---
title: Scribe Reviews
meta_title: 'Scribe Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 961 reviews by the users' company size, role or industry
  to find out how Scribe works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 961
  scale: '5'
date_modified: '2026-09-23'
parent_category:
  name: Collaboration & Productivity
  url: https://www.g2.com/categories/collaboration-productivity
---


# Scribe Reviews
**Vendor:** Scribe  
**Category:** [Screen and Video Capture Software](https://www.g2.com/categories/screen-and-video-capture)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 961  
**AI Verified:** At least 10 G2 reviewers have confirmed using this product&#39;s AI features and functionality.
## About Scribe
Every organization runs on workflows. But in the past, the only way to understand how work got done was to interview people or manually document each process. Doing that at scale was impossible, leaving institutional knowledge trapped in people&#39;s heads. Scribe&#39;s Workflow AI platform makes that possible. As people do their jobs, Scribe automatically captures every workflow and builds a living record of how your organization actually works. Scribe Optimize analyzes these workflows and helps leaders identify inefficiencies, the right AI investments, and a faster path to transformation. Scribe Capture instantly documents any workflow as a step-by-step guide, so your teams and AI agents always do it right. Loved by 90,000 enterprise customers, including Okta, Datadog, and New York Life, Scribe is trusted by 94% of the Fortune 500: ✅ 35 hours saved per person per month ✅ 98% of customers report fewer errors ✅ 71% better agent performance SOC 2 Type II, HIPAA, FERPA, and GDPR compliant. Learn more at scribe.com



## Scribe Pros & Cons
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.

**What users like:**

- Users highlight the **user-friendly design** of Scribe, facilitating seamless creation of instructional guides with minimal effort. (358 reviews)
- Users love Scribe for its **time-saving capabilities** , allowing quick creation of visual guides that enhance productivity. (179 reviews)
- Users love the **easy editing** features of Scribe, enabling quick modifications and flexible instructional content creation. (175 reviews)
- Users appreciate the **time-saving capabilities** of Scribe, streamlining their processes and enhancing overall efficiency. (158 reviews)
- Users value the **easy creation process** of Scribe, enhancing their ability to develop effective training materials effortlessly. (156 reviews)
- Users value the **easy sharing** capabilities of Scribe, enhancing productivity with intuitive, detailed tutorials for team collaboration. (141 reviews)
- Users love Scribe&#39;s **easy-to-use process capturing** , facilitating efficient how-to tutorials with editable screenshots and instructions. (126 reviews)
- Setup Ease (123 reviews)
- Guides (109 reviews)
- Efficiency Improvement (100 reviews)

**What users dislike:**

- Users find **editing difficult** at times, especially when needing to correct screen captures and steps. (75 reviews)
- Users find the **limited screenshot capabilities** of Scribe frustrating, requiring additional edits and missing key functionalities. (43 reviews)
- Users find the **limited features** of Scribe hinder customization and flexibility, especially at the non-enterprise levels. (38 reviews)
- Users find Scribe&#39;s **difficulty** in intuitiveness challenging, wishing for better user intelligence and recording features for clarity. (27 reviews)
- Users express a desire for **limited customization** options, feeling constrained by preset features and lack of flexibility. (27 reviews)
- Confusion (26 reviews)
- Users experience **slow performance** with Scribe, including laggy loading times and occasional crashes in Chrome. (26 reviews)
- Users find **confusing procedures** in Scribe due to the need for switching between app and web versions. (25 reviews)
- Deletion Difficulty (23 reviews)
- Learning Difficulty (23 reviews)

## Scribe Reviews
  ### 1. Time-Saver, Money-Saver, Life-Saver

**Rating:** 5.0/5.0 stars

**Reviewed by:** Micah F. | Financial Planning Assistant, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** July 28, 2025

**What do you like best about Scribe?**

Scribe is probably one of the most intuitive programs I have ever had the fortune of using. It takes moments to get set up and is easy to learn. The fact that it can automatically blur sensitive information in real time as each scribe guide is being created saves so much time and hassle. The ability to have other team members also create and edit within scribe, and the ability to share scribe guides both within the organization and with outside members are also both great features that allow for more seamless collaboration and simpler virtual assistance.

**What do you dislike about Scribe?**

I was a bit disappointed that only 10 scribe guides could be created using the basic plan, and that the blur feature is only available on scribe pro, but by the time I had approached the 10 guide limit, it was already clear that this was a program that would be well worth the price of the pro version and the features contained within.

**What problems is Scribe solving and how is that benefiting you?**

We are in the middle of changing processes and programs within our organization which is something that always comes with growing pains. Scribe, however, is making teaching/learning the new processes exponentially easier and will, hopefully, allow team members to more confidently be able to figure out what their next step is, without necessarily pulling other team members away from their work. This is going to be such a massive time-saver and should ensure everyone is on the same page as far as these processes go.

  ### 2. Easy Screenshot Replacement with Smooth Redaction and Annotations

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** April 24, 2026

**What do you like best about Scribe?**

Ease of replacing screenshots and redaction as well as annotations.

**What do you dislike about Scribe?**

I can't choose how to format the descriptions automatically, I'd like to use bold words instead of quotation marks.

**What problems is Scribe solving and how is that benefiting you?**

It has allowed me to create more documentation faster for end users. I don't have to type out the same instructions time and time again.

  ### 3. Efficient Meeting Note-Taker with Room for Improvement

**Rating:** 3.5/5.0 stars

**Reviewed by:** Usman S. | IT Support Specialist, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** January 30, 2026

**What do you like best about Scribe?**

I like that Scribe can recognize which person is talking during our meetings, making note-taking more organized and efficient. I also find its accuracy to be very high, which is important when capturing the details of our discussions. Setting it up was fairly straightforward, which made the initial transition smooth.

