--- title: Fulfil Reviews meta_title: 'Fulfil Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 33 reviews by the users' company size, role or industry to find out how Fulfil works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 33 scale: '5' date_modified: '2026-06-24' parent_category: name: ERP url: https://www.g2.com/categories/erp --- # Fulfil Reviews **Vendor:** Fulfil.IO **Category:** [ERP Systems](https://www.g2.com/categories/erp-systems) **Average Rating:** 4.4/5.0 **Total Reviews:** 33 ## About Fulfil Fulfil is an eCommerce ERP built for modern DTC brands like Ridge, HexClad, Grüns, Mejuri, Cuts and Monos. Connect your sales channels, warehouses, accounting, and fulfillment in one system. Set up in weeks, not months. No consultants. No middleware. No surprises. Purpose-built for Shopify and multi-channel commerce. AI-assisted setup, native integrations with 400+ 3PL locations, and predictable implementation. Fulfil gives you a complete, proven ERP with AI that enhances your workflow. Query your data from Claude, get AI-assisted configuration, and let automation handle routine decisions while you maintain full control. From order to fulfillment to revenue recognition, Fulfil automatically handles every step. No manual data entry, no disconnected systems, no waiting until month-end to know your numbers. Manage your entire supply chain from vendor relationships to finished goods. Automate purchase orders, track inbound shipments, and coordinate production schedules-all integrated with your inventory and financials. Track inventory across multiple warehouses, 3PLs, and stores with bin-level precision. From lot numbers and serial tracking to automated reorder points and intelligent allocation-know exactly what you have, where it is, and when to replenish. Know your numbers at any moment. Every transaction automatically flows through to your financials, from order capture to revenue recognition. Close books faster, make decisions with confidence, and stay audit-ready. Fulfil is SOC 2 Type II certified with bank-level security, and built for scale with $10B+ Annual GMV Processed, $27M+ Daily Transactions, 99.99% Historical Uptime. Fulfil has been bootstrapped and cash-flow positive since its start in 2015 and is still founder-run. ## Fulfil Pros & Cons **What users like:** - Users praise the **responsive and knowledgeable support team** at Fulfil, enhancing their overall experience and satisfaction. (14 reviews) - Users praise Fulfil for its **ease of use** , with seamless integration and responsive support enhancing the experience. (12 reviews) - Users value the **strong inventory visibility** of Fulfil, effectively managing complex workflows and enhancing operational efficiency. (11 reviews) - Users value Fulfil for its **effective support and robust functionality** , enhancing inventory management and operational workflows. (11 reviews) - Users commend the **responsive and knowledgeable support team** at Fulfil, enhancing their fulfillment experience significantly. (9 reviews) - Users appreciate the **seamless and quick integrations** offered by Fulfil, enhancing efficiency across multiple sales channels. (9 reviews) - Cloud-Based (7 reviews) - ERP Solutions (7 reviews) - Functionality (7 reviews) - Integration Ease (7 reviews) **What users dislike:** - Users report a **steep learning curve** with Fulfil, making integration and training challenging due to inadequate resources. (7 reviews) - Users face **inadequate reporting** in Fulfil, leading to challenges in accessing and interpreting essential data effectively. (6 reviews) - Users note a need for improvement in **missing features** , especially in reporting and dynamic inventory management. (5 reviews) - Users face **poor reporting** with Fulfil, resulting in manual calculations and employee frustration during workflow changes. (5 reviews) - Users experience **poor customer support** , often facing delays and complications due to inadequate training and system setup. (4 reviews) - Users feel that Fulfil's **reporting limitations** hinder their ability to customize and create meaningful reports effectively. (4 reviews) - System Instability (4 reviews) - Users struggle with **complex setup** processes, particularly for API tokens, but support assists effectively to ease transitions. (3 reviews) - Financial Reporting (3 reviews) - Performance Issues (3 reviews) ## Fulfil Reviews ### 1. Next-Level ERP for Multi-Channel Growth and Rock-Solid Data Integrity **Rating:** 4.5/5.0 stars **Reviewed by:** Greg F. | CFO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2026 **What do you like best about Fulfil?** Fulfil is really good for any mid size business and up, it's next level past the quickbooks and finaloops of the world. When you get past that and start wanting to elevate your business and manage the complexities or multi-channel ect - you should likely use this. Have had a few clients move over and it's been a good experience. Their ability to structurally build your system from the ground up makes things way easier down the line - you don't have to worry about data integrity and things like "are my inventory costs and cogs accurate" and other small business type things people don't pay attention to. I think the AI feature is a differentiator because it's based on more root level data, not whatever is floating into your small unsophisticated accounting setup. **What do you dislike about Fulfil?** There's a learning curve during the integration, they have a lot of learning materials and helpful people during onboarding, but like any changeover process maybe get some more sophisticated help or resources like a ST consultant who knows fulfil to help take you through that instead of dumping it all on your accountant or controller or something cause it can be strenuous albeit way shorter than every other integration I've done, like weeks only. **What problems is Fulfil solving and how is that benefiting you?** It just takes data from the most ground level source and makes it easily intertwined into your financial reporting system and inventory management all in one. Everything in one place is nice. ### 2. Robust Features and Support, but Setup and Glitches Need Attention **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2025 **What do you like best about Fulfil?** Strong inventory visibility across multiple channels and warehouses Handles complex fulfillment and operational workflows well once configured Responsive and knowledgeable support team Robust pre-built integrations with popular platforms EDI is simple, user-friendly, and streamlines vendor PO processing Accounting is easier with the unpost option for corrections and reconciliations Team is receptive to customer feedback and continuously improving the platform **What do you dislike about Fulfil?