Motive Reviews & Product Details

I have been using Motive for a while and as a Safety manager in trucking it made my job easier. Motive has faetures for a better safety managemant and it's very useful if you want to improve your company Safety score. It shows details as disconnects, violations and it has many coaching events. Review collected by and hosted on G2.com.

I find only two negative things on Motive. First, on the Settings (grey) dashboard, when selecting the "Drivers" section, it doesn’t allow you to select drivers by name. Instead, they appear mixed up, which makes it a bit difficult to organize and manage them quickly. This could use some improvement for better efficiency. Second, I find that Motive doesn’t offer training courses for drivers. While there are some great resources available for fleet managers, as a Safety Manager, it’s challenging for me to explain my perspective on the driver app to the drivers without more targeted training options. It would be great if Motive could consider adding some driver-specific courses within the app to help improve understanding and compliance. Review collected by and hosted on G2.com.

The Motive Fleet Management System distinguishes itself with a user-friendly interface and robust features that simplify daily fleet operations. Its intuitive dashboards, real-time GPS tracking, and automated reporting tools allow teams to easily monitor vehicles, maintain compliance, and boost productivity—all without a steep learning curve. The platform delivers clear insights into driver performance, maintenance requirements, and safety incidents, empowering organizations to make informed, data-driven choices. With responsive customer support and smooth mobile access, Motive helps both fleet managers and drivers remain connected and efficient while on the move. For businesses prioritizing reliability, transparency, and operational control, Motive remains a trustworthy and high-quality solution. Review collected by and hosted on G2.com.

The Motive Fleet Management System offers a seamless and straightforward experience right from the initial login. Its user-friendly interface, real-time tracking, and automated processes make it easy to manage vehicles, drivers, and compliance, even for those who are new to fleet technology. The system’s comprehensive reporting and intelligent alerts keep you well-informed and in control at all times. Additionally, the support team is highly responsive and available whenever you need help. With dependable performance, smooth mobile integration, and ongoing updates, I find there is truly nothing to complain about. Motive stands out as a complete solution that boosts safety, productivity, and confidence throughout the entire fleet. Review collected by and hosted on G2.com.

Motive has been a wonderful change for our company, the GPS tracking, the ease of implementation and use, and the ability to customize the alerts sent directly to me during and outside of business hours have been exceptional. I have not needed to use their customer support much as their system is very user friendly. Review collected by and hosted on G2.com.

I do not have many dislikes about motive, their AI event capture could use some work (can't recognize certain stop sign behavior, exact speed limits, etc) but that is no fault of theirs, AI has problems everywhere. Review collected by and hosted on G2.com.

What I value most about using Motive for our business is the way it streamlines our operations by sending alerts for HOS violations, driving notifications, and reminders when documents are due for updates. I also appreciate their customer support, which is consistently available and accessible by phone, chat, or email—something I find particularly helpful. Our team depends on Motive every day to track our drivers in real time, ensure they are completing pre-trip inspections and taking required breaks, and to receive instant feedback on their driving scores. It's easy to use, and integrates perfectly into our day to day projects. Review collected by and hosted on G2.com.

I really don't have many negative things to say about Motive. If I were to point out one area for improvement, it would be that the AI features could benefit from some additional fine-tuning. Review collected by and hosted on G2.com.

Motive is a great tool to help track our drivers and coordinate pick ups and deliveries. The mobile is also very easy to use and can send notifications when drivers message me. I use Motive daily to help track our drivers and send messages of changes directly to them. I can set up group messages for my weekend drivers and weekday drivers. Customer support has been a huge help with the issues we had setting up additional users and integrating into the trucks. Review collected by and hosted on G2.com.

I would like to see more features added to the software such as arrival notifications to a specified location. Review collected by and hosted on G2.com.

Motive is a company who listens to its users and wants to continuously improve. They care about customer feedback and enhancing their product. The implementation phase was really easy for us. Motive had a wonder team on our account and made things very easy. In fact all three of our Motive teams were incredible (sales, implementation, account manager). Review collected by and hosted on G2.com.

Motive is newer to the AI dash camera scene which means they do not have a mature product. There are still features I would like to see. However, they have a very developed road map and take my feedback directly. Review collected by and hosted on G2.com.

My experience with the Motive platform has been overwhelmingly positive, primarily due to its exceptional user experience and its industry-leading safety technology.

1. Unified Platform: Ease of Use, Implementation, and Feature Richness:

The platform's greatest strength is its unified nature. It is highly intuitive for both fleet managers on the dashboard and drivers on the mobile app, making daily use (Frequency of Use) simple. The setup process is often described as "plug and play," contributing to its excellent Ease of Implementation. It offers a comprehensive and constantly expanding suite of features (Number of Features), integrating ELD, GPS, asset tracking, and spend management into a single, cohesive system, which drives organizational efficiency. I also appreciate the company’s commitment to ongoing development, as new features are consistently rolled out.

2. Dual-Facing Cameras and Unrivaled AI Safety:

The AI Dashcam system is the standout feature. The dual-facing cameras provide essential context by capturing both the road and the driver's actions simultaneously. Critically, the AI capabilities—particularly the real-time detection of high-risk behaviors like cell phone usage and smoking—are game-changers. This automated, immediate feedback loop helps drivers self-correct in the moment, proactively preventing accidents and providing undeniable evidence for driver exoneration in the event of an incident. Review collected by and hosted on G2.com.

One significant shortcoming of Motive is the absence of a fully automated vehicle maintenance scheduling feature. At present, the platform relies heavily on manual input for tracking maintenance, which can be time-consuming. Additionally, Motive does not offer built-in, native tools for driver dispatching and scheduling. As a result, users often have to turn to external solutions or handle these tasks manually, which can hinder overall operational efficiency and make daily route and assignment management less streamlined. Review collected by and hosted on G2.com.

i like the new safety features that remind drivers to buckle up & pay attention. It really has amped up awareness with our staff and it is making a habit out of staying safe and not slacking off. i like the new alerts for the lane swerving that show us just a good visual . another great feature is time-lapse ame changer to get longer videos without watching forever. overall likening new system. I use this system all day to keep track of the guys and make sure they are staying safe. it's easy to use and you learn new stuff on it everyday. Review collected by and hosted on G2.com.

sometimes the gps gets stuck but it usually resolves itself in a few hours or we change the gps equipment. Review collected by and hosted on G2.com.

Motive's AI Fleet Management system has proven to be a valuable tool for improving operational fleet efficiency, safety, and tracking for our company.

With high quality GPS tracking, maintenance alerts, fuel monitoring and driver behavior alerts, this Motive system makes it easy to manage and ensure we are in compliance.

Since implementation, our company has seen improvements in driver behavior, measurable improvements, and greater accountability. Review collected by and hosted on G2.com.

The only downside to Motive, is the adjustment period as a whole for the drivers and fleet managers. This transition can be difficult and can create a lot of stress on employees who have are not used to driver accountability and fleet monitoring. Review collected by and hosted on G2.com.

Motive has proven to be highly beneficial for our company, particularly due to its straightforward vehicle tracking capabilities. This is a tool we use multiple times throughout the day, every day. We can easily review the route history of our vehicles and also monitor their real-time locations on the map. Additionally, having access to vehicle footage is a valuable extra feature. Review collected by and hosted on G2.com.

It has been challenging to determine the precise time a vehicle was at a particular location, and finding the exact spot on the map has also proven difficult. Review collected by and hosted on G2.com.