Introducing G2.ai, the future of software buying.Try now

Best Knowledge Management Software for Small Business

Gauri Pawsey
GP
Researched and written by Gauri Pawsey

Products classified in the overall Knowledge Management category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Knowledge Management to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Knowledge Management category.

In addition to qualifying for inclusion in the Knowledge Management Software category, to qualify for inclusion in the Small Business Knowledge Management Software category, a product must have at least 10 reviews left by a reviewer from a small business.

Show More
Show Less

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

  • Small-Business
  • Rating
  • Language
  • Pricing
1 filter applied
Clear All
  • Small-Business
  • Rating
  • Language
  • Pricing
Clear Filter
More Filters
Market Segments
All Segments
Small Business
Mid Market
Enterprise
Avg. Customer Review
Language
Pricing
Sort by
Clear All

68 Listings in Small Business Knowledge Management Available

  • Sort By:
    G2 Score
Slack
(38,010)4.5 out of 5
Optimized for quick response
View top Consulting Services for Slack
Save to My Lists
DealsSpecial offer!
25% Off
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Slack is your single workspace that connects you with the people and tools you work with everyday, no matter where you are or what you do. With Slack you get real-time messaging through calls and chat

    Users
    • Software Engineer
    • Project Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 41% Small-Business
    • 40% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Slack is a communication platform designed to facilitate seamless collaboration and messaging among team members.
    • Users like Slack's user-friendly interface, efficient search function, and its ability to integrate with other tools like Google Drive, Trello, or Zoom, which enhances workflow and real-time information sharing.
    • Users reported that managing numerous channels can be confusing and overwhelming, and the platform's notification system can be slow or excessive, leading to missed updates or information overload.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Slack Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3,271
    Team Collaboration
    2,951
    Communication
    2,697
    Integrations
    2,068
    Features
    1,740
    Cons
    Notification Issues
    980
    Missing Features
    817
    Limited Features
    725
    Overwhelming Experience
    666
    Channel Management
    575
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Slack features and usability ratings that predict user satisfaction
    10.0
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Salesforce
    Company Website
    Year Founded
    1999
    HQ Location
    San Francisco, CA
    Twitter
    @salesforce
    577,474 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    86,064 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Slack is your single workspace that connects you with the people and tools you work with everyday, no matter where you are or what you do. With Slack you get real-time messaging through calls and chat

Users
  • Software Engineer
  • Project Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 41% Small-Business
  • 40% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Slack is a communication platform designed to facilitate seamless collaboration and messaging among team members.
  • Users like Slack's user-friendly interface, efficient search function, and its ability to integrate with other tools like Google Drive, Trello, or Zoom, which enhances workflow and real-time information sharing.
  • Users reported that managing numerous channels can be confusing and overwhelming, and the platform's notification system can be slow or excessive, leading to missed updates or information overload.
Slack Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3,271
Team Collaboration
2,951
Communication
2,697
Integrations
2,068
Features
1,740
Cons
Notification Issues
980
Missing Features
817
Limited Features
725
Overwhelming Experience
666
Channel Management
575
View All Pros and Cons
Slack features and usability ratings that predict user satisfaction
10.0
Q & A
Average: 8.6
Seller Details
Seller
Salesforce
Company Website
Year Founded
1999
HQ Location
San Francisco, CA
Twitter
@salesforce
577,474 Twitter followers
LinkedIn® Page
www.linkedin.com
86,064 employees on LinkedIn®
Notion
(9,554)4.6 out of 5
Optimized for quick response
View top Consulting Services for Notion
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Notion is the connected AI workspace that brings all work together in a tool that adapts to every team—with AI to find answers and automate busywork. It's one place for search, manage projects, cap

