
736
Limited Features
699
Overwhelming Experience
600
Channel Management
494
Slack features and usability ratings that predict user satisfaction
0.0
No information available
Seller Details
Company Website
Year Founded
1999
HQ Location
San Francisco, CA
Twitter
@salesforce
578,227 Twitter followers
LinkedIn® Page
www.linkedin.com
86,064 employees on LinkedIn®
Product Description
Pros and Cons

Users appreciate the ease of use in Confluence, facilitating smooth onboarding and effective information sharing across teams.

Users appreciate the streamlined communication and collaboration features of Confluence, enhancing project management effectively.

Users value the seamless integrations of Confluence, enhancing collaboration and project management across teams and tools.

Users often experience slow performance with Confluence, particularly when working with large pages or attachments.

Users find the learning curve steep with Confluence, especially regarding permissions and formatting, causing initial frustration.

Users find Confluence's interface not intuitive, resulting in a steep learning curve and inefficient navigation for simple tasks.

View All Pros and Cons

This is how G2 Deals can help you:

  • Easily shop for curated – and trusted – software
  • Own your own software buying journey
  • Discover exclusive deals on software
(8,876)4.6 out of 5
Optimized for quick response
View top Consulting Services for Notion
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Notion is a connected workspace where your team can create docs, take notes, manage tasks, and organize your work – all in one place. And now, with Notion AI, you can augment your capabilities in new

    Users
    • Software Engineer
    • Student
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 66% Small-Business
    • 23% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Notion is a versatile tool that aids in tracking expenses, managing projects, and organizing information, with the added benefit of AI assistance for managing and simplifying tasks.
    • Users frequently mention the flexibility of Notion, its ability to integrate with other apps, and the helpfulness of the AI in managing tasks and organizing information.
    • Reviewers noted that Notion does not automatically update currency exchange rates, the navigation can be overwhelming, and the AI sometimes encounters issues and requires regular input to resume.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Notion Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3,710
    Features
    2,161
    AI Features
    2,034
    Organization
    1,767
    Useful
    1,642
    Cons
    Learning Curve
    1,489
    Missing Features
    817
    Limited Features
    727
    App Functionality
    680
    Limited Customization
    660
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Notion features and usability ratings that predict user satisfaction
    8.2
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Notion
    Company Website
    Year Founded
    2016
    HQ Location
    San Francisco, California
    Twitter
    @NotionHQ
    497,440 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,329 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Notion is a connected workspace where your team can create docs, take notes, manage tasks, and organize your work – all in one place. And now, with Notion AI, you can augment your capabilities in new

Users
  • Software Engineer
  • Student
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 66% Small-Business
  • 23% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Notion is a versatile tool that aids in tracking expenses, managing projects, and organizing information, with the added benefit of AI assistance for managing and simplifying tasks.
  • Users frequently mention the flexibility of Notion, its ability to integrate with other apps, and the helpfulness of the AI in managing tasks and organizing information.
  • Reviewers noted that Notion does not automatically update currency exchange rates, the navigation can be overwhelming, and the AI sometimes encounters issues and requires regular input to resume.
Notion Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3,710
Features
2,161
AI Features
2,034
Organization
1,767
Useful
1,642
Cons
Learning Curve
1,489
Missing Features
817
Limited Features
727
App Functionality
680
Limited Customization
660
Notion features and usability ratings that predict user satisfaction
8.2
Q & A
Average: 8.6
Seller Details
Seller
Notion
Company Website
Year Founded
2016
HQ Location
San Francisco, California
Twitter
@NotionHQ
497,440 Twitter followers
LinkedIn® Page
www.linkedin.com
4,329 employees on LinkedIn®
(10,820)4.7 out of 5
Optimized for quick response
View top Consulting Services for ClickUp
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ClickUp is the world’s first Converged AI Workspace, bringing together all work apps, data, and workflows. ClickUp eliminates all forms of work sprawl to provide 100% context and a single place for hu