**What do you dislike about Scribe?**

I don't like that it auto joins every meeting. It joins meetings that I may not want it to join. I would like it to ask before joining a meeting.

**What problems is Scribe solving and how is that benefiting you?**

I use Scribe for taking notes in our meetings, which helps with capturing discussions effectively.

  ### 4. Super effective at doing one thing!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Cecilia  R. | Website Manager, Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** October 16, 2025

**What do you like best about Scribe?**

Makes it incredibly easy to create step-by-step guides, making the process of creating documentation much faster and smoother than it otherwise tends to me.

I like that Scribe has a very specific use case and that the team has evidently spent a lot of time refining and optimising it to make it better and better at doing that specific thing. So you have access to a bunch of well-thought out, handy tools to, for example, edit screenshots, add tips or warnings, create pages to collect different guides etc.

**What do you dislike about Scribe?**

The browser extension sometimes can slow your computer down and even make Chrome crash entirely. But this may also be connected to the number of browser tabs that I tend to have open at any given time.

**What problems is Scribe solving and how is that benefiting you?**

Solving the need to document processes to ensure business continuity, without being super time consuming and taking attention away from other initiatives.

  ### 5. Great for Capturing and Sharing, but Setup Could Be Easier

**Rating:** 3.5/5.0 stars

**Reviewed by:** Alexandre B. | Senior Finance Analyst, Gambling & Casinos, Enterprise (> 1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** January 26, 2026

**What do you like best about Scribe?**

The process to capture and point the mouse at the pictures.
The sharing process with teammates.
The embedded sharing option.

**What do you dislike about Scribe?**

It is not easy to start.
It needs to have an app installed on the computer.

**What problems is Scribe solving and how is that benefiting you?**

The reporting update process must be fully documented and developed into a comprehensive Standard Operating Procedure (SOP) that includes all relevant details.

  ### 6. User-Friendly and Detailed Training Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rachel P.

**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** October 17, 2025

**What do you like best about Scribe?**

{"I appreciate how user-friendly the installation process was for both the web and desktop versions.","I love that Scribe creates training material with very detailed instructions and visual cues, which is perfect for onboarding new employees.","I find the product useful for creating references and guides, helping to explain why certain policies and procedures are in place.","I appreciate the editing feature because it allows me to protect patient confidentiality while providing enough detail for staff to understand their tasks better.","I enjoy the overall usefulness and the detail the program provides, which helps me effectively communicate with employees.","I highly value the user-friendliness and detail-oriented approach of the program."}

**What do you dislike about Scribe?**

I would not want anything changed about Scribe at this time.

**What problems is Scribe solving and how is that benefiting you?**

I use Scribe to create detailed training materials with visual cues for onboarding, and to generate guides that clarify policies, enhancing my training process and supporting smooth employee onboarding.

  ### 7. Great for Creating Task Guides, Though It Sometimes Adds Extra Steps

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** July 01, 2026

**What do you like best about Scribe?**

Easily creating guides for tedious tasks.

**What do you dislike about Scribe?**

sometimes it adds steps that aren’t required.

**What problems is Scribe solving and how is that benefiting you?**

creating guides for easy tasks

  ### 8. Makes work so much easier

**Rating:** 5.0/5.0 stars

**Reviewed by:** Angela H. | District Testing Manager, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 13, 2025

**What do you like best about Scribe?**

I spend a lot of my time training employees on how to do the things at their location that I am doing at mine. It's so helpful to be able to complete my own work, while simultaneously creating a guide for others to follow. I use it weekly at minimum.

**What do you dislike about Scribe?**

I wish that I could manage the way that it saves to PDF more efficiently. The breaks are not always automatically made where I would put them and a lot of space is wasted. I also wish I could turn them into a slideshow more easily.

**What problems is Scribe solving and how is that benefiting you?**

Training others to do what I'm doing at their location takes a lot of time. Scribe allows me to, with just a few clicks, show others in detailed steps what I'm doing. And I don't have to stop my work to show them.

  ### 9. Great tool for product training videos

**Rating:** 5.0/5.0 stars

**Reviewed by:** Paul A. | Product Specialist, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 17, 2025

**What do you like best about Scribe?**

I love that the product can so easy create screenshots and show the actions that I took when doing the recording. It's easy to use, the Browser plugin is great for just going videos of the applications I want to create scribes for. It was easy to setup. I also got the desktop app and that makes is easy to create scribes for non web apps which I occasionally like to include. I've used it to create help guides for many parts of the software I need to provide training on. I will continue to create more.

**What do you dislike about Scribe?**

I find I need to delete a number of screenshots as they are kind of duplicates. Otherwise, there's not many down sides.

**What problems is Scribe solving and how is that benefiting you?**

It's replacing training sessions, as I can records and show step by step how to use our product.

  ### 10. Effortless SOP Creation and Editing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vivian A. | Customer Experience Manager

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** November 11, 2025

**What do you like best about Scribe?**

I find Scribe to be incredibly time-saving, especially when it comes to documenting business Standard Operating Procedures (SOPs). The convenience of not having to manually write and take screenshots of every step is a major advantage. I love how easy it is to use and access, making my workflow smooth and efficient. Additionally, the ability to edit completed documents and redact information that I don't want to share enhances its functionality for my specific needs. The initial setup of Scribe was extremely easy, adding to the overall positive experience. Its user-friendly design and the convenience it provides make it a tool I'm likely to recommend to others.

**What do you dislike about Scribe?**

N/A

**What problems is Scribe solving and how is that benefiting you?**

I find Scribe saves me a tremendous amount of time by automating SOP documentation, eliminating the need to manually write steps and take screenshots.

  ### 11. Effortless SOP Creation and Sharing with Scribe

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeremy C. | Operations Manager, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** November 05, 2025

**What do you like best about Scribe?**

I appreciate how Scribe tracks your clicks across the desktop, automatically capturing screenshots and recording each step. After finishing the SOP, I find it straightforward to edit both the images and the steps. Also sharing the SOP is easy and I like the notifications when someone has viewed the scribe.

