# EZO Reviews **Vendor:** EZO **Category:** [Asset Tracking Software](https://www.g2.com/categories/asset-tracking) **Average Rating:** 4.4/5.0 **Total Reviews:** 391 ## About EZO EZO is a cloud-based Enterprise Asset Management (EAM) platform with a built-in CMMS, designed to help mid-market and enterprise teams run asset operations with control and visibility. Established in 2011, EZO is built for equipment-centric organizations and brings asset planning, tracking, movement, and maintenance into a single system so teams know what they have, where it is, and whether it’s ready for use. The EZO Core Enterprise Asset Management Platform is designed as a command center for teams that run equipment-centric operations, allowing them to efficiently track and maintain their mission-critical assets. With barcode, QR code, and RFID scanning, teams can manage checkouts, transfers, and custody across locations with full accountability. Automated workflows, approvals, and real-time alerts reduce manual work and help standardize operations at scale. Dashboards and customizable reporting provide a single source of truth for availability, utilization, movement history, and loss prevention, accessible from anywhere for faster decisions. EZO helps enterprises keep critical assets visible, ready, and available without operational slowdowns. The platform simplifies the check-in and check-out processes, making it easier for teams to manage asset movements in real-time. The built-in CMMS (Computerized Maintenance Management System) add-on transforms maintenance operations from reactive to proactive. EZO’s native CMMS enables preventive maintenance, work order management, and complete service history tracking and helps teams to minimize downtime, extend asset life, and stay audit-ready. Organizations can benefit from improved reliability and efficiency in their maintenance processes, leading to better resource allocation and reduced operational disruptions. Overall, EZO is designed to empower enterprise organizations by enhancing their asset management and intelligence capabilities. It is built for organizations where asset availability directly impacts mission-critical operations. It helps mid-market and growing enterprise teams keep equipment visible, controlled, and always ready for the next job. ## EZO Pros & Cons **What users like:** - Users find EZO's **ease of use** fantastic, streamlining processes like tool management with simple navigation and quick check-in/check-out. (109 reviews) - Users value the **easy online inventory access** , ensuring they are always prepared for events and tracking items efficiently. (63 reviews) - Users value the **flexible tracking capabilities** of EZO, enabling efficient asset management and customization options. (46 reviews) - Users find the **ease of use** in EZO's asset management essential for efficient inventory and equipment tracking. (35 reviews) - Users appreciate the **well-organized and user-friendly interface** of EZO, making navigation and feature access effortless. (29 reviews) - Features (28 reviews) - Users value the **intuitive interface** of EZO, which simplifies asset management and enhances overall user experience. (28 reviews) - Easy Access (20 reviews) - Navigation Ease (20 reviews) - Efficiency (19 reviews) **What users dislike:** - Users express frustration over **missing features** in EZO, particularly the inability to override previous actions during device checkouts. (18 reviews) - Users find the **learning curve challenging** , requiring time and training to navigate EZO's extensive features effectively. (17 reviews) - Users find the **navigation difficult** , especially without training, due to numerous features in EZO. (16 reviews) - Users find the **poor interface design** of EZO frustrating, wishing for a more modern and user-friendly experience. (14 reviews) - Users find the **poor usability** of EZO frustrating, especially with scanning and the app interface on mobile devices. (12 reviews) - Users find the **inventory management cumbersome** , making it challenging to locate and reserve items efficiently. (9 reviews) - Limited Features (9 reviews) - Bug Issues (8 reviews) - Challenges in Usage (8 reviews) - Users note the **limited functionality** , particularly with features needing expansion and difficulties in navigating settings. (8 reviews) ## EZO Reviews ### 1. EZO Inventory: Powerful Tracking and Reporting Made Simple **Rating:** 4.0/5.0 stars **Reviewed by:** Dwayne E. | Network Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** October 08, 2025 **What do you like best about EZO?** EZO offers an excellent asset tracking solution with detailed location history, assignments, check-in/check-out, and lifecycle management. It provides robust reporting, analytics, and alerts for maintenance, low stock, and other key events. The platform supports multi-site and multi-warehouse operations, with barcode/QR scanning and a mobile app for field updates. **What do you dislike about EZO?** While EZO generally performs well, there are a few areas that could be improved to make the overall user experience smoother. The search and filtering tools can be inconsistent at times, which makes it harder to locate items unless you already have very specific details or clear criteria in mind. **What problems is EZO solving and how is that benefiting you?** EZO has made it much easier for us to keep track of our IT inventory, including where each item is located and who is responsible for it. The platform also assists us in monitoring stock levels, simplifying inventory planning and reordering as needed. **Official Response from Palwashae Azhar:** > Thanks for the great feedback! We're glad EZO has simplified your IT inventory tracking and stock management. We appreciate your suggestions on search, filtering, and mobile performance - our team is actively improving these areas. Thanks for helping us make EZO even better! ### 2. Straightforward and adaptable **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2024 **What do you like best about EZO?** Simple and intuitive to use. It’s user-friendly and highly adaptable, making it feel effortless and versatile in day-to-day use. Overall, it’s easy to work with, offers great flexibility, and remains straightforward while still being adaptable to different needs. **What do you dislike about EZO?** As standard, there’s no servicing for specific items (only for groups). However, the new add-ons now enable this. That said, we’ve run into a few issues with how these new add-ons are implemented, which we hope will be resolved with support from the EZO team. **What problems is EZO solving and how is that benefiting you?