--- title: Paycom Reviews meta_title: Paycom Reviews, Pros + Cons, and Top Rated Features meta_description: Paycom reviews, pros and cons, and highest rated features. All from real, verified users. aggregate_rating: rating_value: 4.5 review_count: 6774 scale: '5' date_modified: '2026-07-31' parent_category: name: HR url: https://www.g2.com/categories/hr --- # Paycom Reviews **Vendor:** Paycom **Category:** [Payroll Software](https://www.g2.com/categories/payroll) **Average Rating:** 4.5/5.0 **Total Reviews:** 6,774 ## About Paycom Paycom is the most automated HCM platform and the only HR and payroll software built on a truly single, unique database that automates the entire employee life cycle. Designed as a unified system, Paycom eliminates inefficiencies and errors caused by integrating multiple platforms by using command driven AI and full solution automation. Built on a single data source, Paycom enables uninterrupted data flow across HR and payroll, streamlining performance, communication and compliance. Frequently recognized by third party reviewers as one of the best payroll and HR software solutions, Paycom is used by organizations of all sizes across the U.S. and internationally to simplify workforce management and free HR teams to focus on strategic initiatives. ## Paycom Pros & Cons **What users like:** - Users appreciate the **ease of use** of Paycom, finding it simple to set up and navigate for tracking hours. (395 reviews) - Users appreciate the **user-friendly technology** of Paycom, making payroll processing and time tracking seamless and efficient. (276 reviews) - Users commend the **knowledgeable and responsive customer support** of Paycom, enhancing their overall experience and satisfaction. (252 reviews) - Users love the **streamlined payroll management** of Paycom, simplifying processes and enhancing efficiency for everyone involved. (242 reviews) - Users find Paycom's **user-friendly technology** simplifies payroll and time tracking, increasing accuracy and reducing errors. (210 reviews) - Users value the **excellent customer relations** and simplicity of Paycom, making payroll processing efficient and user-friendly. (208 reviews) - Payroll Ease (168 reviews) - Efficiency (163 reviews) - Easy Setup (161 reviews) - Comprehensive Features (159 reviews) **What users dislike:** - Users express disappointment with Paycom's **poor customer support** , indicating unresponsiveness and a lack of effective solutions. (107 reviews) - Users experience a **steep learning curve** with Paycom, finding it unintuitive and frustratingly complex to navigate. (103 reviews) - Users find the **UI unintuitive** , making navigation and task completion unnecessarily complicated and time-consuming. (103 reviews) - Users find Paycom's **limited features** inadequate for modern needs, causing significant frustration and operational inefficiencies. (99 reviews) - Users find Paycom **not user-friendly** , struggling with its unintuitive interface and complicated processes that hinder productivity. (92 reviews) - Users often face **navigation difficulty** with Paycom, making it harder to find necessary features quickly. (82 reviews) - Users find the **missing features** of Paycom complicated, with navigation issues and insufficient documentation. (80 reviews) - Users face **payroll issues** with Paycom, including notification gaps and costly recurring fees complicating payroll processing. (75 reviews) - Limited Customization (74 reviews) - Difficult Navigation (68 reviews) ## Paycom Reviews ### 1. All in One Services **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care **Reviewed Date:** April 15, 2026 **What do you like best about Paycom?** I really appreciate the reminders and all access to my paystubs and information. It makes it efficient and convenient whenever I need to verify my income. **What do you dislike about Paycom?** I haven't experienced any downsides to Paycom yet. It's been really useful and has provided everything that I need at this time. **What problems is Paycom solving and how is that benefiting you?** Paycome resolves the problem of finding all of your pay information and access to your paystubs when needed. It benefits me in saving time and effort in finding this information. **Official Response from Katie Lenhart:** > Thank you for your 5-star review! We’re glad Paycom is creating a seamless experience where your information is always easy to find. ### 2. User Friendly and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda J. | CMA, Mid-Market (51-1000 emp.) **Reviewed Date:** March 30, 2026 **What do you like best about Paycom?** Very user friendly and easy to use. Not many bugs in this program **What do you dislike about Paycom?** It is a little slow at times, however most of the time after refreshing or logging out and back in will fix it **What problems is Paycom solving and how is that benefiting you?** Time management. It helps me track my daily and weekly time better. ### 3. Caseworker **Rating:** 5.0/5.0 stars **Reviewed by:** BarVetta S. **Reviewed Date:** June 29, 2026 **What do you like best about Paycom?** It is easy to use and it's convenient for me when i'm at work or at home **What do you dislike about Paycom?** That sometimes I can't go back and see my hours that I worked in the week previously **What problems is Paycom solving and how is that benefiting you?** It saves me a lot of time ### 4. Easy to use **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Manufacturing **Reviewed Date:** July 13, 2026 **What do you like best about Paycom?** Tracking sick hr, vacation hours and time management. **What do you dislike about Paycom?** I truly do not dislike the Paycom app at all **What problems is Paycom solving and how is that benefiting you?** Tracking time management has always been difficult in other industries but paycom seems to it correctly. **Official Response from Katie Lenhart:** > We appreciate you taking the time to leave a review. If you're willing, please consider updating your rating to better reflect your comments and your experience with Paycom and our mobile app. Thank you! ### 5. Nice **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting **Reviewed Date:** July 15, 2026 **What do you like best about Paycom?** Get to see my information and ask a question if I need help. **What do you dislike about Paycom?** I don't know if a down side we just started using it **What problems is Paycom solving and how is that benefiting you?** Shows me my check stub & my information. **Official Response from Katie Lenhart:** > We appreciate you taking the time to leave a review. ### 6. Great **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants **Reviewed Date:** June 02, 2026 **What do you like best about Paycom?** It's very convenient and detailed. Very user friendly **What do you dislike about Paycom?** The amount of times I have to reset my password can be very annoying and wish there were other methods used so you wouldn't have to do so. **What problems is Paycom solving and how is that benefiting you?