**What do you dislike about Scribe?**

I want to add my team so we can work together on projects, but at the moment, the per-seat cost is a bit too high for us.

**What problems is Scribe solving and how is that benefiting you?**

Scribe helps me by not having to repeat the same steps over and over again when I train new producers.

  ### 12. Effortless SOP Creation, Perfect Performance

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jason R. | Administrative Office Manager, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** April 21, 2026

**What do you like best about Scribe?**

I really like Scribe's easiness in creating well thought out steps to achieve my desired outcomes. The initial setup was extremely easy, and everything works perfectly for me so far.

**What do you dislike about Scribe?**

Price

**What problems is Scribe solving and how is that benefiting you?**

I use Scribe to simplify writing SOPs, solving difficulties with its ease in creating well-thought-out steps to achieve my desired outcome.

  ### 13. Quick Process Document Generation That Saves Time

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** June 24, 2026

**What do you like best about Scribe?**

Quick generation for process documents a

**What do you dislike about Scribe?**

Moving multiple files to new team or folder

**What problems is Scribe solving and how is that benefiting you?**

time saving in training new hires

  ### 14. Scribe - An amazing tool to educate and train my team and free up my time from hands-on training

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adam C. | CEO, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 03, 2025

**What do you like best about Scribe?**

It's very easy and intuitive to use, it comes available as a desktop app or a chrome extension (And likely other options but these are what I use), it can capture clicks or perform whole screen recordings. It has been a huge help to me and my organization AND they're constantly updating it! It's twice as good now as last year and twice as good as a year before that!

**What do you dislike about Scribe?**

I have yet to encounter any issue with the current version of scribe.

**What problems is Scribe solving and how is that benefiting you?**

Quickly education, training and coaching my team, particularly with small tasks that I would have to retrain or reexplain frequently. It has given me a ton of time and it's made my team work and complete tasks consistently over time and across multiple locations.

  ### 15. Great app for creating great guides with detailed photos

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** June 24, 2025

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Scribe?**

They added a feature which you can see the preview of the screenshot in the MacOS app after each step - it is super helpfull

**What do you dislike about Scribe?**

Auto update feature so i won't need to search update of the product every time manually

**What problems is Scribe solving and how is that benefiting you?**

The main problem it solves for me is that it does all the guide for the process by itself (!) including writing where to click, color marks and i can edit all by ease.

  ### 16. Effortless Process Tracking, No More Manual Hassle

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** November 21, 2025

**What do you like best about Scribe?**

No more creating and updating processes in Word Docs! Now, it's much easier to track and organize steps without the manual hassle.

**What do you dislike about Scribe?**

When using Scribe for the first time, it's important to remember to pause the document. Otherwise, you might accidentally include incorrect steps and have to spend time cleaning them up.

**What problems is Scribe solving and how is that benefiting you?**

You no longer have to create and update processes in Word documents. With this tool, tracking and organizing steps has become much easier and requires far less manual work. Adding it to your browser is simple, and sharing it with your team is just as easy, allowing you to get started quickly. It also runs efficiently without using up a lot of your system resources. I find it especially useful for cross-training purposes.

  ### 17. Procedure creating is time saving!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jo M. | Supporter Care, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** July 17, 2025

**What do you like best about Scribe?**

Scribe gives me the confidence that I won't miss a step in my procedure creating. It tracks everything I click, which gives me the option to edit the images and combine however many clicks in one area. This has revolutionized how I plan my day to update procedures, doing this every day would not be a problem. I needed the support of the Customer Service at the very beginning and they were very helpful and quick to respond to my questions. I used the Desktop version today for the first time, and it was so simple and quick to use. Adding Scribe to the URL was so easy, and even adding the desktop version was simple to do.

**What do you dislike about Scribe?**

I used the free version of Scribe to try it out, and in doing so I upgraded to Pro in the hope I can use the Pro functionality on the Scribes I created in the free basic version, but I can't, so I will have to redo them.

**What problems is Scribe solving and how is that benefiting you?**

Time is very valuable, and using Scribe Pro is saving all of the screenshotting, editing and typing onto Word. It flows, follows and creates exactly what you need.

  ### 18. Easy Job Aid Creation with Scribe's Screenshot Features

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jonathan G. | Quality Engineer Intern

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** December 11, 2025

**What do you like best about Scribe?**

I like the ease of using Scribe. It helps me with creating job aids for the software we use thanks to its screenshot easiness and auto capturing. I appreciate how you can pause the screenshotting, which is particularly useful when I need to switch tasks on my computer without losing the flow. The setup was really easy, which added to the smooth experience.

**What do you dislike about Scribe?**

The actual documentation can sometimes not be the best if you have two Scribe open at the same time. The UI could be more open and less things to select would be better.

**What problems is Scribe solving and how is that benefiting you?**

Scribe makes creating job aids easy with its screenshot capability and auto capturing, allowing me to maintain workflow efficiency.

  ### 19. Huge Time Saver, Highly Effective

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matt W. | HR Business Partner, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 11, 2025

**What do you like best about Scribe?**

Scribe is easy to use and convenient to create. A huge barrier to SOP management is that getting started can feel inconvenient and time consuming, and Scribe addresses that problem head-on.

**What do you dislike about Scribe?**

It can be kind of clunky if you want to go back and add to an older Scribe.

**What problems is Scribe solving and how is that benefiting you?**

SOPs feel like a necessary evil: necessary because they allow you to be more nimble and consistently deliver effective results, and evil because everyone hates interupting their work to complete them. Using Scribe allows you to create SOPs as you're doing the work with minimal editing at the end. This is especially helpful in environments with a large variety of digital tools and software used, or a variety of applications to the tools/software.

