Scribe Reviews & Product Details

The time saving benefits of using Scribe are undeniable. I was previously using what I thought were excellent tools for screen capture - and they are - but using Scribe has cut the time it takes me to make a guide down to a fraction of what it used to be. Hit capture, do the thing, make a few edits - bam, done! Importantly for someone who already has a million tools, it took almost no setup and virtually no time to learn. Once signed up I was creating & sharing Scribes in minutes. Review collected by and hosted on G2.com.

I would love to see a built-in feature to use your own custom domain for Scribe sharing links. Some more robust options for organising your Scribes, such as folders, would also be nice. Finally, the integration with Confluence has some issues, but, to be fair, I'm not sure if those are on Scribe's side or Confluence's. Review collected by and hosted on G2.com.

I don’t just like Scribe—I absolutely love it! Scribe has transformed our dull Word documents and static screenshots into dynamic, real-time screen-recorded documents. It has significantly enhanced our workflows, standard operating procedures, and instruction manuals. Capturing a process or procedure on your desktop is incredibly straightforward, allowing you to document steps as you go without needing to pause or restart. I also appreciate how easy it is to edit, add text, and include additional steps after the initial capture. After I introduced Scribe to my company, we now have a team of users making the most of the Pro version. Review collected by and hosted on G2.com.

When using Scribe in a large company, various users across different departments end up creating their own scribes tailored to their specific processes. However, Scribe currently lacks the ability to create folders. For example, it would be helpful if a customer service team could have a dedicated folder named 'customer services' within the shared platform, allowing them to keep their scribes organized and separate from those of other departments. Review collected by and hosted on G2.com.

I have created hundreds of instruction sheets, with images, to explain how to do important tasks. That Scribe does my screenshots for me, and allows easy editing of the instructions for each step, is such a win. A picture is worth 1000 words, right? I've loaded my Scribes on my internal support website, and created help ticket templates with the links embedded, saving time and making the answers easy for our users to follow. Review collected by and hosted on G2.com.

I find the image editing tool to be cumbersome. When I need to highlight various areas of the screen, or include text boxes, or arrows, or highlights, I find myself using my old tool and creating a instruction documents instead. I would love it if the strengths of something like PicPick were embedded in the image editor. The biggest con in our environment is that it is difficult to mask student PII which is inherently in many screen captures. Review collected by and hosted on G2.com.

Scribe has really helped with showing our members and users how to do things from registering to events to locating invoices in their online profile. It also saves time as once I've created a Scribe, I can keep using it for others with the same question. We've started using Scribe to create guides for our own internal processes as well which will come in handy as we onboard new staff. There's ample ways to share the Scribe once I've created it and can decide what works best in that moment. Review collected by and hosted on G2.com.

Sometimes I have to delete multiple steps but I don't mind too much as it gives me options for what images work best for the instructions or guide I'm creating. Review collected by and hosted on G2.com.

Scribe has been an invaluable tool in my work as part of a training team. I use it to create clear, easy-to-follow step-by-step processes for trainees, covering everything from using Canva to handling different integrations and navigating various courses.

What I love most is how quickly Scribe captures my workflow and automatically turns it into a polished guide, complete with screenshots and text. This saves hours of manual documentation and ensures consistency across all training materials. It also helps new team members learn faster and with more confidence since the guides are simple and visually clear.

What I Like:

Extremely fast to create guides

Automatic screenshots with clear instructions

Easy to edit and share with trainees

Great for onboarding and repeatable processes Review collected by and hosted on G2.com.

You need to pause recording to avoid capturing too many unnecessary images

Once you finish a guide and edit it, you can’t capture additional images anymore—you need to restart the process Review collected by and hosted on G2.com.

We’ve been using Scribe almost daily for our day-to-day processes and training, and it has quickly become an invaluable tool for our team. What I appreciate most is how simple it is to capture step-by-step guides—something that used to take hours now takes just minutes.

For training new team members, Scribe makes the onboarding process so much smoother. Instead of manually writing out instructions or recording long videos, we can generate clear, visual documentation instantly. The guides are easy to follow, customizable, and can be shared across departments, which helps ensure consistency in how tasks are done.

From a process standpoint, it’s been a game-changer in reducing repetitive questions and saving time. Our staff now has a self-serve resource they can reference at any time, which not only improves efficiency but also helps us maintain accuracy in our workflows.

Overall, Scribe has made documenting, standardizing, and training on processes easier than ever. I’d recommend it to any organization looking to streamline operations and empower their team with accessible, easy-to-follow training materials. Review collected by and hosted on G2.com.

I havent ran into any issues with scribe Review collected by and hosted on G2.com.

Scribe allowed me to create a large amount of procedure documents in a short time just by performing the actually tasks. As I went about a project the documents were created. And editing is easy. We use have used it to create SOPs for our entire department. This had been a future project for years but we never started it because of time needed for completion. Scribe allowed us to do it with minimal extra time needed. Review collected by and hosted on G2.com.

No major downside. The only thing is more a user issue not a program issue. It is to remember to pause a scribe if you are doing something else in between making the document. It is easy to forget to press pause and then you must delete all those excess slides.

Also wish the PDF documents split a little better. I feel like the page breaks are not the best and I haven't found a way to easily shift them.

Finally I wish you could drop in jpegs within your steps. Review collected by and hosted on G2.com.

I find it extremely easy to use. I have many clients with different systems, and web version is great for documenting processes across the various platforms. It has become my go to every time I start working with a new client. The ability to combine steps is nice. I would recommend to anyone that needs to document processes. So much cleaner than using word or excel. You can do voice transcription as well. Review collected by and hosted on G2.com.

i would be nice if the web version let you also take snapshots of desktop applications . ( for instance if you download a file from the web and open to use it) Review collected by and hosted on G2.com.

I love that I can perform the task and as I am doing it, and easy to follow guide is created. This saves me at least an hour for each SOP I make. I do not have to go through and make screenshots anymore. I love the editing options for the images. Making a step by step guide has never been so fun. The fact that someone can ask to be guided (almost by hand) while they follow the SOP is the cherry on the top. Review collected by and hosted on G2.com.

The only downside is it is proactive of taking snippets of everything you do, so there can be a lot of deleting unnecessary steps when you are completing the SOP. Review collected by and hosted on G2.com.

I appreciate how intuitive and easy to use Scribe is. The ease of making changes enhances my workflow, and the availability of both a website extension and a desktop application broadens its usability. Scribe excels in capturing instructions or creating "How To" documentation, eliminating the cumbersome process of manual screenshots and formatting. It efficiently automates these tasks, streamlining the procedure documentation process. Additionally, modifying and correcting mistakes is straightforward, which makes the tool very user-friendly. The initial setup process was remarkably simple and quick, taking only a few minutes. Transitioning from the built-in tools of macOS and Windows, Scribe offers a much more efficient documentation experience. Review collected by and hosted on G2.com.

I don't like the limitations regarding the customization of documentation in Scribe. Specifically, the inability to upload a company template and have the software automatically follow that formatting, including logos, font type, size, and so forth, is a challenge. This missing feature means additional manual work must be done to ensure documents meet company standards. Review collected by and hosted on G2.com.