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Drag

By DragApp.com

4.5 out of 5 stars

How would you rate your experience with Drag?

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Drag Reviews & Product Details

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Pricing

Pricing provided by Drag.

Starter

Starting at $10.00
Per Month

Plus

Starting at $18.00
Per Month

Drag Media

Drag Demo - Turn Gmail into a team workspace
Turn Gmail into a collaboration tool for teams to manage shared inbox, Help Desk, CRM, Task Management and more from Gmail.
Drag Demo - Collaborate on emails and tasks
Assign emails to team members and know who is working on what. Share drafts or reply on behalf of each other. @mention and comment in a chat, in the context of an email. Share specific boards and cards with permission levels.
Drag Demo - Automate repetitive tasks.
Automate repetitive tasks such as auto-assigning, auto-tagging, auto-responding or create custom SLA notifications.
Drag Demo - Measure team performance.
Monitor workload and performance of your team, from response times to email volume, and unlock optimization opportunities.
Drag Demo - Integrate to 3,000+ apps.
Integrate your workflow with apps in Gmail. Connect Drag to 5,000+ apps or build custom solutions using our API.
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Drag Reviews (259)

Reviews

Drag Reviews (259)

4.5
260 reviews

Pros & Cons

Generated from real user reviews
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Julio F.
JF
Guest & Member Services Supervisor
Mid-Market (51-1000 emp.)
"Drag Boosts Team Productivity Despite Initial Learning Curve"
What do you like best about Drag?

Drag is a fantastic tool that has completely transformed our team's workflow. It has made managing our shared inbox incredibly efficient and organized, especially when multiple team members are involved in the same conversation. The ability to use templates for consistent responses has been a huge time saver and ensures that our communication is always on brand. The feature that allows us to manage tasks and emails in a single workspace is a game changer, eliminating the need to switch between multiple applications and helping us to coordinate our efforts more effectively. Drag has significantly improved our team's productivity and collaboration. Review collected by and hosted on G2.com.

What do you dislike about Drag?

Medium learning curve: For new users, especially those unfamiliar with Kanban-style boards, the interface can be overwhelming at first. Setting up advanced functions like automations can be challenging for the average user. Review collected by and hosted on G2.com.

AC
Bookings Co-Ordinator
Small-Business (50 or fewer emp.)
"User-Friendly Platform That Streamlines Team Communication"
What do you like best about Drag?

The platform is easy to navigate and user-friendly. It enables the entire team to view incoming emails, and everything is well organized. This has helped save a significant amount of time. Review collected by and hosted on G2.com.

What do you dislike about Drag?

I think it would benefit from having more options for customization. Review collected by and hosted on G2.com.

Eva Z.
EZ
Coordinator
Small-Business (50 or fewer emp.)
"Efficient working on stressful days"
What do you like best about Drag?

Drag is integrated into my daily work routine, and I particularly like that I can assign and move emails to my colleagues. This way, we can work on projects together, and they have access to my mailbox if I am out of the office. This makes collaboration much easier and saves time. The columns provide structure so that you don't lose track, and they help to work more productively. The ability to integrate tasks directly into emails helps our team to track tasks better and ensure that nothing is overlooked. Additionally, the search function is extremely powerful, allowing you to quickly find relevant information even with many emails.

Another advantage of Drag is its user-friendliness, which allowed me to quickly find my way around without needing a long training period. Review collected by and hosted on G2.com.

What do you dislike about Drag?

When I move emails between categories or the mailbox is very full, there are unfortunately occasional slight delays. However, this does not restrict me. A little more speed would be desirable. Additionally, using Drag requires an internet connection, which can be problematic when working in places without a stable internet connection. Initially, I also didn't know how to contact customer support. Review collected by and hosted on G2.com.

Ruth M.
RM
Booking Co-ordinator
Small-Business (50 or fewer emp.)
"Best shared inbox"
What do you like best about Drag?

