Products

Agentic workflow platform for complex CX. From dynamic scripting and agent assist to self-service deflection, optimize FCR with safe, guardrailed AI.

Enabling the world’s biggest and brightest companies to transition from incoherent, disconnected DevOps to self-service, fast, secure workflows connecting software delivery to business outcomes.

Gleap is a customer support and product feedback software platform designed for SaaS companies and digital product teams to manage user communication, issue reporting, and product insights in a unified system. Founded in Europe, Gleap is used by product-led organizations that want to centralize customer conversations and technical feedback across web and mobile applications. The platform is built for cross-functional teams, including support, product management, engineering, and growth, and is c

UsefulFeedback! is a cloud-based, highly configurable complaints management system designed to help organizations effectively capture, manage, and report on customer complaints and feedback across their entire business network. By automating the interaction and engagement process across all enterprise channels—including frontline employees, customer service teams, and external service providers—UsefulFeedback! enables businesses to enhance customer experience, improve service levels, and comply

Qubole delivers a Self-Service Platform for Big Data Analytics built on Amazon, Microsoft and Google Clouds

Eltropy is a comprehensive digital communications platform designed specifically for community financial institutions (CFIs) such as credit unions and community banks. By integrating various communication channels—including text messaging, secure chat, video banking, and voice—into a unified interface, Eltropy enables CFIs to engage with their members securely and efficiently. The platform leverages artificial intelligence to automate routine tasks, enhance member interactions, and streamline op

EZLynx® is the all-in-one platform independent insurance agencies trust to run smarter, faster, and more efficiently. With built-in tools for rating, policy management, automation, AI-powered insights, retention, and customer self-service, EZLynx brings everything agents need to manage the insurance lifecycle in one intuitive system. For over 20 years, agencies nationwide have relied on our innovation and support to grow their business with confidence.

Mihup is the new frontier in Conversational AI. Our platform enables enterprise developers to create customized voice interfaces with full control over brand identity and privacy. Our interaction analytics solution provides 100% analysis of a call center’s customer interactions to derive actionable insights to improve sales, collection and customer services. We are an enterprise ready platform for both native cloud or edge deployments.

Decodo kicked off as a self-service-based proxy infrastructure, offering transparently sourced residential, mobile, and datacenter IPs worldwide. Today, having 125M+ proxies and a bunch of powerful web scraping solutions in our product portfolio, we aim to become the leading web data gathering platform and dominate the data-as-a-service market. We have served more than 50K users: Fortune 500 companies and solopreneurs alike find just what they need with us!

Aisera’s products are AiseraGPT, AI Copilot, AI Search and AiseraLLMs which are built on the AI Experience (AIX) platform that serves as an enterprise Generative AI stack for organizations to buy or build solutions. Aisera solutions deliver human-like interactions while providing contextually rich conversations that boost workforce productivity. Aisera’s AIX platform with pre-trained domain-specific LLMs is customizable to customer data, such that enterprises can get better accuracy, lower hallu

Kapture is a business automation platform that helps organisations manage sales, operations and customer service through a simple interface.

AIssist.io, the world’s leading multi-agent and multi-task AI, provides full-cycle automation tailored to your business, automating 70%+ workload so that your team can better focus on scaling your success. AIssist.io works in your agent platform, functions as human and collaborates with the team, promising no friction only acceleration.

Upland RightAnswers is the AI-powered, leading KCS v6 verified solution for configurable, scalable knowledge creation and delivery. Tailored for complex enterprises, RightAnswers allows customer service teams to quickly troubleshoot issues and satisfy customers.

Enghouse Interactive specializes in software and services designed to transform contact centers (including work from home agents) into a growth engine for businesses globally.

Provides identity-as-a-service (IDaaS) for every user, including single sign-on (SSO), risk-based multi-factor authentication (MFA), adaptive access, user lifecycle management, and identity analytics

Storeganise is an award-winning self storage management software trusted by over 1,200 facilities in 40+ countries. It helps operators automate bookings, payments, access control, and customer communication from a single, intuitive platform. Storeganise supports single-site and multi-site self storage operators, offers 30+ integrations, and includes a flexible open API for custom workflows and automations. Operators get full visibility through real-time dashboards and reporting, while tenants e

Self-Service Agent is an advanced AI-powered conversational automation solution designed to enhance customer self-service experiences. By deploying intelligent virtual agents across voice and digital channels, it delivers human-like interactions that understand, empathize, and efficiently resolve customer inquiries. This solution addresses common contact center challenges such as high call volumes, agent burnout, and operational inefficiencies, providing a scalable and personalized self-service

Provide simple and efficient customer interactions with Laiye's chatbot and conversational AI platform.

Capacity is the secure, AI-native knowledge sharing platform. Artificial intelligence to help you save time and work smarter.

Poggio offers an AI-powered assistant equipped with access to public and private data on every company worldwide. Poggio brings the power of generative AI to sales teams, substantially automating account planning and research. And Poggio enables collaborative planning and account management, with shared access to account plans, notes, and sales strategies.