** In very rare casing where my pay stub is off, paycom has all the information ready for you ### 7. Paycom is a clean and simple way to access your payroll information **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting **Reviewed Date:** July 21, 2026 **What do you like best about Paycom?** It has an easy to navigate layout, and works reliably **What do you dislike about Paycom?** I wish I could personalize the appearance **What problems is Paycom solving and how is that benefiting you?** It ensures I can easily update my payroll information and make PTO requests ### 8. Paycom is helpful and information is clear, efficient, and concise **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management **Reviewed Date:** June 02, 2026 **What do you like best about Paycom?** Clear and focused information direct and to the point. **What do you dislike about Paycom?** Would like my PTO time to be listed a few days before payroll is posted so we are aware of any time available before approval of pay checks. **What problems is Paycom solving and how is that benefiting you?** I do not have any issues with Paycom nor do I see any issues in the future. ### 9. Paycom is great **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah D. **Reviewed Date:** July 25, 2026 **What do you like best about Paycom?** Easy to navigate quick to load and clock in **What do you dislike about Paycom?** Some days I can not use paycom due to maintenance **What problems is Paycom solving and how is that benefiting you?** Clocking in and out and getting rite to work ### 10. Great platform for administrative use! **Rating:** 4.5/5.0 stars **Reviewed by:** Sara A. | Human Resources and Training Officer **Reviewed Date:** March 11, 2026 **What do you like best about Paycom?** I love how hands-on the staff is at Paycom. I have regular check-ins with our account manager, and anytime I need a question answered, our specialist is always super responsive, and ensures that any problems are resolved. **What do you dislike about Paycom?** I do wish there was one sign on for the client and user side - we have a lot of managers who forget passwords between their two logins frequently! **What problems is Paycom solving and how is that benefiting you?** Paycom is making our everyday more efficient in terms of scheduling, time management, and payroll. It’s also a great tool to transition to a fully digital employee personnel file. **Official Response from Katie Lenhart:** > Thank you for taking the time to leave a review! We encourage you to reach out to your dedicated specialist for assistance with toggling between Employee Self-Service® and Manager on-the-Go®. You can also reach out to feedback@paycomonline.com and someone from our team will reach out to assist. ### 11. Makes it simple to get paid explains benefits and deductions perfectly best app I've used in 20 year **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting **Reviewed Date:** June 30, 2026 **What do you like best about Paycom?** Everything simple easy and it's free I love it **What do you dislike about Paycom?** Nothing it's the best app I've used in 20 years **What problems is Paycom solving and how is that benefiting you?** Not helping me solve anything but is doing everything it's supposed to do that others did not very good payroll app ### 12. Easy to Use.. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages **Reviewed Date:** July 06, 2026 **What do you like best about Paycom?** Being able to clock in and out, seeing my schedule, and reviewing paycheck. **What do you dislike about Paycom?** I haven't found a downside yet, if I do I will update review **What problems is Paycom solving and how is that benefiting you?** I haven't had a problem. I just started using last week. ### 13. Paycom is great **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive **Reviewed Date:** July 14, 2026 **What do you like best about Paycom?** keeping track of my hours correctly and notifying me of any issues **What do you dislike about Paycom?** trying to access it thru my cellular phone **What problems is Paycom solving and how is that benefiting you?** helps me to utilize my benefits and know how much is being invested **Official Response from Katie Lenhart:** > It's great to know that you enjoy using Paycom - thank you for your review! ### 14. Fast and easy way to keep up with work schedules and current news. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages **Reviewed Date:** July 28, 2026 **What do you like best about Paycom?** I love the way you can exchange shifts and pick up available shifts. **What do you dislike about Paycom?** Some times layouts are confusing and need more explanation. **What problems is Paycom solving and how is that benefiting you?** Payroll and direct deposit ### 15. Paycom **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing **Reviewed Date:** March 16, 2026 **What do you like best about Paycom?** Paycom is convenient to clock in/out for work. Information on the app is very easy to use. Checking my personal information is very easy to find, no need to make appointment with hr department. **What do you dislike about Paycom?** Only problem i have with the app is twice there as been a clock in or out that doesn't take. App says success but next day it shows missed punch which can not be corrected by me. I have to get assistance from my supervisor to correct it. Overall I like the paycom app **What problems is Paycom solving and how is that benefiting you?** Paper work is less ### 16. Empowers Users with Control and Visibility **Rating:** 5.0/5.0 stars **Reviewed by:** Brandi E. | Logistics Account Manager **Reviewed Date:** January 16, 2026 **What do you like best about Paycom?** I like that I can approve my check before I get it and submit anything wrong with it before it hits my account. It's also very simple to see my time off requests and how much time off I have. It makes my life more simple. I like having control and visibility. The initial setup of Paycom was pretty easy. **What do you dislike about Paycom?** I would like to be able to log in easier and change my username. My current username is not something I can remember, so if I could change it to a memorable username that would be nice. **What problems is Paycom solving and how is that benefiting you?** Paycom allows me to approve paychecks and view detailed income information, simplifying my life with control and visibility over my finances and time off. **Official Response from Katie Lenhart:** > Thank you for taking the time to share your positive experience using Paycom. We're glad to hear that our software has empowered you with control and visibility over your finances and time off, making your life simpler. Thank you for your 5-star review, Brandi! ### 17. Best User Friendly HRIS system **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley A. | HR Generalist, Mid-Market (51-1000 emp.) **Reviewed Date:** September 03, 2025 **What do you like best about Paycom?