Currently, Groove is a tool that is being used across all department of the organization. It is being used as one of the tools to enhance communication.
One thing I like best about this tool is the ability to make sure that you reach a large number of the recipient within a very short time. The tool helps us in mass emailing such that with just a click of a button you can reach many recipients.
I like that one is able to customize the emails. This helps that the different recipient feel some attachment to the email and not to have that notion that they have been mass emailed.
I love that we are able to track the emails. This is a security feature that allows one to see when the email was received and by who.
I am excited that Groove well integrates with Google and Salesforce. This has helped in increasing the workflow in a great way.
The tool has a user-friendly interface and is easy to implement. Groove is a tool that is highly intuitive making it easy for the user to easily navigate through. When it comes to implementation, one just needs little training and one is good to go.
It also helps with the scheduling of emails especially those to be set across people who we share different time zones. This ensures that the emails reach them in the most appropriate time.
It lacks a tool that would help me see the forwarded emails which to me by having it could be really helpful.
I find it hard to use the templates.