Scribe Reviews & Product Details

I love the browser extension. When I need to quickly show a colleague how to do something, I just grab a "Scribe" and send it along. It is so quick and easy!

I also love that I can edit the steps. Scribe is sometimes "too good" in that it documents something that is so specific, it may never be the same. I can go in and edit the step to be more general like "choose date/time". Review collected by and hosted on G2.com.

I think the only thing I don't like is that when I send someone a link to the Scribe, if they're not on my account, they can't always access it. Or maybe they need to sign up for Scribe and they don't want to or can't. I just convert it to PDF in those cases. Review collected by and hosted on G2.com.

I love using Scribe for how it records the specific clicks and highlights on the screen, making it easy for our teachers to follow along. The setup was super easy, and its intuitive interface is very user-friendly. Additionally, the cost provides great value, making it accessible to many. Review collected by and hosted on G2.com.

{"I had the misconception that the software recorded audio instead of using AI for transcription, and I wish this feature was included in my subscription cost.","I would like the opportunity to have audio transcriptions or recordings that can be attached to my scribes, as some learners appreciate hearing voice alongside reading.","It would be beneficial if Scribe added the option to edit downloaded documents directly in the platform instead of needing to use Microsoft to edit for privacy and then convert to PDF."} Review collected by and hosted on G2.com.

This saves me so much manual work - Scribe is EASY to use, and I no longer need to use 3-5 pieces of software to put together a guide. I also like how consistent and professional the results are. Review collected by and hosted on G2.com.

I wish there was an easier way to combine multiple scribes for very long processes Review collected by and hosted on G2.com.

Scribe has been incredibly helpful in creating my documentation. It’s much easier compared to the usual process of taking screenshots step by step and manually marking where to click. The desktop app is also very convenient, as it allows me to create Scribes outside of the browser. Additionally, their customer support is easy to reach and very responsive. Their quick and helpful replies make the overall experience of using Scribe even better. Review collected by and hosted on G2.com.

The only downside I’ve encountered with Scribe is the inability to set folder-level permissions within the organization. I’m currently using Scribe Pro, and I was hoping to separate access for our smaller teams. Unfortunately, this level of permission control isn’t supported in the current plan, which makes it a bit challenging to manage team-specific content. Review collected by and hosted on G2.com.

I really like how easy Scribe is to use and how it allows me to create step-by-step processes quickly. It's really great that even if the program isn't on the Internet or a Chrome tab, you can still capture steps and processes. I love the movie version of the outputs, which narrates by itself, making it not just a big long PDF or a scroll website. The feature where you can change the playback speed of the video is really cool, so I don't have to sit through a long video if I can absorb the material faster. I'm grateful for these features and find the software very intuitive, especially as someone who's more into spreadsheets than creating visual content. Review collected by and hosted on G2.com.

It's probably user error on my part, but I sometimes have trouble figuring out how do I just go ahead and download a Scribe for myself as opposed to doing it through the share functionality? Like, when I hit the share button when I'm done editing, it's easy to do it as a slideshow or a scroll or a movie. But for some reason, I found it a little bit tricky to find out how to do that just for myself. Review collected by and hosted on G2.com.

I like that Scribe offers different options to share information, whether it's written, or a movie, or through guide me mode. It provides so many different options that cater to how people learn, allowing everyone to get the necessary information in a way that best fits their learning style. I also appreciate how easy it was to set up Scribe; I needed no help at all. Review collected by and hosted on G2.com.

I don't like that for the best workflow, everyone on my team would need an account just to view scribes. But I've been able to work around that by making it to where anyone who has the link can view. They don't need a Scribe account. I just want them to be able to see the scribe that was made. Review collected by and hosted on G2.com.

What I like best about Scribe is how quickly it turns real workflows into clear, step-by-step documentation without interrupting the work itself. It makes it much easier to capture processes as they happen, which has been especially helpful for my role documenting operational and administrative workflows The interface is straightforward and sharing guides with others is simple. Review collected by and hosted on G2.com.

One limitation is that Scribes often require manual cleanup after recording, especially when sensitive information needs to be removed or when the captured steps include unnecessary clicks. The editing tools are functional but can feel somewhat limited when trying to make more precise adjustments. Review collected by and hosted on G2.com.

I love how easy it is to use. It's intuitive and easy to edit screenshots and add annotations. I like that you can link to headers. Review collected by and hosted on G2.com.

I wish:

- You could turn off the Magic Edits functionality. I always Undo All changes anyway. I would rather just see my raw Scribe from the beginning and toggle this setting off.

- Subheadings were available. This would be GOLD.

- You can add your own custom icon that shows next to the title.

- You could paste in screenshots more easily within the Scribe that you took independently of the Scribe (not necessarily having to upload) Review collected by and hosted on G2.com.

I really like how Scribe significantly cuts down on the time it takes me to create a high volume of SOPs and makes it straightforward to review and make minor edits before finalizing. Also, it's great that I can easily share SOPs with people who don't have a Scribe account via a link. I appreciate that it can track my steps across multiple platforms at the same time, not just one window. I love that it automatically screenshots and adds click indicators. The AI-powered descriptions/instructions that are automatically created are the best part. The initial setup was very quick and easy. Review collected by and hosted on G2.com.

Sometimes the desktop window glitches when you're scrolling through steps as you're actively capturing, but it is still usable. It just flashes rapidly and moves the list up and down if you start deleting steps and scrolling in that window. Review collected by and hosted on G2.com.

I use Scribe to create click paths for my clients and it makes documenting what clients should do much easier, speeding up the creation of training and user guides. I like that the raw data of instructions is created at the speed it takes me to do a task. I think it's cool that you could also record a video at the same time, if that's what your client needs. It's automatic double-tasking! Compared to what we used to do with Loom, Scribe makes it a lot simpler since you can just delete the steps you don't need without having to re-perform the work. Plus, the initial setup was super-easy since a co-worker did it for me. Review collected by and hosted on G2.com.

The descriptions for what I do in Scribe are very scenario-specific e.g. "Type Sarah" instead of "Type a first name". I don't know how to improve that ultra-specific description for each step. It's easy enough to edit the instructions, or to provide an overall instruction for anyone using the guide to understand the context. Review collected by and hosted on G2.com.