Products

Kapa.ai is an AI-powered platform that transforms your existing knowledge base into a reliable, production-ready assistant capable of instantly answering technical questions. By integrating with over 40 technical source connectors, including documentation, tutorials, chat logs, and GitHub issues, Kapa.ai ensures accurate and context-specific responses. Trusted by companies like OpenAI, Docker, and Reddit, it enhances developer support by reducing response times and identifying documentation gaps

UsefulFeedback! is a cloud-based, highly configurable complaints management system designed to help organizations effectively capture, manage, and report on customer complaints and feedback across their entire business network. By automating the interaction and engagement process across all enterprise channels—including frontline employees, customer service teams, and external service providers—UsefulFeedback! enables businesses to enhance customer experience, improve service levels, and comply

Agentic workflow platform for complex CX. From dynamic scripting and agent assist to self-service deflection, optimize FCR with safe, guardrailed AI.

Eltropy is a comprehensive digital communications platform designed specifically for community financial institutions (CFIs) such as credit unions and community banks. By integrating various communication channels—including text messaging, secure chat, video banking, and voice—into a unified interface, Eltropy enables CFIs to engage with their members securely and efficiently. The platform leverages artificial intelligence to automate routine tasks, enhance member interactions, and streamline op

Mihup is the new frontier in Conversational AI. Our platform enables enterprise developers to create customized voice interfaces with full control over brand identity and privacy. Our interaction analytics solution provides 100% analysis of a call center’s customer interactions to derive actionable insights to improve sales, collection and customer services. We are an enterprise ready platform for both native cloud or edge deployments.

Gleap is a customer support and product feedback software platform designed for SaaS companies and digital product teams to manage user communication, issue reporting, and product insights in a unified system. Founded in Europe, Gleap is used by product-led organizations that want to centralize customer conversations and technical feedback across web and mobile applications. The platform is built for cross-functional teams, including support, product management, engineering, and growth, and is c

Spotlight.ai provides tools for sales teams to enhance productivity and strategy. It offers adaptive discovery guidance, automates the sales qualification process, and creates personalized sales materials. The platform aims to improve sales call preparation, collaboration, and leadership oversight through playbook adoption and MEDDICC metrics analysis. Additionally, it converts qualitative insights into quantifiable data, aiding in sales strategy optimization and accurate forecasting.

Enghouse Interactive specializes in software and services designed to transform contact centers (including work from home agents) into a growth engine for businesses globally.

Aisera’s products are AiseraGPT, AI Copilot, AI Search and AiseraLLMs which are built on the AI Experience (AIX) platform that serves as an enterprise Generative AI stack for organizations to buy or build solutions. Aisera solutions deliver human-like interactions while providing contextually rich conversations that boost workforce productivity. Aisera’s AIX platform with pre-trained domain-specific LLMs is customizable to customer data, such that enterprises can get better accuracy, lower hallu

IBM® Cognos® Analytics offers smarter, self-service capabilities so you can quickly gain insight and act on it. The solution empowers business users to create and personalize dashboards and reports on their own - while providing IT with a scalable solution that is available on premises or on the cloud.

Upland RightAnswers is the AI-powered, leading KCS v6 verified solution for configurable, scalable knowledge creation and delivery. Tailored for complex enterprises, RightAnswers allows customer service teams to quickly troubleshoot issues and satisfy customers.

Kapture is a business automation platform that helps organisations manage sales, operations and customer service through a simple interface.

Self-service data discovery. Fastest to actionable insight. Collaborative, predictive, event-driven data analysis - free from IT.

RingCX is an AI-powered CCaaS solution offering effortless omnichannel customer experiences across voice and 20+ digital channels powered by AI before, during, and after interactions.

Storeganise is an award-winning self storage management software trusted by over 1,200 facilities in 40+ countries. It helps operators automate bookings, payments, access control, and customer communication from a single, intuitive platform. Storeganise supports single-site and multi-site self storage operators, offers 30+ integrations, and includes a flexible open API for custom workflows and automations. Operators get full visibility through real-time dashboards and reporting, while tenants e

Provides identity-as-a-service (IDaaS) for every user, including single sign-on (SSO), risk-based multi-factor authentication (MFA), adaptive access, user lifecycle management, and identity analytics

myBiz, MakeMyTrip for Business is a one-stop travel management solution for all business travel needs of micro to large enterprises. We are a preferred travel partner to more than 2.5 Lakh business travellers. We at myBiz constantly strive to offer unparalleled booking and travel experience with our mobile-first, self-booking tool which is also available on desktop. You'll never find yourself short of booking options with access to MakeMyTrip's wide inventory on flights and hotels. We per

Provide simple and efficient customer interactions with Laiye's chatbot and conversational AI platform.

Poggio offers an AI-powered assistant equipped with access to public and private data on every company worldwide. Poggio brings the power of generative AI to sales teams, substantially automating account planning and research. And Poggio enables collaborative planning and account management, with shared access to account plans, notes, and sales strategies.

Introducing Exairon, the cutting-edge autonomous customer experience solution that will revolutionize the way they interact with their customers. With our state-of-the-art technology, they can unleash the power of automation and elevate their customer experience to new heights. Imagine a world where customer inquiries are seamlessly resolved with efficiency, consistency, and effectiveness. With Exairon's autonomous CX platform, this dream becomes a reality. Say goodbye to lengthy wait times, rep