** What I like best about Paycom is the ease of use. The platform is set up in a manner that is easy to navigate on your phone or computer. The options are clearly labeled like "Time Management," "Time-Off Request," "Payroll," etc. I'm able to enroll an employee within a few clicks by having several templates already pre-populated. I love that employees can clock in with their phones, computers, or biometric clocks. The Ask Here feature is a great way for employees to communicate with their manager. Once we moved to Paycom, we went completely green. All documents are stored in the employee's Paycom file. They make it easy to convert any document to an editable one, which has completely transformed our onboarding process. Last, I must mention their customer support team. 90% of the time I get a response the same day. The support team always has a great attitude and constantly asking for feedback to improve. **What do you dislike about Paycom?** We recently tried using their Expense Management platform, but it didn't work out the way we wanted it to. Our company provides our employees with their own credit cards to use. I could see how it would benefit companies that are reimbursing through payroll. Their system allows employees to submit receipts, get approval, and it automatically goes to payroll. **What problems is Paycom solving and how is that benefiting you?** Paycom is solving benefit enrollment, onboarding, payroll, performance discussions, performance management, and so much more. Having Paycom has but us to ease with any compliance issues. We also moved to Betti in payroll which has made payroll error free! **Official Response from Katie Lenhart:** > Ashley, we're thrilled to hear that Paycom has been a game-changer for your organization, simplifying HR tasks and streamlining processes. Our team is proud to have provided a user-friendly software that's made it easy for you to manage everything from onboarding to payroll, and we're grateful for your kind words about your dedicated specialist. As a result, you're now empowered to make data-driven decisions with ease, especially with our new innovative AI engine, IWant™, which provides instant and accurate data at your fingertips. Thank you for sharing your 5-star experience with Paycom! ### 18. Authorization **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting **Reviewed Date:** March 17, 2026 **What do you like best about Paycom?** I like that we can easily view our payroll information anytime, even when we’re not at work. The system is user-friendly and makes it simple to check pay stubs, request time off, and keep track of hours. Everything is in one place, which makes managing work-related information quick and convenient. **What do you dislike about Paycom?** At this time, I don’t have any dislikes. My experience has been positive and the system meets my needs. **What problems is Paycom solving and how is that benefiting you?** Paycom helps simplify payroll and time tracking by keeping everything in one system. It eliminates the need for paper processes and reduces confusion by giving easy access to pay stubs, hours worked, and time-off requests. This benefits me by saving time, improving accuracy, and allowing me to quickly find the information I need without having to reach out to HR. ### 19. Loving It!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education **Reviewed Date:** April 01, 2026 **What do you like best about Paycom?** What is most helpful with Paycom is it easy of use. Upside is that everything is in one place. **What do you dislike about Paycom?** The only thing I wish was different is how we interact with Human Resources. Typing your question or problem in and waiting for an answer can be frustrating. I don't always know if I am going to the right place or if I am submitted it right. **What problems is Paycom solving and how is that benefiting you?** Everything is in one place. For example, we don't use one system for payroll and another for benefits ### 20. Effective HRIS, But Costly Adjustments **Rating:** 4.0/5.0 stars **Reviewed by:** Marco M. | Sr Director, Human Resources **Reviewed Date:** January 14, 2026 **What do you like best about Paycom?** I like that Paycom is mobile friendly and helps with compliance on HR-related issues. It's a good system to onboard employees and the benefits administration works especially well with carriers. **What do you dislike about Paycom?** I hate that Paycom charges us for every payroll adjustment that we make. I hate that they charge us money to update file feeds with the carriers. If we need to do a tax amendment or amendment with earnings, Paycom charges us money to do that when other HRIS systems like UltiPro do it for free. Paycom doesn't integrate with other softwares. **What problems is Paycom solving and how is that benefiting you?** Paycom solves payroll processing issues, streamlines benefits administration during open enrollment, and supports our team growth with L&OD trainings. It's mobile-friendly and helps with HR compliance, and onboards employees well. **Official Response from Katie Lenhart:** > We appreciate your feedback on how Paycom has helped solve payroll processing issues, streamlined benefits administration and supported your team's growth through our learning and development webinars. Our mobile app is designed to provide a seamless experience, and we're glad to hear that it's helping with HR compliance and onboarding employees. By leveraging Paycom, you're able to automate and simplify HR and payroll tasks, freeing up more time for strategic initiatives. Thank you for your advocacy, Marco! ### 21. This is my first time using paycom and it is very user friendly. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care **Reviewed Date:** July 07, 2026 **What do you like best about Paycom?** The ease of use and organizational formatting. **What do you dislike about Paycom?** Nothing, I find it so useful. I cannot think of anything that I dislike. **What problems is Paycom solving and how is that benefiting you?** Paycom helps me clock in each day, monitor my hours, and keep my pay organized. ### 22. Easy Time Tracking and Tax Info Access in Paycom **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2026 **What do you like best about Paycom?** I love that I am able to track my hours of time on paycom, search up tax information, and know how many sick hours I have with ease. **What do you dislike about Paycom?** I don't like how often the system is slow at times. This cause me to clock in late. **What problems is Paycom solving and how is that benefiting you?** It is solving time management and keeping track of things such as benefits. **Official Response from Katie Lenhart:** > Thank you for sharing your 5-star experience with Paycom! ### 23. Easy Time-Off Requests and Paystubs, But Outlook Sync and Notifications Need Work **Rating:** 3.5/5.0 stars **Reviewed by:** Elizabeth Z. | Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Paycom?