    Users
    • Student
    • Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 64% Small-Business
    • 22% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Notion is a versatile tool that records and transcribes meetings, organizes information, and assists in project management.
    • Users like Notion's user-friendly interface, real-time transcription, and its ability to organize and classify information in a customizable manner.
    • Reviewers experienced issues with AI summaries assigning wrong names, difficulty in integrating with other platforms, and found the abundance of options overwhelming.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Notion Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4,004
    Features
    2,336
    AI Features
    2,144
    Organization
    1,926
    Useful
    1,849
    Cons
    Learning Curve
    1,607
    Missing Features
    845
    Limited Features
    790
    Learning Difficulty
    736
    App Functionality
    719
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Notion features and usability ratings that predict user satisfaction
    8.2
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Notion
    Company Website
    Year Founded
    2016
    HQ Location
    San Francisco, California
    Twitter
    @NotionHQ
    500,789 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,201 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Notion is the connected AI workspace that brings all work together in a tool that adapts to every team—with AI to find answers and automate busywork. It's one place for search, manage projects, cap

Users
  • Student
  • Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 64% Small-Business
  • 22% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Notion is a versatile tool that records and transcribes meetings, organizes information, and assists in project management.
  • Users like Notion's user-friendly interface, real-time transcription, and its ability to organize and classify information in a customizable manner.
  • Reviewers experienced issues with AI summaries assigning wrong names, difficulty in integrating with other platforms, and found the abundance of options overwhelming.
Notion Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4,004
Features
2,336
AI Features
2,144
Organization
1,926
Useful
1,849
Cons
Learning Curve
1,607
Missing Features
845
Limited Features
790
Learning Difficulty
736
App Functionality
719
View All Pros and Cons
Notion features and usability ratings that predict user satisfaction
8.2
Q & A
Average: 8.6
Seller Details
Seller
Notion
Company Website
Year Founded
2016
HQ Location
San Francisco, California
Twitter
@NotionHQ
500,789 Twitter followers
LinkedIn® Page
www.linkedin.com
5,201 employees on LinkedIn®
G2 Advertising
Sponsored
G2 Advertising
Get 2x conversion than Google Ads with G2 Advertising!
G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments.
Learn More
ClickUp
(11,032)4.7 out of 5
Optimized for quick response
View top Consulting Services for ClickUp
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ClickUp is the world’s first Converged AI Workspace, bringing together all work apps, data, and workflows. ClickUp eliminates all forms of work sprawl to provide 100% context and a single place for hu

    Users
    • CEO
    • Project Manager
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 77% Small-Business
    • 18% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ClickUp is a project management tool designed to consolidate tasks, documents, goals, and time tracking into one platform, offering a range of features such as customizable workflows, automation, and integrations.
    • Users frequently mention the flexibility and customizability of ClickUp, appreciating its ability to adapt to different workflows and its comprehensive feature set that includes task management, document handling, goal tracking, and time management.
    • Reviewers mentioned that the abundance of features and settings in ClickUp can be overwhelming for new users, and that the platform sometimes experiences performance issues, particularly with larger projects.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ClickUp Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4,001
    Task Management
    3,065
    Features
    2,948
    Project Management
    2,652
    Organization
    2,437
    Cons
    Missing Features
    1,941
    Learning Curve
    1,645
    Limited Features
    1,235
    Slow Loading
    1,101
    Not Intuitive
    1,091
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ClickUp features and usability ratings that predict user satisfaction
    8.5
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ClickUp
    Company Website
    Year Founded
    2017
    HQ Location
    San Diego, California
    Twitter
    @clickup
    68,631 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,499 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ClickUp is the world’s first Converged AI Workspace, bringing together all work apps, data, and workflows. ClickUp eliminates all forms of work sprawl to provide 100% context and a single place for hu

Users
  • CEO
  • Project Manager
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 77% Small-Business
  • 18% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ClickUp is a project management tool designed to consolidate tasks, documents, goals, and time tracking into one platform, offering a range of features such as customizable workflows, automation, and integrations.
  • Users frequently mention the flexibility and customizability of ClickUp, appreciating its ability to adapt to different workflows and its comprehensive feature set that includes task management, document handling, goal tracking, and time management.
  • Reviewers mentioned that the abundance of features and settings in ClickUp can be overwhelming for new users, and that the platform sometimes experiences performance issues, particularly with larger projects.
ClickUp Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4,001
Task Management
3,065
Features
2,948
Project Management
2,652
Organization
2,437
Cons
Missing Features
1,941
Learning Curve
1,645
Limited Features
1,235
Slow Loading
1,101
Not Intuitive
1,091
View All Pros and Cons
ClickUp features and usability ratings that predict user satisfaction
8.5
Q & A
Average: 8.6
Seller Details
Seller
ClickUp
Company Website
Year Founded
2017
HQ Location
San Diego, California
Twitter
@clickup
68,631 Twitter followers
LinkedIn® Page
www.linkedin.com
1,499 employees on LinkedIn®
Connecteam
(3,495)4.6 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Connecteam is a mobile-first workforce management app featuring a robust set of tools designed to help organizations with deskless teams improve communication, retain staff, and drive operational effi

