G2 reviewers report that Motive excels in user experience, with many praising its intuitive interface and smooth setup process. Users appreciate features like maintenance alerts and easy equipment location, which enhance day-to-day operations.
According to verified reviews, Verizon Connect offers a straightforward app for managing family plans, but it struggles to match the overall satisfaction seen with Motive. Users find it easy to add vehicles and run reports, yet some feel it lacks the depth of features that Motive provides.
Reviewers mention that Motive's quality of support is significantly higher, with users highlighting responsive assistance and effective problem resolution. In contrast, Verizon Connect users express concerns about the quality of support, indicating a need for improvement in this area.
Users say that Motive's robust tracking features, such as vehicle performance and driver behavior monitoring, are standout elements that contribute to its high satisfaction ratings. Meanwhile, Verizon Connect's tracking capabilities, while functional, do not receive the same level of acclaim.
G2 reviewers highlight that Motive's proactive maintenance features, like alerts for upcoming service needs, are particularly beneficial for fleet management. This proactive approach is less emphasized in Verizon Connect, where users report a more reactive experience.
According to recent feedback, Motive's ability to provide detailed insights and analytics is a major advantage, helping businesses make informed decisions. In comparison, Verizon Connect's analytics features are seen as basic, which may limit users looking for deeper insights into their fleet operations.
Pricing
Entry-Level Pricing
Motive
No pricing available
Verizon Connect
No pricing available
Free Trial
Motive
Free Trial is available
Verizon Connect
No trial information available
Ratings
Meets Requirements
8.9
2,353
8.0
656
Ease of Use
8.9
2,449
8.3
661
Ease of Setup
8.8
2,253
7.7
551
Ease of Admin
8.8
1,608
8.1
552
Quality of Support
8.5
2,237
6.9
642
Has the product been a good partner in doing business?
When do you expect to have the Canadian Rules and Regulations out and running?
2 Comments
DA
As an owner-operator managing a small fleet, I've found that keeping track of fuel taxes and IFTA compliance has become increasingly complicated. The...Read more
Worst customer service I have ever dealt with! You can't believe anything they say!
2 Comments
CR
Still more incompetence! Nobody has a clue, they just pass it on to a new person, without giving them an update on what's going on. Dabre davis, Kinisha...Read more
OVER ALL PERFORMANCE AND COSTS
2 Comments
MH
The service is good, but their business model is not. i suppose if you were planning on having the service over a short period, it would be fine. But the...Read more
Why can I not order new gps units online?
2 Comments
MH
Yes, we have that problem too. did they ask you to sign a contract extension too? the reason for this is technically they aren't selling you the units. ...Read more
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