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Best Shared Inbox Software - Page 2

Nana Serwah Nkrahene
NSN
Researched and written by Nana Serwah Nkrahene

Shared inbox software provides a collaborative space for teams to answer emails jointly. Shared inboxes can also aggregate multiple email accounts into one inbox for streamlined management. Businesses will often have a main email account for inquiries or customer service, which different employees can access but cannot collaboratively answer. Shared inbox solutions solve this problem by bringing emails into a space that allows teams to work together on answering outside inquiries while simultaneously offering the benefits that come with crowdsourcing knowledge and communicating in-app. They also provide tools to build workflows and tasks around email inquiries.

Shared inboxes pull emails from email accounts provided by email software providers where they can be discussed and answered collaboratively. Otherwise, these products are standalone solutions that will sometimes integrate with CRM software to create a seamless record of organization-customer interactions. They will also integrate with task management software to allow users to easily create tasks related to email or ticketing.

To qualify for inclusion in the Shared Inbox category, a product must:

Collect emails from one or multiple email accounts into a collaborative email client
Provide tools or integrations to create tasks and workflows surrounding email responses
Allow users to communicate with one another inside the application via messaging and/or comments
Enable uses to allocate and divide tasks related to inbox functionality
Show More
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Best Shared Inbox Software At A Glance

Leader:
HubSpot Service Hub
HubSpot Service Hub
Highest Performer:
Spark for Teams
Spark for Teams
Easiest to Use:
Podium
Podium
Top Trending:
Zendesk for Customer Service
Zendesk for Customer Service
Best Free Software:
Front
Front
Show LessShow More
Easiest to Use:
Podium
Podium
Top Trending:
Zendesk for Customer Service
Zendesk for Customer Service
Best Free Software:
Front
Front

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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75 Listings in Shared Inbox Available
  • Sort By:
    G2 Score
Glassix
(202)4.8 out of 5
Save to My Lists
DealsSpecial offer!
30% Off: $45.50 per user/month (Growth)
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Glassix’s on a mission to broaden access to Conversational AI and Omnichannel Customer Communication, empowering businesses to unlock their untapped potential and achieve unmatched scalability.
 With

    Users
    No information available
    Industries
    • Information Technology and Services
    • Real Estate
    Market Segment
    • 67% Small-Business
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Glassix Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    17
    AI Technology
    16
    AI Assistance
    15
    AI Efficiency
    13
    Channel Management
    11
    Cons
    Insufficient Information
    4
    Limited Features
    4
    Missing Features
    4
    Chat Functionality
    3
    Learning Curve
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Glassix features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.4
    9.4
    Integrations
    Average: 8.5
    9.5
    Trends
    Average: 8.0
    9.5
    Performance Tracking
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Glassix
    Year Founded
    2015
    HQ Location
    Tel Aviv, Israel
    LinkedIn® Page
    www.linkedin.com
    24 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Glassix’s on a mission to broaden access to Conversational AI and Omnichannel Customer Communication, empowering businesses to unlock their untapped potential and achieve unmatched scalability.
 With

Users
No information available
Industries
  • Information Technology and Services
  • Real Estate
Market Segment
  • 67% Small-Business
  • 30% Mid-Market
Glassix Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
17
AI Technology
16
AI Assistance
15
AI Efficiency
13
Channel Management
11
Cons
Insufficient Information
4
Limited Features
4
Missing Features
4
Chat Functionality
3
Learning Curve
3
View All Pros and Cons
Glassix features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.4
9.4
Integrations
Average: 8.5
9.5
Trends
Average: 8.0
9.5
Performance Tracking
Average: 8.3
Seller Details
Seller
Glassix
Year Founded
2015
HQ Location
Tel Aviv, Israel
LinkedIn® Page
www.linkedin.com
24 employees on LinkedIn®
Tidio
(1,871)4.6 out of 5
Optimized for quick response
Save to My Lists
DealsSpecial offer!
15% Off: $21-46/month
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Tidio is an all-in-one customer support software suite comprising (1) help desk, (2) live chat, (3) chatbot automation, and (4) AI agent features. Over 300,000 businesses across ecommerce, services, a

