--- title: Motive Reviews meta_title: 'Motive Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 3254 reviews by the users' company size, role or industry to find out how Motive works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 3254 scale: '5' date_modified: '2026-08-04' parent_category: name: Supply Chain & Logistics url: https://www.g2.com/categories/supply-chain-logistics --- # Motive Reviews **Vendor:** Motive **Category:** [Fleet Management Software](https://www.g2.com/categories/fleet-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 3,254 ## About Motive Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. As the AI-powered Integrated Operations Platform for the physical economy, Motive helps safety, operations, and finance teams manage drivers, vehicles, equipment, and fleet-related spend in a single system. Combined with accurate AI, the platform gives organizations complete visibility and control while reducing manual work through automation. Motive serves nearly 100,000 customers — from Fortune 500 enterprises to small businesses — across industries including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector. ## Motive Pros & Cons **What users like:** - Users find Motive incredibly **easy to use** , enhancing efficiency in fleet management and driver performance tracking. (1160 reviews) - Users appreciate the **top-tier customer support** of Motive, consistently resolving issues quickly and effectively. (511 reviews) - Users value the **real-time tracking** features of Motive, enhancing fleet management and operational efficiency significantly. (447 reviews) - Users value the **real-time location tracking** of Motive, enhancing coordination and efficiency in daily operations. (408 reviews) - Users highlight the **enhanced safety features** of Motive, appreciating the effective driving logs and AI cameras. (408 reviews) - Users appreciate the **user-friendly interface** and comprehensive features of Motive, enhancing fleet management and performance tracking. (343 reviews) - Driver Monitoring (336 reviews) - Monitoring (256 reviews) - Helpful (253 reviews) - Installation Ease (220 reviews) **What users dislike:** - Users experience **technical issues** with device pairing and incorrect status updates, impacting usability and driver frustration. (281 reviews) - Users are frustrated with the **poor customer support** , wasting time on repetitive troubleshooting steps already completed. (236 reviews) - Users express frustration over **missing features** like roadside assistance and limited service management options. (194 reviews) - Users experience **inaccuracy** in alerts and data, leading to confusion and frustration with driving behavior tracking. (156 reviews) - Users often face **slow performance** , with delays in video processing and lagging features impacting their experience on Motive. (141 reviews) - Users experience **connectivity issues** with Motive, facing lags and disconnections that complicate communication and usability. (132 reviews) - Driver Issues (120 reviews) - Inaccurate Tracking (115 reviews) - Data Inaccuracy (100 reviews) - Update Issues (98 reviews) ## Motive Reviews ### 1. Reliable Video Access, Needs Improvement in Quality **Rating:** 3.5/5.0 stars **Reviewed by:** Sal D. | Director, Transportation/Trucking/Railroad, Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Motive?** I really like being able to pull video at almost any time and having the option to include details or just have raw video. It's also helpful being able to switch drivers to different divisions easily. Both of these features make us more efficient. **What do you dislike about Motive?** The video quality is not always great, and the live location is not always accurate. **What problems is Motive solving and how is that benefiting you?** Motive helps us prove fault in accidents by providing an accurate breakdown of events. I can easily pull video and switch drivers to different divisions, making us more efficient. **Official Response from Gary Smith:** > "Thank you so much for your kind words, We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com, Live Chat or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon!" Motive ### 2. Streamlined Asset Tracking with Cost Benefits **Rating:** 5.0/5.0 stars **Reviewed by:** Volodymyr M. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Motive?** I use Motive for tracking assets and checking mileage, which helps me monitor MPG efficiency. I appreciate having control over asset locations, their movements, and the safety records of videos. I like the schedule reports feature because it helps save time on report generation. **What do you dislike about Motive?** I find the mobile app lacking since it doesn't support fleets with multiaccounts. **What problems is Motive solving and how is that benefiting you?** I use Motive to track assets, check mileage and mpg efficiency, and gain control over asset locations, movements, and safety records. The schedule reports feature saves time on report generation. **Official Response from Gary Smith:** > We’re truly grateful for your positive feedback, Volodymyr! It’s great to know Motive is helping you track assets, monitor mileage and MPG efficiency, and stay on top of asset movement and safety records. We’re also glad the scheduled reports feature is helping save time. We understand your concern about the mobile app not supporting fleets with multiaccounts. We’ve shared your comments with the relevant teams for review. If you have further feedback or need assistance, please reach out to support@gomotive.com, call our Support Hotline at (855) 434-3564, or contact us via live chat. Regards, Motive ### 3. Efficient Monitoring with AI, But Weak Customer Service **Rating:** 3.5/5.0 stars **Reviewed by:** eder c. **Reviewed Date:** December 18, 2025 **What do you like best about Motive?** I like using Motive because it helps reduce the company's accident rate and check the status of my operators. It also resolves issues such as the real position of the unit, prevents potential accidents, and with the cameras, responsibilities can be determined. The functionality of the cameras and artificial intelligence is something I really appreciate, as it allows me to see in real-time what my operators are doing and check their health status. Additionally, I find the system easy and intuitive to set up. **What do you dislike about Motive?** I don't like the customer service. I have some projects where they just keep stalling and nothing gets finalized. **What problems is Motive solving and how is that benefiting you?** I use Motive to reduce the accident rate, check the status of my operators, know the real position of the unit, and prevent accidents. The cameras and artificial intelligence help me to determine responsibilities and see what my operators are doing in real time. **Official Response from Gary Smith:** > Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 4. Effortless Setup and Effective Route Review **Rating:** 4.0/5.0 stars **Reviewed by:** Brent U. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Motive?