    Users
    • Owner
    • Manager
    Industries
    • Construction
    • Retail
    Market Segment
    • 82% Small-Business
    • 14% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Connecteam is a platform that assists in managing staff and assigning tasks, particularly for remote teams, by providing real-time instructions and tracking attendance.
    • Reviewers frequently mention the platform's unique features such as celebration and rewards, which aid in fostering team culture, and its ease of adding new employees, which saves time and increases convenience.
    • Users mentioned issues with the platform's interface, such as it being complex and overwhelming for new users, and limitations in customization and reporting capabilities.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Connecteam Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2,087
    Features
    1,173
    Scheduling
    1,070
    User-Friendly
    865
    Team Collaboration
    862
    Cons
    Missing Features
    610
    Limited Features
    552
    Scheduling Issues
    406
    Improvement Needed
    352
    Not User-Friendly
    333
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Connecteam features and usability ratings that predict user satisfaction
    8.7
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Connecteam
    Company Website
    Year Founded
    2015
    HQ Location
    New York, NY
    Twitter
    @ConnecteamApp
    1,241 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    488 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Connecteam is a mobile-first workforce management app featuring a robust set of tools designed to help organizations with deskless teams improve communication, retain staff, and drive operational effi

Users
  • Owner
  • Manager
Industries
  • Construction
  • Retail
Market Segment
  • 82% Small-Business
  • 14% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Connecteam is a platform that assists in managing staff and assigning tasks, particularly for remote teams, by providing real-time instructions and tracking attendance.
  • Reviewers frequently mention the platform's unique features such as celebration and rewards, which aid in fostering team culture, and its ease of adding new employees, which saves time and increases convenience.
  • Users mentioned issues with the platform's interface, such as it being complex and overwhelming for new users, and limitations in customization and reporting capabilities.
Connecteam Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2,087
Features
1,173
Scheduling
1,070
User-Friendly
865
Team Collaboration
862
Cons
Missing Features
610
Limited Features
552
Scheduling Issues
406
Improvement Needed
352
Not User-Friendly
333
View All Pros and Cons
Connecteam features and usability ratings that predict user satisfaction
8.7
Q & A
Average: 8.6
Seller Details
Seller
Connecteam
Company Website
Year Founded
2015
HQ Location
New York, NY
Twitter
@ConnecteamApp
1,241 Twitter followers
LinkedIn® Page
www.linkedin.com
488 employees on LinkedIn®
Scribe
(719)4.8 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    See the work. Scale the best. Improve the rest. Scribe’s Workflow AI platform helps organizations ensure work gets done right, and shows how work can be done better. Trusted by teams at New Yor

    Users
    • Operations Manager
    • Project Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 48% Small-Business
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Scribe Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    379
    Time-saving
    186
    Easy Editing
    178
    Easy Creation
    166
    Time-Saving
    159
    Cons
    Editing Difficulties
    75
    Screenshot Issues
    43
    Limited Features
    38
    Slow Performance
    27
    Expensive
    26
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Scribe features and usability ratings that predict user satisfaction
    7.9
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Scribe
    Company Website
    Year Founded
    2019
    HQ Location
    San Francisco, US
    Twitter
    @ScribeHow
    7,251 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    306 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

See the work. Scale the best. Improve the rest. Scribe’s Workflow AI platform helps organizations ensure work gets done right, and shows how work can be done better. Trusted by teams at New Yor

