--- title: Motive Reviews meta_title: 'Motive Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 3254 reviews by the users' company size, role or industry to find out how Motive works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 3254 scale: '5' date_modified: '2026-08-05' parent_category: name: Supply Chain & Logistics url: https://www.g2.com/categories/supply-chain-logistics --- # Motive Reviews **Vendor:** Motive **Category:** [Fleet Management Software](https://www.g2.com/categories/fleet-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 3,254 ## About Motive Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. As the AI-powered Integrated Operations Platform for the physical economy, Motive helps safety, operations, and finance teams manage drivers, vehicles, equipment, and fleet-related spend in a single system. Combined with accurate AI, the platform gives organizations complete visibility and control while reducing manual work through automation. Motive serves nearly 100,000 customers — from Fortune 500 enterprises to small businesses — across industries including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector. ## Motive Pros & Cons **What users like:** - Users find Motive incredibly **easy to use** , enhancing efficiency in fleet management and driver performance tracking. (1160 reviews) - Users appreciate the **top-tier customer support** of Motive, consistently resolving issues quickly and effectively. (511 reviews) - Users value the **real-time tracking** features of Motive, enhancing fleet management and operational efficiency significantly. (447 reviews) - Users value the **real-time location tracking** of Motive, enhancing coordination and efficiency in daily operations. (408 reviews) - Users highlight the **enhanced safety features** of Motive, appreciating the effective driving logs and AI cameras. (408 reviews) - Users appreciate the **user-friendly interface** and comprehensive features of Motive, enhancing fleet management and performance tracking. (343 reviews) - Driver Monitoring (336 reviews) - Monitoring (256 reviews) - Helpful (253 reviews) - Installation Ease (220 reviews) **What users dislike:** - Users experience **technical issues** with device pairing and incorrect status updates, impacting usability and driver frustration. (281 reviews) - Users are frustrated with the **poor customer support** , wasting time on repetitive troubleshooting steps already completed. (236 reviews) - Users express frustration over **missing features** like roadside assistance and limited service management options. (194 reviews) - Users experience **inaccuracy** in alerts and data, leading to confusion and frustration with driving behavior tracking. (156 reviews) - Users often face **slow performance** , with delays in video processing and lagging features impacting their experience on Motive. (141 reviews) - Users experience **connectivity issues** with Motive, facing lags and disconnections that complicate communication and usability. (132 reviews) - Driver Issues (120 reviews) - Inaccurate Tracking (115 reviews) - Data Inaccuracy (100 reviews) - Update Issues (98 reviews) ## Motive Reviews ### 1. Enhances Fleet Management with Real-Time Alerts **Rating:** 4.5/5.0 stars **Reviewed by:** Wildy's C. | Enterprise (> 1000 emp.) **Reviewed Date:** May 26, 2026 **What do you like best about Motive?** I like that Motive gives me a better view of how my team uses our vehicles. The alerts and communication features are great because they let my drivers know what's happening and help them be more alert when driving. I also find the initial setup quite easy. **What do you dislike about Motive?** Nothing **What problems is Motive solving and how is that benefiting you?** Motive gives me a better view of how my team uses our vehicles, and the alerts and communication features help my drivers stay more alert and informed on the road. **Official Response from Gary Smith:** > Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 2. Great experince rolling out at several offices **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad **Reviewed Date:** July 14, 2026 **What do you like best about Motive?** The safety features are what sets them apart **What do you dislike about Motive?** I wish the hardware, specifically omnicams, were easier to swap in the cases of an RMA, rather than redoing wiring I wish they were plug and play like the DCs and VGs **What problems is Motive solving and how is that benefiting you?** Telematics and safety are great for preventative measures. Increasing PM compliance and safety regulations **Official Response from Gary Smith:** > Thank you for your review! We're glad to hear about your use of Motive products and service. We appreciate any additional feedback for improvements and share it with the relevant team. If you have further feedback or need assistance in the future, please reach out to us at support@gomotive.com, 24/7 Live Chat or call our Support Hotline at (855) 434-3564. Regards, Motive ### 3. AI-Driven Fleet Safety with Outstanding Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Motive?** I really like Motive's AI cameras, which are exceptional and enhance the attentiveness of our drivers. It's remarkable how behavior changes when drivers know they are being watched. The initial setup of Motive was very easy as well, and the sales and support teams are outstanding, making the transition smooth. **What do you dislike about Motive?** It is very expensive. Creating reports takes time to learn as the report interface could be more intuitive. **What problems is Motive solving and how is that benefiting you?** I use Motive for tracking our fleet, improving driver safety and attentiveness, reducing insurance costs, legal risk, and tracking fuel usage for job costing and state taxes. **Official Response from Gary Smith:** > We’re truly grateful for your positive feedback! Thank you so much for taking the time to share such a thoughtful review. We’re thrilled to hear that you’re seeing strong value from Motive’s AI cameras and the way they enhance driver attentiveness and influence behavior. It’s also great to know that the initial setup was easy and that our sales and support teams helped make the transition smooth — that end‑to‑end experience is something we care a lot about. We really appreciate you highlighting how you use Motive to track your fleet, improve driver safety, reduce insurance costs and legal risk, and track fuel usage for job costing and state taxes. That combination of safety, operational visibility, and financial impact is exactly what we aim to deliver. At the same time, thank you for your candid feedback about pricing and the learning curve with the reporting interface. We understand that cost is an important consideration, and we’re continually working to deliver as much value as possible. Your comments on making the reporting experience more intuitive are especially helpful, and we’ve shared this feedback with our product team as we continue to improve our analytics and reporting tools. Thank you again for being a Motive customer and for helping us get better with your insights. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! Motive ### 4. Fleet Specialist **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Facilities Services **Reviewed Date:** July 21, 2026 **What do you like best about Motive?** The safety features and capabilities as well as the constant upgrades to the card ordering. **What do you dislike about Motive?** The reporting capabilities need improvement. Using the AI to create reports is great but you can't have those show in reporting tab. **What problems is Motive solving and how is that benefiting you?** It is helping us with vehicle health, driver safety and company credit cards. **Official Response from Gary Smith:** > Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 5. Towing for gps location and safety.. **Rating:** 4.0/5.0 stars **Reviewed by:** Bitetto T. | Administrative / Dispatch, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2025 **What do you like best about Motive?** i like the new safety features that remind drivers to buckle up & pay attention. It really has amped up awareness with our staff and it is making a habit out of staying safe and not slacking off. i like the new alerts for the lane swerving that show us just a good visual . another great feature is time-lapse ame changer to get longer videos without watching forever. overall likening new system. I use this system all day to keep track of the guys and make sure they are staying safe. it's easy to use and you learn new stuff on it everyday. **What do you dislike about Motive?