** I like that Motive helps us be more cautious when driving. What I like most is the ability to review my route driven, which helps when it comes to certain behaviors I can review. Also, it was very easy to set up, and I don't think anything can be improved as I like it. **What do you dislike about Motive?** Sometimes signing in before driving can be quite the process **What problems is Motive solving and how is that benefiting you?** Motive helps me get from A to B and review incidents, making driving safer. I like reviewing routes to monitor driving behaviors. **Official Response from Gary Smith:** > Thank you so much for your kind words Brent and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 5. Effortless Monitoring with Real-Time Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Chemicals | Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2025 **What do you like best about Motive?** I like the timestamps and live previews of the camera because they allow me to see what is happening through video recordings. This helps me track my guys constantly without needing to be there physically, offering me peace of mind. Also, the setup was great and straightforward, just plug and play. **What do you dislike about Motive?** I do not like that once you deactivate a user, the card can no longer be used. **What problems is Motive solving and how is that benefiting you?** Motive gives me the ability to manage leaks and track my team even when I'm not physically present. **Official Response from Gary Smith:** > Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! ### 6. Accurate Location Verification, Effortless Setup **Rating:** 5.0/5.0 stars **Reviewed by:** mellisa w. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Motive?** I use Motive to verify the locations of technicians. It helps me quickly find out where they are without having to contact them. I especially like that it gives me the address of the location, and it's very accurate. The speed verification feature is also something I value. Additionally, the initial setup of Motive was very easy and quick. **What do you dislike about Motive?** I love everything about the program. **What problems is Motive solving and how is that benefiting you?** Motive helps me find out where my techs are quickly without contacting them. The address feature is accurate and works great. **Official Response from Gary Smith:** > Thank you so much for your kind words Mellisa and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 7. Perfect for Tracking and Monitoring **Rating:** 5.0/5.0 stars **Reviewed by:** Eneida C. **Reviewed Date:** February 10, 2026 **What do you like best about Motive?** I really like that with Motive I am able to precisely see where my techs are. It allows me to locate immediately how long a tech will take to get to a jobsite, and it's great that I can see any infractions they get from their driving skills. I find it self-explanatory and easy to access, which makes using it straightforward for my work needs. I don't have any complaints about Motive at all; it works just perfect for all my needs. **What do you dislike about Motive?** I love everything about Motive **What problems is Motive solving and how is that benefiting you?** I use Motive to monitor where my techs are and predict how long they'll take to reach jobsites. It helps me precisely track their location and driving skills, which is perfect for my needs. **Official Response from Gary Smith:** > Thank you so much for your kind words, Eneida! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com, Live Chat or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! Motive ### 8. Real-Time Visibility that Transforms Operation **Rating:** 5.0/5.0 stars **Reviewed by:** Karla L. **Reviewed Date:** December 19, 2025 **What do you like best about Motive?** I really like the level of real-time visibility that Motive provides to our operation. The video and telemetry data are very reliable and help us verify incidents quickly. This allows us to make better decisions to reduce operational risk. Additionally, the initial setup was super easy. **What do you dislike about Motive?** Something we could improve is the consistency of connectivity on certain routes with poor signal coverage. Sometimes the devices disconnect, which affects real-time monitoring. Another is to improve network stability or add stronger backup options. If we could have more options to customize reports. **What problems is Motive solving and how is that benefiting you?** I use Motive for tracking units on route, which improves traceability and reduces operational risk. It provides real-time visibility, clear evidence in incidents, and improves operator behavior, allowing us to react quickly to events. **Official Response from Gary Smith:** > Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 9. The improvements Motive has made in 2025 is great. **Rating:** 5.0/5.0 stars **Reviewed by:** moses r. | Safety-Compliance, Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2025 **What do you like best about Motive?** I use Motive all day at work and it is a great tool. It is very user friendly which allows my drivers to navigate threw it easily. **What do you dislike about Motive?** The Motive team has done great improvement in customer service and the expansion in Workforce is great **What problems is Motive solving and how is that benefiting you?** It alleviates a lot of HOS violations, and the monitoring of driver efficiency is the greatest benefit. The new launch of the AI coach is going to free up alot of my time for other areas. **Official Response from Gary Smith:** > Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. ### 10. High-quality cameras and very precise GPS **Rating:** 5.0/5.0 stars **Reviewed by:** José Luis G. | Gerente de Sistemas, Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Motive?** The quality of the cameras and the accuracy of the GPS. **What do you dislike about Motive?** Everything is fine; I have no complaints. Everything has been excellent. **What problems is Motive solving and how is that benefiting you?** the topic of AI with drivers, fuel efficiency, the safety of our assets ### 11. Great Event Detail, but Stop Sign Violations Need More Context **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Translation and Localization | Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Motive?** I like the level of detail that it provides when reviewing events. **What do you dislike about Motive?** When it says a driver has a stop sign violation, but only provides a picture. **What problems is Motive solving and how is that benefiting you?** It has helped us to know more about our driving habits. ### 12. Essential for Fleet Tracking and Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Emmanuel A. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Motive?** I like tracking my drivers to see where they are at all times. The ability to pull up driving history to prove drivers were on site is really helpful when customers question deliveries. I also appreciate how easy it is to give my customers an accurate ETA by checking the app to see exactly where my driver is. Additionally, the initial setup of Motive was very easy. **What do you dislike about Motive?** Nothing **What problems is Motive solving and how is that benefiting you?