** Initial setup can be challenging, especially if company processes are still changing V2 can experience occasional glitches AI reporting (currently in beta) still has room for improvement **What problems is Fulfil solving and how is that benefiting you?** Fulfil.io solves complex inventory and order management challenges, especially for businesses operating across multiple channels and warehouses. It centralizes inventory visibility, streamlines order fulfillment, and simplifies EDI and accounting processes. For us, this means fewer errors, faster processing of vendor POs, better control over stock levels, and easier reconciliation in accounting. The robust integrations and responsive support team also save time and reduce operational friction, allowing our team to focus on growth rather than troubleshooting systems. ### 3. Streamlines Manufacturing, Inventory, and Distribution in One Program **Rating:** 4.0/5.0 stars **Reviewed by:** Jesse F. | Inventory Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2026 **What do you like best about Fulfil?** It is helping my company streamline Manufacturing, Inventory, and Distribution all through one program. **What do you dislike about Fulfil?** It needs things to be done a specific way for processes to properly move through the system. **What problems is Fulfil solving and how is that benefiting you?** It is eliminating a lot of paper work and spreadsheets. ### 4. Seamless Shopify Integration and Cutting-Edge AI Features **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Fulfil?** We’re a pet retail supply with 19 locations and needed an ERP that integrated well with Shopify. Shopify recommended that we chat with Fulfil, and after vetting other ERPs like NetSuite, it became very clear Fulfil would be the right partner. Fulfil’s interface and processes felt more agile, modern, and up-to-date. Fulfil’s Shopify integration is instant and seamless, with no lag time when orders come through our website or our store; they immediately appear in Fulfil and get routed to the right location. The Fulfil team came on-site multiple times during the implementation process. Every person I’ve spoken to at Fulfil shows a quick understanding of what I’m trying to get to, and a real interest in solving my problems. I appreciate that Fulfil is very forward-thinking and trust Fulfil to be at the bleeding edge of the market. They actively push out new AI tools like MCP and support our AI initiatives. My favourite feature is the MCP and being able to integrate Fulfil with Claude or other LLMs for custom reporting. I’m excited to continue expanding our use of Fulfil as we add more stores or look to expand our operations. **What do you dislike about Fulfil?** No product is perfect. But, Fulfil is always receptive to our feedback. They are always quick to resolve any bugs or issues we encounter and have made appreciated investments in their own internal customer support tools. **What problems is Fulfil solving and how is that benefiting you?** Fulfil’s Shopify integration is instant and seamless, with no lag time when orders come through our website or our store; they immediately appear in Fulfil and get routed to the right location. They also actively push out new AI tools like MCP and support our AI initiatives. ### 5. Streamlined Automation with Responsive Support **Rating:** 5.0/5.0 stars **Reviewed by:** Paul S. | Director of Digital Operations **Reviewed Date:** December 15, 2025 **What do you like best about Fulfil?** I’ve worked in 12 different ERPs and have done 7 ERP transitions. We felt like Fulfil was a company we trusted growing with, so we ultimately chose Fulfil. We liked that Fulfil has an Open API to make it easy to access information and build reports. We have 19 locations, so my favourite feature is being able to easily move product between locations. With Fulfil as our ERP, miles per delivery and minutes per delivery are down 12% and our delivery costs are down 15%. We’ve been able to automate a ton of our processes, which has freed up our group to not focus so much on systems issues, but focus more on revenue-generating activities, as we're able to automate much more than we were in our old ERP. **What do you dislike about Fulfil?** Nothing really. The system is still evolving so if we do have an issue, Fulfil has been quick to provide a workflow that will solve the issue. **What problems is Fulfil solving and how is that benefiting you?** Fulfil automates our processes, allowing easy data access in various ways, and connects seamlessly with other systems like Shopify POS and Onfleet. ### 6. Easily Build With Fulfil's API **Rating:** 5.0/5.0 stars **Reviewed by:** Zach F. | Systems Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Fulfil?** What I like best about Fulfil is how responsive and well-structured their API is. The documentation and support made it easy to set up the right permissions, and once connected, the API responds instantly. There’s virtually no delay. Combined with the helpful guidance from their support team, it made building our Slack bot "Prism" a smooth experience from start to finish.” **What do you dislike about Fulfil?** There isn’t much to dislike, but if I had to pick one area, it would be that setting up the correct permissions for the API token took some trial and error. That said, Fulfil’s support team guided me through it quickly, so it ended up being a smooth process overall. **What problems is Fulfil solving and how is that benefiting you?** Fulfil is helping us centralize and access order information quickly. By leveraging their API, I was able to build a Slack bot that lets our team pull order details instantly with a simple slash command. This saves us time, reduces the need to log into multiple systems, and keeps critical order information right where our team is already communicating. The speed and reliability of the API make this workflow seamless and highly efficient. ### 7. The e-commerce ERP that constantly improves itself **Rating:** 4.0/5.0 stars **Reviewed by:** Stefan V. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2025 **What do you like best about Fulfil?