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Notion Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Notion, enabling effortless organization and customization for all their needs. (3402 mentions)
Users love Notion for its powerful interlinking of pages and intuitive custom blocks, enhancing organizational efficiency. (1945 mentions)
Users appreciate the AI features in Notion, enhancing productivity by assisting with mundane tasks and content creation. (1898 mentions)
Users value the organizational capabilities of Notion, enhancing productivity and making daily management enjoyable and efficient. (1581 mentions)
Users commend the flexibility and integration capabilities of Notion, enhancing personal and professional organization effectively. (1426 mentions)
Users value the contextual understanding of Notion AI, enhancing efficiency in content creation and writing processes. (1316 mentions)
Users find the learning curve challenging, but with templates and tutorials, it becomes manageable over time. (1375 mentions)
Users find missing features in Notion, making tasks like alphabetizing subfolders and content transfer challenging. (781 mentions)
Users find that Notion has limited features, noting issues with templates, spellcheck, and AI functionality. (657 mentions)
Users find that app functionality can be confusing, with AI features often failing to meet expectations. (645 mentions)
Users find the limited customization options in Notion frustrating, often leading to confusion and overwhelm despite its capabilities. (594 mentions)
Users express frustration with limited AI functionality, desiring improvements for better integration and user experience. (571 mentions)

Top Pros or Advantages of Notion

1. Ease of Use
Users appreciate the ease of use of Notion, enabling effortless organization and customization for all their needs.
See 3402 mentions

See Related User Reviews

Asher F.
AF

Asher F.

Small-Business (50 or fewer emp.)

5.0/5

"Seamless Integrations and Updates, But Wishing for More Custom Styling in Notion"

What do you like about Notion?

In addition to the extensive range of integrations with the tools I already rely on, I find the ease of using these integrations and building dashboar

Shivam S.
SS

Shivam S.

Mid-Market (51-1000 emp.)

5.0/5

"Excellent space where you can think, write, and plan"

What do you like about Notion?

Notion offers a unified space for organizing everything that matters. It provides a clean, open platform for thinking, writing, and planning. Customiz

2. Features
Users love Notion for its powerful interlinking of pages and intuitive custom blocks, enhancing organizational efficiency.
See 1945 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"I'm a fan of notion, but want to share some gripes"

What do you like about Notion?

The custom blocks are extremely helpful. I love that I can add an inline database to pages and keep track of items with various types of fields.

Steve K.
SK

Steve K.

Small-Business (50 or fewer emp.)

3.5/5

"A Powerful tool with room for improvement"

What do you like about Notion?

Notion is incredibly powerful once you get the hang of it. I really like the fact that you can work with (mostly free) templates. I'm using Notion to

3. AI Features
Users appreciate the AI features in Notion, enhancing productivity by assisting with mundane tasks and content creation.
See 1898 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Really like how it speeds up my work"

What do you like about Notion?

I like the AI function for helping me write better content

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"An incredible resource for any individual."

What do you like about Notion?

The level of detail within the app, how easy it is to change and AI

4. Organization
Users value the organizational capabilities of Notion, enhancing productivity and making daily management enjoyable and efficient.
See 1581 mentions

See Related User Reviews

Asher F.
AF

Asher F.

Small-Business (50 or fewer emp.)

5.0/5

"Seamless Integrations and Updates, But Wishing for More Custom Styling in Notion"

What do you like about Notion?

In addition to the extensive range of integrations with the tools I already rely on, I find the ease of using these integrations and building dashboar

Shivam S.
SS

Shivam S.

Mid-Market (51-1000 emp.)

5.0/5

"Excellent space where you can think, write, and plan"

What do you like about Notion?

Notion offers a unified space for organizing everything that matters. It provides a clean, open platform for thinking, writing, and planning. Customiz

5. Useful
Users commend the flexibility and integration capabilities of Notion, enhancing personal and professional organization effectively.
See 1426 mentions

See Related User Reviews

Asher F.
AF

Asher F.

Small-Business (50 or fewer emp.)

5.0/5

"Seamless Integrations and Updates, But Wishing for More Custom Styling in Notion"

What do you like about Notion?

In addition to the extensive range of integrations with the tools I already rely on, I find the ease of using these integrations and building dashboar

Harry L.
HL

Harry L.

Small-Business (50 or fewer emp.)

5.0/5

"Great for project managment"

What do you like about Notion?

I love how you can share access easily to specific areas and build within that. I use it for clients to give them oversight on what I'm working on.

