--- title: Motive Reviews meta_title: 'Motive Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 3254 reviews by the users' company size, role or industry to find out how Motive works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 3254 scale: '5' date_modified: '2026-08-04' parent_category: name: Supply Chain & Logistics url: https://www.g2.com/categories/supply-chain-logistics --- # Motive Reviews **Vendor:** Motive **Category:** [Fleet Management Software](https://www.g2.com/categories/fleet-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 3,254 ## About Motive Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. As the AI-powered Integrated Operations Platform for the physical economy, Motive helps safety, operations, and finance teams manage drivers, vehicles, equipment, and fleet-related spend in a single system. Combined with accurate AI, the platform gives organizations complete visibility and control while reducing manual work through automation. Motive serves nearly 100,000 customers — from Fortune 500 enterprises to small businesses — across industries including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector. ## Motive Pros & Cons **What users like:** - Users find Motive incredibly **easy to use** , enhancing efficiency in fleet management and driver performance tracking. (1160 reviews) - Users appreciate the **top-tier customer support** of Motive, consistently resolving issues quickly and effectively. (511 reviews) - Users value the **real-time tracking** features of Motive, enhancing fleet management and operational efficiency significantly. (447 reviews) - Users value the **real-time location tracking** of Motive, enhancing coordination and efficiency in daily operations. (408 reviews) - Users highlight the **enhanced safety features** of Motive, appreciating the effective driving logs and AI cameras. (408 reviews) - Users appreciate the **user-friendly interface** and comprehensive features of Motive, enhancing fleet management and performance tracking. (343 reviews) - Driver Monitoring (336 reviews) - Monitoring (256 reviews) - Helpful (253 reviews) - Installation Ease (220 reviews) **What users dislike:** - Users experience **technical issues** with device pairing and incorrect status updates, impacting usability and driver frustration. (281 reviews) - Users are frustrated with the **poor customer support** , wasting time on repetitive troubleshooting steps already completed. (236 reviews) - Users express frustration over **missing features** like roadside assistance and limited service management options. (194 reviews) - Users experience **inaccuracy** in alerts and data, leading to confusion and frustration with driving behavior tracking. (156 reviews) - Users often face **slow performance** , with delays in video processing and lagging features impacting their experience on Motive. (141 reviews) - Users experience **connectivity issues** with Motive, facing lags and disconnections that complicate communication and usability. (132 reviews) - Driver Issues (120 reviews) - Inaccurate Tracking (115 reviews) - Data Inaccuracy (100 reviews) - Update Issues (98 reviews) ## Motive Reviews ### 1. Motive - ating drivers to succeed! **Rating:** 5.0/5.0 stars **Reviewed by:** Gabe O. | EH&S Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2021 **What do you like best about Motive?** The ease of use for drivers was our company's number 1 priority. Our drivers can easily navigate through the system with the app on their tablets. Our drivers come from a wide range of electronics experience, even the least experienced quickly move around in the app, and I seldomly have to assist them. **What do you dislike about Motive?** The YouTube channel is nice, but I wis the app had a built-in chat assistant that would allow them to click on a FAQ and then a link directly to a video on the YouTube page or talk with customer support. **Recommendations to others considering Motive:** If you are looking for an easy-to-operate system, great reporting tools, and something that anyone can install in your trucks, Keep Truckin is the one for you. **What problems is Motive solving and how is that benefiting you?** Motive has made scoring drivers a lot more efficient. With the reports and new safety report function, I can review safety incidents and get in front of unsafe behaviors before anything serious occurs. **Official Response from Gary Smith:** > Hi Gabe, Thank you so much for sharing your feedback, we really appreciate it. Our aim is to continuously improve our App, and constructive reviews/suggestions such as these help us as well as our customers in improving our product and services. For any concerns, please feel free to reach out to us at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you. Motive ### 2. Easy Install, User-Friendly, But Needs Profile Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** X L. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2025 **What do you like best about Motive?** I appreciate how easy the physical installation of Motive devices is, which simplifies the setup process for us. The interface of Motive is remarkably user-friendly and clear, making it easy not just for my own use but also facilitates training for other staff. I find the accurate data provided by the devices and the onboard AI system highly valuable for our fleet tracking and safety compliance operations. This accuracy ensures that we always know the location of our vehicles and assets, while also monitoring driver compliance with road safety regulations. The vast capabilities and features available in Motive, which we haven't even fully explored yet, are promising and allow for potential growth in use when needed. Overall, the ease of use and straightforwardness of Motive make it a beneficial tool for our operations. **What do you dislike about Motive?** I find the driver and user tab in Motive to be poorly designed and lacking in functionality. It is unnecessarily complex because it requires multiple accounts for the same person, depending on their role, forcing them to use different email addresses for usernames. This is inefficient and impractical, as there should be a single profile for each person with the ability to designate their role, such as fleet user, driver, or general manager. **What problems is Motive solving and how is that benefiting you?** I use Motive for fleet tracking, improving compliance, and ensuring driver safety. It helps monitor vehicle locations, track hours of service, and ensure safe driving practices with accurate data and AI capabilities. **Official Response from Gary Smith:** > Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! ### 3. Empowers Smart Decisions with Actionable Insights and Simplicity **Rating:** 4.0/5.0 stars **Reviewed by:** Mark D. | Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Motive?** Simple — it delivers results. No excuses, no wasted motion. The platform gives me control, visibility, and data I can actually use to make smarter decisions, faster. It doesn’t just tell me what’s happening — it tells me what to do about it. And in this game, that edge is everything. **What do you dislike about Motive?** The system can feel clunky when you need it to move fast, and support doesn’t always keep pace with the urgency of real-world operations. **What problems is Motive solving and how is that benefiting you?** Motive helps us cut through the noise and see what’s really happening on the road and in the yard. It gives us visibility into driver behavior, fuel efficiency, maintenance, and compliance — the things that quietly drain profit if you’re not paying attention. It turns data into strategy, helping us run tighter routes, reduce idle time, prevent breakdowns before they happen, and keep our operations compliant without slowing down the business. In short, it turns chaos into control...and control wins games. **Official Response from Gary Smith:** > Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com, Live Chat or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! ### 4. Motive Inovation in trucking **Rating:** 5.0/5.0 stars **Reviewed by:** Ivy K. | Safety Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2024 **What do you like best about Motive?