    Users
    • Owner
    • CEO
    Industries
    • Retail
    • Marketing and Advertising
    Market Segment
    • 90% Small-Business
    • 8% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Tidio is a customer communication tool that combines live chat, AI chatbots, and automated responses to streamline customer support and engagement.
    • Reviewers like the ease of setup, the intuitive interface, the ability to integrate with multiple channels, and the efficiency of the AI chatbots in handling routine queries and providing 24/7 support.
    • Reviewers noted that the pricing model can be restrictive, especially for growing businesses, with advanced features and AI conversations requiring higher-tier plans, and some users found the customization options and analytics to be limited.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Tidio Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    238
    Helpful
    188
    Chatbots
    168
    Easy Setup
    152
    Chat Features
    143
    Cons
    Expensive
    85
    Missing Features
    62
    Cost
    60
    Limited Features
    58
    Limited Customization
    52
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Tidio features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.4
    8.1
    Integrations
    Average: 8.5
    9.1
    Trends
    Average: 8.0
    9.1
    Performance Tracking
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Tidio
    Company Website
    Year Founded
    2013
    HQ Location
    San Francisco, California
    Twitter
    @tidiocx
    1,320 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    164 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Tidio is an all-in-one customer support software suite comprising (1) help desk, (2) live chat, (3) chatbot automation, and (4) AI agent features. Over 300,000 businesses across ecommerce, services, a

Users
  • Owner
  • CEO
Industries
  • Retail
  • Marketing and Advertising
Market Segment
  • 90% Small-Business
  • 8% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Tidio is a customer communication tool that combines live chat, AI chatbots, and automated responses to streamline customer support and engagement.
  • Reviewers like the ease of setup, the intuitive interface, the ability to integrate with multiple channels, and the efficiency of the AI chatbots in handling routine queries and providing 24/7 support.
  • Reviewers noted that the pricing model can be restrictive, especially for growing businesses, with advanced features and AI conversations requiring higher-tier plans, and some users found the customization options and analytics to be limited.
Tidio Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
238
Helpful
188
Chatbots
168
Easy Setup
152
Chat Features
143
Cons
Expensive
85
Missing Features
62
Cost
60
Limited Features
58
Limited Customization
52
View All Pros and Cons
Tidio features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.4
8.1
Integrations
Average: 8.5
9.1
Trends
Average: 8.0
9.1
Performance Tracking
Average: 8.3
Seller Details
Seller
Tidio
Company Website
Year Founded
2013
HQ Location
San Francisco, California
Twitter
@tidiocx
1,320 Twitter followers
LinkedIn® Page
www.linkedin.com
164 employees on LinkedIn®
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Brevo Marketing Platform
(2,504)4.5 out of 5
Optimized for quick response
View top Consulting Services for Brevo Marketing Platform
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Trusted by over 500,000 businesses worldwide, Brevo (formerly Sendinblue) is the affordable, all-in-one marketing and CRM stack that helps growing businesses scale faster. It's easy to use and suitabl

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 84% Small-Business
    • 12% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Brevo Marketing is an application that allows businesses to consolidate all marketing processes and enhance collaboration.
    • Reviewers frequently mention the simplicity of creating campaigns, the affordability of the solutions, and the reliable data protection mechanisms offered by Brevo.
    • Reviewers experienced issues with the less advanced automation system, the lack of two-step verification, and occasional crashes during campaign management on mobile apps.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Brevo Marketing Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    324
    Features
    198
    Email Marketing
    177
    Customer Support
    164
    Easy Setup
    159
    Cons
    Missing Features
    108
    Limited Features
    77
    Limited Customization
    69
    Learning Curve
    67
    Expensive
    55
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Brevo Marketing Platform features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.4
    8.3
    Integrations
    Average: 8.5
    7.4
    Trends
    Average: 8.0
    8.6
    Performance Tracking
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Brevo
    Company Website
    Year Founded
    2012
    HQ Location
    Paris
    Twitter
    @brevo_official
    16,028 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    863 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Trusted by over 500,000 businesses worldwide, Brevo (formerly Sendinblue) is the affordable, all-in-one marketing and CRM stack that helps growing businesses scale faster. It's easy to use and suitabl