6. AI Technology
Users value the contextual understanding of Notion AI, enhancing efficiency in content creation and writing processes.
See 1316 mentions

See Related User Reviews

Sateona A.
SA

Sateona A.

Small-Business (50 or fewer emp.)

5.0/5

"Notion AI is my new best friend"

What do you like about Notion?

I like the aesthetic and ease of use very much. Using Notion as a tech newbie was very easy and now I feel like I am an expert. The most useful featur

JM

Joan M.

Small-Business (50 or fewer emp.)

5.0/5

"Productivity Heaven"

What do you like about Notion?

Notion is where I can bring everything in my life together. My favorite new features are the AI and the buttons feature. Both have helped me create

Top Cons or Disadvantages of Notion

1. Learning Curve
Users find the learning curve challenging, but with templates and tutorials, it becomes manageable over time.
See 1375 mentions

See Related User Reviews

NM

Ndumiso M.

Small-Business (50 or fewer emp.)

5.0/5

"Notion is flexible easy to understand and has a lot of room to grow in"

What do you dislike about Notion?

It can get complex and there are some easy things you should be able to do that are way too complicated since they don’t have bespoke solution for. Si

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Notion AI"

What do you dislike about Notion?

There is a small learning curve on how to use Notion, but the templates really help guide the process. I would like there to be more templates availab

2. Missing Features
Users find missing features in Notion, making tasks like alphabetizing subfolders and content transfer challenging.
See 781 mentions

See Related User Reviews

NM

Ndumiso M.

Small-Business (50 or fewer emp.)

5.0/5

"Notion is flexible easy to understand and has a lot of room to grow in"

What do you dislike about Notion?

It can get complex and there are some easy things you should be able to do that are way too complicated since they don’t have bespoke solution for. Si

Morgan P.
MP

Morgan P.

Mid-Market (51-1000 emp.)

5.0/5

"I have recommended notion to many people"

What do you dislike about Notion?

I wish you could alphabetize the subfolders within notion for easier access. That is honestly the only negative i could say about notion. If You added

3. Limited Features
Users find that Notion has limited features, noting issues with templates, spellcheck, and AI functionality.
See 657 mentions

See Related User Reviews

Rita A.
RA

Rita A.

Small-Business (50 or fewer emp.)

4.5/5

"Notion Review"

What do you dislike about Notion?

The spellcheck isnt built in automatically. There is some kinda clunky aspects of teh dropdown design, including the fact that you cant just turn a se

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Notion AI"

What do you dislike about Notion?

There is a small learning curve on how to use Notion, but the templates really help guide the process. I would like there to be more templates availab

4. App Functionality
Users find that app functionality can be confusing, with AI features often failing to meet expectations.
See 645 mentions

See Related User Reviews

NM

Ndumiso M.

Small-Business (50 or fewer emp.)

5.0/5

"Notion is flexible easy to understand and has a lot of room to grow in"

What do you dislike about Notion?

It can get complex and there are some easy things you should be able to do that are way too complicated since they don’t have bespoke solution for. Si

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

1.0/5

"It could be better"

What do you dislike about Notion?

It's not very good. When it comes to pure writing, I've tried the Notion AI (which I pay for) and found that I can't really use its results. Instead,

5. Limited Customization
Users find the limited customization options in Notion frustrating, often leading to confusion and overwhelm despite its capabilities.
See 594 mentions

See Related User Reviews

Verified User
C

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Overwhelmingly useful tool"

What do you dislike about Notion?

While the customization feature is great, it is also overwhelming and has a high learning curve. It would be great to have more built in features. The

Kullah A.
KA

Kullah A.

Small-Business (50 or fewer emp.)

4.5/5

"I had a notion and Notion scratched the itch"

What do you dislike about Notion?

Notion's weakness? If there is one it might be that it can do so much. Secondly, sometimes it feels as though one can get lost in the formatting.

6. Limited AI Functionality
Users express frustration with limited AI functionality, desiring improvements for better integration and user experience.
See 571 mentions

See Related User Reviews

YX

Yunyu X.

Enterprise (> 1000 emp.)

5.0/5

"Personal productivity"

What do you dislike about Notion?

I think the Table function can be more powerful . Notion AI also gave me errors

Ana M.
AM

Ana M.

Small-Business (50 or fewer emp.)

5.0/5

"Really good experience"

What do you dislike about Notion?