** Missing items has been a recurring issue for us. I need to be able to know who has custody of any item at any given time, so it’s clear where things are and who is responsible. I also want to be able to manage both maintenance services and the calibration of our assets in one place, without losing track of what’s due or what has already been completed. **Official Response from Palwashae Azhar:** > Thank you for the thoughtful review, we really appreciate it. We’re glad to hear EZO is intuitive and adaptable for your day-to-day use. That balance of simplicity and flexibility is something we aim for. Also appreciate your feedback on item-level servicing. Our team is working on improving these add-ons, and our support team would be happy to help resolve any issues you’ve faced. Great to see EZO helping you maintain visibility and accountability across your assets. ### 3. Highly Customizable and User-Friendly—A Must for Efficient Management **Rating:** 4.5/5.0 stars **Reviewed by:** Damon R. | Asset Management and Configuration Tech., Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2025 **What do you like best about EZO?** I appreciate the high level of customization and the user-friendly interface. I like that most features are editable, and if something isn’t directly changeable, there’s usually a setting or rule that allows you to enable or disable it. The range of options—from assigning items to specific people, to creating custom fields for each entry, to viewing the estimated depreciated value of an item—is extremely helpful for me. These features make it much easier to track and manage everything that comes in or goes out for a tenant. I currently manage about four different EZOffice tenant accounts at work, and so far, I’ve encountered only a few minor issues. **What do you dislike about EZO?** I've noticed a few minor issues with the AI and the process for making bulk entries for items. While nothing is too serious, there are some small errors that make it less straightforward to input bulk entries than I would prefer. Additionally, the AI assistant isn't always as accurate as I would like. However, I expect that these aspects will become more polished and dependable over time. **What problems is EZO solving and how is that benefiting you?** The tracking, management, and lending out of assets and who they're assigned to in our organization as well as other organizations. **Official Response from Palwashae Azhar:** > Thank you for the thoughtful review! We’re glad to hear EZO’s customization, flexible settings, and depreciation tracking are helping you manage assets effectively across multiple tenant accounts. We appreciate your feedback on bulk entries and the AI assistant. These are areas we’re actively improving, and input like yours helps us refine the experience further. ### 4. Highly Customizable and User-Friendly—A Top Choice for Any Organization **Rating:** 5.0/5.0 stars **Reviewed by:** Alyssa B. | Audiovisual Systems Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2025 **What do you like best about EZO?** I love how customizable EZO is, with the API features and the countless organization settings options, it is truly the best option for any application. The GUI is very user-friendly, and even if a user doesn't have a background in inventory management softwares, there are plenty of free instructional videos online readily available. Our company is using this software quite frequently at five of our locations, and it has been a rather seamless implementation so far. Customer support was very helpful and professional when we had billing questions as well. **What do you dislike about EZO?** I haven't run into any lacking features yet! **What problems is EZO solving and how is that benefiting you?** EZO is helping us keep track of what gear is in-use versus which gear is in storage, and when gear is loaned to another location, who is then in charge of returning said gear. **Official Response from Palwashae Azhar:** > Thank you for the great review! We’re glad to hear EZO’s customization, APIs, and user-friendly interface are working well across your locations. It’s great to know the implementation has been smooth and that our support team could help with your billing questions. ### 5. Affordable, But Interface and Alerts Need Improvement **Rating:** 2.5/5.0 stars **Reviewed by:** Todd G. | IT Specialist III, Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2025 **What do you like best about EZO?** It's very affordable. We researched several options a few years back, and EZO was the most affordable for a small environment. **What do you dislike about EZO?** Not thrilled about the overall interface. Some things are confusing to figure out. For example, canceling a reservation takes several steps once you finally figure out how to find that spot. Old reservations that are never fulfilled don't go away, so several months later you still have them showing in the system and have to manually delete each one, one by one. Email alerts don't work properly. **What problems is EZO solving and how is that benefiting you?** We have several 'shared' items such as vehicles, laptops, projectors etc that staff need to borrow. This system allows us to reserve and check out those items so we are not looking for something at the last minute to find out it's gone. **Official Response from Ramiah Adeen:** > Thank you for sharing your feedback. We're glad to hear EZO has helped your team manage shared equipment efficiently. We appreciate your comments about the interface and reservation workflow. Our product team continuously works on improving usability and system alerts. If you're still experiencing issues with email notifications or reservation cleanup, our support team would be happy to assist and share best practices to streamline these processes. Please reach out to them at support@ezo.io. ### 6. Easy to Use, Helpful Stock Consumables Checking—Room to Improve **Rating:** 3.5/5.0 stars **Reviewed by:** Praewphitcha P. | RA, Enterprise (> 1000 emp.) **Reviewed Date:** January 29, 2026 **What do you like best about EZO?** This app is easy to use and provides convenient features for checking consumable stock. **What do you dislike about EZO?** Instrument reservation: This app allows multiple users to make reservations at the same time, and the administrator has to decide who can use the instrument during that time. I think it would be better to allow only one person to reserve a time slot at a time. **What problems is EZO solving and how is that benefiting you?** It helps track instrument usage data and organizes consumable inventory in a clear and systematic way. **Official Response from Palwashae Azhar:** > Thank you for your thoughtful feedback. We're glad EZO has helped organize consumable inventory for your team. The reservation functionality is designed to provide administrators flexibility when managing shared resources, though we understand that stricter reservation rules may be preferable in some workflows. We appreciate your suggestion and will share it with our product team as we continue refining scheduling capabilities. ### 7. Effortless Ordering and Instant Confirmation with EZO **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.) **Reviewed Date:** December 10, 2025 **What do you like best about EZO?** Its easier to jump on and place your order on the website rather than sending an email which you get no confirmation/acknowledgement for at times whether its been received or not, with EZO you get a confirmation and your order is placed straight away. **What do you dislike about EZO?