  ### 20. Efficient Guide Creation, Minimal Setup Hassle

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ellie B. | Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through Google using a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** March 12, 2026

**What do you like best about Scribe?**

I like that Scribe is really fast and almost invisible because it's very behind the scenes. I also appreciate the ability to edit on the go and at the end.

**What do you dislike about Scribe?**

I wish I could make edits to the instruction text during the time that I'm recording a demo.

**What problems is Scribe solving and how is that benefiting you?**

Scribe lets me avoid typing step-by-step instructions manually or recording a Loom video, allowing people to follow at their own pace.

  ### 21. Effortless Process Capture and Editing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Owen G. | Someone Who Likes to Help Entrepreneurs, Accounting, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**G2 Icon:** Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.

**Reviewed Date:** December 30, 2025

**What do you like best about Scribe?**

Very easy to use, capture processes and then edit.

**What do you dislike about Scribe?**

The sharing feature is a bit clunky and it's easy to invite someone to join rather than just sharing a single scribe.

**What problems is Scribe solving and how is that benefiting you?**

It allows me to show clients screen by screen instructions on how to do things without having to find a time to meet for a screen sharing session. And it gives them something they can revisit.

  ### 22. Effortless IT Knowledge Base Creation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christopher G.

**Validated Reviewer:** Validated through a business email account added to their profile

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** February 05, 2026

**What do you like best about Scribe?**

I appreciate the ease of use of Scribe as it's extremely simple to operate. The responsiveness and ability to export directly to Confluence are highlights for me. Being able to select which space it goes to is ideal, and this feature works extremely well, especially since we use Confluence as our knowledge base within our Jira ITSM.

**What do you dislike about Scribe?**

Nothing at this time.

**What problems is Scribe solving and how is that benefiting you?**

I use Scribe to create quick knowledge base articles, solving repeated low-level ITSM tickets. It's simple, responsive, and exports directly to Confluence, selecting spaces easily.

  ### 23. Makes Process Documentation Easy for Building Repeatable AI Agents

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** May 27, 2026

**What do you like best about Scribe?**

It has made it incredibly easy for me to document processes once so that I can build AI agents that can then follow them time and time again.

**What do you dislike about Scribe?**

It's incredibly easy to set up and it's very intuitive.

**What problems is Scribe solving and how is that benefiting you?**

He used to spend a lot of time writing down procedures and updating them, but now I just do the task. I execute it once, and the procedure is documented.

  ### 24. Instant Screenshots with Clear Image Descriptions

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account added to their profile

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** June 09, 2026

**What do you like best about Scribe?**

It takes screenshots immediately and describes the image.

**What do you dislike about Scribe?**

Steps are combined. I need to break them apart manually.

**What problems is Scribe solving and how is that benefiting you?**

Quicker and more efficient processes

  ### 25. Effortless SOP Creation with Powerful Features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jen W.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 24, 2025

**What do you like best about Scribe?**

I love Scribe's ease of use and straightforward setup process, which made it easy for me to get started right away. I appreciate its detailed documentation capabilities, capturing every click and browser tab, and allowing real-time edits. The ability to pause and resume is particularly handy, ensuring no extraneous data is captured. Scribe's use of screenshots and highlighted areas helps colleagues understand processes precisely. Its accuracy and the way it performs exactly as I need it to makes it an invaluable tool for creating SOPs.

**What do you dislike about Scribe?**

I wish the software was more specific in documenting instructions. When it saves a step, it often just states 'click here' instead of providing detailed descriptions, such as 'click on this button that says this.' This lack of specificity in the instructions is something I find limiting.

**What problems is Scribe solving and how is that benefiting you?**

Scribe helps me create detailed SOPs with pictures, saving significant time compared to manually documenting processes. It streamlines creating instructions, making it seamless and efficient.

  ### 26. User-Friendly Process Documentation Tool with Minor Lag Issues

**Rating:** 5.0/5.0 stars

**Reviewed by:** Josie Q. | Manager, Facilities &amp; IT, Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 23, 2025

**What do you like best about Scribe?**

I appreciate the ease of use and the way Scribe captures screenshots of all my actions seamlessly. This is particularly helpful for documenting processes and creating legacy documents for my work. Documenting steps on my desktop or browser is straightforward and greatly aids in process documentation.

**What do you dislike about Scribe?**

I didn't find the free version entirely sufficient for my needs, particularly when it comes to sharing documents or exporting them to PDF. The process of making the documents usable was lacking. Additionally, the voice dictation feature tends to lag on my computer, which is frustrating. I also wish I could edit screen captures on the fly rather than having to wait until later. The cost for a small team is expensive, as a not for profit. I will have to check if there is NFP pricing.

**What problems is Scribe solving and how is that benefiting you?**

I document work processes easily, creating legacy documents for smooth transitions post-retirement. Scribe automates steps documentation with ease.

  ### 27. Super User-Friendly with Impressive AI Generations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hannah T. | Teacher, Enterprise (> 1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account added to their profile

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** February 18, 2026

**What do you like best about Scribe?**

Super user friendly and easy to use. I really like the AI generations as well

**What do you dislike about Scribe?**

Having to have a software for things that arent on the browser

**What problems is Scribe solving and how is that benefiting you?**

It is helping me help colleagues on how to complete certain forms

  ### 28. Effortless Documentation with Intuitive Customization

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brittany K. | Analyst/Programmer, Enterprise (> 1000 emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** February 25, 2026

**What do you like best about Scribe?**

I like that Scribe allows me to create and share content with just a few clicks. The ease of use and customization are great, and I appreciate not having to take and save screenshots on my own. The initial setup was incredibly easy.

**What do you dislike about Scribe?**

n/a

**What problems is Scribe solving and how is that benefiting you?**

Scribe allows me to create and share content with just a few clicks. It's easy to use and customize, and I don't have to take and save screenshots manually.