** I’ve been working with Fulfil for many years now, and what really stands out is how well it handles complex e-commerce operations. I love that it's built with multi-entity and multi-currency setups in mind. This makes managing international stores so much smoother, and it finally lets you stop running multiple Shopify stores just to handle the same business in different regions. The integration capabilities are excellent. Fulfil connects deeply with Shopify, both online and in-store via POS. I especially appreciate that it supports retail-specific processes, like receiving internal shipments, ship from store, and managing stock movements between locations. For me, that’s a huge time-saver and reduces operational headaches for my clients. I also value the flexibility for custom workflows. Whether it’s routing rules, cartonization, or advance reporting, Fulfil gives you the tools to tailor processes exactly how you need them. On top of that, the data accuracy is solid. Their API's allow us to build customizations on top of them, giving us enough flexibility when needed. Overall, what I like most is that Fulfil isn’t just an ERP. It’s built for e-commerce at scale, bridging the gap between online stores, retail, and operations, all in a way that actually works in practice. **What do you dislike about Fulfil?** While Fulfil has a robust data warehouse with all the raw data you could ever need, their visual reporting and dashboard tools leave some things to be desired. Out of the box, you don’t get great ways to turn that data into clear, actionable insights. That means for most businesses, you’ll always need to custom-build dashboards or reports to really make sense of your operations. It’s a shame, because the underlying data is solid, the tools just don’t showcase it well. **What problems is Fulfil solving and how is that benefiting you?** As a consultant working with complex e-commerce operations, Fulfil solves some very real pain points that most ERP setups simply can’t handle on their own. First off, multi-entity and multi-currency support means I can help clients consolidate their international operations into a single ERP without having to run multiple Shopify stores. That saves them huge amounts of operational overhead and reduces mistakes across regions. Fulfil’s deep integration with Shopify, solves a lot of headaches around stock accuracy, order routing, and returns. I can help clients automate workflows like internal stock transfers, returns, and cartonization logic, which would otherwise be error-prone or manual. That makes operations more efficient and scalable, which is exactly what clients hire us for. Another major benefit is data transparency. Fulfil collects all operational data in one place, so even though the visual dashboards aren’t perfect, I can access raw data and build the reports and dashboards that clients actually need. This turns operational chaos into clear, actionable insights. Ultimately, Fulfil lets me deliver real impact quickly: I can bridge the gaps between Shopify, fulfillment partners, and back-office operations, automate complex processes, and give merchants confidence that their international, multi-channel e-commerce operations are running smoothly. ### 8. COO **Rating:** 5.0/5.0 stars **Reviewed by:** Tiffany K. | Founder/COO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2025 **What do you like best about Fulfil?** What I like best about Fulfil is how thoughtful and structured their implementation process is. Their team took the time to deeply understand our business before anything began, which made it clear they had solved similar operational pain points before. The intake, documentation, and planning were exceptional and gave us confidence from day one. Their implementation team truly goes above and beyond to support you, teach the system, and help you get it right. Fulfil is also built for real omnichannel complexity, so managing Shopify, Amazon, Faire, wholesale, and multi-warehouse fulfillment all in one place actually works. The platform improves constantly based on customer feedback, and their support team is transparent, knowledgeable, and genuinely invested in helping your business succeed. **What do you dislike about Fulfil?** What I dislike about Fulfil is that it does take time to fully learn and optimize. Because it is a powerful system, you need a dedicated internal owner or a knowledgeable contractor to manage the implementation and help the team adopt new processes. We transitioned from Luminous, where we were still relying heavily on spreadsheets, so the shift required a mindset change as well. We also had some internal scope creep (Tariff changes, 3 new EDI connections, 3pl changes) during implementation. Fulfil handled it well, but it did add extra complexity on our side and required careful coordination to keep everyone aligned. Throughout the process, their implementation and support teams remained patient, clear, and solutions-oriented. **What problems is Fulfil solving and how is that benefiting you?** Fulfil allowed us to consolidate everything into one reliable source of truth. We were previously operating out of Luminous and multiple Google Sheets, which created inconsistencies and duplicate work. With Fulfil, our inventory, purchasing, order management, 3PL workflows, and accounting are all connected in one system. This has improved accuracy, reduced manual tasks, and given our team real-time visibility to make faster and better decisions across the business. ### 9. Fulfil Powers Complex E-Commerce with Seamless Integration and Agility **Rating:** 4.5/5.0 stars **Reviewed by:** Joseph V. | Director, Business Systems, Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2025 **What do you like best about Fulfil?** We've been using Fulfil since 2021, and it's been instrumental in scaling our unique business model. We needed an ERP that could handle extreme agility without sacrificing accuracy. What sets Fulfil apart: Connected supply chain visibility - We've seamlessly integrated purchase orders, supplier shipments, and inventory across 25 sales channels and 15+ warehouse locations Flexibility for complex operations - The split shipment capabilities and inventory availability controls have been crucial for managing pre-orders, made-to-order products, and preventing oversells during high-volume drops The core architecture between sales, inventory movement, and financial capture is elegant and actually works out of the box. After 4 years, we've never missed a product launch due to back-office system issues - despite the chaos of our drop model. For any e-commerce brand dealing with complex fulfillment scenarios, multiple channels, or rapid product launches, Fulfil provides the operational foundation to scale without adding system complexity. **What do you dislike about Fulfil?** It's difficult to find any negatives here. Whenever a challenge or obstacle arises, Fulfil embraces it as a chance to learn and enhance the platform. Disruptors welcome! **What problems is Fulfil solving and how is that benefiting you?