** I am not yet familiar with the name of all the products so when searching for something you are typing in several several possible names in the search bar and its still not coming up, so maybe an easily accessible drop down menu list can be made available with possible names for an item. **What problems is EZO solving and how is that benefiting you?** I order my item and I know its done and its on its way to me, with an email send to the office you are not sure of the time its picked up and actioned. ### 8. Daniyan P. **Rating:** 4.5/5.0 stars **Reviewed by:** Daniyan P. | Technical Support, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2025 **What do you like best about EZO?** In our organization, fieldwork is a regular part of operations. Implementing EZO Inventory has significantly improved our ability to track which assets are being used for which missions. The system supports effective equipment management and usage planning, which helps ensure smooth operations and accountability. One of the standout features is the customizable fields, which are especially useful for managing and monitoring critical assets that require strict control. Additionally, the system facilitates inventory checks and the issuing and returning of assets, making the overall asset management process more efficient and transparent. EZO Inventory is also very user-friendly, with an intuitive interface that makes it easy for our team to adopt and use effectively. The support team at EZO has been outstanding — their responses are quick, and they are always helpful whenever we need assistance. This level of support has been crucial in ensuring a smooth onboarding and ongoing usage experience. **What do you dislike about EZO?** Cost for Larger Teams: For growing organizations, the pricing structure can become a consideration, especially when scaling up with more users or advanced modules. **What problems is EZO solving and how is that benefiting you?** Track asset usage in real time, ensuring accountability and reducing loss or misplacement. Plan and allocate equipment efficiently for different missions or field tasks, helping operations run smoothly. Manage inventory levels and asset check-ins/checkouts with better control and traceability. Customize data fields to suit specific asset categories or operational needs, enhancing clarity and organization. Conduct audits and generate reports more easily for compliance and internal reviews. **Official Response from Palwashae Azhar:** > Thanks for sharing your experience! We’re glad EZO Inventory is helping your team track assets, plan missions, and manage equipment more efficiently. It’s great to hear the customizable fields, ease of use, and our support team have been valuable for you. We appreciate your note on pricing as teams grow — feedback like this helps us improve. Excited to keep supporting your operations! ### 9. Feature-Rich Platform with a Helpful AI Chatbot **Rating:** 4.0/5.0 stars **Reviewed by:** Matt D. | Field Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2026 **What do you like best about EZO?** Lots of great features and the AI chatbot is mostly helpful **What do you dislike about EZO?** the terminology takes a bit getting used to **What problems is EZO solving and how is that benefiting you?** what/when/where equipment is needed by who and why (which project). Inventory management to allocate quantities of items to a project and order more before we run out. QR code for scanning a cable and knowing what type it is and how much is left on there without measuring each time. ### 10. EZO Simplifies Asset Tracking with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** David F. **Reviewed Date:** December 19, 2025 **What do you like best about EZO?** My firm is a new user of EZO Asset Sonar, and the IT setup has been a breeze. The inside team has been totally awesome. I like how the phone app has made the asset tracking process simple. I appreciate the agent that is discovering all the assets on the network. I also like the ability to scan new assets with the phone app. **What do you dislike about EZO?** I will say that the setup is complicated, but I'm grateful that we've used the EZO team to help deploy. **What problems is EZO solving and how is that benefiting you?** The phone app simplifies asset tracking, and I like the network discovery agent. Integrating with Zendesk supports our workflow. ### 11. Efficient IT Asset Management Across Locations **Rating:** 4.0/5.0 stars **Reviewed by:** Govind S. | TechOps Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** July 01, 2025 **What do you like best about EZO?** EZO makes it easy to manage and track all our IT assets — from laptops and desktops to networking devices like firewalls and access points. The ability to categorize by asset type, location, and status has significantly improved our inventory visibility. Custom fields and asset tagging are especially helpful for organizing diverse equipment. **What do you dislike about EZO?** The interface can sometimes feel cluttered, especially when managing bulk actions or navigating asset history. Reporting and export options could be more customizable for better audit or compliance needs. A mobile app with more admin features would be a great addition. **What problems is EZO solving and how is that benefiting you?** EZO helps us centralize and streamline the tracking of all IT assets—including laptops, desktops, network equipment, and biometric devices—across multiple office locations. It eliminates manual tracking, reduces asset loss, and improves audit readiness. By organizing assets by category, location, and status, we can respond faster to hardware issues and plan better for replacements and upgrades. **Official Response from Palwashae Azhar:** > Thanks for your thoughtful review! We’re glad EZO is helping you centralize IT asset management and improve visibility across locations. Your feedback on the interface, reporting, and mobile features is greatly appreciated and will help us keep improving. ### 12. We have recently started using EZO to request equipment for work. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** September 07, 2025 **What do you like best about EZO?** I like that we have the option to add things to our cart, which is easier than typing it out and emailing the equipments team. It is quite easy to navigate **What do you dislike about EZO?** Some filters aren't applied correctly. For example, when I apply the NDNS filter, I see the 5 slot transporter which is assigned to HSE. I do not see the 5 slot or 3 slot transporter when I apply to HSE filter. I wouldn't personally assign the bundles to a whole different tab as it makes sense for the bundles to come up with the assigned project in the items tab. When i click on my final cart, I can't see the quantity of what I have ordered to double check I have ordered the correct quantities. Also the bundles ( i.e. the adult blood tube packs) , when ordered in large quantities, come up in the cart repeatedly as opposed to having a quantity number, which would be better and cleaner. Furthermore, I feel that when searching in the search bar, related products should show up if there is no exact match. For example, when I could not find the adult blood tube bundles for NDNS with the filter applied, i searched "adult blood tube packs", "Blood packs" and received no results. **What problems is EZO solving and how is that benefiting you?