Users
  • Operations Manager
  • Project Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 48% Small-Business
  • 37% Mid-Market
Scribe Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
379
Time-saving
186
Easy Editing
178
Easy Creation
166
Time-Saving
159
Cons
Editing Difficulties
75
Screenshot Issues
43
Limited Features
38
Slow Performance
27
Expensive
26
View All Pros and Cons
Scribe features and usability ratings that predict user satisfaction
7.9
Q & A
Average: 8.6
Seller Details
Seller
Scribe
Company Website
Year Founded
2019
HQ Location
San Francisco, US
Twitter
@ScribeHow
7,251 Twitter followers
LinkedIn® Page
www.linkedin.com
306 employees on LinkedIn®
Confluence
(4,228)4.1 out of 5
View top Consulting Services for Confluence
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Confluence is the AI-powered collaborative workspace for all teams. Equipped with intelligent AI agents to save time on tedious tasks, brainstorm new ideas, and help you quickly find the answers you n

    Users
    • Software Engineer
    • Project Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 47% Mid-Market
    • 34% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Confluence Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    255
    Team Collaboration
    179
    Integrations
    140
    Organization
    136
    Collaboration Efficiency
    114
    Cons
    Not Intuitive
    67
    Slow Performance
    65
    Page Management
    54
    Learning Curve
    53
    Complexity
    50
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Confluence features and usability ratings that predict user satisfaction
    8.6
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Atlassian
    Company Website
    Year Founded
    2002
    HQ Location
    Sydney and San Francisco
    Twitter
    @Atlassian
    105,542 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    21,797 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Confluence is the AI-powered collaborative workspace for all teams. Equipped with intelligent AI agents to save time on tedious tasks, brainstorm new ideas, and help you quickly find the answers you n

Users
  • Software Engineer
  • Project Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 47% Mid-Market
  • 34% Enterprise
Confluence Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
255
Team Collaboration
179
Integrations
140
Organization
136
Collaboration Efficiency
114
Cons
Not Intuitive
67
Slow Performance
65
Page Management
54
Learning Curve
53
Complexity
50
View All Pros and Cons
Confluence features and usability ratings that predict user satisfaction
8.6
Q & A
Average: 8.6
Seller Details
Seller
Atlassian
Company Website
Year Founded
2002
HQ Location
Sydney and San Francisco
Twitter
@Atlassian
105,542 Twitter followers
LinkedIn® Page
www.linkedin.com
21,797 employees on LinkedIn®
NinjaOne
(3,524)4.7 out of 5
Optimized for quick response
View top Consulting Services for NinjaOne
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote acces

    Users
    • IT Manager
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 50% Mid-Market
    • 43% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • NinjaOne is a remote management and monitoring platform that provides features such as asset inventory, scripting, remote management, and compound conditions for efficient device management.
    • Users like NinjaOne's intuitive interface, robust feature set, easy deployment, and the ability to manage and monitor devices remotely, with many praising its automation capabilities, patch management, and the detailed information provided by the RMM system.
    • Reviewers mentioned some issues with NinjaOne, including occasional problems with the remote function, limited advanced reporting capabilities, a lack of customization options in the ticketing system, and some features needing improvement or further development.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • NinjaOne Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,384
    Features
    917
    Remote Access
    858
    Automation
    820
    Customer Support
    760
    Cons
    Missing Features
    703
    Limited Features
    355
    Improvement Needed
    332
    Needs Improvement
    326
    Feature Issues
    299
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • NinjaOne features and usability ratings that predict user satisfaction
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    NinjaOne
    Company Website
    Year Founded
    2013
    HQ Location
    Austin, Texas
    Twitter
    @NinjaOne
    3,463 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,006 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote acces