    Users
    • CEO
    • Project Manager
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 77% Small-Business
    • 18% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ClickUp is a project management tool that offers task planning features such as Gantt charts, tables, and to-do lists, and allows for task customization and automation.
    • Reviewers appreciate ClickUp's clean dashboard, real-time project monitoring, and the ability to create and inherit statuses for different use cases, enhancing team coordination and communication.
    • Reviewers mentioned that the platform can feel overwhelming due to its many features, the mobile app can be less responsive, and the pricing structure is complicated to understand.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ClickUp Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3,919
    Task Management
    3,009
    Features
    2,882
    Project Management
    2,601
    Organization
    2,371
    Cons
    Missing Features
    1,909
    Learning Curve
    1,603
    Limited Features
    1,189
    Slow Loading
    1,077
    Not Intuitive
    1,049
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ClickUp features and usability ratings that predict user satisfaction
    8.5
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ClickUp
    Company Website
    Year Founded
    2017
    HQ Location
    San Diego, California
    Twitter
    @clickup
    68,035 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,420 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ClickUp is the world’s first Converged AI Workspace, bringing together all work apps, data, and workflows. ClickUp eliminates all forms of work sprawl to provide 100% context and a single place for hu

Users
  • CEO
  • Project Manager
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 77% Small-Business
  • 18% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ClickUp is a project management tool that offers task planning features such as Gantt charts, tables, and to-do lists, and allows for task customization and automation.
  • Reviewers appreciate ClickUp's clean dashboard, real-time project monitoring, and the ability to create and inherit statuses for different use cases, enhancing team coordination and communication.
  • Reviewers mentioned that the platform can feel overwhelming due to its many features, the mobile app can be less responsive, and the pricing structure is complicated to understand.
ClickUp Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3,919
Task Management
3,009
Features
2,882
Project Management
2,601
Organization
2,371
Cons
Missing Features
1,909
Learning Curve
1,603
Limited Features
1,189
Slow Loading
1,077
Not Intuitive
1,049
ClickUp features and usability ratings that predict user satisfaction
8.5
Q & A
Average: 8.6
Seller Details
Seller
ClickUp
Company Website
Year Founded
2017
HQ Location
San Diego, California
Twitter
@clickup
68,035 Twitter followers
LinkedIn® Page
www.linkedin.com
1,420 employees on LinkedIn®
Product Description
Pros and Cons

Users appreciate the ease of use of Connecteam, finding it simple to navigate and manage workflows efficiently.

Users appreciate the ease of use and convenience of Connecteam for scheduling, communication, and task management.

Users love the ease of scheduling shifts in Connecteam, enhancing team communication and efficiency significantly.

Users find the missing features in Connecteam frustrating, as many essentials require additional costs after the trial.

Users find limited features frustrating, particularly with high costs for essential tools after the free trial.

Users experience scheduling issues with Connecteam, including glitches and difficulties with mobile shift management.

View All Pros and Cons
Product Avatar Image
G2 recognized Scribe
Product Description
Pros and Cons

Users find Scribe's ease of use excellent, enabling straightforward documentation and efficient editing during processes.

Users find Scribe to be a time-saving tool, drastically reducing hours spent on documentation and support queries.

Users praise Scribe for its easy editing capabilities, facilitating the creation of effective training materials effortlessly.

Users find editing difficult, as adjusting steps in Scribe can be a bit challenging at times.

Users face screenshot issues with Scribe, struggling with redaction tracking and manual editing requirements.

Users express dissatisfaction with limited features in Scribe, especially regarding app and web version inconsistencies.

View All Pros and Cons
(3,210)4.7 out of 5
Optimized for quick response
View top Consulting Services for NinjaOne
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    NinjaOne, the automated endpoint management platform, delivers visibility, security, and control over all endpoints for more than 30,000 customers in 130+ countries. The cloud-native NinjaOne platform

    Users
    • IT Manager
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 49% Mid-Market
    • 45% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • NinjaOne is a platform designed for IT management, offering features such as monitoring, automation, remote management, patching, and integration with other tools.
    • Users frequently mention the platform's ease of use, its wide range of features, and the responsiveness and expertise of its customer support, which contribute to a smooth and reliable overall experience.
    • Users experienced issues with the Ninja remote tool breaking, slow response from support at times, and a lack of certain features such as a built-in software audit tool and an AI agent.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • NinjaOne Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,871
    Features
    1,212
    Remote Access
    1,092
    Automation
    1,072
    Customer Support
    995
    Cons
    Missing Features
    960
    Limited Features
    462
    Improvement Needed
    457
    Feature Issues
    441
    Needs Improvement
    428
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • NinjaOne features and usability ratings that predict user satisfaction
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    NinjaOne
    Company Website
    Year Founded
    2013
    HQ Location
    Austin, Texas
    Twitter
    @NinjaOne
    3,412 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,978 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

