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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

9 months

ChatGPT News

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Time
Chatbots Can Trigger a Mental Health Crisis. What to Know About "AI Psychosis"
Aug 05
Axios
OpenAI releases powerful new open models
Aug 04
AP News
ChatGPT helps prepare this mayor's talking points. Now he wants a thousand city workers using AI
Jul 16
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ChatGPT Reviews (1,860)

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Reviews

ChatGPT Reviews (1,860)

View 1 Video Reviews
4.7
1,860 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise ChatGPT for its ease of use and fast responses, making it a valuable tool for tasks like coding, writing, and problem-solving. Many appreciate its ability to provide clear, structured answers that enhance productivity and learning. However, some users note that it can occasionally generate inaccurate information, requiring verification for critical tasks.

Pros & Cons

Generated from real user reviews
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akash m.
AM
Founder and Application developer
Information Technology and Services
Small-Business (50 or fewer emp.)
"Essential Tool for Coding and Communication Efficiency"
What do you like best about ChatGPT?

I like how ChatGPT is easy and fast to use, making it simple to ask questions related to coding, documentation, or emails and get clear responses right away. I appreciate that it helps me think through problems step by step, improving my productivity without adding complexity to my workflow. I also enjoy that I can ask follow-up questions and refine the answers until they match exactly what I need. It feels interactive and not just one-time responses. The ability to switch between technical questions and business writing in the same place is very convenient for me as it supports both my development work and daily communication without needing multiple tools. It's valuable because it helps me draft and refine client emails, make proposals clearer and more professional, and manage technical issues efficiently. ChatGPT was also very easy to set up and start getting responses. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

Sometimes the responses can be a bit general, especially for very specific coding problems. I usually need to provide more context or refine my questions to get a more accurate answer. I also always review and test the suggested code before using it, since it may need small adjustments. It would be better if the responses were context-aware, especially for framework-specific problems. Review collected by and hosted on G2.com.

Axel U.
AU
Software Enginner
Small-Business (50 or fewer emp.)
"Key assistant for technical productivity"
What do you like best about ChatGPT?

What I like most about ChatGPT is its ability to speed up technical and analytical tasks. I use it to generate code drafts, validate architectural approaches, and structure complex ideas in minutes. It reduces the initial research time and helps me explore alternative solutions quickly, maintaining productivity without relying solely on extensive documentation. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

Sometimes it can generate responses with overconfidence even when the information is not completely accurate, so it is necessary to validate critical data. Additionally, in very specific or recent topics, it may lack updated context. It would be ideal to have greater traceability of sources in complex technical responses. Review collected by and hosted on G2.com.

Ashwath S.
AS
Senior Data Analyst
Information Technology and Services
Mid-Market (51-1000 emp.)
"Chatgpt: Saviour"
What do you like best about ChatGPT?

ChatGPT consistently provides more user-friendly and easily understandable answers than other LLM chatbots. Whenever I ask a question, it clearly defines the problem, making it easier for me to grasp the solution. Its reasoning abilities are also strong compared to other LLMs. Additionally, the response time for each turn is very short, which saves me a lot of time as someone who chats frequently with GPT. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

One thing that I have noticed as a con is that, although ChatGPT is very good at explanation, ideation, and writing, sometimes it can be a bit inconsistent in highly technical scenarios. This is particularly true when it comes to analytics and very recent trends in a particular industry. Sometimes, the retention of context can be a bit low, and I have to reiterate my demands. Additionally, if I were using it as a professional tool (such as data science, market analysis, or reporting), I would have liked more flexible analytics and better integration with structured data software to automatically refine the results. Review collected by and hosted on G2.com.

Nikola B.
NB
Junior Penetration tester
Small-Business (50 or fewer emp.)
"Fast, Reliable First Drafts That Turn Ideas Into Clear Output"
What do you like best about ChatGPT?

What I like most about ChatGPT is how quickly it helps turn vague ideas into clear, usable output. It’s especially useful for drafting, rewriting, and thinking through problems without starting from scratch. The responses are usually well-structured and easy to adapt, which saves time on everyday tasks like emails, summaries, or brainstorming.

It’s not flawless and still needs human judgment, but as a productivity tool it’s reliable. The biggest upside is speed—it reduces friction in getting from idea to first draft, which makes routine work easier and more efficient. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

What I dislike about ChatGPT is that the quality can vary depending on how precise the prompt is. If instructions aren’t clear, the output can be generic or make reasonable-sounding assumptions that still need manual correction. That means you have to review everything instead of trusting it outright.

It also struggles at times with nuance or up-to-date context, especially for specialized or rapidly changing topics. For longer or more complex tasks, responses can drift or repeat ideas. It’s a strong assistant, but it works best as a first draft or thinking partner, not a final authority. Review collected by and hosted on G2.com.

