# Motive vs Verizon Connect Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Motive excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Verizon Connect. Users appreciate the service's cost-effectiveness and its ability to enhance driving awareness, with one reviewer noting, "I like the service that they provide with the cost."
- **According to verified reviews** , Motive's implementation process is praised for its quick and intuitive onboarding, making it easier for users to get started. In contrast, Verizon Connect faces challenges in this area, with some users mentioning difficulties in setup.
- **Users say** that Motive provides superior tracking capabilities, allowing fleet managers to monitor driver locations and ETAs effectively. One user highlighted, "I’m able to see where my drivers are and their ETAs," showcasing the practical benefits of the platform.
- **Reviewers mention** that while Verizon Connect offers a clean and easy-to-use interface, it struggles with support quality, receiving lower ratings in this area. Users have expressed concerns about the responsiveness and effectiveness of customer support, which can impact day-to-day operations.
- **G2 reviewers highlight** that Motive's features for driver behavior monitoring and alerts are particularly effective, with users noting improvements in driving habits. This contrasts with Verizon Connect, where users have reported less satisfaction with alert functionalities.
- **According to recent feedback** , both products have their strengths, but Motive's comprehensive feature set and higher satisfaction ratings make it a more reliable choice for fleet management. Users appreciate the ability to consolidate services, as one Verizon Connect user mentioned, "the best thing was I was able to cancel several services due to all the stuff offered," but this does not outweigh the overall performance of Motive.



| | Motive | Verizon Connect | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 3.8 out of 5 | 
| **Total Reviews** | 3,102 | 957 | 
| **Largest Market Segment** | Mid-Market (53.6% of reviews) | Small-Business (66.4% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Motive

Pros:
- Ease of Use (1025 reviews)
- Customer Support (448 reviews)

Cons:
- Technical Issues (246 reviews)
- Poor Customer Support (209 reviews)

### Verizon Connect

Pros:
- Features (5 reviews)
- Ease of Use (4 reviews)

Cons:
- Poor Customer Support (7 reviews)
- Poor Support (7 reviews)

---
## Ratings Comparison
| Rating | Motive | Verizon Connect | 
|---|---|---|
  | **Meets Requirements** | 8.9 (2516 reviews) | 8.0 (657 reviews) | 
  | **Ease of Use** | 8.9 (2725 reviews) | 8.3 (662 reviews) | 
  | **Ease of Setup** | 8.8 (2526 reviews) | 7.7 (552 reviews) | 
  | **Ease of Admin** | 8.8 (1621 reviews) | 8.1 (552 reviews) | 
  | **Quality of Support** | 8.5 (2390 reviews) | 6.9 (643 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (1600 reviews) | 7.1 (555 reviews) | 
  | **Product Direction (% positive)** | 8.9 (2471 reviews) | 6.3 (576 reviews) | 

---
## Pricing

### Motive

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Verizon Connect

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Route Planning

| Product | Score | Reviews |
|---|---|---|
| **Motive** | N/A | N/A |
| **Verizon Connect** | 8.2/10 | 202 |

#### Routing

| Feature | Motive | Verizon Connect | 
|---|---|---|
| **Master Routing** | Not enough data | 8.5 (107 reviews) | 
| **Default Routes** | Not enough data | 8.3 (104 reviews) | 
| **Route Assignment** | Not enough data | 8.3 (103 reviews) | 

#### Scheduling

| Feature | Motive | Verizon Connect | 
|---|---|---|
| **Master Schedule** | Not enough data | 8.0 (97 reviews) | 
| **Constraints** | Not enough data | 7.9 (85 reviews) | 
| **Adjustments** | Not enough data | 8.1 (90 reviews) | 
| **ETA** | Not enough data | 8.6 (126 reviews) | 

#### Optimization

| Feature | Motive | Verizon Connect | 
|---|---|---|
| **Priorities** | Not enough data | 8.2 (98 reviews) | 
| **Real Time** | Not enough data | 8.8 (131 reviews) | 
| **Dynamic Routing** | Not enough data | 8.2 (100 reviews) | 

#### Analytics

| Feature | Motive | Verizon Connect | 
|---|---|---|
| **Performance** | Not enough data | 8.4 (116 reviews) | 
| **Time & Costs** | Not enough data | 8.4 (116 reviews) | 
| **Productivity** | Not enough data | 8.6 (128 reviews) | 

### Fleet Management

| Product | Score | Reviews |
|---|---|---|
| **Motive** | 8.0/10 | 2431 |
| **Verizon Connect** | 7.6/10 | 469 |