** Seeing the request time off and paystub. **What do you dislike about Paycom?** it does not sync to outlook and no notification updates when the time off changes **What problems is Paycom solving and how is that benefiting you?** Easy to see check stubs and request time off all-in-one platform **Official Response from Alexis Correa:** > Thanks for the feedback, Elizabeth. Paycom is designed to make it easy for employees to quickly view their pay and submit time-off requests in one single software, improving visibility and accuracy. Notification settings are managed by your employer according to their configuration. If you’d like to share more details or feedback, you can reach us at feedback@paycomonline.com. ### 24. Enhances Payroll Management, Needs Faster Support **Rating:** 4.0/5.0 stars **Reviewed by:** Jeshonda D. | Licensed clinical social worker, Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2026 **What do you like best about Paycom?** I appreciate how Paycom accurately shows my payouts every two weeks, which is helpful for tracking my earnings. I also find the features like the time card, PTO, potential benefits, and expenses really beneficial. Being able to see my PTO time available for vacation lets me plan better, and it helps me budget each month for bills. The initial setup was pretty easy, and I didn't encounter any issues. **What do you dislike about Paycom?** I find the customer service wait times a bit frustrating, especially wishing for shorter wait times during the weekend. **What problems is Paycom solving and how is that benefiting you?** I use Paycom to accurately track my payments every 2 weeks, manage time cards, PTO, potential benefits, and expenses. It helps me see my available PTO for vacation and budget better monthly. **Official Response from Katie Lenhart:** > We're thrilled to hear that Paycom has enhanced your payroll management experience, providing you with accurate and timely information about your pay. Our software's features, such as Time and Attendance, time-off tracking and expense management, have been particularly beneficial in helping you plan your vacations, budget your monthly expenses and stay on top of your finances. Thank you for your advocacy, Jeshonda! ### 25. Responsive, lots of user control **Rating:** 4.5/5.0 stars **Reviewed by:** Samantha P. | HR director, Mid-Market (51-1000 emp.) **Reviewed Date:** September 02, 2025 **What do you like best about Paycom?** I've enjoyed our recent transition to Paycom so far. We were previously under the Paychex PEO where we had about eight different IDs for all of our locations, which as you can imagine was inconvenient and fraught with issues. Paycom has allowed us to operate under one ID. Our transition process was very helpful--Audrey, my implementation specialist, had countless meetings with me to train me on every aspect and the many features of the employer site and make sure I was set up for success. Integration was involved and certainly time-consuming, but necessary to get me ready to use the site alone. Now that we're completely set up, my current account rep, Ryan, has been extremely responsive when I run into any issues or have questions. A few months into using the platform, I feel confident and use it every single day, most of the time without issue. I love that this platform puts the onus of maintaining timecards and approving checks onto the employees. Extremely comprehensive reporting services as well. Reports are easy to customize. **What do you dislike about Paycom?** I don't love the setup of the PTO accruals (difficult to see exactly how they go in and out of someone's account). It's not horrible, but I would visually display it differently if I could. **What problems is Paycom solving and how is that benefiting you?** I appreciate the multi-use nature of this platform. With our previous PEO, I was constantly having to visit a different site to do things like recruit and track applicants, process background checks, etc.. With Paycom, this all falls under one umbrella. **Official Response from Alexis Correa:** > Samantha, we're excited to hear that you're experiencing the power of a single database with Paycom, where all your HR and payroll functions - from time and labor management to recruiting and reporting - are unified in a single software. Our team is committed to ensuring your success, and we're proud to be providing you with the tools you need to streamline processes, increase efficiency and gain valuable insights. Thank you for your advocacy!  ### 26. Paycom Makes Things Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care **Reviewed Date:** March 17, 2026 **What do you like best about Paycom?** Paycom is very user friendly, and I have never had any issues with using it. Even if I am not familiar with the task I am attempting to complete, I can still do it because Paycom makes it easy. **What do you dislike about Paycom?** I honestly cannot think of anything that I dislike about Paycom. Like I said, it is very user friendly and easy to navigate. **What problems is Paycom solving and how is that benefiting you?** It's easy for me to see how much time I have and even calculate my time for future use. If I make a mistake, it is easy to fix. ### 27. Had been a nice improvement. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Supermarkets **Reviewed Date:** June 28, 2026 **What do you like best about Paycom?** Easy to navigate, and find useful items. **What do you dislike about Paycom?** I think overall its a good system. Maybe it could be pretty challenging for older workers to get use to if not phone savvy. **What problems is Paycom solving and how is that benefiting you?** Mostly being able to see the schedule from home ### 28. Easy to use HR software for employees **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Relations **Reviewed Date:** July 06, 2026 **What do you like best about Paycom?** The ease of use. It is nice to have alerts to know what is outstanding. Logging in from any device is easy and simplistic. **What do you dislike about Paycom?** It is not easy to clear out unneeded alerts. **What problems is Paycom solving and how is that benefiting you?** HR Software Platform ### 29. SO useful! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care **Reviewed Date:** March 16, 2026 **What do you like best about Paycom?** Paycom makes it easy to manage my time sheet, paycheck, benefits and more! I love that the customer service is a real person and that I receive a reply promptly. The layout is easy to manage and I have no trouble finding what I need when I need it quickly. **What do you dislike about Paycom?** I would love it if the time off balances were easier to read. Maybe different layouts work better for different people. **What problems is Paycom solving and how is that benefiting you?