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 84% Small-Business
  • 12% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Brevo Marketing is an application that allows businesses to consolidate all marketing processes and enhance collaboration.
  • Reviewers frequently mention the simplicity of creating campaigns, the affordability of the solutions, and the reliable data protection mechanisms offered by Brevo.
  • Reviewers experienced issues with the less advanced automation system, the lack of two-step verification, and occasional crashes during campaign management on mobile apps.
Brevo Marketing Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
324
Features
198
Email Marketing
177
Customer Support
164
Easy Setup
159
Cons
Missing Features
108
Limited Features
77
Limited Customization
69
Learning Curve
67
Expensive
55
View All Pros and Cons
Brevo Marketing Platform features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.4
8.3
Integrations
Average: 8.5
7.4
Trends
Average: 8.0
8.6
Performance Tracking
Average: 8.3
Seller Details
Seller
Brevo
Company Website
Year Founded
2012
HQ Location
Paris
Twitter
@brevo_official
16,028 Twitter followers
LinkedIn® Page
www.linkedin.com
863 employees on LinkedIn®
Whippy
(46)4.9 out of 5
9th Easiest To Use in Shared Inbox software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Whippy helps businesses grow revenue without growing headcount — combining omni-channel tools for your team with AI agents that handle the rest. Whippy unifies messaging, automation, AI, and VoIP i

    Users
    No information available
    Industries
    • Staffing and Recruiting
    Market Segment
    • 70% Small-Business
    • 26% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Whippy is a communication tool that allows users to interact with employees and candidates, and integrates with applicant tracking systems.
    • Reviewers like the ease of communication, the valuable features such as AI agents, sequencing, and mass texting, and the exceptional customer support that is responsive and doesn't rely on AI chat bots.
    • Users experienced limitations when texting international numbers, complexity in advanced features requiring extensive instruction, and an overwhelming amount of notifications.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Whippy Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    13
    Features
    12
    Ease of Use
    11
    Customer Support
    10
    Communication
    8
    Cons
    Messaging Issues
    3
    AI Limitations
    2
    Complexity
    2
    Difficult Learning
    2
    Email Issues
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Whippy features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.4
    9.2
    Integrations
    Average: 8.5
    9.1
    Trends
    Average: 8.0
    9.5
    Performance Tracking
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Whippy
    Year Founded
    2021
    HQ Location
    Los Angeles , California
    LinkedIn® Page
    www.linkedin.com
    40 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Whippy helps businesses grow revenue without growing headcount — combining omni-channel tools for your team with AI agents that handle the rest. Whippy unifies messaging, automation, AI, and VoIP i

Users
No information available
Industries
  • Staffing and Recruiting
Market Segment
  • 70% Small-Business
  • 26% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Whippy is a communication tool that allows users to interact with employees and candidates, and integrates with applicant tracking systems.
  • Reviewers like the ease of communication, the valuable features such as AI agents, sequencing, and mass texting, and the exceptional customer support that is responsive and doesn't rely on AI chat bots.
  • Users experienced limitations when texting international numbers, complexity in advanced features requiring extensive instruction, and an overwhelming amount of notifications.
Whippy Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
13
Features
12
Ease of Use
11
Customer Support
10
Communication
8
Cons
Messaging Issues
3
AI Limitations
2
Complexity
2
Difficult Learning
2
Email Issues
2
View All Pros and Cons
Whippy features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.4
9.2
Integrations
Average: 8.5
9.1
Trends
Average: 8.0
9.5
Performance Tracking
Average: 8.3
Seller Details
Seller
Whippy
Year Founded
2021
HQ Location
Los Angeles , California
LinkedIn® Page
www.linkedin.com
40 employees on LinkedIn®
Enchant
(57)4.8 out of 5
8th Easiest To Use in Shared Inbox software
Save to My Lists
Entry Level Price:$20.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Enchant is a helpdesk and knowledge base software solution.