** Should be saving time as I do not need to type the full name of the equipment that I need each time I need to order **Official Response from Palwashae Azhar:** > Thank you for sharing your honest feedback. We’re glad to hear that the cart option and easy navigation have made it simpler for you to request equipment. We also appreciate your detailed input on filters, bundles, cart quantities, and search functionality. Insights like these are very helpful and will be shared with our product team as we continue to refine EZO for a smoother, more intuitive experience. ### 13. Effortless Asset Management with Real-Time Visibility **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Aviation & Aerospace | Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2025 **What do you like best about EZO?** EZO has made tracking and managing our assets significantly easier. Before using it, we were juggling spreadsheets and manual updates — now we have real-time visibility and better accountability across our equipment. **What do you dislike about EZO?** If there’s one thing that could improve, it would be slightly faster load times when handling large data sets or more flexible options in the reporting filters. **What problems is EZO solving and how is that benefiting you?** My favorite features are the intuitive asset tagging system and the ability to generate detailed reports quickly. The dashboard is clean, and the system integrates well with our existing workflows. The mobile app is also a big plus for on-the-go updates. ### 14. fficient Inventory Management Made Simple **Rating:** 3.0/5.0 stars **Reviewed by:** Ryan G. | Data Acquisition Specialist/Marketing Analyist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2025 **What do you like best about EZO?** like how intuitive the dashboard is and how easy it is to track inventory across multiple locations. The barcode and QR code features make item check-in and check-out seamless, and the reporting tools give clear visibility into stock levels and usage. **What do you dislike about EZO?** Some advanced customization options can feel limited, and initial setup takes time if you’re migrating large amounts of existing data. The mobile app, while useful, could benefit from more robust features. **What problems is EZO solving and how is that benefiting you?** EZO Inventory solves the problem of disorganized stock management by providing a centralized, real-time system. This has improved accuracy, reduced losses, and made it much easier to forecast needs and control costs. **Official Response from Palwashae Azhar:** > Thank you for sharing your experience! We’re glad to hear that the dashboard, barcode/QR features, and reporting tools are helping simplify your inventory management across locations. We appreciate your feedback on customization, setup, and the mobile app — our team is always working to enhance these areas, and your input is valuable in guiding improvements. ### 15. Challenging to Learn, But Useful for Asset Tracking **Rating:** 2.5/5.0 stars **Reviewed by:** Kimberly B. | Branch Admin, Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2025 **What do you like best about EZO?** We are not using it for inventory, we are using it to keep track of vehicles and equipment & for the maintenance of them. I think it would be a good system for actual inventory. **What do you dislike about EZO?** Difficult learning curve, but again, we are using it to track assets not for inventory. **What problems is EZO solving and how is that benefiting you?** Keeping track of our assets across 6 branches and 3 states **Official Response from Ramiah Adeen:** > Thank you for your feedback. We're pleased that EZO helps your organization track equipment and vehicles across multiple locations. Because the platform supports a wide range of asset management workflows, there can sometimes be an initial learning curve. However, our onboarding resources and customer success team are always available to help teams get the most out of the system. Reach them out at support@ezo.io. ### 16. An excellent IT Asset Management System **Rating:** 4.0/5.0 stars **Reviewed by:** Salim A. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2025 **What do you like best about EZO?** It is very easy to use with a lot of features and an intuitive interface. The tracking features are robust with features such as qr code scanning and gps location tracking. The customer support is also very helpful when needed and the system is highly customizable with the ability to create custom fields and reports. **What do you dislike about EZO?** The UI could use a facelift for a more modern design. The mobile app is a bit clunky and the system could offer more integration options with other software. **What problems is EZO solving and how is that benefiting you?** We use it for asset management and checking-in and out borrowed assets. **Official Response from Palwashae Azhar:** > Thank you for your kind feedback! We’re glad to hear that EZO’s tracking features, custom fields, and support team have been helpful for your asset management needs. We also appreciate your suggestions around the UI, mobile app, and integrations — your input helps guide our ongoing improvements to make EZO even more user-friendly and versatile. ### 17. Effortless Navigation and Customizable Reports Make It a Standout **Rating:** 5.0/5.0 stars **Reviewed by:** Sergio A. | IT Senior Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2025 **What do you like best about EZO?** Navigating the platform is incredibly straightforward, and I appreciate being able to customize reports to suit my specific needs. **What do you dislike about EZO?** The interface feels a bit outdated; perhaps updating the layout and color scheme could improve the overall look. **What problems is EZO solving and how is that benefiting you?** I mainly use it to keep a record of my inventory and to track its history. ### 18. Efficient asset management with a modern interface and useful integrations **Rating:** 5.0/5.0 stars **Reviewed by:** William A. | Ingeniero de Proyectos, Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2025 **What do you like best about EZO?** Complete asset management Clear and modern interface Flexible workflow Useful integrations Preventive and corrective maintenance module Automatic reports and audits **What do you dislike about EZO?** In reality, the software is quite comprehensive. **What problems is EZO solving and how is that benefiting you?** Lack of control over assets Loss or misuse of equipment Disorganized or delayed maintenance Slow manual processes (Excel, emails, paper) ### 19. Great Software Built for Teams of All Sizes **Rating:** 4.0/5.0 stars **Reviewed by:** Joshua B. | Mechanical Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2025 **What do you like best about EZO?