** Motive helps me track my drivers in real time, providing proof of delivery and accurate ETAs to customers. **Official Response from Gary Smith:** > Thank you so much for your kind words, Emmanuel! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com, Live Chat or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! ### 13. Effortless Setup, Intuitive and Perfect for Route Management **Rating:** 5.0/5.0 stars **Reviewed by:** Devin S. | Enterprise (> 1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Motive?** I think Motive is pretty looking and intuitive, which makes it user-friendly for me. I also find it useful that Motive uses the internet and connects to the World Wide Web, which is important for accessing and managing data. The initial setup of Motive was so easy for me, and I find everything perfect, asking for no changes. **What do you dislike about Motive?** not enough pasta references **What problems is Motive solving and how is that benefiting you?** Motive helps manage shifts and routes for drivers. It's pretty looking and intuitive, and I find it useful that Motive uses the internet. **Official Response from Gary Smith:** > Thank you so much for your kind words Devin and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 14. It Works Every Time **Rating:** 5.0/5.0 stars **Reviewed by:** cody f. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2026 **What do you like best about Motive?** it works it works it works it works it works **What do you dislike about Motive?** it works it works it works it works it works **What problems is Motive solving and how is that benefiting you?** it works it works it works it works it works **Official Response from Gary Smith:** > Hi Cody, Thank you for sharing your experience with Motive. We're glad to hear Motive is working well for you. If you have further feedback or need assistance in the future, please reach out to us at support@gomotive.com, 24/7 Live Chat or call our Support Hotline at (855) 434-3564. Regards, Motive ### 15. Easy to Use and Intuitive, But Can Be Slow **Rating:** 5.0/5.0 stars **Reviewed by:** Esau M. | admin, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2025 **What do you like best about Motive?** I find that Motive is easy to use and intuitive. I also really appreciate that its initial installation was very easy and everything was clear. Additionally, I frequently use Motive to view failure reports, and these features are really useful to me. **What do you dislike about Motive?** Sometimes it is a bit slow or requesting videos takes a while to arrive. **What problems is Motive solving and how is that benefiting you?** I use Motive to monitor units, view fault reports, locations, and diesel percentages. It helps me find units easily and facilitate information. **Official Response from Gary Smith:** > Thank you so much for your kind words, Esau! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! ### 16. Great Value Service at a Fair Cost **Rating:** 4.0/5.0 stars **Reviewed by:** Terra M. | HR Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Motive?** I like the service that they provide with the cost. **What do you dislike about Motive?** How long it takes to get a video request. **What problems is Motive solving and how is that benefiting you?** Helping us see what habits that we can change with our drivers and coaching opportunties. Insuring that we are being safe on the road. **Official Response from Gary Smith:** > Thank you so much for your kind words, Terra! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com, Live Chat or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! Motive ### 17. SYSTEM DOES NOT GIVE AN ALERT PRIOR TO A CAPTURED EVENT ON THE OVER POSTED SPEED LIMIT CATAGORY **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy **Reviewed Date:** July 21, 2026 **What do you like best about Motive?** MAKES YOU MORE AWARE OF CERTAIN EVENTS AND SURROUNDINGS **What do you dislike about Motive?** SYSTEM DOES NOT GIVE AN ALERT PRIOR TO A CAPTURED EVENT ON THE OVER POSTED SPEED LIMIT CATAGORY **What problems is Motive solving and how is that benefiting you?** MAKES ME MORE AWARE OF STOP SIGNS AND COMING TO A COMPLETE STOP ### 18. All-Inclusive ELD Monitoring and Reporting That Covers Our Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2026 **What do you like best about Motive?** Its an all inclusive software covering our needs for ELD's monitoring and reporting. **What do you dislike about Motive?** Very few downsides. There are some growing pains with the AI camera and triggering false events but it is getting better all the time. **What problems is Motive solving and how is that benefiting you?** Fleet safety has always been something that we needed to work on. Since implemting the AI dash cams our drivers have been held accountable and became better drivers over all. **Official Response from Gary Smith:** > Thank you for sharing your experience with Motive. We're glad to hear the platform is helping cover your ELD monitoring and reporting needs, and that the AI dash cams are improving driver accountability and overall fleet safety. We also appreciate your feedback on false event triggering with the AI camera. This feedback has been shared with the relevant team for improvements. Regards, Motive ### 19. Great Truck Visibility, but IFTA Reports and Navigation Can Be a Pain **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2026 **What do you like best about Motive?** I like the online dashboard where I can easily see where all of my trucks are. **What do you dislike about Motive?** I do find at times that it isnt user friendly when trying to find certain things. When I go to pull IFTA reports and mileage it can be a pain. It would be great if there was a search bar that i could just type in what im looking for and it takes me there instead of going back and forth to different screens. **What problems is Motive solving and how is that benefiting you?** It keeps us compliant. I find getting new drivers setup quick and easy. The app for the drivers is pretty intuitive and easy to use. **Official Response from Gary Smith:** > Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 20. Effortless Vehicle Tracking That Boosts Our Business **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica H. | Data Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2025 **What do you like best about Motive?** Motive has proven to be highly beneficial for our company, particularly due to its straightforward vehicle tracking capabilities. This is a tool we use multiple times throughout the day, every day. We can easily review the route history of our vehicles and also monitor their real-time locations on the map. Additionally, having access to vehicle footage is a valuable extra feature. **What do you dislike about Motive?** It has been challenging to determine the precise time a vehicle was at a particular location, and finding the exact spot on the map has also proven difficult. **What problems is Motive solving and how is that benefiting you?