    Users
    No information available
    Industries
    • Retail
    • Internet
    Market Segment
    • 84% Small-Business
    • 11% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Enchant Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Automated Responses
    1
    Chat Features
    1
    Contact Management
    1
    Customer Support
    1
    Efficiency
    1
    Cons
    Call Functionality
    1
    Call Issues
    1
    Interface Issues
    1
    Limitations
    1
    Messaging Issues
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Enchant features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 9.4
    9.2
    Integrations
    Average: 8.5
    9.1
    Trends
    Average: 8.0
    9.5
    Performance Tracking
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Enchant
    HQ Location
    Arkansas, United States
    Twitter
    @enchant
    115 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Enchant is a helpdesk and knowledge base software solution.

Users
No information available
Industries
  • Retail
  • Internet
Market Segment
  • 84% Small-Business
  • 11% Mid-Market
Enchant Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Automated Responses
1
Chat Features
1
Contact Management
1
Customer Support
1
Efficiency
1
Cons
Call Functionality
1
Call Issues
1
Interface Issues
1
Limitations
1
Messaging Issues
1
View All Pros and Cons
Enchant features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 9.4
9.2
Integrations
Average: 8.5
9.1
Trends
Average: 8.0
9.5
Performance Tracking
Average: 8.3
Seller Details
Seller
Enchant
HQ Location
Arkansas, United States
Twitter
@enchant
115 Twitter followers
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®
HighLevel
(597)4.6 out of 5
View top Consulting Services for HighLevel
Save to My Lists
Entry Level Price:$97.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    HighLevel is an all-in-one Sales & Marketing CRM currently powering hundreds of thousands of businesses worldwide. Functionality includes CRM, Email, 2-way SMS, Consolidated SMS/Messenger/Instagra

    Users
    • Owner
    • CEO
    Industries
    • Marketing and Advertising
    • Consulting
    Market Segment
    • 62% Small-Business
    • 3% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • HighLevel is a unified platform that provides CRM and marketing automation features, allowing businesses to manage leads, pipelines, emails, SMS, and workflows.
    • Users frequently mention the platform's all-in-one design, robust automation features, and the ability to replace multiple tools, which saves time and reduces costs.
    • Reviewers mentioned the steep learning curve, complex interface, and occasional glitches, as well as the platform's lack of intuitiveness and consistency across its features.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • HighLevel Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    142
    Helpful
    137
    Customer Support
    131
    Feature Richness
    118
    Automation
    115
    Cons
    Learning Curve
    131
    Missing Features
    88
    Steep Learning Curve
    83
    Not Intuitive
    52
    Poor Customer Support
    51
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • HighLevel features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.4
    9.6
    Integrations
    Average: 8.5
    8.3
    Trends
    Average: 8.0
    8.7
    Performance Tracking
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    HighLevel
    Company Website
    Year Founded
    2018
    HQ Location
    Dallas, Texas
    Twitter
    @gohighlevel
    7,912 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,132 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

HighLevel is an all-in-one Sales & Marketing CRM currently powering hundreds of thousands of businesses worldwide. Functionality includes CRM, Email, 2-way SMS, Consolidated SMS/Messenger/Instagra

Users
  • Owner
  • CEO
Industries
  • Marketing and Advertising
  • Consulting
Market Segment
  • 62% Small-Business
  • 3% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • HighLevel is a unified platform that provides CRM and marketing automation features, allowing businesses to manage leads, pipelines, emails, SMS, and workflows.
  • Users frequently mention the platform's all-in-one design, robust automation features, and the ability to replace multiple tools, which saves time and reduces costs.
  • Reviewers mentioned the steep learning curve, complex interface, and occasional glitches, as well as the platform's lack of intuitiveness and consistency across its features.
HighLevel Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
142
Helpful
137
Customer Support
131
Feature Richness
118
Automation
115
Cons
Learning Curve
131
Missing Features
88
Steep Learning Curve
83
Not Intuitive
52
Poor Customer Support
51
View All Pros and Cons
HighLevel features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.4
9.6
Integrations
Average: 8.5
8.3
Trends
Average: 8.0
8.7
Performance Tracking
Average: 8.3
Seller Details
Seller
HighLevel
Company Website
Year Founded
2018
HQ Location
Dallas, Texas
Twitter
@gohighlevel
7,912 Twitter followers
LinkedIn® Page
www.linkedin.com
2,132 employees on LinkedIn®
Crisp
(184)4.5 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Crisp is the ultimate all-in-one AI-powered multichannel customer support platform that helps businesses connect instantly with their customers or leads waiting for support. With its quickly evolving