  ### 29. Simplest way to collaborate and make training content

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vidhi S. | Senior Supply Chain Specialist, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** July 07, 2025

**What do you like best about Scribe?**

It is incredibly easy to use and implement — it captures step-by-step processes on every click without any effort. The intuitive interface, strong browser and desktop support, and quick sharing options make it a huge time-saver for documenting how to guides for me and my team. We have recently used it for drafting Training content

**What do you dislike about Scribe?**

It could offer more advanced editing features and flexibility in customizing steps after recording. Occasionally, the formatting time is increased as I have to give a lot of context on the image captured, it would be nice to have some AI capability to read through the image and understand the essence of the document.

**What problems is Scribe solving and how is that benefiting you?**

Creating clear, standardized content for a large audience during our recent tool deployment was a major challenge. Scribe makes this super convenient — my team and I have been working on multiple SOPs and how-to guides using its in-built screen capture and step-by-step documentation features.

Scribe automatically creates clean, well-formatted documents with clear instructions and integrated screenshots, so there’s no need to use separate snipping tools or spend time fixing formatting in MS Word. It also includes image editing options directly within the tool, saving a ton of time and effort.

Additionally, documents can easily be shared as hyperlinks on SharePoint or Teams, keeping everyone aligned and up to date. Overall, it streamlines guide creation, improves consistency, and boosts team collaboration.

  ### 30. Scribe is amazing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Missy D. | Office Manager/RecTrac Administrator, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** July 07, 2025

**What do you like best about Scribe?**

Scribe has been so great! 10 years ago I had to take a month off due to health reasons. I had to make "How To's" for my whole job in 3 weeks before I left, all by hand, screenshot, paste into a document, type what I did. It took that whole three weeks to get it done and teach everyone what needed to be done while I was gone, and still did not get everything. I am using Scribe to update these (had not done it because of the time it takes)! What took me weeks has taken me minutes!! I showed another staff member how to do this as he will be out of the office for a few weeks, and his staff and I will now have a "How To's" for his job. Scribe is a lifesaver!

**What do you dislike about Scribe?**

There is a learning curve. It does not always capture the click you need, and it is not super easy to add that back in, BUT considering the alternative, I will take it. I am just starting to use this, and I am sure that the curve will shorten the more I use it.

**What problems is Scribe solving and how is that benefiting you?**

I am the only person who knows how to do some things in our Recreation Registration Software. By making a Scribe, I can leave basic directions on how to do some things so that I can take a vacation and know things will get done and done correctly. I am also using it to train new employees on the Registration software, so they have a reference to refer back to if they are working when I am not.

  ### 31. Scribe Streamlines Training—Just Wish for PDF Export

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amy L. | Payroll Director, Enterprise (> 1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** October 29, 2025

**What do you like best about Scribe?**

Scribe makes it so easy to share info and train my team remotely. What used to take me an hour of clipping and pasting screenshots into an email is now done in a matter of minutes with Scribe! Plus I love that I can save my Scribes and use them again and again! Highly recommend to anyone looking to simply their life!

**What do you dislike about Scribe?**

The only downside I have experienced to date is that I can't save my Scribes to PDF.

**What problems is Scribe solving and how is that benefiting you?**

I can easily share procedures and instructions from my payroll software with my team.

  ### 32. Effortless Training Material Creation with Scribe

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alejandra I. | Product Owner

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** December 11, 2025

**What do you like best about Scribe?**

I really appreciate how Scribe saves me a lot of time by automatically handling screenshots, editing, and adding verbiage, cutting down my time by 80%. I also like how easy it is to use and its flexibility with both a browser and a desktop app. This flexibility allows me to use different browsers for technical support, and without the app, I would be restricted to using only one browser for screen capturing. The initial setup was very easy, and I am likely to recommend it to others.

**What do you dislike about Scribe?**

n/a

**What problems is Scribe solving and how is that benefiting you?**

Scribe saves me a lot of time by automatically taking screenshots, editing, and adding verbiage, cutting down my time by 80%.

  ### 33. Turn any task into an SOP -once and DONE!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Renee S. | Principal Consultant, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** July 02, 2025

**What do you like best about Scribe?**

Scribe saves me so much time when it comes to documenting SOPs or other recurring processes. It truly is as simple as: click a button → do the task → click again. Instantly, I get a clean step-by-step guide with readable screenshots. I love being able to edit the steps, add extra materials or headings, and copy a shareable link—without having to navigate away from the guide.

Most of my clients have never formally documented their workflows. With Scribe, I can create polished, professional training materials for them in no time at all. When I don't have access to complete a task for my client, it has been so simple to add a client to my account and have them download the Scribe extension to capture the steps.

**What do you dislike about Scribe?**

It’s not flawless—when working across multiple browser windows or capturing pop-up screens, the auto-capture doesn’t always track perfectly, which means I occasionally spend extra time editing those steps.

Also, while the online format is ideal for quick sharing and clarity, a few of my clients prefer printed guides, and unfortunately, the current print layout isn’t very user-friendly or easy to customize. It’s a small tradeoff, but one that can be frustrating when working with more traditional teams.

**What problems is Scribe solving and how is that benefiting you?**

Scribe has helped me serve clients faster and more professionally—especially those who’ve never documented their processes at all. With Scribe, I’m able to deliver customized, easy-to-follow instructions in minutes, which builds trust and makes it easier for clients to follow through on training, delegate, or scale their business. It’s boosted both my efficiency and the value I bring to each engagement.

  ### 34. Super Easy Sharing and Step-by-Step Instructions

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rebecca L. | Education Manager, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google One Tap using a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** February 16, 2026

**What do you like best about Scribe?**

Easy to share, super easy to create step by step instructions

**What do you dislike about Scribe?**

I would love to be able to create videos that could be shared within our website

**What problems is Scribe solving and how is that benefiting you?**

Teaching new processes to current staff and training new staff

  ### 35. Effortless Process Documentation Made Simple

**Rating:** 5.0/5.0 stars

**Reviewed by:** Zack M. | Director of FP&amp;A, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** December 29, 2025

**What do you like best about Scribe?**

Makes documenting processes on the fly so easy and convenient.