Lack of automations and more easy interoperability of tables

Notion Reviews (8,768)

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Notion Reviews (8,768)

View 7 Video Reviews
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G2 reviews are authentic and verified.
Christine K.
CK
Independent Author
Small-Business (50 or fewer emp.)
"All-in-One Organization with Powerful Relational Databases"
What do you like best about Notion?

I like that I can get rid of all my other scattered notes and start to have everything in one place. What makes that work best for me is to be able to create relational databases. I used to work with FileMaker Pro at my job years ago and didn't think I would be able to make something like work for my personal business, but Notion has been a lovely surprise. Review collected by and hosted on G2.com.

What do you dislike about Notion?

The only thing I don't like about Notion, now that I have upgraded to using Notion AI, is that messing around with it has become too fun. It can be a time suck making my Notion so complete and then making it pretty on top. Review collected by and hosted on G2.com.

HL
Customer Success Manager
Mid-Market (51-1000 emp.)
"Centralized, Flexible, and Essential for Managing Complex Projects"
What do you like best about Notion?

What I appreciate most about Notion is its user-friendly interface and the flexibility it offers for organizing information in ways that suit both me and my team. I rely on it several times a day for project management, taking notes, and keeping track of tasks. The collaboration features make it straightforward to share updates and work together in real time. I also value how seamlessly it integrates with other essential tools, which helps keep our workflow centralized. Whenever we have questions, their support team is very responsive, and getting started with building out workspaces was a smooth process. In summary, Notion brings together ease of use, customization, and effective teamwork all in one platform. Review collected by and hosted on G2.com.

What do you dislike about Notion?

One thing I find less ideal about Notion is that it can feel a bit overwhelming at first, especially with all the customization options and templates. It sometimes takes time to set up databases or complex workflows exactly how you want them. Additionally, offline access is limited, so working without an internet connection can be tricky. Review collected by and hosted on G2.com.

Keshav C.
KC
Student
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Unmatched Flexibility and Smart Automation with Notion"
What do you like best about Notion?

The best aspect of Notion is its flexibility. You have blocks for every type of content you might need, which lets you create any workflow you can imagine. The block-based structure makes it simple to customize pages, databases, and more. Additionally, the integration of Notion AI makes everything even easier. Whenever you feel stuck, need ideas, or want tasks completed automatically, Notion AI can handle it for you. Why do hard work when you can work smart?

Pre-built Notion templates make it easy to get started, even at the very early stages, by providing ready-made structures you can adapt immediately. Review collected by and hosted on G2.com.

What do you dislike about Notion?

The app starts to feel slow and somewhat laggy once the number of database rows goes beyond around 90. While offline access is available, it often doesn't function properly for me. As for the UI/UX, it can be confusing for new users; it took me nearly a week to figure out how to use Notion effectively. The mobile experience is quite limited and, in my opinion, is almost useless. Additionally, the platform requires constant manual organization, otherwise things can become disorganized very quickly. Review collected by and hosted on G2.com.

Diogo L.
DL
Head of DevOps
Mid-Market (51-1000 emp.)
"Effortless Content Creation, Stellar Automation"
What do you like best about Notion?

I love using Notion as a comprehensive documentation hub and for project planning, where it helps me maintain an organized record of decisions. Notion's powerful automations and integrations between different files, tables, and databases significantly enhance my workflow efficiency, making complex task management straightforward. The platform's developer-friendly nature genuinely makes it more engaging for me to use. Notion AI is particularly beneficial, enabling me to write much faster by providing high-level context. Additionally, I find the database feature extremely helpful for organizing data structures and establishing integrations between different areas or topics. The initial setup was remarkably easy, and people get familiarized with the platform super fast, which made the transition seamless. Overall, I appreciate how intuitive and natural it feels to start producing content in Notion. Review collected by and hosted on G2.com.

What do you dislike about Notion?

I find the page permissions breakdown a bit messy, which makes managing access controls more complicated than it should be. Additionally, the Verifiers option could be improved by allowing more dynamic assignment of reviewers, such as making it dependent on a database field. Review collected by and hosted on G2.com.

Alison S.
AS
Clinical Onboarding Specialist
Information Technology and Services
Mid-Market (51-1000 emp.)
"Versatile and Intuitive, Yet Overwhelming for New Users"
What do you like best about Notion?