** This product offers supply chain visibility, unified reporting, sales channel syndication, and omnichannel inventory control. These features work together to provide a comprehensive solution for managing operations across multiple channels & warehouses. ### 10. Order Fulfillment Made Easy with Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Tyler H. **Reviewed Date:** October 23, 2025 **What do you like best about Fulfil?** I appreciate the dedicated support we received during the integration process with Fulfil, especially given the complexity of our business. This support gave us confidence and ensured that the setup was successful. I find the order routing logic incredibly valuable, as it provides us the flexibility to fulfill orders from multiple locations efficiently. The order routing rules, comprehensive reporting, and supportive customer service have been standout features that greatly benefit our operations. Additionally, I value the activity logs included in each order as they provide clear insights into order processing. The support team has consistently shown effectiveness and reliability, making Fulfil a strong partner in our order fulfillment process. **What do you dislike about Fulfil?** I feel that Fulfil could be a bit cheaper. **What problems is Fulfil solving and how is that benefiting you?** I use Fulfil to solve inventory fulfillment from multiple warehouses, offering flexibility with order routing, enhancing efficiency across locations. ### 11. Fulfil.io ERP Review: Streamlining Operations for Modern Commerce **Rating:** 5.0/5.0 stars **Reviewed by:** Carl J. | Chief of Technology and Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2025 **What do you like best about Fulfil?** What I like best about Fulfil is how it streamlines ecommerce operations through its end-to-end integration. It connects seamlessly from the frontend (Shopify and other sales channels) all the way to the backend warehouse management system, which eliminates manual work, reduces errors, and gives us real-time visibility across the business. Their strong integrations with top 3PL partners further enhance fulfillment efficiency and reliability. It’s also easy to implement with the support of their experienced onboarding team, and once live, the system is intuitive and straightforward for business users to operate. Their ongoing support ensures business users can fully leverage the system and continue to get value beyond the initial implementation. **What do you dislike about Fulfil?** If there’s one area that could be improved, it would be Fulfil’s reporting capabilities. While it covers the basics, more advanced and customizable reporting would make it even stronger. **What problems is Fulfil solving and how is that benefiting you?** Fulfil solves key challenges by connecting our sales channels, inventory, and warehouse management in one system. This reduces manual work, improves accuracy, and gives us real-time visibility, helping us streamline fulfillment and make faster, smarter decisions. ### 12. A great ERP for omnichannel brands looking for **Rating:** 4.5/5.0 stars **Reviewed by:** Sean S. | Managing Partner, Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2025 **What do you like best about Fulfil?** Fulfil is tailored to ecommerce/omnichannel companies which makes it a smarter choice for scaling brands. Compared to NetSuite, Fulfil has a better UI, better customer support, and lower overall cost. Fulfil's reporting is utilizing an AI feature that lets your internal users better build custom reports, rather than relying on their support team. Also, its 'landed costs' functionality works quite well. Finally, its smooth connections to your 3PLs and third party distribution platforms allow quick updates/transitions if need be. **What do you dislike about Fulfil?** Make sure your internal team is ready to dive into the details during implementation -- know exactly what your event triggers are for financial statement updates, your exact GL mapping, and what should go into your landed costs calculation. Implementation will definitely require time from your internal team. **What problems is Fulfil solving and how is that benefiting you?** Distributed order management, inventory buys and tracking, accounting/financial statements ### 13. Excellent ERP for E-commerce - great for scaling businesses! **Rating:** 5.0/5.0 stars **Reviewed by:** Will A. | Chief Operating Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 11, 2025 **What do you like best about Fulfil?** The product is extremely user friendly, intuitive and easy to teach operators and administrators to use. Connections and integrations capability are robust and support is amazing. CEO and COO are two of the smartest and genuinely kind human beings I have ever worked with. **What do you dislike about Fulfil?** Built in reporting suite could be improved. **What problems is Fulfil solving and how is that benefiting you?** I used ever module that Fulfil has while running supply chain operations for a US based apparel brand. Fulfil managed all of my production / manufacturing jobs, all of my inventory, warehouse management system, and enabled me to have an omni-channel business that included the following channels of sales distribution: e-commerce D2C, marketplace D2C, brick and mortar retail stores, wholesale to large and small retailers, and a subscription business. ### 14. Superb ERP system for growing E-Commerce businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Katie P. | Supply Chain and Logistics Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2025 **What do you like best about Fulfil?** Fulfil gives us a unified, real-time view of inventory across purchases, manufacturing, and customer shipments—perfect for multi-warehouse operations—and its clear stock-movement insights have dramatically improved our forecasting and demand understanding. Customizing workflows to match our brand was intuitive, and the professional, super-responsive support team (plus a dedicated monthly account check-in) makes troubleshooting and ongoing optimization a breeze. By centralizing all inventory movements and cost tracking (especially COGS), Fulfil has streamlined our operations and given us the clarity we need to scale confidently. **What do you dislike about Fulfil?** The only minor downside was that initial integration required extra time for learning and training **What problems is Fulfil solving and how is that benefiting you?