** I have been using Motive for a while and as a Safety manager in trucking it made my job easier. Motive has faetures for a better safety managemant and it's very useful if you want to improve your company Safety score. It shows details as disconnects, violations and it has many coaching events. **What do you dislike about Motive?** I find only two negative things on Motive. First, on the Settings (grey) dashboard, when selecting the "Drivers" section, it doesn’t allow you to select drivers by name. Instead, they appear mixed up, which makes it a bit difficult to organize and manage them quickly. This could use some improvement for better efficiency. Second, I find that Motive doesn’t offer training courses for drivers. While there are some great resources available for fleet managers, as a Safety Manager, it’s challenging for me to explain my perspective on the driver app to the drivers without more targeted training options. It would be great if Motive could consider adding some driver-specific courses within the app to help improve understanding and compliance. **What problems is Motive solving and how is that benefiting you?** I am dealing daily with driver issues related to Safety and Complience, so when I have a problem with violations or disconnects, Motive is always there to help me out. **Official Response from Gary Smith:** > Thank you so much for your kind words, Ivy! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! ### 5. Admin **Rating:** 5.0/5.0 stars **Reviewed by:** Nelson L. | Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2025 **What do you like best about Motive?** The Motive Fleet Management System distinguishes itself with a user-friendly interface and robust features that simplify daily fleet operations. Its intuitive dashboards, real-time GPS tracking, and automated reporting tools allow teams to easily monitor vehicles, maintain compliance, and boost productivity—all without a steep learning curve. The platform delivers clear insights into driver performance, maintenance requirements, and safety incidents, empowering organizations to make informed, data-driven choices. With responsive customer support and smooth mobile access, Motive helps both fleet managers and drivers remain connected and efficient while on the move. For businesses prioritizing reliability, transparency, and operational control, Motive remains a trustworthy and high-quality solution. **What do you dislike about Motive?** The Motive Fleet Management System offers a seamless and straightforward experience right from the initial login. Its user-friendly interface, real-time tracking, and automated processes make it easy to manage vehicles, drivers, and compliance, even for those who are new to fleet technology. The system’s comprehensive reporting and intelligent alerts keep you well-informed and in control at all times. Additionally, the support team is highly responsive and available whenever you need help. With dependable performance, smooth mobile integration, and ongoing updates, I find there is truly nothing to complain about. Motive stands out as a complete solution that boosts safety, productivity, and confidence throughout the entire fleet. **What problems is Motive solving and how is that benefiting you?** Motive addresses major challenges in fleet operations by integrating all crucial data and tools into a single, user-friendly platform. With real-time GPS tracking, it removes uncertainty, while automated logs and document management help maintain compliance. Proactive maintenance insights minimize downtime, and enhanced visibility into driver behavior and asset activity promotes greater safety and cost savings. Motive also streamlines team communication, resulting in a more efficient operation where decisions are made quickly, resources are managed more effectively, and every job proceeds more smoothly from beginning to end. **Official Response from Gary Smith:** > Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! ### 6. Reliable and User-Friendly Driver Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Joshua S. | Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Motive?** I find Motive easy to use and it has worked flawlessly for me when I need to pull up a driver's location. It's reliable, so I don't have to worry about the accuracy of the information I'm receiving regarding a driver's location. **What do you dislike about Motive?** The only issue I have is the map's ability to move when locked on a driver. You cannot slide or zoom out to see the area. **What problems is Motive solving and how is that benefiting you?** I use Motive to track transport drivers, monitor their hours of service, and ensure accurate driver location information. It's easy to use and reliable, so I don't worry about incorrect data. **Official Response from Gary Smith:** > We’re truly grateful for your positive feedback, Joshua! Thank you so much for sharing your feedback and for taking the time to leave this review. We’re really glad to hear that you find Motive easy to use and reliable, especially when it comes to pulling up a driver’s location and trusting the accuracy of that information. Knowing you can depend on Motive for critical tasks like this is exactly what we strive for. We also appreciate you calling out how you use Motive to track transport drivers, monitor HOS, and ensure accurate location data. It’s great to know the platform is helping you stay on top of safety, compliance, and day-to-day operations without having to worry about incorrect data. Regarding your feedback about the map controls when locked on a driver — thank you for highlighting this. We understand how important it is to be able to move and zoom the map while focused on a specific driver, and feedback like yours helps us identify where we can improve the experience. We’ve shared this input with our product team so it can be considered as we continue enhancing our mapping and visibility tools. We truly appreciate you using Motive and helping us get better with your suggestions. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! Motive ### 7. Efficient Tracking and Safety with Motive **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathan S. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Motive?** I like the ease of use of the reports and the card assignment to drivers. The motion tracking of our cameras is invaluable for disputing any incidents while on the road. The initial setup was fairly easy, requiring just a few onboarding calls. **What do you dislike about Motive?** So far, not a thing. **What problems is Motive solving and how is that benefiting you?** I use Motive for tracking driver spend and safety, solving expense tracking and providing useful reports. **Official Response from Gary Smith:** > We’re truly grateful for your positive feedback, Jonathan! It’s great to know the reports are easy to use, card assignment to drivers has been helpful, and camera motion tracking has been valuable for disputing incidents on the road. We’re also glad the setup process was fairly easy. If you have further feedback or need assistance, please reach out to support@gomotive.com, call our Support Hotline at (855) 434-3564, or contact us via live chat. Regards, Motive ### 8. Essential Fleet Management with Reliable Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Jerry S. | Dispatcher, Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2025 **What do you like best about Motive?** I like having 24/7 access and insight on my fleet with Motive. It helps me always have eyes on where my drivers and equipment are. The initial setup was very easy, so that was a big plus for me. **What do you dislike about Motive?** Nothing **What problems is Motive solving and how is that benefiting you?** Motive helps with day-to-day operations, providing 24/7 access and insight on my fleet. I always have eyes on where my drivers and equipment are. **Official Response from Bobby Young:** > "Thank you so much for your kind words, Jerry! