Notion Pricing Overview

I really like the new AI meeting note feature. I often have content-heavy Zoom calls that I have to transcribe myself personally. However, this is extremely helpful in taking Zoom recordings and creating effective and concise meeting notes. Review collected by and hosted on G2.com.

Their AI feature has improved significantly! It's much easier to use and has so many more functions that I have yet to explore. I'm looking forward to using Notion more in my day-to-day. Review collected by and hosted on G2.com.

Great for tech-savvy users who like to build their own solutions. Customizable. Review collected by and hosted on G2.com.

Notion has the single worst customer policies I’ve ever experienced from a software company. I didn’t renew my annual subscription because I wanted to downgrade back to the free plan—a perfectly reasonable request. Instead of honoring that, Notion completely locked me out of my own account. I couldn’t even view my workspaces, despite the fact that I had already paid for over a year of service.

For context: I used Notion every single day for both my work and personal life. It was my central hub. When I asked if they could simply switch me to a monthly plan (which I was willing to pay for), their support team flat-out refused. They were rigid, dismissive, and offered zero real solutions. Their so-called “export” option is a joke—you just get a giant, unorganized dump of images and markdown files that are practically useless.

It would be one thing if Notion restricted me from creating new notes until I paid. Fine. But to lock away all of my existing data—the very data I created while paying them—is predatory and inexcusable. This is not just bad customer service; it’s a hostage situation for your information.

Notion’s product itself is good, but their policies make it a complete nonstarter. No tool, no matter how polished, is worth the risk of having your data held hostage by an inflexible company that refuses to work with paying customers. There are plenty of alternatives out there that respect their users far more. Save yourself the regret—go with literally any other option. Review collected by and hosted on G2.com.