** Keeping inventory movements in one place. Tracking costs, especially COGS, has become one of the perks of using Fulfil. It’s clear that Fulfil is still evolving with their clients. If they continue focusing on customer satisfaction and address the areas that have been flagged, they’ll be on top in no time. ### 15. Effortless and Accurate Picking and Packing for Everyone **Rating:** 5.0/5.0 stars **Reviewed by:** Hayden R. | Receiving/Inventory Supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2025 **What do you like best about Fulfil?** It makes it very difficult to pick and pack incorrectly. Made easy for anyone. **What do you dislike about Fulfil?** Not being able to delete moves or transfers. The fulfill bot doing its own thing and sends orders on the weekend and sends the customer an invoice when we never shipped anything. Causing inventory discrepancy's and bad customer service. **What problems is Fulfil solving and how is that benefiting you?** They have helped us fix this fulfil bot issue and integration with our wholesale site. ### 16. The right strategic partner for rocket ship growth **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2025 **What do you like best about Fulfil?** Fulfil isn't just an ERP - it’s a growth partner. We implemented during peak Q4 and still launched in under 3 months. We were able to spin up a UK entity, integrate a new 3PL with their open API, and streamline intercompany accounting within weeks. Their support and automation capabilities have saved countless hours supporting high double-digit growth without needing to scale headcount. If you're scaling and need a system that adapts to you, not the other way around, this is it. **What do you dislike about Fulfil?** Product retails and markdowns need to be managed via Shopify instead of Fulfil being the source of truth. **What problems is Fulfil solving and how is that benefiting you?** Multi Entity Order Management Multi Entity Purchase Order Management Intercompany drop shipments Microfulfillment Automations Open API for external integrations ### 17. Fulfil has been a true partner. Fast implementation and great ongoing support **Rating:** 5.0/5.0 stars **Reviewed by:** Alex L. | CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2025 **What do you like best about Fulfil?** Fulfil has a modern ERP system built for Shopify stores. It's a reasonably priced ERP, production module & WMS all in one system. Implementation was fast and the ongoing support is great. **What do you dislike about Fulfil?** Their inventory planning is relatively basic and the reporting is largely sql/excel based. **What problems is Fulfil solving and how is that benefiting you?** We are utilizing Fulfil's ERP, production module & WMS. ### 18. Full featured ERP custom tailored to our E-Commerce Business **Rating:** 5.0/5.0 stars **Reviewed by:** Trent B. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2024 **What do you like best about Fulfil?** Fulfil is an amazing system that is highly customizable to our specific business and processes. Often times and out of the box solution is not the best and Fulfil has always come through with ways to help us optimize things. We also like that it is cloudbased and there are continuous updates and improvements to the system. **What do you dislike about Fulfil?** This is a tough one as there is not a lot that we dislike. At times there can be some difficulties getting a specific feature to work or there may be an odd error that takes some troubleshooting but their tech support is responsive and able to get solutions fast. **What problems is Fulfil solving and how is that benefiting you?** Fulfil connects all aspects of our business into a user friendly system. We sell across multiple e-commerce platforms and marketplaces as well as do internal productions of product. Fulfil is the record of truth for all of our inventory across several warehouses and publishes up to date inventory to all channels. It also imports & aggregates orders from each channel and optimizes the pick pack process for each with it's integrated WMS system. We also have a very complex purchasing environment and Fulfil helps us stay on track and speed up the process. ### 19. A Game-Changing ERP Solution with Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Fulfil?** Their ERP platform has truly transformed our operations, especially in managing direct-to-consumer, retail, and wholesale orders. The system’s excellent lot control features and robust WMS have made a significant difference in our workflow. A key highlight is their support team – they’re always available and quick to assist with any questions or issues we encounter, which is incredibly reassuring. The regular updates also bring real improvements, showing Fulfil.io’s commitment to innovation. Integrations were mostly quick and easy to configure. **What do you dislike about Fulfil?** Implementation is tough - as it is with most ERP's. Fufil did a great job at mitigating implementation pain points, yet still has room to continue improving. There is a somewhat steep learning curve when migrating from simpler ERP's, especially if transitioning accounting/financials. **What problems is Fulfil solving and how is that benefiting you?** Fulfil.io is solving several critical challenges for our business. It has streamlined our operations in managing direct-to-consumer, retail, and wholesale orders, which used to be complex and time-consuming. The platform’s robust warehouse management system (WMS) and lot control capabilities have simplified inventory management, improving accuracy and efficiency in our workflow. Additionally, Fulfil’s responsive support team is a huge benefit. They’re always available to assist with any questions or issues, which means we can resolve challenges quickly and keep our operations running smoothly. Regular software updates are another key benefit, as they ensure the platform stays current and continues to meet our evolving needs. ### 20. All-in-one solution to accelerate growth! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2024 **What do you like best about Fulfil?** Fulfil.io has a very comprehensive suite of native features that to implement in other larger ERP's would cost thousands of dollars in customizations and ongoing maintenance. Our small team has been able to adopt many features on our own due to the system's overall ease of use and thorough documentation. If we happen to get stuck or have issues, the support that Fulfil.io provides is best-in-class. Their support team is extremely responsive and listens to our feedback. I have been thoroughly impressed with Fulfil.io having come from companies using the bigger names in the ERP space and they have shown commitment to our success. **What do you dislike about Fulfil?