    Users
    • CEO
    • Founder
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 84% Small-Business
    • 13% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Crisp Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    31
    Helpful
    28
    Features
    26
    Ease of Use
    20
    Intuitive
    18
    Cons
    Missing Features
    12
    Limited Features
    7
    Poor Customer Support
    7
    Expensive
    5
    Lack of Features
    5
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Crisp features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.4
    8.3
    Integrations
    Average: 8.5
    7.4
    Trends
    Average: 8.0
    7.9
    Performance Tracking
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Crisp IM SARL
    Year Founded
    2015
    HQ Location
    Nantes, FR
    LinkedIn® Page
    www.linkedin.com
    20 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Crisp is the ultimate all-in-one AI-powered multichannel customer support platform that helps businesses connect instantly with their customers or leads waiting for support. With its quickly evolving

Users
  • CEO
  • Founder
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 84% Small-Business
  • 13% Mid-Market
Crisp Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
31
Helpful
28
Features
26
Ease of Use
20
Intuitive
18
Cons
Missing Features
12
Limited Features
7
Poor Customer Support
7
Expensive
5
Lack of Features
5
View All Pros and Cons
Crisp features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.4
8.3
Integrations
Average: 8.5
7.4
Trends
Average: 8.0
7.9
Performance Tracking
Average: 8.3
Seller Details
Seller
Crisp IM SARL
Year Founded
2015
HQ Location
Nantes, FR
LinkedIn® Page
www.linkedin.com
20 employees on LinkedIn®
intheloop.io
(19)4.9 out of 5
Save to My Lists
Entry Level Price:$30.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Loop Email is a simple yet powerful team inbox. It's been built with the familiarity of an email client, so it's easy to set up and use for any teams that are used to handling customer messages via em

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 89% Small-Business
    • 11% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • intheloop.io Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Communication
    1
    Communication Efficiency
    1
    Customer Support
    1
    Ease of Use
    1
    Easy Communication
    1
    Cons
    This product has not yet received any negative sentiments.
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • intheloop.io features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.4
    8.3
    Integrations
    Average: 8.5
    9.4
    Trends
    Average: 8.0
    8.9
    Performance Tracking
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Loop Email
    Year Founded
    2006
    HQ Location
    London, London
    Twitter
    @loop_email
    2,259 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    10 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Loop Email is a simple yet powerful team inbox. It's been built with the familiarity of an email client, so it's easy to set up and use for any teams that are used to handling customer messages via em

Users
No information available
Industries
No information available
Market Segment
  • 89% Small-Business
  • 11% Mid-Market
intheloop.io Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Communication
1
Communication Efficiency
1
Customer Support
1
Ease of Use
1
Easy Communication
1
Cons
This product has not yet received any negative sentiments.
View All Pros and Cons
intheloop.io features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.4
8.3
Integrations
Average: 8.5
9.4
Trends
Average: 8.0
8.9
Performance Tracking
Average: 8.3
Seller Details
Seller
Loop Email
Year Founded
2006
HQ Location
London, London
Twitter
@loop_email
2,259 Twitter followers
LinkedIn® Page
www.linkedin.com
10 employees on LinkedIn®
Drag
(261)4.5 out of 5
Save to My Lists
Entry Level Price:Starting at $10.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Drag turns Gmail into a Team Workspace. One single place to support customers, manage tasks and close deals, from the place teams love: Gmail. Stop switching between tools and run your entire workflow

