Shopper Approved

By Shopper Approved

4.7 out of 5 stars

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Shopper Approved Reviews & Product Details

Pricing

Pricing provided by Shopper Approved.

Starter Package

Starting at $119.00
Per Month

Shopper Approved Media

Shopper Approved Demo - Show the right content at the right time from intrigue through order fulfillment.
Our suite of Traffic & Conversion apps helps consumers find, engage with, and purchase from your website. All the way from SEARCH to ORDER CONFIRMATION PAGES and beyond.
Shopper Approved Demo - Our growing integration options simplify your growth.
Our growing list of integration partners makes it easy to optimize your strategies for consumer loyalty, review collection & distribution, marketing, marketplace integration, Q&A, social media, and more.
Shopper Approved Demo - Product and Video Reviews will boost your UGC reach.
Our unique review collection survey allows you to collect your seller ratings, product reviews, and video reviews in the same survey. And then easily push those reviews to high-traffic locations with proper SCHEMA to be seen more often and boost traffic to your website.
Shopper Approved Demo - Manage your overall online reputation.
Drive verified customers to leave reviews on the most popular open review platforms to more accurately portray your positive customer sentiment. This creates more online visibility, clicks, and traffic to your website while creating an easy, reputation management strategy.
Shopper Approved Demo - Get verified reviews from verified customers
Our review tools make it easy for verified customers to leave a review and difficult for anyone or anything else to manipulate the system - making your reviews more trustworthy with quality content for search engines to recognize and drive conversions on your website.
Shopper Approved Demo - Our superior Q&A tool stands out to drive website visitors & conversions
Our Q&A tool is search optimized to show your questions and answers in premium search results to drive more visibility, traffic, and conversions. When you answer your customers' questions you increase their trust and confidence in your website and generate up to a 75% conversion rate.
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Shopper Approved Reviews (235)

Reviews

Shopper Approved Reviews (235)

4.7
235 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and responsive customer support of Shopper Approved, highlighting how it simplifies the process of collecting and managing customer reviews. Many appreciate the platform's ability to enhance SEO and credibility for their businesses, leading to increased customer trust and conversions. However, some users note that the admin interface could benefit from modernization.

Pros & Cons

Generated from real user reviews
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Charlotte S.
CS
Director, Product
Small-Business (50 or fewer emp.)
"Seamless Integration, Exceptional Customer Support"
What do you like best about Shopper Approved?

I love the integration at checkout and the seamless experience it provides for customers. It makes it much easier for us to obtain feedback and reviews from customers without as much effort, reducing friction at checkout or post-purchase. This really helps us boost our satisfaction score and be more responsive to customer feedback. I also love their support services; they’re always helpful when we have an issue. The initial setup was easy, basically plug and play, with the help of the implementation manager. Shopper Approved has significantly higher conversion for review completion compared to post-purchase email campaigns, with the integration at checkout and follow-up by email weeks later resulting in much more engagement. Review collected by and hosted on G2.com.

What do you dislike about Shopper Approved?

Everything is easy for me other than dealing with billing. The separate portal is hard to access, but the service team is helpful if I need anything. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Small-Business (50 or fewer emp.)
"Empowers B2B with Seamless Feedback Collection"
What do you like best about Shopper Approved?

I really appreciate that Shopper Approved allows us to respond to customer feedback. It's been instrumental in addressing customer issues and motivating our team with positive feedback. The integration with our storefront is seamless, and the automation feature helps us reach out for additional feedback after product delivery, keeping our review feed fresh. Furthermore, shoppers have mentioned that reading the natural, unbiased user-generated reviews on our website influenced their purchasing decisions. The initial setup of Shopper Approved was straightforward, and integrating it with our Magento storefront was smooth and without any challenges. Review collected by and hosted on G2.com.

What do you dislike about Shopper Approved?

The email for collecting reviews can only be partially customized, which is limiting when trying to align with our brand's policy guidelines. It would be useful to have a feature that allows us to send periodic bulk requests for reviews to run campaigns and ensure we reach out to customers again for feedback. Additionally, it would be beneficial if the user-generated content (UGC) could be part of Google Reviews, as it currently isn't showing there. Review collected by and hosted on G2.com.

James D.
JD
Small-Business (50 or fewer emp.)
"Trust-Building Made Easy with Shopper Approved"
What do you like best about Shopper Approved?

I find Shopper Approved easy to use and appreciate its plug-in ability. We can easily display our reviews via our website. I like that customers don't need a profile to leave a review, unlike Google or Yelp. Additionally, I mentioned that the initial setup was pretty easy, which is a plus. We've had shopper approved for decades and overall have had a pretty good experience with it. Review collected by and hosted on G2.com.