** sometimes the gps gets stuck but it usually resolves itself in a few hours or we change the gps equipment. **What problems is Motive solving and how is that benefiting you?** Keeping track of drivers, vehicles and keeping them on track & safe. Nips bad habits in the bud. **Official Response from Russell Cook:** > Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! ### 6. Advanced, User-Friendly Fleet Management **Rating:** 5.0/5.0 stars **Reviewed by:** ryland m. **Reviewed Date:** January 13, 2026 **What do you like best about Motive?** I like the fleet view and the user-friendly aspect of being able to look at an overview of all the trucks we have running for us. I also appreciate how I can quickly find the driver profile and truck profile to problem solve and provide a solution. Motive is more tech-advanced and well put together, which makes it not outdated. The setup was pretty simple for me because I understand basic tech setup. **What do you dislike about Motive?** I'd say some of the roads' speed limits not being updated as they are in real time. For example, road construction is over and the speed limit has gone from 45 to 65 again. **What problems is Motive solving and how is that benefiting you?** I use Motive to monitor truck hours and run reports. It shows me which contractors are running legally. I like the fleet view and user-friendly interface for quickly accessing truck and driver profiles to solve problems. **Official Response from Gary Smith:** > Thank you so much for your kind words, Ryland! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com, Live Chat or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! Motive ### 7. Highly Accurate Driver Tracking with Easy Setup **Rating:** 5.0/5.0 stars **Reviewed by:** OMAR T. | DC Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2025 **What do you like best about Motive?** I like using Motive to track our drivers because it provides accurate tracking without the need to call them. The accuracy helps me track my drivers' time and hours with precision, which is important for managing their schedules effectively. I also appreciate the ELD logs as they are valuable for keeping accurate records. Additionally, the initial setup was super easy, making it convenient to get started with Motive. **What do you dislike about Motive?** editing logs is kind of hard **What problems is Motive solving and how is that benefiting you?** I use Motive to track drivers accurately without calling them and monitor their time and hours efficiently with ELD logs. **Official Response from Gary Smith:** > Thank you so much for your kind words, Omar! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564 ### 8. Took our company to the next level! **Rating:** 5.0/5.0 stars **Reviewed by:** Bessie C. | Finance Director, Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Motive?** There’s so much to like: live information with video, the ability to see costs in real time, and tools for filtering card misuse and training. Customer support is top notch! **What do you dislike about Motive?** We were restricted to only 3 users to have video capabilities which is burdensome. **What problems is Motive solving and how is that benefiting you?** I think just continuation of updates benefits all users and customers. **Official Response from Gary Smith:** > Thank you so much for your kind words Bessie and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 9. Clearer In-Cab Visibility with Broader Coverage **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** February 10, 2026 **What do you like best about Motive?** Motive provides a clearer view inside the cab than our previous platform. It covers areas that other platforms normally do not. **What do you dislike about Motive?** It can take around six months or more for it to “learn.” One major drawback is the speed limits: they’re often not up to date. For instance, old construction-zone speed limits may still appear even after the work is done. I also see speed limits from nearby roads close to interstates showing up incorrectly. All of this creates tons of unnecessary videos to review. **What problems is Motive solving and how is that benefiting you?** We’ve noticed a slight downtick in certain traffic events. **Official Response from Gary Smith:** > Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com, Live Chat or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! ### 10. Easy Driver Coaching and Video Retrieval **Rating:** 5.0/5.0 stars **Reviewed by:** Charles K. | Safety Director, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Motive?** Tracking and coaching drivers is easy. Pulling video is also easy and very important **What do you dislike about Motive?** reports and data export are not as user friendly and robust as we need for year over year trending **What problems is Motive solving and how is that benefiting you?** Improving driver behavior, coaching is easily integrated and drives our incentive program, which ultimately improves performance and lowers our risk and costs **Official Response from Gary Smith:** > We’re truly grateful for your positive feedback, Charles! Thank you for taking the time to share your experience. We’re thrilled to hear that tracking and coaching drivers is easy with Motive, and that pulling video is straightforward and valuable for your operations. Those workflows are critical for safety and visibility, so it’s great to know they’re working well for you. We also really appreciate your candid feedback about reports and data export not being as user-friendly or robust as you need for year-over-year trending. This is exactly the type of insight that helps guide our roadmap. We’ve shared your comments with our product team so they can consider deeper, more flexible reporting and export options for long-term trend analysis. It’s especially rewarding to hear that Motive is helping you improve driver behavior, streamline coaching, power your incentive program, and ultimately lower risk and costs. That combination of safety and performance impact is exactly what we aim to deliver. Thank you again for being a Motive customer and for helping us continue to improve. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! Motive ### 11. Easy Video Requests with Great Video Quality **Rating:** 5.0/5.0 stars **Reviewed by:** Christie B. | safety manager, Transportation/Trucking/Railroad, Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Motive?** I like that I can request video, and I’m happy with the video quality as well. **What do you dislike about Motive?** Sometimes it would be helpful to have audio available as well, so I can hear it too. **What problems is Motive solving and how is that benefiting you?** We’re able to make better decisions about drivers and on the road. **Official Response from Gary Smith:** > Thank you so much for your kind words Christie and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 12. Efficient Fleet Management with Room for Support Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Ramiz H. **Reviewed Date:** February 17, 2026 **What do you like best about Motive?** I like the user interface of Motive and how responsive everything is. I also appreciate the variety of reports that can be pulled from the platform, which makes it easy to perform different tasks. I find it useful for different departments at the company, as I can generate everything from safety-related reports to accounting ones. The user interface makes it easy for everyone at the company to do their jobs efficiently. **What do you dislike about Motive?** The customer service could be a little better. The speed at which things are resolved could be faster. **What problems is Motive solving and how is that benefiting you?** I use Motive for tracking equipment like trucks and trailers to know their location and status. The user interface is intuitive, and the variety of reports makes it easier for different departments to work efficiently. **Official Response from Gary Smith:** > Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com, Live Chat or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! Motive ### 13. Always improving **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2025 **What do you like best about Motive?** The program is very well built. The camera set up is great and how we can download the side camera data separately is great. Our rep Jennifer Chandik is great, we tend to filter our issues through her. **What do you dislike about Motive?