** The reporting functionality in Fulfil can be vastly improved. While they do provide access to their data warehouse to build custom reports, I would like to see more flexibility for our business users to create their own reports within Fulfil or to customize their out of box canned reports. **What problems is Fulfil solving and how is that benefiting you?** Fulfil has been our one-stop shop for Supply Chain Operations, Inventory and Warehouse Management. The number of out of box features allows us to deploy functionality more quickly to our user base and decreases our dependency on developers or System Integrators. ### 21. Best in Class ERP, with World Class Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Mehul P. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2024 **What do you like best about Fulfil?** I've had a fantastic experience with Fulfil.io! Their customer service is top-notch, always responsive and incredibly supportive. The team goes above and beyond to ensure all my needs are met, making the entire process smooth and stress-free. Their dedication to helping their clients succeed is evident in every interaction. Highly recommend Fulfil.io for anyone looking for an ERP/WMS that also provides world-class support. **What do you dislike about Fulfil?** The set up process is quite inteste, but it is with all ERPs, so I guess it's not specific to this too but in general when you go from no ERP > ERP, it's a good bit of work but it's worth it. **What problems is Fulfil solving and how is that benefiting you?** * Warehouse Management * Shippng Label Creation * Rate Shopping * Inventory Planning ### 22. New/Small Ecomm/Manufacture Start Up - Adopting ERP with Fulfil.IO **Rating:** 4.5/5.0 stars **Reviewed by:** Tony M. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2024 **What do you like best about Fulfil?** After months of research, we chose the Fulfil.IO system because it is everything we want for our long-term goal of having an ERP system while being flexible enough for us to ramp up the process at our own pace. The FF development team was quick to understand our unique business needs and patient enough to help guide us through the steps needed to adapt them into their system. API connections were seamless and quick with all of our sales channels. In addition, the FF team took on the additional challenge of guiding us with adaptations needed with our unique graphic automation connection points. I feel strongly that we made the right choice with their continued support and partnership. **What do you dislike about Fulfil?** I have a small team with little experience with ERP integration. Engaging with a system as flexible as FF is very challenging. That being said, the FF team is quick to listen to feedback and has adopted many updates to make the experience as easy as possible. I feel confident that with their continued adaptions and development of new features, the future with this system will only get better. **What problems is Fulfil solving and how is that benefiting you?** Considering we have so many sales channels with random legacy naming conventions, the most notable benefit of the FF system is how easy it is to generate clean data and have one source of truth. ### 23. Highly agile ERP with strong operational capabilities, allowing you to reach the next level **Rating:** 4.5/5.0 stars **Reviewed by:** Mark R. | Vice President of Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2024 **What do you like best about Fulfil?** It's operational layer and capabilities are very strong. Fulfil acts as an ERP, OMS and IMS all in one. Due to these combined features, as a user you can do a lot more with just one platform. **What do you dislike about Fulfil?** The accounting functionality tends to chase the operational one. While they usually catch up, a full organization can only move as fast as that. The learning curve is very steep, and the tutorial/self-guide materials are not the easiest to follow. A more robust training academy that's constantly updated as features are releases would be highly useful. **What problems is Fulfil solving and how is that benefiting you?** Order, channel, inventory and cost management at scale. It's benefiting us by reducing the total number of hands and manual work required to run and grow our business. ### 24. An ERP build for YOUR business! **Rating:** 4.0/5.0 stars **Reviewed by:** Mark R. | Cofounder/CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2024 **What do you like best about Fulfil?** Fulfil can take complicated manufacturing processes that impact inventory and find excellent solutions. We migrated from an inventory system that couldn't fully respect our manufacturing processes. Custom fulfillment options to also respect the manufacturing process and optimize customer experience. Onboarding was stellar. And on another note our company had to shut down for a couple months and their CEO reached out and was incredibly supportive during the difficult time. He worked with us, and I have so much gratitude. **What do you dislike about Fulfil?** No dynamic inventory reviewing. Viewing inventory is primarily down from a report. Fulfil is a very powerful full service ERP that you can run your entire company out of. There is so much to understand and learn. Many questions along the way. The old school process of submitting tickets and waiting is a bit frustrating. Live chat is a must. **What problems is Fulfil solving and how is that benefiting you?** Keeping accurate inventory. Tracking all of our manufacturing steps with respect to real-time precise inventory. Helps with production planning. ### 25. Fulfil.IO seamless integration with Amazon and great support! **Rating:** 5.0/5.0 stars **Reviewed by:** Caroline O. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2024 **What do you like best about Fulfil?** With Fulfil.IO, we can better manage our multi-warehouse inventory including having integration with Amazon. Fulfil.IO has made it easy to calculated our weight average landed cost including duties and freight. Implementation and ongoing support is phenomenal! The Fulfil.IO team are always there to work through new integrations or issues that arise. Our controller has peace of mind that our monthly inventory is correct, which is worth its weight in gold! **What do you dislike about Fulfil?** Really nothing. Fulfil.IO teams have worked with us to address any issues we have had! **What problems is Fulfil solving and how is that benefiting you?** Managing our multi-warehouse inventory and providing accurrate weighted average landed cost including duties and freight. ### 26. Perfect ERP for growing brands **Rating:** 4.0/5.0 stars **Reviewed by:** Frankie H. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2024 **What do you like best about Fulfil?