NinjaOne, the automated endpoint management platform, delivers visibility, security, and control over all endpoints for more than 30,000 customers in 130+ countries. The cloud-native NinjaOne platform

Users
  • IT Manager
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 49% Mid-Market
  • 45% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • NinjaOne is a platform designed for IT management, offering features such as monitoring, automation, remote management, patching, and integration with other tools.
  • Users frequently mention the platform's ease of use, its wide range of features, and the responsiveness and expertise of its customer support, which contribute to a smooth and reliable overall experience.
  • Users experienced issues with the Ninja remote tool breaking, slow response from support at times, and a lack of certain features such as a built-in software audit tool and an AI agent.
NinjaOne Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,871
Features
1,212
Remote Access
1,092
Automation
1,072
Customer Support
995
Cons
Missing Features
960
Limited Features
462
Improvement Needed
457
Feature Issues
441
Needs Improvement
428
NinjaOne features and usability ratings that predict user satisfaction
0.0
No information available
Seller Details
Seller
NinjaOne
Company Website
Year Founded
2013
HQ Location
Austin, Texas
Twitter
@NinjaOne
3,412 Twitter followers
LinkedIn® Page
www.linkedin.com
1,978 employees on LinkedIn®
Product Description
Pros and Cons

Users commend the ease of use of MaintainX, noting its intuitive design and seamless integration across devices.

Users commend the responsive customer support of MaintainX, consistently assisting with queries and enhancing user satisfaction.

Users praise the exceptional live work order status and intuitive interface that simplifies maintenance management seamlessly.

Users note the lack of graphical asset hierarchy representation, limiting visual understanding of their setup in MaintainX.

Users experience work order issues due to difficulties in finding information and glitches in the system.

Users desire greater customization options for scheduling and procedures to improve their workflow and efficiency.

View All Pros and Cons
Product Avatar Image
G2 recognized IT Glue
Product Description
Pros and Cons

Users find IT Glue to be incredibly easy to use, facilitating swift access to documentation and data organization.

Users love the comprehensive documentation management in IT Glue, making it an essential tool for MSPs and IT teams.

Users value the seamless integrations of IT Glue, enhancing documentation and streamlining MSP operations effectively.

Users experience slow performance with IT Glue, facing issues like app freezes and sluggish mobile navigation.

Users note the missing features in IT Glue, highlighting needed improvements and basic functions that are absent.

Users struggle with the steep learning curve of IT Glue, finding it challenging to navigate its complex features.

View All Pros and Cons
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Helpjuice's AI knowledge base is an industry-leading playform designed to supercharge your team and customers by enhancing knowledge sharing across your organization. With Helpjuice, you can capture,

    Users
    • Customer Success Manager
    • Technical Writer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 49% Mid-Market
    • 40% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Helpjuice Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    125
    Helpful
    100
    Customer Support
    93
    Features
    80
    Customization
    77
    Cons
    Editing Difficulties
    36
    Formatting Issues
    34
    Limited Customization
    33
    Editing Limitations
    23
    Learning Curve
    20
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Helpjuice features and usability ratings that predict user satisfaction
    8.1
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Helpjuice
    Year Founded
    2011
    HQ Location
    Miami, FL
    Twitter
    @HelpJuice
    783 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    40 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Helpjuice's AI knowledge base is an industry-leading playform designed to supercharge your team and customers by enhancing knowledge sharing across your organization. With Helpjuice, you can capture,

Users
  • Customer Success Manager
  • Technical Writer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 49% Mid-Market
  • 40% Small-Business
Helpjuice Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
125
Helpful
100
Customer Support
93
Features
80
Customization
77
Cons
Editing Difficulties
36
Formatting Issues
34
Limited Customization
33
Editing Limitations
23
Learning Curve
20
Helpjuice features and usability ratings that predict user satisfaction
8.1
Q & A
Average: 8.6
Seller Details
Seller
Helpjuice
Year Founded
2011
HQ Location
Miami, FL
Twitter
@HelpJuice
783 Twitter followers
LinkedIn® Page
www.linkedin.com
40 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Guru is the AI Source of Truth for your company—an AI knowledge platform that connects everything your teams know, makes it accessible everywhere you work, and keeps it accurate automatically. Guru un