** How the driver Safety Scoring only tracts monthly. If we were able to track it weekly that would be ideal. **What problems is Motive solving and how is that benefiting you?** Driver behavior in our equipment. High quality video on the side of our trucks. Reporting of telematics. **Official Response from Gary Smith:** > Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! ### 14. Effortless Truck Tracking and Customer Updates with Motive **Rating:** 5.0/5.0 stars **Reviewed by:** Lily J. | Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Motive?** I appreciate how easy it is to track the location of trucks, which helps me provide customers with a clearer idea of when their rock will be delivered. **What do you dislike about Motive?** I haven't encountered any problems so far. Motive is straightforward to use and very helpful. **What problems is Motive solving and how is that benefiting you?** I can view all the trucks without needing to call the drivers, which gives me a clearer understanding of how to dispatch them more effectively. **Official Response from Gary Smith:** > Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com, Live Chat or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! Motive ### 15. Streamlined Route Planning with Smooth Integrations **Rating:** 4.5/5.0 stars **Reviewed by:** Corey P. | Network Operations Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Motive?** I’m able to navigate distances and see different route options for the same destination. It helps me choose the best route for my driver depending on the weather, traffic, or construction. Speeds up my workflow. Operates and integrates smoothly with my other programs. **What do you dislike about Motive?** I wish it would show mile markers on the map. It would make giving directions to tow companies a lot smoother. **What problems is Motive solving and how is that benefiting you?** It solves the problem of me knowing where exactly my drivers are. It helps me plan their routes and tells me how long they are taking at each stop. **Official Response from Gary Smith:** > Thank you so much for your kind words Corey and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 16. pretty well put together **Rating:** 3.5/5.0 stars **Reviewed by:** Jovanni R. **Reviewed Date:** July 14, 2026 **What do you like best about Motive?** how simple and easy it is to use when i just started using it this year **What do you dislike about Motive?** how everything is compact and you have to click multiple things to get to one thing, ( tracking a truck for example) **What problems is Motive solving and how is that benefiting you?** tracking unit and seeing the history of the truck with a few clicks ### 17. Streamlined Fuel Tracking with Convenient Receipt Logging **Rating:** 5.0/5.0 stars **Reviewed by:** Noah D. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Motive?** I like how Motive allows everyone to log into the site and input receipts, which makes it easier to track fuel for drivers and allocate costs. The initial setup was fairly easy, which was a relief. **What do you dislike about Motive?** I think it could be improved by making it faster or adding the ability to go forwards and backwards through transactions so I do not have to click out of each one to go to another. **What problems is Motive solving and how is that benefiting you?** Motive allows better tracking of fuel for drivers, helping us allocate costs efficiently, and everyone can input receipts online. **Official Response from Gary Smith:** > Thank you so much for your kind words Noah and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 18. Motive insures safe driving habits and allows the driver to learn from mistakes and grow. **Rating:** 5.0/5.0 stars **Reviewed by:** Jamion R. **Reviewed Date:** July 20, 2026 **What do you like best about Motive?** It helps drivers improve driving skills and staying safe on the road. **What do you dislike about Motive?** Sometimes things can't be avoided and it still gets counted against the person event when its the other drivers fault. **What problems is Motive solving and how is that benefiting you?** Motive is teaching me to be a safer driver and it has benefited my drive score. **Official Response from Gary Smith:** > Thank you so much for your kind words, Verified User! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! MOTIVE ### 19. All-inclusive platform, easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Jazmin D. | Transportation Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2024 **What do you like best about Motive?** We have had Motive for years now and it continues to get better. The best thing about Motive is its all-inclusiveness. We are able to have logs, cameras, DVIRs, fleet cards, and more within the same platform. **What do you dislike about Motive?** The Motive fleet card has its issues sometimes with certain purchases. It can cause a disruption at time, but it has gotten better. **What problems is Motive solving and how is that benefiting you?** It helps us keep track of many things in one platform. It is saving us money in the long-run, rather than deal with multiple different programs. **Official Response from Bobby Young:** > "Thank you so much for your kind words, Jazmin! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564." ### 20. Enhances Safety, Simplifies Compliance **Rating:** 4.0/5.0 stars **Reviewed by:** Vatsal Rajesh G. | Logistics Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 24, 2025 **What do you like best about Motive?** I like the Safety & Compliance features of Motive because they relate to driver safety, helping us identify mistakes drivers make while driving. This allows us to coach them effectively and ensure they are complying with DOT regulations as well as traffic laws. Also, I found the initial setup of Motive to be easy. **What do you dislike about Motive?** Reports. Motive can do a better job with its dashboard. **What problems is Motive solving and how is that benefiting you?** Motive helps us manage driver logs and daily communication. The safety features coach drivers on mistakes and ensure compliance with DOT regulations and traffic laws, improving overall safety. **Official Response from Gary Smith:** > We’re truly grateful for your positive feedback, Vatsal ! It’s great to know Motive’s Safety & Compliance features are helping you coach drivers, improve safety, and support DOT and traffic law compliance. We’re also glad the setup process was easy. We understand your concern about reporting and the dashboard experience. We’ve shared your comments with the relevant teams for review. If you have further feedback or need assistance, please reach out to support@gomotive.com, call our Support Hotline at (855) 434-3564, or contact us via live chat. Regards, Motive ### 21. Effortless Real-Time Tracking with Motive **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Motive?** I appreciate Motive's instant information and ease of access, which is particularly invaluable during emergency calls. The ease of use and the amount of data that can be retrieved were major factors that impressed our management. The transition to Motive was seamless for our business, and it effectively covers our needs when it comes to our mobile workforce. **What do you dislike about Motive?** So far, we have had no complaints. **What problems is Motive solving and how is that benefiting you?** I use Motive for tracking employee driving data, providing invaluable real-time info during emergencies. It offers instant information and ease of access, which our management found impressive. **Official Response from Gary Smith:** > We’re truly grateful for your positive feedback! It’s great to know Motive’s instant information, ease of access, and real-time visibility are valuable for your team, especially during emergencies. We’re also glad the transition to Motive was seamless and that it’s supporting your mobile workforce needs. If you have further feedback or need assistance, please reach out to support@gomotive.com, call our Support Hotline at (855) 434-3564, or contact us via live chat. Regards, Motive ### 22. Robust, Easy-to-Use Platform That Delivers **Rating:** 4.0/5.0 stars **Reviewed by:** Matt A. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2026 **What do you like best about Motive?** The robust platform and ease of use. The people who work there are great! **What do you dislike about Motive?