** Fulfil gives us all the features we need to run our growing wholesale and e-com brands. Inisght into each aspect of ther company, from sales to financials etc. We were able to easily migrate over from older systems and implemntaion was a breeze with there support. **What do you dislike about Fulfil?** There is a bit of a learning curve to get started, if not prepared mistakes can be made. And it can be diffucult to rectify those mistakes. **What problems is Fulfil solving and how is that benefiting you?** Gives us the 100K foot view of operations. Keeps all info in one place, no more using excel and email to track productions, inveotyr, sales, invoices etc. ### 27. ERP Made Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2024 **What do you like best about Fulfil?** - simple, modern design that is easy to use on a daily basis - evergrowing number of features, some of which are requested by the Fulfil community - attentive customer support team - when adding a new integration (such as a new EDI connection), you are assigned with an integration specialist that leads the project to completion **What do you dislike about Fulfil?** - more complex issues can take a long time to resolve - some crucial features are missing **What problems is Fulfil solving and how is that benefiting you?** Fulfils helps with providing a one-stop shop for all ERP needs. We work with suppliers and a warehouse, so the system offers a bit more than we need. However, we are able to use it for our current needs and feel comfortale if we ever take on anything on-hand. ### 28. For the emerging ecom brand that wants to get out of spreadsheets but cannot afford the big ERP's **Rating:** 5.0/5.0 stars **Reviewed by:** Josef M. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2024 **What do you like best about Fulfil?** The ability to easily sync some of the biggest names in ecom into one central point. The constant updates and features are always making it a strong platform and making it hard for us to leave even as we scale to becoming a larger company. **What do you dislike about Fulfil?** Some features that are extremeley custom to our business are not as easily fixed due to the nature of the platoform. **What problems is Fulfil solving and how is that benefiting you?** Taking my custom (personalized) product and combining it with some of our ready to go product in a seemless manner. ### 29. Powerful **Rating:** 5.0/5.0 stars **Reviewed by:** Jack F. | Co Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2024 **What do you like best about Fulfil?** Ability to track POs & containers, the data warehouse and the team at Fulfil. **What do you dislike about Fulfil?** We don't use all of the features due to the simplicity of our biz model **What problems is Fulfil solving and how is that benefiting you?** Fulfil is ensuring our inventory levels are tracked at every step of the journey. We are able to integrate new sales channels easily and when parts of our supply chain change Fulfil is nimble enough to make those changes easy on the tech side. ### 30. Easily the best ERP available for ecommerce. **Rating:** 4.5/5.0 stars **Reviewed by:** Sam A. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2024 **What do you like best about Fulfil?** Shopify-first integration, modern user experience, and incredibly flexible platform. **What do you dislike about Fulfil?** Sometimes support issues can take longer than expected to fix, but they're very responsive for 99% of issues **What problems is Fulfil solving and how is that benefiting you?** Inventory planning/forecasting, manufacturing in-house, fulfillment in-house, connects inventory to various channels. ### 31. Expensive, difficult to use, breaks often **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2022 **What do you like best about Fulfil?** Nothing. It was needlessly complicated and the workflows changed with every update. It is also more expensive than other softwares on the market that are web-based and aimed at small ecommerce businesses. **What do you dislike about Fulfil?** Fulfil.io was a disaster from the start. Our COO decided that we should “upgrade” to fulfil.io in late 2020. After having been told it’s really complicated/granular, we paid thousands of dollars for a professional service add-on to help with the migration. They did not set up the system right, and trained our employees wrong— after encountering problem after problem, we were told months after launch that the workflow we were given while onboarding was not correct and therefore we’d been using the software wrong the whole time. There were also several instances when an update was pushed without warning, it caused severe problems, and there was no way to check the changes. Our employees constantly had to change their workflows due to software updates, so they could never be confident they were using the product as intended. Our accountants were deeply unhappy with the reporting, and had to spend extra hours every month doing manual calculations because Fulfil didn’t have the right information presented in a standard way. We finally migrated to a new platform and there have been a few bumps (as with every migration) but we are so happy— our employees are doing less work, becoming less frustrated, and we are saving tons of money because fulfil.io is much more expensive than better software out there. **What problems is Fulfil solving and how is that benefiting you?** Supposedly it allows for easy inventory accounting, but we never got to the point where we could trust the reports coming out. It did not benefit us at all. We spent thousands on software that made our lives more difficult. ### 32. Efficient and great developed. **Rating:** 4.5/5.0 stars **Reviewed by:** LAURA B. | Supply Chain Management, Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2022 **What do you like best about Fulfil?** The connection of different departments. Clarity. Quick answer. Easy to manage and great efficiency **What do you dislike about Fulfil?** Many ways to do things, so sometimes it is quite complicated to find the most efficient way. **What problems is Fulfil solving and how is that benefiting you?** Great app to solve inventory problems, problems regarding what suppliers send and what the company receive, financial problems, etc. ### 33. Very basic **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2019 **What do you like best about Fulfil?** I like how it is online and you can bring work anywhere. **What do you dislike about Fulfil?** -slow system - very linear and not for heavy users - small business would be ok but not for but companies. **What problems is Fulfil solving and how is that benefiting you?