# Best Benefits Administration Software for Small Business *By [Jeffrey Lin](https://research.g2.com/insights/author/jeffrey-lin)* Products classified in the overall Benefits Administration category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Benefits Administration to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Benefits Administration category. In addition to qualifying for inclusion in the Benefits Administration Software category, to qualify for inclusion in the Small Business Benefits Administration Software category, a product must have at least 10 reviews left by a reviewer from a small business. ## How Many Benefits Administration Software Products Does G2 Track? **Total Products under this Category:** 186 ### Category Stats (May 2026) - **Average Rating**: 4.29/5 - **New Reviews This Quarter**: 1,156 - **Buyer Segments**: Small-Business 46% │ Mid-Market 44% │ Enterprise 9% - **Top Trending Product**: Zuman (+0.2) *Last updated: May 31, 2026* ## How Does G2 Rank Benefits Administration Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 66,900+ Authentic Reviews - 186+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Top Benefits Administration Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Gusto](https://www.g2.com/products/gusto/reviews) | 4.6/5.0 (10,433 reviews) | Unified payroll, benefits, and compliance administration | "[Simple, Fast UI That Makes Finding PTO and W-2 Info Effortless](https://www.g2.com/survey_responses/gusto-review-12880872)" | | 2 | [Rippling](https://www.g2.com/products/rippling/reviews) | 4.8/5.0 (11,272 reviews) | Unified benefits enrollment with automated HR-IT provisioning | "[Efficient Payment Tracking, Needs MFA Improvement](https://www.g2.com/survey_responses/rippling-review-12868905)" | | 3 | [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) | 4.2/5.0 (4,123 reviews) | Unified benefits-to-payroll deduction administration | "[Less hassle, less headaches, saves time](https://www.g2.com/survey_responses/adp-workforce-now-review-2066748)" | | 4 | [Justworks](https://www.g2.com/products/justworks/reviews) | 4.6/5.0 (1,119 reviews) | Consolidated benefits administration with PEO-backed compliance | "[Justworks Simplifies Onboarding, Payroll, Benefits, and Compliance in One Intuitive Platform](https://www.g2.com/survey_responses/justworks-review-12725889)" | | 5 | [Remote](https://www.g2.com/products/remote/reviews) | 4.5/5.0 (3,292 reviews) | Cross-border EOR payroll and benefits compliance | "[Streamlined Payroll with Clear Transparency](https://www.g2.com/survey_responses/remote-review-12809045)" | | 6 | [Paylocity](https://www.g2.com/products/paylocity/reviews) | 4.4/5.0 (5,237 reviews) | Unified benefits-to-payroll enrollment with EDI feeds | "[Paylocity Does It All—Payroll, Time Clocks, and HR in One](https://www.g2.com/survey_responses/paylocity-review-12864399)" | | 7 | [Paycom](https://www.g2.com/products/paycom/reviews) | 4.5/5.0 (4,331 reviews) | Single-database benefits enrollment with carrier file feeds | "[Accurate Time Tracking with Clear PTO and Payroll Visibility](https://www.g2.com/survey_responses/paycom-review-12702665)" | | 8 | [CoAdvantage](https://www.g2.com/products/coadvantage/reviews) | 4.4/5.0 (134 reviews) | Bundled benefits administration with PEO-backed compliance | "[Excellent Service and Intuitive Software That Boosts Efficiency](https://www.g2.com/survey_responses/coadvantage-review-12633390)" | | 9 | [ADP Comprehensive Services](https://www.g2.com/products/adp-comprehensive-services/reviews) | 4.3/5.0 (160 reviews) | Outsourced benefits administration with dedicated HR specialists | "[Streamlined HR and Payroll with Room for Support Improvement](https://www.g2.com/survey_responses/adp-comprehensive-services-review-11694598)" | | 10 | [ADP TotalSource](https://www.g2.com/products/adp-totalsource/reviews) | 4.3/5.0 (328 reviews) | Co-employment benefits administration with compliance coverage | "[ADPreview](https://www.g2.com/survey_responses/adp-totalsource-review-11714667)" | ## Which Type of Benefits Administration Software Tools Are You Looking For? - [Benefits Administration Software](https://www.g2.com/categories/benefits-administration) *(current)* - [Payroll Software](https://www.g2.com/categories/payroll) - [Core HR Software](https://www.g2.com/categories/core-hr) - [Onboarding Software](https://www.g2.com/categories/onboarding-software) --- **Sponsored** ### Workday HCM Workday Human Capital Management is a single, unified system, offering one security model and a seamless user experience. Infused with artificial intelligence, Workday provides a cloud-based platform that intelligently adapts to your organization's evolving needs. This user-friendly, global system leverages AI to deliver personalized experiences and predictive insights, ensuring you're always on the latest version, whether on a browser or mobile device. As part of the unified Workday suite, which includes Financial Management, Payroll, and Recruiting, its AI capabilities help you make smarter, data-driven decisions for the future of your workforce. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=590&secure%5Bdisplayable_resource_id%5D=241&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=162&secure%5Bplacement_resource_ids%5D%5B%5D=791&secure%5Bplacement_resource_ids%5D%5B%5D=241&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=570&secure%5Bresource_id%5D=590&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fbenefits-administration%2Fsmall-business&secure%5Btoken%5D=d8ff13dad2a1ecbada443fc2da3d887359c3b65b7ea236c32dfc1083bd0a2b10&secure%5Burl%5D=https%3A%2F%2Fforms.workday.com%2Fen-us%2Fquick-demos%2Fproduct-preview-hcm%2Fform.html%3Flocale%3Denus%26aud%3Dwd%26stage%3Dsel%26pblr%3Dgrcrw%26camp%3D701VT00000pJaosYAC%26assettype%3Dpp%26productfocus%3Dhcm%26utm_source%3Dtpdma&secure%5Burl_type%5D=custom_url) --- ## Buyer Guide: Key Questions for Choosing Benefits Administration Software Software ### What does Benefits Administration software do? I frame Benefits Administration software as the system that organizes how employees select, manage, and understand their workplace benefits. It connects plan options, enrollment steps, eligibility rules, employee records, deductions, documents, and payroll-related updates in one place. From what I see across G2 reviewer accounts, these platforms are often used for health insurance, 401(k), PTO, reimbursements, onboarding, compliance tasks, and employee self-service. The category matters most when benefits work depends on too many forms, separate logins, broker updates, and manual reminders. ### Why do businesses use Benefits Administration software? When I reviewed G2 sentiment in this category, the recurring pressure point was benefits work spreading across HR, payroll, onboarding, and employee questions. Admins wanted fewer manual steps, while employees wanted a clearer way to see what they had, what they needed to choose, and where to find documents later. From the patterns I evaluated, several outcomes show up consistently: - Reviewers describe centralized benefits access as the main reason employees can find plans, pay stubs, PTO, and HR documents more easily. - Many appreciate employee self-service because new hires and team members can complete tasks without asking HR for every update. - Users mention payroll and HR connections as useful when deductions, employee records, and benefits data need to stay aligned. - Several point to onboarding, open enrollment, 401(k), and insurance workflows as areas where the software reduces back-and-forth. However, reviewers also mention paper-like enrollment steps, limited plan guidance, support delays, reporting gaps, add-on costs, and confusing navigation as areas to review closely. ### Who uses Benefits Administration software primarily? After analyzing G2 reviewer profiles, I found that Benefits Administration software serves the teams and employees involved in choosing, managing, and supporting benefits. - **HR teams:** Manage enrollment, eligibility, onboarding, employee records, policy documents, and benefits questions. - **Benefits administrators:** Configure plans, track participation, coordinate changes, and monitor completion. - **Payroll teams:** Review deductions, reimbursements, tax-related items, and payroll-connected updates. - **Finance leaders:** Watch benefits costs, vendor spend, and workforce-related expenses. - **Employees:** Select plans, view benefits, access documents, submit claims or reimbursements, and manage PTO. - **Managers:** Review employee status, time-off information, and team-level benefits or HR tasks. - **Small business owners:** Use the software to handle benefits, payroll, and HR work without a large internal team. ### What types of Benefits Administration software should I consider? When I examined how reviewers describe the products they use, Benefits Administration platforms generally cluster into a few groups: - **HR and payroll suites:** Best for teams that want benefits, payroll, onboarding, PTO, and employee records in one system. - **Benefits enrollment platforms:** Built for plan selection, eligibility rules, open enrollment, deductions, and employee self-service. - **PEO and managed HR platforms:** Useful when companies want benefits access, compliance support, payroll, and HR guidance through one provider. - **Global employment and benefits tools:** Designed for teams managing benefits, payroll, contracts, and local requirements across countries. - **Wellness and reimbursement platforms:** Best for flexible benefits, stipends, claims, lifestyle spending accounts, and employee allowances. ### What are the core features to look for in Benefits Administration software? From the G2 review patterns I evaluated, the strongest platforms stand out when they make benefits easier for employees and cleaner for HR to manage. - **Enrollment and eligibility management** with clear plan selection, life-event changes, dependent coverage, and eligibility rules. - **Employee self-service** that consolidates benefits, pay stubs, PTO, and plan details without routing every request through HR. - **Payroll and deduction sync** that keeps benefits elections, deductions, and status changes connected without manual reconciliation. - **Admin reporting and compliance support** covering participation tracking, document storage, audit-ready records, and ACA requirements. - **Plan guidance and support access** with clear information, reminders, and mobile usability that reduce confusion during enrollment. ### What trends are shaping Benefits Administration software right now? From my analysis of G2 data and recent market signals, several shifts are reshaping this category: - **Benefits cost control becoming a board-level issue:** Employers are facing the highest projected health benefit cost growth in years, pushing stronger plan comparison, reporting, and cost visibility. - **AI moving into benefits navigation:** AI is being used to answer employee questions, guide plan choices, and reduce routine admin work. - **Personalized benefits gaining weight:** Employees expect benefits that fit different life stages, wellness needs, and work styles. - **Vendor accountability increasing:** Employers are taking a closer look at benefits partners, health vendors, and program outcomes before renewing or expanding offerings. - **Health, well-being, and affordability moving together:** Benefits strategy is being shaped by medical inflation, pharmacy costs, mental health use, and demand for clearer employee support. ### How should I choose Benefits Administration software? As per my analysis of G2 data, I advise choosing around the work that creates the most confusion for employees or the most manual effort for HR. Companies with frequent hiring should focus on onboarding, eligibility, payroll sync, and employee self-service. Teams preparing for open enrollment need a clear plan setup, reminders, reporting, and support access. For small businesses, I suggest weighing ease of use, pricing, bundled payroll, and service quality more heavily. Larger or distributed teams should give extra attention to compliance, permissions, integrations, plan guidance, and the quality of reporting after enrollment closes. --- ## What Are the Top-Rated Benefits Administration Software Products in 2026? ### 1. [Gusto](https://www.g2.com/products/gusto/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 10,433 **Product Description:** Gusto is a comprehensive human resources (HR) solution designed to assist businesses in managing their payroll, benefits, hiring, and employee management needs. This platform caters to a wide range of organizations, from startups to established enterprises, providing essential tools that streamline HR processes and enhance team engagement. By consolidating various HR functions into a single, user-friendly interface, Gusto simplifies the complexities of workforce management, allowing businesses to focus on growth and development. Targeted primarily at small to medium-sized businesses, Gusto addresses the unique challenges faced by organizations that may not have extensive HR departments. The platform is particularly beneficial for entrepreneurs and business owners who seek to establish a solid foundation for their workforce without the burden of managing multiple systems. Gusto's features are designed to support various use cases, including onboarding new employees, administering payroll, and managing employee benefits, making it a versatile tool for any growing business. One of Gusto's key features is its payroll management system, which automates calculations and tax filings, ensuring compliance with federal and state regulations. This not only saves time but also reduces the risk of costly errors. Additionally, Gusto offers competitive compensation tools that help businesses benchmark salaries and create attractive compensation packages, which can be crucial for attracting and retaining top talent. The platform also includes benefits administration, allowing employers to offer health insurance, retirement plans, and other perks seamlessly. Moreover, Gusto provides a wealth of management resources, including templates and guides for performance reviews, employee handbooks, and compliance checklists. These resources empower business owners to foster a positive workplace culture and ensure that their teams are well-informed and engaged. Gusto's commitment to customer support further enhances its value, as users can access expert guidance to navigate the complexities of HR management. In summary, Gusto stands out in the HR software category by offering an all-in-one solution that meets the diverse needs of businesses. With its modern features, user-friendly interface, and robust support, Gusto enables organizations to nurture their teams effectively, ensuring that both employees and the business can thrive together. ### What Do G2 Reviewers Say About Gusto? *AI-generated summary from verified user reviews* **Pros:** - Users love the **user-friendly interface** of Gusto, making payroll management simple and stress-free. - Users appreciate the **simplicity and ease of use** of Gusto, which streamlines payroll management for small businesses. - Users value Gusto for its **remarkably easy setup** , making payroll management transition smooth and hassle-free. - Users appreciate Gusto's **ease of use** , making payroll and time management straightforward and efficient. - Users value Gusto for its **ease of use and efficiency** , making payroll management straightforward for small businesses. **Cons:** - Users find the **missing features** in Gusto, like live chat and better expense views, limiting for their needs. - Users express frustration with Gusto's **poor customer support** , experiencing long wait times and unhelpful responses. - Users face **payroll issues** such as long login times and restricted editing access, leading to frustration and delays. - Users face **login issues** due to unclear two-step verification processes and frequent glitches on the login page. - Users note **limited customization** options in Gusto, making it challenging to tailor the experience to their needs. #### Key Features - Integration APIs - Web Portal - Expense Reimbursement - Tax Filing - API / Integration #### What Are Recent G2 Reviews of Gusto? **"[Simple, Fast UI That Makes Finding PTO and W-2 Info Effortless](https://www.g2.com/survey_responses/gusto-review-12880872)"** **Rating:** 5.0/5.0 stars *— Angie K.