    Users
    • CEO
    Industries
    • Non-Profit Organization Management
    • Leisure, Travel & Tourism
    Market Segment
    • 85% Small-Business
    • 11% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Drag Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    11
    Email Management
    10
    Organization
    10
    Team Collaboration
    9
    Collaboration
    8
    Cons
    Limited Customization
    5
    App Freezing
    3
    Email Management
    3
    Learning Curve
    3
    Steep Learning Curve
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Drag features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.4
    8.4
    Integrations
    Average: 8.5
    8.3
    Trends
    Average: 8.0
    8.5
    Performance Tracking
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    DragApp.com
    Year Founded
    2018
    HQ Location
    London
    Twitter
    @lovedragapp
    1,079 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    11 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Drag turns Gmail into a Team Workspace. One single place to support customers, manage tasks and close deals, from the place teams love: Gmail. Stop switching between tools and run your entire workflow

Users
  • CEO
Industries
  • Non-Profit Organization Management
  • Leisure, Travel & Tourism
Market Segment
  • 85% Small-Business
  • 11% Mid-Market
Drag Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
11
Email Management
10
Organization
10
Team Collaboration
9
Collaboration
8
Cons
Limited Customization
5
App Freezing
3
Email Management
3
Learning Curve
3
Steep Learning Curve
3
View All Pros and Cons
Drag features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.4
8.4
Integrations
Average: 8.5
8.3
Trends
Average: 8.0
8.5
Performance Tracking
Average: 8.3
Seller Details
Seller
DragApp.com
Year Founded
2018
HQ Location
London
Twitter
@lovedragapp
1,079 Twitter followers
LinkedIn® Page
www.linkedin.com
11 employees on LinkedIn®
Helpwise
(181)4.6 out of 5
Save to My Lists
Entry Level Price:$12.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Helpwise is an easy to setup customer service platform that empowers customer facing teams to drive revenue for businesses. The all-in-one platform streamlines customer conversations across various ch

    Users
    • CEO
    • Owner
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 90% Small-Business
    • 10% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Helpwise Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    6
    Customer Support
    5
    Ease of Use
    4
    Simple
    4
    Case Management
    3
    Cons
    Missing Features
    4
    Technical Issues
    4
    Bugs
    2
    Delays
    2
    Email Communication Issues
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Helpwise features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.4
    8.6
    Integrations
    Average: 8.5
    8.5
    Trends
    Average: 8.0
    8.1
    Performance Tracking
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Saas Labs
    Year Founded
    2016
    HQ Location
    Palo Alto, California
    Twitter
    @saas_labs
    305 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    433 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Helpwise is an easy to setup customer service platform that empowers customer facing teams to drive revenue for businesses. The all-in-one platform streamlines customer conversations across various ch

Users
  • CEO
  • Owner
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 90% Small-Business
  • 10% Mid-Market
Helpwise Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
6
Customer Support
5
Ease of Use
4
Simple
4
Case Management
3
Cons
Missing Features
4
Technical Issues
4
Bugs
2
Delays
2
Email Communication Issues
2
View All Pros and Cons
Helpwise features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.4
8.6
Integrations
Average: 8.5
8.5
Trends
Average: 8.0
8.1
Performance Tracking
Average: 8.3
Seller Details
Seller
Saas Labs
Year Founded
2016
HQ Location
Palo Alto, California
Twitter
@saas_labs
305 Twitter followers
LinkedIn® Page
www.linkedin.com
433 employees on LinkedIn®
Emailgistics
(43)4.7 out of 5
15th Easiest To Use in Shared Inbox software
Save to My Lists
Entry Level Price:$11.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Emailgistics is an advanced email management solution designed to enhance Microsoft Outlook 365 shared mailboxes. This software focuses on automation, intelligent routing, and performance tracking, pr

    Users
    No information available
    Industries
    • Manufacturing
    Market Segment
    • 47% Mid-Market
    • 44% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Emailgistics Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Time-saving
    8
    Team Collaboration
    7
    Efficiency
    6
    Organization
    6
    Customer Support
    5
    Cons
    Archiving Issues
    3
    Poor Customer Support
    2
    Difficult Learning
    1
    Difficult Setup
    1
    Inbox Management
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Emailgistics features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.4
    8.2
    Integrations
    Average: 8.5
    7.5
    Trends
    Average: 8.0
    8.8
    Performance Tracking
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Emailgistics
    Company Website
    Year Founded
    2018
    HQ Location
    Oakville, CA
    LinkedIn® Page
    www.linkedin.com
    18 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Emailgistics is an advanced email management solution designed to enhance Microsoft Outlook 365 shared mailboxes. This software focuses on automation, intelligent routing, and performance tracking, pr