** Motive keeps us informed about any issues that might come up throughout a driver's day, such as traffic accidents, service confirmations or missed appointments, and road safety concerns. With this tool, we are able to closely monitor our fleet and enhance our business operations. **Official Response from Gary Smith:** > Thank you so much for your kind words Jessica H. and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 21. Reliable Real-Time Fleet Tracking with Motive **Rating:** 4.5/5.0 stars **Reviewed by:** Micah L. | Dispatcher, Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Motive?** We use Motive to track our small fleet of trucks and get real-time location updates. **What do you dislike about Motive?** The location updates and refresh speed are a little slow, but aside from that, it works as expected. **What problems is Motive solving and how is that benefiting you?** It allows us to see real-time location and share that information with our customers. **Official Response from Gary Smith:** > We’re truly grateful for your positive feedback, Micah! Thank you for taking the time to share your review on G2. We’re really glad to hear that Motive is helping you track your small fleet and get real-time location updates, and that you’re able to share that information with your customers. Providing that visibility and peace of mind to both fleets and their customers is exactly what we aim to do. We also appreciate your honest feedback about the location update and refresh speed feeling a little slow. That’s very helpful input, and we’ve shared it with our product team as we continue working to improve performance and responsiveness across our tracking experience. Thank you again for being a Motive customer and for helping us get better with your feedback. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! Motive ### 22. All Driver Info in One Place—A Seamless Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Sonia C. | Driver Safety/Compliance Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2025 **What do you like best about Motive?** I appreciate being able to keep all of my driver information organized in a single location. **What do you dislike about Motive?** I'm new to Motive, and so far, the only aspect I don't particularly like is having to manage two separate profiles for my drivers. Since we have owner/operators, Motive requires both a driver and a vehicle profile. I understand the reasoning behind this setup, and although I've encountered something similar with another provider, Motive's approach is a bit different. However, this isn't a deal breaker for us—it's simply something new that we're adjusting to. **What problems is Motive solving and how is that benefiting you?** Improved safety tracking and reporting have allowed us to provide more accurate ETAs to our customers. **Official Response from Gary Smith:** > Thank you so much for your kind words, Sonia! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com, Live Chat or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! Motive ### 23. its easy and simple to use. I have been using it for almost 4 years now **Rating:** 4.0/5.0 stars **Reviewed by:** Natalya S. **Reviewed Date:** July 21, 2026 **What do you like best about Motive?** that it is simple to use and user friendly for beginners **What do you dislike about Motive?** sometimes it unlinks to our cameras in the trucks **What problems is Motive solving and how is that benefiting you?** at the moment. all issues that I had with it are solved except that it unlinks to our cameras **Official Response from Gary Smith:** > Thank you for your review, Natalya! We're glad to hear about your use of Motive products and service. We appreciate any additional feedback for improvements and share it with the relevant team. If you have further feedback or need assistance in the future, please reach out to us at support@gomotive.com, 24/7 Live Chat or call our Support Hotline at (855) 434-3564. Regards, Motive ### 24. Great! It has kept me driving safely and also improved my safety on the road. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad **Reviewed Date:** July 21, 2026 **What do you like best about Motive?** Keeping my logs organized and in compliance. **What do you dislike about Motive?** Its ability to stay connected to the Elog on the truck. Constantly having to reconnect slows my productivity. **What problems is Motive solving and how is that benefiting you?** Not having to worry about my logs definitely keeps me moving daily and effectively. **Official Response from Gary Smith:** > Thank you for your review! We're glad to hear about your use of Motive products and service. We appreciate any additional feedback for improvements and share it with the relevant team. If you have further feedback or need assistance in the future, please reach out to us at support@gomotive.com, 24/7 Live Chat or call our Support Hotline at (855) 434-3564. Regards, Motive ### 25. OkayExperience - Easy Use **Rating:** 3.0/5.0 stars **Reviewed by:** Amanda S. | Financial Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2024 **What do you like best about Motive?** The ease of use, it is compatible with most other programs that we use. The business reps that we have are always very responsive and try to fix any issues that we are experiencing in the quickest time frame possible. The Motive equipment is always very easy to install and implement into our fleet. Our drivers are using these devices every single day, multiple times a day. **What do you dislike about Motive?** We updated our cameras and now it is no longer sending us alerts when we have accidents. I know the Motive team is woroking on this. Other than that, we have not had many issues with our Motive devices. **What problems is Motive solving and how is that benefiting you?** Motive is solving the problem of tracking our trucks and a lot of the vehicle/operations reporting that needs to be done on each of the trucks. **Official Response from Russell Cook:** > Hey, We hope you find this message in the best of your health! This is to inform you that we have shared your details with our concerned team for an audit. Once they complete the audit according to your request, they will reach out to you with further details. Meanwhile, your patience is highly appreciated! Regards, Liam Morton Motive Support ### 26. Streamlined Fleet Monitoring with Ease of Use **Rating:** 4.5/5.0 stars **Reviewed by:** Sara B. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Motive?** I use Motive to monitor our fleet, and it really helps us with safe driving by providing very efficient and accurate GPS data. I like the ease of use and accessibility as it's a strong point for us. The setup was easy, and the customer service is top notch. Overall, it's been the best program I've used. **What do you dislike about Motive?** The request time for footage could be faster. **What problems is Motive solving and how is that benefiting you?** I use Motive to monitor safe driving and get accurate GPS data for our fleet. **Official Response from Gary Smith:** > Thank you so much for your kind words Sara and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! ### 27. Motive Fleet App Makes Driver Support and Diagnostics Easy Anywhere **Rating:** 5.0/5.0 stars **Reviewed by:** Mark D. | Director of Safety and Compliance, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Motive?** The Motive Fleet App which allows you to diagnose problems, see alerts, and give guidance to drivers without being in front of computer **What do you dislike about Motive?