* [Read full review](https://www.g2.com/survey_responses/gusto-review-12880872) --- **"[Gusto Eliminates Back-Office Friction with a Best-in-Class UI and Seamless Integrations](https://www.g2.com/survey_responses/gusto-review-12891686)"** **Rating:** 4.5/5.0 stars *— Ryan S.* [Read full review](https://www.g2.com/survey_responses/gusto-review-12891686) --- #### What Are G2 Users Discussing About Gusto? - [What is Gusto used for?](https://www.g2.com/discussions/what-is-gusto-used-for) - 2 comments - [How do you use gusto payroll?](https://www.g2.com/discussions/how-do-you-use-gusto-payroll) - [Is gusto payroll safe?](https://www.g2.com/discussions/is-gusto-payroll-safe) - 3 comments, 6 upvotes ### 2. [Rippling](https://www.g2.com/products/rippling/reviews) **Average Rating:** 4.8/5.0 **Total Reviews:** 11,272 **Product Description:** Streamline your business with Rippling’s all-in-one platform for HR, IT, payroll, and spend management. Effortlessly manage the entire employee lifecycle, from hiring to benefits administration. Automate HR tasks, ensure compliance, and streamline approvals. Enjoy timely payroll, real-time financial visibility, and dynamic spend policies. Simplify IT with device management, software access, and compliance monitoring, all from one dashboard. Rippling empowers your business to save time, reduce costs, and enhance efficiency, allowing you to focus on growth. Experience the power of unified management with Rippling today. ### What Do G2 Reviewers Say About Rippling? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Rippling, benefiting from a streamlined platform with single login access. - Users appreciate the **intuitive interface** of Rippling, making it easy to navigate and quickly accomplish tasks. - Users find Rippling **easy to use and intuitive** , streamlining payroll and saving time with efficient processes. - Users appreciate the **intuitive and user-friendly interface** of Rippling, making navigation effortless even for newcomers. - Users commend Rippling for its **easy access** to essential functions like pay, benefits, and PTO requests. **Cons:** - Users find the **missing features** in reporting and analytics create significant challenges, complicating simple data requests. - Users find the **learning curve challenging** , especially during setup and navigating time off functionalities. - Users find Rippling's features **limited and outdated** , impacting the overall user experience and navigation. - Users find the **interface not user-friendly** , facing challenges with navigation and login processes that hinder efficiency. - Users find **navigation difficult** , often feeling scattered and taking longer to locate documents or settings in Rippling. #### Key Features - Expense Management - Integration APIs - Approvals - Tax Calculation - Time Tracking Integration #### What Are Recent G2 Reviews of Rippling? **"[Efficient Payment Tracking, Needs MFA Improvement](https://www.g2.com/survey_responses/rippling-review-12868905)"** **Rating:** 4.0/5.0 stars *— Aparajita B.* [Read full review](https://www.g2.com/survey_responses/rippling-review-12868905) --- **"[Organized and Efficient Platform for Hiring and Employee Management](https://www.g2.com/survey_responses/rippling-review-12876145)"** **Rating:** 5.0/5.0 stars *— Melanie B.* [Read full review](https://www.g2.com/survey_responses/rippling-review-12876145) --- #### What Are G2 Users Discussing About Rippling? - [How is Rippling innovating in the field of HR and IT management for businesses?](https://www.g2.com/discussions/how-is-rippling-innovating-in-the-field-of-hr-and-it-management-for-businesses) - 5 comments, 6 upvotes - [What is Rippling used for?](https://www.g2.com/discussions/what-is-rippling-used-for) - 6 comments, 3 upvotes ### 3. [Justworks](https://www.g2.com/products/justworks/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 1,119 **Product Description:** Justworks is a multi-product solution offering global payroll, benefits, compliance support, time tracking, HR tools and more with award-winning support by HR certified experts. We handle the nitty gritty so you can focus on what matters: building your business and your team. ### What Do G2 Reviewers Say About Justworks? *AI-generated summary from verified user reviews* **Pros:** - Users find Justworks to be **user-friendly** , with streamlined processes and helpful resources enhancing their experience. - Users praise the **exceptional customer support** of Justworks, noting their responsiveness and professionalism in resolving issues. - Users appreciate the **stellar customer support** of Justworks, highlighting its responsiveness and professionalism in navigating HR tasks. - Users commend the **excellent user interface** of Justworks, ensuring ease of use and a seamless experience. - Users appreciate the **intuitive user interface** of Justworks, making HR management simple and hassle-free. **Cons:** - Users note the **missing features** in Justworks, with limited insurance options and an underwhelming mobile app experience. - Users report **poor customer support** , experiencing delayed responses and difficulty accessing necessary information and assistance. - Users find **Justworks' limited features** a hindrance, especially regarding reporting flexibility and data accessibility. - Users express frustration with the **limited customization** options in Justworks, hindering their ability to analyze data effectively. - Users express disappointment over **poor benefits** from Justworks, highlighting limited coverage and troublesome premium increases. #### Key Features - Expense Management - Performance - Pre-tax Deductions - Mobile - Tax Filing #### What Are Recent G2 Reviews of Justworks? **"[Justworks Simplifies Onboarding, Payroll, Benefits, and Compliance in One Intuitive Platform](https://www.g2.com/survey_responses/justworks-review-12725889)"** **Rating:** 5.0/5.0 stars *— Verified User in Capital Markets* [Read full review](https://www.g2.com/survey_responses/justworks-review-12725889) --- **"[User-Friendly and Cost-Effective Business Administration](https://www.g2.com/survey_responses/justworks-review-12678982)"** **Rating:** 4.0/5.0 stars *— Imran B.* [Read full review](https://www.g2.com/survey_responses/justworks-review-12678982) --- #### What Are G2 Users Discussing About Justworks? - [What is Justworks used for?](https://www.g2.com/discussions/what-is-justworks-used-for) - 1 comment - [What are the features of payroll system?](https://www.g2.com/discussions/justworks-what-are-the-features-of-payroll-system) - 1 comment - [How much does Justworks cost?](https://www.g2.com/discussions/how-much-does-justworks-cost) - 1 comment ### 4. [Remote](https://www.g2.com/products/remote/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 3,292 **Product Description:** Remote is the all-in-one HR and payroll platform to find, hire, manage, and pay your entire team everywhere. Whether onboarding your first cross-border hire or scaling across continents, Remote delivers enterprise-grade compliance, intuitive design, and dedicated local expertise. With one platform for every contract, payslip, and regulation, Remote helps you grow without borders. Services we offer: HRIS, Payroll, Performance Management, Employer of Record, Contractor of Record, Contractor Management, Recruit, Job Listings and PEO services. You no longer need to rely on convoluted HR tech stacks, expensive in-house teams, or unreliable third parties; Remote’s centralized platform supports you at every stage of the employment lifecycle. Easily find and hire the ideal candidate anywhere in the world with Recruit’s data-driven insights, then onboard them in a matter of days. Create and provide a locally-tailored benefits package, including equity incentives. Pay them accurately and compliantly through Payroll’s cutting-edge, best-in-class infrastructure, and easily track, manage, and solve their day-to-day HR needs. And that’s not all. Need to relocate people? Set up your own entity abroad? Whatever your situation and size, Remote has you covered. Remote also makes it simple to onboard and pay contractors, with localized agreements, multi-currency payments, and protection against misclassification. And all the while, it does so safely and securely. Remote doesn’t cut corners or entertain risk; compliance always comes first, with no exceptions. This includes taking stringent, enterprise-standard security measures, and ensuring your data and IPs are protected at all times. Whatever your business goals and HR needs, Remote doesn’t just save you time and money — and it’s more than just a vendor. It’s a dedicated strategic partner, empowering you to build the workforce that drives your company’s growth — smartly, efficiently, and compliantly. ### What Do G2 Reviewers Say About Remote? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Remote, appreciating the simple setup and helpful support resources. - Users praise the **responsive support team** and appreciate timely updates, making the experience hassle-free. - Users value the **responsive and helpful customer support** from Remote, ensuring quick resolutions to their queries. - Users value the **user-friendly interface** of Remote, appreciating its accessibility and ease of use across devices. - Users find the **easy setup** of Remote to be hassle-free and reliable, ensuring smooth operations thereafter. **Cons:** - Users experience **poor customer support** due to slow response times and limited direct contact with support staff. - Users express concerns about **delays** in onboarding and response times, which can hinder the overall experience. - Users express a desire for **missing features** like detailed payslips and improved PTO integration with BambooHR. - Users experience **slow response times** when starting the app and resolving issues, causing frustration and delays. - Users experience **payment issues** such as delays and limited payment options, impacting the overall efficiency of Remote. #### Key Features - Reporting and Dashboards - Web Portal - Pre-tax Deductions - Automatic Tax Payment - API / Integration #### What Are Recent G2 Reviews of Remote? **"[Streamlined Payroll with Clear Transparency](https://www.g2.com/survey_responses/remote-review-12809045)"** **Rating:** 5.0/5.0 stars *— Esner Rose C.* [Read full review](https://www.g2.com/survey_responses/remote-review-12809045) --- **"[Efficient Payroll and Expenses Management](https://www.g2.com/survey_responses/remote-review-12868828)"** **Rating:** 4.5/5.0 stars *— Diego Alejandro S.* [Read full review](https://www.g2.com/survey_responses/remote-review-12868828) --- #### What Are G2 Users Discussing About Remote? - [What is Remote used for?](https://www.g2.com/discussions/what-is-remote-used-for) - 6 comments ### 5. [ADP TotalSource](https://www.g2.com/products/adp-totalsource/reviews) **Average Rating:** 4.3/5.0 **Total Reviews:** 328 **Product Description:** ADP TotalSource is a full-service professional employment organization (PEO) that provides dedicated, hands-on expert guidance along with user-friendly technology. This enables clients to focus on what matters most to them with peace of mind, knowing they can count on a trusted partner to get the people side of the business done right. Our extensive range of HR support includes payroll, compliance, benefits, workers' compensation, retirement planning, and more. We offer both day-to-day assistance and strategic guidance, all backed by ADP. ADP TotalSource offers various levels of HR expert guidance for small and medium-sized businesses, including: • One-on-one guidance, when you need it. With ADP TotalSource, businesses will reap the rewards of having a real-life, dedicated HR business partner (HRBP) guiding them through the full range of HR issues. They’ll know their HRBP by name and their ADP HRBP will know each client’s business, priorities, and how they operate. • HRBPs are experienced, credentialed HR professionals (PHR, SPHR, SHRM-CP, MRRM, CHRS) and their guidance is backed by ADP. • Help with day-to-day tasks like compliance questions, addressing turnover, or tricky employee situations. • Customized plan for a business’ HR goals and strategy. • Access to a specialized team of advisors: • Businesses can also count on a highly specialized team of advisors who will work alongside the HR Business Partner (HRBP), for payroll, payroll tax, workers’ compensation and worksite risk and safety, benefit administration and enrollment, and much more. • The level of support and expertise provided by TotalSource for any situation is truly world-class. ### What Do G2 Reviewers Say About ADP TotalSource? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **outstanding customer support** of ADP TotalSource, ensuring efficient management and assistance with employee needs. - Users appreciate the **ease of use** of ADP TotalSource, enjoying its user-friendly dashboard and convenient access to information. - Users value the **comprehensive HR support** provided by ADP TotalSource, ensuring seamless payroll and benefits management. - Users appreciate the **easy integration of HR and payroll** in ADP TotalSource, enhancing efficiency and simplifying processes. - Users find ADP TotalSource's **helpful team support** invaluable for managing HR tasks efficiently and effectively. **Cons:** - Users express frustration with **poor customer support** , citing delays and unresolved issues impacting their operations. - Users express concern about the **high costs** associated with ADP TotalSource, impacting their overall satisfaction and decision-making. - Users report **payroll issues** such as unclear error messages and complications in switching employee statuses. - Users express concerns over **high fees** , citing escalating costs and a lack of billing transparency as major issues. - Users find **navigation difficult** , facing challenges with the interface and lengthy report generation processes. #### Key Features - Customization - Document Management - Compliance Support - Scale #### What Are Recent G2 Reviews of ADP TotalSource? **"[ADPreview](https://www.g2.com/survey_responses/adp-totalsource-review-11714667)"** **Rating:** 4.5/5.0 stars *— Dima K.* [Read full review](https://www.g2.com/survey_responses/adp-totalsource-review-11714667) --- **"[ADP TotalSource for the win!](https://www.g2.com/survey_responses/adp-totalsource-review-7717661)"** **Rating:** 4.5/5.0 stars *— Jasmine R.