EZO Reviews & Product Details

EZO is a leading Asset Intelligence solution company headquartered in Austin, Texas, specializing in cloud-based asset management solutions tailored for small to medium-sized enterprises (SMEs) and growing organizations. Established in 2011, EZO recognizes that the efficiency of an organization is closely linked to its ability to manage assets effectively. The company has developed a suite of asset intelligence tools designed to cater to the needs of end-users, ensuring that even complex asset portfolios can be managed with ease and accessibility, regardless of the technical skill level of the team. The EZO Core Enterprise Asset Management Platform is designed as a command center for teams that run equipment-centric operations, allowing organizations to efficiently track their assets through streamlined barcode and QR code scanning. It brings equipment planning, movement, maintenance, and accountability into one system, so mid-to-large organizations can keep critical assets visible, ready, and available without operational slowdowns. The platform simplifies the check-in and check-out processes, making it easier for teams to manage asset movements in real-time. Additionally, it offers customizable reporting features that can be accessed from anywhere, providing organizations with the flexibility to monitor their assets on the go. This capability is particularly beneficial for businesses that require immediate access to asset data for decision-making and operational efficiency. The built-in CMMS (Computerized Maintenance Management System) add-on transforms maintenance operations from reactive to proactive. By facilitating scheduled preventive maintenance, the native CMMS module extends the life of equipment, routes maintenance requests based on attributes, and minimizes costly downtime. Organizations can benefit from improved reliability and efficiency in their maintenance processes, leading to better resource allocation and reduced operational disruptions. Overall, EZO's suite of asset intelligence solutions is designed to empower organizations by enhancing their asset management and intelligence capabilities. With a focus on user-friendly interfaces and robust functionality, EZO provides tools that address the unique challenges faced by SMEs and growing enterprises in managing their assets effectively.

Product Website

Seller

EZO

Discussions

EZO Community

Languages Supported

Arabic, German, English, French, Italian, Dutch, Polish, Spanish, Swedish, Turkish

Overview by

EZO Marketing

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

View More Pricing Information

EZO Integrations

(10)

Verified by EZO

EZO Media

Customized dashboard view to keep a track of item utilization, asset maintenance, asset custody management, costs and more

Our streamlined checkout interface allows for rapid-fire assignments, ensuring your records stay accurate without slowing down your people. Quick Item Center pulls assets and allows you to perform actions in seconds.

Manage requests from equipment through a native request management solution and dispatch controls. Give your team full transparency and fulfill orders faster from an actionable view that ensures gear is never promised to two places at once.

Automate preventive maintenance, trigger work orders, and manage technicians from one command center. In EZO, an asset is only available if it is actually safe, serviced, and ready to work.

Fully customisable maintenance management dashboard for CMMS and Facility maintenance management.

EZO Demo - Intelligent Automated Workflows

EZO pairs Zoe AI with smart workflow automations to cut manual work and keep asset operations moving. Get faster decisions, cleaner execution, and higher utilization with less downtime.

Official Downloads

(4)

edit

DOCS Health went from losing 20 laptops to cutting losses by 80% with EZO

Interactive Demo

edit

Try an interactive demo created by the software seller (right here on G2).

Try demo

G2 reviews are authentic and verified.

Here's how.

Dwayne E.

Network Administrator

Enterprise (> 1000 emp.)

10/8/2025

"EZO Inventory: Powerful Tracking and Reporting Made Simple"

4/5

What do you like best about EZO?

EZO offers an excellent asset tracking solution with detailed location history, assignments, check-in/check-out, and lifecycle management. It provides robust reporting, analytics, and alerts for maintenance, low stock, and other key events. The platform supports multi-site and multi-warehouse operations, with barcode/QR scanning and a mobile app for field updates. Review collected by and hosted on G2.com.

What do you dislike about EZO?

While EZO generally performs well, there are a few areas that could be improved to make the overall user experience smoother. The search and filtering tools can be inconsistent at times, which makes it harder to locate items unless you already have very specific details or clear criteria in mind. Review collected by and hosted on G2.com.

