Crisp Pricing Overview

edit

Free Trial

Free

For personal websites and anyone who wants a basic website chat widget to communicate with visitors.

Mini

$45.00

Per Month

For early-stage startups who want to improve their customer relationships.

Essentials

$95.00

Per Month

For small companies requiring a full-featured customer support platform. You get all our flagship features.

Plus

Starting at $295.00

Per Month

For medium-sized businesses looking for an AI-powered omnichannel customer support software, plus all our features.

At Crisp, we believe pricing should be fair and transparent. It should never be a surprise. That's why we've created 3 plans that are simple, with no hidden fees.

Crisp has 4 pricing editions, from $0 to $295. A free trial of Crisp is also available. Look at different pricing editions below and see what edition and features meet your budget and needs.

Pricing information for Crisp is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Crisp must be conducted with the seller.

Wondering why Crisp is better than the other ? Try our Free plan ;)

Pricing information was last updated on March 11, 2025

Top-Rated Alternatives

View All Alternatives

Crisp Alternatives Pricing

The following is a quick overview of editions offered by other Live Chat Software

Fin by Intercom Fin with your current helpdesk	$0.991 Resolution	Try Fin for 90 days, completely risk-free. If it's not the right fit, you can request a refund—no questions asked. Fin AI Agent works seamlessly with any helpdesk, including Zendesk, Salesforce, HubSpot, and more. Set up in under an hour Handles tickets, cases, emails, live chat, WhatsApp, SMS, and more Customizable tone and answer length Takes action to update external systems Transfers to agents directly in preferred Inbox Show More
Tidio Free	FreePer Month	For solo entrepreneurs. Free forever. No credit card requried. 50 Handled Conversations Live Chat Help Desk Social media integrations 50 Lyro AI conversations (one-time) 100 Flows visitors reached Show More
Freshdesk Freshdesk Email and Ticketing (Growth)	$19.001 User per month billed annually Per Month	Omnichannel engagement, AI agents, and robust ticketing across web, SMS, messaging and email Automations Help Desk and Ticketing: Ticketing, Shared inbox, Threads and tasks, Customer portal Analytics: OOB analytics and standard reports Self-service: Knowledge base Security, routing, SLA: Role-based access control, SSO, Ticket dispatch

Various alternatives pricing & plans

Free Trial

Pricing information for the above various Crisp alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

Crisp Pricing Reviews

(2)

Pedro M.

Founder & Director

Small-Business (50 or fewer emp.)

3/15/2025

"An Excellent Live Chat Solution with Great Features"

5/5

What do you like best about Crisp?

Crisp is incredibly easy to use and set up, making customer communication seamless. The live chat, chatbot automation, and multi-channel integration help us manage support efficiently. The UI is intuitive, and the real-time notifications ensure we never miss a lead. Plus, their customer support is responsive and helpful! Review collected by and hosted on G2.com.

What do you dislike about Crisp?

While the platform is great, some advanced features require higher-tier plans, which might not be ideal for small businesses. Also, occasional delays in message delivery can be improved. Review collected by and hosted on G2.com.

Dru R.

CEO

Small-Business (50 or fewer emp.)

2/19/2025

"Worked... For a while"

0.5/5

What do you like best about Crisp?

It was reliable at first although the UI was confusing. Once things were set up, they worked... The software worked until it didn't. Review collected by and hosted on G2.com.

What do you dislike about Crisp?

The reliability issues with customer replies not being delivered, combined with poor technical support that refused to fix the core functionality without charging an additional 33% fee. The company seems to see essential functions like message delivery as "add-ons" (such as dedicated IP when their standard service doesn't work at all) rather than including something core to the job-to-be-done to the base service. Review collected by and hosted on G2.com.