** The best thing is that it provides tracking that can be shared accross offices and admist ever changing inventories **What do you dislike about EZO?** I wish it could be better automated. Hard to always remember to keep track **What problems is EZO solving and how is that benefiting you?** When you need to know where a specialized item is located you can find it in minutes. ### 20. Well-Organized Dashboard with Accessible Functions **Rating:** 4.0/5.0 stars **Reviewed by:** Kim S. | HR & Admin, Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2025 **What do you like best about EZO?** The dashboard, along with all the available functions at each authorization level, is well organized and accessible. **What do you dislike about EZO?** Having to click through pages to scroll down is really annoying for me. **What problems is EZO solving and how is that benefiting you?** I found that EZO Office Inventory has helped me stay well organized and effectively manage the asset inventory within my organization. ### 21. Simple and inexpensive inventory software **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2025 **What do you like best about EZO?** Easy to add equipment, track maintenance, and upload documents **What do you dislike about EZO?** Needs stronger functionality for putting equipment on maintenance cycles, warning users when maintenance is due, and elevating it to managers as it gets under a certain time remaining until maintenance is due. **What problems is EZO solving and how is that benefiting you?** Maintaining a list of all this expensive equipment in regard to who it's assigned to is crucial for us. So if an employee leaves, we can ensure we've checked back in all the equipment before they are fully gone. ### 22. Research Interviewer **Rating:** 5.0/5.0 stars **Reviewed by:** David Y. | Research Interviewer, Enterprise (> 1000 emp.) **Reviewed Date:** September 19, 2025 **What do you like best about EZO?** Easy to use, simply and straight forward. I had received my order within two working days, it was very efficient. **What do you dislike about EZO?** No, the system is very simple and no hussle. **What problems is EZO solving and how is that benefiting you?** I used the system for ordering my materials for routine use, just simply go in the system and click what I want, and within two working days, the required materials were delivered. It is fantastic. **Official Response from Palwashae Azhar:** > Thank you for your wonderful feedback! We’re thrilled to hear that EZO made ordering simple and efficient, and that your materials were delivered quickly. ### 23. Convenient and quick way to order stationary. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Market Research | Enterprise (> 1000 emp.) **Reviewed Date:** September 29, 2025 **What do you like best about EZO?** Stationary is quite easy to order and I note that one can filter by project, this could very very good. **What do you dislike about EZO?** I tried to filter by project but there was nothing to order! Although I did find what I wanted, the whole process probably took longer than an email to request it. I suspect this will improve with time. **What problems is EZO solving and how is that benefiting you?** The current benefit is that I can see how many of whatever I need are available. From this I can make a decision that will not negatively impact others who might want to order the same. ### 24. EZ Office **Rating:** 4.0/5.0 stars **Reviewed by:** Josh W. | Director IT, Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2023 **What do you like best about EZO?** I like the easy to navigate user interface in EZ Office. **What do you dislike about EZO?** It can be tedious when checking out "asset stocks" **What problems is EZO solving and how is that benefiting you?** Keeping track of who is in possesion of what company assests. ### 25. Equipment ordering made super easy with EZO! **Rating:** 4.5/5.0 stars **Reviewed by:** Michael G. | Social Research Interviewer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 22, 2025 **What do you like best about EZO?** Simple to use and super fast. Lets you get on with the more important aspects of your work without being bogged down by time consuming admin tasks. Having ordered my supplies were delivered the very next day! **What do you dislike about EZO?** No real downside unless you lose your internet connection of course! **What problems is EZO solving and how is that benefiting you?** Ordering equipment/supplies I use for work. I believe this system was also used on the Covid Infection Survey. It was so easy to replenish stocks that were vital at that time and much more efficient now in my current role. ### 26. Helpful app **Rating:** 4.0/5.0 stars **Reviewed by:** Rashad O. | Field interviewer, Enterprise (> 1000 emp.) **Reviewed Date:** September 17, 2025 **What do you like best about EZO?** It was great using EZO, it helps me quickly requested my needed items **What do you dislike about EZO?** Nothing major actually, Items only needs more groups classification to make easier to find what you need **What problems is EZO solving and how is that benefiting you?** Instead of sending emails to equipment team asking for some support you simply go to EZO and order them yourself ### 27. A product still in development and on the right track **Rating:** 3.5/5.0 stars **Reviewed by:** Trevor B. | Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 13, 2023 **What do you like best about EZO?** EZO is a nice product that my team can use on various devices to manage our inventory. The support team is responsive and engages understanding our needs to help us better navigate the platform. **What do you dislike about EZO?** They don't make it known that their software is still in development and I felt like I was helpping with QA for them **What problems is EZO solving and how is that benefiting you?** They offer a software that can be run on nearly any platform to track assests with a fine level of detail. There are options to integrate a scanner as well **Official Response from Palwashae Azhar:** > Thank you for sharing your feedback! We’re glad to hear that EZO is helping your team manage inventory across devices and that our support team has been responsive in assisting you. We appreciate your note about our development stage — transparency is important, and your insights help us improve communication with users. Your feedback also helps guide our ongoing enhancements to make EZO even more reliable and user-friendly. ### 28. Very easy and transparent **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Program Development | Mid-Market (51-1000 emp.) **Reviewed Date:** June 28, 2025 **What do you like best about EZO?** We’ve been using EZOffice for our equipment management and I’m genuinely impressed with how comprehensive and user-friendly it is. The platform offers a great level of detail when it comes to tracking assets, and the interface is clean and easy to navigate — a huge plus for both new and experienced users. One of the standout features for us is the barcode generation for equipment, which makes check-in/check-out processes smooth and efficient. The fact that it also comes with a mobile app is incredibly convenient, especially for teams that are often in the field or moving between locations. **What do you dislike about EZO?