Scribe Reviews & Product Details

Scribe has been incredibly helpful in creating my documentation. It’s much easier compared to the usual process of taking screenshots step by step and manually marking where to click. The desktop app is also very convenient, as it allows me to create Scribes outside of the browser. Additionally, their customer support is easy to reach and very responsive. Their quick and helpful replies make the overall experience of using Scribe even better. Review collected by and hosted on G2.com.

The only downside I’ve encountered with Scribe is the inability to set folder-level permissions within the organization. I’m currently using Scribe Pro, and I was hoping to separate access for our smaller teams. Unfortunately, this level of permission control isn’t supported in the current plan, which makes it a bit challenging to manage team-specific content. Review collected by and hosted on G2.com.

I really like how easy Scribe is to use and how it allows me to create step-by-step processes quickly. It's really great that even if the program isn't on the Internet or a Chrome tab, you can still capture steps and processes. I love the movie version of the outputs, which narrates by itself, making it not just a big long PDF or a scroll website. The feature where you can change the playback speed of the video is really cool, so I don't have to sit through a long video if I can absorb the material faster. I'm grateful for these features and find the software very intuitive, especially as someone who's more into spreadsheets than creating visual content. Review collected by and hosted on G2.com.

It's probably user error on my part, but I sometimes have trouble figuring out how do I just go ahead and download a Scribe for myself as opposed to doing it through the share functionality? Like, when I hit the share button when I'm done editing, it's easy to do it as a slideshow or a scroll or a movie. But for some reason, I found it a little bit tricky to find out how to do that just for myself. Review collected by and hosted on G2.com.

What I like best about Scribe is how quickly it turns real workflows into clear, step-by-step documentation without interrupting the work itself. It makes it much easier to capture processes as they happen, which has been especially helpful for my role documenting operational and administrative workflows The interface is straightforward and sharing guides with others is simple. Review collected by and hosted on G2.com.

One limitation is that Scribes often require manual cleanup after recording, especially when sensitive information needs to be removed or when the captured steps include unnecessary clicks. The editing tools are functional but can feel somewhat limited when trying to make more precise adjustments. Review collected by and hosted on G2.com.

I really like how easy Scribe has made it for me to create reports and training guides. I really appreciate the time it saves me. Review collected by and hosted on G2.com.

I think the only thing that would be a great revision would be if I had to revise less of the report when finalizing it. I do realize this isn't a simple task, because a lot of the revisions are things that are auto named, and there isn't a way that Scribe would be able to read my mind. I really don't have any issues. Review collected by and hosted on G2.com.

What I like best about Scribe is how quickly it helps create clear, step-by-step documentation. The automatic capture of workflows and screenshots saves a lot of time compared to manual documentation. It’s very easy to use, requires minimal setup, and produces clean, well-structured guides that are easy to share with team members or clients. This makes it especially useful for process documentation, training, and onboarding. Review collected by and hosted on G2.com.

While Scribe is very helpful for creating documentation quickly, customization options for formatting and design are somewhat limited. In some cases, the automatic step capture may include unnecessary steps that require manual cleanup. Additionally, access to more advanced features is restricted to paid plans, which may be limiting for smaller teams or individual users. Review collected by and hosted on G2.com.

I love the simplicity of being able to make workflow documentation and then edit how much or how little of each screen the viewer can see. I also enjoy the ability to create video tutorials that walk you through each step of a process. Our team finds it extremely easy to use the system with little to no guidance. I personally use Scribe at least 1-2 times per day for creating workflow guides for my team. We easily integrated into our environment with zero training required! Implementing Scribe required zero downtime. Review collected by and hosted on G2.com.

I cannot export video files. This would be extremely helpful in my environment. Review collected by and hosted on G2.com.

I like the ease of use of Scribe. I also like how the click graphic appears, as it helps draw attention to exactly where to go. The descriptions work pretty well, though some minor tweaking may be necessary. It was very easy setting up Scribe, and there wasn't anything challenging about it. Review collected by and hosted on G2.com.

The only thing I would say is that it's necessary to get the upgraded Scribe that you pay for because the free version doesn't work as well. Not that it doesn't work, but you don't get as many features. The only thing I'd like to see with the free version of Scribe is to move the click graphic, allowing users of the free version to have a little more usability. Review collected by and hosted on G2.com.

I like that Scribe is easily shareable and device-friendly. It's easy to use, and I appreciate that you can edit SOPs easily afterward. I also like that it grabs the logo or design from the company when I'm creating SOPs or a step-by-step guide. It's great that everything is in one place, making it easily accessible and intuitive to follow. The initial setup for Scribe was very easy, which I found really convenient. Review collected by and hosted on G2.com.

{"The export feature is clunky and doesn't respect the quality of visuals when live.","Downloading PDFs is complex, and I don't want bloat in the files.","There are long load times and bugs when organizing files, sometimes causing them to not copy properly or copy twice.","Voice transcription is laggy and delayed, lacking flexibility in transcribing text.","Importing manual SOPs into Scribe is too time-consuming, making it difficult to turn them into Scribes."} Review collected by and hosted on G2.com.

Scribe can easily capture an entire process as you perform it and automatically adds text. It presents processes in a much more professional manner than the traditional screenshots in Word documents that we were using and is far quicker.

The option whether to do voice capture or not is great as you can add deeper narrative by talking as you go. Review collected by and hosted on G2.com.

Whilst you can crop the images, the space that the image takes up on a scribe remains the same and takes up a large proportion of the screen. It can make it quite onerous to scroll through long sequence of simple instructions where you really only need a snippet of a message box or menu drop down i.e. the image takes up the same space whether you are capturing a whole screen or a simple pop-up box. Review collected by and hosted on G2.com.

I use Scribe to create knowledge base articles, and it makes documenting my steps really easy by doing it automatically. I love that I don't have to manually type out information, take and mark up pictures, or organize everything myself. The screen recording and export functions are valuable since they save me time by doing all the tracking and organization for me. Review collected by and hosted on G2.com.

I don't like that the export options don't allow me to export directly into my support tools. Also, the way the information is provided in the exported PDF doesn't allow me to copy and paste cleanly. Review collected by and hosted on G2.com.