Users
  • IT Manager
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 50% Mid-Market
  • 43% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • NinjaOne is a remote management and monitoring platform that provides features such as asset inventory, scripting, remote management, and compound conditions for efficient device management.
  • Users like NinjaOne's intuitive interface, robust feature set, easy deployment, and the ability to manage and monitor devices remotely, with many praising its automation capabilities, patch management, and the detailed information provided by the RMM system.
  • Reviewers mentioned some issues with NinjaOne, including occasional problems with the remote function, limited advanced reporting capabilities, a lack of customization options in the ticketing system, and some features needing improvement or further development.
NinjaOne Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,384
Features
917
Remote Access
858
Automation
820
Customer Support
760
Cons
Missing Features
703
Limited Features
355
Improvement Needed
332
Needs Improvement
326
Feature Issues
299
View All Pros and Cons
NinjaOne features and usability ratings that predict user satisfaction
0.0
No information available
Seller Details
Seller
NinjaOne
Company Website
Year Founded
2013
HQ Location
Austin, Texas
Twitter
@NinjaOne
3,463 Twitter followers
LinkedIn® Page
www.linkedin.com
2,006 employees on LinkedIn®
IT Glue
(650)4.7 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:$29.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    IT Glue is the first documentation platform specifically built for the needs of IT professionals. With IT Glue, your team will have IT asset, vendor and software information, along with passwords, con

    Users
    • Owner
    • System Administrator
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 69% Small-Business
    • 27% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • IT Glue Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    106
    Document Management
    69
    Integrations
    64
    Organization
    47
    Easy Integrations
    44
    Cons
    Slow Performance
    23
    Missing Features
    21
    Search Functionality
    19
    Learning Curve
    17
    Search Limitations
    15
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • IT Glue features and usability ratings that predict user satisfaction
    7.8
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Kaseya
    Company Website
    Year Founded
    2000
    HQ Location
    Miami, FL
    Twitter
    @KaseyaCorp
    17,451 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,512 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

IT Glue is the first documentation platform specifically built for the needs of IT professionals. With IT Glue, your team will have IT asset, vendor and software information, along with passwords, con

Users
  • Owner
  • System Administrator
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 69% Small-Business
  • 27% Mid-Market
IT Glue Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
106
Document Management
69
Integrations
64
Organization
47
Easy Integrations
44
Cons
Slow Performance
23
Missing Features
21
Search Functionality
19
Learning Curve
17
Search Limitations
15
View All Pros and Cons
IT Glue features and usability ratings that predict user satisfaction
7.8
Q & A
Average: 8.6
Seller Details
Seller
Kaseya
Company Website
Year Founded
2000
HQ Location
Miami, FL
Twitter
@KaseyaCorp
17,451 Twitter followers
LinkedIn® Page
www.linkedin.com
5,512 employees on LinkedIn®
MaintainX
(1,406)4.8 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    MaintainX is an AI-powered, mobile-first maintenance and asset management platform built for the new industrial workforce. It empowers frontline teams to manage maintenance, assets, parts inventory, p

    Users
    • Maintenance Manager
    • Facilities Manager
    Industries
    • Manufacturing
    • Facilities Services
    Market Segment
    • 49% Mid-Market
    • 42% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • MaintainX is a software platform designed to manage maintenance tasks, inventory, and checklists through a computerized maintenance management system that creates, updates, and completes tasks for effective preventive maintenance and improved visibility and reporting.
    • Reviewers like the user-friendly interface, the ability to manage work orders effectively, and the strong customer support that goes above and beyond to meet their needs.
    • Users mentioned limitations such as less flexibility in exporting data, the inability to make work order templates on the mobile version, and a lack of a global database of parts and part numbers.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • MaintainX Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    585
    Customer Support
    285
    Work Orders
    237
    Features
    221
    Intuitive
    204
    Cons
    Missing Features
    122
    Work Order Issues
    83
    Limited Features
    71
    Limited Customization
    69
    Poor Reporting
    57
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • MaintainX features and usability ratings that predict user satisfaction
    8.8
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    MaintainX
    Company Website
    Year Founded
    2018
    HQ Location
    San Francisco, California
    Twitter
    @maintainx
    824 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    802 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

MaintainX is an AI-powered, mobile-first maintenance and asset management platform built for the new industrial workforce. It empowers frontline teams to manage maintenance, assets, parts inventory, p