** Entering multiple equipment could be a bit kore easier. **What problems is EZO solving and how is that benefiting you?** Managing and tracking IT equipment, how old it is. Where it is especially for demo devices. **Official Response from Palwashae Azhar:** > Thank you for sharing your experience! We’re glad to hear that EZO is helping your team manage and track equipment efficiently, and that features like barcode generation and the mobile app have made check-in/check-out processes smoother. We appreciate your feedback on entering multiple items — we’re always looking for ways to make bulk actions easier and more intuitive. ### 29. Time Saving + Precision = EZO OfficeInventory **Rating:** 5.0/5.0 stars **Reviewed by:** William A. | Ingeniero de proyectos, Mid-Market (51-1000 emp.) **Reviewed Date:** June 28, 2025 **What do you like best about EZO?** EZO simplifies inventory management with its intuitive interface and automatic reports. My favorite! 10/10 **What do you dislike about EZO?** I have nothing negative. The software has been fantastic. **What problems is EZO solving and how is that benefiting you?** 📍 Disorganized inventories: "I used to spend hours looking for equipment or documents... Now I find them in seconds with QR codes!" 📍 Time wasted on reports: "Generating manual reports was a nightmare. EZO automates everything and gives me real-time data." 📍 Maintenance control: "I used to forget calibration or repair dates. Now EZO alerts me automatically." **Official Response from Palwashae Azhar:** > Thank you for your fantastic feedback! We’re thrilled to hear that EZO is helping you save time, stay organized, and manage maintenance with ease. ### 30. Simple to Use, **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Enterprise (> 1000 emp.) **Reviewed Date:** February 17, 2026 **What do you like best about EZO?** I have not had issues with it. It was fairly simple to figure out. **What do you dislike about EZO?** I disliked having to learn a new product. **What problems is EZO solving and how is that benefiting you?** Submitting work order requests. **Official Response from Ramiah Adeen:** > Thank you for taking the time to share your feedback. We’re glad to hear the platform was fairly simple to get started with. If there are any features or improvements that would make the experience even better for your team, we’d always appreciate hearing your suggestions. ### 31. Great potential to be a user-friendly resource **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Research | Enterprise (> 1000 emp.) **Reviewed Date:** August 14, 2025 **What do you like best about EZO?** Navigating around the website felt really easy and even piqued my curiosity **What do you dislike about EZO?** There were glitches on several items I tried to order. I don’t know whether that’s down to actual supplies or inability of EZO **What problems is EZO solving and how is that benefiting you?** We currently have to send an email to a specific department, with an itemised description that has to be very accurate of the items we require them to dispatch. **Official Response from Palwashae Azhar:** > Thank you for sharing your feedback! We’re glad to hear that navigating EZO felt easy and engaging. We appreciate your note about glitches — we take this seriously and will review the issues to ensure smoother ordering in the future. ### 32. Great at All Inventory Needs **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Music | Mid-Market (51-1000 emp.) **Reviewed Date:** June 28, 2025 **What do you like best about EZO?** Easy to check in and check out our inventory. We have very different types of items in our inventory and it’s nice being able to assign them with specific statuses and list whatever info we might need in the item page. Definitely does the job. **What do you dislike about EZO?** I find sometimes the site is slow sometimes the search doesn’t autofill perfectly. But always able to get around that. **What problems is EZO solving and how is that benefiting you?** We are able to see everything in our inventory, search it easier than a spreadsheet, and assign it to different users as well. As well it allows multiple people to have admin access and control at different times. **Official Response from Palwashae Azhar:** > Thank you for sharing your experience! We’re glad to hear that EZO is helping you manage your inventory efficiently, track items, and assign them to users with ease. We appreciate your feedback on site speed and search functionality — we’re continuously working to improve performance and make navigation even smoother. ### 33. User friendly and efficient **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2025 **What do you like best about EZO?** Clear and easy to use. Nicely integrated with familiar company design motifs. **What do you dislike about EZO?** Nothing I can think of. A vast improvement on previous system. **What problems is EZO solving and how is that benefiting you?** Raising awareness of the inventory available to support our everyday work, push button ordering and real time inventory levels. ### 34. Well Organized , Easy to Use, Easy to Understand, Smooth & Fluent Working . **Rating:** 5.0/5.0 stars **Reviewed by:** Prashant V. | Showroom Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2025 **What do you like best about EZO?** In EZO I like Mapping & Distribution Features Mostly because when you will start work on EZO You can Distribute , Categories & Can Do Mapping of your Material Easily.one more thing that I Want to add that is It's very easy to implement also best customer support service for those whose facing any challenges while using **What do you dislike about EZO?** I Don't think so there is Any dislike point about EZO But there is One point that EZO Team have to work & that is it's customization part which is little bit complicated where the Team have to do something to make it easy. **What problems is EZO solving and how is that benefiting you?** It's Solving My Inventory Distribution . Marketing material & Assets Tracking also it's providing me Proper Guidance Regarding My Inventory Management. **Official Response from Palwashae Azhar:** > Thanks for your great review! 🙌 We're glad EZO has made inventory management smoother for you. We appreciate your feedback on customization and are working to improve flexibility—stay tuned! ### 35. OPTIMIZATION OF MAINTENANCE TIMES **Rating:** 5.0/5.0 stars **Reviewed by:** JESUS ALBERTO H. | INGENIERO DE PROYECTOS, Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2025 **What do you like best about EZO?** It is a software that has had a great impact on the organization of tools and maintenance activities. Previously, when we didn't have EZO in the company, activities that required special tools experienced delays because we didn't know who might have them on loan. Additionally, there were delays because the location of the tool was unknown to the warehouse staff. EZO has solved this issue and has made daily maintenance activities easier for the staff. **What do you dislike about EZO?