** On occasion updates occur without notification **What problems is Motive solving and how is that benefiting you?** They have tailored requests to conform to the needsof the company in terms of transmission of documents **Official Response from Gary Smith:** > Thank you so much for your kind words Mark and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 28. Very useful and user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** shana V. | maintenance records, Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2025 **What do you like best about Motive?** Being able to see all our trucks at a glance **What do you dislike about Motive?** Having trouble with it glitching and not loigging trucks. **What problems is Motive solving and how is that benefiting you?** Knowing at a glance where our drivers are and that they will be at appointments on time **Official Response from Gary Smith:** > Thank you so much for your kind words, Shana! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! MOTIVE ### 29. False Infractions and Inaccurate Road Info Undercut the Experience **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Motive?** The ability to have recordings if there are incidents. **What do you dislike about Motive?** The inaccuracy of many information about roads and the amount of false infractions. The chirp from the in vehicle unit is also startling. **What problems is Motive solving and how is that benefiting you?** Appropriate driving habits ### 30. Enhances Fleet Safety and Compliance with Real-Time Monitoring **Rating:** 4.0/5.0 stars **Reviewed by:** Yousuf H. | Safety Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Motive?** What I like best about Motive is how effectively it helps monitor and manage our trucking operations. The system provides clear visibility into drivers’ HOS (Hours of Service) logs, helps identify violations, and ensures compliance. I also appreciate the real-time safety features such as hard brake and speeding alerts, cellphone usage detection, and collision reports. These tools make it easier to track performance, improve safety, and reduce risks across the fleet. **What do you dislike about Motive?** Sometimes Motive is slow to update HOS logs or safety data, and the dashboard could be more user friendly **What problems is Motive solving and how is that benefiting you?** Motive helps with assisting with tracking HOS logs, identifying safety violations, and monitoring driver behaviors such as speeding or hard braking. This has enhanced our ability to maintain compliance, improve safety, and increase efficiency in managing both our trucks and drivers. **Official Response from Gary Smith:** > Thank you so much for your kind words Yousuf H. and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 31. MOTIVE IS A GREAT SAFETY TOOL **Rating:** 5.0/5.0 stars **Reviewed by:** Whitney T. **Reviewed Date:** July 13, 2026 **What do you like best about Motive?** MOTIVE HELPS ME UNDERSTAND MY DRIVE SCORE AND LETS ME SEE WHAT I DO WRONG SO I CAN IMPROVE **What do you dislike about Motive?** I DISLIKE THAT IT CATCHES THINGS LIKE YAWNING AND SNACKING **What problems is Motive solving and how is that benefiting you?** ITS SOLVING MY BAD DRIVING HABITS AND SHOWING ME HOW TO DRIVE SAFER **Official Response from Gary Smith:** > Thank you for your review, Whitney T! We're glad to hear about your use of Motive products and service. We appreciate any additional feedback for improvements and share it with the relevant team. If you have further feedback or need assistance in the future, please reach out to us at support@gomotive.com, 24/7 Live Chat or call our Support Hotline at (855) 434-3564. Regards, Motive ### 32. Regina Lowery -3Ts Trucking - Safety **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2024 **What do you like best about Motive?** The platform offers a range of features, including cameras, auditing reports, compliance logs, fleet view, on-site coaching, violation event tracking, and live streaming. **What do you dislike about Motive?** I’ve used a variety of safety software programs, including Omitracks, Nytx, and Geotab. So far, I haven’t run into any downsides with Motive, and my experience with it has been consistently positive. **What problems is Motive solving and how is that benefiting you?** Tracking violations helps me reduce the number of issues I might have missed during audits, and it also makes it easier to stay on top of camera violations. **Official Response from Russell Cook:** > Thank you so much for your kind words Regina, and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! ### 33. Easy-to-Reach Techs and an All-in-One Platform That Keeps Us Organized **Rating:** 5.0/5.0 stars **Reviewed by:** Laura M. | Transportation Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Motive?** The techs are very easy to communicate with, and it’s simple to get questions answered. The platform has all the bells and whistles needed to keep everything organized and together in one place. **What do you dislike about Motive?** I still haven’t figured out how to delete existing reminders or set up new ones for upcoming maintenance. **What problems is Motive solving and how is that benefiting you?** It helps keep our company in line with what’s going on with our drivers out on the road. The telematics are great and make it easier to stay informed. **Official Response from Gary Smith:** > Thank you so much for your kind words Laura and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 34. Accurate Tracking, Effortless Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Yazan A. | Logistics Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Motive?** I really like that Motive has everything I need for my work, especially when it comes to tracking my employees for medical couriers. The maps are very accurate, and they show exactly where my driver is, which solves the monitoring issues we had before. Plus, the initial setup was very easy, making it straightforward to get started with Motive. **What do you dislike about Motive?** non **What problems is Motive solving and how is that benefiting you?** I use Motive to track my employees for medical couriers and solve monitoring issues. Its accurate maps show exactly where my driver is. **Official Response from Gary Smith:** > Thank you so much for your kind words Yazan and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 35. User-Friendly Platform, But Customer Support Needs More English Speakers **Rating:** 5.0/5.0 stars **Reviewed by:** Cassie M. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Motive?** The platform is easy to navigate and implement. **What do you dislike about Motive?** Need more English speaking representatives. Sometimes the accent is so strong I can't understand them when calling the customer service center. **What problems is Motive solving and how is that benefiting you?