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564." ### 9. Convenient Clarity Camera **Rating:** 5.0/5.0 stars **Reviewed by:** Don T. **Reviewed Date:** July 15, 2026 **What do you like best about Motive?** The AI system is especially beneficial in helping with my day-to-day operations. **What do you dislike about Motive?** Camera adjustment bracket could use additional teeth to ensure exceptional maneuverability. **What problems is Motive solving and how is that benefiting you?** Motive allows us to ensure the safety of our drivers while utilizing it's revolutionary AI system. It also ensure the protection of our fleet and product as we're able to monitor the status of said service. **Official Response from Gary Smith:** > Thank you for your review, Don ! We're glad to hear about your use of Motive products and service. We appreciate any additional feedback for improvements and share it with the relevant team. If you have further feedback or need assistance in the future, please reach out to us at support@gomotive.com, 24/7 Live Chat or call our Support Hotline at (855) 434-3564. Regards, Motive ### 10. Fantastic system **Rating:** 4.5/5.0 stars **Reviewed by:** Matthew B. | Transportation Director, Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2025 **What do you like best about Motive?** Motive has been a wonderful change for our company, the GPS tracking, the ease of implementation and use, and the ability to customize the alerts sent directly to me during and outside of business hours have been exceptional. I have not needed to use their customer support much as their system is very user friendly. **What do you dislike about Motive?** I do not have many dislikes about motive, their AI event capture could use some work (can't recognize certain stop sign behavior, exact speed limits, etc) but that is no fault of theirs, AI has problems everywhere. **What problems is Motive solving and how is that benefiting you?** We moved over to Motive from Samsara in January 2025 due to a lot of issues we were having with Samsara and it has solved everything we were struggling with before. Being able to quickly access videos, track all of our vehicles with limited interruptions has not only saved us money but it has saved us time. **Official Response from Gary Smith:** > Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 11. Real-Time Driver Monitoring, But Needs Connectivity Improvements **Rating:** 4.5/5.0 stars **Reviewed by:** Philip S. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Motive?** I like the fact Motive tracks every important piece of information, such as safety events, and it gives good breakdowns on coaching for the drivers. The safety events populate real-time and give opportunities for immediate review by the drivers, along with review and coaching discussion points with leadership. **What do you dislike about Motive?** The Bluetooth connections constantly disconnect and reconnect, throwing off drivers' compliance numbers. Connecting to trucks could be improved. **What problems is Motive solving and how is that benefiting you?** I use Motive to monitor drivers in real-time, solving time inefficiencies and preventing drivers from going off the grid. It provides real-time safety event data for immediate review and coaching, improving driver safety. **Official Response from Gary Smith:** > Thank you so much for your kind words Phillip and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 12. Excellent Course Tracking with Handy Vehicle Diagnostics **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Motive?** The tracking of course is the key component. But i like the vehicle diagnostics that it gives, the error codes or any faults also. **What do you dislike about Motive?** its very accurate, to the point it is doing what needs to be done. **What problems is Motive solving and how is that benefiting you?** Vehicle maintenance and tracking were always a concern, but Motive is helping with both. **Official Response from Gary Smith:** > Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 13. Streamlines Operations with Top Support—AI Features Could Use Fine-Tuning **Rating:** 5.0/5.0 stars **Reviewed by:** Angel H. | Logistics Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2025 **What do you like best about Motive?** What I value most about using Motive for our business is the way it streamlines our operations by sending alerts for HOS violations, driving notifications, and reminders when documents are due for updates. I also appreciate their customer support, which is consistently available and accessible by phone, chat, or email—something I find particularly helpful. Our team depends on Motive every day to track our drivers in real time, ensure they are completing pre-trip inspections and taking required breaks, and to receive instant feedback on their driving scores. It's easy to use, and integrates perfectly into our day to day projects. **What do you dislike about Motive?** I really don't have many negative things to say about Motive. If I were to point out one area for improvement, it would be that the AI features could benefit from some additional fine-tuning. **What problems is Motive solving and how is that benefiting you?** This tool makes it much easier for me to monitor all my employees, which is particularly helpful given the large number I manage. It also supplies all the information I require to stay up to date. **Official Response from Russell Cook:** > Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! ### 14. Excellent Driver Tracking and Support, Hoping for More Features **Rating:** 5.0/5.0 stars **Reviewed by:** Brandon R. | Dispatch, Enterprise (> 1000 emp.) **Reviewed Date:** October 25, 2025 **What do you like best about Motive?** Motive is a great tool to help track our drivers and coordinate pick ups and deliveries. The mobile is also very easy to use and can send notifications when drivers message me. I use Motive daily to help track our drivers and send messages of changes directly to them. I can set up group messages for my weekend drivers and weekday drivers. Customer support has been a huge help with the issues we had setting up additional users and integrating into the trucks. **What do you dislike about Motive?** I would like to see more features added to the software such as arrival notifications to a specified location. **What problems is Motive solving and how is that benefiting you?** Tracking drivers and getting more accurate arrival times has made my job so much easier. I don't have to guess or hope their not stopping for a four course meal, I can see where they are. If something happened and I need the driver to return, I can quickly send them a message. Motive has been a huge help and I'm glad my company has this service. **Official Response from Russell Cook:** > Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! ### 15. Superior Safety Features, Needs Better Reporting Tools **Rating:** 4.0/5.0 stars **Reviewed by:** Chaim F. | Director of Logistics, Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Motive?** I find the connection with Motive really good, and I appreciate the superior cameras that sharply pick up when drivers are not safe. It's valuable that the system notifies you when the driver does something wrong while driving, allowing you to coach the driver. **What do you dislike about Motive?** Motive has a very clumsy reporting tool. You don't have all information in one place. There is no custom reporting either. **What problems is Motive solving and how is that benefiting you?** I use Motive for HOS tracking, monitoring driver routes, and fuel usage. It helps in coaching drivers with its superior camera detecting unsafe driving, and assists in IFTA reporting. **Official Response from Gary Smith:** > Thank you so much for your kind words, Chaim! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. ### 16. Safe **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive **Reviewed Date:** July 15, 2026 **What do you like best about Motive?** I like motive because it reviews your driving distances and trips. **What do you dislike about Motive?