--- title: Ease Reviews meta_title: 'Ease Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1448 reviews by the users' company size, role or industry to find out how Ease works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 1448 scale: '5' date_modified: '2026-09-22' parent_category: name: HR url: https://www.g2.com/categories/hr ---

Ease Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Ease to have simple aesthetics and obvious navigation, making it incredibly user-friendly for setting up clients. (3 mentions)
Users appreciate the simple aesthetics and obvious navigation of Ease, making it user-friendly for setting up clients. (3 mentions)
Users find the easy setup of Ease beneficial for quickly rolling out client benefits with no issues. (2 mentions)
Users value the ease of understanding of Ease, finding it straightforward and user-friendly. (1 mentions)
Users appreciate the easy access of Ease, making it ideal for new brokers and small companies. (1 mentions)
Users find that the integration issues with payroll and HR features limit the overall functionality of Ease. (1 mentions)
Users find the limited options in Ease almost unnecessary, suggesting it could be integrated into Gusto. (1 mentions)
Users feel the limited customization options of Ease make it seem almost unnecessary compared to alternatives like Gusto. (1 mentions)
Users find the limited options in Ease almost unnecessary, suggesting it could be integrated with Gusto instead. (1 mentions)
Users find the lack of seamless integration with payroll and HR features a notable downside of Ease. (1 mentions)

5 Pros or Advantages of Ease

5 Cons or Disadvantages of Ease

James D.
JD
James D.
Insurance Broker
Small-Business (50 or fewer emp.)
"Revolutionized Our Benefits Management"
5/5
What do you like best about Ease?

I find Ease to be an amazing tool that is fairly easy to use. It's a huge time saver and helps provide accurate and compliant data for employers by streamlining what used to be manual processes. I appreciate the ease of adding new clients, building benefits and other products, and setting up automations. Ease also offers beneficial reports, integrations, and the setup is very easy. I can onboard a new employer group, build products, test the system, and have it ready for benefits enrollment in a day, while other systems could take weeks. The integrations with insurance carriers, TPAs, and payroll providers are particularly useful. Review collected by and hosted on G2.com.

What do you dislike about Ease?

I really don't have any negatives about using Ease - except that it will eventually sunset since it was purchased by Employee Navigator which is more robust and not as easy to use as Ease. Review collected by and hosted on G2.com.

Adrian  A.
AA
Adrian A.
Payroll Specialist
Mid-Market (51-1000 emp.)
"Good platform for employees to select benefits and for the company to administer these."
4.5/5
What do you like best about Ease?

Ease for HR really helps me keep a clean record for our staff. I appreciate that employees can choose what benefits they want during their open enrollment, which makes the platform valuable because they can directly decide in their cases if they are eligible for medical, dental, vision, or other benefits. The initial setup was good; I just had to upload the staff information manually. Review collected by and hosted on G2.com.

What do you dislike about Ease?

I find their menu too simple. Maybe make it more dynamic and accessible. Review collected by and hosted on G2.com.

Madison H.
MH
Madison H.
Process and Sustainability Coordinator
Small-Business (50 or fewer emp.)
"Very User-Friendly and Easy to Navigate for Business"
4/5
What do you like best about Ease?

very user friendly and easy navigable for business uses Review collected by and hosted on G2.com.

What do you dislike about Ease?

limited options for integrating software's and other platforms Review collected by and hosted on G2.com.

Verified User in Civic & Social Organization
AC
Verified User in Civic & Social Organization
Small-Business (50 or fewer emp.)
"Easy-to-Use Interface and Helpful Support, Though Manual Sync Can Be Unreliable"
3.5/5
What do you like best about Ease?

Easy to use interface, helpful support when running into any challenges. Review collected by and hosted on G2.com.

What do you dislike about Ease?

Sometimes the manual sync does not function as expected. Review collected by and hosted on G2.com.

RG
Regina G.
Senior Account Manager
Small-Business (50 or fewer emp.)
"Ease Benefit Admin System - User Friendly for our Clients"
5/5
What do you like best about Ease?

Ease is user friendly to use while setting up clients in the system. The open enrollment set up is easy to set up and roll out to our clients. Our clients employees are able to complete their benefits records quickly and with no issues. We use Ease daily for our clients benefits needs. Review collected by and hosted on G2.com.

What do you dislike about Ease?

The only downside is that it is not as seamlessly integrated with payroll and other HR features. It is great with housing benefits for our clients but we haven't used many other features that is offerred. Review collected by and hosted on G2.com.

MG
Madison G.
Paralegal
Small-Business (50 or fewer emp.)
"Nice and Easy"
3.5/5
What do you like best about Ease?

simple aesthetics and obvious navigation Review collected by and hosted on G2.com.

What do you dislike about Ease?

so few options that it almost seems unnecessary like it could be part of Gusto Review collected by and hosted on G2.com.

Hannah C.
HC
Hannah C.
Full Charge Bookkeeper
Mid-Market (51-1000 emp.)
"Makes benefits enrollment a breeze"
4.5/5
What do you like best about Ease?

We use Ease synced with our employee records from Bamboo so that new employees import automatically with all the necessary information already filled in. It was easy to integrate with a few clicks and makes it really easy to ensure all employees are loaded into the system and to send out invites for enrollment. It also transmits enrollment documents directly to the providers without needing to be initiated or sent manually by our broker.

The first time I used it for open enrollment I was completely unfamiliar with the system but customer support walked me through the basics and it was easy.

There are a lot of reports available to pull census information, deductions for payroll, and 1094C reporting. Review collected by and hosted on G2.com.

What do you dislike about Ease?

I wish the system would alert me automatically when new employees have completed an enrollment, so that I can ensure deductions are entered in our outside payroll. Review collected by and hosted on G2.com.

ZJ
Zain A J.
Ceo
Small-Business (50 or fewer emp.)
"Great integration and ease of use for enrollments."
3.5/5
What do you like best about Ease?

For new brokers and a small companies in easy to use platform Review collected by and hosted on G2.com.

What do you dislike about Ease?

Nothing negative given what other software do in that Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
AS
Verified User in Staffing and Recruiting
Small-Business (50 or fewer emp.)
"Working as an HR Generalist with focus on Benefits plans"
5/5
What do you like best about Ease?

The ease of Ease and user friendliness. Very self explanatory and simple Review collected by and hosted on G2.com.

What do you dislike about Ease?

There's nothing to dislike in Ease...... Review collected by and hosted on G2.com.

KR
Kelsey R.
Benefit Administration Specialist
Mid-Market (51-1000 emp.)
"Ease is Easy"
5/5
What do you like best about Ease?

I really like how easy the program is to navigate. The UI is very streamlined and I think the employee view is very clear and clean too. The support teams are very helpful and always available to assist. I also like how open to input they are; I've seen several suggestions and requests be built into the programming. Review collected by and hosted on G2.com.

What do you dislike about Ease?

Some system changes go through growing pains and I think are pushed out too soon at times. I feel like I miss a lot of programming updates that would be useful to know, but get breezed over. Pay schedules really could use a revamp. If this could be integrated into Ease, instead of needing to upload an excel document, I think this would be a huge improvement. Review collected by and hosted on G2.com.