Users
No information available
Industries
  • Manufacturing
Market Segment
  • 47% Mid-Market
  • 44% Small-Business
Emailgistics Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Time-saving
8
Team Collaboration
7
Efficiency
6
Organization
6
Customer Support
5
Cons
Archiving Issues
3
Poor Customer Support
2
Difficult Learning
1
Difficult Setup
1
Inbox Management
1
View All Pros and Cons
Emailgistics features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.4
8.2
Integrations
Average: 8.5
7.5
Trends
Average: 8.0
8.8
Performance Tracking
Average: 8.3
Seller Details
Seller
Emailgistics
Company Website
Year Founded
2018
HQ Location
Oakville, CA
LinkedIn® Page
www.linkedin.com
18 employees on LinkedIn®
MessageDesk
(35)4.6 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    MessageDesk is a web-based business text messaging and shared SMS inbox platform that enables organizations to send and receive SMS/MMS from existing landline or VoIP phone numbers through a multi-use

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 77% Small-Business
    • 20% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • MessageDesk Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    10
    Communication
    6
    Easy Communication
    6
    Automation
    5
    Customer Support
    5
    Cons
    Number Issues
    3
    Contact Management
    2
    Expensive
    2
    Messaging Issues
    2
    Search Difficulty
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • MessageDesk features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.4
    7.1
    Integrations
    Average: 8.5
    9.0
    Trends
    Average: 8.0
    8.7
    Performance Tracking
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Alderwood Labs
    Year Founded
    2018
    HQ Location
    Reno, Nevada
    Twitter
    @messagedeskapp
    92 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    9 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

MessageDesk is a web-based business text messaging and shared SMS inbox platform that enables organizations to send and receive SMS/MMS from existing landline or VoIP phone numbers through a multi-use

Users
No information available
Industries
No information available
Market Segment
  • 77% Small-Business
  • 20% Mid-Market
MessageDesk Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
10
Communication
6
Easy Communication
6
Automation
5
Customer Support
5
Cons
Number Issues
3
Contact Management
2
Expensive
2
Messaging Issues
2
Search Difficulty
2
View All Pros and Cons
MessageDesk features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.4
7.1
Integrations
Average: 8.5
9.0
Trends
Average: 8.0
8.7
Performance Tracking
Average: 8.3
Seller Details
Seller
Alderwood Labs
Year Founded
2018
HQ Location
Reno, Nevada
Twitter
@messagedeskapp
92 Twitter followers
LinkedIn® Page
www.linkedin.com
9 employees on LinkedIn®
Zoho TeamInbox
(13)4.2 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    A shared inbox tool for team collaboration and transparency. Zoho TeamInbox aims at making group email conversations transparent within a team. Send and receive group emails, delegate owners to conv

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 77% Small-Business
    • 15% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Zoho TeamInbox Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Communication
    2
    Team Collaboration
    2
    Assignment Management
    1
    Ease of Use
    1
    Easy Integrations
    1
    Cons
    Expensive
    1
    Learning Curve
    1
    Not User-Friendly
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zoho TeamInbox features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.4
    6.1
    Integrations
    Average: 8.5
    6.9
    Trends
    Average: 8.0
    8.3
    Performance Tracking
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zoho
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    136,670 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29,794 employees on LinkedIn®
    Phone
    +1 (888) 900-9646
Product Description
How are these determined?Information
This description is provided by the seller.

