monday service Reviews & Product Details

The best thing about Monday is that it is an "all-in-one" tool.

You can manage your process, keep your information well organized, and keep track of the activities that are constantly rolling.

I remember the phrase from the Person who trained me, she said: Monday.com will be your best friend during your shift, and so it was.

Monday.com is indeed my best working friend. I love it. It is so useful.

I use Monday.com every single day, and I would recommend this amazing tool to everyone.

One thing that I love is that it keeps your whole Team together. Review collected by and hosted on G2.com.

Nothing in particular.

Sometimes it can get kind of slow, but I wouldn't say it's Monday.com itself; sometimes it is related to the performance of the pc you are using.

And it is fair to say that, regarding the amount of data that Monday.com handles, I would say that we just need a little patience.

In reality, I don't dislike anything about Monday.com Review collected by and hosted on G2.com.

I like how Monday essentially functions like a spreadsheet, but it just doesn't feel as boring as one. It's much more engaging and interactive. I like how easy it is to organize information. Review collected by and hosted on G2.com.

My least favorite aspect is trying to view certain text boxes that were submitted from forms. If it's a large text box, the easiest way is to hover the pointer over it until the full text appears. However, when you double click the ticket to open up the full page the text box is not visible in a way that stays put when you move your mouse off. Review collected by and hosted on G2.com.

The flexibility and customization options are incredible. Review collected by and hosted on G2.com.

The lack of adaptability for Tickets. We have dealers that reach out and add people to the emails but it doesn't register that. The status changes are also un reliable when it comes to responses. We had to do a workaround if a ticket is reopened and with the clients we work with they tend to search for the last email and then respond so we need that to function properly. I would also love a Call Service and/or chat we could offer to our clients. Review collected by and hosted on G2.com.

I appreciate how configurable Monday Service is. It allows me to create sheets and set them up exactly how I want, offering a level of personalization that is quite valuable. This flexibility means I can use the service in whatever way suits my needs best, tailoring it to fit specific requirements and workflows. Review collected by and hosted on G2.com.

I find Monday Service to be incredibly slow, which makes it very frustrating to use. It's browser-intensive, and this contributes to its sluggish performance. Furthermore, I miss the list-based system from Jira because Monday Service is modal-based, which means I can't just directly access a ticket; instead, I have to go through pop-ups and load a URL, causing unnecessary delays. Also, the flexibility for users to set their own parameters often leads to challenges in reaching consensus on what is actually needed, making it less useful. Review collected by and hosted on G2.com.

I truly appreciate the user adaptability that monday service offers. It caters to a wide range of users, enabling them to complete their workloads efficiently. The platform significantly speeds up timelines, which helps meet key performance indicators (KPIs). The ability to use automations in creating efficiencies is another aspect I value highly, as it streamlines our booking processes and ensures data integrity. Additionally, monday service allows us to process large amounts of data, making it indispensable for creating financial dashboards and managing ticketing systems. The initial setup was quite easy, especially with the support of an account manager, which made transitioning smooth once our data was well-organized. Overall, monday service is a versatile tool that stands out for its adaptability and performance-enhancing features. Review collected by and hosted on G2.com.

Sometimes automations fail, and there are no workarounds available, which can be frustrating. Additionally, having to pay for certain apps to access specific features is a drawback. It would be beneficial if more apps, like location converters and backups, were available without additional charges. Review collected by and hosted on G2.com.

I like the visibility that Monday Service offers regarding the tickets I raise on the portal, as it allows me to see the history of requests made to my internal support or marketing team. Additionally, I find the initial setup of Monday Service extremely simple and logical, which I value greatly, especially considering my role as an Account Executive who sells these products and conducts demonstrations. Furthermore, I appreciate the fact that it addresses specific needs while being part of an integrated ecosystem of Monday.com, which allows for continuous growth with the rest of the company's workflows. Review collected by and hosted on G2.com.

I believe that the communication channels could be improved. Currently, we are using forms, but I would like them to be integrated with other means of communication such as email or WhatsApp. Review collected by and hosted on G2.com.

I like the Monday service because it optimizes my tasks and offers a more practical dashboard, which greatly facilitates my work routine. The automations available on the platform are another highlight, as they make tasks more practical and considerably improve processes, increasing efficiency. Additionally, the initial setup was very easy to perform, which positively contributed to the adoption of the service. For these reasons, I would recommend the Monday service with a score of 10 to friends and colleagues. Review collected by and hosted on G2.com.

Maybe Monday could be better at doing automations, they are difficult to apply. Some ideas that the department has are difficult to put into practice within Monday. We know it's possible, but it's complex to do without help. Review collected by and hosted on G2.com.

I really appreciate how easy it is to adapt Monday Service to each process, person, company, or preference, which I find to be great. The flexibility allows me to tailor the platform to suit specific needs, enhancing its utility. I also find it valuable that different pieces of information can be consolidated on one board and linked, which greatly accelerates the process and enhances my efficiency. The platform's ability to assign tasks, set dates, and due dates helps ensure that everything is addressed on time and by the right person, which is incredibly beneficial for property management. The setup process for Monday Service is also straightforward and easy, making it accessible and user-friendly for new users. Review collected by and hosted on G2.com.

I think just, sometimes it can be really slow on loading information. It's not a big deal, but sometimes it can slow the work and, but that's it. Review collected by and hosted on G2.com.

I appreciate Monday Service for its organizational capabilities, which help me keep track of requests and manage tickets effectively, all within a single platform. This consolidation helps me avoid the hassle of searching for information across various sources. I love the flexibility it offers in customizing boards and setting up automations, which are crucial in keeping everything running smoothly. Overall, Monday Service simplifies my workflow, allowing me to stay organized and focused on tasks that need my immediate attention. Additionally, I like how everything is centralized in one place, providing an easy, at-a-glance overview of pending tasks, which significantly cuts down on the chaos, making it easier to manage my workload. Review collected by and hosted on G2.com.

I find Monday service not very user-friendly. The setup process can be confusing, especially when setting up boards and automations, as they are not very intuitive. A lack of clear labeling and step-by-step guides requires me to hunt through help documentation, which could be better streamlined. As someone who was new to using this service, I found learning how to use it somewhat challenging. Review collected by and hosted on G2.com.

I really love how organized everything is with monday service. The ability to send and receive emails directly through the service board is a standout feature for me. It streamlines communication and keeps everything in one place, which is a huge improvement over our previous system of using Outlook where emails would often get tangled and confused. Having each ticket as a single line item tied to specific emails ensures that nothing gets missed or confused with other tickets. Additionally, the initial setup process of monday service was easy, and even though it took a bit longer to format it with statuses exactly as we wanted, it wasn’t too challenging once we got it figured out. The integration with Outlook for email is beneficial, and my overall experience has been so positive that I would rate my likelihood to recommend monday service to a friend or colleague as a ten out of ten. Review collected by and hosted on G2.com.

I am looking for improvement when forwarding a ticket from Outlook to the board. It does not allow that line item to receive automatic status updates about a new email response on that ticket. This can sometimes cause issues as updates are not immediately synced, leading to possible miscommunication or delays. Review collected by and hosted on G2.com.