** At the moment, I really don't identify any issues; everything has been going well with the software. **What problems is EZO solving and how is that benefiting you?** I have no problems ### 36. Versatile system **Rating:** 5.0/5.0 stars **Reviewed by:** Welington H. | analista de supore Jr, Enterprise (> 1000 emp.) **Reviewed Date:** November 08, 2023 **What do you like best about EZO?** I like the ease with which the system provides the tools in a way that is easy to interact with. The frequency of use here is very high, and the number of resources the system has is very large. **What do you dislike about EZO?** At the moment I have nothing to point out **What problems is EZO solving and how is that benefiting you?** Asset control and transfer between asset units and loans. ### 37. Good Inventory Management but need some refreshment to the product **Rating:** 3.0/5.0 stars **Reviewed by:** Hiren P. | Cloud Platform Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2025 **What do you like best about EZO?** Day to day use it easy for EZO. Check-in & Check-out is easy. Also dashboard is good little bit customizable. Inegration with JIRA is good. **What do you dislike about EZO?** There is not Auditing function for change tracking. Also Reporiting system need improvement. World is going toward AI but there is no such innovation of AI in this product. **What problems is EZO solving and how is that benefiting you?** Tracking of device. **Official Response from Palwashae Azhar:** > Thank you for sharing your feedback. We're glad that daily check-in/out workflows and integrations such as Jira have been helpful for your team. We appreciate your suggestions regarding reporting capabilities and auditing features. Our product team continuously evaluates opportunities to expand reporting functionality and introduce new automation capabilities. ### 38. Keeping track of assets with EZOis a game changer **Rating:** 5.0/5.0 stars **Reviewed by:** Samantha J. | Project coordinator/painter, Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2025 **What do you like best about EZO?** Knowing when things are on different jobs or out of stock is easily viewable and manageable for everyone in the company. **What do you dislike about EZO?** There is a lot to learn at first but nothing too difficult. **What problems is EZO solving and how is that benefiting you?** Misplaced equipment and damage to equipment can be prevented using EZO. ### 39. Good Service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 28, 2025 **What do you like best about EZO?** Easy to use, good customer service, and clean UI **What do you dislike about EZO?** Nothing really to be honest. Good service overall. **What problems is EZO solving and how is that benefiting you?** Asset management ### 40. Video conferencing **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Chemicals | Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2025 **What do you like best about EZO?** Seamlessly easy and very good. I believe the software is very helpful **What do you dislike about EZO?** EZO is able to deliver a good service in terms of video editing and conferencing. **What problems is EZO solving and how is that benefiting you?** It is able to track assets easily. Video conferencing using Skype. ### 41. Clean Organization **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2025 **What do you like best about EZO?** I like how EZO is organized in a way that it is easy to navigate and find what you are looking for. **What do you dislike about EZO?** I do not like the update where if I search something up and the search result is another pop up window that slides out. **What problems is EZO solving and how is that benefiting you?** IT inventory is more organized and that benefits me in a way where I do not have to do double work. All my files and records are up online and accessible. ### 42. It gets the job done **Rating:** 3.5/5.0 stars **Reviewed by:** People O. | People Ops, Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2025 **What do you like best about EZO?** lots of connections and links between parts **What do you dislike about EZO?** cluttered UI, a little slow, can be kind of hard to navigate **What problems is EZO solving and how is that benefiting you?** tracking parts used in various schematics, inventory management and quantity tracking. great for linking parts across projects **Official Response from Palwashae Azhar:** > Thank you for your feedback. We're glad EZO supports your inventory and project tracking workflows. We appreciate your comments about navigation and interface design — improving usability and performance remains an ongoing priority for our product team. ### 43. Seems simple to use, but not great for multiple tenant businesses. **Rating:** 4.0/5.0 stars **Reviewed by:** Jeremy M. | Director of IT, Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2022 **What do you like best about EZO?** Good interface, simple and effective. We are able to update information quickly and are then able to manage the inventory. **What do you dislike about EZO?** I wish it had a way to manage multiple operating companies. We have several entities under our umbrella. All small companies and all could benefit, but we would need so many accounts, vs a corporate master account. **Recommendations to others considering EZO:** Make sure its for a single company, or you will struggle. **What problems is EZO solving and how is that benefiting you?** We were tracking inventory in Excel and it was not working well. We needed a way to quickly ans easily see our inventory, search inventory and report on it. EZO helped up with this. **Official Response from Palwashae Azhar:** > Thanks for your feedback! 🙌 We're glad EZO has been helpful. We hear you on multi-entity support and will share your insights with our product team. ### 44. A powerfull tool to organize the assets and inv **Rating:** 4.5/5.0 stars **Reviewed by:** Eneas L. | Global Outsourcing Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** December 18, 2024 **What do you like best about EZO?** the ease of carrying out custody confirmation, where a user can indicate that they are in possession of a piece of equipment and the general state of conservation, allowing maintenance to be planned in advance **What do you dislike about EZO?** the tool is not 100% prepared for the Portuguese language. It is even possible to do a web translation via Google Translator, however it is not as efficient as it translates terms and brands that should not be translated. **What problems is EZO solving and how is that benefiting you?** Most of our equipment is mobile phones that are spread out among field teams and it is very difficult to keep all the information about these devices up to date. With EZOffice we can create custom fields that allow us to have all the information related to the equipment in a single system. **Official Response from Palwashae Azhar:** > Thank you for your feedback! 