A shared inbox tool for team collaboration and transparency. Zoho TeamInbox aims at making group email conversations transparent within a team. Send and receive group emails, delegate owners to conv

Users
No information available
Industries
No information available
Market Segment
  • 77% Small-Business
  • 15% Mid-Market
Zoho TeamInbox Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Communication
2
Team Collaboration
2
Assignment Management
1
Ease of Use
1
Easy Integrations
1
Cons
Expensive
1
Learning Curve
1
Not User-Friendly
1
View All Pros and Cons
Zoho TeamInbox features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.4
6.1
Integrations
Average: 8.5
6.9
Trends
Average: 8.0
8.3
Performance Tracking
Average: 8.3
Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
136,670 Twitter followers
LinkedIn® Page
www.linkedin.com
29,794 employees on LinkedIn®
Phone
+1 (888) 900-9646
GrooveHQ
(194)4.6 out of 5
Save to My Lists
Entry Level Price:$15.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The refreshingly simple yet powerful alternative to Zendesk. Over 2,000 small businesses use Groove's help desk software to centralize and automate their customer support.

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 77% Small-Business
    • 22% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • GrooveHQ Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    7
    Helpful
    7
    Ease of Use
    6
    Email Management
    6
    Visibility
    4
    Cons
    Email Communication Issues
    3
    Missing Features
    3
    Chat Functionality Issues
    2
    Comment Issues
    2
    Contact Management
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • GrooveHQ features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.4
    8.6
    Integrations
    Average: 8.5
    8.1
    Trends
    Average: 8.0
    8.5
    Performance Tracking
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    GrooveHQ
    Year Founded
    2011
    HQ Location
    Newport, RI
    Twitter
    @Groove
    6,713 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    48 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The refreshingly simple yet powerful alternative to Zendesk. Over 2,000 small businesses use Groove's help desk software to centralize and automate their customer support.

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 77% Small-Business
  • 22% Mid-Market
GrooveHQ Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
7
Helpful
7
Ease of Use
6
Email Management
6
Visibility
4
Cons
Email Communication Issues
3
Missing Features
3
Chat Functionality Issues
2
Comment Issues
2
Contact Management
1
View All Pros and Cons
GrooveHQ features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.4
8.6
Integrations
Average: 8.5
8.1
Trends
Average: 8.0
8.5
Performance Tracking
Average: 8.3
Seller Details
Seller
GrooveHQ
Year Founded
2011
HQ Location
Newport, RI
Twitter
@Groove
6,713 Twitter followers
LinkedIn® Page
www.linkedin.com
48 employees on LinkedIn®
DevRev
(162)4.4 out of 5
Save to My Lists
Entry Level Price:$19.99
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Computer is an AI teammate, by DevRev, that unifies your knowledge, automates work, and delivers Team Intelligence across every workflow. Unlike other AI tools, Computer connects structured data (C

    Users
    • Product Manager
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 54% Mid-Market
    • 33% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • DevRev Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    54
    Efficiency
    51
    Features
    48
    Helpful
    40
    Customer Support
    29
    Cons
    Missing Features
    30
    Limited Features
    21
    Lack of Features
    19
    Learning Curve
    18
    Not Intuitive
    16
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • DevRev features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.4
    8.7
    Integrations
    Average: 8.5
    8.5
    Trends
    Average: 8.0
    7.8
    Performance Tracking
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    DevRev
    Company Website
    Year Founded
    2020
    HQ Location
    Palo Alto, CA
    Twitter
    @devrev
    3,220 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    889 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Computer is an AI teammate, by DevRev, that unifies your knowledge, automates work, and delivers Team Intelligence across every workflow. Unlike other AI tools, Computer connects structured data (C

Users
  • Product Manager
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 54% Mid-Market
  • 33% Small-Business
DevRev Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
54
Efficiency
51
Features
48
Helpful
40
Customer Support
29
Cons
Missing Features
30
Limited Features
21
Lack of Features
19
Learning Curve
18
Not Intuitive
16
View All Pros and Cons
DevRev features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.4
8.7
Integrations
Average: 8.5
8.5
Trends
Average: 8.0
7.8
Performance Tracking
Average: 8.3
Seller Details
Seller
DevRev
Company Website
Year Founded
2020
HQ Location
Palo Alto, CA
Twitter
@devrev
3,220 Twitter followers
LinkedIn® Page
www.linkedin.com
889 employees on LinkedIn®
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