** This is my one stop shop for my time sheet, benefits, PTO, clocking in, managing my taxes, it's all here! ### 30. Very user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care **Reviewed Date:** July 14, 2026 **What do you like best about Paycom?** Seeing my check amount while I go and easy to request off **What do you dislike about Paycom?** I haven't found anything that I don't like yet **What problems is Paycom solving and how is that benefiting you?** Making it easier to request off and follow my pay period ### 31. Paycom for the Win! **Rating:** 4.5/5.0 stars **Reviewed by:** Jesse B. | Talent Recruiter , Mid-Market (51-1000 emp.) **Reviewed Date:** September 05, 2025 **What do you like best about Paycom?** I have been an avid Paycom user for several years, from the implementation in two companies, and the usage is geared toward an end-user experience. Employees find the ESS simple and navigable while satisfying all their needs. As a user, it is just as good, if not better, with dedicated sales and service representatives that make themselves available to answer any concerns. **What do you dislike about Paycom?** Some of the terminology that Paycom utilizes can be difficult for new users to grasp and understand, and doesn't really show a foundation in the industry standard. However, these are quickly assuaged once a grasp of the software is obtained. **What problems is Paycom solving and how is that benefiting you?** Paycom is bridging the gap that was felt by our employees and staff members on simple HR questions that they needed. Employees can now access vital information regarding their payroll, benefits, taxes, and time off, which once required tracking down a busy HR team to obtain. **Official Response from Alexis Correa:** > Jesse, your dedicated specialist embodies our commitment to delivering a seamless user experience and world-class service, and it's evident that they've had a lasting impact on your journey with Paycom. With IWant™, our new innovative command-driven AI engine, we're not only providing instant access to vital information but also liberating your team to focus on high-impact initiatives. We appreciate your loyalty and value the insights you've shared. Thank you for being a strong advocate! ### 32. Paycom is great **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education **Reviewed Date:** June 23, 2026 **What do you like best about Paycom?** that i can clock in on my phone, thats what i like **What do you dislike about Paycom?** I hate that it takes forever to log into it sometimes **What problems is Paycom solving and how is that benefiting you?** the approve my check and how much money im losing out on and why i think thats super cool ### 33. Great service **Rating:** 5.0/5.0 stars **Reviewed by:** John . **Reviewed Date:** July 13, 2026 **What do you like best about Paycom?** Easy to use and navigate. Also very easy to show someone how to use app. **What do you dislike about Paycom?** There's not one this app is a friendly app. **What problems is Paycom solving and how is that benefiting you?** With its new updates it's easy to navigate. ### 34. Lpn **Rating:** 5.0/5.0 stars **Reviewed by:** Catherine E. **Reviewed Date:** July 13, 2026 **What do you like best about Paycom?** Ease of use, compatibility with phone use and schedule and messaging options **What do you dislike about Paycom?** I don't really have any complaints about program **What problems is Paycom solving and how is that benefiting you?** Able to look at pay history, benefit amounts and schedule days off. ### 35. Easy to Navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education **Reviewed Date:** July 27, 2026 **What do you like best about Paycom?** Very clear and intuitive. Easy to learn and use. **What do you dislike about Paycom?** Nothing so far. This is the first month we have used it. **What problems is Paycom solving and how is that benefiting you?** easier to access checks ### 36. I find Paycom easy, fast, simple, smooth to navigate - user frinedly. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services **Reviewed Date:** May 13, 2026 **What do you like best about Paycom?** It’s efficient, reliable, and easy to navigate. Everything is centralized in one platform, which makes managing payroll and HR related tasks much more streamlined. **What do you dislike about Paycom?** Paycom is robust, however- it can feel overwhelming at times due to the number of features and menus. Some tasks require more clicks than I expected. **What problems is Paycom solving and how is that benefiting you?** reduces errors, saves time, and improves efficiency, especially through employee self‑service tools. ### 37. Effective HR Solution with Stellar Customer Service **Rating:** 3.5/5.0 stars **Reviewed by:** Shae D. | Senior Business Operations Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Paycom?** I appreciate Paycom's customer service. Their agents are well informed and very helpful, especially when it comes to completing audits and making changes. **What do you dislike about Paycom?** I do wish Paycom had the ability to communicate with benefit providers. So that way, if someone was hired or terminated, everything was basically streamlined, like the benefit provider would have the access to update accordingly versus it being, like, a two part, twofold type situation. I'm not going to lie. It was a learning curve, but once you understood it and got the hang of it, then it was very much understandable. **What problems is Paycom solving and how is that benefiting you?** I use Paycom for everything like payroll, time management, and documentation. Paycom's customer service is well informed and very helpful, especially for audits and changes. **Official Response from Alexis Correa:** > Thank you for taking the time to share your feedback about your experience using Paycom, Shae. We're glad to hear that your dedicated specialist has been helpful, especially with audits and changes, and that you've found our software effective for managing payroll, time and attendance and documentation. We invite you to share any additional feedback with your dedicated specialist directly or at feedback@paycomonline.com.  ### 38. Sales Consultant **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting **Reviewed Date:** June 24, 2026 **What do you like best about Paycom?** How helpful and easy to use it is. Especially with communicating with HR and having one place for all payroll things. **What do you dislike about Paycom?** I'm concerned about the inability to clock in during certain circumstances. **What problems is Paycom solving and how is that benefiting you?** I'm not sure what is being fixed in paycom. ### 39. Its a fast easy way to use everything needed for work. **Rating:** 5.0/5.0 stars **Reviewed by:** Tonia M. **Reviewed Date:** July 20, 2026 **What do you like best about Paycom?** Its fast and convienent when using app and desktop verison. **What do you dislike about Paycom?