* [Read full review](https://www.g2.com/survey_responses/adp-totalsource-review-7717661) --- #### What Are G2 Users Discussing About ADP TotalSource? - [What is ADP TotalSource used for?](https://www.g2.com/discussions/what-is-adp-totalsource-used-for) - 1 comment - [What software does ADP use?](https://www.g2.com/discussions/adp-totalsource-what-software-does-adp-use) - 1 comment - [How much does ADP TotalSource cost?](https://www.g2.com/discussions/how-much-does-adp-totalsource-cost) - 1 comment ### 6. [CoAdvantage](https://www.g2.com/products/coadvantage/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 134 **Product Description:** CoAdvantage is a Professional Employer Organization (PEO) that helps small and mid-sized businesses manage human resources, payroll, and employee benefits, so they can focus on running and growing their business. With over 25 years of experience, we support more than 110,000 employees nationwide, providing both technology and expertise to simplify complex HR tasks. Our proprietary CoAdQuantum platform combines advanced tools and reporting systems with personalized service, making it easier to track employee information, process payroll, and manage benefits accurately and efficiently. We also provide guidance and support for risk management and workers’ compensation, helping businesses protect their workforce while staying informed about regulatory requirements. At CoAdvantage, HR is a partnership, not just a process. We work side by side with our clients to reduce administrative burdens, support compliance efforts, and provide guidance tailored to each company’s unique needs. By streamlining HR operations, we give businesses the freedom to focus on growing their business, improving productivity, and creating a foundation for long-term success. Our approach combines innovative technology with dedicated service, delivering efficiency, accuracy, and personalized support. By partnering with CoAdvantage, businesses gain a trusted HR partner who can simplify complex processes, empower employees, and enable sustainable success in an ever-changing business environment. #### Key Features - Tools - Support #### What Are Recent G2 Reviews of CoAdvantage? **"[Great Benefits with Room for Customer Service Improvement](https://www.g2.com/survey_responses/coadvantage-review-11943384)"** **Rating:** 4.0/5.0 stars *— Paul C.* [Read full review](https://www.g2.com/survey_responses/coadvantage-review-11943384) --- **"[Excellent Service and Intuitive Software That Boosts Efficiency](https://www.g2.com/survey_responses/coadvantage-review-12633390)"** **Rating:** 5.0/5.0 stars *— Brittany B.* [Read full review](https://www.g2.com/survey_responses/coadvantage-review-12633390) --- #### What Are G2 Users Discussing About CoAdvantage? - [How do you use Coadvantage?](https://www.g2.com/discussions/how-do-you-use-coadvantage) - [How many employees does CoAdvantage have?](https://www.g2.com/discussions/how-many-employees-does-coadvantage-have) - [Is CoAdvantage a certified PEO?](https://www.g2.com/discussions/is-coadvantage-a-certified-peo) ### 7. [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) **Average Rating:** 4.2/5.0 **Total Reviews:** 4,123 **Product Description:** ADP Workforce Now is the only all-in-one, cloud-based HR suite that adapts to the way you work. Built on a single database, ADP Workforce Now features Human Resource Management, Payroll, Benefits, Talent Management, Time & Labor Management, Learning and Analytics, and Return to Office capabilities. Managing your people has never been easier. ADP Workforce Now equips you with the tools not just to track HR information, but to help you manage your workforce and make data-driven decisions. And, as you grow, you can add the functionality you need. Empower all levels of your organization with tools and capabilities designed specifically to provide an engaging experience for business leaders, managers, and workers. • All-in-one: A configurable HR platform to efficiently manage all your people management functions — payroll, HR, time, talent, and benefits — within a single database. • Confident Compliance: Our industry-leading security keeps your data safe, while our deep compliance expertise and solutions help you protect your business. • Ease of use: Innovative, easy-to-use features at your fingertips, making it easy to work in ways that fit your needs while also providing a better experience for your workforce • Insights in the flow of work: Make decisions with confidence, informed by insights from the richest and most robust workforce database in the business. • Integrated and connected ecosystem: Broaden your people management capabilities with the largest HR ecosystem that easily and securely integrates with leading third-party solutions. Easily connect with vital partners such as accountants, brokers and financial providers. PAYROLL. Save time and reduce errors with the all-in-one suite purposefully built to help you operate your business and meet your compliance needs. With anytime, anywhere access, quickly and accurately process payroll and gain insights into pay and earnings trends. Improve accuracy and increase confidence by reviewing and correcting errors before running payroll. Manage and pay employees across different jurisdictions and borders. ADP Workforce Now is also engineered to help support your tax & compliance obligations and scales with you as you grow. Manage payroll for a global workforce with a single solution. HUMAN RESOURCES. Transform HR management from an administrative function to a vital, strategic part of your business. With configurable workflows and online document storage, reduce the time spent with paperwork and increase the time managing and transforming your people. Automate and streamline key needs including new hire onboarding and employee acknowledgment. Reduce employee and manager questions by equipping them with anytime, anywhere access so they can take action at their convenience. TALENT. Recruitment, performance management, compensation, learning. Attract top talent with intelligent and easy-to-use tools. Advertise open positions across 25,000+ Job Sites with JobTarget. Take a proactive approach to hiring with embedded ZipRecruiter Job Slots that helps you identify and match active job seekers with best fit jobs. Intelligently analyze which applicants best match your job description with Profile Relevancy. Define job requisitions with confidence using industry and geographic Compensation Benchmarks. Streamline the performance review process to better assess and develop high-performing teams. Align performance to corporate goals with the help of cascading and weighted goals and view team priorities and goal progress in one place with an organized Performance dashboard. Provide flexibility outside of the traditional annual review process with continuous and non-common date reviews. Develop a defined pay-for-performance compensation strategy to help retain top talent. BENEFITS ADMINISTRATION. Streamline your benefits administration with an actionable dashboard that brings notifications and tasks to your attention. Administer benefit plans, execute a smooth open enrollment process, and collect the data required to be compliant with the ACA. Utilize electronic carrier connections to ensure that enrolled employees and their dependents match your organization’s records saving you money. Reduce your administrative burden and simplify Open Enrollment with our OE Center and service team TIME & ATTENDANCE. Experience time tracking that’s easy, convenient and accurate — for both employees and managers. Manage labor costs, boost productivity and simplify compliance by automating your timekeeping, attendance tracking and scheduling. Time-saving automation, seamless payroll integration, real-time visibility into attendance, time off, and overtime as well as real-time analytics help you effectively manage your workforce, every day. ADP DATACLOUD. Making data-driven business decisions has never been easier. With all of your Payroll, Human Resources, Benefits, Time and Talent information in one system, you can gain real, data-driven insight into your business. ADP Benchmarks lets you see how you compare to companies like yours— industries like yours— and locations like yours—so that you can confidently make strategic decisions based on the industry's largest data set. MOBILE. Equip employees and managers with anytime, anywhere access to view pay and tax information, complete benefits enrollment, clock in or out, manage payment options, and may. Empower business leaders with actionable workforce insights on their mobile device — when and how they need them with Executive and manager insights. ADP MARKETPLACE. Broaden the capabilities of your HR suite with leading solutions ready to easily and securely share data with ADP Workforce Now. ADP API CENTRAL. Supports developers with tools for custom integrations to other HR and business systems to share and synchronize HR data to save time and maintain data accuracy. ### What Do G2 Reviewers Say About ADP Workforce Now? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **ease of use** in ADP Workforce Now, making tasks like payroll and reporting simple and efficient. - Users value the **fantastic customer support** and ease of use of ADP Workforce Now for both admins and employees. - Users appreciate the **user-friendly payroll dashboard** that simplifies navigation and enhances efficiency during payroll processes. - Users commend the **helpful customer support** of ADP Workforce Now, enhancing the overall user experience significantly. - Users love the **ease of access** to payroll, benefits, and time-off information with ADP Workforce Now's intuitive interface. **Cons:** - Users find **poor customer support** frustrating, as representatives struggle to understand and resolve issues effectively. - Users find ADP Workforce Now to be **not user-friendly** , struggling with navigation and locating necessary information. - Users find ADP Workforce Now to be **not intuitive** , with a clunky review process and a confusing report menu. - Users face **limited customization** in ADP Workforce Now, making reports and workflows inflexible and cumbersome to manage. - Users find the **missing features** in ADP Workforce Now limit customization and complicate access to information. #### Key Features - User, Role, and Access Management - Web Portal - Payroll Entry - Tax Filing - API / Integration #### What Are Recent G2 Reviews of ADP Workforce Now? **"[Less hassle, less headaches, saves time](https://www.g2.com/survey_responses/adp-workforce-now-review-2066748)"** **Rating:** 4.0/5.0 stars *— Deborah M.* [Read full review](https://www.g2.com/survey_responses/adp-workforce-now-review-2066748) --- **"[All-in-One, User-Friendly HR Platform That Saves Time](https://www.g2.com/survey_responses/adp-workforce-now-review-12858369)"** **Rating:** 5.0/5.0 stars *— Jagdish D.* [Read full review](https://www.g2.com/survey_responses/adp-workforce-now-review-12858369) --- #### What Are G2 Users Discussing About ADP Workforce Now? - [How is ADP Workforce Now transforming human resource management and payroll processing in organizations?](https://www.g2.com/discussions/how-is-adp-workforce-now-transforming-human-resource-management-and-payroll-processing-in-organizations) - 3 comments - [How is ADP Workforce Now being used to enhance operational efficiency and user experience in its specific field?](https://www.g2.com/discussions/how-is-adp-workforce-now-being-used-to-enhance-operational-efficiency-and-user-experience-in-its-specific-field) - 2 comments - [What is ADP Workforce Now used for?](https://www.g2.com/discussions/what-is-adp-workforce-now-used-for) - 2 comments ### 8. [Paychex](https://www.g2.com/products/paychex/reviews) **Average Rating:** 4.1/5.0 **Total Reviews:** 1,666 **Product Description:** Paychex Flex® is an all-in-one HR platform built to help businesses hire, pay, manage, and retain employees all from a single interface. Designed to grow alongside your organization, Paychex Flex combines intelligent technology with flexible support to simplify the full scope of human resource management. At the core of the platform is a connected suite of payroll, HR, benefits, and workforce management tools. Paychex Flex automates routine administrative tasks from payroll processing and tax management to benefits enrollment and scheduling. The all-in-one solution utilizes AI-enabled features such as intelligent payroll automation, predictive analytics and customizable dashboards, as well as AI-supported recruiting technology. For talent management, the platform consolidates recruiting, onboarding, and employee development into one experience. This streamlines hiring workflows and supports a more engaged workforce. Workforce management tools help managers optimize schedules and allocate resources more effectively, while self-service options give employees direct access to pay information, benefits, training resources, and financial management tools. Compliance is built into the platform. Paychex Flex monitors relevant changes to federal, state, and local employment law and automatically alerts businesses to required actions. Organizations can also work with a dedicated HR professional who can interpret regulations and apply them to their specific workplace, combining automated monitoring with human guidance. Reporting and data accuracy benefit from AI, as well. The platform helps organizations identify workforce trends, interpret complex employment data, and manage their people all within a single system of record. Every Paychex Flex user has complete access to in-platform tools and flexible support options at any time. Organizations can select the level of technology and support that best suits their current needs while maintaining the flexibility to adapt as they grow. The result is a platform that adapts to your organization, whether you're managing payroll for a small team or supporting a full HR function across multiple locations. ### What Do G2 Reviewers Say About Paychex? *AI-generated summary from verified user reviews* **Pros:** - Users love the **ease of use** of Paychex, finding it organized and straightforward for managing payroll. - Users praise the **efficiency of payroll management** with Paychex, finding it user-friendly and supportive for small businesses. - Users appreciate the **friendly and helpful customer support** from Paychex, enhancing their problem-solving experience. - Users highlight the **outstanding customer support** from Paychex, consistently helpful and friendly in problem-solving. - Users value the **user-friendly payroll management** of Paychex, facilitating easy payments and adjustments for contractors and employees. **Cons:** - Users express frustration with **poor customer support** , citing long hold times and unresponsive tax department communications. - Users report **payroll and billing issues** , including unexpected price increases and difficulties in account management. - Users express frustration with **poor support services** , highlighting slow responses and unresolved issues leading to significant financial loss. - Users find Paychex to be **expensive** , with unpredictable charges and costly fees for additional and custom services. - Users find Paychex to be **not intuitive** , struggling with navigation and complexity in understanding features. #### What Are Recent G2 Reviews of Paychex? **"[Effortless Payroll Management, Miss the Personal Touch](https://www.g2.com/survey_responses/paychex-review-5174066)"** **Rating:** 4.0/5.0 stars *— Pam C.