Alison M.
AM
Social Media Marketing Intern
Small-Business (50 or fewer emp.)
"AI Tools Enhancing Task Efficiency"
What do you like best about ChatGPT?

The most helpful thing about ChatGPT is using it for brainstorming and drafting social media plans. The biggest upsides are that it’s easy to use and simple to integrate into daily life. It also helps me apply what I learn from the new Learn feature to older models, and it supports my custom website research as well. I use it frequently throughout the week. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

The least helpful part is how easy it is to implement for certain tasks. At times, when I’m drafting or searching, it ends up pulling up incorrect information, which makes it less reliable in those moments. Review collected by and hosted on G2.com.

Bala M.
BM
Freelancer
Small-Business (50 or fewer emp.)
"Vital Daily Tool with Room for Speed Improvement"
What do you like best about ChatGPT?

ChatGPT is one of the most important tools in my daily life. It solves a lot of problems, especially in plan making, idea suggestions, budget making, and learning new things quickly, which really helps me a lot. I like that ChatGPT gives quick responses and offers possible solutions. When I ask a question about a problem, it provides an answer with possible solutions, like giving real-time examples. Setting up ChatGPT was also very easy and beginner-friendly. It's my favorite tool ever. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

Sometimes its loading speed is very slow or shows an error. If I ask a big question prompt, it takes more time, or otherwise, the tab crashes. This is a major issue while using ChatGPT. Review collected by and hosted on G2.com.

Mohammad Yaqub S.
MS
Senior Manager - Operations
Mid-Market (51-1000 emp.)
"Turns Rough Operational Ideas Into Clear, Actionable Frameworks"
What do you like best about ChatGPT?

Structuring Operational & Process Thinking — Since I work a lot with operations, CPS tracking, reporting, and coordination across multiple projects, ChatGPT helps me convert rough ideas into clear, structured frameworks. It’s also useful for breaking down big workflows into practical, step-by-step execution plans. On top of that, it can help highlight gaps, risks, and areas for improvement so I can tighten up the process and stay on track. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

Sometimes the responses are more detailed than I need when I’m looking for a quick, crisp answer. Occasionally, I have to re-prompt to get it to match the exact business context or tone I’m after. And for very organization-specific processes, it still needs my validation or some customization. Review collected by and hosted on G2.com.

jahera s.
JS
Non IT Technical recruiter
Staffing and Recruiting
Mid-Market (51-1000 emp.)
"An Essential Productivity Tool for Recruiters and Training Teams"
What do you like best about ChatGPT?

ChatGPT is extremely helpful for quick problem-solving, content creation, and learning. It provides clear, well-structured, and personalized responses for tasks like resume building, interview preparation, technical explanations, and professional writing. It saves time by giving accurate information in one place and helps improve communication and confidence and it is available 24/7 and easy to use. It supports multiple use cases such as career development, documentation, research, and daily queries. It adapts to different learning levels, simplifies complex topics, and helps users work more efficiently. It also enhances creativity and productivity by generating ideas, summaries, and well-written content quickly. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

One of the least helpful aspects is that it sometimes stops responses in the middle and asks users to subscribe or wait to continue. This can interrupt workflow, especially when working on important tasks or tight deadlines.. Review collected by and hosted on G2.com.

IG
Accountant
Small-Business (50 or fewer emp.)
"Comprehensive, User-Friendly Tool for All Your website design needs."
What do you like best about ChatGPT?

I use this tool to create content for my professional business services webpage. It’s very easy to use and provides information across a wide range of topics, including law, news, politics, company share prices, and general updates. It covers almost everything I need, and I use it daily for work and for researching a broad range of subjects. I haven’t implemented it as an add-in tool, because I find it just as easy to use in a browser on a separate screen. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

As with any similar tool, it's important to ask the right questions/prompts in order to receive accurate answers. Mastering the art of prompt writing is essential to get the most out of it. Review collected by and hosted on G2.com.

VL
IT Technician
Information Technology and Services
Mid-Market (51-1000 emp.)
"Fast, Versatile Writing and Brainstorming Assistant That Saves Time"
What do you like best about ChatGPT?

What I like best about ChatGPT is how quickly it helps me turn ideas into clear, usable output. It’s great for drafting and polishing writing, summarizing and organizing information, brainstorming options, and explaining technical topics in a simple way. It saves a lot of time, adapts to the tone and detail I need, and is especially useful for troubleshooting, learning, and getting a strong first draft that I can refine. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

Sometimes it can be too confident even when it’s not fully certain, so I still need to verify important details. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

9 months

Average Discount

9%

Perceived Cost

$$$$$

How much does ChatGPT cost?

Data powered by BetterCloud.

Estimated Price

$$k - $$k

Per Year

Based on data from 17 purchases.

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