Introducing G2.ai, the future of software buying.Try now

Scribe Reviews & Product Details

Pricing

Pricing provided by Scribe.

Basic

Free

Scribe Media

Scribe Demo - Turn processes into playbooks in seconds.
Train colleagues. Assist customers. Drive software adoption.
Scribe Demo - Capture any workflow.
Create beautiful step-by-step guides automatically with AI. No more copy/pasting screenshots.
Scribe Demo - Share with colleagues and clients.
Embed or share guides & movies where your team already works — wikis, help centers, and more.
Scribe Demo - Ensure work gets done right.
Turn any workflow into easy-to-follow guides and interactive walkthroughs.
Scribe Demo - Trusted by 94% of the Fortune 500.
Document workflows securely, drive process consistency, and standardize best practices.
Most organizations rely on institutional knowledge, which leads to inconsistency, errors, and wasted time. Jennifer Smith, CEO & Cofounder of Scribe, introduces Scribe Capture and shows how it transforms the way teams work!
Play Scribe Video
Most organizations rely on institutional knowledge, which leads to inconsistency, errors, and wasted time. Jennifer Smith, CEO & Cofounder of Scribe, introduces Scribe Capture and shows how it transforms the way teams work!
See how Scribe Optimize helps companies understand and improve how work really happens. In this demo, Scribe CTO and cofounder Aaron Podolny shows how Optimize turns invisible workflows into data-backed insights.
Play Scribe Video
See how Scribe Optimize helps companies understand and improve how work really happens. In this demo, Scribe CTO and cofounder Aaron Podolny shows how Optimize turns invisible workflows into data-backed insights.
Product Avatar Image

Have you used Scribe before?

Answer a few questions to help the Scribe community

Scribe Reviews (701)

Reviews

Scribe Reviews (702)

4.8
702 reviews

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
AREM T.
AT
Operations Manager
Small-Business (50 or fewer emp.)
"Scribe Makes Creating Reports and Training Guides Fast and Easy"
What do you like best about Scribe?

I really like how easy Scribe has made it for me to create reports and training guides. I really appreciate the time it saves me. Review collected by and hosted on G2.com.

What do you dislike about Scribe?

I think the only thing that would be a great revision would be if I had to revise less of the report when finalizing it. I do realize this isn't a simple task, because a lot of the revisions are things that are auto named, and there isn't a way that Scribe would be able to read my mind. I really don't have any issues. Review collected by and hosted on G2.com.

KK
Software developer tire 2
Mid-Market (51-1000 emp.)
"Easy-to-Use Platform for Workflow Documentation"
What do you like best about Scribe?

What I like best about Scribe is how quickly it helps create clear, step-by-step documentation. The automatic capture of workflows and screenshots saves a lot of time compared to manual documentation. It’s very easy to use, requires minimal setup, and produces clean, well-structured guides that are easy to share with team members or clients. This makes it especially useful for process documentation, training, and onboarding. Review collected by and hosted on G2.com.

What do you dislike about Scribe?

While Scribe is very helpful for creating documentation quickly, customization options for formatting and design are somewhat limited. In some cases, the automatic step capture may include unnecessary steps that require manual cleanup. Additionally, access to more advanced features is restricted to paid plans, which may be limiting for smaller teams or individual users. Review collected by and hosted on G2.com.

Tiffany C.
TC
VP of Operations
Small-Business (50 or fewer emp.)
"Effortless Workflow Documentation and Step-by-Step Video Tutorials"
What do you like best about Scribe?

I love the simplicity of being able to make workflow documentation and then edit how much or how little of each screen the viewer can see. I also enjoy the ability to create video tutorials that walk you through each step of a process. Our team finds it extremely easy to use the system with little to no guidance. I personally use Scribe at least 1-2 times per day for creating workflow guides for my team. We easily integrated into our environment with zero training required! Implementing Scribe required zero downtime. Review collected by and hosted on G2.com.

What do you dislike about Scribe?

I cannot export video files. This would be extremely helpful in my environment. Review collected by and hosted on G2.com.

Mat S.
MS
Director / Service Delivery Manager
Small-Business (50 or fewer emp.)
"Scribe Saves Time and Simplifies Guide Creation"
What do you like best about Scribe?

The time saving benefits of using Scribe are undeniable. I was previously using what I thought were excellent tools for screen capture - and they are - but using Scribe has cut the time it takes me to make a guide down to a fraction of what it used to be. Hit capture, do the thing, make a few edits - bam, done! Importantly for someone who already has a million tools, it took almost no setup and virtually no time to learn. Once signed up I was creating & sharing Scribes in minutes. Review collected by and hosted on G2.com.

What do you dislike about Scribe?

I would love to see a built-in feature to use your own custom domain for Scribe sharing links. Some more robust options for organising your Scribes, such as folders, would also be nice. Finally, the integration with Confluence has some issues, but, to be fair, I'm not sure if those are on Scribe's side or Confluence's. Review collected by and hosted on G2.com.

CK
Service Support Dispatcher
Mid-Market (51-1000 emp.)
"Saves Hours on Process Documentation—A Must-Have Tool"
What do you like best about Scribe?