I use Notion for a variety of purposes, including taking meeting notes, creating SOTs for my team, knowledge sharing, creating onboarding guides, and personal research. I like how organized Notion helps me stay, allowing me to have all my needs in one spot. It is quite intuitive, which means I can navigate its features and perform different tasks easily, like adding data tables. I appreciate that Notion supports multiple contributors, enabling collaborative work while also providing the flexibility to keep documents private if needed. I enjoy the feature that allows me to favorite certain pages I visit frequently, ensuring quick access. Overall, the initial setup of Notion was fairly easy, and despite a learning curve, it is intuitive and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Notion?

I feel like there are so many things you can do in Notion that it is a bit overwhelming when trying to figure out how to do something or for new users. I also feel the mobile platform is a bit limited. Review collected by and hosted on G2.com.

Syed H.
SH
Account Manager
Small-Business (50 or fewer emp.)
"Ultimate Space to do anything"
What do you like best about Notion?

As someone who practically lives in Notion, the recent stuff has been less about minor tweaks and more about genuine game-changers. I feel like they finally hit the accelerator on making it a true all-in-one workspace, especially with how they're handling AI.

Here are the new things that I'm personally loving:

The Agent: It's Not Just AI Chat, It's an AI Teammate

The biggest shift is the move from "Notion AI" being a fancy text generator to what they call a Notion Agent. Seriously, it's like hiring a power-user intern for your workspace.

Deep Context is Key: It doesn't just read the page you're on. Now, I can ask it, "Summarize the last two meetings I had with the design team and pull out all the action items assigned to me," and it'll search my calendar, meeting notes database, and even Slack messages (if connected) to give me a concise answer with citations. No more copy-pasting info just to prompt an AI.

Database Automation: My project tracker is finally a dream. I can tell the Agent to look at my raw customer feedback notes, automatically tag them with properties like 'Feature Request,' 'Bug Report,' and 'Priority: Medium,' and summarize the sentiment—all without me touching a single cell.

Notion Calendar is a Real Calendar Now

I used to keep my calendar separate because the integration was clunky. Not anymore.

The Meetings Tab: This new tab in the sidebar is genius. It syncs with my calendar and auto-creates a structured note for every meeting. No more scrambling to make a new page five minutes before a call. I just type /meet on any page, hit start, and the notes are perfectly filed away.

Calendar Searchable by Agent: I mentioned this above, but it's worth its own bullet point. I can ask the Agent, "When did I last meet with Sarah and what did we discuss about the budget?" The fact that it can search my calendar and past meeting notes together is a huge time-saver.

New Database Views

The database is the heart of Notion, and they keep making it more versatile.

Map View and Place Property: I'm a travel fanatic, and this is a gift. I can now add a Place property to my itinerary database, and it instantly shows all the locations on an actual map view. This is amazing for trip planning, or for a business tracking office locations or client sites.

Conditional Coloring with Formulas: This is a power-user feature, but I love it. I can now use formulas to set the background color of a row. For instance, my tasks turn bright red if the due date is today and the status isn't 'In Progress,' making those urgent items impossible to miss.

Basically, Notion used to be an incredible toolkit, but you had to build everything yourself. Now, the new AI and integration features feel like they are building things for you, which shifts the focus back to doing the work, not just setting up the workspace. Review collected by and hosted on G2.com.

What do you dislike about Notion?

Where Notion Needs a Serious Upgrade

Honestly, for how much I use and love Notion, the complaints boil down to three things. They've fixed a lot of the initial "steep learning curve" stuff with good templates and the AI Agent, but now the issues are more about core performance and missing power features.

1. Performance & The Mobile App (The Lag is Real)

This is the number one complaint. When your workspace gets big—hundreds of pages and complex databases—it starts to feel sluggish.

The Wait: Page load times, especially for complex dashboards with lots of linked databases, can still be painfully slow. It feels like the entire web-app structure is struggling to keep up with the complexity it allows.

Mobile is a Chore: The mobile app, despite improvements, still feels like a slow web-wrapper. Trying to quickly check a to-do list or jot a note on the go often involves a noticeable load time, which defeats the purpose of an "on-the-spot" capture tool.

2. Automation & Database Logic Gaps

They've come so far with the new Formulas and Automations, but there are still glaring holes that make workarounds necessary for power users.

Conditional Relations: I still can't build a simple automation like: "When I complete a task, automatically link it to the 'Weekly Review' page that has the most recent date." The automation logic isn't smart enough to handle conditional linking or complex filtering like Formulas can.