Users
  • Maintenance Manager
  • Facilities Manager
Industries
  • Manufacturing
  • Facilities Services
Market Segment
  • 49% Mid-Market
  • 42% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • MaintainX is a software platform designed to manage maintenance tasks, inventory, and checklists through a computerized maintenance management system that creates, updates, and completes tasks for effective preventive maintenance and improved visibility and reporting.
  • Reviewers like the user-friendly interface, the ability to manage work orders effectively, and the strong customer support that goes above and beyond to meet their needs.
  • Users mentioned limitations such as less flexibility in exporting data, the inability to make work order templates on the mobile version, and a lack of a global database of parts and part numbers.
MaintainX Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
585
Customer Support
285
Work Orders
237
Features
221
Intuitive
204
Cons
Missing Features
122
Work Order Issues
83
Limited Features
71
Limited Customization
69
Poor Reporting
57
View All Pros and Cons
MaintainX features and usability ratings that predict user satisfaction
8.8
Q & A
Average: 8.6
Seller Details
Seller
MaintainX
Company Website
Year Founded
2018
HQ Location
San Francisco, California
Twitter
@maintainx
824 Twitter followers
LinkedIn® Page
www.linkedin.com
802 employees on LinkedIn®
MeetingPulse
(109)4.3 out of 5
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    MeetingPulse is an interactive platform designed to enhance audience engagement during meetings, events, and presentations. It offers a suite of tools including live polling, Q&A sessions, surveys

    Users
    No information available
    Industries
    • Higher Education
    • Education Management
    Market Segment
    • 52% Small-Business
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • MeetingPulse Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Automation
    1
    Engagement
    1
    Feedback Management
    1
    User Interface
    1
    Cons
    This product has not yet received any negative sentiments.
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • MeetingPulse features and usability ratings that predict user satisfaction
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    PG Forsta
    HQ Location
    Salt Lake City, Utah
    LinkedIn® Page
    www.linkedin.com
    502 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

MeetingPulse is an interactive platform designed to enhance audience engagement during meetings, events, and presentations. It offers a suite of tools including live polling, Q&A sessions, surveys

Users
No information available
Industries
  • Higher Education
  • Education Management
Market Segment
  • 52% Small-Business
  • 29% Mid-Market
MeetingPulse Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Automation
1
Engagement
1
Feedback Management
1
User Interface
1
Cons
This product has not yet received any negative sentiments.
View All Pros and Cons
MeetingPulse features and usability ratings that predict user satisfaction
0.0
No information available
Seller Details
Seller
PG Forsta
HQ Location
Salt Lake City, Utah
LinkedIn® Page
www.linkedin.com
502 employees on LinkedIn®
Trainual
(980)4.7 out of 5
Save to My Lists
DealsSpecial offer!
10% Off
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Trainual turns documentation into execution — and chaos into confidence. Trainual is an AI-powered training, learning, and knowledge management platform built for teams that need clarity, consisten

    Users
    • Operations Manager
    • Director of Operations
    Industries
    • Construction
    • Marketing and Advertising
    Market Segment
    • 63% Small-Business
    • 34% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Trainual is a training and onboarding platform that allows companies to structure their standard operating procedures and content in an organized and interactive manner.
    • Users frequently mention the platform's user-friendly interface, the ability to create interactive SOPs, and the responsive customer support as key benefits.
    • Reviewers experienced issues with disorganized templates, limited customization options, and difficulties with the search function and content organization.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Trainual Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    181
    Simple
    95
    Training
    86
    Features
    78
    Helpful
    67
    Cons
    Missing Features
    48
    Limited Features
    47
    Limited Customization
    36
    Organizational Difficulties
    26
    Learning Curve
    25
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Trainual features and usability ratings that predict user satisfaction
    8.6
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Trainual
    Company Website
    Year Founded
    2018
    HQ Location
    Scottsdale, AZ
    Twitter
    @trainual
    1,269 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    126 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Trainual turns documentation into execution — and chaos into confidence. Trainual is an AI-powered training, learning, and knowledge management platform built for teams that need clarity, consisten