** There are a lot of features you have access too that can feel overwhelming at first **What problems is Motive solving and how is that benefiting you?** Asset and fleet tracking and reporting **Official Response from Gary Smith:** > Hi Matt, Thank you for sharing your experience with Motive. We're glad to hear the platform has been robust and easy to use, and that our team has made a positive impact on your experience. It’s great to know Motive is supporting your asset and fleet tracking and reporting needs. We also appreciate your feedback on the platform feeling overwhelming at first due to the number of available features. This feedback has been shared with the relevant team for improvements. Regards, Motive ### 23. Superior Vehicle Tracking with Reliable Safety Features **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew T. **Reviewed Date:** December 22, 2025 **What do you like best about Motive?** I really like how Motive solves a lot of safety problems by ensuring our technicians are driving within speed limits and stopping at stop signs. It also helps us track fuel usage effectively. The review process and safety documentation are really good, and I find it great to know exactly what the technicians are doing. The ability to quickly review incidents with video clips of events like distracted driving or speeding is fantastic. It allows us to verify actual events easily. The Motive team has been really good with helping us get everything set up, making the setup process pretty straightforward. We have clear visibility, and the metrics work correctly. Motive is a far superior tool compared to what we used before, Geotab, and I find it to be the best software I've used for tracking vehicles. **What do you dislike about Motive?** I think maybe a few more adjustments on the drowsiness detection because it triggers a lot when people are yawning. I don't really find it to be an accurate measure of a sleepiness event. It should correlate in some way with someone's eyes closing or how a person is looking around. **What problems is Motive solving and how is that benefiting you?** Motive solves safety problems by ensuring technicians follow speed limits and stop signs, tracks fuel usage, and offers a robust review process. It helps quickly review incidents with video clips to verify events like distracted driving, aiding in safety coaching. **Official Response from Gary Smith:** > Thank you so much for your kind words, Andrew! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com, Live Chat or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! Motive ### 24. Empowers Safety and Competition with Stellar AI **Rating:** 4.5/5.0 stars **Reviewed by:** Keith W. **Reviewed Date:** February 16, 2026 **What do you like best about Motive?** I like that the drivers are able to see their safety score and their rank in the fleet. This creates a healthy competition to be safe. The drivers being able to review their safety videos in real time allows them to self coach before management has even reviewed the video. **What do you dislike about Motive?** I would like the documents section to be more robust. Specifically being able to build more complex documents whose values could be exported into .csv or .xlsx. **What problems is Motive solving and how is that benefiting you?** I use Motive to track assets and manage safety and dispatching. It centralizes safety data for easy access and uses video footage to resolve disputes. Drivers can see their safety scores and rank, fostering a competitive safety culture and allowing self-coaching through real-time video reviews. **Official Response from Gary Smith:** > Thank you so much for your kind words, Keith! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com, Live Chat or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! Motive ### 25. Effortless Fleet Management and Incident Review **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremy J. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Motive?** I use Motive for all my fleet vehicles. It helps us if anybody gets into a wreck by allowing us to provide insurance with recordings of the incidents. I like how Motive has credit cards as well. Reviewing incidents is easy with Motive. The camera has good quality, and any events caught by Motive are super easy to check up on. It's great all around. The initial setup was super easy. **What do you dislike about Motive?** nothing **What problems is Motive solving and how is that benefiting you?** Motive helps provide insurance recordings if a wreck occurs, and makes reviewing incidents easy with its good camera quality. **Official Response from Gary Smith:** > Thank you so much for your kind words, Jeremy! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com, Live Chat or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! ### 26. Essential for Driver Safety and Coaching **Rating:** 5.0/5.0 stars **Reviewed by:** Mena H. **Reviewed Date:** December 21, 2025 **What do you like best about Motive?** I like the fact that Motive keeps the drivers safe. A lot of times, drivers don't realize that they may be doing things that are unsafe until they actually see it on camera, and that helps coach them to become better drivers. With the actual footage, drivers are able to review that footage and can be more easily coached by me. They can recognize any inconsistencies or faults, which makes it easier for me to talk to the drivers and explain things. Learning how to use and navigate Motive was pretty easy for the most part, with a fairly low learning curve. If you work for logistics, I would definitely say ten out of ten, as it helps keep your driver safe on the road and protects them in the event of any accident or wrongdoing besides the driver. **What do you dislike about Motive?** Occasionally, I get footage that isn't consistent with drivers having reckless or unsafe driving habits. Although this isn't very common, it does happen here and there and it could be improved slightly. **What problems is Motive solving and how is that benefiting you?** I use Motive to keep drivers safe by helping them see unsafe behaviors on camera, which coaches them into becoming better drivers. It also provides actual footage to recognize inconsistencies, making it easier to communicate with drivers. **Official Response from Gary Smith:** > Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 27. Frustrating Entry System with Setup Ease **Rating:** 1.5/5.0 stars **Reviewed by:** Nathan W. **Reviewed Date:** December 27, 2025 **What do you like best about Motive?** The initial setup of Motive was fairly easy. I just had to plug in the machine, run all the cords around to get them out of eyesight, and connect my phone to the device. **What do you dislike about Motive?** I have to make an entry every time I get in and out of the vehicle, which is a bit of a problem. It's inconvenient because of the mistakes the program makes. It will overwrite my last entry, making it seem like I've been traveling for much longer than I actually have. The automatic default to be on duty is frustrating too. It changes the previous entry to whatever I'm doing right now, even if I'm just going to church for a short drive. The program insists on defaulting to on duty, even when I'm using personal conveyance. **What problems is Motive solving and how is that benefiting you?** Motive streamlines initial setup, but struggles with automatic entries, causing errors and incorrect activity logs. **Official Response from Gary Smith:** > Hi Nathan, Thank you so much for sharing your feedback, we really appreciate it. Our aim is to continuously improve our App, and constructive reviews/suggestions such as these help us as well as our customers in improving our product and services. For any concerns, please feel free to reach out to us at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you. MOTIVE ### 28. Simplified Safety Management and Monitoring **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2024 **What do you like best about Motive?** I like Motive's web design and its easy-to-use functions. All the modules are on the left, so I can navigate through company to company, and feature to feature. It provides good reporting, tracks time and date, and helps me with tracking everything in one place. **What do you dislike about Motive?** I find the fuel taxes and reporting sections lacking because they do not have proper descriptions. Also, I would like better integration with our accounting software for transactions. **What problems is Motive solving and how is that benefiting you?