Easy to use and navigate. Makes everything accessible to all members of the team in real time and keeps things organised. The tag function is great for highlighting important emails. Customer support is very responsive with any queries. Review collected by and hosted on G2.com.

What do you dislike about Drag?

The option of a few more customisations would be good. Review collected by and hosted on G2.com.

Noah G.
NG
Koordinator
Small-Business (50 or fewer emp.)
"Email organization redefined!"
What do you like best about Drag?

The Drag app has significantly simplified my daily email routine. I particularly like how I can visually divide my emails into different categories. The intuitive drag-and-drop function makes sorting emails into "To-Do," "In Progress," and "Done" a breeze. Review collected by and hosted on G2.com.

What do you dislike about Drag?

Occasionally, the app becomes somewhat slow, especially when I move a large number of emails. This is not too bothersome, but an improvement in this area would be helpful. Review collected by and hosted on G2.com.

Alina V.
AV
digital marketing specialist
Small-Business (50 or fewer emp.)
"Best visual shared inbox"
What do you like best about Drag?

Drag makes email management seamless with its intuitive Kanban-style boards. The drag-and-drop functionality is super easy to use, keeping my inbox organized and boosting team collaboration effortlessly. Review collected by and hosted on G2.com.

What do you dislike about Drag?

Maybe a few more customization options would be nice. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Small-Business (50 or fewer emp.)
"Great for inbox sharing"
What do you like best about Drag?

We decided to use drag to manage a shared inbox that is set up as an alias in Google. This allows our team to see all the incoming messages and assign them to the proper person so we are not missing or duplicating responses. It has also been helpful for inbox management so we can separate things that are still to do. Customer support is responsive and helpful, more than I expected! Review collected by and hosted on G2.com.

What do you dislike about Drag?

Drag is occasionally glitchy and has to be toggled or refreshed. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Small-Business (50 or fewer emp.)
"Complete game changer and time saver!"
What do you like best about Drag?

Drag helps us do so many things. The perfect inbox sorter and organiser, has saved so much time and helps you feel completely in control of your mail! Absolutely awesome! Review collected by and hosted on G2.com.

What do you dislike about Drag?

Everything I have used so far has been useful and not yet come accross anything I dislike Review collected by and hosted on G2.com.

Maximilian K.
MK
Small-Business (50 or fewer emp.)
"Effective email organization with Drag!"
What do you like best about Drag?

The integration of Drag into Gmail has fundamentally improved my email management. Particularly noteworthy is the simple and user-oriented interface, which allows for clear organization of my emails in different stages. With the drag & drop function, I effortlessly sort my emails into categories like "To-Do," "In Progress," and "Done." Review collected by and hosted on G2.com.

What do you dislike about Drag?

Overall, I am satisfied with Drag, but I have sometimes experienced slight performance limitations when processing large amounts of emails. There were occasional delays when moving emails or loading the app, which could also be due to my device and does not weigh heavily. Review collected by and hosted on G2.com.

Marla T.
MT
Small-Business (50 or fewer emp.)
"Effective email organization with Drag!"
What do you like best about Drag?

The seamless integration of the Drag app into my Gmail account has fundamentally improved my handling of emails. Particularly noteworthy is the easy-to-understand and user-friendly interface, which allows for a structured organization of my emails in different processing stages. The feature of moving emails between categories like "To Do," "In Progress," and "Completed" via drag & drop greatly facilitates my daily email management. Review collected by and hosted on G2.com.

What do you dislike about Drag?

Overall, I am very satisfied with the Drag app, however, I have noticed that when handling large volumes of emails, the performance sometimes slightly decreases. There were occasional delays when moving emails or loading the application. However, this could also be due to the performance of my device and does not pose a significant problem. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Drag.

Starter

Starting at $10.00
Per Month

Plus

Starting at $18.00
Per Month

Pro

Starting at $24.00
Per Month
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Drag Features
Notes
Internal Discussion
Assignments and Tasks
Performance Tracking
Email Tracking
Attachment Search
Tags
Predefined Rules
Gmail Integration