Response from Palwashae Azhar of EZO

edit

Thanks for the great feedback! We're glad EZO has simplified your IT inventory tracking and stock management. We appreciate your suggestions on search, filtering, and mobile performance - our team is actively improving these areas. Thanks for helping us make EZO even better!

Verified User in Research

Mid-Market (51-1000 emp.)

11/10/2024

"Straightforward and adaptable"

4.5/5

What do you like best about EZO?

Simple and intuitive to use. It’s user-friendly and highly adaptable, making it feel effortless and versatile in day-to-day use. Overall, it’s easy to work with, offers great flexibility, and remains straightforward while still being adaptable to different needs. Review collected by and hosted on G2.com.

What do you dislike about EZO?

As standard, there’s no servicing for specific items (only for groups). However, the new add-ons now enable this. That said, we’ve run into a few issues with how these new add-ons are implemented, which we hope will be resolved with support from the EZO team. Review collected by and hosted on G2.com.

What problems is EZO solving and how is that benefiting you?

Missing items has been a recurring issue for us. I need to be able to know who has custody of any item at any given time, so it’s clear where things are and who is responsible. I also want to be able to manage both maintenance services and the calibration of our assets in one place, without losing track of what’s due or what has already been completed. Review collected by and hosted on G2.com.

Damon R.

Asset Management and Configuration Tech.

Mid-Market (51-1000 emp.)

11/10/2025

"Highly Customizable and User-Friendly—A Must for Efficient Management"

4.5/5

What do you like best about EZO?

I appreciate the high level of customization and the user-friendly interface. I like that most features are editable, and if something isn’t directly changeable, there’s usually a setting or rule that allows you to enable or disable it.

The range of options—from assigning items to specific people, to creating custom fields for each entry, to viewing the estimated depreciated value of an item—is extremely helpful for me. These features make it much easier to track and manage everything that comes in or goes out for a tenant. I currently manage about four different EZOffice tenant accounts at work, and so far, I’ve encountered only a few minor issues. Review collected by and hosted on G2.com.

What do you dislike about EZO?

I've noticed a few minor issues with the AI and the process for making bulk entries for items. While nothing is too serious, there are some small errors that make it less straightforward to input bulk entries than I would prefer. Additionally, the AI assistant isn't always as accurate as I would like. However, I expect that these aspects will become more polished and dependable over time. Review collected by and hosted on G2.com.

Response from Palwashae Azhar of EZO

edit

Thank you for the thoughtful review! We’re glad to hear EZO’s customization, flexible settings, and depreciation tracking are helping you manage assets effectively across multiple tenant accounts.

We appreciate your feedback on bulk entries and the AI assistant. These are areas we’re actively improving, and input like yours helps us refine the experience further.

Alyssa B.

Audiovisual Systems Coordinator

Mid-Market (51-1000 emp.)

11/21/2025

"Highly Customizable and User-Friendly—A Top Choice for Any Organization"

5/5

What do you like best about EZO?

I love how customizable EZO is, with the API features and the countless organization settings options, it is truly the best option for any application. The GUI is very user-friendly, and even if a user doesn't have a background in inventory management softwares, there are plenty of free instructional videos online readily available. Our company is using this software quite frequently at five of our locations, and it has been a rather seamless implementation so far. Customer support was very helpful and professional when we had billing questions as well. Review collected by and hosted on G2.com.

What do you dislike about EZO?

I haven't run into any lacking features yet! Review collected by and hosted on G2.com.

Response from Palwashae Azhar of EZO

edit

Thank you for the great review! We’re glad to hear EZO’s customization, APIs, and user-friendly interface are working well across your locations. It’s great to know the implementation has been smooth and that our support team could help with your billing questions.

Todd G.

IT Specialist III

Mid-Market (51-1000 emp.)

11/7/2025

"Affordable, But Interface and Alerts Need Improvement"

2.5/5

What do you like best about EZO?

It's very affordable. We researched several options a few years back, and EZO was the most affordable for a small environment. Review collected by and hosted on G2.com.

What do you dislike about EZO?

Not thrilled about the overall interface. Some things are confusing to figure out. For example, canceling a reservation takes several steps once you finally figure out how to find that spot. Old reservations that are never fulfilled don't go away, so several months later you still have them showing in the system and have to manually delete each one, one by one. Email alerts don't work properly. Review collected by and hosted on G2.com.