#### Vehicle Management

| Feature | Motive | Verizon Connect | 
|---|---|---|
| **Inventory** | 8.6 (2044 reviews) | 7.9 (265 reviews) | 
| **Fuel Management** | 7.9 (2034 reviews) | 7.5 (246 reviews) | 
| **Maintenance** | 7.8 (2028 reviews) | 7.7 (278 reviews) | 
| **Vehicle Tracking** | 9.2 (2193 reviews) | 9.1 (438 reviews) | 

#### ELD Compliance

| Feature | Motive | Verizon Connect | 
|---|---|---|
| **Hours Logged** | 8.6 (1992 reviews) | 7.8 (149 reviews) | 
| **Preventive Maintenance** | 8.0 (1911 reviews) | 7.4 (162 reviews) | 
| **DVIR** | 8.1 (1913 reviews) | 6.8 (104 reviews) | 
| **Offline Access** | 7.6 (1870 reviews) | 6.6 (117 reviews) | 

#### Driver Management 

| Feature | Motive | Verizon Connect | 
|---|---|---|
| **Onboarding** | 8.1 (2009 reviews) | 7.9 (226 reviews) | 
| **Safety** | 9.0 (2173 reviews) | 8.4 (332 reviews) | 
| **Driver Tracking** | 9.1 (2130 reviews) | 8.9 (419 reviews) | 
| **Driver Behavior** | 8.8 (2137 reviews) | 8.5 (394 reviews) | 

#### Deliveries

| Feature | Motive | Verizon Connect | 
|---|---|---|
| **ETAs** | 8.0 (1964 reviews) | 8.4 (241 reviews) | 
| **Proof of delivery** | 7.5 (1878 reviews) | 8.2 (184 reviews) | 
| **Route Optimization** | 7.3 (1871 reviews) | 8.2 (203 reviews) | 

#### Dashcam

| Feature | Motive | Verizon Connect | 
|---|---|---|
| **Automatic Incident Detection** | 8.5 (1933 reviews) | 7.6 (133 reviews) | 
| **Safety Score** | 8.6 (1961 reviews) | 7.7 (153 reviews) | 
| **Automated Footage Upload** | 8.3 (1914 reviews) | 7.7 (119 reviews) | 

#### Analytics

| Feature | Motive | Verizon Connect | 
|---|---|---|
| **Vehicle Performance** | 8.0 (1960 reviews) | 8.2 (259 reviews) | 
| **Driver Performance** | 8.5 (2052 reviews) | 8.5 (335 reviews) | 
| **Costs** | 7.6 (1940 reviews) | 7.9 (254 reviews) | 

#### Agentic AI - Fleet Management

| Feature | Motive | Verizon Connect | 
|---|---|---|
| **Proactive Assistance** | 7.4 (568 reviews) | 3.0 (5 reviews) | 
| **Decision Making** | 7.5 (558 reviews) | 5.3 (5 reviews) | 
| **Multi-step Planning** | 7.2 (384 reviews) | Not enough data | 
| **Collision Detection** | 8.1 (401 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.4 (382 reviews) | Not enough data | 
| **Facial Recognition** | 7.3 (384 reviews) | Not enough data | 

#### Generative AI - Fleet Management

| Feature | Motive | Verizon Connect | 
|---|---|---|
| **Text Summarization** | 7.1 (377 reviews) | Not enough data | 

### Asset Tracking

| Product | Score | Reviews |
|---|---|---|
| **Motive** | 9.9/10 | 47 |
| **Verizon Connect** | N/A | N/A |

#### Asset Definition

| Feature | Motive | Verizon Connect | 
|---|---|---|
| **Asset Register - Asset Tracking** | 9.8 (9 reviews) | Not enough data | 
| **Relationships - Asset Tracking** | 9.7 (6 reviews) | Not enough data | 
| **Costs - Asset Tracking** | Not enough data | Not enough data | 

#### Asset Tracking

| Feature | Motive | Verizon Connect | 
|---|---|---|
| **Location - Asset Tracking** | 9.8 (37 reviews) | Not enough data | 
| **Status - Asset Tracking** | 9.9 (15 reviews) | Not enough data | 
| **History - Asset Tracking** | 10.0 (17 reviews) | Not enough data | 

#### Agentic AI - Asset Tracking

| Feature | Motive | Verizon Connect | 
|---|---|---|
| **Natural Language Interaction** | 10.0 (6 reviews) | Not enough data | 

### Trucking

| Product | Score | Reviews |
|---|---|---|
| **Motive** | 9.9/10 | 39 |
| **Verizon Connect** | N/A | N/A |

