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At a Glance
Market Segments
Small-Business (57.1% of reviews)
Small-Business (62.7% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Blackbox
Star Rating
(14)4.5 out of 5
Market Segments
Small-Business (57.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BlackboxChatGPT
Star Rating
(1,240)4.7 out of 5
Market Segments
Small-Business (62.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ChatGPTSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Blackbox excels in its "Ease of Setup" with a score of 9.7, making it a preferred choice for small businesses looking for quick implementation, while ChatGPT follows closely with a score of 9.6.
- Reviewers mention that Blackbox has a slightly lower "Quality of Support" rating at 8.8 compared to ChatGPT's 8.5, indicating that users may find ChatGPT's support more responsive and helpful.
- G2 users highlight that Blackbox's "Code Quality" is rated at 8.2, which some users feel could be improved, whereas ChatGPT shines with a higher score of 8.8, suggesting more robust and reliable code performance.
- Users on G2 appreciate ChatGPT's "Input Processing" capabilities, scoring 8.9, which reviewers say allows for more nuanced and context-aware interactions compared to Blackbox's score of 8.8.
- Reviewers mention that Blackbox has a strong community support score of 8.0, but ChatGPT outperforms with an 8.3, indicating a more active and helpful user community for troubleshooting and sharing best practices.
- Users say that both products have solid documentation, but ChatGPT's documentation score of 8.7 is slightly higher than Blackbox's 8.5, suggesting that users may find ChatGPT's resources more comprehensive and easier to navigate.
Pricing
Entry-Level Pricing
Blackbox
No pricing availableChatGPT
No pricing availableFree Trial
Blackbox
No trial information availableChatGPT
No trial information availableRatings
Meets Requirements
9.4
13
9.1
1,089
Ease of Use
9.4
13
9.6
1,131
Ease of Setup
9.4
8
9.6
707
Ease of Admin
Not enough data
9.4
114
Quality of Support
8.6
12
8.6
923
Has the product been a good partner in doing business?
Not enough data
9.5
110
Product Direction (% positive)
10.0
11
9.4
1,103
Features by Category
Core Conversational Capabilities - AI Chatbots
Not enough data
9.0
99
Not enough data
9.0
97
Not enough data
9.0
99
Data
Not enough data
8.7
719
Not enough data
8.1
685
Interaction
Not enough data
8.7
710
Not enough data
8.9
705
Not enough data
8.9
707
Not enough data
8.7
686
Not enough data
8.6
677
Task & Flow Management - AI Chatbots
Not enough data
8.7
95
Not enough data
8.3
92
Learning
Not enough data
8.9
673
Not enough data
8.2
674
Deployment & Embedding - AI Chatbots
Not enough data
8.6
89
Not enough data
8.3
86
Content Generation
Not enough data
8.7
696
Not enough data
8.2
698
Admin & Configuration - AI Chatbots
Not enough data
8.8
92
System
Not enough data
8.5
640
Not enough data
8.5
654
Not enough data
8.5
648
Not enough data
8.4
639
Agentic AI - AI Chatbots
Not enough data
8.1
248
Not enough data
8.4
251
Not enough data
8.3
240
Not enough data
8.5
249
Not enough data
8.5
249
Not enough data
8.4
247
Not enough data
8.6
251
Monitoring & Improvement - AI Chatbots
Not enough data
8.6
86
Reliability & Safety - AI Chatbots
Not enough data
8.6
87
Functionality
8.5
13
8.4
325
8.8
13
8.8
319
9.1
13
9.3
318
8.1
12
8.7
320
Support
7.6
12
8.3
308
7.8
13
8.6
308
8.5
13
8.6
309
Agentic AI - AI Code Generation
Not enough data
8.4
86
Not enough data
8.8
87
Not enough data
9.1
87
Not enough data
8.7
86
Not enough data
8.8
87
Reviews
Reviewers' Company Size
Blackbox
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ChatGPT
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
35.7%
Information Technology and Services
14.3%
E-Learning
14.3%
Retail
7.1%
Insurance
7.1%
Other
21.4%
Information Technology and Services
14.4%
Computer Software
13.7%
Marketing and Advertising
8.1%
Education Management
3.9%
Higher Education
3.8%
Other
56.1%
Discussions
Blackbox has no discussions with answers
🧠 Is AI Weakening Human Critical Thinking? Let’s Talk.
3 Comments
MM
Yes, as long as the user is not evaluating and sutdying the output, AI is weaking the critical thinking.Read more
ChatGPT has no more discussions with answers
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