Praewphitcha P.

Enterprise (> 1000 emp.)

1/29/2026

"Easy to Use, Helpful Stock Consumables Checking—Room to Improve"

3.5/5

What do you like best about EZO?

This app is easy to use and provides convenient features for checking consumable stock. Review collected by and hosted on G2.com.

What do you dislike about EZO?

Instrument reservation: This app allows multiple users to make reservations at the same time, and the administrator has to decide who can use the instrument during that time. I think it would be better to allow only one person to reserve a time slot at a time. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management

Enterprise (> 1000 emp.)

12/10/2025

"Effortless Ordering and Instant Confirmation with EZO"

4/5

What do you like best about EZO?

Its easier to jump on and place your order on the website rather than sending an email which you get no confirmation/acknowledgement for at times whether its been received or not, with EZO you get a confirmation and your order is placed straight away. Review collected by and hosted on G2.com.

What do you dislike about EZO?

I am not yet familiar with the name of all the products so when searching for something you are typing in several several possible names in the search bar and its still not coming up, so maybe an easily accessible drop down menu list can be made available with possible names for an item. Review collected by and hosted on G2.com.

Daniyan P.

Technical Support

Small-Business (50 or fewer emp.)

7/31/2025

"Daniyan P."

4.5/5

What do you like best about EZO?

In our organization, fieldwork is a regular part of operations. Implementing EZO Inventory has significantly improved our ability to track which assets are being used for which missions. The system supports effective equipment management and usage planning, which helps ensure smooth operations and accountability.

One of the standout features is the customizable fields, which are especially useful for managing and monitoring critical assets that require strict control. Additionally, the system facilitates inventory checks and the issuing and returning of assets, making the overall asset management process more efficient and transparent.

EZO Inventory is also very user-friendly, with an intuitive interface that makes it easy for our team to adopt and use effectively. The support team at EZO has been outstanding — their responses are quick, and they are always helpful whenever we need assistance. This level of support has been crucial in ensuring a smooth onboarding and ongoing usage experience. Review collected by and hosted on G2.com.

What do you dislike about EZO?

Cost for Larger Teams: For growing organizations, the pricing structure can become a consideration, especially when scaling up with more users or advanced modules. Review collected by and hosted on G2.com.

What problems is EZO solving and how is that benefiting you?

Track asset usage in real time, ensuring accountability and reducing loss or misplacement.

Plan and allocate equipment efficiently for different missions or field tasks, helping operations run smoothly.

Manage inventory levels and asset check-ins/checkouts with better control and traceability.

Customize data fields to suit specific asset categories or operational needs, enhancing clarity and organization.

Conduct audits and generate reports more easily for compliance and internal reviews. Review collected by and hosted on G2.com.

Response from Palwashae Azhar of EZO

edit

Thanks for sharing your experience! We’re glad EZO Inventory is helping your team track assets, plan missions, and manage equipment more efficiently. It’s great to hear the customizable fields, ease of use, and our support team have been valuable for you.

We appreciate your note on pricing as teams grow — feedback like this helps us improve. Excited to keep supporting your operations!

Matt D.

Field Engineer

Small-Business (50 or fewer emp.)

1/8/2026

"Feature-Rich Platform with a Helpful AI Chatbot"

4/5

What do you like best about EZO?

Lots of great features and the AI chatbot is mostly helpful Review collected by and hosted on G2.com.

What do you dislike about EZO?

the terminology takes a bit getting used to Review collected by and hosted on G2.com.

David F.

12/19/2025

"EZO Simplifies Asset Tracking with Stellar Support"

5/5

What do you like best about EZO?

My firm is a new user of EZO Asset Sonar, and the IT setup has been a breeze. The inside team has been totally awesome. I like how the phone app has made the asset tracking process simple. I appreciate the agent that is discovering all the assets on the network. I also like the ability to scan new assets with the phone app. Review collected by and hosted on G2.com.

What do you dislike about EZO?

I will say that the setup is complicated, but I'm grateful that we've used the EZO team to help deploy. Review collected by and hosted on G2.com.