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Notion Pricing Reviews

(2)
Aryan G.
AG
digital marketing specalist
Small-Business (50 or fewer emp.)
"Notion has been my go to softawre for note taking and keeping my study notes"
What do you like best about Notion?

Notion has always been with me for managing all my note-taking and documenting all the stuff that i read on internet note-taking for online courses has now become just easy with there new AI feature to where i can ask AI any thing and get my diubts cleared and aswell extened more if i have write anything descriptive Review collected by and hosted on G2.com.

What do you dislike about Notion?

As of now, no, it's getting my job done beautifully. Review collected by and hosted on G2.com.

Aaron B.
AB
Director of Digital Strategy
Marketing and Advertising
Enterprise (> 1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Beware: Notion Can and Will Block Access to Your Data"
What do you like best about Notion?

Great for tech-savvy users who like to build their own solutions. Customizable. Review collected by and hosted on G2.com.

What do you dislike about Notion?

Notion has the single worst customer policies I’ve ever experienced from a software company. I didn’t renew my annual subscription because I wanted to downgrade back to the free plan—a perfectly reasonable request. Instead of honoring that, Notion completely locked me out of my own account. I couldn’t even view my workspaces, despite the fact that I had already paid for over a year of service.

For context: I used Notion every single day for both my work and personal life. It was my central hub. When I asked if they could simply switch me to a monthly plan (which I was willing to pay for), their support team flat-out refused. They were rigid, dismissive, and offered zero real solutions. Their so-called “export” option is a joke—you just get a giant, unorganized dump of images and markdown files that are practically useless.

It would be one thing if Notion restricted me from creating new notes until I paid. Fine. But to lock away all of my existing data—the very data I created while paying them—is predatory and inexcusable. This is not just bad customer service; it’s a hostage situation for your information.

Notion’s product itself is good, but their policies make it a complete nonstarter. No tool, no matter how polished, is worth the risk of having your data held hostage by an inflexible company that refuses to work with paying customers. There are plenty of alternatives out there that respect their users far more. Save yourself the regret—go with literally any other option. Review collected by and hosted on G2.com.

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