What do you dislike about Shopper Approved?

I guess maybe the lack of AI impact relative to someone like Trustpilot. We notice that Trustpilot ratings get pulled into AI references like ChatGPT and such. Review collected by and hosted on G2.com.

Lisa G.
LG
Owner
Small-Business (50 or fewer emp.)
"Effortless Integration, Boosted Sales"
What do you like best about Shopper Approved?

I like that Shopper Approved was an easy integration even several years ago, and since then we've collected 5,000 reviews. I feel that this has helped increase sales. It's reasonably priced; at the current price, it helps pay for itself. Review collected by and hosted on G2.com.

What do you dislike about Shopper Approved?

I can't think of anything negative Review collected by and hosted on G2.com.

IE
Operational Supervisor
Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Excellent Support and Integrations, But Admin Interface Needs Improvement"
What do you like best about Shopper Approved?

Shopper has a magnificent customer service experience that makes onboarding very easy and quick response when some challenges appear

The program focuses on websites integrations, which makes collecting data more efficient, snd supports SEO and other marketing plans

The program has considerable rates, which allows us have value for money and solve our problems efficiently

The platform enables syndication of different insights to multiple platforms that includes Google Shopping among others to help in conversion and drive better traffic Review collected by and hosted on G2.com.

What do you dislike about Shopper Approved?

Shopper Approved admin interface is less modern with some performance complications, which causes some confusion

The inconsistencies experienced in pricing is something also discouraging, and this lowers the budgeting effectiveness Review collected by and hosted on G2.com.

Verified User in Printing
AP
Small-Business (50 or fewer emp.)
"Easy Integration, But Pricey for Value"
What do you like best about Shopper Approved?

I like Shopper Approved for its easy integration, which makes it fairly straightforward to integrate the code into our site and email reminders. I also appreciate the good visibility it provides, as reviews can be seen in Google search reviews. The initial setup was easy to handle. Review collected by and hosted on G2.com.

What do you dislike about Shopper Approved?

The system is expensive for what it does, impact on Google search results could be better. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Small-Business (50 or fewer emp.)
"High Customer Engagement with Shopper Approved Surveys and Reviews"
What do you like best about Shopper Approved?

I've found high engagement from our customers with Shopper Approved email and in-site surveys. Review collected by and hosted on G2.com.

What do you dislike about Shopper Approved?

I don't have anything bad to say about Shopper Approved after two years of using their review collection product. Review collected by and hosted on G2.com.

Verified User in Printing
AP
Small-Business (50 or fewer emp.)
"Easy Integration and Clear Customer Follow-Through"
What do you like best about Shopper Approved?

We love how the process follows through with customers, making sure they understand what the communication is about, and we also appreciate how easy it is to integrate with other feedback systems. Review collected by and hosted on G2.com.

What do you dislike about Shopper Approved?

there are a lot of communications and emails, that we wish could be cut back Review collected by and hosted on G2.com.

JP
Software Developer
Small-Business (50 or fewer emp.)
"Good for basic reviews but limited for serious marketing analytics"
What do you like best about Shopper Approved?

Really easy to set up and use - had our review system running within a day. The customer review collection is automated and works well, plus the review display widgets look clean on our website and seem to boost conversion rates. Review collected by and hosted on G2.com.

What do you dislike about Shopper Approved?

Super limited when it comes to marketing analytics and tracking social media performance. You basically just get basic review data and can't see how your social campaigns or influencer partnerships are actually impacting sales, which is what we really needed for our business. Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation
AA
Small-Business (50 or fewer emp.)
"The best platform for reviews"
What do you like best about Shopper Approved?

Shopper Approved has been a valuable addition to our business. It makes it easy to collect verified product reviews, which has significantly boosted customer trust and increased conversions. The platform is intuitive and was simple to implement within our existing systems. Their customer support team has been consistently responsive and helpful whenever we’ve had integration questions. With daily automations in place, we no longer have to manually remind customers to leave reviews helping our team to focus on other priorities. Review collected by and hosted on G2.com.

What do you dislike about Shopper Approved?

We haven't had any difficulties utilizing Shopper Approved. Review collected by and hosted on G2.com.

Questions about Shopper Approved? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User

What is Shopper Approved used for?

VWAQ V.
VV
VWAQ Vinyl Wall Art Quotes & Prints
Last activity about 4 years ago

When will our reviews show up in google?

Pricing Options

Pricing provided by Shopper Approved.

Starter Package

Starting at $119.00
Per Month
Shopper Approved Comparisons
Shopper Approved Features
Customer Feedback
Competitive Intelligence
Sentiment Analysis
Dashboard
Authentification
Review Forms
Personalization
Reviewer Validation
Response Types
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Shopper Approved