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Guru

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2,319 reviews
  • 1 profiles
  • 7 categories
Average star rating
4.7
#1 in 2 categories
Grid® leader
Serving customers since
2013
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Star Rating

1962
315
33
5
4

Guru Reviews

Review Filters
Profile Name
Star Rating
1962
315
33
5
4
Dairon P.
DP
Dairon P.
Quality & Knowledge Specialist | Customer Service Expert | Legal Advisor | Trainer and Process Developer
06/15/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Automated Verification Keeps Our Knowledge Repository Trustworthy

|Guru
What I like best is the automated verification workflows. Instead of the content becoming obsolete, the platform enforces ownership by prompting subject matter experts to re-verify knowledge on a set schedule. This maintains a highly trustworthy repository for our support specialists directly inside our communications tools.
N S.
NS
N S.
Java Full-Stack Developer | Spring Boot | React | NMAMIT Graduate | CSE’25
06/13/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Organizes and Shares Knowledge Efficiently for Better Team Collaboration

|Guru
What I like best about Guru is its ability to organize and share knowledge efficiently. It makes information easy to find, improves team collaboration, and helps reduce time spent searching for important resources.
Anna M.
AM
Anna M.
Director of HR at FoodCorps
06/04/2026
Validated Reviewer
Review source: Thank You page

Essential Intranet Replacement with Smart Features

|Guru
I love the search function in Guru, as it is comprehensive and easy for new employees to use with simple inquiries like 'benefits' or 'policies'. I also appreciate the AI response bot on Slack, which learns quickly from positive or negative feedback. Additionally, setting up Guru was fairly easy.

About

Contact

HQ Location:
Philadelphia, PA

Social

@Guru_HQ

What is Guru?

Guru is a collaborative knowledge management solution where answers find you--everywhere, every time. By empowering these teams in-context with the knowledge they need to respond to customer questions, they can stop spending time hunting down information and instead focus on what matters most — their customers.

Details

Year Founded
2013
Website
www.getguru.com