** I use Motive for accident prevention and safety monitoring. It makes tasks quicker and helps us save on safety. **Official Response from Gary Smith:** > Thank you so much for your kind words, Ken! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! ### 29. Reliable Fleet Management with Impressive Tracking Features **Rating:** 4.5/5.0 stars **Reviewed by:** Austin R. **Reviewed Date:** April 23, 2026 **What do you like best about Motive?** I use Motive to track my fleet of haulers and it really helps me know where my people are at and when they speed. I like that I can predict ETAs, and it helps me keep customers informed about their delivery times. Everything works great, and the initial setup was easy. **What do you dislike about Motive?** No suggestions, maybe slightly better live tracking **What problems is Motive solving and how is that benefiting you?** I use Motive to track my fleet and know where my people are and when they speed. It lets me predict ETAs, so I can inform customers when deliveries will arrive. **Official Response from Gary Smith:** > Thank you so much for your kind words, Austin! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! MOTIVE ### 30. Efficient Fleet Management with Real-Time Safety Updates **Rating:** 4.0/5.0 stars **Reviewed by:** William D. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Motive?** I like the real-time updates via email about safety events that just happened. Whenever a safety event occurs, I get an email about that event. I can go into Motive, review the events, and get in contact with my driver to make sure that we can avoid certain problems in the future. **What do you dislike about Motive?** Nothing **What problems is Motive solving and how is that benefiting you?** I use Motive for tracking fleet maintenance, safety events, and driver safety scores. It provides a great overview of daily fleet operations and real-time updates on safety events, allowing me to address issues promptly with drivers. **Official Response from Gary Smith:** > Thank you so much for your kind words William and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 31. It Transformed Our Fleet Management with Peace of Mind and Control **Rating:** 5.0/5.0 stars **Reviewed by:** Luis Ivan V. **Reviewed Date:** December 19, 2025 **What do you like best about Motive?** What I like most about Motive is its ability to give me absolute operational peace of mind, knowing that I can see and protect the company's assets in real time, from anywhere and in one place. The ability to see and protect in real time makes Motive a strategic pillar for the company. Its true value lies in transforming immediate visibility into preventive control and operational peace of mind. It allows us to act with agility, support our team on the road, and resolve incidents with objective evidence. It protects our assets, optimizes our resources, and builds a culture of trust and responsibility based on facts, not assumptions. Motive is not just technology; it is an ally that turns uncertainty into operational clarity. Furthermore, the basic installation was relatively simple, thanks to its guide and designed hardware. **What do you dislike about Motive?** The main area for improvement would be to optimize the initial experience, as the platform is so comprehensive that it can be overwhelming at first without a structured guide. It is also crucial to configure alerts very carefully to avoid notification overload and ensure that only the truly critical ones are received. **What problems is Motive solving and how is that benefiting you?** Motive gives us real-time control over the fleet, prevents theft, promotes safe driving, optimizes routes, and protects assets and equipment. It gives us peace of mind and operational control from a single platform, transforming immediate visibility into preventive control. **Official Response from Gary Smith:** > Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 32. Intuitive product and great user experience. **Rating:** 4.0/5.0 stars **Reviewed by:** Craig D. | Senior Product Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2026 **What do you like best about Motive?** Like how easy it is to use. Very straight forward. Also the customer service is great at all hours to help trouble shoot issues. **What do you dislike about Motive?** Might be more of a company preferences but the pre trip inspections. If they could vary by vehicle would be great. **What problems is Motive solving and how is that benefiting you?** Most recently when we updated all our fleet to include the dash cam. It has helped us with claims as well as reviewing staff and tour managers. **Official Response from Gary Smith:** > Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 33. Supply New England- Motive's Impact **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2025 **What do you like best about Motive?** Its tracking ability is very refined as well as the ability to modify when certain violations show up against a driver's safety score and when they audibly notify the driver. Its history feature is especially useful to us so we can review certain past events when looking for when or where a certain delivery was dropped off. **What do you dislike about Motive?** We had one truck where it appeared that the Motive unit was drawing excessive power from the truck and thus we have had to pause our use of Motive in it. I also wish the report system was a bit more refined, as it can be difficult to collect all the data points I need across a larger period of time without having to mash multiple reports of different time frames together. **What problems is Motive solving and how is that benefiting you?** Motive is showing us which of our drivers are driving safe and responsibly, allowing us to incentivize our drivers to follow safe practices and reward those that are frequently representing our company on the road in a positive way. It also makes disputes over accidents easier to solve, as the dash cams provide accurate recording of all necessary events. **Official Response from Russell Cook:** > Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! ### 34. Driver Monitoring and Coaching That Delivers **Rating:** 4.5/5.0 stars **Reviewed by:** travis B. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2026 **What do you like best about Motive?** the driver monitoring and coaching is mostly what I think **What do you dislike about Motive?** bugs in the system make it faulty at times **What problems is Motive solving and how is that benefiting you?** driver monitoring mostly, helping with accidents and measure able stuff that alows for giving incentives **Official Response from Gary Smith:** > Hi Travis, Thank you for sharing your experience with Motive. We're glad to hear the driver monitoring and coaching features are helping with safety, accident prevention, and measurable performance tracking. We also appreciate you reporting bugs in the system. This feedback has been shared internally to help improve our services. If you still need assistance, we’d love to help, please reach out to support@gomotive.com or via our 24/7 Chat Support, or call us at (855) 434-3564. Regards, Motive ### 35. Exceptional for Commercial Driving Safety **Rating:** 5.0/5.0 stars **Reviewed by:** Alex P. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2026 **What do you like best about Motive?** I think Motive is great because it pinpoints location very easily, keeping me on track while driving. The aspect I like most is how it ensures safety, making sure I make it home every day. I also appreciate the video quality that adds an extra layer to safety, constantly reminding me that safety is a priority. **What do you dislike about Motive?** Nothing **What problems is Motive solving and how is that benefiting you?** Motive pinpoints location easily and keeps me on track for safety while driving. It ensures I make it home every day safely. **Official Response from Gary Smith:** > Thank you so much for your kind words Alex P. and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 36. Amazing Customer Service and Excited to Get Started **Rating:** 5.0/5.0 stars **Reviewed by:** Jesse L. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2026 **What do you like best about Motive?** Amazing customer service. Installing the devices took some time but looking forward to working with this software. **What do you dislike about Motive?** I am in the processes of gathering baseline information to implement a driver safety program. Honestly, the delay on this project has been on my side. **What problems is Motive solving and how is that benefiting you?