I like the layout and the UI of Notion. It's very aesthetically pleasing, easy to keep things organized, and it just looks good and works in my brain. I think the setup and linking between different boards and different tasks is really streamlined. You can create an SOP that outlines everything, and then within that, link it to other SOPs so you can find all the information just from one spot. This makes it really, really helpful since you don't have to find different boards or bounce between things; you can just click that link, and it takes you directly to it.

the flexibility of what you can customize and UX

I use Notion for managing work tasks, building a story bible for a book I'm writing, and journaling. It helps me stay organized and on track. I love being able to use AI to easily make updates without having to edit everything individually. I like the templates a lot; they help me learn what I can do and draw inspiration for my boards. Also, being able to connect Notion to AI is great. Setting up Notion was easy using the templates.