** Easy reporting to pay IFTA, so that saves me time, my account rep is great! **Official Response from Gary Smith:** > We’re truly grateful for your positive feedback, Cassie ! Thank you for taking the time to share your feedback on G2. We’re really glad to hear that the platform is easy to navigate and implement. It’s also great to know that IFTA reporting is saving you time, and we appreciate your kind words about your account rep. We appreciate your feedback about your support experience and the difficulty understanding some representatives over the phone. That’s important feedback, and we’ve shared your comments with the relevant teams as we continue working to improve the support experience. Thank you again for being a Motive customer and for helping us improve with your input. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com, call our Support Hotline at (855) 434-3564, or reach out via live chat. We look forward to serving you again soon! Motive ### 36. Eases Fleet Management, But Occasional Glitches with New Features **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Motive?** I think Motive is really good at making a lot of my job easier. There are so many options to make keeping up with our fleet a lot less of a headache. **What do you dislike about Motive?** Something about Motive that I do not like is the glitches that we come across. Sometimes features that are new are a little bit hard to operate. **What problems is Motive solving and how is that benefiting you?** Motive is keeping our fleet safer and is also giving our company a lot of information to use for keeping track of our data. **Official Response from Gary Smith:** > Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com, Live Chat or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! ### 37. Efficient Dispatch with Unmatched Accuracy **Rating:** 5.0/5.0 stars **Reviewed by:** Tennille A. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Motive?** I use Motive for dispatch and am able to locate techs in a timely manner when they are remote. I like the accuracy and time stamps, which help me give customers an ETA with up-to-date times. The view option is nice also. I found the initial setup easy, and everything works well for us so far. **What do you dislike about Motive?** Internet usage **What problems is Motive solving and how is that benefiting you?** I use Motive to locate techs remotely in a timely manner, and the accurate time stamps help me provide customers with up-to-date ETAs. **Official Response from Gary Smith:** > Thank you so much for your kind words Tennille and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 38. On-Demand Video Requests Whenever We Need Them **Rating:** 5.0/5.0 stars **Reviewed by:** jason g. | Safety coord, Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Motive?** We can request video anytime we need. We can folow when need. **What do you dislike about Motive?** When we request a video, we can only get about 10 seconds. We should be able to request a longer video. **What problems is Motive solving and how is that benefiting you?** We abke to make sure our driver are driving safetly. **Official Response from Gary Smith:** > Thank you so much for your kind words Jason and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 39. Live Data Tracking at the Click of a Button with an Easy-to-Use Interface **Rating:** 4.5/5.0 stars **Reviewed by:** Anthony M. | Fleet manger, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2026 **What do you like best about Motive?** Being able to track live data with the click of a button, along with definite updates and an easy-to-use interface, makes this really convenient. **What do you dislike about Motive?** response times on ordering parts, and turn around **What problems is Motive solving and how is that benefiting you?** Live feed and tracking with geofences. **Official Response from Gary Smith:** > We’re truly grateful for your positive feedback, Anthony! Thank you for taking the time to share your feedback on G2. We’re really glad to hear that being able to track live data with a click, get clear updates, and use an easy-to-navigate interface makes Motive convenient for you. It’s also great to know that live feed, tracking, and geofences are helping support your operations in real time. We appreciate your candid note about response times on ordering parts and turnaround. That’s important feedback, and we’re continuously working to improve our service and logistics experience. We’ve shared your comments with the relevant teams so they can review where we can speed things up. Thank you again for being a Motive customer and for helping us improve with your input. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! Motive ### 40. The transition to set up is taking a little longer than expected but overall the system seems fine. **Rating:** 2.5/5.0 stars **Reviewed by:** Perry P. **Reviewed Date:** July 21, 2026 **What do you like best about Motive?** The omni cam set up is pretty cool. It feels like a step in the right direction. **What do you dislike about Motive?** Install Process with 3rd party. Its an added layer to complications. **What problems is Motive solving and how is that benefiting you?** Not being able to see where drivers are at. ### 41. Essential Tool for Real-Time Driver Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher I. | Dispatcher, Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Motive?** I use the Motive app to track my drivers, and I really like that I can monitor them all day long without any glitches. The initial setup was very easy because we had our software engineer install it. I would definitely recommend it to a friend or colleague, as I rated it 11 out of 10. **What do you dislike about Motive?** I would like for the view of the drivers to be closer. **What problems is Motive solving and how is that benefiting you?** I use Motive to track my drivers and it helps solve the issue of not knowing where my trucks are. I like that I can monitor my driver all day long without a glitch on the app. **Official Response from Russell Cook:** > Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! ### 42. General Manager **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Building Materials | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Motive?** I can track when and who long the drivers arrive and are at an address **What do you dislike about Motive?** It refreshes too often and is not as intuitive as some platforms **What problems is Motive solving and how is that benefiting you?** It tracks drivers and their routes **Official Response from Gary Smith:** > Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 43. Driver Alerts That Keep Everyone Aware **Rating:** 5.0/5.0 stars **Reviewed by:** Donna L. | Assistant Transit Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2026 **What do you like best about Motive?** Alerts for the drivers. Makes them aware of their actions **What do you dislike about Motive?** Disconnected camera systems. And getting them back up and running **What problems is Motive solving and how is that benefiting you?** Giving us better drivers. Less accidents **Official Response from Gary Smith:** > Hi Donna, Thank you for sharing your experience with Motive. We're glad to hear the driver alerts are helping increase awareness, support safer driving habits, and reduce accidents. We also appreciate your feedback on disconnected camera systems and resolving it. This feedback has been shared with the relevant team for improvements. For further assistance please email support@gomotive.com, or reach out via our 24/7 Chat Support, or call us at (855) 434-3564. Regards, Motive ### 44. Effortless Reporting and Outstanding Support with Motive **Rating:** 4.5/5.0 stars **Reviewed by:** Jacob . | Fleet Logistics Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Motive?