    Users
    • Customer Service Representative
    • Customer Success Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 57% Mid-Market
    • 29% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Guru,aI is a knowledge management platform designed to facilitate content consumption and organization, with a focus on seamless integration and AI-powered features.
    • Reviewers frequently mention the intuitive interface, user-friendly experience, and the platform's ability to directly contribute to daily workflows through its smart suggestions and search features.
    • Reviewers noted challenges with content creation and organization, particularly for large organizations with extensive existing documentation, and slow customer support response times.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Guru Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    683
    Helpful
    383
    Comprehensive Information
    321
    Easy Access
    272
    Information Accuracy
    249
    Cons
    Inefficient Searching
    145
    Search Functionality
    136
    Inefficient Search
    128
    Search Functionality Issues
    128
    Inefficient Search Functionality
    115
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Guru features and usability ratings that predict user satisfaction
    9.2
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Guru
    Company Website
    Year Founded
    2013
    HQ Location
    Philadelphia, PA
    Twitter
    @Guru_HQ
    4,296 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,033 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Guru is the AI Source of Truth for your company—an AI knowledge platform that connects everything your teams know, makes it accessible everywhere you work, and keeps it accurate automatically. Guru un

Users
  • Customer Service Representative
  • Customer Success Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 57% Mid-Market
  • 29% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Guru,aI is a knowledge management platform designed to facilitate content consumption and organization, with a focus on seamless integration and AI-powered features.
  • Reviewers frequently mention the intuitive interface, user-friendly experience, and the platform's ability to directly contribute to daily workflows through its smart suggestions and search features.
  • Reviewers noted challenges with content creation and organization, particularly for large organizations with extensive existing documentation, and slow customer support response times.
Guru Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
683
Helpful
383
Comprehensive Information
321
Easy Access
272
Information Accuracy
249
Cons
Inefficient Searching
145
Search Functionality
136
Inefficient Search
128
Search Functionality Issues
128
Inefficient Search Functionality
115
Guru features and usability ratings that predict user satisfaction
9.2
Q & A
Average: 8.6
Seller Details
Seller
Guru
Company Website
Year Founded
2013
HQ Location
Philadelphia, PA
Twitter
@Guru_HQ
4,296 Twitter followers
LinkedIn® Page
www.linkedin.com
2,033 employees on LinkedIn®
Product Avatar Image
G2 recognized Trainual
Deals
10% Off
Claim Offer
Product Description
Pros and Cons

Users praise the ease of use of Trainual, enjoying its intuitive interface and seamless updates for training processes.

Users enjoy the intuitive interface of Trainual, making it easy to create and update training materials effortlessly.

Users love the ease of use in Trainual, streamlining training processes and enhancing onboarding efficiency across departments.

Users feel there are missing features in Trainual, including limitations on training paths and video editing options.

Users express frustration over limited features, particularly with organization and access as their needs grow.

Users find limited customization options frustrating, impacting training organization and content formatting flexibility in Trainual.

View All Pros and Cons
Product Description
Pros and Cons

Users appreciate the ease of use of Mentimeter, allowing quick creation of engaging interactive sessions.

Users love the interactive engagement capabilities of Mentimeter, enhancing participation and real-time feedback during sessions.

Users love the interactive engagement of Mentimeter, fostering real-time feedback and lively participation in any setting.

Users find the limited customization options of Mentimeter frustrating, affecting the overall quality of their presentations.

Users find the missing features in the free version frustrating, limiting their interactive capabilities and customization.

Users find the PowerPoint integration lacking, experiencing glitches and losing animations when using existing presentations.

View All Pros and Cons
Product Avatar Image
G2 recognized Tango
Product Description
Pros and Cons

Users appreciate the ease of use of Tango, making it accessible even for those who struggle with technology.

Users love the easy creation of tutorials and documentation with Tango, enhancing team management and workflow efficiency.

Users love how Tango offers time-saving solutions by simplifying the documentation of processes and training materials.

Users express frustration with the limit of 15 free Tangos, wishing for more flexibility in capturing processes.

Users report screenshot issues, such as missing captures and inconsistent auto zoom, affecting usability and accuracy.

Users face editing difficulties with multiple saving steps and lack of an undo button, making the process frustrating.

View All Pros and Cons
Product Description