G2 reviewers report that Motive excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Verizon Connect. Users appreciate the platform's user-friendly interface and the ability to easily manage both drivers and fleets, making it a preferred choice for many.
According to verified reviews, Motive's implementation process is praised for its speed and simplicity. Users highlight the intuitive onboarding wizard that helps new users get started quickly, while Verizon Connect has faced some challenges in this area, with users noting a less streamlined setup experience.
Reviewers mention that Motive provides highly accurate coaching, which is essential for maintaining safety standards within fleets. This feature is a standout for users who prioritize safety, while Verizon Connect, although offering solid features, does not receive the same level of acclaim for its safety-related functionalities.
Users say that Motive's tracking capabilities are top-notch, with features that allow for real-time visibility of vehicle locations. This is a critical aspect for fleet management, and many users find it invaluable, whereas Verizon Connect, while also providing tracking, does not match the same level of user satisfaction in this area.
Reviewers highlight the quality of support provided by Motive, which is rated significantly higher than that of Verizon Connect. Users appreciate the responsive customer service and the proactive assistance they receive, contrasting with Verizon Connect's lower ratings in support quality.
According to recent feedback, both platforms have their strengths, but Motive's comprehensive features and user satisfaction ratings make it a more reliable choice for mid-market users. In contrast, Verizon Connect is often favored by small businesses, but it struggles to meet the diverse needs of larger fleets.
Pricing
Entry-Level Pricing
Motive
No pricing available
Verizon Connect
No pricing available
Free Trial
Motive
Free Trial is available
Verizon Connect
No trial information available
Ratings
Meets Requirements
8.9
2,295
8.0
654
Ease of Use
8.9
2,390
8.3
659
Ease of Setup
8.8
2,194
7.7
549
Ease of Admin
8.8
1,603
8.1
552
Quality of Support
8.5
2,186
6.9
640
Has the product been a good partner in doing business?
When do you expect to have the Canadian Rules and Regulations out and running?
2 Comments
DA
As an owner-operator managing a small fleet, I've found that keeping track of fuel taxes and IFTA compliance has become increasingly complicated. The...Read more
Yes, we have that problem too. did they ask you to sign a contract extension too? the reason for this is technically they aren't selling you the units. ...Read more
OVER ALL PERFORMANCE AND COSTS
2 Comments
MH
The service is good, but their business model is not. i suppose if you were planning on having the service over a short period, it would be fine. But the...Read more
Worst customer service I have ever dealt with! You can't believe anything they say!
2 Comments
CR
Still more incompetence! Nobody has a clue, they just pass it on to a new person, without giving them an update on what's going on. Dabre davis, Kinisha...Read more
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