** i really have yet to have any dislikes everything is great! **What problems is Paycom solving and how is that benefiting you?** None at the moment everything is great ### 40. Very good **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate **Reviewed Date:** May 18, 2026 **What do you like best about Paycom?** The best thing about Paycom is that you stay up to date with your hours worked, overtime, payments, and assigned tasks. etc **What do you dislike about Paycom?** I think I can complain about paycom 'cause paycom offer is good **What problems is Paycom solving and how is that benefiting you?** The problem of not having to record your hours worked in a notebook, and of keeping a record of what you earn at your job. ### 41. Cook **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages **Reviewed Date:** May 03, 2026 **What do you like best about Paycom?** It gives me day to day updates to navigate my daily schedule while letting me know everything about my money. **What do you dislike about Paycom?** Well, at this particular job because I've had paycom at others but this job with paycom I can't change or update missed punches or punch in or out within being around the punch in clock but have to go through administration which also isn't direct **What problems is Paycom solving and how is that benefiting you?** All ### 42. Its easy to use, navigating is easy and not complicated at all **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services **Reviewed Date:** June 25, 2026 **What do you like best about Paycom?** Navigation is easy, finding your way around is not a challenge and takes almost zero effort. **What do you dislike about Paycom?** I would'y say ive found one. My uses on here are minimal. **What problems is Paycom solving and how is that benefiting you?** Keeping the communication flow from payroll to the end user is awesome. ### 43. Oustanding Payroll service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care **Reviewed Date:** June 23, 2026 **What do you like best about Paycom?** They have great team to assist with any inquiry and always avaible to help **What do you dislike about Paycom?** Honestly I can not say anything that I do not like about Paycom. They are a right fit for our industry. **What problems is Paycom solving and how is that benefiting you?** on boarding of the new employees ### 44. User-Friendly and Reliable Payroll Management **Rating:** 5.0/5.0 stars **Reviewed by:** Alicia W. | SSD, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Paycom?** I like how easy it is to use Paycom and view the information I need, as it's all right there. I value the easiness and consistency since it doesn't change. The initial setup was simple, quick, and easy. **What do you dislike about Paycom?** I have no issues **What problems is Paycom solving and how is that benefiting you?** I use Paycom to view my paystub and resolve paycheck issues. It's easy to use and consistently shows all the information I need in one place. **Official Response from Alexis Correa:** > We’re thrilled to hear you find Paycom easy to use and reliable, especially when it comes to visibility into your pay. It’s great to know the consistent experience and smooth setup have made things even more convenient for you. Thank you for your 5-star review, Alicia!  ### 45. Paycom Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2026 **What do you like best about Paycom?** I enjoy the overall convenience and ease of use that comes with Paycom. It is easy to keep track of my timesheet, clocking in/out is relatively simple, and I appreciate the ability to submit punch change requests, as well as the variety of e-Learning resources available. **What do you dislike about Paycom?** Overall, Paycom has been very convenient, and I would likely recommend it. However, in my experience, I have encountered some unexplained technical difficulties progressing between modules within the e-Learning classes, and the requirement to make a comment when clocking in seems....strange. **What problems is Paycom solving and how is that benefiting you?** Paycom, beyond making punches and overall payroll easy to manage and keep track of, features a range of helpful resources that have made it easier for me to do my job, including training, making it easier to navigate taxes, etc. ### 46. Paycom is awesome! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care **Reviewed Date:** March 17, 2026 **What do you like best about Paycom?** Paycom creates processes for onboarding, pay adjustments, and applicant tracking more efficient. Our company has really excelled using Paycom. **What do you dislike about Paycom?** It would be wonderful to be provided a newsletter by e-mail or some form of communication regarding updates. I feel often times my team and I notice updates while working and at times are stumped as to where features relocated to. **What problems is Paycom solving and how is that benefiting you?** Paycom has done a wonderful job answering questions and I want to give a shout out to Corey Lennier, she has been wonderful for me and my HR team. ### 47. Everything in One Place, Easy to Navigate **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2026 **What do you like best about Paycom?** Everything is in one place, and the app is easy to navigate. It feels straightforward to find what I need without having to dig around. **What do you dislike about Paycom?** This AI tool isn’t as useful as it could be, and overall it feels like it has room for improvement. **What problems is Paycom solving and how is that benefiting you?** I am an associate dentist at a practice that utilizes Paycom. You will have to ask the owners. **Official Response from Alexis Correa:** > We're happy to hear that the intuitive navigation and single software experience have made things easier for your team. Features like IWant™ provide employees with instant access to the information they need, helping create a more seamless and efficient user experience. ### 48. User-Friendly, Efficient, but with Learning Curve **Rating:** 5.0/5.0 stars **Reviewed by:** James B. **Reviewed Date:** November 13, 2025 **What do you like best about Paycom?** I find Paycom to be an incredibly user-friendly system, which makes it easier for me and my team to navigate its various functions, thus enhancing our productivity. The intuitive setup of the report generating process significantly reduces the time we spend on creating customized reports. This, in turn, streamlines our operations and allows us to work more efficiently. I am also incredibly impressed with the improved customer service at Paycom; whenever there is a payroll issue, our assigned representative resolves it promptly, often the same day or even within a few hours. These quick resolutions prevent any disruptions in our workflow and give me confidence in the support I can expect from Paycom. Overall, the combination of its ease of use, efficient reporting, and responsive customer service makes Paycom a highly valuable tool for my payroll, benefit administration, and HRIS needs. **What do you dislike about Paycom?