** What I dislike about Motive is the inaccuracy within the app about the driving distance sometimes and even after I log out it still somehow detect and report that I was driving at some point of time. **What problems is Motive solving and how is that benefiting you?** Motive is helping me track my driving habits and distances. **Official Response from Gary Smith:** > Thank you for your review. We're glad to hear about your use of Motive products and service. We appreciate any additional feedback for improvements and share it with the relevant team. If you have further feedback or need assistance in the future, please reach out to us at support@gomotive.com, 24/7 Live Chat or call our Support Hotline at (855) 434-3564. Regards, Motive ### 17. Great Images and an Easy-to-Access Dashboard **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Motive?** The images are great and easy to access dashboard **What do you dislike about Motive?** that we need to request videos for everything we are looking for and its time consuming. GPS location is delayed and it needs to be refreshed to get up to date data. **What problems is Motive solving and how is that benefiting you?** AI coaching is helping driver to identify strengths and weakness. **Official Response from Gary Smith:** > Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 18. Phenomenal GPS Tracking with Ease of Use **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew C. | General Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Motive?** I find Motive to be a valuable GPS tracking software that I use daily and love. It really helps me track my drivers on deliveries better and keep an account of maintenance issues. I love the simplicity and ease of use, and their asset tracking is phenomenal. The initial setup was very straightforward, and everything works very well for me. **What do you dislike about Motive?** I do not dislike anything about the software **What problems is Motive solving and how is that benefiting you?** Motive helps me track my driver on deliveries better and keep an account of maintenance issues. I love its simplicity and ease of use, and the asset tracking is phenomenal. **Official Response from Gary Smith:** > Thank you so much for your kind words Matthew and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 19. AI-Driven Safety and Tracking, Needs Better Reporting **Rating:** 4.0/5.0 stars **Reviewed by:** Jason T. | Director of Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Motive?** I really like the AI features of the system paired with the cameras. I like how it keeps us focused on the most important safety events and issues. It's been a real time saver. **What do you dislike about Motive?** I do feel like the reporting could be a little better. I also think that the desktop can be difficult to navigate. Some of the reporting generates a clunky CSV file. I prefer dashboards and live data feeds over CSV files. **What problems is Motive solving and how is that benefiting you?** Motive helps with safety, ELD, and GPS tracking for my fleet, focusing on important safety events. It's a real time saver. **Official Response from Gary Smith:** > Thank you so much for your kind words Jason and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 20. Great “Find Nearby Entities” Feature, but Driver Search Reset Needs Work **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Motive?** I like the "Find Nearby Entities" feature the most. **What do you dislike about Motive?** I dislike that I have to clear drivers after searching for a driver. I feel it should automatically go back to the list of drivers. **What problems is Motive solving and how is that benefiting you?** Motive is refining it's driver alerts. This does not directly affect me but does affect my drivers. **Official Response from Gary Smith:** > Thank you so much for your kind words Verified User and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 21. Frequent Glitches and Weak Cell Coverage Make Truck Tracking Unreliable **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Motive?** I like that Motive is easy to login to, wish there was an app to use **What do you dislike about Motive?** the glitches and the inability to track our trucks when cell service is weak - wish there was an app **What problems is Motive solving and how is that benefiting you?** i am unaware of any issues that we have that are being addressed by Motive **Official Response from Gary Smith:** > Thank you for taking the time to share your feedback. We’re glad to hear that logging in and getting started with Motive has been easy for you. We’re sorry to hear about the glitches you’ve experienced, especially when it comes to tracking trucks in areas with weak cell service. We also appreciate your feedback around wanting a stronger app experience. Your comments are helpful because they highlight where we need to improve reliability and make Motive more valuable in day-to-day operations. We understand it’s frustrating when the product does not clearly solve the problems you need it to. Thank you again for the honest review. Feedback like this helps our team focus on the areas that matter most to customers. For any concerns, please feel free to reach out to us at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you. MOTIVE ### 22. Real-Time Van Tracking That Makes Scheduling Way Easier **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Motive?** Keeping track of my techs’ vans in real time helps me a lot, especially when I’m scheduling. **What do you dislike about Motive?** Sometimes I need to log out and then log back in just to refresh the data. **What problems is Motive solving and how is that benefiting you?** Real-time tracking—knowing where my techs are at any given moment—helps me schedule more effectively when calls come in. **Official Response from Gary Smith:** > Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com, Live Chat or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! ### 23. Efficient Tracking with Minor Telematics Hiccups **Rating:** 4.5/5.0 stars **Reviewed by:** Olujide O. | Manager, Operations (WG), Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2025 **What do you like best about Motive?** I like that Motive is easy to use and has a great UI. I also believe the GPS location services might be what I enjoy most because it's quite efficient and useful. Being able to track and follow up with my drivers in real time means a lot to a dispatch team and management. Plus, the initial setup of Motive was pretty easy. **What do you dislike about Motive?** I think the telematics could be improved. It sometimes displays erroneous values for fuel. **What problems is Motive solving and how is that benefiting you?** I use Motive for ELD and HOS management with GPS tracking. It solves location, visibility, and timing issues, allowing real-time tracking and follow-up with drivers. This is crucial for dispatch teams and management. **Official Response from Russell Cook:** > Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! ### 24. Great features, and they have been improving very quickly! **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony A. | Regional Health and Safety Manager, Enterprise (> 1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Motive?** Safety Event capture settings are easy to review. **What do you dislike about Motive?** The customer service is lacking in responsiveness and seems that they do not communicate with each other. When a ticket is created, multiple agents provide different responses. **What problems is Motive solving and how is that benefiting you?** Hours of service tracking, Incident event investigation, Vehicle tracking. **Official Response from Russell Cook:** > Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. ### 25. Easy to Use, Quick to Find Information, and Helpful Updates **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2026 **What do you like best about Motive?** it's easy to use and I like the updates that were added. when looking for information I need to use it quick and simple to find. **What do you dislike about Motive?