** I really appreciate being able to use AI to generate reports for anything I might need. I also value our representative, who has been extremely attentive and helpful, always taking the time to show us new features and educate us about the different products that Motive offers. The IFTA reporting and fuel import functions are straightforward to use, making our reporting process both easy and efficient. **What do you dislike about Motive?** I wish it were easier to edit trucks, rather than having to open each one individually to make changes. It would be great to have a quick edit option for things like license plates and groups. **What problems is Motive solving and how is that benefiting you?** Since we implemented the driver and forward-facing cameras, our safety metrics have consistently improved. Additionally, the number of incidents captured by the cameras has steadily decreased over time. **Official Response from Gary Smith:** > Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 45. All-in-One Software That’s Customizable and Easy to Navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Chemicals | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Motive?** I like that it includes everything I need in one piece of software. The application is easily customizable and straightforward to navigate, which makes it simple to use. **What do you dislike about Motive?** There isn’t much that I dislike about Motive. If anything, having a dedicated tab just for coaching would make it easier to find and use. **What problems is Motive solving and how is that benefiting you?** Motive is helping techs become better drivers. It lets the techs see each week what caused their score to drop, so they can address it and improve. **Official Response from Gary Smith:** > Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 46. Great Transportation Platform! **Rating:** 4.0/5.0 stars **Reviewed by:** Justin H. | Terminal Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2025 **What do you like best about Motive?** Motive is very user friendly! I love being able to communicate coaching events immediately with our drivers as soon as they happen! **What do you dislike about Motive?** It can be a little daunting trying to pull video from a past event. **What problems is Motive solving and how is that benefiting you?** Motive enables us to view logs, consistently coach behaviors, and keeps us out of the court room due to ease of video download when an event occurs. **Official Response from Russell Cook:** > Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! ### 47. Feature-Rich Platform with Powerful Reporting and Analytics **Rating:** 4.0/5.0 stars **Reviewed by:** Phillip G. | Enterprise (> 1000 emp.) **Reviewed Date:** May 27, 2026 **What do you like best about Motive?** The host of different features and functionalities that are applicable in real world scenarios as well as the available insights you can pull through reporting and analytics **What do you dislike about Motive?** We have noticed collision detection is not always effective and have missed some collision recordings which is not good **What problems is Motive solving and how is that benefiting you?** Fleet safety improvement driving down claims costs and also operational insights like fault codes and fuel consumption **Official Response from Gary Smith:** > Hi Phillip, Thank you for sharing your experience with Motive. We're glad to hear the platform’s features, reporting, and analytics are delivering useful real-world insights and helping improve fleet safety, claims costs, fault code visibility, and fuel consumption. We also appreciate your feedback on collision detection missing some recordings. These concerns have been shared with the relevant team for improvements. If you have further feedback or need assistance in the future, please reach out to us at support@gomotive.com, 24/7 Live Chat or call our Support Hotline at (855) 434-3564. Regards, Motive ### 48. Honest Review **Rating:** 4.5/5.0 stars **Reviewed by:** Emily B. | Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2025 **What do you like best about Motive?** Knowing where your drivers are at any given moment helps to dispatch on the fly and prove detentions to customers. The history feature is awesome. It also shows fault codes on trucks which is very informative to our owner operators. The safety features are also nice as they tell when a driver has a hard stop or speeds. Also, it keeps track of the driver's HOS. It helps the drivers to know when they can and cannot start. **What do you dislike about Motive?** You can't get away with a mere 2 minutes of driving past HOS. **What problems is Motive solving and how is that benefiting you?** Proving that our drivers have been sitting at the rails, depots, or facilities for multiple hours to ensure they get paid for their time. Also, Motive allows us to give accurate ETA's to our customers with ease. **Official Response from Gary Smith:** > Hi, thank you so much for sharing your feedback, we really appreciate it. Our aim is to continuously improve our App, and constructive reviews/suggestions such as these help us as well as our customers in improving our product and services. For any concerns, please feel free to reach out to us at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you. Motive ### 49. Great experience with Motive **Rating:** 5.0/5.0 stars **Reviewed by:** Eugene K. | Safety and Compliance Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2021 **What do you like best about Motive?** They have added added a couple of new useful options. Great value, as always. **What do you dislike about Motive?** Nothing to add to my previous feedback, all good. **Recommendations to others considering Motive:** It is the best software for trucking fleet managers, straightforward to understand if you are a beginner, it has a huge variety of options which help me to keep an eye on all company's trucks, help our drivers with their Log Book problems. Also want to stress on the quality of Keeptrukin customer support; it is truly a top-notch experience! **What problems is Motive solving and how is that benefiting you?** I am a Fleet Safety manager at Safe Way Carrier, use Motive every day to make sure our drivers are compliant and driving safe, this software helps me a lot! **Official Response from Gary Smith:** > Thank you so much for your kind words, Eugene We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564 ### 50. Motive - GPS Management **Rating:** 4.0/5.0 stars **Reviewed by:** Edward D. | Human Resources Director, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Motive?** We like the dashboard, very easy to manage **What do you dislike about Motive?** We had hoped that we would be able to manage the maintenance through the app but it does not do that specifically. **What problems is Motive solving and how is that benefiting you?