Users
  • Operations Manager
  • Director of Operations
Industries
  • Construction
  • Marketing and Advertising
Market Segment
  • 63% Small-Business
  • 34% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Trainual is a training and onboarding platform that allows companies to structure their standard operating procedures and content in an organized and interactive manner.
  • Users frequently mention the platform's user-friendly interface, the ability to create interactive SOPs, and the responsive customer support as key benefits.
  • Reviewers experienced issues with disorganized templates, limited customization options, and difficulties with the search function and content organization.
Trainual Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
181
Simple
95
Training
86
Features
78
Helpful
67
Cons
Missing Features
48
Limited Features
47
Limited Customization
36
Organizational Difficulties
26
Learning Curve
25
View All Pros and Cons
Trainual features and usability ratings that predict user satisfaction
8.6
Q & A
Average: 8.6
Seller Details
Seller
Trainual
Company Website
Year Founded
2018
HQ Location
Scottsdale, AZ
Twitter
@trainual
1,269 Twitter followers
LinkedIn® Page
www.linkedin.com
126 employees on LinkedIn®
Helpjuice
(368)4.7 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Helpjuice's AI knowledge base is an industry-leading playform designed to supercharge your team and customers by enhancing knowledge sharing across your organization. With Helpjuice, you can capture,

    Users
    • Customer Success Manager
    • Technical Writer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 49% Mid-Market
    • 39% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Helpjuice Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    124
    Helpful
    101
    Customer Support
    94
    Features
    80
    Customization
    76
    Cons
    Editing Difficulties
    37
    Formatting Issues
    34
    Limited Customization
    33
    Editing Limitations
    23
    Learning Curve
    20
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Helpjuice features and usability ratings that predict user satisfaction
    8.1
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Helpjuice
    Year Founded
    2011
    HQ Location
    Miami, FL
    Twitter
    @HelpJuice
    780 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    40 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Helpjuice's AI knowledge base is an industry-leading playform designed to supercharge your team and customers by enhancing knowledge sharing across your organization. With Helpjuice, you can capture,

Users
  • Customer Success Manager
  • Technical Writer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 49% Mid-Market
  • 39% Small-Business
Helpjuice Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
124
Helpful
101
Customer Support
94
Features
80
Customization
76
Cons
Editing Difficulties
37
Formatting Issues
34
Limited Customization
33
Editing Limitations
23
Learning Curve
20
View All Pros and Cons
Helpjuice features and usability ratings that predict user satisfaction
8.1
Q & A
Average: 8.6
Seller Details
Seller
Helpjuice
Year Founded
2011
HQ Location
Miami, FL
Twitter
@HelpJuice
780 Twitter followers
LinkedIn® Page
www.linkedin.com
40 employees on LinkedIn®
Hudu
(341)4.7 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:$27.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Hudu is a comprehensive IT documentation platform designed to help organizations streamline their operations and improve team efficiency. It provides a centralized hub for storing critical documentati

    Users
    • Owner
    • Director
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 70% Small-Business
    • 11% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Hudu Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    207
    Features
    111
    Integrations
    105
    Easy Setup
    97
    Easy Integrations
    86
    Cons
    Missing Features
    76
    Poor Integration
    43
    UX Improvement
    41
    Limited Features
    37
    Integration Issues
    36
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Hudu features and usability ratings that predict user satisfaction
    7.5
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Hudu
    Company Website
    Year Founded
    2018
    HQ Location
    Fort Collins, Colorado
    Twitter
    @HuduHQ
    496 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    30 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Hudu is a comprehensive IT documentation platform designed to help organizations streamline their operations and improve team efficiency. It provides a centralized hub for storing critical documentati

Users
  • Owner
  • Director
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 70% Small-Business
  • 11% Mid-Market
Hudu Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
207
Features
111
Integrations
105
Easy Setup
97
Easy Integrations
86
Cons
Missing Features
76
Poor Integration
43
UX Improvement
41
Limited Features
37
Integration Issues
36
View All Pros and Cons
Hudu features and usability ratings that predict user satisfaction
7.5
Q & A
Average: 8.6
Seller Details
Seller
Hudu
Company Website
Year Founded
2018
HQ Location
Fort Collins, Colorado
Twitter
@HuduHQ
496 Twitter followers
LinkedIn® Page
www.linkedin.com
30 employees on LinkedIn®
Tango
(469)4.8 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Tango is a browser extension that makes knowledge sharing and enablement simple and reliable. By simply clicking through a process once, anyone can generate a polished, step-by-step guide in seconds,