* [Read full review](https://www.g2.com/survey_responses/paychex-review-5174066) --- **"[Intuitive Platform with Excellent Support](https://www.g2.com/survey_responses/paychex-review-12629545)"** **Rating:** 5.0/5.0 stars *— Verified User in Retail* [Read full review](https://www.g2.com/survey_responses/paychex-review-12629545) --- #### What Are G2 Users Discussing About Paychex? - [I'm struggling with setting up payroll in Paychex Flex. What are the steps to ensure accurate and timely payroll processing?](https://www.g2.com/discussions/i-m-struggling-with-setting-up-payroll-in-paychex-flex-what-are-the-steps-to-ensure-accurate-and-timely-payroll-processing) - 1 comment - [What is Paychex Flex used for?](https://www.g2.com/discussions/what-is-paychex-flex-used-for) - 1 comment - [How do you use Paychex Flex?](https://www.g2.com/discussions/how-do-you-use-paychex-flex) - 2 comments ### 9. [Paylocity](https://www.g2.com/products/paylocity/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 5,237 **Product Description:** Paylocity delivers the most innovative technology bringing HR, Finance, and IT together in one modern, easy-to-use platform to empower teams, simplify processes, and deliver real results. Run payroll, benefits, talent and workforce management while also managing all non-payroll spend including expenses, accounts payable, corporate cards, procurement, and headcount planning. Anchored to a single employee record, policy, limit, and approval workflows stay in lockstep as people join, move, and grow. We're more than a platform, we’re the partner helping you shape the future of work. ### What Do G2 Reviewers Say About Paylocity? *AI-generated summary from verified user reviews* **Pros:** - Users find Paylocity's **ease of use** exceptional, enjoying its user-friendly design and helpful resources for HR tasks. - Users commend Paylocity for its **exceptional customer service** , appreciating quick responses and helpful support throughout their experience. - Users highlight **excellent customer support** from Paylocity, appreciating the accessibility of live representatives and efficient follow-up. - Users find Paylocity's interface **intuitive and user-friendly** , making navigation and payroll management effortless and efficient. - Users appreciate the **user-friendly automation** of Paylocity, simplifying onboarding and centralizing HR tasks efficiently. **Cons:** - Users express frustration with **poor customer support** , highlighting long wait times and unhelpful responses to their issues. - Users note the need for more **flexible features** in Paylocity, impacting customization and user experience. - Users note a significant **learning curve** and time-consuming setup process before fully utilizing Paylocity's features. - Users feel the lack of **admin controls and testing environments** limits their ability to customize Paylocity effectively. - Users find Paylocity to be **time-consuming** and unhelpful, leading to frustration and inefficiencies in workflows. #### Key Features - Organization Management - Customization - Tracking Time to Project/Task - Time Tracking - Automated Reminders #### What Are Recent G2 Reviews of Paylocity? **"[Paylocity Does It All—Payroll, Time Clocks, and HR in One](https://www.g2.com/survey_responses/paylocity-review-12864399)"** **Rating:** 5.0/5.0 stars *— Randi P.* [Read full review](https://www.g2.com/survey_responses/paylocity-review-12864399) --- **"[Streamlined Payroll and Benefits with a Modern, User-Friendly Upgrade](https://www.g2.com/survey_responses/paylocity-review-12880804)"** **Rating:** 5.0/5.0 stars *— Robyn M.* [Read full review](https://www.g2.com/survey_responses/paylocity-review-12880804) --- #### What Are G2 Users Discussing About Paylocity? - [I'm having trouble understanding how to use Airbase for managing company-wide spend. Could someone explain the best practices?](https://www.g2.com/discussions/i-m-having-trouble-understanding-how-to-use-airbase-for-managing-company-wide-spend-could-someone-explain-the-best-practices) - [How is Paylocity transforming payroll and human capital management for businesses?](https://www.g2.com/discussions/how-is-paylocity-transforming-payroll-and-human-capital-management-for-businesses) - [What is Paylocity used for?](https://www.g2.com/discussions/what-is-paylocity-used-for) - 1 comment ### 10. [Paycom](https://www.g2.com/products/paycom/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 4,331 **Product Description:** Paycom is the most automated HCM platform and the only HR and payroll software built on a truly single, unique database that automates the entire employee life cycle. Designed as a unified system, Paycom eliminates inefficiencies and errors caused by integrating multiple platforms by using command driven AI and full solution automation. Built on a single data source, Paycom enables uninterrupted data flow across HR and payroll, streamlining performance, communication and compliance. Frequently recognized by third party reviewers as one of the best payroll and HR software solutions, Paycom is used by organizations of all sizes across the U.S. and internationally to simplify workforce management and free HR teams to focus on strategic initiatives. ### What Do G2 Reviewers Say About Paycom? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Paycom, noting its intuitive interface and straightforward setup process. - Users find Paycom's **user-friendly technology** simplifies payroll processing and enhances accessibility for employees. - Users value the **knowledgeable customer support** of Paycom, appreciating their quick and thorough assistance. - Users appreciate the **streamlined payroll processes** of Paycom, greatly enhancing accessibility and user experience for employees. - Users value the **user-friendly technology** of Paycom, which simplifies payroll and time tracking processes significantly. **Cons:** - Users express frustration with **poor customer support** from Paycom, often feeling their concerns are not adequately addressed. - Users find the **learning curve steep** , struggling with an unintuitive UI and inadequate support for their needs. - Users find Paycom's **interface unintuitive** , often requiring excessive steps to complete simple tasks, hindering overall efficiency. - Users experience **limited features** with Paycom, leading to frustration and unmet needs compared to modern alternatives. - Users often face **navigation difficulty** with Paycom, making it harder to find necessary features quickly. #### What Are Recent G2 Reviews of Paycom? **"[Accurate Time Tracking with Clear PTO and Payroll Visibility](https://www.g2.com/survey_responses/paycom-review-12702665)"** **Rating:** 5.0/5.0 stars *— Christine G.* [Read full review](https://www.g2.com/survey_responses/paycom-review-12702665) --- **"[Comprehensive, Easy-to-Access HR Solution with Helpful AI Support](https://www.g2.com/survey_responses/paycom-review-12625703)"** **Rating:** 4.5/5.0 stars *— Jeremy H.* [Read full review](https://www.g2.com/survey_responses/paycom-review-12625703) --- ### 11. [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) **Average Rating:** 4.1/5.0 **Total Reviews:** 1,471 **Product Description:** SAP SuccessFactors HCM is a global, AI-powered cloud HR suite designed to help organizations thrive in a fast-moving world. With 100+ localizations, it delivers real-time visibility and connected solutions across core HR, payroll, talent management, learning, analytics, planning, and employee experience. More than 10,000 organizations trust SAP SuccessFactors HCM to enhance every employee experience, workforce decision, and people process—turning each employee into a success story. With SAP SuccessFactors HCM, you can: - Empower your workforce with AI-driven tools for self-service, learning, performance, and development to help people work faster and smarter. - Identify and develop top talent with a unified source of people and skills data that supports both HR strategies and business goals. - Stay compliant and agile with built-in legal and regulatory updates tailored to local business requirements. - Accelerate time to value by leveraging proven HR best practices and the strength of a global partner ecosystem. ### What Do G2 Reviewers Say About SAP SuccessFactors HCM? *AI-generated summary from verified user reviews* **Pros:** - Users find SAP SuccessFactors HCM to be **very user-friendly** , simplifying time tracking, leave applications, and payroll access. - Users appreciate the **integration capabilities** and extensive modules of SAP SuccessFactors for centralized HR management. - Users value the **centralization of HR management** in SAP SuccessFactors, streamlining processes and enhancing efficiency. - Users appreciate the **comprehensive features** of SAP SuccessFactors HCM, enjoying its intuitive design and reliable data management. - Users appreciate the **clear structure and intuitive interface** of SAP SuccessFactors HCM, enhancing overall usability and accessibility. **Cons:** - Users note the **limited customization** options in SAP SuccessFactors HCM, wishing for more flexibility in configurations. - Users find SAP SuccessFactors HCM to be **not user-friendly** , struggling with complexity and a dated interface despite its functionality. - Users find SAP SuccessFactors HCM to be **not intuitive** , requiring time to adapt and improve user-friendliness. - Users criticize the **limited features** of SAP SuccessFactors HCM, hindering implementation and user experience significantly. - Users note a **steep learning curve** with SAP SuccessFactors HCM, making training and data entry challenging. #### What Are Recent G2 Reviews of SAP SuccessFactors HCM? **"[Simple, Easy and Efficient HR Management with SAP SuccessFactors HCM](https://www.g2.com/survey_responses/sap-successfactors-hcm-review-12763697)"** **Rating:** 4.5/5.0 stars *— Sayan P.* [Read full review](https://www.g2.com/survey_responses/sap-successfactors-hcm-review-12763697) --- **"[Employment and personal information](https://www.g2.com/survey_responses/sap-successfactors-hcm-review-12208717)"** **Rating:** 5.0/5.0 stars *— Bracy C.* [Read full review](https://www.g2.com/survey_responses/sap-successfactors-hcm-review-12208717) --- #### What Are G2 Users Discussing About SAP SuccessFactors HCM? - [What is your experience with SAP SuccessFactors Employee Central Payroll, and what improvements would you suggest?](https://www.g2.com/discussions/what-is-your-experience-with-sap-successfactors-employee-central-payroll-and-what-improvements-would-you-suggest) - [What is SAP SuccessFactors used for?](https://www.g2.com/discussions/sap-successfactors-what-is-sap-successfactors-used-for) - 1 comment - [What is SmartRecruiters used for?](https://www.g2.com/discussions/smartrecruiters-what-is-smartrecruiters-used-for) ### 12. [Paycor](https://www.g2.com/products/paycor/reviews) **Average Rating:** 3.9/5.0 **Total Reviews:** 1,238 **Product Description:** Paycor, a Paychex company, offers the most comprehensive, flexible, and innovative Human Capital Management (HCM) platform on the market. Paycor unifies employee data in a single system while seamlessly integrating with third-party applications. Paycor’s cloud-based solution delivers everything from applicant tracking and onboarding to payroll, benefits administration, talent management, and expense management—all within one intuitive interface. This integrated approach eliminates platform switching and re-keying information, ensuring data accuracy and saving valuable time. The combination of Paycor and Paychex provides more choice, more expertise, and more flexibility to customers. Organizations gain access to an expanded suite of solutions that combines Paycor's innovative technology with Paychex's deep compliance expertise and advisory services. This powerful partnership raises the bar for what businesses can expect from their HCM provider. With Paycor, leaders can modernize every aspect of people management and focus on what really matters: building winning teams. The platform automates tedious administrative tasks, mitigates compliance risk through built-in safeguards and real-time updates, and drives organizational efficiencies through streamlined workflows. Employees benefit from self-service capabilities and mobile access that allow them to manage their own information, request time off, access pay statements and control their financial health. Leaders gain strategic advantages through COR Leadership Insights, providing data-driven intelligence that transforms routine workforce information into actionable insights. These analytics help managers improve team performance, strengthen employee engagement, and make more informed business decisions. The platform's open architecture ensures that as business needs evolve, Paycor scales accordingly, supporting both rapid growth scenarios and long-term sustainability goals. Backed by responsive customer support and enhanced by Paychex's advisory expertise, Paycor functions as more than just a technology provider—it serves as a trusted partner in helping organizations optimize their most valuable asset: their people. ### What Do G2 Reviewers Say About Paycor? *AI-generated summary from verified user reviews* **Pros:** - Users find Paycor's **ease of use** enhances their experience, making tasks like PTO submissions straightforward and manageable. - Users appreciate the **ease of use** in Paycor's payroll management, simplifying processes and enhancing efficiency for teams. - Users value the **easy access** to paycheck details and time tracking through Paycor's user-friendly web and app platforms. - Users value the **all-in-one HRIS functionality** of Paycor, enjoying cost-effectiveness and ease of use. - Users appreciate the **user-friendly interface** of Paycor, making HR tasks easy and efficient without needing assistance. **Cons:** - Users report **poor customer support** with Paycor, citing unhelpful agents and difficulty in finding needed information. - Users are frustrated by **poor support services** , highlighting ineffective customer service and hidden fees that complicate issues. - Users often face **reporting issues** and unreliable support, leading to misinformation and unresolved payroll problems. - Users find Paycor **not user-friendly** , struggling with navigation and difficulties in locating essential resources even after extended use. - Users express frustration over **missing features** like user impersonation and inadequate online support for all functionalities. #### What Are Recent G2 Reviews of Paycor? **"[Paycor: A Comprehensive HR Solution Enhancer](https://www.g2.com/survey_responses/paycor-review-12676440)"** **Rating:** 5.0/5.0 stars *— Nia Y.* [Read full review](https://www.g2.com/survey_responses/paycor-review-12676440) --- **"[One Stop Shop and Friendly UI for PTO, Pay Stubs, and Performance Reviews](https://www.g2.com/survey_responses/paycor-review-12702364)"** **Rating:** 4.0/5.0 stars *— Jimmy L.* [Read full review](https://www.g2.com/survey_responses/paycor-review-12702364) --- #### What Are G2 Users Discussing About Paycor? - [What is Paycor used for?](https://www.g2.com/discussions/what-is-paycor-used-for) - [What is Talenya used for?](https://www.g2.com/discussions/what-is-talenya-used-for) - [Does paycor have an app?](https://www.g2.com/discussions/does-paycor-have-an-app) - 3 comments ### 13. [QuickBooks Workforce](https://www.g2.com/products/quickbooks-workforce/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 486 **Product Description:** QuickBooks Workforce is a payroll and human capital management (HCM) solution that helps businesses manage payroll processing, tax compliance, time tracking, HR operations, and talent management within a single platform. It is available in three tiers, each one expanding capabilities to support teams as they grow. QuickBooks Workforce is built on the same platform as QuickBooks Online, giving businesses one place to manage their people and their finances together. Rather than syncing data between separate systems, payroll costs, time, and employee records live natively alongside accounting — so business owners can see how workforce decisions affect the bottom line without toggling between tools or reconciling separate sources of truth. Key features across plans include: - Automated payroll and taxes: QuickBooks Workforce calculates wages, deductions, overtime, and bonuses, and handles federal and state payroll tax filings, W-2 and 1099 generation, and direct deposit. Workforce Elite includes tax penalty protection of up to $25,000 per year. - Time tracking and labor cost visibility: Geofencing, project tracking, manager approval workflows, and real-time reporting give businesses a clear view of hours worked and what those hours mean for the business — all in the same place as payroll and accounting. - HR tools and compliance support: Hiring, onboarding, and offboarding workflows can be automated across the employee lifecycle. Plus, get access to HR advisory support through Mineral, Inc. for guidance on wages, overtime, hiring, and termination. - Talent management: Workforce includes tools for recruiting and applicant tracking, AI-powered job descriptions and candidate summaries, performance reviews, goal-setting, and progress tracking — supporting the full employee journey from hire to development. - Intuit AI and payroll automation: AI-assisted tools collect time data, flag payroll issues, and send updates to help you run payroll accurately and on time. Auto Payroll enables recurring payroll to run automatically after initial setup, on qualifying plans. QuickBooks Workforce is designed for businesses that want payroll, HR, time tracking, and financial data to work as one system rather than a patchwork of connected tools. Availability of features and functionality varies by plan. Subscription to QuickBooks Online is required for integrated financials and accounting. ### What Do G2 Reviewers Say About QuickBooks Workforce? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** in QuickBooks Workforce, making payroll and financial management straightforward. - Users find GoCo to be exceptionally **helpful** , as it organizes HR information and enhances everyday work efficiency. - Users appreciate the **excellent customer support** of QuickBooks Workforce, noting timely responses and effective assistance during setup. - Users appreciate the **simplicity and ease of setup** of QuickBooks Payroll, enhancing their payroll processing experience. - Users value the **efficiency** of QuickBooks Workforce, appreciating its ability to streamline payroll and financial processes. **Cons:** - Users experience **poor customer support** with QuickBooks Workforce, facing unresolved issues and communication failures. - Users find the **basic and messy payroll reports** in QuickBooks Workforce unsatisfactory, complicating report generation. - Users are frustrated by the **lack of features** in QuickBooks Workforce, hindering customization and usability during onboarding. - Users express frustration with **inadequate reporting** , finding the payroll reports basic and lacking necessary filters. - Users experience **payroll issues** with GoCo, citing complications with external systems and slow support response times. #### Key Features - Benefits Administration - Customization - Enrollment Planning - Onboarding #### What Are Recent G2 Reviews of QuickBooks Workforce? **"[One-Click Payroll That Handles Direct Deposits and Tax Filings](https://www.g2.com/survey_responses/quickbooks-workforce-review-12792022)"** **Rating:** 5.0/5.0 stars *— Brian M.* [Read full review](https://www.g2.com/survey_responses/quickbooks-workforce-review-12792022) --- **"[Easy Setup, Strong Privacy, and Time-Saving Payroll at a Great Price](https://www.g2.com/survey_responses/quickbooks-workforce-review-12548723)"** **Rating:** 5.0/5.0 stars *— Denyse C.* [Read full review](https://www.g2.com/survey_responses/quickbooks-workforce-review-12548723) --- #### What Are G2 Users Discussing About QuickBooks Workforce? - [What are the 3 QuickBooks Online Payroll offerings?](https://www.g2.com/discussions/what-are-the-3-quickbooks-online-payroll-offerings) - [What is included in QuickBooks enhanced payroll?](https://www.g2.com/discussions/what-is-included-in-quickbooks-enhanced-payroll) - [Which QuickBooks does payroll?](https://www.g2.com/discussions/which-quickbooks-does-payroll) ### 14. [Dayforce](https://www.g2.com/products/dayforce/reviews) **Average Rating:** 4.2/5.0 **Total Reviews:** 943 **Product Description:** Dayforce is the global people platform for the modern workforce. An enterprise HCM solution, Dayforce combines payroll, HR, benefits, talent management, workforce management, and more in a single cloud application to power today’s boundless workforce. Dayforce helps deliver experiences that help organizations unlock their full workforce potential and operate with confidence no matter where they operate in the world. Dayforce is headquartered in Toronto, Ontario and Minneapolis, Minnesota with operations across the globe. The company’s brand promise to make work life better is the commitment it makes not only to customers, but to its own people and the communities Dayforce operates in. Key product areas: · HRIS · Global payroll, on-demand pay · Benefits · Workforce management, including time and attendance and task management · Talent acquisition, including recruiting and onboarding · Talent management, including performance management, succession planning, compensation management, engagement surveys, and an integrated learning management system · Advanced reporting, analytics, and dashboards · HR self service via the Dayforce mobile app ### What Do G2 Reviewers Say About Dayforce? *AI-generated summary from verified user reviews* **Pros:** - Users find Dayforce's **ease of use** beneficial, with customizable options and helpful guides enhancing their experience. - Users appreciate the **seamless integration of features** in Dayforce for time card, payroll, and employee profiles. - Users appreciate the **quick support** provided by Dayforce, which effectively addresses finance-related challenges for organizations. - Users appreciate the **comprehensive features** of Dayforce, enhancing payroll, time tracking, and employee management experiences. - Users appreciate the **ease of payroll management** with Dayforce, enjoying seamless access to pay, time off, and schedules. **Cons:** - Users experience challenges with **poor customer support** , often facing confusion and frustration during system upgrades and configurations. - Users find **missing features** in Dayforce, including outdated help articles and limited reporting tools, hindering usability. - Users find the **limited customization** in Dayforce frustrating, hindering basic setup and delaying implementation of improvements. - Users find Dayforce has **limited features** like outdated help articles and restricted reporting capabilities. - Users find the **reporting issues** in Dayforce overly complex, causing confusion and impacting their efficiency. #### What Are Recent G2 Reviews of Dayforce? **"[Streamlined HR Management with Unified System](https://www.g2.com/survey_responses/dayforce-review-12736676)"** **Rating:** 4.5/5.0 stars *— Matthew S.* [Read full review](https://www.g2.com/survey_responses/dayforce-review-12736676) --- **"[Easy Mobile Clock-In with Scheduling, Time-Off, Pay & Benefits at Your Fingertips](https://www.g2.com/survey_responses/dayforce-review-12410597)"** **Rating:** 5.0/5.0 stars *— Kerry D.* [Read full review](https://www.g2.com/survey_responses/dayforce-review-12410597) --- #### What Are G2 Users Discussing About Dayforce? - [What is Ceridian Dayforce used for?](https://www.g2.com/discussions/what-is-ceridian-dayforce-used-for) - 1 comment - [What is eloomi used for?](https://www.g2.com/discussions/what-is-eloomi-used-for) - [How do you create a dayforce account?](https://www.g2.com/discussions/how-do-you-create-a-dayforce-account) ### 15. [Ease](https://www.g2.com/products/employee-navigator-ease/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 1,347 **Product Description:** Ease helps insurance brokers offer their SMB clients better service through simple technology. Ease makes it simple to set up and manage benefits, onboard new hires, stay compliant, and offer employees one destination for all their human resources information. Today, more than 75,000 SMBs use Ease for benefits and HR. ### What Do G2 Reviewers Say About Ease? *AI-generated summary from verified user reviews* **Pros:** - Users find Ease to be **intuitively user-friendly** , facilitating smooth client setups and quick employee benefits processing. - Users find the **simplicity and ease of navigation** in Ease makes client setups quick and hassle-free. - Users find the **easy setup** of Ease efficient, allowing quick client enrollment and smooth benefits record completion. - Users appreciate the **ease of understanding** of Ease, finding it self-explanatory and user-friendly. - Users love the **easy access** of Ease, making it perfect for new brokers and small companies. **Cons:** - Users note **integration issues** with payroll and HR features, affecting the overall efficiency and experience with Ease. - Users find the **limited capabilities** of Ease unnecessary, suggesting it could be integrated with platforms like Gusto. - Users find the **limited customization** options of Ease almost unnecessary, reminiscent of simpler solutions like Gusto. - Users find the **limited options** of Ease almost unnecessary, suggesting it could be integrated with Gusto. - Users find the **lack of seamless integration** with payroll and other HR features to be a downside of Ease. #### Key Features - Customization - Enrollment Planning - E-Forms - Onboarding Notifications - Onboarding #### What Are Recent G2 Reviews of Ease? **"[Revolutionized Our Benefits Management](https://www.g2.com/survey_responses/ease-review-4349915)"** **Rating:** 5.0/5.0 stars *— James D.* [Read full review](https://www.g2.com/survey_responses/ease-review-4349915) --- **"[Good platform for employees to select benefits and for the company to administer these.](https://www.g2.com/survey_responses/ease-review-12710286)"** **Rating:** 4.5/5.0 stars *— Adrian A.* [Read full review](https://www.g2.com/survey_responses/ease-review-12710286) --- #### What Are G2 Users Discussing About Ease? - [What does Ease do?](https://www.g2.com/discussions/what-does-ease-do) - 5 comments - [How do you use an ease address?](https://www.g2.com/discussions/how-do-you-use-an-ease-address) - 2 comments - [How do you use EASE Focus?](https://www.g2.com/discussions/how-do-you-use-ease-focus) ### 16. [Lively HSA](https://www.g2.com/products/lively-hsa/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 131 **Product Description:** Lively is the benefit solutions provider that finally gets it right. Recent years have seen a dramatic shift in the benefits landscape: Employee needs are evolving, and employers that pay attention will find success in retaining talent while keeping the bottom line in check. But most providers continue to cause headache instead of relief, and that gap only widens over time. We raise the bar for benefit solutions in the industry. Our user experiences are unrivaled, thoughtfully designed to make benefits easy, for both the administrators that manage them and the employees that use them. Combining exceptional 360 customer support, user-friendly technology built for the needs of today, and user education with a proven record of driving adoption—Lively is the benefits provider you’ve been waiting for. Benefits available: -Long-Term Health Savings: Save, spend, and invest with a top-rated HSA. -Lifestyle & Wellness: Support the whole employee with Lifestyle Spending Accounts (in high-demand) and a Medical Travel Account. -Pre-Tax Health Reimbursements: Offset rising costs with Flexible Spending Accounts (FSAs) or Health Reimbursement Arrangements (HRAs). -Continuation of Health Coverage: Keep transitions simple and compliant with COBRA and Direct Bill. To learn more about how our benefit solutions can help you achieve your goals, visit livelyme.com or reach out at sales@livelyme.com. ### What Do G2 Reviewers Say About Lively HSA? *AI-generated summary from verified user reviews* **Pros:** - Users find Lively HSA to be **extremely easy to use** , allowing seamless management of funds anytime and anywhere. - Users commend the **timely and effective customer support** of Lively HSA, ensuring a smooth experience whenever assistance is needed. - Users find **implementation exceptionally easy** with Lively HSA, aided by responsive support and user-friendly features. - Users find Lively HSA to be **very intuitive** , making it easy and seamless to navigate and use effectively. - Users find the **setup process for Lively HSA** to be quick, seamless, and user-friendly, enhancing overall efficiency. **Cons:** - Users experience **insufficient information** in Lively HSA, particularly regarding reporting details and communication tracking. - Users face **app problems** like confusing admin communication and issues with email tracking and integration with payroll. - Users report **claim issues** with Lively HSA that can cause frustration and inconvenience during the process. - Users feel that the **difficult reporting** features in Lively HSA lack the necessary detail for effective use. - Users find the **login code process tedious** , but recognize its importance for security measures. #### What Are Recent G2 Reviews of Lively HSA? **"[Effortless HSA Management with Lively](https://www.g2.com/survey_responses/lively-hsa-review-12757106)"** **Rating:** 5.0/5.0 stars *— Stephani H.* [Read full review](https://www.g2.com/survey_responses/lively-hsa-review-12757106) --- **"[great HSA for financial independence minded individuals interested in investing the funds](https://www.g2.com/survey_responses/lively-hsa-review-9326679)"** **Rating:** 5.0/5.0 stars *— Bryan S.* [Read full review](https://www.g2.com/survey_responses/lively-hsa-review-9326679) --- #### What Are G2 Users Discussing About Lively HSA? - [What is Lively HSA used for?](https://www.g2.com/discussions/what-is-lively-hsa-used-for) ### 17. [APS](https://www.g2.com/products/aps-aps/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 813 **Product Description:** APS (Automatic Payroll Systems, Inc.) is a type of Human Capital Management (HCM) solution designed to help users streamline payroll and HR processes. This all-in-one, cloud-based platform equips businesses with the necessary tools to manage their workforce efficiently and effectively, catering to a wide range of organizational needs. By consolidating various HR functions into a single platform, APS allows organizations to enhance their operational workflows and improve overall productivity. The APS platform is particularly beneficial for small, mid-sized, and larger organizations seeking to optimize their HR functions. It offers a comprehensive suite of features that address various aspects of human capital management. With dedicated modules for payroll management, HR management, time and attendance tracking, workforce analytics, and benefits administration, APS provides a holistic approach to managing employee-related processes. This makes it suitable for HR professionals, payroll administrators, and business leaders who require a reliable system to enhance their operational efficiency. One of the standout features of APS is its payroll management capabilities, which ensure accurate and timely payroll runs. This includes automatic tax calculations and compliance with federal, state, and local regulations, allowing businesses to navigate the complexities of payroll with ease. The HR management module further supports organizations by offering tools for employee data management, performance tracking, and applicant tracking, thus streamlining the hiring and onboarding processes. Additionally, the time and attendance feature allows real-time tracking of employee hours, integrating seamlessly with payroll for precise wage calculations. Businesses benefit significantly from using APS due to its ability to enhance efficiency and accuracy. By automating payroll and HR processes, organizations can reduce the time and effort required to manage these functions, allowing them to focus on strategic initiatives. The platform's workforce planning tools provide insights into labor costs and headcount management, aiding in informed decision-making. Furthermore, APS helps organizations