**What do you dislike about Scribe?**

I wish it had voice transcription so I could narrate the process and I'm recording screenshots

**What problems is Scribe solving and how is that benefiting you?**

Documenting process takes time, and I often find it difficult to carve it out of a busy work week. Scribe allows me to create documentation quickly and easily, as I'm doing the task at hand.

  ### 36. Scribe has made a real difference

**Rating:** 4.5/5.0 stars

**Reviewed by:** Alison H. | Business Owner, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 08, 2025

**What do you like best about Scribe?**

Easy client SOPs in minutes. No more time sink.

**What do you dislike about Scribe?**

Did have to subscribe so I could redact sensitive information

**What problems is Scribe solving and how is that benefiting you?**

Creating step-by-step instructions for clients to follow was taking up so much of my time. Writing the text, taking screenshots, taking more screenshots when you realised you forgot some, editing screenshots to highlight what you want them to click on, formatting. It was slow and clients wouldn't understand why it took so long.<br><br>With Scribe, I just "do" the process, it captures everything, every click, every scroll. For me that is a huge time saving. I get consistent and professional looking client instructions and get to spend my time doing the more high-value work for the client.

  ### 37. Scribe positively changed our process and training guides

**Rating:** 5.0/5.0 stars

**Reviewed by:** Steve R. | Operations Manager, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** July 01, 2025

**What do you like best about Scribe?**

Since we started using Scribe (~Aug 2023), we have created hundreds of guides/process docs across our company. The ease of using the tool gets everyone leaning in to creating more, and our colleagues that consume the material appreciate the formatting. It has saved us so much time and elevates our products for end users. Hard to imagine not having Scribe.

**What do you dislike about Scribe?**

As AI becomes more embedded into our daily workflows, it would be great if it was integrated into Scribe and could synthesize Scribes into responses depending on what people searched. Would love to see our Organization Scribe Landing page that our users could go to and search for answers. Depending on the content we had created already, the AI would be able to produce cohesive answers.

**What problems is Scribe solving and how is that benefiting you?**

It's allowing us to get so many more SOPs and guides pulled together. Instead of jumping on a meeting to do a screen share, I will quickly pull together a Scribe and share the link. Chances are, if one person is asking for the information, multiple people would benefit from it.

  ### 38. Time saving and user friendly documentation tool!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Morgan G. | Senior Salesforce Administrator, Enterprise (> 1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 05, 2025

**What do you like best about Scribe?**

I love Scribe! It has made it so easy to create documentation for our Salesforce platform. What used to take me 1-2 days to take screenshots and add text now takes a couple of hours. We love it so much we upgraded to a paid version. The time savings alone is worth the investment. <br>Implementation was easy and virtually non-existent since we just installed the Chrome widget.<br>On top of that, their customer support has been great the few times we've needed to use it.

**What do you dislike about Scribe?**

The only complaint I have is that I can clone an entire document, but I can't copy/paste steps from one file to another.

**What problems is Scribe solving and how is that benefiting you?**

It makes training documentation easier for us to use. We are a small team running a large platform, so the time savings was wonderful.

  ### 39. Effortless Screenshot Capture with Clear Step-by-Step Annotations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** April 06, 2026

**What do you like best about Scribe?**

I like that it captures screenshots and annotates steps related to the image

**What do you dislike about Scribe?**

It is difficult to combine multiple scribe capture docs together without the assistance of other software (like MS Word)

**What problems is Scribe solving and how is that benefiting you?**

It is making the creation of training docs, administrative docs, and example instructions more effortless and efficient.

  ### 40. Effortless Manual Creation Makes Training a Breeze

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kevin P. | Especialista en infraestructura de productos, Computer Software, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** January 07, 2026

**What do you like best about Scribe?**

It allows us to create user and internal team manuals so quickly that it becomes easy to train anyone on exactly what we need.

**What do you dislike about Scribe?**

I don't really have any complaints about it; it delivers exactly what it promises.

**What problems is Scribe solving and how is that benefiting you?**

The manual and process documentation are clear and helpful, making it easier to understand the procedures involved.

  ### 41. Scribe makes digital tutorial easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account added to their profile

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 16, 2025

**What do you like best about Scribe?**

I've been creating tutorials on how to utilize websites and other technology. Scribe has made it super easy for me to go through the necessary steps, capture the screen as I go, then edit the details. I love that it generates mouse movements, so I don't have to worry about searching the screen or moving too quickly or slowly. It also has a great AI voice, so I don't feel uncomfortable talking into the computer and worrying about mistakes that will need follow-up editing. The links are easy to share and can be made into different types of materials.

**What do you dislike about Scribe?**

I really enjoy using scribe. There is not much I would change.

**What problems is Scribe solving and how is that benefiting you?**

Scribe is helping me create tutorials. Otherwise, I would be taking screenshots, or making tedious how-to videos that look clunky. It cuts the time down dramatically and increases the professionalism and appearance of my resources.

  ### 42. How-tos that Follow Along

**Rating:** 5.0/5.0 stars

**Reviewed by:** Katie D. | Planning Assistant, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 11, 2025

**What do you like best about Scribe?**

I love that I can just click around and do my processes and procedures, and scribe captures everything I do and turns it into a quick and easy to read and follow guide so others can follow along.

Especially for one-time set-ups I just capture what I'm doing as I set up for myself and can very quickly turn around and send it to my fellow employees to set-up whatever they need to as well.