** its takes a while to load up when switching from page to page **What problems is Motive solving and how is that benefiting you?** tracking the drivers and get information on where they have been **Official Response from Gary Smith:** > Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 26. Being able to see where the drivers are, its easy to see. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain **Reviewed Date:** July 15, 2026 **What do you like best about Motive?** That is easy to navigate, and it is user friendly. **What do you dislike about Motive?** That sometime it has the driver on a different road and then they get a speeding violation when they really are going the correct speed. **What problems is Motive solving and how is that benefiting you?** It helps me not have to call my drivers to see where they are I am able to get on and see. ### 27. Facilitate fleet tracking, but the software stability needs improvement. **Rating:** 4.5/5.0 stars **Reviewed by:** William K. | Fleet, Safety & Quality Control Sr Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Motive?** Me gustan algunas de las características que ofrece Motive, especialmente las nuevas herramientas de IA. **What do you dislike about Motive?** One aspect that can be improved is that we have too many disconnection triggers from the gateways, and we have reviewed it so thoroughly that I rule out that the vast majority of them are caused by hardware disconnection issues. So, I think there might be a software problem causing the constant disconnection. **What problems is Motive solving and how is that benefiting you?** Motive solves the problem of knowing where each vehicle in our fleet is at all times and monitors the behavior of our drivers, identifying who are better in safety and other aspects of driving. **Official Response from Gary Smith:** > We’re truly grateful for your positive feedback, William! It’s great to know the Motive interface is easy and interactive to use. We’re also glad the platform is helping you monitor vehicle locations and driver behavior across your fleet. We understand your concern about frequent gateway disconnection triggers and the possibility of a software-related issue. We’ve shared your comments with the relevant teams for review to improve the experience. If you have further feedback or need assistance, please reach out to support@gomotive.com, call our Support Hotline at (855) 434-3564, or contact us via live chat. Regards, Motive ### 28. User-Friendly, Reliable Driver Tracking **Rating:** 4.0/5.0 stars **Reviewed by:** kelly o. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Motive?** I like that Motive is pretty user friendly and easy to understand. I also find that tracking drivers and electronic logs work well. **What do you dislike about Motive?** I find the connection issues frustrating. **What problems is Motive solving and how is that benefiting you?** I use Motive to keep track of my drivers and electronic logs, and it's pretty user friendly and easy to understand. **Official Response from Gary Smith:** > Thank you so much for your kind words kelly o. and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 29. Integral Solution for Tracking and Safety **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Motive?** I really appreciate how fast we can retrieve important information from the app. I also enjoy that it automatically records Hours of Service using ELD, which is very helpful. The setup was simple and intuitive, making the initial process smooth. Plus, Motive provides an integral solution for all our needs. **What do you dislike about Motive?** Sometimes it takes a little bit of time to retrieve Safety Events reports information. **What problems is Motive solving and how is that benefiting you?** I use Motive to track and trace drivers in real-time and improve safety by monitoring driver behavior. I like the quick retrieval of important information and how it automatically records Hours of Service using ELD. **Official Response from Gary Smith:** > Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! ### 30. Effortless Fleet Tracking, Game-Changing Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Jason A. | Area Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Motive?** I use Motive to track fleet vehicles and for coaching and correcting driving habits. I like that it has a simple, easy-to-use platform. I'm able to review driving incidents, and the camera helps me verify if an incident actually occurred. The camera and fuel controls were reasons for choosing Motive. The setup for Motive was easy, and getting it running was straightforward, although getting all vehicles set up was the hardest part. **What do you dislike about Motive?** I would like location details in the email notifications. **What problems is Motive solving and how is that benefiting you?** I use Motive to track fleet vehicles, coach driving habits, verify driving incidents, and reassign vehicle use efficiently. **Official Response from Gary Smith:** > Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com, Live Chat or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! ### 31. Easy Driver Location Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Motive?** I like being able to keep up with my drivers and see their locations. **What do you dislike about Motive?** It doesn’t always seem accurate, and it’s usually a few minutes behind. **What problems is Motive solving and how is that benefiting you?** It’s improved a lot—I can now get the driver’s location directly instead of having to call drivers just to find out where they are. **Official Response from Gary Smith:** > Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 32. Easy-to-Use Dispatching and Truck Tracking That Smooths Daily Coordination **Rating:** 4.5/5.0 stars **Reviewed by:** Brent T. | Logistics Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Motive?** I used it as a driver, and it was fairly easy to use. It’s also user-friendly in the office for dispatching and tracking trucks, which makes day-to-day coordination smoother. **What do you dislike about Motive?** On the odd occasion, it can lag and not update, but it’s very rare. **What problems is Motive solving and how is that benefiting you?** It seems like Motive is easier for drivers to use compared to the previous system. **Official Response from Gary Smith:** > Thank you so much for your kind words Brent and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! ### 33. Trying to unlock the potential **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Construction **Reviewed Date:** July 20, 2026 **What do you like best about Motive?** I like the idea of motive. The automatic alerts can be helpful for accountability. **What do you dislike about Motive?** The automatic alerts are not always correct and frequently flag infractions erroneously. speeding flagged for going 70 in 55. But driver was in "express lane" where speed limit is 65. **What problems is Motive solving and how is that benefiting you?** It is helping raise awareness for DOT rules and regulations. ### 34. Easy to Use, Clear Videos, and Simple Team Tracking **Rating:** 4.0/5.0 stars **Reviewed by:** Gary R. | Regional Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Motive?** I like the ease of use. I can find my team easily. The videos are clear and crisp. **What do you dislike about Motive?** The product is designed for larger vehicles and I find that many reported safety infractions do not apply to our cargo vans and passenger vehicles. There should be customizable setting. **What problems is Motive solving and how is that benefiting you?** I can clearly see bad driver behavior and have direct evidence/visuals for coaching **Official Response from Gary Smith:** > Thank you so much for your kind words, Gary! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com, Live Chat or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! ### 35. Intuitive Platform with Powerful AI Dashcam and Comprehensive Fleet Features **Rating:** 4.5/5.0 stars **Reviewed by:** Rontae A. | DOT Support Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** October 21, 2025 **What do you like best about Motive?