maintain compliance with ever-changing tax laws and employment regulations, mitigating the risk of penalties and fines. The value that APS offers extends beyond its core functionalities. Its scalable design means that the platform can grow alongside a business, making it a versatile solution for organizations of varying sizes. The user-friendly interface simplifies complex tasks, ensuring that users can navigate the system with ease. APS' guided implementation process ensures visibility, accountability, and long-term success. Additionally, APS provides personalized support and training resources, ensuring that users can maximize the platform's benefits. With seamless integration capabilities with other business systems, such as accounting and ERP software, APS fosters a cohesive workflow that enhances overall productivity. ### What Do G2 Reviewers Say About APS? *AI-generated summary from verified user reviews* **Pros:** - Customers highlight the **superior customer support** of APS, valuing attentiveness and responsiveness to their feedback. - Users commend the **excellent customer service** of APS, appreciating the dedicated support and responsiveness to their needs. - Users find APS to be very **user friendly** , making it easy to navigate and implement with guided support. - Users appreciate the **organized implementation and user-friendly system** of APS, enhancing HR and payroll efficiency. - Users value the **streamlined payroll process** of APS, enhancing efficiency from recruitment to employee management. **Cons:** - Users find the **limited customization** of APS frustrating, particularly regarding report adjustments and direct configuration changes. - Users find the **limited features** of APS restrict customization and efficiency, affecting usability and report generation. - Users find APS has **missing features** that hinder employee management and report customization, affecting overall usability. - Users find APS **not user-friendly** due to its complexity and lack of intuitive features, complicating training and usage. - Users find some features of APS to be **not intuitive** , leading to challenges in navigating and making changes safely. #### Key Features - Mobility - Time Tracking - Payroll Entry - Mobile - Automatic Tax Payment #### What Are Recent G2 Reviews of APS? **"[Strong Core Features with Room to Grow](https://www.g2.com/survey_responses/aps-review-11667576)"** **Rating:** 4.0/5.0 stars *— Jamie V.* [Read full review](https://www.g2.com/survey_responses/aps-review-11667576) --- **"[Economical, Straightforward Platform That Keeps Improving](https://www.g2.com/survey_responses/aps-review-12352842)"** **Rating:** 4.0/5.0 stars *— Tara C.* [Read full review](https://www.g2.com/survey_responses/aps-review-12352842) --- #### What Are G2 Users Discussing About APS? - [What is the best free payroll software?](https://www.g2.com/discussions/what-is-the-best-free-payroll-software) - [What payroll software does ADP use?](https://www.g2.com/discussions/aps-payroll-solution-what-payroll-software-does-adp-use) - [What does a payroll software do?](https://www.g2.com/discussions/aps-payroll-solution-what-does-a-payroll-software-do) ### 18. [isolved](https://www.g2.com/products/isolved/reviews) **Average Rating:** 4.3/5.0 **Total Reviews:** 1,268 **Product Description:** isolved is a provider of human capital management (HCM) solutions that help organizations recruit, retain and elevate their workforce. More than 195,000 employers and 8 million employees rely on isolved's software and services to streamline human resource (HR) operations and deliver employee experiences that matter. isolved People Cloud™ is a unified yet modular HCM platform with built-in artificial intelligence (AI) and analytics that connects HR, payroll, benefits, and workforce and talent management into a single solution that drives better business outcomes. Through the Sidekick Advantage™, isolved also provides expert guidance, embedded services and an engaged community that empowers People Heroes™ to grow their companies and careers. Learn more at www.isolvedhcm.com. ### What Do G2 Reviewers Say About isolved? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **exceptional customer support** of isolved, noting dedicated assistance throughout the payroll process. - Users highlight the **excellent support** offered by Isolved, making assistance quick and easy when needed. - Users love the **ease of use** of isolved, praising its intuitive features and excellent customer support. - Users value the **intuitive user interface** of iSolved, enhancing navigation and making payroll management effortless. - Users commend iSolved for its **quick response time** , enhancing overall support and issue resolution efficiency. **Cons:** - Users express frustration with **poor customer support** , citing inefficiency and lack of timely responses to inquiries. - Users find isolved **not intuitive** , struggling with integration, basic features, and complicated user experiences that hinder functionality. - Users find the **limited features** of isolved inadequate, often needing additional modules for basic functionalities. - Users find isolved **not user-friendly** , citing complex navigation and inefficient support that hinders effective use. - Users find **limited customization** frustrating, as the outdated interface and rigid pricing structure hinder usability. #### Key Features - Integration APIs - Policy Compliance Management - Self-Service Portal - Employee Leave Management #### What Are Recent G2 Reviews of isolved? **"[Reliable HCM with Intuitive Evolution](https://www.g2.com/survey_responses/isolved-review-6989377)"** **Rating:** 5.0/5.0 stars *— Jaylene O.* [Read full review](https://www.g2.com/survey_responses/isolved-review-6989377) --- **"[Robust All-in-One HR Platform Boosts Efficiency](https://www.g2.com/survey_responses/isolved-review-12880590)"** **Rating:** 4.5/5.0 stars *— Mia R.* [Read full review](https://www.g2.com/survey_responses/isolved-review-12880590) --- #### What Are G2 Users Discussing About isolved? - [What is isolved used for?](https://www.g2.com/discussions/isolved-what-is-isolved-used-for) - 1 comment - [What is isolved used for?](https://www.g2.com/discussions/what-is-isolved-used-for) - 1 comment ### 19. [OnPay](https://www.g2.com/products/onpay/reviews) **Average Rating:** 4.8/5.0 **Total Reviews:** 406 **Product Description:** OnPay is designed for business owners who want to spend more time running their business — and less time managing back-office tasks. This award-winning payroll and HR software helps small and mid-sized businesses save over 15 hours each month by automating time-consuming processes and simplifying workforce management. “It’s an easy, quick, mobile-friendly system that doesn’t require a steep learning curve,” according to Entrepreneur, and it is rated “Outstanding” by PCMag. With OnPay, you can run payroll in minutes, automate federal and state tax calculations and filings, and reduce compliance risks with built-in accuracy. Employees can access their own pay stubs, tax documents, and personal information through self-service tools, which helps reduce administrative work for business owners and HR teams. The platform also makes it easy to streamline HR processes, manage employee records, and offer top-tier benefits in all 50 states. Payroll essentials start at just $49 plus $6 per worker per month. This includes full-service payroll processing, automated tax filings, year-end forms, and seamless integrations with popular accounting software like QuickBooks and Xero, as well as leading time-tracking tools. OnPay also provides onboarding support and account migration at no additional cost, making it easy to switch from another payroll provider. For businesses that need more advanced HR features, the optional HR add-on is available for $15 base plus $2 per worker per month. It includes tools like employee self-service, PTO management, and org charts to help you better manage your team. You can also add integrated benefits, a 401(k) plan, and pay-as-you-go workers’ compensation, giving you a scalable payroll and HR solution that grows with your business. ### What Do G2 Reviewers Say About OnPay? *AI-generated summary from verified user reviews* **Pros:** - Users find OnPay to be **easy to use** , significantly simplifying payroll processes and client onboarding. - Users commend the **excellent customer support** of OnPay, highlighting responsiveness and assistance throughout the process. - Users praise the **helpful customer support** and intuitive interface of OnPay, making payroll management easy and efficient. - Users rave about the **easy onboarding** process of OnPay, making payroll management seamless and efficient. - Users highlight the **easy onboarding process** of OnPay, finding it responsive and supportive throughout their transition. **Cons:** - Users experience **poor customer support** , feeling overwhelmed by excessive communication when they prefer time to explore the service. - Users desire a **time clock feature** and automatic payroll to enhance OnPay's functionality and convenience. - Users express frustration with OnPay's **poor support services** , highlighting slow, unreliable assistance and inadequate guidance. - Users experience **integration issues** with OnPay, particularly with QuickBooks and limited time tracking service compatibility. - Users experience **inadequate verification** processes, leading to delays and confusion during onboarding and setup. #### What Are Recent G2 Reviews of OnPay? **"[Outstanding Human Support and Straightforward, Affordable Pricing](https://www.g2.com/survey_responses/onpay-review-12863595)"** **Rating:** 5.0/5.0 stars *— Verified User in Religious Institutions* [Read full review](https://www.g2.com/survey_responses/onpay-review-12863595) --- **"[Straightforward, Affordable Payroll Solution](https://www.g2.com/survey_responses/onpay-review-12747140)"** **Rating:** 4.5/5.0 stars *— Derek F.* [Read full review](https://www.g2.com/survey_responses/onpay-review-12747140) --- #### What Are G2 Users Discussing About OnPay? - [What is OnPay used for?](https://www.g2.com/discussions/what-is-onpay-used-for) ### 20. [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) **Average Rating:** 4.1/5.0 **Total Reviews:** 1,542 **Product Description:** Workday Human Capital Management is a single, unified system, offering one security model and a seamless user experience. Infused with artificial intelligence, Workday provides a cloud-based platform that intelligently adapts to your organization's evolving needs. This user-friendly, global system leverages AI to deliver personalized experiences and predictive insights, ensuring you're always on the latest version, whether on a browser or mobile device. As part of the unified Workday suite, which includes Financial Management, Payroll, and Recruiting, its AI capabilities help you make smarter, data-driven decisions for the future of your workforce. ### What Do G2 Reviewers Say About Workday HCM? *AI-generated summary from verified user reviews* **Pros:** - Users find Workday HCM to be **user-friendly and efficient** , streamlining daily HR tasks in a centralized platform. - Users appreciate the **comprehensive features** of Workday HCM, enhancing efficiency in HR, payroll, and talent management. - Users value the **seamless integrations** of Workday HCM, enhancing efficiency and error handling across systems. - Users value the **transparency and control** that Workday HCM provides for both employees and managers. - Users appreciate the **intuitive and uniform user interface** of Workday HCM, making HR processes effortless and efficient. **Cons:** - Users find **limited customization** in Workday HCM frustrating, particularly in workflow setups and performance review templates. - Users struggle with the **poor interface design** of Workday HCM, finding it complex and frustrating to navigate. - Users struggle with the **confusing navigation** of Workday HCM, facing excessive clicks for simple tasks and unintuitive experiences. - Users find the **learning curve steep** due to Workday HCM's complex UI and unintuitive features for new users. - Users find the **navigation confusing** , requiring excessive clicks for simple tasks, impacting overall efficiency. #### Key Features - Salary Structures - Mobility - Time Tracking - Approvals - Web Portal #### What Are Recent G2 Reviews of Workday HCM? **"[Centralized Workday—Easy Task, Document, and Service Management](https://www.g2.com/survey_responses/workday-hcm-review-12232640)"** **Rating:** 4.5/5.0 stars *— Hamidullah N.* [Read full review](https://www.g2.com/survey_responses/workday-hcm-review-12232640) --- **"[Workday HCM Makes Goals, Expenses, and Feedback Surveys Easy](https://www.g2.com/survey_responses/workday-hcm-review-12816408)"** **Rating:** 4.5/5.0 stars *— Marcus W.* [Read full review](https://www.g2.com/survey_responses/workday-hcm-review-12816408) --- #### What Are G2 Users Discussing About Workday HCM? - [What is Workday HCM used for?](https://www.g2.com/discussions/what-is-workday-hcm-used-for) - 1 comment, 2 upvotes - [What are the different workday modules?](https://www.g2.com/discussions/what-are-the-different-workday-modules) - [What is the workday platform?](https://www.g2.com/discussions/what-is-the-workday-platform) ### 21. [Asure](https://www.g2.com/products/asure/reviews) **Average Rating:** 4.0/5.0 **Total Reviews:** 381 **Product Description:** The Asure suite includes Payroll & Tax, HR, and Time & Attendance software as well as HR services that right-size the HR function based on each client's stage of growth. Small and medium-sized businesses need to grow but people and cash are scarce resources. Asure helps growing companies better allocate both their financial and human capital while developing great teams that have the passion and skills to get to the next level. ### What Do G2 Reviewers Say About Asure? *AI-generated summary from verified user reviews* **Pros:** - Users value the **exceptional customer service** from Asure, highlighting the helpful and accommodating personnel throughout their experience. - Users highlight the **exceptional customer support** of Asure, appreciating the hands-on assistance and knowledgeable representatives. - Users find Asure incredibly **easy to use** , ensuring a seamless payroll process and empowering employees with portal access. - Users appreciate the **accuracy and timeliness** of Asure's payroll management, making payroll processing seamless and user-friendly. - Users appreciate the **accuracy and timeliness** of Asure's payroll, making the process smooth and efficient every month. **Cons:** - Users experience **poor customer support** , with slow responses and difficulties in resolving simple inquiries. - Users report **poor support services** , with inconsistent representatives and inadequate communication during onboarding processes. - Users report **payroll issues** with misleading contracts and difficulty in service termination, complicating their overall experience. - Users find Asure to be **not user-friendly** , struggling with website access and complicated service configuration. - Users find **difficult navigation** of Asure frustrating, impacting their ability to access important HR functions easily. #### What Are Recent G2 Reviews of Asure? **"[Responsive, Consistent Support—Weekly HR Guidance That Delivers](https://www.g2.com/survey_responses/asure-review-12663875)"** **Rating:** 5.0/5.0 stars *— Aaron H.* [Read full review](https://www.g2.com/survey_responses/asure-review-12663875) --- **"[Always Available, Timely, and Helpful Support from Asure](https://www.g2.com/survey_responses/asure-review-12676759)"** **Rating:** 5.0/5.0 stars *— Serena M.