** The software is allowing me to gather baseline data on our fleet. I am currently in the processing of using this software for a dissertation in Supply & Logistics. **Official Response from Gary Smith:** > Hi Jesse, Thank you for your kind review. We’re glad to hear you’ve had a positive experience with our customer service and that Motive is helping you gather baseline fleet data for your driver safety program and dissertation work. We also appreciate your transparency around the implementation timeline for your driver safety program. If you have further feedback or need assistance in the future, please reach out to us at support@gomotive.com, 24/7 Live Chat or call our Support Hotline at (855) 434-3564. Regards, Motive ### 37. Streamlines Driver Monitoring with Ease **Rating:** 5.0/5.0 stars **Reviewed by:** Angela V. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Motive?** I use Motive for logbook history and safety reports. It makes my job easier, particularly in monitoring drivers and their behaviors. I like the logbook options, safety records, and alerts we receive as they are simple and efficient. I rate it a 10 out of 10 for recommendation. **What do you dislike about Motive?** Assigning the unidentified driving and yard move presents challenges. **What problems is Motive solving and how is that benefiting you?** I use Motive for logbook history and safety reports. It makes my job easier by monitoring drivers and their behaviors. Motive's logbook options, safety records, and alerts are simple and efficient. **Official Response from Gary Smith:** > Thank you so much for your kind words Angela and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 38. Seamless Fleet Management with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Jessie D. **Reviewed Date:** December 18, 2025 **What do you like best about Motive?** I really appreciate our Account Executive, Heather, who has been unbelievable in her support. She's always there to answer any questions and is incredibly knowledgeable. The user-friendly dashboard of Motive is a big plus too, especially compared to our previous provider where the dashboard was impossible to use. Motive provides a lot more insight into safety regarding our drivers with real-time notifications of unsafe behavior, which is very helpful. Also, the potential proof from recorded footage in case of an accident is invaluable. The setup was very easy, making our transition smooth. **What do you dislike about Motive?** My only "critique" would be shorter lead times in getting questions answered via email. It can take several days which can be problematic when working through an issue on my own. **What problems is Motive solving and how is that benefiting you?** Motive provides real-time notifications of unsafe driver behavior, enhances safety insights, and offers invaluable proof in accidents. The user-friendly dashboard and excellent customer service set it apart from our previous provider, Geotab. **Official Response from Gary Smith:** > Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 39. Great start, with better finish in the future **Rating:** 5.0/5.0 stars **Reviewed by:** Linara S. | Manager of Data Analytics, Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2025 **What do you like best about Motive?** I truly like Motive. I see continuous growth in the platform through ongoing advancements and new integrations. It is very user-friendly, easy to manage, and clearly organized. I appreciate how Motive stays up to date with current technological trends and actively works on improving its capabilities. I see strong potential in Motive and anticipate further advancements as AI continues to evolve and gain momentum. **What do you dislike about Motive?** I understand that Motive is still growing, and there is certainly room for further development. There are a few functionalities, such as enhanced reporting capabilities, that I would like to see implemented in the future. My primary concern at this time is how new the platform is; however, it is clearly making progress and continuing to advance. **What problems is Motive solving and how is that benefiting you?** I definitely think they are honing their face recognition capabilities and continuing to improve their AI. As these features advance, our drivers are being more accurately tagged as part of the active fleet, and their safety scores more closely reflect their actual driving behavior. **Official Response from Gary Smith:** > Thank you so much for your kind words, Linara! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com, Live Chat or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! Motive ### 40. AI-Driven Safety with Room for Alert Improvements **Rating:** 4.5/5.0 stars **Reviewed by:** Trevor C. **Reviewed Date:** December 18, 2025 **What do you like best about Motive?** I love the platform and the AI tech built into the 2-way cameras, as it helps us to keep our drivers safe on the road. The AI tech identifies potential risks before anything bad happens and allows us to coach drivers and make them safer on the road. Additionally, the initial setup of Motive was very easy. **What do you dislike about Motive?** I don't like the false alerts, specifically with speed zones and seatbelts. We would cut coaching time in half if those were improved. There are so many alerts that it's hard to keep up with the ones that need attention ASAP. If nothing else, I would love to see a 'Critical Alerts Only' tab for drivers that need coaching ASAP or some other way to streamline coaching. Also, we have it integrated with McLeod but don't really use many features because it seems to not sync fully. **What problems is Motive solving and how is that benefiting you?** Motive helps monitor unsafe behaviors, identify risks, and stay compliant with HOS. The AI tech in the cameras identifies potential risks, allowing for driver coaching and improving road safety. **Official Response from Gary Smith:** > Thank you so much for your kind words, ! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com, Live Chat or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! Motive ### 41. Outstanding Team and Support Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Jayme B. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2026 **What do you like best about Motive?** The Teams and the support It's like a family feeling and stress free experience **What do you dislike about Motive?** Not having access to over ride manual drive time **What problems is Motive solving and how is that benefiting you?** We use Motive for our logbooks - live data It has help us with our fuel efficiency data and quicker maintenance work orders We can track our equipment in real time We can locate our drivers to keep them safe and know where they are for the jobs **Official Response from Gary Smith:** > Hi Jayme, Thank you for sharing your experience with Motive. We're glad to hear our teams and support have created a stress-free experience and that Motive is helping with live logbook data, fuel efficiency, maintenance workflows, real-time equipment tracking, and driver visibility. We also appreciate your feedback about manual drive time overrides. If you still need assistance, we’d love to help, please reach out to support@gomotive.com, via our 24/7 Chat Support, or call us at (855) 434-3564. Regards, Motive ### 42. Real-Time Asset Tracking and Fuel Management Made Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Safety A. | Safety Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2025 **What do you like best about Motive?** Able to track all assets in real time. Able to track fuel and link connecting cards to each asset **What do you dislike about Motive?** Motive isn't the easiest application to navigate through. Training with your rep is the best way to gain knowledge. **What problems is Motive solving and how is that benefiting you?** Motive helps with minimizing paperwork whether it's Fuel Logs to Pre- Trip inspections. **Official Response from Gary Smith:** > Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! ### 43. Some good and some bad **Rating:** 2.5/5.0 stars **Reviewed by:** Scott B. **Reviewed Date:** July 14, 2026 **What do you like best about Motive?** It has brought my attention to my driving habits. **What do you dislike about Motive?** The camera is not calibrated correctly, I receive hard braking too often and have to put emails in for it to be reviewed and removed. Not realistic parameters for city driving. **What problems is Motive solving and how is that benefiting you?