True Recurring Tasks: It's 2025 and setting up a simple recurring task (e.g., "Pay Rent on the 1st of every month") still requires a custom database template, an automation, and a lot of steps. It should be a native checkbox option.

3. Export & Data Ownership

Notion is a great digital brain, but what if you need the data outside of it?

PDF/Print Formatting: Exporting a page to a PDF for printing or sharing often breaks the layout. Complex columns, tables, and images get scrambled. There's no good way to add page breaks or control the formatting.

Proprietary Data: If you ever wanted to leave Notion (god forbid), getting your data out is clunky. You get a mass of HTML, CSV, and markdown files that require a lot of manual cleanup to import into a competitor. It's not a truly open standard like pure markdown would be, which always leaves me with a slight data-lock-in anxiety.

The short version: Notion is amazing at giving you a powerful, flexible canvas. Now, they need to focus on making that canvas load instantly and adding the finishing touches to its automations so you can stop being a workspace architect and just be a productive user. Review collected by and hosted on G2.com.

Navneet Singh N.
NN
Programmer Analyst Trainee
Mid-Market (51-1000 emp.)
"Best app for organising notes"
What do you like best about Notion?

The UI is more smooth now and alot of new features are also introduced. Also with the addition of the Notion AI using notion has become much more simple and helpful. The AI can translate complete pages, analyze your notes, give insights on your data, help to create data and much more. I cannot suggest a much better notes keeping and sharing tool than notion. Recently I have planned a trip so I have noted everything down and using the AI also improved that alot and then shared the link to my friends so that they can also see the itinerary and they were impressed with the clean design and how easy it is to share there type of notes. Review collected by and hosted on G2.com.

What do you dislike about Notion?

I am still not sure on that. Like the needs that I have it fulfills those there is noting extra I need from that. So I dont have anything that notion can improve. Review collected by and hosted on G2.com.

VJ
Owner
Small-Business (50 or fewer emp.)
"A Great All-in-One Workspace for Business and Personal Projects"
What do you like best about Notion?

Notion is everything. It’s data, it’s documents, it’s images, it’s writing. It’s flexible enough to be the central source of truth for my business, and my personal projects. I currently use it to manage my marketing content such as articles, blogs, and video scripts. It integrates with so many plugins and tools that the data can be leveraged on my website, with forms, and in my CRM and project management. Review collected by and hosted on G2.com.

What do you dislike about Notion?

I used to enjoy writing in Notion, but the flexibility is a curse here—it can do so many things that it’s not the best place for focused writing anymore. And the somewhat intrusive AI features keep accidentally getting activated…it’s disruptive, in a bad way. Review collected by and hosted on G2.com.

Ken J.
KJ
Broker associate
Small-Business (50 or fewer emp.)
"Exceptional Project Management and User Experience"
What do you like best about Notion?

Very hard to narrow it down, but I would say The Project Manager. Mine is named Woody, after the most infamous project manager i know. Woody makes EXCELLENT suggestions. I mean so good, that I say, wow, I wish I had thought of that. He really improves the projects I am working on.

2nd would be that Notion is just so easy to use. The UX is exceptional. Review collected by and hosted on G2.com.

What do you dislike about Notion?

I don't have a single complaint with Notion. Its ROI has been almost immeasurable for me. Review collected by and hosted on G2.com.

Sanskar A.
SA
Accounting
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Versatile Hub for Projects and Personal Management"
What do you like best about Notion?

I love how Notion allows me to manage my notes, daily tasks, projects, and personal documentation all in one place. It serves as my hub for planning, writing, storing resources, and collaborating on short-term projects, making it an indispensable knowledge base. The high level of customization available for pages and database views, coupled with a clean, distraction-free interface, enhances my experience significantly. The use of templates is a huge time saver, especially for managing projects, planning content, and tracking habits. Linking pages and databases is intuitive and ensures information is easily accessible. Notion’s ability to replace multiple apps like documents, spreadsheets, task managers, and note-taking applications into a single workspace helps me stay organized and reduces the clutter, allowing me to maintain everything cohesively without the hassle of switching between different apps. Review collected by and hosted on G2.com.

What do you dislike about Notion?

I find Notion can be overwhelming at first due to its many features. The application can become slow, especially when handling heavy pages on large databases. I also see room for improvement in the offline mode as not everything syncs properly, which affects usability. Formatting on the mobile version is more challenging compared to the desktop version, and the reminders and basic functionality feel quite limited compared to dedicated tools for those tasks. Review collected by and hosted on G2.com.

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