* [Read full review](https://www.g2.com/survey_responses/asure-review-12676759) --- #### What Are G2 Users Discussing About Asure? - [What is Asure used for?](https://www.g2.com/discussions/what-is-asure-used-for) - [What is PeopleStrategy used for?](https://www.g2.com/discussions/what-is-peoplestrategy-used-for) - [What is the difference between HCM and HRIS?](https://www.g2.com/discussions/what-is-the-difference-between-hcm-and-hris) ### 22. [Fingercheck](https://www.g2.com/products/fingercheck/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 351 **Product Description:** Fingercheck is a cloud-based payroll, HR, and time tracking platform built for small and mid-sized businesses. Founded in 2013 and headquartered in Brooklyn, NY, Fingercheck serves 5,000+ businesses and 100,000+ workers across the US. The platform is available in English and Spanish. Most payroll software is designed for office workers. Fingercheck is built for businesses where work happens in the field: on job sites, across multiple locations, and with crews that clock in and out every shift. For business owners managing hourly workers, disconnected tools are expensive: time theft adds up, payroll errors cost hours to fix, and chasing down timesheets every pay cycle pulls owners away from running their business. Fingercheck solves this by connecting time tracking, scheduling, and payroll in a single native system. Verified hours flow directly into payroll, with overtime and break rules automatically calculated in line with local law. No manual entry, no jumping between apps, no reconciliation at the end of every pay period. For business owners and operators, the platform includes unlimited payroll runs at flat-rate pricing (no per-run fees, no long-term contracts), automated multi-state tax filing, GPS-verified punches, geofencing, biometric and facial recognition time clocks, anti-buddy-punch photo verification, and drag-and-drop scheduling with 7-level job costing. Industry-specific features include Certified Payroll reporting for construction, PBJ reporting for healthcare, and tip pooling for hospitality. Multi-state payroll allows businesses with employees working across state lines to calculate and file taxes for multiple states in a single pay cycle — no separate payroll runs, no manual adjustments. Pay On-Demand lets employees access earned wages before payday, with no cash flow risk to the employer. For HR and payroll administrators, Fingercheck includes a self-onboarding wizard, built-in ATS, benefits administration, ACA reporting, 401(k) integrations, pay-as-you-go Workers' Compensation, and the Fingercheck Accountant Portal. Users report cutting payroll processing from a full day to under an hour and saving 10+ hours per month in admin time. Setup is completed in under one week. And when something goes wrong, Fingercheck connects you directly to a payroll specialist with same-day resolution. ### What Do G2 Reviewers Say About Fingercheck? *AI-generated summary from verified user reviews* **Pros:** - Users value the **friendly and responsive customer support** of Fingercheck, enhancing their overall experience with the program. - Users love the **ease of use** for tracking employee time with Fingercheck’s clear and user-friendly portal. - Users commend the **helpful and knowledgeable customer service** , appreciating their friendly guidance and user-friendly dashboard. - Users appreciate the **seamless payroll processing** of Fingercheck, making their payroll tasks much easier and efficient. - Users find Fingercheck to be **user-friendly and accessible** , significantly improving their workflow and employee satisfaction. **Cons:** - Users notice that the **slow loading times** can hinder efficiency, particularly during tasks like approving timesheets. - Users desire a **lack of essential features** like email notifications for absence requests and streamlined approval processes. - Users find the system **not intuitive** , struggling to locate features and manage complex scheduling efficiently. - Users experience **payroll issues** with Fingercheck, including errors in billing and inadequate support from agents. - Users often experience **poor customer support** , with unhelpful agents and long wait times affecting their service experience. #### What Are Recent G2 Reviews of Fingercheck? **"[5+ year journey with Fingercheck](https://www.g2.com/survey_responses/fingercheck-review-4582316)"** **Rating:** 5.0/5.0 stars *— Anna P.* [Read full review](https://www.g2.com/survey_responses/fingercheck-review-4582316) --- **"[Effortless Payroll with Stellar Support](https://www.g2.com/survey_responses/fingercheck-review-12633899)"** **Rating:** 5.0/5.0 stars *— Hannah E.* [Read full review](https://www.g2.com/survey_responses/fingercheck-review-12633899) --- #### What Are G2 Users Discussing About Fingercheck? - [What is Fingercheck Payroll used for?](https://www.g2.com/discussions/what-is-fingercheck-payroll-used-for) ### 23. [HR Plus](https://www.g2.com/products/trinet-hr-plus/reviews) **Average Rating:** 3.9/5.0 **Total Reviews:** 448 **Product Description:** HR Plus (formerly Zenefits) is an administrative services organization (ASO) solution from TriNet designed to help meet these challenges by offering small and medium-sized businesses dedicated HR and or payroll support combined with a modern, all-in-one technology platform. Our expert support can be more cost-effective than hiring an in-house HR team, and our unified technology provides a smooth experience for both leaders and employees. With HR Plus, you gain the expertise to navigate compliance, along with personalized support and scalable technology that helps save you time and money. ### What Do G2 Reviewers Say About HR Plus? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of HR Plus, benefiting from intuitive navigation and a streamlined interface. - Users appreciate the **easy onboarding** process of HR Plus, enabling efficient management of essential tasks and workflows. - Users appreciate the **streamlined onboarding and offboarding processes** , enhancing productivity and compliance through effective integrations. - Users value the **one-stop shop for payroll** and HR functions, streamlining processes efficiently for small teams. - Users commend the **friendly and helpful customer support** of HR Plus, enhancing the overall user experience significantly. **Cons:** - Users express frustration with HR Plus due to **poor customer support** , long response times, and inadequate functionality. - Users highlight the **missing features** in HR Plus, leading to frustrating experiences and inefficiencies in payroll management. - Users report **significant email issues** with HR Plus, leading to frustration and unresolved problems in communication. - Users face significant **integration issues** with HR Plus, causing frustration with inconsistent reports and unreliable functionalities. - Users express frustration with **lack of knowledge** from support, hindering effective use and complicating payroll tasks. #### What Are Recent G2 Reviews of HR Plus? **"[Efficient HR Management with Minor UI/UX Needs](https://www.g2.com/survey_responses/hr-plus-review-12297335)"** **Rating:** 4.5/5.0 stars *— Elena P.* [Read full review](https://www.g2.com/survey_responses/hr-plus-review-12297335) --- **"[Trinet’s Intuitive UI and API Support Make Automation Smooth](https://www.g2.com/survey_responses/hr-plus-review-12641349)"** **Rating:** 4.0/5.0 stars *— Verified User in Computer Software* [Read full review](https://www.g2.com/survey_responses/hr-plus-review-12641349) --- #### What Are G2 Users Discussing About HR Plus? - [What is Zenefits used for?](https://www.g2.com/discussions/what-is-zenefits-used-for) - [Is Zenefits secure?](https://www.g2.com/discussions/zenefits-is-zenefits-secure) - 2 comments - [How much does Zenefits cost?](https://www.g2.com/discussions/zenefits-how-much-does-zenefits-cost) ### 24. [Inova Payroll](https://www.g2.com/products/inova-payroll/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 631 **Product Description:** nova is a fully unified payroll, HR, and benefits solution designed to help organizations automate their most critical workforce management tasks. This comprehensive platform addresses the evolving needs of employees while ensuring compliance with changing employer regulations. By centralizing key HR functions, Inova streamlines the management of the entire employee lifecycle, making it an essential tool for businesses looking to enhance operational efficiency—especially those that rely on industry-specific and financial system integrations. Inova caters to organizations of all sizes that require a robust system to manage payroll, benefits, and employee relations. The platform is particularly beneficial for companies in industries such as construction, field services, and property management, with deep integrations to leading industry platforms like ServiceTitan, Aspire Software, and M3. Inova also connects seamlessly with popular ERP and accounting systems including Acumatica, Sage Intacct, and QuickBooks Online, ensuring accurate data flow between workforce and financial operations. Inova’s key features include: Payroll and tax filing Time and attendance tracking Scheduling Recruiting and applicant tracking Employee onboarding Benefits administration Performance management Compliance reporting Each of these components works seamlessly together within a single database, ensuring employee information is consistent, accurate, and always up to date. Through its native and integrated ecosystem, Inova reduces manual data entry, minimizes errors, and simplifies complex workflows—allowing HR and finance teams to focus on strategic initiatives rather than administrative tasks. The platform’s user-friendly web and mobile interface enhances accessibility, enabling employees and managers to engage with the system from anywhere. This flexibility supports a modern workforce that values convenience and efficiency. Inova’s compliance reporting tools further help organizations stay ahead of regulatory changes, reducing risk and supporting adherence to federal, state, and local labor laws. Overall, Inova stands out in the HR technology landscape by offering a comprehensive, integration-ready solution that brings payroll, HR, benefits, and industry-specific systems together into one cohesive platform. By leveraging Inova, organizations can improve workforce management, enhance employee satisfaction, and maintain compliance with confidence—ultimately driving better business outcomes. ### What Do G2 Reviewers Say About Inova Payroll? *AI-generated summary from verified user reviews* **Pros:** - Users commend Inova's **quick and responsive customer support** , highlighting their knowledgeable and eager assistance with every inquiry. - Users value the **responsive customer support** of Inova Payroll, consistently praising their efficient and helpful service. - Users value the **ease of use** of Inova Payroll, appreciating its straightforward platform and responsive support. - Users commend the **quick response time** of Inova Payroll, enhancing their overall experience and satisfaction. - Users appreciate the **outstanding support and ease of handling nonstandard payroll** with Inova Payroll, enhancing their experience. **Cons:** - Users find Inova Payroll to be **not intuitive** , making it challenging to navigate and use effectively. - Users face a steep **learning curve** with Inova Payroll, making navigation and implementation challenging and time-consuming. - Users struggle with **navigation difficulties** , finding it challenging to locate necessary reports efficiently within Inova Payroll. - Users face challenges with **poor customer support** , experiencing long wait times and difficulty in receiving timely assistance. - Users often struggle with **difficult navigation** in Inova Payroll, citing nonintuitive design and challenging user experience. #### What Are Recent G2 Reviews of Inova Payroll? **"[Effortless Payroll Management with Excellent Support](https://www.g2.com/survey_responses/inova-payroll-review-7324710)"** **Rating:** 5.0/5.0 stars *— Peter M.* [Read full review](https://www.g2.com/survey_responses/inova-payroll-review-7324710) --- **"[The best Payroll Company you could ask for!](https://www.g2.com/survey_responses/inova-payroll-review-11100290)"** **Rating:** 5.0/5.0 stars *— Shawn M.* [Read full review](https://www.g2.com/survey_responses/inova-payroll-review-11100290) --- #### What Are G2 Users Discussing About Inova Payroll? - [What is Inova Payroll used for?](https://www.g2.com/discussions/what-is-inova-payroll-used-for) - [What are the steps of a payroll system?](https://www.g2.com/discussions/what-are-the-steps-of-a-payroll-system) - [Is payroll package a computer software?](https://www.g2.com/discussions/is-payroll-package-a-computer-software) ### 25. [G-P](https://www.g2.com/products/g-p/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 1,012 **Product Description:** G-P (Globalization Partners) is the recognized leader of Global Employment Platforms, offering the fastest way to onboard and operate global teams with the strongest compliance record in the industry. Our #1 EOR platform empowers you to quickly and compliantly scale global talent across 180 countries, without setting up legal entities. Powered by AI, G-P products will save you hours of work while delivering compliance you can trust. And when you need human support, G-P offers award-winning customer service backed by the largest team of in-country HR and legal experts. Learn more at G-P.com. ### What Do G2 Reviewers Say About G-P? *AI-generated summary from verified user reviews* **Pros:** - Users value the **quick support and timely responses** from G-P, ensuring smooth international hiring and compliance. - Users commend the **responsive and helpful customer support** of G-P, enhancing their overall experience with the platform. - Users value the **intuitive layout and ease of use** of G-P, making operations seamless and efficient. - Users commend G-P for their **responsive support** , making issue resolution quick and effective for employees. - Users commend the **easy setup** of G-P, facilitating a smooth transition for their international hiring processes. **Cons:** - Users experience **poor customer support** , marked by slow responses and ineffective communication across time zones. - Users experience **significant delays** in customer service responses, creating frustration with handling urgent requests and edge cases. - Users often face **high fees** associated with G-P, leading to concerns over overall cost efficiency. - Users criticize the **poor support services** of G-P, citing slow response times and complex customer service issues. - Users find the **poor interface design** of G-P leads to a fragmented and unintuitive experience. #### Key Features - User, Role, and Access Management - Web Portal - Approvals - Tax Filing - Core HR Integration #### What Are Recent G2 Reviews of G-P? **"[Strong Platform for Global Teams](https://www.g2.com/survey_responses/g-p-review-10639350)"** **Rating:** 5.0/5.0 stars *— Yves Noriel F.* [Read full review](https://www.g2.com/survey_responses/g-p-review-10639350) --- **"[Simple and Reliable Platform for Managing Global Teams](https://www.g2.com/survey_responses/g-p-review-12869514)"** **Rating:** 5.0/5.0 stars *— Marvie Lou P.