    Users
    • Owner
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 52% Small-Business
    • 32% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Tango is a tool that allows users to document processes and procedures, create step-by-step guides, and connect with people through live video chats and streaming.
    • Users like Tango's ease of use, its ability to create step-by-step guides and document workflows automatically, and its feature of connecting people through live video chats and streaming.
    • Users mentioned limitations in customization options, occasional lags, and issues with certain features like screenshot options and the Chrome extension.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Tango Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    177
    Easy Creation
    83
    Time-saving
    73
    Easy Editing
    61
    Easy Sharing
    58
    Cons
    Limitations
    18
    Limited Functionality
    16
    Missing Functionality
    14
    Screenshot Issues
    14
    Confusing Procedures
    13
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Tango features and usability ratings that predict user satisfaction
    8.5
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Tango
    Company Website
    Year Founded
    2020
    HQ Location
    Los Angeles, CA
    LinkedIn® Page
    www.linkedin.com
    65 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Tango is a browser extension that makes knowledge sharing and enablement simple and reliable. By simply clicking through a process once, anyone can generate a polished, step-by-step guide in seconds,

Users
  • Owner
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 52% Small-Business
  • 32% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Tango is a tool that allows users to document processes and procedures, create step-by-step guides, and connect with people through live video chats and streaming.
  • Users like Tango's ease of use, its ability to create step-by-step guides and document workflows automatically, and its feature of connecting people through live video chats and streaming.
  • Users mentioned limitations in customization options, occasional lags, and issues with certain features like screenshot options and the Chrome extension.
Tango Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
177
Easy Creation
83
Time-saving
73
Easy Editing
61
Easy Sharing
58
Cons
Limitations
18
Limited Functionality
16
Missing Functionality
14
Screenshot Issues
14
Confusing Procedures
13
View All Pros and Cons
Tango features and usability ratings that predict user satisfaction
8.5
Q & A
Average: 8.6
Seller Details
Seller
Tango
Company Website
Year Founded
2020
HQ Location
Los Angeles, CA
LinkedIn® Page
www.linkedin.com
65 employees on LinkedIn®
GitBook
(178)4.8 out of 5
View top Consulting Services for GitBook
Save to My Lists
Entry Level Price:$0 1 user
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    GitBook enables teams to easily manage, share and publish their knowledge through a documentation platform designed for the entire organization. Packed with powerful features, GitBook supports any for

    Users
    • CEO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 80% Small-Business
    • 15% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • GitBook Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    19
    Intuitive
    13
    Customer Support
    7
    Easy Setup
    7
    Helpful
    7
    Cons
    Learning Curve
    2
    Software Bugs
    2
    App Functionality
    1
    Billing Issues
    1
    Complexity
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • GitBook features and usability ratings that predict user satisfaction
    8.4
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    GitBook
    Year Founded
    2014
    HQ Location
    Covina, US
    Twitter
    @GitBookIO
    7,651 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    40 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

GitBook enables teams to easily manage, share and publish their knowledge through a documentation platform designed for the entire organization. Packed with powerful features, GitBook supports any for

Users
  • CEO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 80% Small-Business
  • 15% Mid-Market
GitBook Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
19
Intuitive
13
Customer Support
7
Easy Setup
7
Helpful
7
Cons
Learning Curve
2
Software Bugs
2
App Functionality
1
Billing Issues
1
Complexity
1
View All Pros and Cons
GitBook features and usability ratings that predict user satisfaction
8.4
Q & A
Average: 8.6
Seller Details
Seller
GitBook
Year Founded
2014
HQ Location
Covina, US
Twitter
@GitBookIO
7,651 Twitter followers
LinkedIn® Page
www.linkedin.com
40 employees on LinkedIn®
Filters
Filter
Clear Filter
More Filters
Market Segments
All Segments
Small Business
Mid Market
Enterprise
Avg. Customer Review
Language
Pricing
Sort by
Clear All
  • Small-Business
Clear Filter
More Filters
Market Segments
All Segments
Small Business
Mid Market
Enterprise
Avg. Customer Review
Language
Pricing
Sort by
Clear All

68 Listings in Small Business Knowledge Management Available

  • Sort By:
    G2 Score

Recommended For You

Sisense
Looker
Qlik Sense
Tableau
Domo