The best part about Scribe is how much time is saves you. Saves time instead of taking screenshots. We are able to document processes and share them quicker than setting up a meeting. And you can be as thorough as you need to with its editability. I find I am using it more and more often. Review collected by and hosted on G2.com.

What do you dislike about Scribe?

There was only one instance instead of sharing the link, I accidentally granted a license to another user who did not have one. But that was my first time using the platform with no training. Review collected by and hosted on G2.com.

"Intuitive and Time-Saving Tutorial Creator"
What do you like best about Scribe?

I love that Scribe is very intuitive and easy to use. I love the editing feature and the ability to pause my Scribe if I get distracted during my workday. The step-by-step tutorials pick up steps I wouldn't have thought were helpful for sharing, making it a game changer for saving time and releasing training material more quickly. Setting up Scribe was also super easy. Review collected by and hosted on G2.com.

What do you dislike about Scribe?

I think it would be great if there was an 'undo' option in case you accidentally delete a slide. It would also be useful to have an option to not include text entries as steps, like all the spacing required during entering text fields. Review collected by and hosted on G2.com.

Pieter V.
PV
"Quick Setup and Efficient Document Sharing"
What do you like best about Scribe?

I use Scribe to document steps that clients are supposed to follow. It reduces the amount of calls I get and the time I spend trying to explain something to a user. I do something once on Scribe and can send it to everybody. I like that it's quick and easy to use, and it screenshots every time I click. It's very customizable, which helps me add detailed explanations, tips, and warnings in the scribes. It gives me time to do other important tasks. The initial setup was very easy and quick, not difficult to set up or learn. Review collected by and hosted on G2.com.

What do you dislike about Scribe?

I wish it was more customizable, like having arrows or more color options for boxes. Review collected by and hosted on G2.com.

"Effortless Tutorial Creation, but Requires Keystroke Precision"
What do you like best about Scribe?

I like that I can just go through the process for myself and then go back and edit for clarity. I appreciate that I don't need to think about creating explanations upfront. It helps because I can do whatever the process is that I'm trying to teach quickly and easily. When I have that template from Scribe, I can add my own touches and details as needed without starting from scratch. The initial setup was really easy. Review collected by and hosted on G2.com.

What do you dislike about Scribe?

When I'm creating tutorials with Scribe, sometimes the things I click on don't register properly. It captures every keystroke, and some of them end up being confusing or irrelevant. Also, some screens don't have a picture taken when they should. It would be helpful if Scribe could zoom out a bit and focus more on the goals of the process rather than just the exact keystrokes. Review collected by and hosted on G2.com.

CB
Customer Service Team Leader
Mid-Market (51-1000 emp.)
"Scribe Transformed Our Workflows"
What do you like best about Scribe?

I don’t just like Scribe—I absolutely love it! Scribe has transformed our dull Word documents and static screenshots into dynamic, real-time screen-recorded documents. It has significantly enhanced our workflows, standard operating procedures, and instruction manuals. Capturing a process or procedure on your desktop is incredibly straightforward, allowing you to document steps as you go without needing to pause or restart. I also appreciate how easy it is to edit, add text, and include additional steps after the initial capture. After I introduced Scribe to my company, we now have a team of users making the most of the Pro version. Review collected by and hosted on G2.com.

What do you dislike about Scribe?

When using Scribe in a large company, various users across different departments end up creating their own scribes tailored to their specific processes. However, Scribe currently lacks the ability to create folders. For example, it would be helpful if a customer service team could have a dedicated folder named 'customer services' within the shared platform, allowing them to keep their scribes organized and separate from those of other departments. Review collected by and hosted on G2.com.

KK
Accounting
"Effortlessly Automates Documentation, but Needs Speed Improvements"
What do you like best about Scribe?

I love how Scribe is very time-saving. I don't need to capture screenshots manually; it automatically captures them for me and even writes the content. This saves me a ton of time when I'm preparing user manuals, training materials, and testing documents. It's really valuable for creating user guides and training materials with proper screenshots. The initial setup was quick and didn't take much time, maybe about five to ten minutes to get started. I really recommend Scribe because it's a very useful tool, and everyone should use it. It's very helpful, especially when creating user guide materials and other screen capture documentation as it saves you a lot of time. Review collected by and hosted on G2.com.

What do you dislike about Scribe?

I feel sometimes when you are preparing a lengthy and long document, it is hanging and taking more time to load. That's where I feel that Scribe should do some improvement. Review collected by and hosted on G2.com.

Discussions related to Scribe

Discussions for this product are not available at this time. Be the first one to Start a discussion

Pricing Options

Pricing provided by Scribe.

Basic

Free

Pro

Pay As You Go

Enterprise

Contact Us
Scribe Comparisons
Product Avatar Image
Tango
Compare Now
Product Avatar Image
Trainual
Compare Now
Product Avatar Image
guidde
Compare Now
Scribe Features
Rich Text Editor
Drag and Drop Editor
Page Templates
Prerequisites
Workflows
Training Modules
Mobile Device Support
Single Sign-On (SSO)
Screen Capture
Image Editor
Product Avatar Image
Product Avatar Image
Scribe