#### Records Management

| Feature | Motive | Verizon Connect | 
|---|---|---|
| **Dispatch records** | 10.0 (20 reviews) | Not enough data | 
| **Truck maintenance records** | 10.0 (19 reviews) | Not enough data | 
| **Driver pay records** | 10.0 (14 reviews) | Not enough data | 
| **Mileage reports** | 9.6 (24 reviews) | Not enough data | 
| **IFTA reports** | 9.4 (24 reviews) | Not enough data | 
| **Fuel management reports** | 9.8 (20 reviews) | Not enough data | 
| **Driver analytics** | 10.0 (22 reviews) | Not enough data | 

#### Accounting

| Feature | Motive | Verizon Connect | 
|---|---|---|
| **Invoicing** | 10.0 (13 reviews) | Not enough data | 
| **Payroll** | 10.0 (13 reviews) | Not enough data | 
| **Accounts Receivable/Accounts Payable** | 10.0 (13 reviews) | Not enough data | 

#### Order Management

| Feature | Motive | Verizon Connect | 
|---|---|---|
| **Order processing** | 10.0 (14 reviews) | Not enough data | 
| **LTL orders** | Feature Not Available | Not enough data | 

#### Routing and Dispatch

| Feature | Motive | Verizon Connect | 
|---|---|---|
| **Truck routing** | 10.0 (18 reviews) | Not enough data | 
| **Load planning & dispatch** | Feature Not Available | Not enough data | 
| **Load tracking** | Feature Not Available | Not enough data | 

#### Agentic AI - Trucking

| Feature | Motive | Verizon Connect | 
|---|---|---|
| **Autonomous Task Execution** | 10.0 (14 reviews) | Not enough data | 
| **Multi-step Planning** | 10.0 (13 reviews) | Not enough data | 
| **Cross-system Integration** | 10.0 (15 reviews) | Not enough data | 
| **Adaptive Learning** | 10.0 (14 reviews) | Not enough data | 
| **Natural Language Interaction** | 10.0 (13 reviews) | Not enough data | 
| **Proactive Assistance** | 10.0 (15 reviews) | Not enough data | 
| **Decision Making** | 10.0 (15 reviews) | Not enough data | 

### Fleet Maintenance

| Product | Score | Reviews |
|---|---|---|
| **Motive** | 9.2/10 | 40 |
| **Verizon Connect** | N/A | N/A |

#### Reporting

| Feature | Motive | Verizon Connect | 
|---|---|---|
| **Expense reporting** | Not enough data | Not enough data | 
| **Fuel reports** | 8.8 (10 reviews) | Not enough data | 
| **Vehicle reporting** | 9.4 (17 reviews) | Not enough data | 
| **Service costs** | Not enough data | Not enough data | 

#### Task Alerts

| Feature | Motive | Verizon Connect | 
|---|---|---|
| **Maintenance alerts** | 9.6 (12 reviews) | Not enough data | 
| **Mileage reminders** | Not enough data | Not enough data | 
| **Notifications** | 8.5 (8 reviews) | Not enough data | 

#### Planning

| Feature | Motive | Verizon Connect | 
|---|---|---|
| **Calendar** | Not enough data | Not enough data | 
| **Maintenance priority** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 

#### Work Orders

| Feature | Motive | Verizon Connect | 
|---|---|---|
| **Approval and Rejection** | Not enough data | Not enough data | 
| **Automatic service records** | Not enough data | Not enough data | 
| **Shop communication** | Not enough data | Not enough data | 
| **Inspection** | 9.5 (11 reviews) | Not enough data | 

### Fleet Tracking

| Product | Score | Reviews |
|---|---|---|
| **Motive** | 8.3/10 | 620 |
| **Verizon Connect** | 5.2/10 | 19 |

#### Vehicle Tracking

| Feature | Motive | Verizon Connect | 
|---|---|---|
| **Alerts** | 8.9 (572 reviews) | 4.9 (17 reviews) | 
| **Locations** | 9.2 (584 reviews) | 6.4 (17 reviews) | 
| **Fuel Consumption** | 8.1 (548 reviews) | 4.3 (15 reviews) | 
| **Inventory** | 8.3 (535 reviews) | 5.0 (16 reviews) | 
| **Geofencing** | 8.3 (544 reviews) | 5.8 (16 reviews) | 

#### Driver Tracking

| Feature | Motive | Verizon Connect | 
|---|---|---|
| **Alerts** | 8.6 (552 reviews) | 4.7 (16 reviews) | 
| **Mileage** | 8.5 (545 reviews) | 5.4 (15 reviews) | 
| **Performance** | 8.5 (539 reviews) | 5.1 (15 reviews) | 
| **ETAs** | 8.1 (530 reviews) | 4.6 (15 reviews) | 