** My experience with the Motive platform has been overwhelmingly positive, primarily due to its exceptional user experience and its industry-leading safety technology. 1. Unified Platform: Ease of Use, Implementation, and Feature Richness: The platform's greatest strength is its unified nature. It is highly intuitive for both fleet managers on the dashboard and drivers on the mobile app, making daily use (Frequency of Use) simple. The setup process is often described as "plug and play," contributing to its excellent Ease of Implementation. It offers a comprehensive and constantly expanding suite of features (Number of Features), integrating ELD, GPS, asset tracking, and spend management into a single, cohesive system, which drives organizational efficiency. I also appreciate the company’s commitment to ongoing development, as new features are consistently rolled out. 2. Dual-Facing Cameras and Unrivaled AI Safety: The AI Dashcam system is the standout feature. The dual-facing cameras provide essential context by capturing both the road and the driver's actions simultaneously. Critically, the AI capabilities—particularly the real-time detection of high-risk behaviors like cell phone usage and smoking—are game-changers. This automated, immediate feedback loop helps drivers self-correct in the moment, proactively preventing accidents and providing undeniable evidence for driver exoneration in the event of an incident. **What do you dislike about Motive?** One significant shortcoming of Motive is the absence of a fully automated vehicle maintenance scheduling feature. At present, the platform relies heavily on manual input for tracking maintenance, which can be time-consuming. Additionally, Motive does not offer built-in, native tools for driver dispatching and scheduling. As a result, users often have to turn to external solutions or handle these tasks manually, which can hinder overall operational efficiency and make daily route and assignment management less streamlined. **What problems is Motive solving and how is that benefiting you?** Real-Time Coaching offers immediate, in-cab alerts that help modify driver behavior before accidents happen. This proactive approach has been statistically shown to reduce the number of incidents overall. Liability Shield provides high-definition video that serves as clear evidence for driver exoneration, helping the company avoid costly litigation and lowering the severity of insurance claims. Operational simplicity and a high adoption rate are also key strengths. The platform is easy to use and implement, which leads to a much higher rate of driver adoption compared to other options. Its unified system brings together ELD, GPS, asset tracking, and fuel management, streamlining daily tasks for both drivers and managers. By centralizing these functions, the platform eliminates data silos, reduces administrative paperwork, and encourages frequent use across the entire fleet. **Official Response from Russell Cook:** > Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! ### 36. Streamlines Driver Log Management Effortlessly **Rating:** 5.0/5.0 stars **Reviewed by:** cadence d. | hos specialist, Enterprise (> 1000 emp.) **Reviewed Date:** June 03, 2024 **What do you like best about Motive?** I find Motive incredibly helpful for viewing driver accounts and logs, as well as making necessary log edits for the drivers. I appreciate that it solves logging problems by sending over a report if a driver makes a mistake, which helps us fix the logs. I like how user-friendly the app is and especially appreciate how helpful the chat feature is when I have an issue, allowing me to stay on the phone with the driver and chat with Motive at the same time. The initial setup was very easy. **What do you dislike about Motive?** The thing I think could improve is where we see the unidentified on the driver profile, we are unable to assign them as personal conveyance. **What problems is Motive solving and how is that benefiting you?** I use Motive to view driver accounts and logs, make log edits, and use driver truck profiles for camera access. It solves logging problems by reporting mistakes, helping us fix logs. **Official Response from Gary Smith:** > Thank you so much for your kind words, Cadence! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com, Live Chat or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! Motive ### 37. Effortless Fleet Monitoring and ETA Management **Rating:** 5.0/5.0 stars **Reviewed by:** David M. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Motive?** I like that Motive is easy to use and greatly helps with time frames on deliveries. I love being able to tell when and where the driver is at all times, which makes fast deliveries possible. The initial setup was great, and everything has been working smoothly. I also appreciate how well Motive functions for fleet monitoring and GPS, as we've had a positive experience so far. **What do you dislike about Motive?** none at this time **What problems is Motive solving and how is that benefiting you?** I use Motive for fleet monitoring and GPS, solving ETA and delivery time frame issues. It’s easy to use and lets me track drivers, ensuring fast deliveries. **Official Response from Gary Smith:** > Thank you so much for your kind words David and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 38. Great Driving Insights, but Random Logouts Disrupt the Experience **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Environmental Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Motive?** I like being able to see safe driving habits and track vehicles. **What do you dislike about Motive?** Sometimes the site logs me out at random times, which is frustrating and interrupts what I’m doing. **What problems is Motive solving and how is that benefiting you?** It shows us our idling time and allows us to let our crew members know where they can do better. **Official Response from Gary Smith:** > Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 39. Motive makes it very user friendly and easy to track your fleet. The AI camera system is next level **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad **Reviewed Date:** July 14, 2026 **What do you like best about Motive?** Helps me track the idle % of the fleet and transactions from the motive card very easy **What do you dislike about Motive?** Not really much to dislike because motive matched our needs pretty spot on for the company **What problems is Motive solving and how is that benefiting you?** Motive helped our fleet with idle percent alot we went from a almost 35% idle down to 10% which helps cut fuel costs ### 40. Simplified Fleet Management with Minor Tracking Lag **Rating:** 4.0/5.0 stars **Reviewed by:** Kel L. | Mechanic, Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2025 **What do you like best about Motive?** I like that Motive is a lot easier to read than other options and it's easy to program the trackers when I put them on. It's not complicated at all, and even a fifth grader should be able to handle it. Setting it up was pretty easy too, like one plus one, especially after reading the directions or watching the video. If you're technologically inclined, you're pretty much good to go. **What do you dislike about Motive?** Sometimes the accuracy on the tracking and the keeping up with the fleet takes a while for the new location to be pinpointed. **What problems is Motive solving and how is that benefiting you?** Motive centralizes our fleet management, making it easier to track everything without multiple apps. It's straightforward to read and program, even for those who aren't tech-savvy. **Official Response from Gary Smith:** > Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 41. Efficient Compliance, Needs GPS Accuracy **Rating:** 4.0/5.0 stars **Reviewed by:** Joseph H. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Motive?