* [Read full review](https://www.g2.com/survey_responses/g-p-review-12869514) --- #### What Are G2 Users Discussing About G-P? - [How many employees does globalization partners have?](https://www.g2.com/discussions/how-many-employees-does-globalization-partners-have) - [Is globalization partners a PEO?](https://www.g2.com/discussions/is-globalization-partners-a-peo) - 1 comment - [Is Globalization Partners legit?](https://www.g2.com/discussions/is-globalization-partners-legit) - 2 comments ## What Is Benefits Administration Software? [HR Software](https://www.g2.com/categories/hr) ## What Software Categories Are Similar to Benefits Administration Software? - [Payroll Software](https://www.g2.com/categories/payroll) - [Core HR Software](https://www.g2.com/categories/core-hr) - [Onboarding Software](https://www.g2.com/categories/onboarding-software) --- ## How Do You Choose the Right Benefits Administration Software? ### What You Should Know About Benefits Administration Software ### Benefits administration software buying insights at a glance [Benefits administration software](https://www.g2.com/categories/benefits-administration) helps HR teams manage employee benefits programs more efficiently by centralizing enrollment, [payroll](https://www.g2.com/categories/payroll-services) deductions, [compliance tracking](https://www.g2.com/categories/hr-compliance), and [employee self-service tools](https://www.g2.com/products/employee-self-service-portal-and-catalog/reviews)in a single platform. These platforms bring together benefits data, carrier connections, and HR records so organizations can manage plan information, employee selections, and related processes without relying on disconnected systems or manual spreadsheets. In practice, Benefits administration software acts as a bridge between HR operations and employee experience, helping teams move from “how do we manage benefits data?” to “how do we deliver a smooth enrollment and administration process?” with less administrative effort. As organizations grow and benefits programs become more complex, Benefits administration platforms have become increasingly important for HR teams that need reliable systems to manage enrollment, deductions, and compliance workflows. Buyers typically adopt benefits administration solutions to reduce system fragmentation, simplify employee access to benefits information, and keep routine HR processes moving without constant manual intervention. Based on G2 review data, the category performs strongly overall, with an average star rating of 4.56/5 and an average likelihood-to-recommend score of 9.20/10. Usability metrics are also high, with ease of use averaging 6.40/7, ease of setup 6.24/7, ease of admin 6.09/7, and quality of support 6.21/7. One pattern I notice is that many organizations are entering the category for the first time rather than replacing an existing system—only about 18.5% of reviewers reported switching from another product.  Teams evaluating the best Benefits administration software are usually looking for two things at once: a system that simplifies day-to-day HR workflows and a platform that connects benefits, payroll, and employee data into a single operational workflow. That’s why the best Benefits administration software and modern benefits administration platforms are often judged not just by their feature sets, but by how easily they integrate into everyday HR processes and reduce administrative friction. The most common use cases center on unifying benefits enrollment with payroll and HR records, giving employees a self-service portal for pay and plan information, managing time-off and related workflows, and reducing compliance risk around core Benefits administration processes. Businesses benefit most when the platform cuts down on system switching, speeds up onboarding and setup, and makes everyday tasks intuitive for both employees and administrators. From a pricing standpoint, I’d describe this category as typically employee-count-based and module-based. Many products are sold through annual software licensing and often scale with the number of employees supported in the system; the market also includes both paid and free-entry options, depending on product scope. That means buyers evaluating Benefits administration software, benefit administration systems, or broader benefits administration solutions should expect total cost to move with headcount, payroll bundling, implementation complexity, and whether they need deeper reporting, compliance, or global employment capabilities. ### Top 5 FAQs from software buyers - How well does the platform support benefits enrollment and administration, including medical, dental, vision, retirement, and voluntary benefits? - How seamlessly does it integrate with HR, payroll, and HRIS systems to ensure accurate employee data and deductions? - How configurable are benefits plans and eligibility rules, including support for different employee types, locations, and compliance requirements? - How well does the platform support compliance and reporting, including ACA, COBRA, and other regulatory requirements? - How intuitive is the employee experience, including self-service enrollment, decision support tools, and ongoing benefits management? G2’s top-rated benefits administration software, based on verified reviews, includes [Rippling](https://www.g2.com/products/rippling/reviews) **,** [Gusto](https://www.g2.com/products/gusto/reviews) **,** [Justworks](https://www.g2.com/products/justworks/reviews) **,** and [Remote](https://www.g2.com/products/remote/reviews). ### What are the top-reviewed benefits administration software on G2? [Rippling](https://www.g2.com/products/rippling/reviews) - Number of Reviews: 4334 - Satisfaction: 100 - Market Score: 94 - G2 Score: 97 [Gusto](https://www.g2.com/products/gusto/reviews) - Number of Reviews: 1813 - Satisfaction: 100 - Market Score: 89 - G2 Score: 95 [Justworks](https://www.g2.com/products/justworks/reviews) - Number of Reviews: 780 - Satisfaction: 88 - Market Score: 80 - G2 Score: 84 [Remote](https://www.g2.com/products/remote/reviews) - Number of Reviews: 593 - Satisfaction: 84 - Market Score: 80 - G2 Score: 82 [Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - Number of Reviews: 1905 - Satisfaction: 52 - Market Score: 98 - G2 Score: 75 **Satisfaction** reflects user-reported product experience using review-based signals and scoring logic. ([Source 2](https://www.g2.com/reports)) **Market Presence** reflects a product’s footprint and visibility in the market using multiple market signals. ([Source 2](https://www.g2.com/reports)) **G2 Score** is a category score that combines Satisfaction and Market Presence so products can be compared within the same category. ([Source 2](https://www.g2.com/reports)) Learn how G2 scores products. ([Source 1](https://documentation.g2.com/docs/research-scoring-methodologies?_gl=1*5vlk6s*_gcl_au*MTAwMzU5MzUxLjE3NjM0MTg0NzYuNjY0NTIxMTY0LjE3NjQ2MTc0NzcuMTc2NDYxNzQ3Nw..*_ga*NzY1MDU0NjE3LjE3NjM0NzQ3ODM.*_ga_MFZ5NDXZ5F*czE3NjYwODk1MTMkbzY3JGcxJHQxNzY2MDkyMjQyJGo1NyRsMCRoMA..)) ### What I Often See in Benefits Administration Software #### Feedback Pros: What Users Consistently Appreciate - **Unified payroll, benefits, and HR tasks in one workflow** _“I like that I can see all of my benefits information and I love that I can clock in and out through the mobile app right from my phone. Rippling makes accessing all of my pay information and clocking in and out super easy. I can always access all of my benefits information, information about my employer and their administration team, and much more. Being able to do it quickly through my phone is so convenient. I also don't have to hunt around for my insurance/benefits information - it's all easily accessible in one tab.”_ _-_ [_noelia l._](https://www.g2.com/products/rippling/reviews/rippling-review-12433875)_, Rippling Review_ - **Fast initial setup with guided enrollment and admin controls** _“Gusto has been a great help in making our payroll process much more streamlined. I love how running payroll is straightforward, tax filings are handled automatically, and the clear reminders ensure nothing gets missed, which takes the pressure off our team. The ease of onboarding new employees and sending them documents electronically is another plus. Our team appreciates the ability to log in and access their pay stubs and tax forms anytime. I also find the customer support to be reliable, with fast and clear responses, especially important for compliance and tax issues. I am very satisfied with the value and convenience Gusto provides. Additionally, the initial setup was very user-friendly.”_ _-_ [_Sejal V.,_](https://www.g2.com/products/gusto/reviews/gusto-review-12407333) _Gusto Review_ - **Employee self-service for paystubs, time off, and benefits** _“I love that Justworks is an all in one platform that is extremely user friendly and makes the HR process a breeze! Entering time every 2 weeks takes less than 5 minutes and I am able to view all my important documents, holidays, time off requests, team members in one place. I especially also like their training modules on important workplace topics because they are engaging.”_ _-_ [_Natalie S_](https://www.g2.com/products/justworks/reviews/justworks-review-11110176)_., Justworks Review_ #### Cons: Where Many Platforms Fall Short - **Mobile app lacks desktop parity for admin-heavy workflows** _“I think the mobile app needs to be the same with the desktop or browser layout, for example, it's better if we can see the year-to-date earnings in mobile too, instead of just in desktop. If the mobile app can show similar fluidity and features that the desktop app has, it's going to be more convenient.”_ _-_ [_Nicasio S_](https://www.g2.com/products/remote/reviews/remote-review-12102541)_., Remote Review_ - **Open enrollment and carrier setup can feel confusing** “During the open enrollment wizard it lacks an easy way for our employees to navigate. We would also would like the option to remove the beneficiary form for the benefits. Our employees get confused.” - [_Kimberly L_](https://www.g2.com/products/adp-workforce-now/reviews/adp-workforce-now-review-11169729)_., Workforce Now Review_ - **Advanced reporting, customization, and support responsiveness still vary** _“What I dislike is that some advanced features and integrations can feel limited unless you’re on a higher-tier plan. Customer support is generally helpful, but response times can vary during peak periods. Pricing can also add up quickly as your team grows.”_ - [_Eddie F.,_](https://www.g2.com/products/gusto/reviews/gusto-review-12437992) _Gusto Review_ ### My Expert Takeaway on Benefits Administration Software in 2026 Based on G2 reviews, tools in the benefits administration category perform strongly across the metrics that typically signal real operational value: a 4.56/5 average star rating, 9.20/10 likelihood to recommend, 6.40/7 ease of use, 6.24/7 ease of setup, 6.09/7 ease of admin, and 6.21/7 quality of support. That performance profile suggests organizations are not simply adopting these platforms as HR utilities, they’re relying on them as core infrastructure for managing employee benefits, payroll connections, and compliance workflows in a single system. Where the most successful teams stand out is in how they use these platforms operationally. Instead of treating benefits administration software as a once-a-year enrollment tool, high-performing teams use it as a coordination layer between HR, payroll, and employee records. Review patterns consistently reward products that reduce system switching, centralize payroll and benefits workflows, and give employees direct access to their information without constant HR involvement.  I also notice stronger adoption among growing organizations—particularly companies with 11-50 and 51-200 employees, which together represent about 57% of reviewers who shared company size. That pattern suggests benefits administration platforms are especially valuable for SMB and lower-mid-market teams that need more structure than spreadsheets can provide but still require intuitive systems that are easy to manage. If you’re evaluating whether benefits administration software is the right investment for your organization, I recommend validating three things early: how well the system connects benefits data with payroll and HR records, whether employees can easily access and manage their benefits without HR assistance, and how flexible the platform is when handling real-world administrative scenarios such as enrollment updates, compliance tracking, and reporting. Teams that focus on these areas tend to adopt the best benefits administration software more successfully and see long-term operational improvements, while teams that overlook them often end up with tools that work during enrollment but create friction in everyday HR processes. ### Benefits Administration Software FAQs #### **Why do companies outsource benefits administration?** Companies outsource benefits administration to reduce manual HR work, improve compliance accuracy, speed up enrollment and employee changes, and give employees a more consistent self-service experience. In practice, businesses usually do this when benefits tasks start spanning too many systems, carriers, spreadsheets, and payroll handoffs for an internal team to manage efficiently.  #### **What is benefits administration software?** Benefits administration software is a system companies use to manage employee benefits enrollment, deductions, eligibility, records, and related HR workflows in one place. On G2, leading products in this space are typically positioned as broader HR or payroll platforms that also support benefits workflows, employee records, time-off visibility, and administrative controls.  #### **What is an example of benefits administration?** A common example of benefits administration is onboarding a new employee, letting them choose medical and other plan options during enrollment, applying the correct payroll deductions, and storing their elections so both the employee and HR team can access them later. That same workflow often extends to life events, open enrollment, and time-off or paystub visibility inside the same system.  #### **What skills do you need to be a benefits administrator?** A strong benefits administrator usually needs benefits and compliance knowledge, attention to detail, payroll coordination, data accuracy, employee communication skills, and comfort working across HR systems. The role becomes more strategic when teams also need experience with enrollment workflows, reporting, vendor coordination, and troubleshooting employee issues across benefits and payroll together.  #### **Which benefits administration tool integrates with payroll?** [Rippling](https://www.g2.com/products/rippling/reviews) is a strong fit for companies that want HR, payroll, benefits, and IT in one unified platform;[Gusto](https://www.g2.com/products/gusto/reviews) is a strong fit for SMBs that want payroll-first simplicity with benefits built in. All three are described on G2 as supporting payroll-linked workflows rather than treating benefits as a standalone point tool. #### **Which is the best benefits administration software for enterprises?** For enterprises, I’d usually point to[](https://www.g2.com/products/rippling/reviews)[Rippling](https://www.g2.com/products/rippling/reviews) for buyers that want broad cross-functional unification across HR, payroll, and IT.[](https://www.g2.com/products/remote/reviews)[Remote](https://www.g2.com/products/remote/reviews) is the better pick when enterprise needs are tied to international hiring and payroll operations. The best choice depends less on “best overall” and more on whether the enterprise need is unified operations, workforce administration depth, or global employment support. #### Sources - [G2 Research Hub](https://research.g2.com/insights/demo-automation) - [G2 Research Scoring Methodologies](https://documentation.g2.com/docs/research-scoring-methodologies) - [G2 Market Presence Score Overview](https://www.g2.com/reports) Researched and written by[](https://research.g2.com/insights/author/gauri-pawsey)[Jeffrey Lin](https://research.g2.com/insights/author/jeffrey-lin) Last updated on: March 16, 2026