**What do you dislike about Scribe?**

I haven't made too many yet but would like to add notes to certain steps in clearer ways, but at this point is likely user (me) error

**What problems is Scribe solving and how is that benefiting you?**

Instead of spending hours trying to detail all of the instructions for a process, I get to just do the process myself and have scribe follow along and grab everything I'm doing.

I don't have to think about screenshots and saving pictures and formatting everything just follows my screen and shows the relevant info.

  ### 43. Easy to use, great functionality and amazing amount of time saved

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kingsley N. | People &amp; Culture Systems Partner, Enterprise (> 1000 emp.)

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 10, 2025

**What do you like best about Scribe?**

I’ve been using Scribe for a while now and it’s become one of those tools I don’t have to think twice about. What stands out for me is how flexible the export options are—you can get the output in the format you actually need instead of being stuck with one style. The redaction feature is another big plus, especially when I’m dealing with sensitive information. It’s simple to hide what shouldn’t be shared without messing up the rest of the document. Above all, it’s just easy to use. There’s no steep learning curve, which means I can get things done quickly without digging through help guides.

**What do you dislike about Scribe?**

No particular ideas occur to me at this time

**What problems is Scribe solving and how is that benefiting you?**

Reducing people who just “know how things are done.” If they’re away or leave, that knowledge can vanish. Scribe captures their steps automatically so everyone can see and use them.

Scribe makes step-by-step guides in minutes. Some teams say it’s cut their training time by about a third.

Support teams don’t have to explain the same thing over and over. They can share a Scribe guide once, and anyone can follow it whenever they need.

Saving hours because they don’t have to write instructions from scratch. It’s as simple as doing the task once and letting Scribe record it.

If sensitive details pop up while recording, Scribe can blur them out on the spot, so there’s no risk of sharing things that shouldn’t be seen.

  ### 44. Scribe - Making documenting processes easy!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Isabelle M. | Business Operations Coordinator, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 23, 2025

**What do you like best about Scribe?**

I really appreciate the 'guide me' functionality. Scribe not only records my screen and documents my actions as I work, which saves me from duplicating my documentation efforts, but it also makes it incredibly easy for others to follow the documents I create.

**What do you dislike about Scribe?**

I really wish the Guide Me function were also available on the desktop platform.

**What problems is Scribe solving and how is that benefiting you?**

We frequently have to document both internal and external processes for our staff and customers. This usually means spending hours capturing screenshots, adding notes to each one, and then recording a video to go along with them. Scribe has addressed all of these challenges in a single, easy-to-use platform.

  ### 45. Very useful and very intuitive

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 09, 2025

**What do you like best about Scribe?**

I’ve used scribe in the past as a free user and I love it, it was very limited but it helped me a lot creating training documents for my team.  When I started a new position, I recommended Scribe to my current employer and they loved it as well, we ended up purchasing the pro version which was so much better than I what I expected.  I love the voice transcription because sometimes I want to add more details about what I’m documenting, I also love how easy it is to open the extension and click start capturing and you’re on your way.  The best part is that you can easily share the documents you created with everyone on your team and you can even see who saw it so you can track adoption as well.

**What do you dislike about Scribe?**

I wish the walk through option was offered in the pro version as well since it’s the most accessible plan but I understand that this is for enterprise only.

**What problems is Scribe solving and how is that benefiting you?**

It’s reducing the amount of time it takes to create a training or an SOP document, it provide easy sharing as well.

  ### 46. Effortlessly Create SOPs with Scribe

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mariah O.

**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** January 20, 2026

**What do you like best about Scribe?**

I love how easy it is to use Scribe and how easy the editing process is of your Scribe. It solves the issues of having to manually show my team how to do something on HubSpot. My team also said the setup was smooth.

**What do you dislike about Scribe?**

I wish there was a way to add steps through the recorders vs. having to upload a photo

**What problems is Scribe solving and how is that benefiting you?**

I use Scribe to create sales team SOPs, solving the issue of manually showing my team how to do things in HubSpot.

  ### 47. Scribe has been a game changer for our team!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carly F. | Development Program Coordinator, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account added to their profile

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 11, 2025

**What do you like best about Scribe?**

Scribe is an absolute game-changer for anyone who needs to create SOPs, onboarding materials, or how-to guides. What used to take me hours of screenshots, formatting, and explaining now takes just a few clicks. All I have to do is start recording, go through the process once, and Scribe automatically generates a beautiful, step-by-step guide—complete with screenshots and clear instructions.

**What do you dislike about Scribe?**

I have not come across anything I dislike.

**What problems is Scribe solving and how is that benefiting you?**

Scribe has been super helpful with Asana, a project management software that our company uses. Within Asana we have hundreds of projects with different workflows. Scribe has been a way to teach Asana members how to work in these projects, step by step.

  ### 48. Effortless Onboarding with Scribe

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kirsten L.

**Validated Reviewer:** Validated through Google using a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** October 16, 2025

**What do you like best about Scribe?**

I love how Scribe makes setting up and using it super easy, especially due to its extension feature, which simplifies my workflow. The software greatly saves me time by allowing me to set up tutorials that my team can follow independently, eliminating the need for one-on-one meetings. The capturing and editing features are incredibly useful for creating detailed onboarding tutorials. Overall, Scribe has made my life easier, and even those in my team who struggle with technology can quickly adapt due to the tutorials I've created with it.

**What do you dislike about Scribe?**

I could see people potentially struggling with the extension aspect.

**What problems is Scribe solving and how is that benefiting you?**

I use Scribe to save time by creating tutorials for onboarding, eliminating the need to meet with each team member individually. It makes tasks easy for my team, even those struggling with technology.