** They have handled all responses very well and in a timely manner. **Official Response from Gary Smith:** > Thank you so much for your kind words Edward and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ## Motive Discussions - [What is Motive (Formerly KeepTruckin) used for?](https://www.g2.com/discussions/what-is-motive-formerly-keeptruckin-used-for) - 2 comments, 1 upvote - [Do you like being deceived and lied to?](https://www.g2.com/discussions/do-you-like-being-deceived-and-lied-to) - 2 comments, 1 upvote - [h](https://www.g2.com/discussions/motive-formerly-keeptruckin-h) - 1 comment, 1 upvote - [When do you expect to have the Canadian Rules and Regulations out and running?](https://www.g2.com/discussions/when-do-you-expect-to-have-the-canadian-rules-and-regulations-out-and-running) - 2 comments, 1 upvote - [2021 Freightliner installation](https://www.g2.com/discussions/42936-2021-freightliner-installation) - 1 comment, 1 upvote - [View Motive pricing details and edition comparison](https://www.g2.com/products/motive-technologies/reviews?page=190§ion=pricing&secure%5Bexpires_at%5D=2026-08-04+12%3A27%3A12+-0500&secure%5Bsession_id%5D=786c820b-e3fb-4a63-a850-0e9b1b29d1d4&secure%5Btoken%5D=49029862d5b6021b7c890d18a9d7462650475bf65aa2d9ba8fc2780538d712ac&format=llm_user) ## Motive Integrations - [Axon Trucking Software](https://www.g2.com/products/axon-trucking-software/reviews) - [B2W Maintain](https://www.g2.com/products/b2w-maintain/reviews) - [CloudTrucks](https://www.g2.com/products/cloudtrucks/reviews) - [Coast](https://www.g2.com/products/coast-2025-05-06/reviews) - [CruiseControl](https://www.g2.com/products/cruisecontrol/reviews) - [Descartes MacroPoint](https://www.g2.com/products/descartes-macropoint/reviews) - [Ditat](https://www.g2.com/products/ditat/reviews) - [Fleetio](https://www.g2.com/products/fleetio/reviews) - [Fleetworthy](https://www.g2.com/products/fleetworthy/reviews) - [Fleetworthy Weigh Station Bypass](https://www.g2.com/products/fleetworthy-weigh-station-bypass/reviews) - [FourKites](https://www.g2.com/products/fourkites/reviews) - [Fullbay](https://www.g2.com/products/fullbay/reviews) - [Goods Transport System (GTS)](https://www.g2.com/products/goods-transport-system-gts/reviews) - [Google Maps Platform](https://www.g2.com/products/google-maps-platform/reviews) - [Google Sheets for Confluence - Workspace Connector](https://www.g2.com/products/google-sheets-for-confluence-workspace-connector/reviews) - [HCSS](https://www.g2.com/products/hcss/reviews) - [HIghways.io](https://www.g2.com/products/highways-io/reviews) - [LoadMaster](https://www.g2.com/products/loadmaster/reviews) - [Looker](https://www.g2.com/products/looker/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [MobiWork](https://www.g2.com/products/mobiwork/reviews) - [Netradyne](https://www.g2.com/products/netradyne/reviews) - [Odoo ERP](https://www.g2.com/products/odoo-odoo-erp/reviews) - [ORBCOMM](https://www.g2.com/products/orbcomm/reviews) - [OrgWiki](https://www.g2.com/products/orgwiki/reviews) - [osapiens](https://www.g2.com/products/osapiens/reviews) - [Penske](https://www.g2.com/products/penske/reviews) - [Platform Science Connected Vehicle Platform](https://www.g2.com/products/platform-science-connected-vehicle-platform/reviews) - [PortPro](https://www.g2.com/products/portpro/reviews) - [PrePass](https://www.g2.com/products/prepass/reviews) - [project44](https://www.g2.com/products/project44/reviews) - [Prophesy Dispatch, a Körber product](https://www.g2.com/products/prophesy-dispatch-a-korber-product/reviews) - [Quintiq Logistics Planning](https://www.g2.com/products/quintiq-logistics-planning/reviews) - [Relay](https://www.g2.com/products/relay-2024-06-14/reviews) - [Relay Network](https://www.g2.com/products/relay-network/reviews) - [Samsara](https://www.g2.com/products/samsara/reviews) - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews) - [SOTI MobiControl](https://www.g2.com/products/soti-mobicontrol/reviews) - [Tenstreet for Carriers](https://www.g2.com/products/tenstreet-for-carriers/reviews) - [TORO](https://www.g2.com/products/toro/reviews) - [Toro TMS](https://www.g2.com/products/toro-tms/reviews) - [Transflo](https://www.g2.com/products/transflo/reviews) - [Trimble Connect](https://www.g2.com/products/trimble-connect/reviews) - [Trimble TMS](https://www.g2.com/products/trimble-tms/reviews) - [Trimble TMT Fleet Maintenance (Formerly TMW Systems)](https://www.g2.com/products/trimble-tmt-fleet-maintenance-formerly-tmw-systems/reviews) - [Trinium-TMS](https://www.g2.com/products/trinium-tms/reviews) - [Trucker Tools](https://www.g2.com/products/trucker-tools/reviews) - [Truckpedia TMS](https://www.g2.com/products/truckpedia-tms/reviews) - [Vektor TMS](https://www.g2.com/products/vektor-tms/reviews) - [WEX Fuel Cards & Fleet](https://www.g2.com/products/wex-fuel-cards-fleet/reviews) - [Whip Around](https://www.g2.com/products/whip-around-whip-around/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) - [Workday Talent Management](https://www.g2.com/products/workday-talent-management/reviews) ## Motive Features **Vehicle Management** - Inventory - Fuel Management - Maintenance - Vehicle Tracking **Asset Definition** - Asset Register - Asset Tracking - Relationships - Asset Tracking - Costs - Asset Tracking **Records Management** - Dispatch records - Truck maintenance records - Driver pay records - Mileage reports - IFTA reports - Fuel management reports - Driver analytics **Reporting** - Expense reporting - Fuel reports - Vehicle reporting - Service costs **Vehicle Tracking** - Alerts - Locations - Fuel Consumption - Inventory - Geofencing **ELD Compliance** - Hours Logged - Preventive Maintenance - DVIR - Offline Access **Driver Management ** - Onboarding - Safety - Driver Tracking - Driver Behavior **Deliveries** - ETAs - Proof of delivery - Route Optimization **Asset Tracking** - Location - Asset Tracking - Status - Asset Tracking - History - Asset Tracking **Accounting** - Invoicing - Payroll - Accounts Receivable/Accounts Payable **Task Alerts** - Maintenance alerts - Mileage reminders - Notifications **Driver Tracking** - Alerts - Mileage - Performance - ETAs **Dashcam** - Automatic Incident Detection - Safety Score - Automated Footage Upload **Order Management** - Order processing **Planning** - Calendar - Maintenance priority - Scheduling **Analytics** - Vehicle Performance - Driver Performance - Cost **Agentic AI - Asset Tracking** - Natural Language Interaction **Analytics** - Vehicle Performance - Driver Performance - Costs **Routing and Dispatch** - Truck routing **Work Orders** - Approval and Rejection - Automatic service records - Shop communication - Inspection **Agentic AI - Fleet Tracking** - Proactive Assistance - Decision Making **Agentic AI - Fleet Management** - Proactive Assistance - Decision Making - Multi-step Planning - Collision Detection - Natural Language Interaction - Facial Recognition **Agentic AI - Trucking** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Generative AI - Fleet Management** - Text Summarization ## Top Motive Alternatives - [Samsara](https://www.g2.com/products/samsara/reviews) - 4.5/5.0 (4,874 reviews) - [Lytx](https://www.g2.com/products/lytx/reviews) - 4.3/5.0 (185 reviews) - [Geotab](https://www.g2.com/products/geotab/reviews) - 4.5/5.0 (199 reviews)