** Making me watch speed limits more closely. ### 44. Motive Cameras: Easy Installation and Everything Included **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Alternative Dispute Resolution | Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Motive?** The Motive cameras came with everything needed for installation and were very easy to install. **What do you dislike about Motive?** The online Motive dashboard is a little confusing to navigate. **What problems is Motive solving and how is that benefiting you?** Motive is helping us keep tabs on our trucks and drivers with real time assistance. **Official Response from Gary Smith:** > Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 45. Unreliable Service with Persistent Issues **Rating:** 0.0/5.0 stars **Reviewed by:** scott m. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2026 **What do you like best about Motive?** The AI feature of Motive works as expected, which is the only aspect that is equal to the competitors and functions properly. The initial setup was easy. **What do you dislike about Motive?** Frequent disconnects, horrible customer service, logs requiring manual cleanup, 'from' and 'to' fields have to be entered manually, still being billed after confirmation of cancellation, and can't stay compliant as the service doesn't work. **What problems is Motive solving and how is that benefiting you?** Frequent disconnects, poor customer service, manual log cleanup, manual entry issues, and continued billing after cancellation are unresolved. Compliance suffers as the service fails to work. The AI feature is the only part functioning well, comparable to competitors. **Official Response from Gary Smith:** > Hi Scott, Thank you so much for sharing your feedback, we really appreciate it. Our aim is to continuously improve our App, and constructive reviews/suggestions such as these help us as well as our customers in improving our product and services. For any concerns, please feel free to reach out to us at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you. MOTIVE ### 46. Robust telematics solution needing some improvement for report customization. **Rating:** 5.0/5.0 stars **Reviewed by:** James G. **Reviewed Date:** February 17, 2026 **What do you like best about Motive?** I like that Motive offers an all-in-one platform for telematics, safety, and compliance. The AI dashcam is very intuitive and continues to get smarter with fast refresh rates. I also appreciate the event detection features and find the software easy to install and de-install. Motive's initial setup was very easy, especially because the previous platform we used had a similar concept for installation. **What do you dislike about Motive?** The report suite is comprehensive, but some customization of reports is a challenge. If there was more capability to customize any report that would be great. There are some driver performance reports that are difficult to customize based on their parameters. **What problems is Motive solving and how is that benefiting you?** Motive helps us identify driver behavior issues, monitor trip usage, mileage, and vehicle engine conditions. **Official Response from Gary Smith:** > Thank you so much for your kind words. We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com, Live Chat or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! Motive ### 47. Highly Accurate and Efficient Fleet Management **Rating:** 5.0/5.0 stars **Reviewed by:** Donnie . | Service Operations Support, Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2025 **What do you like best about Motive?** I like the accuracy and efficiency of Motive. I can check the history and real-time location within seconds of logging in, whenever a need arises. **What do you dislike about Motive?** Nothing I can think of. **What problems is Motive solving and how is that benefiting you?** Motive keeps me updated on the real-time and historical locations of employees quickly and accurately, making fleet management efficient and reliable. **Official Response from Russell Cook:** > Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! ### 48. Excellent Camera Footage for Operational Exoneration **Rating:** 5.0/5.0 stars **Reviewed by:** Jamie S. | Laborer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2026 **What do you like best about Motive?** Camera use for exoneration in operations **What do you dislike about Motive?** I would like the system to recognize behavior change with individual drivers **What problems is Motive solving and how is that benefiting you?** The help with coaching is good by event counts without archiving information on our side **Official Response from Gary Smith:** > Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 49. Motive Keeps Trainers and Drivers Accountable with Reliable Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Treeman . | Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2026 **What do you like best about Motive?** Motive has been successful in tracking accountability with trainers and drivers. **What do you dislike about Motive?** Need to be able to turn off certain alerts within geofenced areas. **What problems is Motive solving and how is that benefiting you?** Motive assist with keeping my fleet as fluid as possible **Official Response from Gary Smith:** > Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 50. Quick, Effective Feedback for Safer Driving **Rating:** 4.5/5.0 stars **Reviewed by:** Jim S. | Enterprise (> 1000 emp.) **Reviewed Date:** May 26, 2026 **What do you like best about Motive?** quick interaction to correct behaviors while driving **What do you dislike about Motive?** Nothing yet, still testing the camera and working on company buying **What problems is Motive solving and how is that benefiting you?** Working to make sure our drivers are being as safe as possible behind the wheel **Official Response from Gary Smith:** > Thank you so much for your kind words Jim S. and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE _______ ## Motive Discussions - [What is Motive (Formerly KeepTruckin) used for?](https://www.g2.com/discussions/what-is-motive-formerly-keeptruckin-used-for) - 2 comments, 1 upvote - [Do you like being deceived and lied to?](https://www.g2.com/discussions/do-you-like-being-deceived-and-lied-to) - 2 comments, 1 upvote - [h](https://www.g2.com/discussions/motive-formerly-keeptruckin-h) - 1 comment, 1 upvote - [When do you expect to have the Canadian Rules and Regulations out and running?](https://www.g2.com/discussions/when-do-you-expect-to-have-the-canadian-rules-and-regulations-out-and-running) - 2 comments, 1 upvote - [2021 Freightliner installation](https://www.g2.com/discussions/42936-2021-freightliner-installation) - 1 comment, 1 upvote - [View Motive pricing details and edition comparison](https://www.g2.com/products/motive-technologies/reviews?page=9§ion=pricing&secure%5Bexpires_at%5D=2026-08-05+19%3A52%3A19+-0500&secure%5Bsession_id%5D=5b7be6f1-9671-4c51-972a-e3c722687e6d&secure%5Btoken%5D=610af339d90d856f9d66cbcdbacc5fa9b2568e4b889dbcff8c07aa413828f156&format=llm_user) ## Motive Integrations - [Axon Trucking Software](https://www.g2.com/products/axon-trucking-software/reviews) - [B2W Maintain](https://www.g2.com/products/b2w-maintain/reviews) - [CloudTrucks](https://www.g2.com/products/cloudtrucks/reviews) - [Coast](https://www.g2.com/products/coast-2025-05-06/reviews) - [CruiseControl](https://www.g2.com/products/cruisecontrol/reviews) - [Descartes MacroPoint](https://www.g2.com/products/descartes-macropoint/reviews) - [Ditat](https://www.g2.com/products/ditat/reviews) - [Fleetio](https://www.g2.com/products/fleetio/reviews) - [Fleetworthy](https://www.g2.com/products/fleetworthy/reviews) - [Fleetworthy Weigh Station Bypass](https://www.g2.com/products/fleetworthy-weigh-station-bypass/reviews) - [FourKites](https://www.g2.com/products/fourkites/reviews) - [Fullbay](https://www.g2.com/products/fullbay/reviews) - [Goods Transport System (GTS)](https://www.g2.com/products/goods-transport-system-gts/reviews) - [Google Maps Platform](https://www.g2.com/products/google-maps-platform/reviews) - [Google Sheets for Confluence - Workspace Connector](https://www.g2.com/products/google-sheets-for-confluence-workspace-connector/reviews) - [HCSS](https://www.g2.com/products/hcss/reviews) - [HIghways.io](https://www.g2.com/products/highways-io/reviews) - [LoadMaster](https://www.g2.com/products/loadmaster/reviews) - [Looker](https://www.g2.com/products/looker/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [MobiWork](https://www.g2.com/products/mobiwork/reviews) - [Netradyne](https://www.g2.com/products/netradyne/reviews) - [Odoo