** {"The performance evaluation setup in Paycom can be somewhat complicated and has a steep learning curve, which takes time to understand how it works.","The benefit enrollment process is confusing for employees during the annual open enrollment period and could be improved to be more user-friendly.","There is a general steep learning curve to learn and use all the features available in Paycom, making it initially challenging for users to fully utilize the system."} **What problems is Paycom solving and how is that benefiting you?** I find Paycom streamlines payroll, benefits, and HR processes, saving time on report generation and providing efficient customer service for issue resolution. **Official Response from Alexis Correa:** > James, we appreciate your review highlighting the value Paycom brings to your organization. Our single-database solution is designed to streamline HR and payroll processes, and it's great to hear that our comprehensive reporting features and world-class support are enhancing your productivity. By leveraging Paycom, you're able to make more informed decisions and drive business outcomes, all while reducing the complexity and costs associated with managing a workforce. Thank you for your 5-star review! ### 49. Helping Hand for HR Party of One **Rating:** 4.5/5.0 stars **Reviewed by:** Carolyn B. | HR Generalist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2025 **What do you like best about Paycom?** Easy access to support and help when needed Ability to store employee information all in the same place for hundreds of employees Quicker streamlined onboarding process Recruiting capability Implementation was easy and enjoyable. Our implementation specialist came on site multiple time throughout the process to make sure we understood and to help teach hands on. **What do you dislike about Paycom?** Reporting Function isn't great. I often have to reach out to our rep to have them run the report I'm looking for or help us find how to create what we need. Current help database is a bit small and the new AI they just rolled out has a very slim ability to answer broad questions. **What problems is Paycom solving and how is that benefiting you?** As an HR party of one, Paycom has helped me automate many of my processes, saving me time and allowing me to be more efficient. Streamlining onboarding, recruiting, payroll, and document management all in one place has been a life saver. Also, I can't say enough about how wonderful their customer support is. **Official Response from Alexis Correa:** > Carolyn, Paycom's automation capabilities have clearly made a significant impact on your HR operations. By automating tasks such as onboarding, recruiting, payroll and document management, you're able to work smarter, not harder - which is exactly what our solution is designed to deliver. Our HR and payroll software for the entire employment lifecycle helps simplify and streamline processes, and we're glad to hear it's been a valuable asset for your organization. Thank you for your advocacy! ### 50. It is easy to use and manage tasks required of me from my bosses **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate **Reviewed Date:** April 08, 2026 **What do you like best about Paycom?** I like that it is an all in one HUB for my information. I can find my payroll/employee docs/ and a clear way to find my information **What do you dislike about Paycom?** I dislike how often I have to change my password. I understand why but it is difficult to keep remembering new passwords as they can not be the same for 5 cycles **What problems is Paycom solving and how is that benefiting you?** It is helping me keep track of my pay and how much is being pulled for taxes and such **Official Response from Alexis Correa:** > We’re happy Paycom makes it easy to find the information you need. Thank you for sharing your experience! ## Paycom Discussions - [What was your Paycom implementation timeline and experience like?](https://www.g2.com/discussions/what-was-your-paycom-implementation-timeline-and-experience-like) - 1 comment, 3 upvotes - [How secure is Paycom's HR and Payroll data?](https://www.g2.com/discussions/how-secure-is-paycom-s-hr-and-payroll-data) - 1 comment, 2 upvotes - [How can employees elect to contribute all bonus earnings directly into their 401k](https://www.g2.com/discussions/38136-how-can-employees-elect-to-contribute-all-bonus-earnings-directly-into-their-401k) - 2 comments, 1 upvote - [Has anyone used the Expense management tool? Has it served to be useful?](https://www.g2.com/discussions/31706-has-anyone-used-the-expense-management-tool-has-it-served-to-be-useful) - 2 comments, 2 upvotes - [Multi State Employer](https://www.g2.com/discussions/31025-multi-state-employer) - 1 comment, 1 upvote - [View Paycom pricing details and edition comparison](https://www.g2.com/products/paycom/reviews?page=7&source=search§ion=pricing&secure%5Bexpires_at%5D=2026-07-31+23%3A27%3A38+-0500&secure%5Bsession_id%5D=de2874d8-e1d2-49a1-a5d1-1c7212f6fdcf&secure%5Btoken%5D=004398cc16aef387c63993c0f1cdbc0eee5cd813618e046b46d23594b9d5746d&format=llm_user) ## Paycom Integrations - [Hotel Effectiveness](https://www.g2.com/products/hotel-effectiveness/reviews) - [Indeed Hiring Platform](https://www.g2.com/products/indeed-hiring-platform/reviews) - [Restaurant365](https://www.g2.com/products/restaurant365/reviews) ## Paycom Features **Core HR** - Organization Management - Time, Attendance, and PTO - Expense Management - Salary Structures - Compliance - Benefits Administration **Expense Reports** - Ease of Creating Expense Reports - Bank / Credit Card Integration - Digital Receipt Management - Employee Reimbursement - Credit Card Integration **Employee Self Service** - Web Portal - Benefits Manager - Mobile **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Mobile Benefits Access **Automation** - Process Automation **Processing** - Multi Country - Data Consolidation - Data Quality - Rules **Customization** - Customization - HR Integrations **Logistics** - Integration - Analytics - Export - Upload - Employee Directory **Platform Basics** - Interoperability - Performance - Internationalization - Security **Basics** - Reporting - Interoperability - Performance **Platform Basics** - Performance **Background Check Administration** - Screening and Assessments - Compliance - Dashboard **Training & eLearning** - Content Delivery and Tracking - Customer Training - Manager Portals - Content Storage and Management **Training & eLearning** - Manager Portals - Content Libraries **Operations** - Personnel Management - Talent Management - Regulation and Compliance - Metrics and Reporting - Third-Party Integrations **Platform Content** - Content Library - Platform Search - Automation **Platform Basics** - Reporting - Performance **Platform Basics** - Reporting - Dashboard - Performance **Performance reviews** - 