** I like that Motive is a cellphone app and not a permanent system. I appreciate the GPS and camera features for tracking drivers and being able to update customers, as well as having cameras to protect in case of an incident. I also find that setting it up is very easy to do in-house. **What do you dislike about Motive?** I have connection issues with Motive. It can be slow to update driver locations, and the GPS will not show the current location properly. **What problems is Motive solving and how is that benefiting you?** Motive makes us compliant and allows tracking with GPS and cameras. This helps update customers and protect against incidents. **Official Response from Gary Smith:** > Thank you so much for your kind words Joseph and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 42. AI-Driven Insights That Make Motive a Must-Have **Rating:** 5.0/5.0 stars **Reviewed by:** Lenwood R. | Distribution Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2026 **What do you like best about Motive?** All of your AI-driven data has been really helpful for us. Our company uses your tracking, cameras, and Motive cards, and after Vision 2026 we will definitely expand our use of Motive products. **What do you dislike about Motive?** I don’t see any downsides to using Motive. If you’re not using Motive, that’s the real downside. **What problems is Motive solving and how is that benefiting you?** Motive helps keep my drivers operating safely. It also helps us control costs with the Motive cards, and it makes it easier to track and route our drivers. **Official Response from Gary Smith:** > Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 43. Efficient Tracking with a Few Hiccups **Rating:** 4.5/5.0 stars **Reviewed by:** Colin V. **Reviewed Date:** February 16, 2026 **What do you like best about Motive?** I like that you can do a running speed on our units, and they can be tracked in a moment's notice. If I get a warning of an accident alert, I can see if they're actually moving or if it was just a wildlife near miss. I like that. **What do you dislike about Motive?** Motive's search engines can be a pain to use. Their dropdown menu is choppy. It used to have the search box readily available on the screen, but after an update a couple of months ago, you now have to click over to turn the search engine on. **What problems is Motive solving and how is that benefiting you?** I use Motive for tracking our units' speeds and locations across the country. It helps track running speed instantly and alerts me to potential accidents, distinguishing between actual movement and near misses. **Official Response from Gary Smith:** > Thank you so much for your kind words, Colin! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com, Live Chat or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! Motive ### 44. Great Program **Rating:** 5.0/5.0 stars **Reviewed by:** Margaret F. | Office Administration, Transportation/Trucking/Railroad, Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2025 **What do you like best about Motive?** I like that I can track our drivers on the app as well as on my computer I can pull reports quickly and download to email Very easy program to use We use this everyday for our drivers and the dash cam feature has helped us in a few situations where we needed video proof **What do you dislike about Motive?** I couldn't download my reports for a few weeks other than that the program has been working very well for us **What problems is Motive solving and how is that benefiting you?** When we needed video proof we had it available thanks to the dash cams **Official Response from Gary Smith:** > Thank you so much for your kind words, Margaret! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! MOTIVE ### 45. Effortless Tech Management with Fast Response **Rating:** 5.0/5.0 stars **Reviewed by:** Prit P. | Dispatch Technician, Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2026 **What do you like best about Motive?** I find Motive easy to use, and it has a fast response time, which is great for my work. The setup process was very easy, which made getting started a lot smoother. **What do you dislike about Motive?** I’d like the map to show more accurate positions for the people displayed on it. **What problems is Motive solving and how is that benefiting you?** I use Motive to find nearby techs and send them to stores that need assistance. It's easy to use and has a fast response time. **Official Response from Gary Smith:** > Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 46. Essential Tool for GPS and Telematics Management **Rating:** 4.5/5.0 stars **Reviewed by:** Matthew E. | Terminal Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Motive?** I really appreciate the logging aspects of Motive, especially for ensuring my drivers are within their allotted timeframes with HOS and documentation. I also find the violation notifications helpful, which works well with the logging features. **What do you dislike about Motive?** I would like more freedom to edit my driver's logs as a manager. Having to wait for their permission before correcting a mistake is cumbersome. Having them approve the correction should be more than enough. **What problems is Motive solving and how is that benefiting you?** Motive helps track GPS, logging, and telematics. I appreciate the logging features for ensuring drivers are within HOS timeframes, and the violation notifications are helpful. **Official Response from Gary Smith:** > Thank you so much for your kind words Matthew and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 47. Accurate Fleet Tracking and Vehicle Location Control **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Motive?** It allows you to view and modify vehicle locations accurately, and to monitor the fleet precisely. **What do you dislike about Motive?** The communication sent to drivers can be annoying at times. **What problems is Motive solving and how is that benefiting you?** It helps the fleet stay focused and more aware of safe driving, which is the most important thing when operating commercial vehicles. **Official Response from Gary Smith:** > Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 48. Insightful Monitoring, But Navigation Could Improve **Rating:** 5.0/5.0 stars **Reviewed by:** Tichina H. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Motive?** I appreciate the detection of behaviors through live cameras, which aligns perfectly for my job regarding DOT logs. It's a one-stop shop. I can see the performance of my team right away and provide feedback to positively impact driving behaviors. **What do you dislike about Motive?** Navigating the site sometimes is challenging, and I'm not always sure what's available for me. **What problems is Motive solving and how is that benefiting you?** Motive provides insight and analysis, logs info for DOT, and detects behaviors through live cameras. It aligns with my job, acting as a one-stop shop. I can see team performance instantly and provide feedback to improve driving behaviors. **Official Response from Gary Smith:** > Thank you so much for your kind words Tichina and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 49. Works well and helps track time discrepancies. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction **Reviewed Date:** July 13, 2026 **What do you like best about Motive?** The violations with video evidence is best for our team. It helps reduce false claims. **What do you dislike about Motive?** I do not have many complaints. I would like to be able to access video without requesting and pull live if possible. **What problems is Motive solving and how is that benefiting you?** False Claims of other drivers claiming our techs were in the wrong when it was not their fault. ### 50. Basic Driver App, But Blame Shifting and Accuracy Issues Need Fixing **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Maritime | Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Motive?** The driver app. Although basic, the app allows for drivers to see their mishaps and track their score. **What do you dislike about Motive?