Motive Reviews & Product Details

The ease of use, it is compatible with most other programs that we use. The business reps that we have are always very responsive and try to fix any issues that we are experiencing in the quickest time frame possible. The Motive equipment is always very easy to install and implement into our fleet. Our drivers are using these devices every single day, multiple times a day. Review collected by and hosted on G2.com.

We updated our cameras and now it is no longer sending us alerts when we have accidents. I know the Motive team is woroking on this. Other than that, we have not had many issues with our Motive devices. Review collected by and hosted on G2.com.

What I like best about Motive is how effectively it helps monitor and manage our trucking operations. The system provides clear visibility into drivers’ HOS (Hours of Service) logs, helps identify violations, and ensures compliance. I also appreciate the real-time safety features such as hard brake and speeding alerts, cellphone usage detection, and collision reports. These tools make it easier to track performance, improve safety, and reduce risks across the fleet. Review collected by and hosted on G2.com.

Sometimes Motive is slow to update HOS logs or safety data, and the dashboard could be more user friendly Review collected by and hosted on G2.com.

I really appreciate being able to use AI to generate reports for anything I might need. I also value our representative, who has been extremely attentive and helpful, always taking the time to show us new features and educate us about the different products that Motive offers. The IFTA reporting and fuel import functions are straightforward to use, making our reporting process both easy and efficient. Review collected by and hosted on G2.com.

I wish it were easier to edit trucks, rather than having to open each one individually to make changes. It would be great to have a quick edit option for things like license plates and groups. Review collected by and hosted on G2.com.

Knowing where your drivers are at any given moment helps to dispatch on the fly and prove detentions to customers. The history feature is awesome. It also shows fault codes on trucks which is very informative to our owner operators. The safety features are also nice as they tell when a driver has a hard stop or speeds. Also, it keeps track of the driver's HOS. It helps the drivers to know when they can and cannot start. Review collected by and hosted on G2.com.

You can't get away with a mere 2 minutes of driving past HOS. Review collected by and hosted on G2.com.

The best part about Motive is the transparency it gives into our fleet’s daily activity. We can easily monitor performance, coach drivers, and handle maintenance before issues arise. It’s improved safety, efficiency, and accountability across the board. Review collected by and hosted on G2.com.

At times, the hardware setup or replacement process can take longer than expected, especially when managing a larger fleet. Improved turnaround and clearer communication during those times would make the experience even smoother. Occasionally, the mobile app can lag or disconnect, and I’d like to see more customizable reports. Otherwise, the system performs very well. Review collected by and hosted on G2.com.

What caught my attention the most was the speed of the system, as well as the clarity of the reports and the efficiency with which the data is updated. All of this contributes to making decision-making more agile and optimizing the team's productivity. On the other hand, the technical support is outstanding, as they are always attentive and willing to resolve any questions or issues that may arise. Review collected by and hosted on G2.com.

For now, I haven't had any issues. Review collected by and hosted on G2.com.

I really appreciate how reliable the tracking has been over time. The system stays consistent, updates quickly, and gives me the information I need without overcomplicating anything. It’s a tool I can trust every day. Review collected by and hosted on G2.com.

One thing that could improve is having a smoother onboarding process for new users. Once everything is set up it’s great, but the initial steps could be a bit more streamlined or guided. Review collected by and hosted on G2.com.

Very easy to navigate and use. Easy to use coaching and safety features. Having multiple camera options is also a nice safety feature. Customer support has been helpful when needed. Review collected by and hosted on G2.com.

Delayed code notifications from trucks as they occur. App throttling when user reaches threshold for data. The app usage should not be throttled, but outside use of data for that transponder can be reduced. Live tracking should be all the time instead of going into follow mode. Unable to refresh camera views immediately, you have to wait at least a minute or two between refreshes. Review collected by and hosted on G2.com.

I appreciate how Motive gives me up to date. real time information which is crucial to keep in contact with our truck drivers. I use Motive throughout my day. Review collected by and hosted on G2.com.

Motive provides everything I need to ensure my work as a Transportation Assistant runs smoothly. Honestly, I don't have any complaints or dislikes about it. Review collected by and hosted on G2.com.

I like that they are constantly trying to improve technology and stay compliant with FMCSA updates. Review collected by and hosted on G2.com.

They are constantly doing updates, and it can cause issues if the driver has not updated their app. It makes it a little frustrating with a fleet of owner operators that bring their own devices or for those that are over the road and not tech savvy, but it is all able to be worked through. Review collected by and hosted on G2.com.