🙌 We're glad EZO helps you streamline asset tracking and maintenance planning. We appreciate your input on language support and understand the importance of accurate translations. We'll share this with our team as we continue improving the platform. ### 45. EZO User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Market Research | Enterprise (> 1000 emp.) **Reviewed Date:** August 22, 2025 **What do you like best about EZO?** EZO is very easy to use - useful to get photos of each product to ensure order the correct items. **What do you dislike about EZO?** Nothing - i will be more confident now logged in. **What problems is EZO solving and how is that benefiting you?** It is simple to use - which makes ordering easier. ### 46. Easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2025 **What do you like best about EZO?** Keeping track of signed out or in maintenance inventory, and whos prossession it is in. The fearyres are great for user versus administrator, I love the calendar for prepacking **What do you dislike about EZO?** We use this software interdepartmentally I wish there was seperate tabs for each department so we didnt have all inventory mixed together **What problems is EZO solving and how is that benefiting you?** It was hard to track who had the inventory and when till prior to EZO ### 47. Easy to use work tool **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2025 **What do you like best about EZO?** An easy to use access portal to track and trace work inventory, Not cluttery... is that a word with simple menus , picture and text options to quickly identify the items you require **What do you dislike about EZO?** Cant really comment on the failings of EZO as a new user, however it seems to do what it says on the tin! **What problems is EZO solving and how is that benefiting you?** as an enduser, its easy to track and monitor inventory ordered as well as those in my possession **Official Response from Palwashae Azhar:** > Thank you for sharing your experience. We’re happy to hear that the platform helps you track and manage inventory easily. As you continue using the system, please feel free to share any suggestions that could further improve your workflow. ### 48. eXCELLENT **Rating:** 5.0/5.0 stars **Reviewed by:** Robert S. | mARKET RESEARC INTERVIEWER, Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2025 **What do you like best about EZO?** VERY EASY TO USE AND MOVE AROUND THE STATIONARY AND EQUIPMENT SHOP **What do you dislike about EZO?** i DO NOT HAVE ANY PROBLEMS WITHUSING ezo **What problems is EZO solving and how is that benefiting you?** STOCK CONTROL OF MY STATIONARY ### 49. Human Resources Specialist **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2025 **What do you like best about EZO?** there are several ways you may look for an item. i like that you can add pictures, it is easy to learn how to use it, and you can use the scanner for faster tracking **What do you dislike about EZO?** I've been using it for about 3 months and I haven't find anything I dislike about it so far **What problems is EZO solving and how is that benefiting you?** We have 6 different centers in our agency, when a center is in need of an item, we can easily look in other's centers loctions if they have that item available. that is why I love the access to the item's pictures ### 50. Very easy ans conviniant **Rating:** 5.0/5.0 stars **Reviewed by:** Aah P. | Marker researcher, Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2025 **What do you like best about EZO?** Access all in 1 place. And easy to access. **What do you dislike about EZO?** Nothing any negative.................... **What problems is EZO solving and how is that benefiting you?** To check stock and we can order when we needed. ## EZO Discussions - [How to do account cleanup](https://www.g2.com/discussions/32950-how-to-do-account-cleanup) - 1 comment, 1 upvote - [What is EZOfficeInventory used for?](https://www.g2.com/discussions/what-is-ezofficeinventory-used-for) - 1 comment - [View EZO pricing details and edition comparison](https://www.g2.com/products/ezo/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+09%3A26%3A57+-0500&secure%5Bsession_id%5D=741b17b4-33c6-40a9-8cc9-09a1a45c5b35&secure%5Btoken%5D=3379752edcbbf1032f495531058c5ae4a7a185464f2c883cb53dabcecd101134&format=llm_user) ## EZO Integrations - [Dropbox](https://www.g2.com/products/dropbox/reviews) - [Dropbox](https://www.g2.com/products/dropbox-ai-dropbox/reviews) - [FedEx Ship Manager](https://www.g2.com/products/fedex-ship-manager/reviews) - [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [OneLogin](https://www.g2.com/products/onelogin/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Workday Platform](https://www.g2.com/products/workday-platform/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zendesk for Employee Service](https://www.g2.com/products/zendesk-for-employee-service/reviews) - [Zendesk Sunshine](https://www.g2.com/products/zendesk-sunshine/reviews) ## EZO Features **Asset Definition** - Asset Register - Asset Tracking - Relationships - Asset Tracking - Costs - Asset Tracking **Check In/Out** - Due Date Assignment - Barcode Check In/Check Out - Tool Reservation Portal - Mobile App with Scanner **Asset Inventory** - Hardware Asset Inventory - Software Asset Inventory - Cloud Asset Inventory - Mobile Asset Inventory - Asset Discovery **Multichannel inventory management** - Warehouse Inventory Transfer - Multichannel Inventory Syncing - Multi-Warehouse Routing **Barcode support** - Symbologies - Serialization - Standard formatting - Printing - Integrations **Asset Tracking** - Location - Asset Tracking - Status - Asset Tracking - History - Asset Tracking **Tool Tracking** - Tool Info Tracking - Maintenance Schedule Tracking - Custom Tool Info Fields **3PL inventory management** - Client management - Marketplace connections - 3PL inventory tracking **Design** - Label formats - WYSIWYG editor - Color editor - Graphics import - 1D and 2D barcodes - RFID Encoding **Generative AI** - AI Text Generation - AI Text Generation **Inventory Management** - Inventory Tracking - Inventory Costing - Product Master - Inventory Forecasting - Integrations **Agentic AI - Asset Tracking** - Natural Language Interaction **Agentic AI - IT Asset Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Inventory Management Platform Features** - Centralized Inventory Database - Inventory Level Dashboards - Stock History Reporting - Low Stock Notifications - Bundles, Kits, & Variants - Asset Tracking - Inventory Forecasting - Accounting Integrations - Data Exporting / Importing **Management** - Central Dashboard - Asset Policy Management - Risk Management - Integrations ## Top EZO Alternatives - [Asset Panda](https://www.g2.com/products/asset-panda/reviews) - 4.2/5.0 (41 reviews) - [GoCodes Asset Tracking](https://www.g2.com/products/gocodes-asset-tracking/reviews) - 4.5/5.0 (38 reviews) - [Fishbowl Inventory](https://www.g2.com/products/fishbowl-inventory/reviews) - 4.0/5.0 (267 reviews)