Gleap Reviews & Product Details

The support team is absolutely world-class — fast, friendly, and genuinely invested in helping you succeed. Any question or issue gets resolved within minutes, and their proactive attitude is a rare gem. Also, the tool itself is incredibly intuitive and packed with features that just make sense. Review collected by and hosted on G2.com.

Honestly, nothing major. A few UI elements could be polished further, but the team is constantly improving the product and actually listens to feedback. Review collected by and hosted on G2.com.

It combines a powerful set of features, but the best part is that it's easy to use. Gleap provides a unique view of the user journey and offers tools to step in when things go sideways. As a founder, it gives me peace of mind knowing we are doing everything we can to serve our customers with premium care without losing our minds on the workload. Review collected by and hosted on G2.com.

I miss nothing that is not already on the roadmap. And they ship fast so 100% fan here. Review collected by and hosted on G2.com.

Gleap combines customer support with feedback management, a fairly unique combination that helped us save costs and be prepared to launch our company soon. Review collected by and hosted on G2.com.

Perhaps the AI pricing could be included in the monthly fee, but at least they allow you to choose different AI models. Review collected by and hosted on G2.com.

Gleap is incredibly simple to install, customize and receive valuable customer insights like bug reports, feature requests as well as connecting with our support team. We especially like their roadmap feature that allows users to see real-time what we are building and validate their contribution to enhancing our products. Lastly, Gleap's team is incredibly friendly, energetic and responds to feedback as well as takes immediate actions on issues. Gleap is an incredible product with an even more incredible team. Review collected by and hosted on G2.com.

Nothing, it's awesome! Can't say enough about this product and team! Review collected by and hosted on G2.com.

Feature-laden product. Integration across platforms Review collected by and hosted on G2.com.

Would have like some scheduling option or integration Review collected by and hosted on G2.com.

Easy to use, customizable, great way to keep clients updated about issues on the project Review collected by and hosted on G2.com.

needs more customizable features on Geap board Review collected by and hosted on G2.com.