  ### 49. Scribe turbocharges our process changes

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jacob S. | Prosecuting Attorney, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account added to their profile

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** June 23, 2025

**What do you like best about Scribe?**

I have used both the windows app and the browser extension. Either make things extremely easy. We use a web-based software service that has complicated explanations to put into words... but explaining how I can click through a process, narrate it, and show the results make it extremely easy to integrate into existing processes. Each of the features makes it so easy to customize the walk-throughs, demonstrations and how-to FAQ's and beyond. I'm using it several times a week when we get questions from staff that need an explanation. Getting started was a snap - literally a handful of minutes and I was ready to start using the tool.

**What do you dislike about Scribe?**

It could be I just haven't figured out how to have my narrations stick around to run at the same time as the voice. That would be a great feature. It didn't immediately jump out to me if that's possible.

**What problems is Scribe solving and how is that benefiting you?**

Explaining use of our case management software program and explaining specific processes that are hard to put into words. Expediting repeated tasks for cross-checking work against existing dockets and lists.

  ### 50. Easy to Use, Great for Creating Documentation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** March 24, 2026

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Scribe?**

Ease of use, ability to edit and add screenshots and instructions, and to make PDF of documentation.

**What do you dislike about Scribe?**

Can't think a single thing I've not enjoyed.

**What problems is Scribe solving and how is that benefiting you?**

Making documentation easy to create and understandable to a team.



- [View Scribe pricing details and edition comparison](https://www.g2.com/products/scribe/reviews?page=7&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-09-23+22%3A37%3A14+-0500&secure%5Bsession_id%5D=dc0c7698-cc3a-4fcf-8f13-2b339911fb72&secure%5Btoken%5D=96d0cb0b458f1c60071bd06dffca919b459570757cb54f646c5772b61da36a2f&format=llm_user)

## Scribe Features
**Additional Functionality**
- Third-Party Integrations
- To-Do List
- @mentions
- Single Sign On
- File Management
- Activity Dashboard
- Drag & Drop
- Alerts/Notifications
- Prioritization
- Access Controls/Permissions
- Screen Sharing
- Content Management
- Brainstorming
- AI Copilot
- File Transfer
- Calendar Management
- Status Tracking
- Real-Time Notifications
- Version Control
- Task Management
- Activity Tracking
- Real Time Editing
- Communication Management
- Chat/Messaging
- Tagging
- Generative AI
- Assignment Management
- Task Scheduling
- Project Management
- Collaboration Tools
- Workflow Management
- Secure Data Storage
- File Sharing
- Document Storage
- Task Progress Tracking
- Discussions/Forums
- Commenting/Notes
- Reporting & Statistics
- Contact Management
- Video Conferencing
- Progress Tracking
- Mobile Access
- API
- Document Management
- Customizable Branding

**Guide Options**
- Rich Text Editor
- Drag and Drop Editor
- Page Templates
- Video Tutorials
- Document Upload

**Platform Basics**
- Screen Capture
- Image Editor
- Audio Capture

**Task Tracking**
- Activity Feed
- Task Schedules
- Comments

**Knowledge Base**
- Q & A
- Link Sharing
- Searchable

**Guide Tools**
- Prerequisites
- Workflows
- Training Modules
- Analytics

**Platform Content**
- Scrolling Capture
- Text Extraction
- Video Support

**Checklist Options**
- Native Forms
- Downloadable Manuals

**Security**
- Verification
- Role-Based Permission
- Public vs Private

**Access Options**
- Multi-Language Support
- Mobile Device Support
- Single Sign-On (SSO)
- Decision Support

**Platform Additional Functionality**
- File Sharing
- Platform Search

**Software Availability**
- Integrations
- Permissions
- Mobile Application
- Desktop Application

**Additional Functionality**
- Collaboration Tools
- SSL Security
- Reporting & Statistics
- Customizable Reports
- Customizable Fields
- Customizable Branding
- Data Import/Export
- Single Sign On
- Content Management
- Content Library
- Workflow Management
- Text Editing
- Widgets
- Generative AI
- Knowledge Base Management
- Activity Tracking
- Discussions/Forums
- API
- Live Chat
- Activity Dashboard
- AI Copilot
- Calendar Management
- Drag & Drop
- Self Service Portal
- Communication Management
- Commenting/Notes
- Catalog Management
- Document Management

**Content**
- Trackable Analytics
- Import
- File Viewing
- Update Notifications

**Agentic AI - Screen and Video Capture**
- Autonomous Task Execution

**Additional Functionality**
- Reporting/Analytics
- Meeting Management
- Multi-Screen Recording
- Video Streaming
- Single Sign On
- Video Editing
- Content Management
- Video Conferencing
- Calendar Management
- Reporting & Statistics
- API
- Tagging
- Collaboration Tools
- Data Import/Export
- Projections
- Access Controls/Permissions
- File Management
- SSL Security
- Document Storage
- Backup and Recovery
- Reminders
- Annotations
- File Transfer
- Conferencing
- Chat/Messaging
- Image Editing
- Commenting/Notes
- Application Management
- Interactive Content
- User Management
- Live Chat
- AI Copilot
- Communication Management
- Video Call Recording
- On-Demand Recording
- Workflow Management
- YouTube Uploading
- Template Management
- Video Management
- Customizable Branding
- Email Management
- Speech-to-Text Analysis
- Generative AI
- Third-Party Integrations
- Performance Metrics
- Drag & Drop

**Communication**
- Social Features
- Tagging 
- Upload 
- Comments

**Additional Functionality**
- Collaboration Tools
- SSL Security
- Reporting & Statistics
- Customizable Reports
- Customizable Fields
- Customizable Branding
- Data Import/Export
- Single Sign On
- Content Management
- Content Library
- Workflow Management
- Text Editing
- Widgets
- Generative AI
- Knowledge Base Management
- Activity Tracking
- Discussions/Forums
- API
- Live Chat
- Activity Dashboard
- AI Copilot
- Calendar Management
- Drag & Drop
- Self Service Portal
- Communication Management
- Commenting/Notes
- Catalog Management
- Document Management

## Top Scribe Alternatives
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