#### Analytics

| Feature | Motive | Verizon Connect | 
|---|---|---|
| **Vehicle Performance** | 8.1 (528 reviews) | Feature Not Available | 
| **Driver Performance** | 8.6 (547 reviews) | 5.8 (15 reviews) | 
| **Cost** | 7.7 (521 reviews) | Feature Not Available | 

#### Agentic AI - Fleet Tracking

| Feature | Motive | Verizon Connect | 
|---|---|---|
| **Proactive Assistance** | 7.3 (415 reviews) | Not enough data | 
| **Decision Making** | 7.5 (415 reviews) | Not enough data | 

### Field Service Management

| Product | Score | Reviews |
|---|---|---|
| **Motive** | N/A | N/A |
| **Verizon Connect** | 4.3/10 | 9 |

#### Generative AI

| Feature | Motive | Verizon Connect | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 2.3 (5 reviews) | 
| **AI Image-to-Text** | Not enough data | 2.0 (5 reviews) | 

#### Before the Job

| Feature | Motive | Verizon Connect | 
|---|---|---|
| **Calendar** | Not enough data | 4.3 (7 reviews) | 
| **Dispatch** | Not enough data | 4.8 (8 reviews) | 
| **Roles** | Not enough data | 4.7 (6 reviews) | 
| **Booking** | Not enough data | 4.0 (7 reviews) | 

#### On the Job

| Feature | Motive | Verizon Connect | 
|---|---|---|
| **Location** | Not enough data | 6.0 (8 reviews) | 
| **Employee Communication** | Not enough data | 5.2 (8 reviews) | 
| **Behavior Monitoring** | Not enough data | 5.4 (8 reviews) | 
| **Client Notifications** | Not enough data | 5.4 (8 reviews) | 
| **Field Sales** | Not enough data | 4.3 (9 reviews) | 

#### After the Job

| Feature | Motive | Verizon Connect | 
|---|---|---|
| **Reports** | Not enough data | 5.6 (8 reviews) | 
| **Analytics** | Not enough data | 5.6 (8 reviews) | 
| **Invoicing** | Not enough data | 2.4 (7 reviews) | 
| **CRM Integrations** | Not enough data | 2.9 (7 reviews) | 

#### Agentic AI - Field Service Management

| Feature | Motive | Verizon Connect | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Fleet Tracking Software](https://www.g2.com/categories/fleet-tracking), [Fleet Management Software](https://www.g2.com/categories/fleet-management)

**Unique to Motive (3):** [Asset Tracking Software](https://www.g2.com/categories/asset-tracking), [Trucking Software](https://www.g2.com/categories/trucking), [Fleet Maintenance Software](https://www.g2.com/categories/fleet-maintenance)

**Unique to Verizon Connect (2):** [Route Planning Software](https://www.g2.com/categories/route-planning-software), [Field Service Management Software](https://www.g2.com/categories/field-service-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Motive | Verizon Connect | 
|---|---|---|
| **Small-Business** | 34.5% | 66.4% | 
| **Mid-Market** | 53.6% | 30.5% | 
| **Enterprise** | 11.9% | 3.1% | 

### By Industry

#### Motive

- **Transportation/Trucking/Railroad:** 48.2%
- **Construction:** 10.8%
- **Logistics and Supply Chain:** 8.3%
- **Oil & Energy:** 5.5%
- **Automotive:** 4.5%
- **Package/Freight Delivery:** 1.7%
- **Environmental Services:** 1.5%
- **Utilities:** 1.4%
- **Consumer Services:** 1.2%
- **Building Materials:** 1.1%
- **Other:** 15.8%

#### Verizon Connect

- **Construction:** 32.1%
- **Transportation/Trucking/Railroad:** 13.3%
- **Consumer Services:** 5.0%
- **Facilities Services:** 3.7%
- **Telecommunications:** 3.1%
- **Oil & Energy:** 2.7%
- **Environmental Services:** 2.3%
- **Automotive:** 2.0%
- **Utilities:** 1.9%
- **Logistics and Supply Chain:** 1.8%
- **Other:** 31.9%