** Being able to work remotely and take work home. ## Fulfil Discussions - [What is Fulfil.IO used for?](https://www.g2.com/discussions/what-is-fulfil-io-used-for) - [View Fulfil pricing details and edition comparison](https://www.g2.com/products/fulfil/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-27+08%3A37%3A47+-0500&secure%5Bsession_id%5D=98b995d1-dae8-4e04-89cd-a2fdd0c40396&secure%5Btoken%5D=88bb8a489c0208c20ad1d7fcbd8378d456676c4085fe490a412998a778c107d6&format=llm_user) ## Fulfil Integrations - [Afterpay](https://www.g2.com/products/afterpay/reviews) - 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[Wise](https://www.g2.com/products/wise-app-wise/reviews) ## Fulfil Features **General Ledger** - Journal Entries - Tags / Dimensions - Audit Trail **Accounting** - Chart of Accounts - AP Automation - AR Automation - Journal Entries - Tags & Dimensions - Cash Management - Payment Settlements - Payment Methods **Accounting ** - Chart of Accounts - AP Automation - AR Automation - Journal Entries - Tags & Dimensions - Cash Management - Payment Settlements - Payment Methods **Accounting** - AP Automation - AR Automation - Audit Trail - Budgeting / Forecasting - Financial Statements - Invoice Customization - Journal Entries - Monitor Cash Positions - Multi-Entity / Consolidation - Payment Processing - Recognition Rules - Reconciliations - Tags / Dimensions - Payment Settlements - Payment Methods **Warehouse Definition** - Locations - Visualization - Warehouse Slotting **Order Entry** - Entry - Register - Notifications **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Accounts Receivable** - Invoice Customization - AR Automation - Collections Automation **Inventory** - Inventory Tracking - Inventory Costing - Product Master - Inventory Forecasting - Integrations **Inventory & Warehouse** - Inventory Tracking - Inventory Costing - Product Master - Inventory Forecasting - Integrations **Back Office** - Allocation - Asset Register - Lean Management - Maintenance - Organization Management - Payroll - Portfolio Mix - Purchase Orders - Requisition - Shift Scheduling - Sourcing - Status - Time & Attendance Tracking - Warranty Management **Logistics** - Cross Docking - Receiving - Pick & Pack **Order Tracking** - Shipping - Tracking - Backorder **Accounts Payable** - AP Automation - Payment Processing - Purchase Orders **Warehousing** - Locations - Multi-Warehouse - Third-Party **Purchasing** - Demand - Purchase Orders - In Transit - Receiving **Front Office** - ATP - Checkout Process - Configuration Rules - Contact & Account Management - Customer Portal - Field Service Booking - Field Service Dispatch - Product & Price List Management - Product Catalog - Promotions and Discounts - Quote & Order Management - Returns / Refunds - Storefront Design Tools - Territory & Quota Management - Tickets - Visual Configuration **Analytics** - Worker performance - Error Tracking - Procurement analytics **Inventory Management** - Stock Levels - Flow Of Goods - Reserving Goods **Purchasing** - Demand - Purchase Orders - In Transit - Receiving **Sales & Marketing** - Customer Master - ATP - Order History - Returns - Credit Limits - Pricing & Discounts **Integration** - Breadth of Partner Applications - Data Import and Export Tools - Integration APIs **Inventory Management** - Customer Portal - Cycle Counting **Customer Management** - Order Status - Information Access - Email Notifications **Other Functionality** - Inventory Tracking / Ordering - Inventory Pricing and Costing - Inventory Reporting - Multi-Entity / Consolidation - Recognition Rules - Reconciliations - Payroll - Time and Expense **Sales & Marketing** - Customer Master - ATP - Order History - Returns - Credit Limits - Pricing & Discounts **Manufacturing** - WIP - Work Orders - MRP - BOM - MPS - Shop Floor **Logistics** - Centralized Inventory Database - In Transit - Inventory Forecasting - Inventory Pricing and Costing - Inventory Reporting - Inventory Tracking / Ordering - Picking Methods - Picking Planning - Receiving - Shipping Options **Subscription Management** - Payment Data - Payment Gateway - Billing - Automatic Payments **Reporting & Analytics** - Financial Statements - Custom Reporting - Budgeting / Forecasting - Dashboards **Assembly** - BOM - Kitting - Disassembly **Quality Management** - Inspections - Rework - Waste - Defects **Platform** - Customization - Internationalization - Output Document Generation - Performance and Reliability - User, Role, and Access Management - Workflow Capability **Agentic AI - Order Management** - Adaptive Learning - Natural Language Interaction **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Performance and Reliability - Output Document Generation **Logistics ** - Picking & Packing - Packaging - Shipping - Routing - Tracking **Distribution** - Picking & Packing - Shipping - Tracking **Production** - BOM - Defects - Identify Demand - Inspections - Manage Resources - MPS - MRP - Production Plans - Rework - Shop Floor - Waste - WIP **Integration** - Data Import and Export Tools - Integration APIs - Breadth of Partner Applications **HR** - Payroll - Workforce Management - Time & Attendance **HR** - Payroll - Workforce Management - Time & Attendance **Reporting & Analytics** - Custom Reporting - Dashboards - Integration **Cash Flow** - Track Cash Flow - Income and Expenses - File Exports **Generative AI** - AI Text Generation **Inventory Management Platform Features** - Centralized Inventory Database - Inventory Level Dashboards - Stock History Reporting - Low Stock Notifications - Bundles, Kits, & Variants - Asset Tracking - Inventory Forecasting - eCommerce Integrations - Accounting Integrations - Data Exporting / Importing **Budgeting & Forecasting** - Budgeting / Forecasting - Data Import - Versioning - Historical Data **Agentic AI - ERP Systems** - Decision Making **Agentic AI - Discrete ERP** - Cross-system Integration - Natural Language Interaction - Decision Making **Agentic AI - Distribution ERP** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning **Revenue** - Revenue Types - Revenue Allocation - Scheduling **Payroll** - Direct Deposit - Check/W-2 Printing - Tax Calculation - Reporting and Dashboards **AI** - Data Extraction - Invoice Processing - Expense Management - Fraud Detection - Tax Compliance - Support Chatbots - Bank Reconciliations - Report Generation - Customizable Alerts - Predictive Analytics **Mobile Applications - Accounting** - Cloud Integration - Notifications - UI - Offline - Expense Tracking - Invoice Management **Agentic AI - Accounting** - Autonomous Task Execution ## Top Fulfil Alternatives - 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