360 Reviews - Customizable Forms - Review Status Tracking **Reports** - Score Cards - Customizability - Graphs and Charts - Dashboards **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Platform - Compensation Planning** - Compensation Budgeting - Automated Compliance - Reward Structuring - Compensation History **Agentic AI - Applicant Tracking Systems (ATS)** - Adaptive Learning - Natural Language Interaction - Decision Making **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Expense Management** - Autonomous Task Execution - Cross-system Integration **Conversational Automation - AI Agents for HR** - Conversational Assistants - Multi‑Language Support & Localization **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery **Sourcing** - Career Page Configuration - Social Sourcing - Job Posting - Candidate Sourcing Metrics **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Offer Letter Templates **Course Authoring** - Course Builder - Role-Based Templates - Assessments & Quizzes - Instructor-Led Training **Logistics** - Dashboards & Reporting - Data Collection - Lanuguage Options **Compliance** - Governance - Country-Specific - Internal Policies **HR Content** - Knowledge Management - Content Delivery - Document Management **Editing & Design** - Drag-and-Drop - Update - Customize - Details - Restructure **Platform Functionality** - Customizability - Mobility **Additional Functionality** - Portal - Mobility - Dashboard **Platform Data** - Visualization - Alerts and Notifications **Background Check Data** - Alerts and Notifications **Platform Basics** - Performance Benchmarking - Reporting & Dashboards - Interoperability **Platform Basics** - Reporting - Performance **Platform Content ** - Employee Tracking - Employee Development - Career Development **Platform Content** - Automation - File Sharing - Content Library **Goals** - Goal-Setting - Company Goals And OKRs **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Benefits Dashboards - Mobile Benefits Access - Integrations / APIs - Internationalization - Mobility **Cleaning** - Filtering - Levels of Measurement - Transformation **Additional Features - Compensation Planning** - Reporting Capabilities - Workflow Automation **Task Automation - AI Agents for HR** - Autonomous Task Execution **Taxes** - Tax Calculation - Tax Filing **Candidate Management - Applicant Tracking System** - Candidate Evaluations - Applicant Data Management - Hiring Processes Tracking - Automated Resume Parsing - Scheduling - Candidate-Facing Statuses - Workflow Building **Platform Additional Functionality** - Self-Service Portal - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Course Delivery** - Learning Paths - Communication & Notifications - Assignment Scheduling **Management** - Schedule Creation Tools - Schedule Management - Employee Leave Management - User Access - User Role Access - Employee Information - Employee Information Automation **Integration** - Finance **Logistics** - Security - Employee Portal - AI **Platform Data** - Reporting - Alerts and Notifications - Platform Search - Visualization **Content** - Automation - File Sharing **Platform Content** - Automation - File Sharing - Content Library **Background Check Additional Functionality** - Integrations - Mobility - Messaging **Platform Content** - Employee Pulse Surveys - Survey Customization - Goal and Challenge Creation - Science-based templates **Platform Additional Functionality** - Dashboard - Cloud - Mobility **Platform Additional Functionality ** - Dashboard - Mobility - Messaging - Task Management - Portal - Integrations **Platform Additional Functionality** - Integrations - Mobility - Forecasting - Task Management **Feedback** - Continuous Feedback - Requesting Feedback **Generative AI** - AI Text-to-Image - AI Text Generation - AI Image-to-Text **Agentic AI - Org Chart** - Cross-system Integration - Proactive Assistance **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Predictive Analytics - AI Agents for HR** - Attrition and Engagement Prediction **Client Invoicing** - Project Accounting / Revenue Recognition **Integration** - API / Integration - Time Tracking Integration - Accounting Integration **Platform Data** - Onboarding Process Reporting - Visualization **Course Management** - Varied User Types - Certifications - Industry Compliance **Monitoring** - Regulations Enforcement - Compliance Monitoring **Reporting** - Cost Tracking - Dashboards **Management** - Ticketing Platform - Single Sign-On - Business Process Management - Self-Service - Dashboard & Reporting **Platform Additional Functionality** - Employee Segmenting - Goal and Challenge Creation - Peer Recognition - Social Feedback Portal **Data** - Dashboards And Reports - Historical Data **AI Insight Check - Background Check** - Insight Check **Compliance & Policy - AI Agents for HR** - Policy Enforcement & Compliance **Generative AI - Expense Management** - Image-to-Text - Text Generation - Text Summarization **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **Platform** - Reporting and Dashboards - User, Role, and Access Management - Performance and Reliability - Scalability **Recruiting and Onboarding** - Interview Scheduling - Onboarding **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Performance Management** - Multi-step Planning - Natural Language Interaction **AI Investigation and Verification - Background Check** - Verification **Multi‑System Integration - AI Agents for HR** - System Integration & Data Access **Mobile** - Receipt Capture - Mileage Tracking **Platform** - Embedded AI / Machine Learning - Complex Approval Workflow **Interface** - White Labeling - Multilingual **AI - Applicant Tracking Systems (ATS)** - Predictive Insights - AI Job Description - Chatbot **Proactive Intervention - AI Agents for HR** - Proactive Nudges & Conversation Support **Administration** - PCI Regulation Compliant **Training & eLearning** - Assessments and Practice - Content Delivery and Tracking - Content Creation - Customer Training - Manager Portals - Content Storage and Management - Content Libraries **Agent Governance - AI Agents for HR** - Human‑in‑the‑Loop Governance **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management **Talent Acquisition & Recruitment - AI Agents for HR** - AI‑Powered Candidate Screening - Interview & Scheduling Agent **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support **Agentic AI - Corporate Learning Management Systems ** - Adaptive Learning - Natural Language Interaction **Workforce Management Platform Features** - Shift Scheduling - Time & Attendance Tracking - Absence & Leave Management - Workforce Analytics - Self-Service Capabilities - Mobile Shift Scheduling - Team Communication ## Top Paycom Alternatives - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,596 reviews) - [isolved](https://www.g2.com/products/isolved/reviews) - 4.3/5.0 (1,283 reviews) - [Paychex](https://www.g2.com/products/paychex/reviews) - 4.1/5.0 (1,700 reviews)