ERP](https://www.g2.com/products/odoo-odoo-erp/reviews) - [ORBCOMM](https://www.g2.com/products/orbcomm/reviews) - [OrgWiki](https://www.g2.com/products/orgwiki/reviews) - [osapiens](https://www.g2.com/products/osapiens/reviews) - [Penske](https://www.g2.com/products/penske/reviews) - [Platform Science Connected Vehicle Platform](https://www.g2.com/products/platform-science-connected-vehicle-platform/reviews) - [PortPro](https://www.g2.com/products/portpro/reviews) - [PrePass](https://www.g2.com/products/prepass/reviews) - [project44](https://www.g2.com/products/project44/reviews) - [Prophesy Dispatch, a Körber product](https://www.g2.com/products/prophesy-dispatch-a-korber-product/reviews) - [Quintiq Logistics Planning](https://www.g2.com/products/quintiq-logistics-planning/reviews) - [Relay](https://www.g2.com/products/relay-2024-06-14/reviews) - [Relay Network](https://www.g2.com/products/relay-network/reviews) - [Samsara](https://www.g2.com/products/samsara/reviews) - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews) - [SOTI MobiControl](https://www.g2.com/products/soti-mobicontrol/reviews) - [Tenstreet for Carriers](https://www.g2.com/products/tenstreet-for-carriers/reviews) - [TORO](https://www.g2.com/products/toro/reviews) - [Toro TMS](https://www.g2.com/products/toro-tms/reviews) - [Transflo](https://www.g2.com/products/transflo/reviews) - [Trimble Connect](https://www.g2.com/products/trimble-connect/reviews) - [Trimble TMS](https://www.g2.com/products/trimble-tms/reviews) - [Trimble TMT Fleet Maintenance (Formerly TMW Systems)](https://www.g2.com/products/trimble-tmt-fleet-maintenance-formerly-tmw-systems/reviews) - [Trinium-TMS](https://www.g2.com/products/trinium-tms/reviews) - [Trucker Tools](https://www.g2.com/products/trucker-tools/reviews) - [Truckpedia TMS](https://www.g2.com/products/truckpedia-tms/reviews) - [Vektor TMS](https://www.g2.com/products/vektor-tms/reviews) - [WEX Fuel Cards & Fleet](https://www.g2.com/products/wex-fuel-cards-fleet/reviews) - [Whip Around](https://www.g2.com/products/whip-around-whip-around/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) - [Workday Talent Management](https://www.g2.com/products/workday-talent-management/reviews) ## Motive Features **Vehicle Management** - Inventory - Fuel Management - Maintenance - Vehicle Tracking - Tire Management - Inspection Management - Dispatch Management - Work Order Management - Employee Management - Order Management - Inventory Management - Driver Management - Document Management - Compliance Management - Transportation Management - Maintenance Management - Mileage Tracking - Records Management - Violation Tracking **Asset Definition** - Asset Register - Asset Tracking - Relationships - Asset Tracking - Costs - Asset Tracking - Alerts/Notifications **Records Management** - Dispatch records - Truck maintenance records - Driver pay records - Mileage reports - IFTA reports - Fuel management reports - Driver analytics - Vehicle Management - Safety Management - Compliance Management - Inventory Management - Dispatch Management - Shipping Management - Claims Management - Invoice Management - Driver Management - Maintenance Management - Work Order Management - Transportation Management - Employee Management - Order Management - Customizable Reports **Reporting** - Expense reporting - Fuel reports - Vehicle reporting - Service costs - Customizable Reports - Historical Reporting **Vehicle Tracking** - Alerts - Locations - Fuel Consumption - Inventory - Geofencing **ELD Compliance** - Hours Logged - Preventive Maintenance - DVIR - Offline Access - Mobile Access **Driver Management ** - Onboarding - Safety - Driver Tracking - Driver Behavior - Cost Tracking - Delivery Tracking - Status Tracking - Asset Tracking - Expense Tracking **Deliveries** - ETAs - Proof of delivery - Route Optimization **Asset Tracking** - Location - Asset Tracking - Status - Asset Tracking - History - Asset Tracking - Funding Source Tracking - Inventory Tracking - IT Asset Tracking - Returns Tracking - Equipment Tracking - Check-in/Check-out - Delivery Tracking - Mobile Time Tracking - Fuel Tracking - Vehicle Tracking **Accounting** - Invoicing - Payroll - Accounts Receivable/Accounts Payable **Task Alerts** - Maintenance alerts - Mileage reminders - Notifications - Mobile Alerts - Equipment Maintenance **Driver Tracking** - Alerts - Mileage - Performance - ETAs **Dashcam** - Automatic Incident Detection - Safety Score - Automated Footage Upload **Order Management** - Order processing **Planning** - Calendar - Maintenance priority - Scheduling - Task Scheduling **Analytics** - Vehicle Performance - Driver Performance - Cost **Agentic AI - Asset Tracking** - Natural Language Interaction **** - Compliance Management - Work Order Management - AI Copilot - Third-Party Integrations - Reminders - Activity Dashboard - Document Management - Inventory Management - Monitoring - Reporting & Statistics - Asset Assignment - Asset Kitting - Audit Management - Barcoding/RFID - Mobile Access - Digital Signature - User Management - Shipping Management - Asset Lifecycle Management - QR Codes - Reservations Management - Maintenance Management - Customizable Fields - Billing & Provisioning - Reporting/Analytics - Customizable Reports - GPS - Software License Management - Audit Trail - Tagging - Search/Filter - Historical Reporting - Contract/License Management - Customizable Forms - Purchase Order Management - Data Import/Export - Disposal Management - Generative AI - Maintenance Scheduling - Complaint Monitoring - Fixed Asset Management - Calendar Management - API - Workflow Management - Depreciation Management - Dispatch Management - Territory Management - Routing - Performance Metrics - Order Management - Route Optimization - Geolocation - Driver Management - Scheduling - Real-Time Updates - Real-Time Monitoring - Geofencing - Real-Time Notifications - Transportation Management - GIS Integration - Geographic Maps - Real-Time Reporting - Employee Management - AI/Machine Learning **Analytics** - Vehicle Performance - Driver Performance - Costs **Routing and Dispatch** - Truck routing - Status Tracking - Activity Tracking - Mileage Tracking - Location Tracking **Work Orders** - Approval and Rejection - Automatic service records - Shop communication - Inspection **Agentic AI - Fleet Tracking** - Proactive Assistance - Decision Making **** - Parts Management - Repair Tracking - AI Copilot - Monitoring - Generative AI - Warranty Tracking - Tire Management - Work Order Management - Vehicle Information - Third-Party Integrations - Real-Time Monitoring - Inspection Management - Fuel Tracking - Service History - Accounting Integration - API - Reporting/Analytics - Inventory Management - Multi-Location - Cost Tracking - Activity Tracking - Document Management - Job Management **Agentic AI - Fleet Management** - Proactive Assistance - Decision Making - Multi-step Planning - Collision Detection - Natural Language Interaction - Facial Recognition **Agentic AI - Trucking** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations **** - Geolocation - Automated Scheduling - Scheduling - Driver Settlements - Fuel Management - Real-Time Monitoring - Route Optimization - AI Copilot - Task Scheduling - Real-Time Reporting - Contact Database - Trip Logs - Activity Dashboard - Reporting & Statistics - Real-Time Notifications - API - Quotes/Estimates - Maintenance Scheduling - GPS - Accounting - Generative AI - Geographic Maps - Monitoring - Load Optimization **Generative AI - Fleet Management** - Text Summarization **** - Geographic Maps - GPS - Generative AI - Routing - Data Import/Export - Third-Party Integrations - AI Copilot - Access Controls/Permissions - Predictive Analytics - Incident Reporting - Automated Scheduling - Route History - Billing & Invoicing - Alerts/Notifications - Customer Database - API - Reporting & Statistics - Activity Dashboard - Real-Time Monitoring - Motor Pool - VIN Lookup - Mobile Alerts - Search/Filter - Monitoring - Scheduling - Email Alerts - Maintenance Scheduling - Performance Metrics - Real-Time Data - For Pilots - Audit Trail - Trip Logs - Real-Time Notifications ## Top Motive Alternatives - [Samsara](https://www.g2.com/products/samsara/reviews) - 4.5/5.0 (4,873 reviews) - [Lytx](https://www.g2.com/products/lytx/reviews) - 4.3/5.0 (185 reviews) - [Geotab](https://www.g2.com/products/geotab/reviews) - 4.5/5.0 (200 reviews)