** What frustrates me most is that the user ends up being blamed for software or platform errors. There are also many areas that clearly need improvement—speed, accuracy, AI, and more. Rather than focusing so much on events and promoting the latest and greatest, I’d rather see that same effort go into refining and stabilizing the current product. **What problems is Motive solving and how is that benefiting you?** This platform helps me curb bad driving habits by letting me educate and train drivers in a more tailored, individualized way. **Official Response from Gary Smith:** > Hi , Thank you for taking the time to share your feedback, and we’re sorry for the experience you’ve had with Motive. We’d like to review this in detail and work toward a resolution. Please provide your contact information through one of our support channels: Email: support@gomotive.com Phone: 855-434-3564 Live chat If it’s convenient, you can also reply here with the following information: Best number to call Best time to call Time zone Your email address Once we receive your details, a member of our team will reach out as soon as possible. Regards, Motive Support ## Motive Discussions - [What is Motive (Formerly KeepTruckin) used for?](https://www.g2.com/discussions/what-is-motive-formerly-keeptruckin-used-for) - 2 comments, 1 upvote - [Do you like being deceived and lied to?](https://www.g2.com/discussions/do-you-like-being-deceived-and-lied-to) - 2 comments, 1 upvote - [h](https://www.g2.com/discussions/motive-formerly-keeptruckin-h) - 1 comment, 1 upvote - [When do you expect to have the Canadian Rules and Regulations out and running?](https://www.g2.com/discussions/when-do-you-expect-to-have-the-canadian-rules-and-regulations-out-and-running) - 2 comments, 1 upvote - [2021 Freightliner installation](https://www.g2.com/discussions/42936-2021-freightliner-installation) - 1 comment, 1 upvote - [View Motive pricing details and edition comparison](https://www.g2.com/products/motive-technologies/reviews?page=8&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-04+19%3A01%3A10+-0500&secure%5Bsession_id%5D=04ef981f-a25c-41cd-8f10-3a1eac892750&secure%5Btoken%5D=625a82964eba168aba02f820eef795bf8717781d690bf8d7e2b3e65ffc995eec&format=llm_user) ## Motive Integrations - [Axon Trucking Software](https://www.g2.com/products/axon-trucking-software/reviews) - [B2W Maintain](https://www.g2.com/products/b2w-maintain/reviews) - [CloudTrucks](https://www.g2.com/products/cloudtrucks/reviews) - [Coast](https://www.g2.com/products/coast-2025-05-06/reviews) - [CruiseControl](https://www.g2.com/products/cruisecontrol/reviews) - [Descartes MacroPoint](https://www.g2.com/products/descartes-macropoint/reviews) - [Ditat](https://www.g2.com/products/ditat/reviews) - [Fleetio](https://www.g2.com/products/fleetio/reviews) - [Fleetworthy](https://www.g2.com/products/fleetworthy/reviews) - [Fleetworthy Weigh Station Bypass](https://www.g2.com/products/fleetworthy-weigh-station-bypass/reviews) - [FourKites](https://www.g2.com/products/fourkites/reviews) - [Fullbay](https://www.g2.com/products/fullbay/reviews) - [Goods Transport System (GTS)](https://www.g2.com/products/goods-transport-system-gts/reviews) - [Google Maps Platform](https://www.g2.com/products/google-maps-platform/reviews) - [Google Sheets for Confluence - Workspace Connector](https://www.g2.com/products/google-sheets-for-confluence-workspace-connector/reviews) - [HCSS](https://www.g2.com/products/hcss/reviews) - [HIghways.io](https://www.g2.com/products/highways-io/reviews) - [LoadMaster](https://www.g2.com/products/loadmaster/reviews) - [Looker](https://www.g2.com/products/looker/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [MobiWork](https://www.g2.com/products/mobiwork/reviews) - [Netradyne](https://www.g2.com/products/netradyne/reviews) - [Odoo ERP](https://www.g2.com/products/odoo-odoo-erp/reviews) - [ORBCOMM](https://www.g2.com/products/orbcomm/reviews) - [OrgWiki](https://www.g2.com/products/orgwiki/reviews) - [osapiens](https://www.g2.com/products/osapiens/reviews) - [Penske](https://www.g2.com/products/penske/reviews) - [Platform Science Connected Vehicle Platform](https://www.g2.com/products/platform-science-connected-vehicle-platform/reviews) - [PortPro](https://www.g2.com/products/portpro/reviews) - [PrePass](https://www.g2.com/products/prepass/reviews) - [project44](https://www.g2.com/products/project44/reviews) - [Prophesy Dispatch, a Körber product](https://www.g2.com/products/prophesy-dispatch-a-korber-product/reviews) - [Quintiq Logistics Planning](https://www.g2.com/products/quintiq-logistics-planning/reviews) - [Relay](https://www.g2.com/products/relay-2024-06-14/reviews) - [Relay Network](https://www.g2.com/products/relay-network/reviews) - [Samsara](https://www.g2.com/products/samsara/reviews) - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews) - [SOTI MobiControl](https://www.g2.com/products/soti-mobicontrol/reviews) - [Tenstreet for Carriers](https://www.g2.com/products/tenstreet-for-carriers/reviews) - [TORO](https://www.g2.com/products/toro/reviews) - [Toro TMS](https://www.g2.com/products/toro-tms/reviews) - [Transflo](https://www.g2.com/products/transflo/reviews) - [Trimble Connect](https://www.g2.com/products/trimble-connect/reviews) - [Trimble TMS](https://www.g2.com/products/trimble-tms/reviews) - [Trimble TMT Fleet Maintenance (Formerly TMW Systems)](https://www.g2.com/products/trimble-tmt-fleet-maintenance-formerly-tmw-systems/reviews) - [Trinium-TMS](https://www.g2.com/products/trinium-tms/reviews) - [Trucker Tools](https://www.g2.com/products/trucker-tools/reviews) - [Truckpedia TMS](https://www.g2.com/products/truckpedia-tms/reviews) - [Vektor TMS](https://www.g2.com/products/vektor-tms/reviews) - [WEX Fuel Cards & Fleet](https://www.g2.com/products/wex-fuel-cards-fleet/reviews) - [Whip Around](https://www.g2.com/products/whip-around-whip-around/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) - [Workday Talent Management](https://www.g2.com/products/workday-talent-management/reviews) ## Motive Features **Vehicle Management** - Inventory - Fuel Management - Maintenance - Vehicle Tracking **Asset Definition** - Asset Register - Asset Tracking - Relationships - Asset Tracking - Costs - Asset Tracking **Records Management** - Dispatch records - Truck maintenance records - Driver pay records - Mileage reports - IFTA reports - Fuel management reports - Driver analytics **Reporting** - Expense reporting - Fuel reports - Vehicle reporting - Service costs **Vehicle Tracking** - Alerts - Locations - Fuel Consumption - Inventory - Geofencing **ELD Compliance** - Hours Logged - Preventive Maintenance - DVIR - Offline Access **Driver Management ** - Onboarding - Safety - Driver Tracking - Driver Behavior **Deliveries** - ETAs - Proof of delivery - Route Optimization **Asset Tracking** - Location - Asset Tracking - Status - Asset Tracking - History - Asset Tracking **Accounting** - Invoicing - Payroll - Accounts Receivable/Accounts Payable **Task Alerts** - Maintenance alerts - Mileage reminders - Notifications **Driver Tracking** - Alerts - Mileage - Performance - ETAs **Dashcam** - Automatic Incident Detection - Safety Score - Automated Footage Upload **Order Management** - Order processing **Planning** - Calendar - Maintenance priority - Scheduling **Analytics** - Vehicle Performance - Driver Performance - Cost **Agentic AI - Asset Tracking** - Natural Language Interaction **Analytics** - Vehicle Performance - Driver Performance - Costs **Routing and Dispatch** - Truck routing **Work Orders** - Approval and Rejection - Automatic service records - Shop communication - Inspection **Agentic AI - Fleet Tracking** - Proactive Assistance - Decision Making **Agentic AI - Fleet Management** - Proactive Assistance - Decision Making - Multi-step Planning - Collision Detection - Natural Language Interaction - Facial Recognition **Agentic AI - Trucking** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Generative AI - Fleet Management** - Text Summarization ## Top Motive Alternatives - [Samsara](https://www.g2.com/products/samsara/reviews) - 4.5/5.0 (4,874 reviews) - [Lytx](https://www.g2.com/products/lytx/reviews) - 4.3/5.0 (185 reviews) - [Geotab](https://www.g2.com/products/geotab/reviews) - 4.5/5.0 (199 reviews)