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Guru

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2,345 reviews
  • 1 profiles
  • 7 categories
Average star rating
4.7
#1 in 10 categories
Grid® leader
Serving customers since
2013
Profile Filters

All Products & Services

Profile Name

Star Rating

1977
328
32
4
4

Guru Reviews

Review Filters
Profile Name
Star Rating
1977
328
32
4
4
Mikheil G.
MG
Mikheil G.
01/12/2026
Validated Reviewer
Review source: Organic
Verified User in Computer Software
AC
Verified User in Computer Software
01/12/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

User-Friendly and Customizable, But Needs Some Tweaks

I like a lot about Guru, especially the general look / vibe and the overall user experience. I find it relatively user-friendly, which makes it easier for our team to navigate. The ability to customize things, like the homepage or tagging items in searches, really stands out to me. It just looks nice for teams and helps ensure everyone knows exactly where to go to access the information they need.
HS
Hermielyn S.
01/12/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Comprehensive Knowledge Base, Occasional Lag

I like that with Guru, every answer is backed up or justified with an article or help center, which helps ensure I'm on the right path in my job. I use it for work knowledge base to tackle complicated issues needing specific answers supported by articles.

About

Contact

HQ Location:
Philadelphia, PA

Social

@Guru_HQ

What is Guru?

Guru is a collaborative knowledge management solution where answers find you--everywhere, every time. By empowering these teams in-context with the knowledge they need to respond to customer questions, they can stop spending time hunting down information and instead focus on what matters most — their customers.

Details

Year Founded
2013