---
## Alternatives

### Alternatives to Motive

- [Samsara](https://www.g2.com/products/samsara/reviews) — 4.5/5 stars (3992 reviews)
- [Lytx](https://www.g2.com/products/lytx/reviews) — 4.3/5 stars (185 reviews)
- [Geotab](https://www.g2.com/products/geotab/reviews) — 4.5/5 stars (185 reviews)
- [Azuga Fleet](https://www.g2.com/products/azuga-fleet/reviews) — 4.7/5 stars (196 reviews)
- [Fleetio](https://www.g2.com/products/fleetio/reviews) — 4.6/5 stars (208 reviews)
- [MaintainX](https://www.g2.com/products/maintainx/reviews) — 4.8/5 stars (1510 reviews)
- [Limble](https://www.g2.com/products/limble/reviews) — 4.8/5 stars (681 reviews)
- [EZO](https://www.g2.com/products/ezo/reviews) — 4.4/5 stars (391 reviews)
- [Fracttal One](https://www.g2.com/products/fracttal-one/reviews) — 4.6/5 stars (601 reviews)
- [Cryotos](https://www.g2.com/products/cryotos/reviews) — 4.6/5 stars (652 reviews)

### Alternatives to Verizon Connect

- [Geotab](https://www.g2.com/products/geotab/reviews) — 4.5/5 stars (185 reviews)
- [Samsara](https://www.g2.com/products/samsara/reviews) — 4.5/5 stars (3992 reviews)
- [Azuga Fleet](https://www.g2.com/products/azuga-fleet/reviews) — 4.7/5 stars (196 reviews)
- [GPS Insight](https://www.g2.com/products/gps-insight/reviews) — 4.5/5 stars (114 reviews)
- [Onfleet](https://www.g2.com/products/onfleet/reviews) — 4.6/5 stars (140 reviews)
- [Lytx](https://www.g2.com/products/lytx/reviews) — 4.3/5 stars (185 reviews)
- [Fleetio](https://www.g2.com/products/fleetio/reviews) — 4.6/5 stars (208 reviews)
- [Geopointe](https://www.g2.com/products/geopointe/reviews) — 4.2/5 stars (284 reviews)
- [SalesRabbit](https://www.g2.com/products/salesrabbit/reviews) — 4.5/5 stars (434 reviews)
- [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1048 reviews)

---
## Top Discussions

### Motive

- Title: [What is Motive (Formerly KeepTruckin) used for?](https://www.g2.com/discussions/what-is-motive-formerly-keeptruckin-used-for) — 2 comments, 1 upvote
  > **Top comment:** "Fleet Management Softoware"
- Title: [Do you like being deceived and lied to?](https://www.g2.com/discussions/do-you-like-being-deceived-and-lied-to) — 2 comments, 1 upvote
  > **Top comment:** "No. "
- Title: [When do you expect to have the Canadian Rules and Regulations out and running?](https://www.g2.com/discussions/when-do-you-expect-to-have-the-canadian-rules-and-regulations-out-and-running) — 2 comments, 1 upvote
  > **Top comment:** "As an owner-operator managing a small fleet, I've found that keeping track of fuel taxes and IFTA compliance has become increasingly complicated. The..."
- Title: [h](https://www.g2.com/discussions/motive-formerly-keeptruckin-h) — 1 comment, 1 upvote
  > **Top comment:** "adding the load board was a great update and is very useful."
- Title: [2021 Freightliner installation](https://www.g2.com/discussions/42936-2021-freightliner-installation) — 1 comment, 1 upvote
  > **Top comment:** "I am running into the same problem on my 2018 Freightliner Cascadia.  I've spent hours trying to find the Power Battery Splice pack and have had no luck.  I..."

### Verizon Connect

- Title: [Worst customer service I have ever dealt with! You can't believe anything they say!](https://www.g2.com/discussions/worst-customer-service-i-have-ever-dealt-with-you-can-t-believe-anything-they-say) — 2 comments, 1 upvote
  > **Top comment:** "Still more incompetence! Nobody has a clue, they just pass it on to a new person, without giving them an update on what's going on. Dabre davis, Kinisha..."
- Title: [OVER ALL PERFORMANCE AND COSTS](https://www.g2.com/discussions/over-all-performance-and-costs) — 2 comments, 1 upvote
  > **Top comment:** "The service is good, but their business model is not.  i suppose if you were planning on having the service over a short period, it would be fine.  But the..."
- Title: [Why can I not order new gps units online?](https://www.g2.com/discussions/why-can-i-not-order-new-gps-units-online) — 2 comments, 1 upvote
  > **Top comment:** "Yes, we have that problem too.  did they ask you to sign a contract extension too?  the reason for this is technically they aren't selling you the units. ..."
- Title: [What is Verizon Connect used for?](https://www.g2.com/discussions/what-is-verizon-connect-used-for) — 1 comment, 1 upvote
  > **Top comment:** "Vehicle GPS and asset tracking"
- Title: [Major Issues with GPS system](https://www.g2.com/discussions/major-issues-with-gps-system) — 1 comment, 1 upvote
  > **Top comment:** "What is the problem you are facing "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/motive-technologies-vs-verizon-connect)